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2014 Toyota Prius Other Problems

22 owner-reported other complaints from NHTSA data

22
Complaints
Jan 2026Dec 2020
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (22)

highUNKNOWN OR OTHER,SERVICE BRAKES
Filed: Jan 2026

While driving at 40-45 mph, your ABS, Brake, and Brake System Warning lights all came on at once, and your brakes felt different than normal — though they still stopped the car when needed. Your mechanic advised not driving it and the Toyota dealer diagnosed a faulty brake booster and pump, which turned out to be a recall issue you were never notified about. The repair will involve replacing the brake booster and brake pump to restore normal brake operation.

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NHTSA #: 11713896
mediumUNKNOWN OR OTHER
Filed: Jan 2026

Your car's paint is chipping in multiple areas around the vehicle. There was a recall issued for this paint chipping problem, but you didn't receive the recall notice and found out after the program ended. You'll need to contact Toyota directly to see if they can still address this issue, as it may require repainting affected areas or applying protective coatings.

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NHTSA #: 11711167
mediumUNKNOWN OR OTHER
Filed: May 2025

My 2014 Toyota Prius C experienced a complete hybrid inverter failure. The part number of the inverter is the same as the one covered under Toyota’s inverter recalls (such as Recall J0V), yet my VIN is not included. The failure created a serious safety concern, as the vehicle lost power while in motion. Toyota’s recall appears to be too limited in scope and may need to be expanded to cover Prius C models that share the same faulty part. I am requesting that NHTSA investigate this issue, as it appears to involve the same hardware defect acknowledged in other Prius models.

NHTSA #: 11659113
mediumUNKNOWN OR OTHER
Filed: Mar 2025

Code C1391 Master cylinder/ break booster

NHTSA #: 11649719
mediumUNKNOWN OR OTHER
Filed: Feb 2025

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NHTSA #: 11644177
mediumUNKNOWN OR OTHER
Filed: Aug 2024

See attached document for complaint.

NHTSA #: 11609675
mediumUNKNOWN OR OTHER
Filed: Jul 2024

While driving car completely shut off in middle of road. Would not turn back on. Had car towed still will not start.

NHTSA #: 11604161
mediumUNKNOWN OR OTHER,ENGINE
Filed: May 2024

2014 Toyota Prius: While driving at high speed the engine stalled unexpectedly, steering and braking were not effected. Was able to safely coast to a stop in the breakdown lane and after a few minutes, restart the engine and proceed driving. Another event occurred on the entrance ramp onto an interstate highway. I was able to pull over safely and the car restarted after a short delay. This seems to be a very dangerous condition. Toyota dealer service said they could not determine the cause and they know of no recall. I found online a reference to NHTSA Recall # 20V369000 that referred to "unexpected hybrid power system shut down." That is what happened to me.

NHTSA #: 11589472
mediumUNKNOWN OR OTHER
Filed: Mar 2024

Error code P0A94 Inverter/converter came and message to pull over. 9 yr 6 months.103365 miles. Toyota has this issue but never did a recall on my vehicle.

NHTSA #: 11576759
mediumUNKNOWN OR OTHER
Filed: May 2023

At a stop light, when the light turned green, I took my foot off the brake and pressed the gas pedal but the car did not advance forward. Instead it was as though the car was in neutral and it began to roll backwards because I was on a slight slope. I attempted to get the car to move forward by engaging in shifter into Drive, but nothing changed (still as though it was in neutral). I heard a whirring sound but couldn’t tell where it was coming from. The only way I could get it to drive was to turn the car off and restart. This happened twice before I could get where I was going. Fortunately it didn’t result in an accident but I’m afraid to drive the car now.

NHTSA #: 11524672
mediumUNKNOWN OR OTHER
Filed: Apr 2021

GOING 70 MPH COMING DOWN A STEEP HILL ON A FREEWAY IN SOLID TRAFFIC, THE CARS AHEAD IN MY LANE SUDDENLY STOPPED. I HAD TO SLAM ON THE BRAKES. MY FOOT WAS ON THE BRAKE AND MY HANDS ON THE WHEEL. WHEN THE CAR AHEAD STARTED MOVING, I PUT MY FOOT ONTO THE GAS PEDAL BUT THE CAR WOULD NOT MOVE. ALL THAT I SAW ON THE DASHBOARD WAS A LIGHT GREEN LONG ARROW POINTING LEFT (NOT THE TURN SIGNAL HIGHER ON THE DASH). I MANAGED TO ROLL INTO THE LEFT SHOULDER. I NEVER TURNED OFF THE CAR BUT AT THAT POINT PUT IT INTO PARK. (BEFORE THAT I HAD NOT TOUCHED THE GEAR SHIFT.)CALLED 911. CALLED THEM AGAIN 10 MINUTES LATER AS NO ONE HAD ARRIVED. SHE ASKED IF I COULD DRIVE THE CAR. AT THAT POINT I PUT THE CAR INTO DRIVE AND MANAGED TO DRIVE A SHORT DISTANCE IN THE SHOULDER. (WHILE I WAS DRIVING BEFORE THE SUDDEN STOP I WAS NOT IN CRUISE CONTROL AS THERE WAS TOO MUCH TRAFFIC.) I MANAGED TO DRIVE HOME WITHOUT ANY DIFFICULTY. ON TELLING THIS TO MY SON, HE SENT ME AN ARTICLE STATING THAT THIS HAS HAPPENED TO OTHER TOYOTA PRIUS DEALERS WHERE THE CAR WOULD NOT MOVE. ( HTTPS://WWW.LATIMES.COM/LOCAL/CALIFORNIA/LA-FI-TOYOTA-PRIUS-INVESTIGATION-20180423-STORY.HTML ) I CALLED THE DEALER AND SPOKE TO A REPAIR PERSON WHO SAID HE NEVER HEARD OF SUCH A THING. AFTER THE WEEKEND I CALLED THE SERVICE MANAGER AND SAID THEY NEEDED TO CHECK OUR CAR AND THEY DID THAT. HOWEVER, FROM WHAT I SEE, THEY DID NOT CHECK THE INVERTER WHICH IS WHAT CAN CAUSE THE PROBLEM I HAD. I WAS TOLD THAT THE TESTS SHOWED THAT THE CAR WAS IN NEUTRAL AT SOME POINT. HOW COULD THEY EXPLAIN THAT? COULD THE CAR SWITCH ITSELF TO NEUTRAL? SEVERAL DAYS AGO I CONTACTED THIS MANAGER AGAIN AND HE HAS NOT EVEN RETURNED MY CALL. WE DON'T KNOW IF WE CAN FEEL SAFE DRIVING IN THIS VEHICLE. I HAVE AN OBI NUMBER WHICH IS 11414427

NHTSA #: 11414444
mediumUNKNOWN OR OTHER
Filed: Dec 2020

MY 2014 PRIUS HAD A LOSS OF POWER AND CHECK ENGINE LIGHT CAME ON AND MSG CHECK HYBRID SYSTEM APPEARED WHILE STARTED IN THE MORNING AND DROVE OUT OF MY GARAGE. THAT DAY I WENT TO SAN FRANCISCO TOYOTA AND THEY DID A DIAGNOSIS AND TOLD ME THAT MY HYBRID SYSTEM BATTERY WAS BAD AND NEED REPLACEMENT AND QUOTED $3600. I ASKED THAT IF THEY CAN DO THE RECALL BECAUSE I WAS 90% SURE THAT THE PROBLEM WAS DUE TO THE RECALL, BUT THEY TOLD ME THAT THEY CANT UNLESS THE ERROR CODE CLEARS OUT BY REPLACING THE HV BATTERY. I DROVE MY CAR BACK HOME AND THE NEXT DAY I WENT TO A HV BATTERY SPECIALIST AND FOUND OUT THAT MY HV BATTERY IS IN GOOD CONDITION AND DOESNT NEED REPLACEMENT. NOW I AM 100% CERTAIN THAT THE PROBLEM IS DUE TO THE RECALL BUT TOYOTA IS NOT FIXING THE ISSUE THEY ARE SAYING ITS THE HV BATTERY WHICH IS NOT. THE TOYOTA OF S.F NOT ONLY DIAGNOSED MY CAR WRONG THEY TRIED TO RIP ME OFF BY SPENDING $3600 ON A HV BATTERY THAT DOESNT NEED ANY REPLACEMENT! ON TOP OF THAT THEY ARE REFUSING TO DO THE RECALL.

NHTSA #: 11384959
mediumUNKNOWN OR OTHER
Filed: Jul 2019

'TAKATA RECALL" RECALL DATE: OCTOBER 4, 2018 I TOOK THE CAR ON 12/01/2018 CAR WAS NOT CHECKED BY DEALER FOR RECALL THE DEALER SHOULD HAVE NOTIFIED US FOR RECALL AND SHOULD HAVE FIXED.

NHTSA #: 11229674
mediumUNKNOWN OR OTHER,ENGINE
Filed: Feb 2019

I WAS DRIVING SUDDENLY I STARTED TO LOSE POWER WITHIN FEW SECOND THE CAR STALLED AND GOT AN HYBRID ERROR AND THE CAR WENT IN SAFE MODE THE CAR DOESN'T GO IN D ONLY N OR P, ALSO THE DASHBOARD LIGHTING GOES ON AND OFF AND SMOKING SO I TOWED THE CAR TO LARRY H MILLER TOYOTA CORONA CA, THE MANAGE DUSTIN SAID THIS IS RECALL ISSUE AND WE NEED TO UPDATE THE SOFTWARE TWO DAYS LATER THE SERVICE AGENT MRS LORENA SAID WE FOUND COOLANT IN THE OIL AND OUR SERVICE TECH THINKS I HAVE BLOWN HEAD GASKET BUT TALKING WITH TOYOTA MANUFACTURER IS COVERED AND I CAN GET RENTAL CAR TOO BUT I NEED TO AUTHORISE $2040 YEAR DOWN BECAUSE TOYOTA WANTS TO KNOW WHAT CAUSE THE HEAD GASKET TO FAILED BUT MRS LORENA ASSURED ME 'I 100% COVERED AND I WILL NOT HAVE TO PAY' SO I AGREED TWO DAYS LATER DUSTIN THE SERVICE MANAGER CALLED AND SAID I NEED TO COME TO DEALER SHOP HE WANTS TO SHOW ME SOMETHING SO I HAD TO CALL THE BASE (AIR FORCE) AND GET HALF DAY OFF WHEN I GOT THERE MY CAR WAS DISASSEMBLED EXCEPT I COULD SEE THE PISTONS AND THE BLOCK TOYOTA TECH HAD RULERS AND FILLERS GAGE AND SHOWING ME THAT MY BLOCK IS WARPED ABOUT 0.008 INCH AND I NEED A NEW ENGINE AROUND $11,000 OR USED ABOUT $8,200 OR I CAN TAKE MY CAR AS IS WITHOUT PAYING ANYTHING I TOLD I CANNOT AFFORDS IT SO I TOWED THE CAR HOME, PRIOR TO BECOMING AN ENGINEER I WAS MACHINEST SO I SENT THE HEAD TO MACHINE SHOP FOR EXAMINATION THE CYLINDER HEAD WAS FLAT AND HAS NO CRACK OR SIGN OF FAILURE AND MADE OF ALUMINIUM IF THE BLOCK IS WARPED THE HEAD SHOULD BE WARPED TOO AND THE TECH MEASUREMENTS WAS INCORRECT BECAUSE AFTER CLEANING THE BLOCK SURFACE FROM GASKET DEBRIS WAS FLAT TOO SO I CALLED THE DEALER ABOUT MY FINDING I WAS TOLD DUSTIN IS IN VACATION AND COMING BACK ON 2/12/2019 TODAY IS 2/14/2019 AND HE IS NOT RETURNING MY CALL I TOOK THE CAR RUNNING BUT DOESN'T GO TO DRIVE FOR RECALL NOW I HAVE DISASSEMBLED CAR. THIS IS 2ND TIME HYBRID ISSUES.

NHTSA #: 11180019
mediumUNKNOWN OR OTHER
Filed: Dec 2018

DEAR NHTSA - MY NAME IS [XXX]; I RESIDE IN CA. 1. I HAVE A 2000 TOYOTA CAMRY & A 2014 TOYOTA PRIUS. 2. THE 2000 TOYOTA CAMRY HAS THE DAY TIME RUNNING LIGHTS AS A STANDARD FEATURE. 3. THE 2014 TOYOTA PRIUS DOES NOT HAVE THE DAY TIME RUNNING LIGHTS AS A STANDARD FEATURE. 4. IN STATES LIKE CA & I BET IN OTHER STATES - DAY TIME RUNNING LIGHTS & HEAD LIGHTS GETTING TURNED ON WITH LIMITED SUN LIGHT SHOULD BE MADE MANDATORY. 5. THIS IS MORE OF A SAFETY FEATURE THAN AN OPTION. 6. IT WILL HELP PREVENT ACCIDENTS, IT WILL HELP COMPLIANCE WITH THE LAW WHERE APPLICABLE WHEN IT IS RAINING & HEAD LIGHTS ARE MANDATORY 7. IT WILL ALSO SAVE ANYONE FROM GETTING TRAFFIC VIOLATION TICKETS 8. CAN YOU ALL PLS LOOK INTO THIS & HELP REVIEW TO MAKE THIS AS A MANDATORY FEATURE? THANKS IN ADVANCE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW *TR

NHTSA #: 11161434
mediumUNKNOWN OR OTHER
Filed: Oct 2018

I WAS TRAVELING ON AN INTERSTATE HIGHWAY USING CRUISE CONTROL AND GOING ABOUT 72MPH. THE PRIUS SUDDENLY SHUT DOWN. AT FIRST I THOUGHT I HAD BUMPED THE CRUISE CONTROL SO I TRIED RESETTING IT BUT NOTHING HAPPENED. I STEPPED ON THE GAS AND NOTHING HAPPENED I CONTINUED TO SLOW DOWN. MADE IT TO THE SIDE OF THE HIGHWAY WHERE I SAT WONDERING WHAT HAD HAPPENED. AFTER SHUTTING THE CAR DOWN I RESTARTED IT AND IT SEEMED TO BE OK SO I CONTINUED MY TRIP. NEVER FORGOT THE EPISODE.

NHTSA #: 11139354
mediumUNKNOWN OR OTHER
Filed: Jul 2018

WE ARE DRIVING HOME IN THE 55 SOUTH WITH MY FAMILY I HAD FOURTH MONTH OLD AND 2 YEAR OLD AND MY WIFE ALL OF SUDDEN THE CAR WAS STALLED IN THE CARPOOL LANE.IT WAS SCARY PART ME WHAT CAN DO.I NEED TO REACT FAST.WE WHERE THANKFUL THAT WE PULLED OUT SAFELY.THE NEXT DAY I WENT TO THE DEALERSHIP TO INSPECTION AND THEY TAKE A WHILE TO CHECK SO I LEFT MY CAR FOR TWO DAYS.AND THEY SAID THAT FIVE DIFFERENT CODES AND I'M GONNA PAY 3K JUST TOO TAKE IT APART AND PLUS LABOR AND PARTS.I TELL MY STORY WHAT HAPPENED THEY WANT ME TOO PAY.THE WAS WELL MAINTAINED AND THAT DAY ALL THE LIGHTS WHERE ON THE DASHBOARD.I CALLED THE TOYOTA HEADQUARTERS ON COSTA MESA.BUT THEY SAID MY WARRANTY WHERE EXPIRED. SO CANNOT HELPED ME. BUT FOR FAMILY SAFETY I JUST WANTED TO SAY IF JUST FIXED THE DEFECTS ON THE CAR OR JUST RECALLED.I STILL HAD THE CAR AND ABLE TO DRIVE.I FILLED THIS TODAY BECAUSE I HAPPEN AGAIN.

NHTSA #: 11110145
mediumUNKNOWN OR OTHER
Filed: Apr 2018

I WAS DRIVING ON A FREEWAY OFF RAMP WHEN THE POWER JUST STOPPED. IT DID NOT SLOW BUT STOPPED AND I MANAGED TO PULL OVER. THE WARNING SIGNALS ALL CAME ON AND SO I COULD NOT LOOK UP THE PROBLEM. SINCE THEN THEY SAY THERE IS A PROBLEM WITH THE INVERTER BUT THE DEALER WILL NOT FIX IT EVEN THOUGH WE ARE UNDER THE ORIGINAL WARRANTY AS WELL AS BUYING AN EXTRA CERTIFIED PLATINUM WARRANTY FOR $2000!

NHTSA #: 11084469
mediumUNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Aug 2015

WITHIN THE LAST SIX MONTHS, AND ABOUT FOUR TIMES, I HAD EXPERIENCED ROUGH/HIGH IDLING DURING HOT DAYS AND AFTER DRIVING OVER 80 MILES; USING AIR CONDITIONING. (I WORK OVER 70 MILES FROM HOME.) I DECIDED TO TAKE THE CAR TO THE TOYOTA OF REDLANDS DEALERSHIP ON AUGUST 4, 2015, BECAUSE THE CAR WAS DISPLAYING THE SAME CONDITIONS. WHILE ON THE WAY TO THE DEALERSHIP, AND ON THE FREEWAY, THE CAR BEGAN TO IDLE HEAVILY. I MERGED TO EXIT THE FREEWAY AND WHILE ON THE OFF RAMP, STOPPED, THE CAR COMPLETELY SHUT OFF. THE DISPLAY READ "CHECK HYBRID ENGINE. STOP PARK THE CAR SAFELY." I WAS ABLE TO RESTART THE VEHICLE TO MOVE FROM OFF-RAMP TRAFFIC AND PARK IT. THE MESSAGE ON DISPLAY WAS STILL THERE. I SHUT OFF THE CAR AND CALLED THE DEALERSHIP. THEY RECOMMENDED I HAVE THE CAR TOWED TO THEM. WHEN TOW TRUCK ARRIVED, I TURNED ON THE CAR TO POSITION IT FOR THE TOWING BED. THE MESSAGE NO LONGER DISPLAYED . THE CAR STAYED WITH DEALERSHIP ALL DAY ON AUGUST 5, 2015. ACCORDING TO THE DEALERSHIP, THE DISPLAY SHOWED NO MESSAGE AND THERE IS NO CODE TO INDICATE A MALFUNCTION OCCURRED. THEY WERE NOT ABLE TO DIAGNOSE THE PROBLEM. I AM KEEPING THE VEHICLE AT THE DEALERSHIP ON AUGUST 6, 2015, FOR FURTHER EVALUATION. MY CONCERN IS TWO-FOLD: 1. MY SAFETY, 2. IF THE SYSTEM DISPLAYED A MESSAGE, WHY DOES THE SYSTEM NOT PRODUCE A CODE FOR THE TECHNICIANS AS A NON-HYBRID CAR WOULD? THIS ITSELF PRESENTS A SERIOUS ISSUE.

NHTSA #: 10746625
mediumUNKNOWN OR OTHER
Filed: Jun 2015

CARS AV SMELLS LIKE MOLD AV CONDENSER CLOGGED SMELL GET WORSE AS TIME GOES ON CAR IS UNBEARABLE TO DRIVE NOW

NHTSA #: 10726300
mediumUNKNOWN OR OTHER
Filed: May 2015

I FREQUENTLY GET A MUSTY SMELL OUT OF MY VENTS THAT I HAVE NOTICED FROM TIME OF TAKING OWNERSHIP. I WAS TOLD AT THAT TIME TOYOTA WAS AWARE OF IT AND THE SOLUTION WAS TO TAKE THE SYSTEM OUT OF RECIRCULATE A FEW MILES FROM HOME ALLOWING OUTSIDE FRESHER AIR IN TO REMOVE THE APPARENT MOISTURE BUILDUP. I TRIED TO LEAVE THE SYSTEM IN THE FRESH AIR MODE MOST OF THE TIME, BUT STILL EXPERIENCE THIS SMELL/ODOR. AT MY 10K SERVICE I BROUGHT THIS UP AGAIN AND WAS OFFERED A 'GOODWILL' SYSTEM CLEANING AND A CHARCOAL FILTER. THE MECHANIC PERFORMED THE PROCEDURE (ALTHOUGH I AM NOT SURE IF IT WAS FOR THE RECOMMENDED TIME FRAME, DASH-CAM INSIDE VEHICLE CAUGHT THE WHOLE 10K SERVICE) THE SMELL IS STILL THERE AND SOMETIMES EVEN OVERWHELMINGLY BAD.

NHTSA #: 10720980
mediumUNKNOWN OR OTHER
Filed: May 2014

2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE SAFETY FEATURES. *SMD THE CONSUMER BELIEVED BACK-UP CAMERAS SHOULD COME STANDARD ON VEHICLE. HE ALSO BELIEVED AUTO BRAKING SHOULD BE A STANDARD FEATURE. *JB

NHTSA #: 10586968

Other 2014 Toyota Prius Issues