2012 Toyota Rav4 Seat Belts Problems

WE RECEIVED A RECALL NOTICE AND BEEN CALLING THE DEALER REPEATEDLY. THEY STATE AS OF TODAY THEY STILL CAN NOT CORRECT THE DEFECT AS THEY HAVE NO PARTS AND HAVE NOT BEEN TRAINED. NOR WILL THEY SCHEDULE TO REPAIR INTO THE FUTURE. THIS RECALL EFFECTS THE SEAT BELTS IN THE BACK SEAT, WHICH IS WHERE MY CHILDREN SIT.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BOHN BROTHERS TOYOTA (LOCATED AT 3800 LAPALCO BLVD HARVEY, LA, 70058) ON THREE SEPARATE OCCASIONS WHO STATED THAT THE RECALL REMEDY PARTS WERE UNAVAILABLE. THE ATTEMPTED TO CALL THE MANUFACTURER, BUT THE WAIT TIME WAS LONG AND THE LINE DISCONNECTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT PRETENSIONER TIGHTENED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE SEAT BELT HAD TO BE CUT BY ANOTHER DRIVER. THE SEAT WAS REPLACED BY THE CONTACT'S HUSBAND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A TOYOTA TECHNICIAN INSPECTED THE VEHICLE AND DETERMINED THAT THE VEHICLE HAD PERFORMED ACCORDING TO FEDERAL MOTOR SAFETY STANDARDS. THE CONTACT'S SUFFERED BRUISING FROM THE SEAT BELT, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE FASTENING THE SEAT BELT ON THE DRIVER SIDE, THE BUCKLE FAILED TO RELEASE THE SEAT BELT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO LUBRICATED THE BUCKLE, BUT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

I HAVE BEEN ATTEMPTING TO TAKE CARE OF THE RECALL FOR MY CAR REAR SEATBELTS SINCE LAST FALL (2016). IT SEEMS THAT TOYOTA UK COULD NOT WORK WITH THE VIN I SUPPLIED AND FINALLY REQUESTED A PHOTO IN FEB 2017; , I SENT THE PHOTO ORIGINALLY ON 14 FEB. I HAVE HAD TO RESEND THE PHOTO THIS MORNING, APPROX. (1 HOUR AGO 1018 GMT 21 APR) TO STEVEN EAGELL TOYOTA, CAMBRIDGE UK (WHO WERE JARDIN MOTORS GROUP WHEN I STARTED TRYING TO GET THIS SORTED OUT LAST FALL.. THE LARGEST SNAFU SEEMS. TO BE THAT TOYOTA UK MUST HAVE AUTHORIZATION FROM TOYOTA US TO GET THE PARTS AND PERFORM THE WARRANTEE WORK I AM HOPING THAT MY FILING THE COMPLAINT FROM THIS END MIGHT EXPEDITE TOYOTA US AUTHORIZING THE REPAIRS. SO THAT I CAN GET THE SEATBELT REPLACEMENT COMPLETED. THIS IS BECOMING URGENT ON MY END AS I NEED TO HAVE THE RECALL WORK COMPLETED BEFORE I CAN HAVE THE CAR SHIPPED BACK TO THE US. I CANNOT SHIP THE CAR UNTIL THE RECALL HAS BEEN PROCESSED. I PCS SHORTLY AND NEED TO SHIP THE CAR SO IT CAN BE USED UPON ARRIVAL.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4 EV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V577000 (VISIBILITY/WIPER) AND 16V096000 (SEAT BELTS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V577000 (VISIBILITY/WIPER) AND 16V096000 (SEAT BELTS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

REAR OUTBOARD SEATBELTS

I OWN A 2012 TOYOTA RAV4. I RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER), BUT HAVE BEEN UNABLE TO OBTAIN THE PART FROM THE DEALER FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. I HAVE NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER), BUT WAS UNABLE TO OBTAIN THE PART FROM THE DEALER FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS NOTIFIED AT THE END OF APRIL THAT THERE WAS A RECALL REGARDING THE SAFETY OF THE BACKSEAT SEATBELTS POSSIBLY SEPARATING IN THE EVENT OF A FRONTAL CRASH. I WAS PROVIDED WITH A COURTESY VEHICLE AND HAVE BEEN DRIVING IT FOR OVER 2 MONTHS WHILE STILL PAYING FOR MY VEHICLE THAT SITS IN A DEALERSHIP LOT AWAITING A FIX. I CONTINUE TO BE TOLD THAT THERE IS NOT YET A FIX FOR THIS RECALL. I FIND IT UNACCEPTABLE TO NOT HAVE IDENTIFIED A FIX OR MADE PARTS AVAILABLE TO RECTIFY THIS MATTER. AT THIS TIME, I WOULD LIKE AN ALTERNATIVE TO THIS MATTER.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) WAS RECEIVED IN OCTOBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000(VISIBILITY/WIPERS). THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME THE PART WOULD BE SUPPLIED TO THE DEALER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/12/16*LJ

IT HAS BEEN MORE THEN ONE YEAR AND THE "REMEDY" IS NOT AVAILABLE. THEY STATE IN THE SAFETY RECALL NOTICE THAT I WOULD RECEIVE A SECOND OWNER NOTIFICATION LETTER WHEN THE REMEDY IS AVAILABLE AND SO FAR I DIDN'T GET THIS SECOND LETTER. NHTSA RECALL 16V-096

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIS RECALL AFFECTS THE REAR PASSENGER SAFETY BELTS IN THE VEHICLE. THERE IS A POTENTIAL THE SEAT BELTS MAY BECOME CUT OR SEPARATED. I HAVE A FAMILY TO DRIVE AROUND SO I ASKED THAT TOYOTA PROVIDE A LOANER VEHICLE UNTIL THE ISSUE COULD BE RESOLVED. I CONTACTED BOTH TOYOTA CUSTOMER SERVICE AND MY LOCAL TOYOTA DEALERSHIP, BOTH DENIED MY REQUEST FOR A SAFE VEHICLE TO DRIVE TO PROTECT MY FAMILY. I ALSO HAVE AN INFANT AND MY INFANT CAN ONLY RIDE IN THE BACK OF THE CAR. THE RAV 4 IS A FOUR PASSENGER VEHICLE AND WE WERE ADVISED BY A CAR SEAT SPECIALIST NOT TO INSTALL THE CAR SEAT IN THE MIDDLE. WE WOULD LIKE A LOANER VEHICLE AS SOON AS POSSIBLE AND WE MAY SEEK LEGAL REPRESENTATION TO TAKE ACTION AGAINST TOYOTA IN ORDER TO PROTECT MY FAMILY FROM THIS UNSAFE VEHICLE. NHTSA RECALL 16V-096

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

GOOD AFTERNOON SIR/MA'AM, I AM A GOVERNMENT EMPLOYEE AT DOVER AFB. THIS VEHICLE IS NOT MINE; HOWEVER, IT WAS ONE I HAD INTERACTION TODAY. AS I WALKED TO MY OWN VEHICLE I WAS SUMMONED TO A 2012-2013 TOYOTA RAV4 TO A DISTRESSED MOTHER. HER SON (APPROXIMATELY 2 YEARS OLD) HAD SOMEHOW MANAGED TO PULL THE REAR PASSENGER SEATBELT (SHOULDER PIECE) ALL THE WAY OUT TO THE LOCKING POINT, GOT IT WRAPPED AROUND HIS NECK, AND IT BEGAN CHOKING HIM. BY THE TIME I GOT THERE IT WAS SO TIGHT AND ALREADY UNBUCKLED BUT UNABLE TO BE FREED FROM HIS NECK. IT TOOK A MERE FEW SECONDS TO REALIZE IT WAS FURTHER LOCKING DESPITE HOLDING IT AND TRYING TO KEEP [XXX] STILL. I ASKED HIS MOTHER FOR A BOXCUTTER WHICH SHE HAD IN THE CENTER CONSOLE BUT WAS STILL UNABLE TO CUT IT FROM HIM MYSELF AND SHE WAS OBVIOUSLY TOO DISTRAUGHT TO DO IT OR ASSIST ME. I SENT HER FOR HELP AND ANOTHER CO-WORKER HELPED ME BY CUTTING IT AS I HELD HIM. MY QUESTIONS IS THIS... AFTER DOING A LITTLE RESEARCH ON THE SUBJECT AND PEOPLE BEING WELL VERSED IN WAYS TO PREVENT. THIS WAS A VERY PREVENTATIVE MOTHER ALREADY, NOT SURE THERE WAS MUCH ELSE SHE COULD DO AND SIMPLY HAVING A BOX CUTTER IN THE CAR SEEM LUDICROUS. HAS THERE BEEN ANY THOUGHT ON MAKING A BUTTON FOR PARENTS TO PUSH TO MANUALLY UNLOCK THESE BELTS TO PREVENT THIS? THERE SHOULD BE A MANUAL RELEASE AND I JUST DO NOT KNOW THAT I HAVE EVER SEEN ONE. I AM TRYING TO DO PATIENT TEACHING AT MY POSITION AS WELL. ANY HELP WOULD BE GREATLY APPRECIATED TO PREVENT A TRAGEDY FROM OCCURRING. LUCKILY MY EXPERIENCE TURNED OUT HAPPY BUT IT WAS DEFINITELY FRIGHTENING. V/R [XXX] VIN UNAVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

TL*THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEATBELT FAILED TO RETRACT AND UNLATCH PREVENTING HER FROM REMOVING THE CHILD PASSENGER SEATBELT. THE CONTACT MADE NUMEROUS ATTEMPTS TO RELEASE THE CHILD FROM THE BELT AND WAS UNABLE TOO. AS A RESULT OF THE FAILURE, THE SEATBELT HAD TO BE CUT CAUSING SCRATCHES AND BURNS TO THE PASSENGER SINCE THE SEATBELT WOULD NOT LOOSEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO FURTHER INSPECT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,409.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT WHEN A CHILD SAFETY SEAT WAS PLACED IN THE REAR DRIVER SIDE OF THE VEHICLE, THE REAR MIDDLE SEAT BELT BUCKLE WOULD BE COVERED ABNORMALLY AND COULD NOT BE UTILIZED BY THE REAR MIDDLE PASSENGER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

UNABLE TO SECURE DRIVER'S SIDE SAFETY BELT ON 2012 TOYOTA RAV4 PURCHASED NEW IN OCTOBER 2012. *TR