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1999 Toyota Sienna Latches & Locks Problems

15 owner-reported latches & locks complaints from NHTSA data

15
Complaints
Jan 2004Oct 2008
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (15)

mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2008

REAR DOOR HANDLE BROKE LEAVING DOOR UNABLE TO BE OPENED. POWER SLIDING DOOR DOES NOT WORK LEAVING DOOR DIFFICULT TO OPEN. *TR

NHTSA #: 10245335
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2007

THE REAR HATCH HANDLE JUST SNAPPED IN MY HAND AS I TRIED TO OPEN THE HATCH. DEALER INITIALLY ESTIMATED REPAIR COSTS AT $350-$600 BECAUSE THEY HAD TO "BREAK INTO THE CAR." ACTUAL REPAIR COST WAS $250 FOR A POORLY DESIGNED PART. MECHANIC TOLD ME THE DESIGN AND PLACEMENT OF THE HATCH HANDLE IS SUBJECT TO CONSTANT EXHAUST FUMES FROM THE REAR OF THE CAR, WEAKENING THE PLASTIC HANDLE. NO INSIDE HATCH RELEASE IS AVAILABLE MAKING THIS A SAFETY ISSUE IN THE EVENT THE SIDE DOORS ARE DAMAGED IN AN ACCIDENT. POOR ENGINEERING. *TR

NHTSA #: 10193313
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2006

LATCH ON VAN'S BACK HATCH DOOR BROKE DURING OPENING, CAUSING INABILITY TO OPEN BACK HATCH DOOR. NO EXCESSIVE PRESSURE WAS USED DURING OPENING, ONLY THE NORMAL GRIPPING MOTION TO OPEN THE LATCH. WHEN BROUGHT TO DEALERSHIP WE PURCHASED VAN FROM, WE WERE QUOTED $350, AS THEY NEEDED TO "TAKE THE WHOLE DOOR APART." WE TOOK THE VAN TO TWO OTHER PLACES FOR AN ESTIMATE, BOTH WHICH THOUGHT THIS WAS A RECALL ISSUE (THOUGH ACCORDING TO THE DEALERSHIP THIS WAS NOT A RECALL ISSUE). FINALLY WE BROUGHT THE VAN TO A PRIVATE MECHANIC WHO ORDERED THE $45 TOYOTA PART, AND HE WAS ABLE TO PLACE IT IN LESS THAN 30 MINUTES WITHOUT TAKING THE DOOR APART. *NM

NHTSA #: 10161452
mediumLATCHES/LOCKS/LINKAGES
Filed: Mar 2006

WHILE TRYING TO OPEN THE TAILGATE/TRUNK ON MY VAN THE PLASTIC PIECE THAT I WOULD USE TO OPEN THE TRUNK SNAPPED AND BROKE. NOW I CAN NOT OPEN THE LATCH, CHANGE THE LIGHTS THAT ARE A SAFETY CONCERN. THIS PART WAS VERY FLIMSY AND PLASTIC IN NATURE AND WE DID NOTHING OUT OF THE ORDINARY THAN WE USUALLY WOULD DO BUT NOW WE CAN NOT USE THE TRUNK AT ALL. *JB

NHTSA #: 10154266
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2004

I BOUGHT A BRAND NEW TOYOTA SIENNA CE IN APRIL, 1999. FROM THE DAY 1, THE PASSENGER SIDE SLIDING DOOR IS SO TIGHT THAT MY TEENAGE KID COULDN'T OPEN. IT IS NOT SAFE IN THIS WAY. IT FINALLY BROKE. I CALLED TOYOTA USA AND TOYOTA CANADA (TOYOTA USA SAID THIS VEHICLE IS IN TOYOTA CANADA'S DATABASE, BUT I BOUGHT IT AT CHICAGO'S TOYOTA DEALER). BOTH TOYOTA CUSTOMER SUPPORT REFUSED TO CHECK AND REPAIR IT! I BELIEVE IT IS DESIGN AND MANUFACTURE PROBLEM. *JB

NHTSA #: 10078408
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2004

SLIDING DOOR STICKS. CLEANED AND LUBRICATED DOOR SEALS AND CONTACT SURFACES. DOOR DOES NOT APPEAR TO BE LOOSE OR OUT OF ADJUSTMENT. I AM AFRAID THE DOOR HANDLE IS GOING TO BREAK OFF BECAUSE IT TAKES SO MUCH FORCE TO OPEN THE DOOR. *JB

NHTSA #: 10056250
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2004

1999 SIENNA PASSANGER SIDE DOOR. WHEN OPEN, IF ACTIVATED BY REMOTE OR INSIDE THE VEHICAL THE DOOR WILL CONTINUE TO CLOSE EVEN IF AN OBJECT IS IN THE PATH OF THE CLOSING DOOR. IT DOES NOT STOP AND WAIT OR WARN YOU IF SOMEONE/SOMETHING IS GOING TO BE CAUGHT IN THE DOOR. WHICH HAS HAPPEND TO MY HUSBAND AND MY SELF.YOU HAVE TO HAVE SOMEOME ELSE REVERSE THE DOOR TO LET YOU OUT OF IT CRUSHING YOU.THIS IS NOT SAFE. I HAVE SMALL CHILDREN GETTING IN /OUT IOF THIS VAN ALL DAY. THE REMOTE CAN BE ACCIDENTIALLY ACTIVATED BY HOLDING IT IN YOUR HAND OR PLACING ITON THE SEAT/FLOOR OF THE VAN. THIS IS WHAT HAPPEND TO US. THE REMOTE IS HYPERSCENTIVE MY PANIC BUTTON GOES OFF ALL OF TEH TIME JUST WHEN HOLDING THE REMOTE. MY HUSABND AND I RECIEVED LARGE SKIN AND MUSSLE BRUSING AND A FEW MOUMENTS OF PANIC.I DON'T KNOW WHAT WOULD HAPPEN IF SOMEONE WAS NOT AROUND TO DEACTIVATE THE DOOR? *AK

NHTSA #: 10051484
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2003

THE PASSENGER SIDE POWER DOOR HAS BEEN INTERMITTENT FOR SOME TIME BUT USUALLY WORKED AFTER SEVERAL ATTEMPTS. AT A CAR MILEAGE OF 77,000 THE DOOR OPENED AND WOULD NOT CLOSE. IT WAS CLOSED WITH GREAT FORCE BUT LOST CONTROL AND AUDIBLE WARNING SIGNALS.THIS CREATED A SAFETY PROBLEM WITH CHILDREN IN THE REAR SEATS.*AK

NHTSA #: 10030860
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2002

HI, I WAS OPENING THE TRUNK TO MY MINI VAN. IT IS A HORIZONTAL LATCH AND REQUIRES A SQUEEZE TO BE OPENED. UPON SQUEEZING, SOMETHING THAT FELT LIKE BRITTLE PLASTIC, SNAPPED AND BROKE. NOW THE DOOR CAN'T BE OPENED. THE QUOTE TO FIX IT IS $257. I DID NOT USE ANY MONUMENTAL FORCE TO OPEN THE DOOR, JUST A SMALL SQUEEZE. IT SEEMED TO BE A CHEAP PART THAT SNAPPED. I WONDER IF THIS HAPPENS OFFICE. THE SERVICE MANAGER SAID SHE THOUGHT THEY HAD REPAIRED ONE OTHER DOOR WITH THIS PROBLEM. OPEN THE DOOR.

NHTSA #: 763538
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2001

PUSH BUTTON ON BOTH SIDE SLIDING DOORS STICKS IN, PREVENTING LATCHING OF DOORS. HAVE TO JIMMY OUT THE PUSH BUTTON BEFORE THE DOOR WILL LATCH. LUBRICATION HELPS TEMPORARILY, BUT THE PROBLEM WORSENS DURING HOT DAYS. SERVICE DEPT. AT DEALER SAYS THAT THIS IS DUE TO A PROBLEM WITH THE LATCH ASSEMBLY. REPLACING IT, BUT NO GUARANTEE IT WON'T HAPPEN AGAIN.

NHTSA #: 747994
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2001

INTERMITTENTLY BOTH MANUAL SLIDING DOORS ARE UNABLE TO OPEN FROM INSIDE. DEALER WAS NOTIFIED, AND UNWILLING TO ASSIST. STATED THAT VEHICLE WAS OUT OF ITS WARRANTY, AND NOT COVERED UNDER A MANUFACTURES RECALL. *AK MANUFACTURER REPLACED LOCKS, THEY PAID FOR LOCKS AND CONSUMER PAID FOR LABOR. *SLC

NHTSA #: 890734
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2001

SLIDING DOOR DOES NOT LOCK INTO PLACE, CAUSING DOOR TO SHUT, WHICH COULD BECOME DANGEROUS WHEN PASSENGERS ARE ENTERING OR EXITING VEHICLE. PLEASE GIVE ANY FURTHER. *AK

NHTSA #: 888720
mediumLATCHES/LOCKS/LINKAGES
Filed: Apr 2001

REAR TAILGATE DOOR UNABLE TO OPEN FROM OUTSIDE. DEALER / MANUFACTURER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

NHTSA #: 886148
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2000

REAR DOOR LATCHES DO NOT CATCH, PREVENTING DOORS FROM FULLY CLOSING. CONSUMER HAS CONTACTED DEALER. DEALER HAS REPLACED THE LATCHING MECHANISM. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

NHTSA #: 870370
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2000

SLIDING DOOR STICKS TIGHTLY. DIFFICULT TO OPEN BOTH FROM OUTSIDE AND INSIDE. DEALERSHIP SAYS SPILLED JUICES BUT NOT. DOOR LATCHES REPLACED RELUCTANTLY. THIS IS A SAFETY CONCERN! PLEASE HELP. *AK

NHTSA #: 726823

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