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2017 Toyota Prius Other Problems

9 owner-reported other complaints from NHTSA data

9
Complaints
1
Crashes
Feb 2019Nov 2017
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (9)

criticalUNKNOWN OR OTHER
Filed: Jul 2024

While driving 70 mph on a highway in normal conditions, your sunroof suddenly shattered and exploded inward with no warning—no rocks, debris, weather, or other obvious cause. The glass remained in an outward-facing position, suggesting the failure came from internal pressure rather than external impact. This startling event could easily cause a loss of vehicle control, and the owner reports similar incidents from other Toyota owners online.

NHTSA #: 11605347
mediumUNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
Filed: Jul 2019

THIS IS FOR 2017 TOYOTA PRIUS PRIME, BUT THERE IS NO OPTION. WHILE TAKING MY KID TO ENROLL IN SWIMMING CLASS, WHILE TAKING TURN INTO THE FACILITY THE BRAKES STOPPED WORKING AND THE CAR WOULDN'T STOP, SOME HOW I DROVE INTO PARKING LOT (I AM NOT SURE HOW I DID IT IN THAT TENSE SITUATION) NONE OF THE BUTTONS WERE WORKING, THE CAR WAS BEEPING SHOWING EVERY THING FAILED AND BY GODS GRACE THE HAND BRAKE WORKED AND FINALLY THE CAR STOPPED. NOW I AM SCARED AS THIS HAPPENED WITH MY KID IN THE CAR. I NEED HELP AND I DON'T WANT TO DRIVE THIS CAR AGAIN AND I TOWED IT TO THE TOYOTA DEALER. AFTER EXITING I CALMED DOWN A LITTLE BIT CALLED MY HUSBAND AND HE RECORDED THE ERRORS AND THE SOUNDS. I THOUGHT THE CAR WAS GOING TO BLOW UP.

NHTSA #: 11234809
mediumUNKNOWN OR OTHER
Filed: Jul 2019

I PULLED UP TO THE STOP SIGN, THEN PROCEEDED TO GO AND I HAD NO POWER. I SAT THERE FOR 10-15 SECONDS BEFORE THE ACCELERATOR KICKED IN. IT SHOOK ME UP. I PROCEEDED ON AND THEN IT AGAIN HAPPENED. I WAS SITTING AT A RED LIGHT AT A BUSY INTERSECTION AND WHEN THE LIGHT GREEN I HAD NO ACCELERATION POWER AT ALL. PEOPLE WERE HONKING AND YELLING AT ME. IT WAS VERY SCARY. AFTER WHAT SEEMED TO BE AN ETERNITY, THE ACCELERATOR KICKED IN AND I WAS ABLE TO PROCEED. I HAD IT TOWED TO TOYOTA DEALER, THEY SAID THEY COULDN'T FIND ANYTHING WRONG. PLEASE PLEASE PLEASE HELP.

NHTSA #: 11234908
mediumUNKNOWN OR OTHER,ENGINE
Filed: Feb 2019

THE INVOLVED VEHICLES WERE DESIGNED TO ENTER A FAILSAFE DRIVING MODE IN RESPONSE TO CERTAIN HYBRID SYSTEM FAULTS. TOYOTA HAS FOUND THAT IN RARE SITUATIONS, THE VEHICLE MAY NOT ENTER A FAILSAFE DRIVING MODE AS INTENDED. IF THIS OCCURS, THE VEHICLE COULD LOSE POWER AND STALL. WHILE POWER STEERING AND BRAKING WOULD REMAIN OPERATIONAL, A VEHICLE STALL WHILE DRIVING AT HIGHER SPEEDS COULD INCREASE THE RISK OF A CRASH.

NHTSA #: 11173877
mediumUNKNOWN OR OTHER
Filed: May 2018

WHEN IT RAINS THE COLLISION DETECTION SYSTEM GIVES OFF FALSE WARNINGS. THE INTELLIGENCE CLEARANCE SONAR (ICS) SYSTEM GIVES AN ERROR AND IS UNRELIABLE. THIS IS A SAFETY ISSUE AND HAS BEEN REPORTED BY MULTIPLE PRIUS OWNER WITH THE ICS SYSTEM: HTTPS://PRIUSCHAT.COM/THREADS/CLEAN-PARKING-ASSIST-SENSOR-AND-INTELLIGENT-CLEARANCE-SONAR-ISSUE.182931/

NHTSA #: 11096677
mediumUNKNOWN OR OTHER,SERVICE BRAKES
CrashFiled: Nov 2017

I WANT TO CHECK IF THERE IS A ISSUE WITH THE PRE COLLISION AND THE BRAKING ASSISTANCE FEATURES. MY PRIUS PRIME ROLL FORWARD DURING A IDLED STOP AND I DID NOT RECEIVE WARNING AND THE CAR DID NOT ASSIST STOP FEATURE DID NOT ENGAGE.

NHTSA #: 11045390
mediumUNKNOWN OR OTHER
Filed: Oct 2017

THE AIR CONDITIONER EMITS A FOUL SMELL WHEN STARTING AND WHILE DRIVING. HAVE MANY NEW CARS AND NEVER HAD THIS CHRONIC PROBLEM. TOOK THE CAR TO THE DEALER AND WAS TOLD THAT THIS WAS A RECURRING PROBLEMS WITH TOYOTA. TRADED IN 2015 PRIUS WITH 36000 MILES FOR THE PRIUS PRIME AND NEVER HAD A AIR CONDITIONING PROBLEM WITH THAT PRIUS

NHTSA #: 11034557
mediumUNKNOWN OR OTHER
Filed: May 2017

TOYOTA SAFETY CONNECT COMMUNICATION MODULE HAS CEASED FUNCTIONING. VEHICLE TELEMATICS INOPERATIVE. SOS BUTTON INOPERATIVE. COLLISION NOTIFICATION INOPERATIVE. DEALER UNABLE TO DIAGNOSE.

NHTSA #: 10983806
mediumUNKNOWN OR OTHER
Filed: Apr 2017

THE RUBBER ON THE HANDLE TO OPEN MY HATCHBACK HAS MELTED. IN THE WINTER, I CAN NO LONGER OPEN THE HATCH DOOR, AND IN THE SUMMER, IT IS DIFFICULT TO OPEN.

NHTSA #: 10978782

Other 2017 Toyota Prius Issues