2002 Toyota Sienna Body & Structure Problems

Your passenger sliding door cable snapped, preventing the door from closing completely. This happened while you were stopped at a traffic light. The door will need to be manually inspected and the cable mechanism repaired or replaced to restore normal operation.

Your door handles are breaking off during normal use due to an electrical malfunction in the door mechanism. The handles appear to have a design flaw that causes them to fail prematurely. Fixing this would likely require replacing the door handle assembly and investigating the underlying electrical issue causing the problem.

EVERY DOOR HANDLE ON THE VEHICLE HAS BROKEN FROM THE INSIDE AND OUTSIDE. ALMOST EVERY TOYOTA SIENNA I SEE ON THE ROAD HAD ATLEAST ONE OF THERE HANDLES BROKEN OFF. I REALLY THINK TOYOTA SHOULD HAVE A RECALL ON THIS. THE DOOR HAS ACTUALLY SWUNG OPEN WHILE I WAS DRIVING BECAUSE I COULD NOT TELL IF IT WAS CLOSED PROPER. IT DID NOT RESULT IN AN ACCIDENT OR MORE DAMAGE BUT COULD VERY EASILY HAVE. *TR

WHEN THE SUDDEN ACCELERATION PROBLEM ERUPTED I REMEMBER SEEING AN INTERNAL DOCUMENT WHICH RELATED TO THE REAR DOOR LATCH FOR SIENNAS. I OWN A SIENNA AND HAVE HAD TO REPLACE THE REAR LATCH TWICE SO FAR. IT JUST BRAKES APART AND IT BECOMES A REAL HUZZLE SINCE THE REAR DOOR CANNOT BE OPENED. TOYOTA MUST REPLACE THIS LATCHES WITH A GOOD WELL MANUFACTURED MATERIAL. *TR

BACK SEAT PASSENGER DOORS WILL NOT MANUALLY OPEN FROM THE INSIDE CABIN. MUST BE OPENED FROM THE OUTSIDE ONLY. *TR

THE DOOR LATCHES GOT STUCK INTERMITTENTLY. DOOR IS NOT CLOSED WHILE CAR MOVING. *KB

ABOUT 3 YEARS AGO, THE DRIVER'S SIDE SLIDING DOOR STOPPED FUNCTIONING PROPERLY. IT WOULD NOT OPEN THE MAJORITY OF TIME. NOW, IT DOESN'T OPEN AT ALL. WHEN THE HANDLE IS PULLED FROM EITHER THE INSIDE OR OUTSIDE, THE DOOR APPEARS TO LOCK AND WILL NOT OPEN. TOYOTA WANTED ABOUT $100 TO ATTEMPT TO DIAGNOSE THE PROBLEM. ABOUT A MONTH AGO, THE CABLE ON THE POWER SLIDING PASSENGER SIDE DOOR SNAPPED. THE DOOR STILL WORKS MANUALLY, THANKFULLY. TOYOTA WANTS OVER $1,000 DOLLARS TO FIX THIS. I READ IN FORUMS THAT THIS IS A WIDE SPREAD PROBLEM, YET TOYOTA REFUSES TO ACKNOWLEDGE A DEFECT. NOW IT HAS HAPPENED TO ME. *TR

PASSENGER SIDE POWER DOOR JAMMED, WOULD NOT OPEN AFTER SLOW SPEED CRASH WHICH KNOCKED OFF THE OUTSIDE DOOR HANDLE. TOYOTA OF SANTA BARBARA, CA TOOK A WEEK AND CHARGED $2500 TO FIX JUST THE POWER ELECTRICAL DOOR, NO BODY WORK (THAT WAS EXTRA). DOOR HAS NEVER WORKED PROPERLY EVER SINCE. MANY INCIDENCES OF DOOR NOT SHUTTING OR OPENING WHEN USING CONTROL BUTTONS INSIDE CAR. AFTER 19 MONTHS, POWER DOOR JAMMED WHILE OPEN AND COULD NOT CLOSE IT BY POWER OR MANUALLY, ATTEMPTED TO DRIVE TO SERVICE STATION WHILE IN THE JAMMED OPEN POSITION AND WHILE MOVING, THE DOOR SLAMMED CLOSED ON ITS OWN, POPPING THE WIRE CABLE, WHICH IS NOW DANGLING. DOOR NOW WORKS PART OF THE TIME MANUALLY, NOT AT ALL WITH POWER, NO MOTOR SOUND AT ALL. DOOR OPENING MECHANISM ON INSIDE OF DOOR FREQUENTLY JAMS IN THE PUSHED IN POSITION AND THEN DOOR IS COMPLETELY INOPERABLE. THIS IS SEVERE SAFETY ISSUE. CHILDREN IN BACK CANNOT EXIT ON THAT SIDE. TOYOTA SHOULD RECALL AND HAVE POWER DOORS CONVERTED TO A SAFE, RELIABLE, MANUAL OPENING MECHANISM. *TR

THE POWER SLIDING DOOR ON MY TOYOTA SIENNA STOPPED WORKING. IT IS VERY DIFFICULT TO OPEN WHEN THE POWER UNIT DOES NOT WORK. THIS SEEMS TO BE A VERY COMMON PROBLEM. REPAIR SHOPS GENERALLY CHAGE OVER $1000 TO FIX IT (WE WERE QUOTED $1200) AND IT MAKES ONE SIDE OF THE VEHICLE PRACTICALLY INESCAPABLE. *TR

HAVE HAD THE SLIDING DOOR LOOKED OUT & "RE-SET" 4 TIMES. IF WE PULL THE DOOR A LITTLE, IT WILL CLOSE, BUT WILL NOT OPEN OR CLOSE WITH ANY BUTTON (FRONT PANEL, KEY FOB OR SIDE PANEL). TODAY IT STARTED TO CLOSE ON MY CHILD & SHE COULDN'T GET IT TO STOP, HER BACKPACK STRAP WAS CAUGHT ON THE SEAT. PRETTY SCARY. RIGHT NOW THE KIDS ARE CLIMBING IN THROUGH THE FRONT PASSENGER DOOR. ALSO, ABOUT 1/2 THE TIME EVEN WITH MANUALLY CLOSING THE DOOR, IT REMAINS OPEN & WILL BEEP WHEN I PUT IT IN GEAR, SO I HAVE TO JUMP OUT & GO PUSH IT CLOSED. **TT

2002 TOYOTA SIENNA MINIVAN. WHEN I TRY TO OPEN THE DRIVER SIDE SLIDING DOOR, I CAN HEAR IT UNLATCH BUT REMAINS SHUT. YOU HAVE TO PUSH THE REAR PART OF THE DOOR BACK IN UNTIL YOU HEAR A CLICK, THEN YOU HAVE TO VIOLENTLY PULL THE HANDLE AND THE DOOR WILL OPEN. *TR

CORROSION ON THE SPARE TIRE CARRIER AND CABLE. CAUSES: 1) BINDING OF CABLE PREVENTING LOWERING OF SPARE TIRE 2) SLIPPING OF CARRIER AND CABLE; POSSIBLY CAUSING SUDDEN DROP; 3) WEAKENING OF CARRIER AND CABLE, AND 4) STICKING OF CARRIER AND CABLE CAUSING JAMMING PREVENTING SPARE TIRE FROM BEING LOWERED OR LOWERED IN A JERKING AND UNSAFE MANNER. 2002 TOYOTA SIENNA FWD, WITH SPARE TIRE CARRIER. *TR

MY HUSBAND AND I PURCHASED A CERTIFIED USED 2002 TOYOTA SIENNA IN 2005. SINCE PURCHASING THE VEHICLE WE HAVE HAD PROBLEMS WITH OPENING AND CLOSING THE SLIDING DOORS AND ISSUE WITH THE TRUNK. IT FIRST STARTED WHEN THE TRUNK WOULD NOT OPEN ANY MORE. THE LITTLE PIECE TO CLICK IT OPEN BROKE OFF. NEXT, THE RIGHT PASSENGER SLIDING DOOR WOULD NOT OPEN FROM THE INSIDE, BUT COULD BE OPENED FROM THE OUTSIDE. EVENTUALLY, THE OUTSIDE HANDLE BROKE OFF (PROBABLY DUE THE INABILITY TO OPEN IT FROM THE INSIDE). NEXT THE LEFT PASSENGER SLIDING DOOR STARTED TO SHOW SIMILARITIES TO THE RIGHT SLIDING PASSENGER DOOR. EVENTUALLY, THIS HANDLE BROKE OFF AS WELL AND WOULD NOT OPEN FROM THE INSIDE. TO DATE, THE SLIDING DOOR ON THE LEFT OR THE RIGHT CAN NOT BE OPENED INSIDE OR OUT. THIS IS A SAFETY ISSUE FOR US AND OUR FOUR KIDS. THE KIDS HAVE TO COME THROUGH THE FRONT TO GET OUT OF THE VAN. IT BECAME SOMEWHAT STRANGE TO ME WHEN I NOTICED THAT OTHER TOYOTA SIENNA MINIVANS HAD HANDLES MISSING OFF THE BACK PASSENGER SLIDING DOORS. I THOUGHT, WHAT IS UP WITH THE QUALITY OF THE VANS? MOST INDIVIDUALS DRIVING MINIVANS ARE TRANSPORTING CHILDREN, SO I WOULD ASSUME THAT THE VANS WERE CONSTRUCTED TO HANDLE THE CONSTANT OPENING AND CLOSING THAT OCCURS FROM THE BACK PASSENGERS. I THINK THIS PROBLEM SHOULD BE ADDRESSED IN A FAIR WAY. WHEN WE WENT TO INQUIRE ABOUT THE TRUNK WE WERE TOLD THAT IT WOULD COST OVER $200, SO WE TOOK THE OPTIONAL ROUTE OF LOADING GROCERIES, LUGGAGE, ETC. FROM THE INSIDE. THE DOOR INCIDENTS HAVE HAPPENED THIS YEAR, 2010. WE HAVE OWNED OTHER VEHICLES WITH THE KIDS, NAMELY 1997 HONDA ODYSSEY THAT DID NOT HAVE ANY OF THE HANDLES MISSING OR ANY PROBLEMS WITH GETTING IN AND OUT OF THE VEHICLE. I SENT A LETTER TO TOYOTA CORPORATE OFFICE ON AUGUST 22, 2010 VIA EMAIL, NO RESPONSE. I PHONE TOYOTA CORPORATE OFFICE ON AUGUST 30, 2010 AND WAS INFORMED THAT THE CAR WAS NOT UNDER WARRANTY (I ALREADY KNEW THIS) AND THAT THERE WAS NOTHING THEY COULD DO AT THIS TIME. *TR

2002 TOYOTA SIENNA PASSENGER DOOR BEHIND DRIVER NOT OPENING. AUTOMATIC DOOR DOESN'T CLOSE. HAVE BEEN TO THE SHOP FOR THESE PROBLEMS. PROBLEMS PERSIST. *TR

THE CARRIER, CABLE, MOUNT AND BOLTS HAVE SEVERELY RUSTED CAUSING THE MECHANISM TO BIND AND LOCK-UP. THE ENTIRE MECHANISM HAS NO CORROSION RESISTANCE AND IS EXPOSED TO THE ENVIRONMENT AND THUS IS SUSCEPTIBLE TO CORROSION AND SEVERE RUSTING. SPARE TIRE CARRIER JAMMED WHEN CHANGING A FLAT TIRE WITH SPARE MAKING REINSTALLING DIFFICULT. LOWERING OF SPARE TIRE WILL JAM PREVENTING REPLACEMENT OF A FLAT TIRE. *TR

2002 TOYOTA SIENNA XLE RECURRENT POWER SLIDING DOOR CABLES SNAPPING AND MOTOR FAILING. THIS IS THE SECOND TIME SINCE I BOUGHT IT IN 2008. *TR

THE SLIDING PASSENGER DOOR ON MY MINIVAN DOES NOT OPEN FROM THE OUTSIDE. THIS STARTED WHEN THE VAN WAS LESS THAN ONE YEAR OLD AND UNDER WARRANTY. TOYOTA LUBED AND ADJUSTED IT AND SAID IT WAS OK. OVER THE NEXT 7 YEARS IT WOULD WORK FOR A WHILE AND THEN START AGAIN. TOYOTA CONTINUED TO LUBE AND ADJUST AND AT ONE POINT SAID THEIR ENGINEERS HAD REALIZED THAT THE SPRING WASN'T STRONG ENOUGH SO THEY PUT A HEAVIER SPRING IN IT. IT IS STILL NOT WORKING. NOW TOYOTA SAYS IT WON'T DO ANYTHING ELSE BECAUSE THE WARRANTY IS LONG GONE. I TOLD THEM THEY LUBED AND ADJUSTED ME OUT OF MY WARRANTY AND THEY NEVER FIXED IT. SO NOW I HAVE A DOOR THAT CANNOT BE OPENED FROM THE OUTSIDE. *TR

WHEN USING MY REMOTE DOOR OPENER, MY AUTOMATIC SLIDING DOORS DO NOT FULLY OPEN.*CW

SLIDING DOOR ON 2002 SIENNA VAN HAS BEEN A PROBLEM SEVERAL TIMES. FIRST TIME WAS WITHIN 40,000 MILES AS THE TENSION ON THE CABLE HAD TO BE ADJUSTED. KEPT STICKING CLOSED AND COULD NOT OPEN THE DOOR. THE DOOR LOCKS HAVE STUCK LOCKED AND COULD NOT UNLOCK THEM, DOOR HAD TO BE TAKEN APART. HAS BEEN FIXED BY TOYOTA DEALER ONCE FOR $200 PLUS DOLLARS, NOW THE CABLE CAME OFF ITS TRACK. THE DOOR NO LONGER WORKS, KEEPS GETTING STUCK, AND NOW THE CABLE STICKS OUT WHEN YOU OPEN THE DOOR. *TR

WE ARE CURRENTLY HAVING PROBLEMS WITH THE LOCKING SYSTEM OF OUR 2002 TOYOTA SIENNA XLE (CURRENTLY 47,710 MILES); SPECIFICALLY THE PASSENGER SIDE DOOR AND THE RIGHT SLIDING DOOR. THE PASSENGER SIDE DOOR MALFUNCTIONED SOMETIME BACK IN EARLY MARCH 2009, WHEREBY THE DOORS WILL NOT FUNCTION VIA REMOTE OR ELECTRONIC MEANS. THE PASSENGER SIDE DOOR IS ONLY FUNCTIONAL BY MANUALLY LOCKING OR UNLOCKING THE DOOR. ALSO, ABOUT A MONTH LATER, THE SLIDING DOOR STARTED ACTING UP. IN FACT, WE HAD AN INCIDENT WHERE ONE OF OUR PASSENGER'S FINGER WAS TRAPPED BY THE RIGHT SIDE SLIDING DOOR. THE SLIDING DOOR CLOSED AS THE PASSENGER WAS GETTING IN HER SEAT. MY WIFE HAD TO FORCE THE DOOR OPEN FROM THE OUTSIDE TO FREE THE PASSENGER'S FINGERS. THANKFULLY, THERE WERE NO SERIOUS INJURIES. AS FOR THE RIGHT SLIDING DOOR, IT FAILED TO FUNCTION COMPLETELY ON AUGUST 10, 2009. CURRENTLY, THE SLIDING DOOR WILL NOT UNLOCK AT ALL (ELECTRONICALLY OR MANUALLY). I FEAR THAT THESE MALFUNCTION PROBLEMS POSE A SIGNIFICANT RISK TO ME AND MY FAMILY. I HAVE A FOUR YEAR OLD CHILD AND HIS SAFETY IS OF PARAMOUNT IMPORTANCE TO ME. WE CANNOT GET THE CAR REPAIRED DUE TO THE ENORMOUS COSTS IT WOULD TAKE JUST TO CORRECT THE DEFECT. IN FACT, BACK IN MARCH 18, 2009 WHEN ONLY THE PASSENGER SIDE DOOR WAS FAILING TO WORK, I INQUIRED HOW MUCH IT WOULD COST TO REPAIR THE DOOR AND THE REPRESENTATIVE STATED IT WOULD COST $100 JUST TO LOOK AT THE DOOR. *TR

DRIVER'S SIDE SLIDING DOOR (NOT A POWER DOOR) WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THE MECHANISM HAS FAILED. I HAVE HAD SEVERAL PROBLEMS WITH BOTH SLIDING DOORS (PASSENGER SIDE IS POWER DOOR) WITH THE LATCH MECHANISM GETTING STUCK. THIS TIME, IT IS COMPLETELY INOPERABLE. *TR

I HAVE 2002 SIENNA. I HAVE POWER REAR DOOR PROBLEM.: THE DOOR WILL OPEN PROPERLY USING ANY OF THE "DOOR OPEN" BUTTONS BUT WILL NOT CLOSE--ALL I HEAR IS A CLICKING SOUND WHEN ANY OF THE BUTTONS ARE PUSHED AGAIN. I'M ASSUMING THAT THE RELAY TO "CLOSE" IS WORKING BUT THE MOTOR IS FOR WHATEVER REASON NOT RECEIVING THE INPUT. *TR

TOYOTA SIENNA DRIVER SIDE WINDOW VERTICAL SCRATCHES I HAVE PASS MULTIPLE SIENNA'S ON THE HIGHWAY THAT HAVE THE SAME SCRATCHES. *TR

2002 SIENNA DRIVER SIDE SLIDING DOOR STOP WORKING. I TOOK IT TO DEALER AND THEY SAID IT IS A CABLE AND KNOWN ISSUE. *TR

PASSENGER SIDE POWER SLIDING DOOR ON TOYOTA SIENNA LE (2002) IS BAD. WENT TO THE DEALER AND THEY SLAPPED ME WITH A 1400 ESTIMATE. LEFT TO DEAL WITH SAFETY ISSUES FOR MY CHILDREN WITH MECHANICAL MALFUNCTIONS AND IF POWER DOOR BUTTON IS ACCIDENTALLY ENGAGED. I FEEL L AM LEFT WITH NO OPTION. THIS REPAIR IS MUCH TO EXPENSIVE AND DOES NOT FALL UNDER ANY WARRANTIES. HOW CAN BUYER BEWARE OF SUCH TRAPS. I AM ONLY MID WAY THROUGH PAYMENTS AND I ALREADY HAVE A MAJOR REPAIR COST THAT HARDLY MAKES THE INITIAL PURCHASE WORTH IT. THE DEALER OFFERED NO ALTERNATIVE THAN TO PUSH THE POWER BUTTON OFF. THIS IS NOT AN ACCEPTABLE OPTION WITH CHILDREN AT RISK! *TR

DRIVERS SIDE SLIDING DOOR (POWER) WILL NO LONGER WORK EXCEPT MANUALLY. AN ANNUNCIATOR ON THE DASH INDICATE "PWR DOOR" IN RED. *TR

I HAD A TOYOTA SIENNA LE 2002. I WENT TO THE DEALERS 3 YEARS AGO TO REPLACE THE SLIDING DOOR, DURING THAT TIME IT WAS STILL UNDER WARRANTY. SOMEHOW THE PROBLEMS APPEAR AGAIN, MY SLIDING WON'T OPEN IS LIKE IT STICK WITH GLUE. IT'S TOTALLY STUCK NO MATTER WHAT I DO IT WON'T OPENED. I NEED TO KNOW DOES TOYOTA STILL HELPED ME FIXED THIS PROBLEM OR I HAD TO USED MY OWN PROBLEM TO FIXED IT. FIRST OF ALL THERE IS NOTHING WRONG WITH THE CAR, THE ONLY PROBLEM IS THE SLIDING DOOR, I AM AFRAID IT WILL HAPPENED TO OTHER DOORS SOON. CAN SOMEBODY HELP ME OUT WITH THIS PROBLEM. THANKS ALOT. *TR

BOTH SLIDING PASSENGER DOORS AND REAR HATCH DOOR WILL BREAK AND NOT OPEN. WE HAVE HAD AT LEAST 8 INCIDENTS OF DOORS NOT OPENING, AND LATCHES BREAKING NOT ALLOWING ACCESS TO VEHICLE. ON ONE OCCASION, DOOR WAS JAMMED IN THE OPEN POSITION AND NOT ABLE TO CLOSE COMPLETELY. TOYOTA ADVISED DOOR CABLE IN DOOR WAS TOO LONG AND DEALER TOOK CARE OF IT AND THERE SHOULD BE NO MORE PROBLEMS. PROBLEM RECURRED ON 3/6/08. *TR

TL*- THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE PASSENGER VEHICLE SIDE SLIDING DOOR STUCK AND IT COULD NOT BE OPENED FROM THE INSIDE. ALTHOUGH, IT COULD BE OPENED FROM THE OUTSIDE. THE FAILURE HAD OCCURRED 30 TIMES. THE VEHICLE WAS REPAIRED IN 2004, AND WILL NEED TO BE REPAIRED AGAIN. THE CURRENT MILEAGE WAS 80,000 AND THE FAILURE MILEAGE WAS 30,000, *AK

AUTOMATIC DOOR OPENS, BUT WILL NOT CLOSE. OWNERS MANUAL RESCUE INFORMATION DOES NOT WORK. THREE MAJOR AND SEVERAL MINOR FAILURES. DOOR OPENED WHILE ON VACATION AND WAS NOT CLOSED UNTIL WE COULD GET AWAY FROM THE BEACH. TODAY OPENED DOOR IN RAIN STORM AND IT WOULD NOT CLOSE. HAVE TAKEN IT IN UNDER WARRANTY REPAIR WAS LUBRICANT. TODAY TOOK IT IN AND THEY WANT 70.00 DOLLARS TO DIAGNOSE THE PROBLEM PLUS REPAIR. THEY CLOSED IT AGAIN WITH MASSIVE LUBRICATION. *JB

WHILE DRIVING 45MPH SUNVISOR MOVED TO SIDE WINDOW, SUNVISOR DANGLES OVER CONSUMER'S HEAD. *AK

POWER SLIDING DOOR WILL NOT CLOSE. WHEN PUSHED BY HAND, THE SAFETY MECHANISM ENGAGES AND RE-OPENS THE DOOR. I HAVE DISENGAGED POWER TO DOOR USING DASHBOARD SWITCH. WILL BRING IN FOR REPAIR LATER THIS WEEK.*AK

POWER DOORS CAN NOT BE STOPPED BY A CHILD. REQUIRES CONSIDERABLE FORCE TO REVERSE DIRECTION. DEALER TOLD ME THEY WILL INFORM TOYOTA. NO FURTHER INFO. THERE WAS NO CRASH. *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**760751 ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS***760751