MyCarTSB

2002 Toyota Sequoia Airbags Problems

31 owner-reported airbags complaints from NHTSA data

31
Complaints
4
Recalls
6
Crashes
Jan 2007Dec 2015
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Airbags Recalls (4)

RECALLCampaign #19V741000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

RECALLCampaign #18V883000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2002-2005 Lexus SC and Toyota Sequoia, 2003-2005 Toyota Corolla and Tundra, and 2003-2007 Pontiac Vibe vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation.

Fix: Toyota will notify the Toyota and Lexus owners. General Motors will notify the Pontiac Vibe owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator with an alternate inflator, or replace the air bag assembly that includes an alternate inflator, free of charge. The recall began January 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371, Lexus customer service at 1-800-255-3987 or Pontiac customer service at 1-800-762-2737. Toyota's numbers for these recalls are J0A (Zone A Toyota), J0B (Zone B Toyota), J0C (Zone C Toyota), JLI (Zone A Lexus), JLJ (Zone B Lexus), and JLK (Zone C Lexus). Note: This recall includes vehicles that have had their air bag previously replaced under an earlier air bag campaign.

RECALLCampaign #15V285000

AIR BAGS

Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015 that they are recalling certain model year 2004 Sequoia vehicles manufactured August 18, 2003, to August 19, 2004, and 2003-2004 Tundra vehicles manufactured March 18, 2003, to August 25, 2004. On June 16, 2015, Toyota expanded the recall to include an additional 1,270,468 vehicles, including model year 2002-2003 and 2005-2007 Sequoia, 2005-2006 Tundra, 2003-2007 Corolla, 2003-2007 Corolla Matrix, 2003-2007 Pontiac Vibe and 2002-2007 Lexus SC vehicles. This is to address a safety defect in the passenger side frontal air bag inflator which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag. This recall addresses both the passenger side frontal air bags that were originally installed in the vehicles, as well as replacement air bags that may have been installed as replacement service parts. A replacement air bag may have been installed, as one example, if a vehicle had been in a crash necessitating the replacement of the passenger side frontal air bag.

Fix: 2003-2004 Corolla and Corolla Matrix vehicles that are recalled under both 15V-043 and 15V-285 are under a Do Not Drive advisory. Owners of these vehicles are advised not to drive their vehicles until the recall remedy has been completed. Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the front passenger air bag. The recall began on July 13, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. Pontiac owners may call 1-800-762-2737. NOTE: This recall supersedes recall 14V-312 in its entirety.

RECALLCampaign #15V286000

AIR BAGS

Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015, that they are recalling 2005-2007 Lexus SC, Toyota Corolla, Corolla Matrix, Sequoia, and Pontiac Vibe, and 2005-2006 Toyota Tundra vehicles that were originally sold, or ever registered, in Florida, along the Gulf Coast, Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam, Saipan and American Samoa. On June 16, 2015 Toyota expanded the recall to cover an additional 769,055 vehicles, including certain model year 2002-2004 Lexus SC, Toyota Sequoia, 2003-2004 Toyota Corolla Matrix, Toyota Corolla, Pontiac Vibe, and Toyota Tundra vehicles, as well the vehicles covered by the May 13, 2015 notification in the portions of Georgia, Alabama, Louisiana, Mississippi and Texas that were not previously included. The inflators in the front passenger air bags are susceptible to rupture in the event of a crash necessitating the deployment of the front passenger air bag.

Fix: 2003-2004 Corolla and Corolla Matrix vehicles that are recalled under both 15V-043 and 15V-286 are under a Do Not Drive advisory. Owners of these vehicles are advised not to drive their vehicles until the recall remedy has been completed. Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the passenger side front air bag, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota began the recall on July 13, 2015. Pontiac Vibe owners may contact GM at 1-800-762-2737. GM began the recall on June 29, 2015. NOTE: This recacll supersedes recall 14V-655 in its entirety. For vehicles located in the U.S. states not listed above, please see Toyota recall 15V-285 which covers all other U.S. states.

Owner Complaints (31)

mediumAIR BAGS
Filed: Apr 2019

TAKATA RECALL. WE HAVE NOT RECEIVED THE RECALL EVEN THOUGH OUR CAR IS ON LIST TO BE RECALLED. WE SEE TAKATA RECALLS ON ALL VEHICLES WILL BE DONE DECEMBER 2019. WHY HAVE WE NOT RECEIVED THE RECALL

NHTSA #: 11195918
mediumAIR BAGS,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Apr 2019

TAKATA RECALL WE HAVE OWNED OUR SEQUIOA SINCE 12/13/2001, WE BOUGHT IT BRAND NEW. WHEN WE 1ST BOUGHT IT THE AIRBAG LIGHT CAME ON IMMEDIATELY AND BILL DUBE OF DOVER NH REPLACED SOMETHING AND FIXED IT. I HAVE HAD MANY COMPLAINTS WITH MY VEHICLE AND RETURNED TO THE DEALERSHIP MANY TIMES THRU OUT THE YEARS. I HAVE HAD MULTIPLE ISSUES WITH VSC TRACTION CONTROL STARTING IN 2002 LIGHTS WOULD COME ON AND GO OUT, AIR BAG LIGHT COMES ON WHEN THERE IS HIGH HUMIDITY AND WHEN USING AIR CONDITIONING, MY ALLOY WHEELS HAVE BEEN DISGUSTING SINCE 2004. I HAVE A EXTENSIVE REPAIR HISTORY WITH BILL DUBE DEALERSHIP THEY NEVER ADDRESSED ISSUES AS ONCE LIGHTS ON DASH TURN OFF THERE IS NO HISTORY. IN 2006 MY LIGHTS ON DASH CAME ON I BROUGHT IT TO TOYOTA OF PORTSMOUTH NH AS I WAS ALMOST AT 100000. MILES. THEY COULD NOT LOOK AT VEHICLE DUE TO WARRANTY. I DROVE TO BILL DUBE AND THEY REFUSED TO SEE ME THAT DAY OR DOCUMENT THAT LIGHTS WERE ON SO THEY COULD FIX IT. ONCE MY ODOMETER HIT 100000 WARRANTY WAS NULL AND VOID. I WAS EXTREMELY UPSET CALLED MULTIPLE TIMES TO TOYOTA CORPORATION AND APPEARED TO GET SAME JERK WHO REFUSED TO HELP AND GAVE ME THE RUN AROUND. WE HAVE OWNED OUR SEQUIOA FOR 18 1/2 YEARS. I LOVE MY CAR IT HAS APPROX 445000 MILES AND WOULD APPRECIATE ASSISTANCE. MY VSC IS CONSTANTLY ON NOW ALONG WITH THE ABS LIGHT. THE AIR BAG ONLY COMES ON WHEN THERE IS HIGH HUMIDITY AND I AM DRIVING. WHEN WE BOUGHT THE SEQUIOA THE SALESMAN ACTUALLY STATED THE SEQUIOA HAD A HARD DRIVE TO RETAIN LIGHT HISTORY. I ALSO HAVE BEEN CONCERNED WITH MY FRAME WHICH WAS REPLACED IN 2012. I HAVE RETURN TO PORTSMOUTH TOYOTA WHERE WORK WAS DOWN A FEW TIMES. MY VEHICLE APPEARS CROOKED AND NOT ALIGNED THEY THINK I AM CRAZY. I PRACTICALLY LIVE IN MY VEHICLE I WORK IN HOSPICE SO I AM VERY AWARE OF MY VEHICLES LOOK AND CONDITION. I WOULD APPRECIATE YOUR ASSISTANCE WITH MY VEHICLE, I WOULD LIKE MAKE IT TO 500000.

NHTSA #: 11194297
mediumAIR BAGS
Filed: Sep 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10907285
mediumAIR BAGS
Filed: May 2016

I HAVE BEEN RECIEVING REQUEST OF SERIOUS AIR BAG DEFAULTS AND TO NOT DRIVE MY VEHICLE UNTIL IT IS FIXED. IT IS MY ONLY VEHICLE. NORTH GEORGIA TOYOTA IN DALTON, GA HAS TOLD ME I AM CURRENTLY GOING TO BE ON A WAITING LIST. I ASKED HOW LONG, THEY RUDELY RESPONDED WITH " NO IDEA, A MONTH, TWO MONTHS, MAYBE LONGER. IF WE DON'T HAVE THE AIRBAG WE CAN'T FIX IT." I SAID THAT IT APPEARED TO BE A VERY SERIOUS ISSUE AND LIFE-THREATENING INCIDENTS HAVE OCCURRED. THEY REPLIED, "GIVE YOU A CALL WHEN WE GET TO YOUR SPOT ON THE WAITING LIST AND HAVE PART."

NHTSA #: 10864249
mediumAIR BAGS
Filed: Apr 2016

TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10860912
mediumAIR BAGS
Filed: Dec 2015

TAKATA RECALL. I RECEIVED 2 RECALL NOTICES WITHIN THE LAST YEAR ABOUT AIR BAG INFLATORS. I TOOK MY CAR TO A LOCAL TOYOTA TWICE BUT WITHOUT ANY PARTS BEING REPLACED. THE MOST RECENT NOTICE I GOT IS STILL ABOUT AIRBAG INFLATOR. IN THE LETTER, IT SAYS THE INFLATOR ON MY CAR NEEDS TO BE REPLACED REGARDLESS OF THE INSPECTION RESULTS. WELL I TOOK MY CAR TO A LOCAL TOYOTA DEALERSHIP, THEY INSPECTED IT AND TOLD ME MY CAR IS FINE, AND NO REPLACEMENT IS NECESSARY. PLEASE CONFIRM IF MY CAR IS AFFECTED WITH THE TAKATA AIRBAG RECALL, THANKS.

NHTSA #: 10816635
mediumAIR BAGS
Filed: Sep 2015

TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10778781
mediumAIR BAGS
Filed: Jul 2015

I RECEIVED A SAFETY RECALL NOTICE FROM TOYOTA WHICH TOLD ME I MUST HAVE THE AIRBAG INFLATOR MODULE REPLACED. CALLED THE GLENDORA, CA. TOYOTA DEALER TO MAKE AN APPOINTMENT. HE CALLED ME BACK TO SAY HE GOT THE PART IN. I TOOK THE CAR IN, LEFT THE CAR FOR 7 HOURS ONLY TO BE TOLD THAT MY CAR DIDN'T NEED THE MODULE. THE LETTER SAID THAT I MUST REPLACE THE MODULE AND RECOMMENDED THAT I DO NOT OPERATE THE VEHICLE WITH OCCUPANTS IN THE FRONT PASSENGER SEAT UNTIL THE REMEDY IS PERFORMED. WHAT DO I DO? MY CAR IS NOT SAFE! PLEASE HELP ME.

NHTSA #: 10736135
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10735716
mediumAIR BAGS
Filed: Jul 2015

I HAVE NOT HAD AN "INCIDENT". THE PASSENGER AIRBAG WILL BE REPLACED ON 7/21/2015. MY QUESTION IS: ARE ALL THE OTHER AIRBAGS (DRIVERS SIDE MAIN AIRBAG, ALL THE SIDE AIRBAGS) IN THIS VEHICLE SAFE? IF THEY ARE SAFE WHY ARE THEY SAFE IN COMPARISON TO THE PASSENGER AIRBAG? OR ARE THERE POTENTIAL PROBLEMS?

NHTSA #: 10734931
mediumAIR BAGS
Filed: Jul 2015

I RECEIVED A SAFETY RECALL NOTICE TO INSPECT THE FRONT PASSENGER AIRBAG INFLATOR MODULE BACK IN 2013. UPON TAKING THE ABOVE VEHICLE TO THE SIMI VALLEY TOYOTA DEALER FOR THIS INSPECTION, THE MANAGER INFORMED ME THAT THEY DID NOT HAVE TO INSPECT MY AIRBAG INFLATOR MODULE. IN 2014 I RECEIVED ANOTHER SAFETY RECALL NOTICE TO INFORM ME THAT THIS FRONT PASSENGER AIRBAG INFLATOR MODULE NOW NEEDED TO BE REPLACED, BUT THEY DID NOT HAVE THE PARTS TO DO SO. THE TOYOTA CORPORATION STATED THEY WOULD INFORM ME WHEN THE PARTS WERE AVAILABLE. IN 2015 I RECEIVED ANOTHER SAFETY RECALL NOTICE TO INFORM ME THAT THEY HAD THE PARTS AND THAT I COULD GO TO ANY TOYOTA DEALER TO HAVE THIS REPLACEMENT DONE. ON JUNE 18, 2015, I CONTACTED THE SIMI VALLEY TOYOTA DEALERSHIP TO SET UP AN APPOINTMENT TO COMPLY WITH THE SAFETY RECALL NOTICE. I WAS ADVISED THAT THEY WOULD NOT HAVE THAT PART IN UNTIL FRIDAY, JUNE 26, 2015. I MADE AN APPOINTMENT FOR JUNE 26, 2015 AND DROPPED MY CAR OFF TO HAVE THE AIRBAG INFLATOR MODULE REPLACED. SIX HOURS LATER, I WAS CONTACTED TO PICK UP MY CAR AND INFORMED THAT THEY DID NOT REPLACE THE FRONT PASSENGER AIRBAG INFLATOR MODULE-THEY ONLY INSPECTED IT. I WAS INFORMED BY THE MANAGER THAT MY AIRBAG DID NOT NEED TO BE REPLACED PER THEIR RECORDS. I ASKED FOR A COPY OF THEIR RECORDS, BUT THE MANAGER STATED SHE COULD NOT PROVIDE ME WITH ANYTHING TO SUPPORT THAT ONLY AN INSPECTION OF THE MODULE WAS NEEDED-INSTEAD OF THE REPLACEMENT PER THE SAFETY RECALL NOTICE FROM THE TOYOTA CORPORATION. I SHOWED THE MANAGER MY COPY OF THE RECALL NOTICE, BUT SHE STILL MAINTAINED THAT IT ONLY NEEDED TO BE INSPECTED-NOT REPLACED. I AM CONCERNED THAT SIMI VALLEY TOYOTA DEALERSHIP IS NOT COMPLYING WITH THE SAFETY RECALL NOTICES PROPERLY. I AM ALSO CONCERNED THAT ANY FRONT PASSENGER IN MY CAR COULD BE INJURED! PLEASE ADVISE HOW TO PROCEED WITH SAFETY RECALL.

NHTSA #: 10731902
mediumAIR BAGS
Filed: Jun 2015

2002 TOYOTA SEQUOIA. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG INFLATOR MODULE RECALL NOTICE. *SMD THE CONSUMER STATED THE DEALER ONLY INSPECTED THE VEHICLE AND INFORMED HER THE AIR BAG INFLATOR DID NOT NEED TO BE REPLACED. HOWEVER, ACCORDING TO THE LETTER THE CONSUMER RECEIVED, IT STATED THE AIR BAG INFLATOR WOULD BE REPLACED REGARDLESS OF THE INSPECTION RESULTS. *JB

NHTSA #: 10723991
mediumAIR BAGS
Filed: May 2015

I RECEIVED A SAFETY RECALL. IT IS TAKING WAY TO LONG TO GET PART IN. WE ARE INSTRUCTED NOT TO OPERATE VEHICLE WITH OCCUPANTS IN FRONT PASSENGER SEAT. IT HAS BEEN MONTHS SINCE I RECEIVED RECALL. WHEN CAN I EXPECT THE AIRBAG INFLATOR? IT IS VERY INCONVENIENT TO PERFORM MY DAILY ACTIVITIES.

NHTSA #: 10716582
mediumAIR BAGS
Filed: May 2015

IN APRIL, 2013 TOYOTA ANNOUNCED A SAFETY RECALL TO INSPECT AND, IF NECESSARY, REPLACE THE FRONT PASSENGER AIRBAG INFLATOR. IT HAS BEEN 2 YEARS, TOYOTA HAS NOT AUTHORIZED THE TOYOTA DEALERSHIPS TO PERFORM THIS DEFECT. *TR

NHTSA #: 10714528
mediumAIR BAGS
Filed: Apr 2015

TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10713231
mediumAIR BAGS
Filed: Apr 2015

WE RECEIVED A RECALL IN JUNE 2014 FOR THE FRONT PASSENGER AIRBAG ON OUR 2002 TOYOTA SEQUOIA THAT WAS ANNOUNCED IN APRIL OF 2013 BY TOYOTA AS BEING DEFECTIVE(CAUSING SERIOUS HARM IF DEFLATED AS METAL PARTS COULD STRIKE OCCUPANTS OF VEHICLE). IT IS NOW APRIL OF 2015 AND WE HAVE NOT BEEN NOTIFIED BY TOYOTA TO HAVE THIS REMEDIED. ACCORDING TO THE STATUS ON WWW.TOYOTA.COM/RECALL THEIR ISN'T A REMEDY AVAILABLE. 2 YEARS HAVE PASSED AND THIS IS TOO LONG TO HAVE A CUSTOMER WAIT FOR A REMEDY AND IT IS VERY DISAPPOINTING TO ME AS I THOUGHT HIGHLY OF TOYOTA UNTIL NOW AND WILL SPREAD THE WORD TO EVERYONE I KNOW IF THIS ISN'T TAKEN CARE OF SOON. WE ARE TIRED OF NOT BEING ABLE TO HAVE ANYONE RIDE IN THE FRONT PASSENGER SEAT. PLEASE GET ON TOYOTA TO DO THE RIGHT THING AND FIX OUR VEHICLE'S FRONT PASSENGER AIRBAG. *TR

NHTSA #: 10705181
mediumAIR BAGS
Filed: Feb 2015

TL*THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V655000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

NHTSA #: 10690000
mediumAIR BAGS
Filed: Feb 2015

FIRST OF ALL I LIVE ON A ISLAND IN HAWAII CALLED MOLOKAI. TOOK CAR INTO A REPAIR SHOP AND THEY TOLD ME THEY CAN'T DO THE REPAIRS CAUSE OF LIABILITY SO I CALLED TOYOTA, AND THEY SAID I NEEDED TO SHIP THE CAR TO HONOLULU OR MAUI FOR REPAIRS. JUST TO SHIP MY CAR OFF THE ISLAND IS GOING TO COST ME ABOUT $500.00 ROUND TRIP. WHY CAN'T THEY SEND A TECHNICIAN TO THE ISLAND TO DO THE JOB!!!! IT'S THERE RESPONSIBILITY TO KEEP MY CAR AS SAFE AS POSSIBLE. I ALSO TALKED TO OTHER PEOPLE THAT OWNS TOYOTA'S AND THEY ARE HAVING THE SAME TROUBLE! I ALSO TALKED TO THE TECHNICIAN AT THE SHOP AND THEY SAID HONDA HAS A SIMILAR PROBLEM AND HONDA SENDS THERE TECHNICIAN TO THE ISLAND TO DO THE JOB WHY CAN'T TOYOTA DO THE SAME? *TR

NHTSA #: 10690055
mediumAIR BAGS
Filed: Feb 2015

RECEIVED A RECALL NOTICE FOR THE AIRBAG. WENT TO VASSER TOYOTA IN NAPA, CA. TOLD THEY DON'T HAVE THE PART AT THE TIME. ASKED VASSER TOYOTA CALL ME FOR AN APPOINTMENT WHEN THE PART WAS AVAILABLE. CALLED ME FOR AN APPROX 2 WEEKS LATER. UPON COMPLETION OF THE APPT WAS TOLD: 1) THEY DIDN'T HAVE THE RECALL PART SO DID NOT PERFORM THE RECALL WORK. 2) I NEEDED NEW SHOCKS - I HAD THEM REPLACED 3K MILES PREVIOUSLY AND AS A LICENSED MECHANICAL ENGINEER, KNEW THEY DIDN'T NEED TO BE REPLACED.. 3) I NEEDED NEW WINDSHIELD WIPERS - REPLACED 1 MONTH PREVIOUSLY. 4) I NEEDED NEW TIRES - REPLACED WITH NEW 40K MILE MICHELIN'S 10K MILES PRIOR. WHEN CHALLENGED, SERVICE PERSON BACK-PEDDLED GIVING NO EXCUSE AND SAID, "I'LL HAVE OUR SERVICE MANAGER CALL YOU RIGHT AWAY." I NEVER RECEIVED A CALL, MESSAGE, LETTER OR ANY COMMUNICATION EXPLAINING AWAY VASSER TOYOTA'S PROTOCOL TO GET PEOPLE TO "SCHEDULE AN APPOINTMENT FOR A RECALL" ONLY TO USE IT AS A BAIT-AND-SWITCH TO UP-SELL NAIVE CAR OWNERS INTO UNNECESSARY SERVICE. *TR

NHTSA #: 10689600
mediumAIR BAGS
Filed: Feb 2015

TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V655000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10681004
mediumAIR BAGS
Filed: Feb 2015

I HAVE RECEIVED A RECALL NOTICE IN 2013. I AM STILL WAITING FOR A REMEDY . TOYOTA CLAIMS TO NOT HAVE THE PARTS TO FIX THIS YET, BUT ADVISES THAT NO PASSENGER SIT IN THE FRONT PASSENGER SEAT. THIS IS INAPPROPRIATE! I WOULD LIKE TO FILE A COMPLAINT FOR EXCESSIVE TIME TO FIX THIS SAFETY PROBLEM. *TR

NHTSA #: 10680646
mediumAIR BAGS
Filed: Oct 2014

ON THE YEAR 2013 I WENT TO THIS TOYOTA DEALER: ADRIEL AUTO CARR 693 KM 1.0, CRUCE DE LA VIRJENCITA, DORADO, PR 00646, UNITED STATES PHONE:(787) 626-3838 HOURS: OPEN TODAY 7:00 AM ? 7:00 PM IN ORDER TO REPLACE AND COMPLETE SAFETY RECALL FOR FRONT PASSENGER AIRBAG INFLATOR MODULE. IN ABOUT 15 MINUTES AFTER COMING IN, I WAS TOLD IT WAS NOT NEEDED TO BE REPLACED. THIS FRIDAY 24TH OCTOBER 2014 I RETURNED AFTER RECEIVING ANOTHER ONE OF YOUR WARNING LETTERS LETTING ME KNOW IT WAS NEVER COMPLETED AS DIRECTED IN THE PRIOR LETTER THEY WERE SHOWN BY ME THAT DAY. I WAITED FOR 6 HOURS BEFORE BEING TOLD BY THE MECHANIC, NOT THE REPRESENTATIVE THAT TOOK CARE OF ME FIRST, THAT AFTER BRINGING THE WHOLE AIRBAG SYSTEM DOWN ON THAT SIDE, THEY REALIZED THEY DID NOT HAVE THE PARTS NECESSARY TO MAKE THE REPLACEMENT POSSIBLE. NOW, I AM SUPPOSED TO WAIT UNTIL THEY CALL ME TO HAVE THIS DONE "SOMETIME LATER". *TR

NHTSA #: 10650931
mediumAIR BAGS
Filed: Oct 2014

TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10649752
mediumAIR BAGS,SEAT BELTS,ELECTRONIC STABILITY CONTROL (ESC)
CrashFiled: Jun 2013

ON AUGUST 13, 2011 WHILE TRAVELING ON I-75 SOUTH OF ATLANTA A VEHICLE LEFT THE ROAD & ATTEMPTED TO RETURN AND OVER CORRECTED, HE STRUCK OUR SEQUOIA WITH SUCH FORCE IN THE REAR DRIVER SIDE PASSENGER DOOR THAT THE REAR OF THE OUR SEQUOIA IMMEDIATELY TURNED SIDEWAYS AND WE BEGIN TO FLIP. AFTER FLIPPING WE LANDED ON THE PASSENGER SIDE AND SLID APPROX 1/4 OF A MILE BEFORE COMING TO RESTING PLACE IN THE MEDIAN ON THE PASSENGERS SIDE. MY WIFE &13 YEAR OLD SON WERE SEVERELY INJURED, MYSELF AND MY OTHER 2 SONS SUSTAINED INJURIES BUT NONE WERE LIFE THREATENING. NEITHER MY WIFE'S NOR MY SONS SEAT BELT LOCKED AND ONCE THE WINDOWS BLEW OUT MY SON WAS DRAGGED DOWN THE INTERSTATE CAUSING SEVERE INJURIES TO HIS HEAD, BACK, ARM AND LEG. MY WIFE SUSTAINED WORSE INJURIES, HER ARM 6 INCHES & 6 INCHES BELOW HER ELBOW WAS CUT OFF. NONE OF THE SIDE CURTAIN AIRBAGS DEPLOYED AND NEITHER SEATBELT "FIRED" PROPERLY ALLOWING MY WIFE AND SON TO SUSTAIN LIFE ALTERING INJURIES. NO ONE DOUBTS THAT IF THE SAFETY FEATURES WE PAID ADDITIONAL $ FOR HAD FUNCTIONED PROPERLY, THE OUTCOME COULD HAVE BEEN MUCH BETTER. SOON AFTER THE ACCIDENT I CONTACTED TOYOTA TO HAVE THE INCIDENT INVESTIGATED. AN "INDEPENDENT" INVESTIGATOR READ THE VEHICLE EDR (BLACKBOX) SOON THEREAFTER I RECEIVED A LETTER STATING THAT TOYOTA HAD NO RESPONSIBILITY. WHEN I CALLED AND SPOKE TO THE TOYOTA REP THAT SIGNED THE LETTER, HE WAS IMMEDIATELY ON THE DEFENSIVE. HE YELLED AND TRIED USING INTIMIDATION TECHNIQUES TO GET ME TO "GO AWAY". MY WIFE IS NOW PERMANENTLY DISABLED AND UNABLE TO WORK AS AN RN. I HAVE OWNED 7 TOYOTA VEHICLES & PAID EXTRA FOR THE SIDE CURTAIN AIRBAGS, WE AS CONSUMERS HAVE BEEN DECEIVED BY TOYOTA SELLING US ON SAFETY AND RELIABILITY. I WILL NEVER OWN ANOTHER TOYOTA. I TAKE EVERY OPPORTUNITY TO TELL OTHER PERSPECTIVE CAR PURCHASERS MY STORY & THE FAILURE OF TOYOTA TO TAKE CARE OF THEIR LOYAL OWNERS. BUYER BEWARE. *TR

NHTSA #: 10519901
mediumAIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Aug 2012

THE ABS LIGHT IS ON CONSTANTLY EVEN THOUGH THE VEHICLE HAS NOT SUFFERED ANY INCIDENTS, THE VSC/TRACK LIGHT IS ON SOMETIMES IT LASTS UP TO ONE WEEK UNTIL I DISCONNECT THE NEGATIVE CABLE OF THE BATTERY, RECENTLY THE SECURITY LIGHT STARTED FLASHING CONSTANTLY, I DON'T KNOW MUCH ABOUT CARS AND IS ALREADY ALTERING MY BLOOD PRESSURE. *TR

NHTSA #: 10471812
mediumAIR BAGS
CrashFiled: Jul 2012

A HYUNDAI TUCSON RAN A RED LIGHT AT A HIGH RATE OF SPEED (APPROX 50 MPH) HITTING US HARD ENOUGH TO FLIP US 360 DEGREES CAUSING US TO ROLL OVER ANOTHER HYUNDAI TUCSON AND LAND ON THE OPPOSITE SIDE OF A FOUR LANE HIGHWAY. WE WERE HIT ON THE PASSENGER SIDE WHEREBY THE DOOR JAM BETWEEN THE FRONT AND BACK DOORS TOOK MOST OF THE HIT. DUE TO THE WAY WE ROLLED AND BOUNCED OFF THE HOOD OF THE STATIONARY CAR, I, ON THE PASSENGER SIDE TOOK MOST OF THE HIT. MY HEAD HIT THE WINDOW AND THE RIGHT SIDE OF MY BACK AND RIGHT ARM WERE BRUISED. MY HUSBAND, WHO WAS DRIVING, INJURED HIS SHOULDER. I THINK IF WE WERE IN ANY OTHER VEHICLE WE WOULD HAVE BEEN KILLED OR FAR MORE SEVERELY INJURED. OUR SEATBELTS HELD US IN PLACE, BUT THE DRIVER AND PASSENGER CURTAIN AND SIDE AIRBAGS (THAT I PAID EXTRA FOR) DID NOT DEPLOY, WHICH I THINK IN A SIDE IMPACT ACCIDENT AND ROLL OVER, THEY SHOULD HAVE. PERHAPS IF THEY DID, I WOULD NOT HAVE HAD A CONCUSSION. *TR

NHTSA #: 10467834
mediumAIR BAGS,TIRES
CrashFiled: Jan 2007

LEFT REAR TIRE TREAD SEPARATION ON DUNLOP GRAND TREK AT 21265/70/R16 ON TOYOTA SEQUOIA 2002, WHILE TRAVELING AT 65 MPH. I DON'T KNOW EXACTLY YET IF THE VEHICLE IS TOTAL LOSS OR IF CAN BE REPAIRED BECAUSE AS CONSEQUENCE OF TREAD SEPARATION THE VEHICLE LOST CONTROL AND CRASHED INTO THE CONCRETE WALL AND IS BADLY DAMAGE. MY DAUGHTER AND I WERE INJURED, BUT NOT TOO BAD BUT. IN ADDITION THE AIR BAGS DID NOT COME OUT AFTER THE IMPACT. I AM LOOKING FOR SOME LEGAL ADVISE TO SEE IF DUNLOP COMPANY WILL HONOR MY LOSS AND TOYOTA COMPANY. I BOUGHT THIS SUV AS "CERTIFIED USE VEHICLE" AND THE EXPIRATION DATE WILL BE ON 2008. *JB

NHTSA #: 10180766
mediumAIR BAGS
Filed: Apr 2006

THE AIRBAG LIGHT HAS BEEN FLASHING INTERMITTENTLY FOR FOUR MONTHS. I HAVE TAKEN TO TOYOTA FOR REPAIR THREE TIMES AND STILL HAVING THE SAME PROBLEM. I HAVE BEEN TOLD BY A TOYOTA SERVICE TECH THAT WHEN THE LIGHT IS FLASHING IT SHUTS THE AIRBAG SYSTEM DOWN. *NM

NHTSA #: 10155054
mediumAIR BAGS
CrashFiled: Jun 2005

DT: ON DRY PAVEMENT THERE WAS AN ACCIDENT ON FRONT END AND NO AIR BAG DEPLOYED. VEHICLE WAS STOPPED AT THE TIME OF IMPACT, OWNER THOUGHT THE OTHER VEHICLE WAS GOING ABOUT 45. MPH VEHICLE WAS EQUIPPED WITH THE SIDE CURTAIN AIR BAGS AND FRONT DRIVER AND PASSENGER AIR BAGS. THE OCCUPANTS WERE WEARING SEAT BELTS. THERE WAS NO AIR BAG WARNING LIGHTS ON. THERE HAS NEVER BEFORE BEEN AN ACCIDENT WITH THIS VEHICLE, AND AIR BAGS NEVER DEPLOYED. VEHICLE WAS BOUGHT NEW. DRIVER SUSTAINED INJURIES, BROKEN AN ANKLE A TIBIA, LEFT WRIST, AND SUSTAINED MULTIPLE CONTUSIONS. DRIVER'S DAUGHTER HAS SUFFERED FROM LABOR CONTRACTIONS AFTER ACCIDENT. OCCUPANTS WERE TREATED IMMEDIATELY AFTER. THERE WAS AN INVESTIGATION BY INSURANCE COMPANY. VEHICLE WAS TOTALED, FRAME WAS BENT. OWNER CALLED TOYOTA, AND THEY REFERRED HER TO NHTSA. *AK

NHTSA #: 10125379
mediumAIR BAGS
CrashFiled: May 2005

HAD AN SIDE IMPACT ACCIDENT WHILE DRIVING MY 2002 TOYOTA SEQUOIA. WAS HIT BY A TRUCK TRAVELING BETWEEN 45-50 MPH. STRUCK RIGHT IN FRONT OF DRIVERS DOOR. DRIVERS HEAD WENT THROUGH DRIVERS WINDOW. VEHICLE WAS EQUIPED WITH SIDE CURTAIN AIRBAGS. NONE OF THE AIRBAGS DEPLOYED. VEHICLE WAS DAMAGED ENOUGH TO BE CONSIDERED TOTALED. (ESTIMATE WAS OVER $23,000) TO FIX. WANT TO KNOW WHAT WENT WRONG? PAID EXTRA FOR AIRBAGS THAT DIDN'T WORK. WHO'S RESPONSIBLE?

NHTSA #: 10120728
mediumAIR BAGS
CrashFiled: Oct 2003

CONSUMER WAS DRIVING 15-25 MPH ACROSS AN INTERSECTION WHEN ANOTHER VEHICLE MADE A LEFT TURN INTO THE INTERSECTION. THE CONSUMER'S VEHICLE BROAD SIDED THE OTHER VEHICLE ON THE PASSENGER SIDE. THE CONSUMER SUSTAINED HEAD AND NECK INJURIES ALONG WITH ANOTHER PASSENGER IN THE VEHICLE. SEAT BELTS WERE WORN, BUT THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER AND THE DEALER WERE NOTIFIED. *AK *SCC *JB *JB

NHTSA #: 10039804

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