Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2011 Toyota Prius — Known Issues & Recalls
Complaints from Jan 2019 to Dec 2023
The most reported issue is service brakes problems (191 complaints). 36 complaints involved crashes. 7 involved fires.
Open Safety Recalls (6)
NHTSA Campaign: 18V684000
Component: HYBRID PROPULSION SYSTEM
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Risk: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Fix: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
NHTSA Campaign: 16V487000
Component: AIR BAGS:SIDE/WINDOW
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Risk: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Fix: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
NHTSA Campaign: 14V743000
Component: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Risk: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Fix: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
NHTSA Campaign: 14V053000
Component: HYBRID PROPULSION SYSTEM: INVERTER
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Risk: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Fix: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
NHTSA Campaign: 16V396000
Component: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Risk: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Fix: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
NHTSA Campaign: 13V014000
Component: AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Fix: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Owner-Reported Issues (20 of 508)
Service Brakes →11 issues
While driving, your brake warning light, ABS light, and traction control light came on together, and you felt the car lurch unexpectedly. You're also hearing the oil pressure pump cycle on every 5 seconds. Toyota dealers have told you the brake master cylinder and booster pump are failing, which could result in complete brake failure while driving.
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Your car's ABS, traction control, and brake warning lights are all on at the same time. According to Toyota technical documentation, this points to a problem with the brake booster and its pump — the system that makes your brakes easier to press. You've also lost regenerative braking (the Prius feature that recovers energy when you slow down), which means your brakes may feel less responsive and could put you at risk. The brake booster and pump assembly will likely need to be inspected and replaced.
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Your brake master cylinder failed while driving, causing your brake pedal to go soft and requiring you to push it all the way to the floor to get any braking response. All warning lights appeared on your dashboard, and you experienced a dangerous loss of braking power that could have caused a serious accident. The dealer diagnosed a leak in the brake accumulator assembly and recommended replacing the brake booster, master cylinder assembly, and brake booster pump assembly.
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Your brakes suddenly lost about 80% of their stopping power, and your ABS (anti-lock braking system) stopped working. Your dashboard lit up with brake, ABS, and traction control warning lights. The brake actuator — the component that helps distribute brake pressure — has failed, which matches a pattern seen in over 500 similar complaints. The fix will likely require replacement of the brake actuator assembly and a full brake system inspection.
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Your Prius's ABS brake pump booster and actuator failed, leaving your brakes less responsive than normal. Although your brakes still work, the reduced sensitivity nearly caused an accident. This is a known issue that affects vehicle safety, and Toyota should cover the repair cost.
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Your Prius's anti-lock brake system (ABS) actuator has failed, causing your brake pedal to feel abnormal and your brakes to perform inconsistently. A Toyota dealership has confirmed the ABS actuator assembly needs replacement. This is a serious safety concern because it can affect how reliably your brakes work and may increase your stopping distance, especially in sudden stops or on wet roads.
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While driving at 55 mph on the highway during rush hour, your regular brakes suddenly stopped working completely, and your emergency brake also failed to function. Multiple warning lights related to the braking system came on (ABS, traction control, and brake lights), and you noticed a consistent hissing noise coming from under the hood. You were fortunate to be on an uphill slope that allowed you to slow down naturally, but you recognize this could have caused a serious accident under different circumstances. The issue likely involves the brake hydraulic system, vacuum line, or brake fluid contamination, and will require professional brake system diagnosis and repair.
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Your ABS, brake, and traction control warning lights are turning on and off intermittently. You suspected a brake fluid leak, but your mechanic found no visible leaks after inspection. This issue appears to be common in Prius models according to online forums, and you're concerned about safety risks from a potential internal brake system defect. A thorough brake system diagnostic and possible ABS module replacement or brake fluid sensor repair may be needed.
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Your car's ABS and brake warning lights stay on continuously. A mechanic diagnosed the problem as a faulty ABS brake booster and pump. Toyota has acknowledged this is a known issue but is refusing to replace the parts. Fixing this will require replacing the ABS brake booster and pump assembly.
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Your ABS (anti-lock braking system) warning light is illuminated. The dealer has confirmed that your brake actuator and accumulator need to be replaced, which will cost over $3,000. This appears to be a known issue affecting Toyota Prius vehicles, but the dealer has declined to cover it under warranty.
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Your ABS warning light appears and disappears intermittently on your dashboard, and you hear computer-related noises near the front driver's wheel when this happens. Additionally, your tire pressure warning light is now blinking continuously instead of its previous pattern. You're concerned about diagnostic costs and whether this could be a software issue or manufacturing defect affecting multiple 2011 Prius models. Fixing this will likely require a diagnostic scan of your ABS and tire pressure monitoring system, and possibly a software update or sensor replacement.
Parts you may need:
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Unknown Or Other,service Brakes →2 issues
Your Prius has a brake booster and actuator assembly that failed at 129,000 miles. Toyota had a Customer Support Program covering this part for 10 years or 150,000 miles, but you didn't receive the notice because it was sent to the wrong address. Since your car is now outside the 10-year window (even though it's under 150,000 miles), Toyota has refused to cover the repair under warranty. Fixing this will likely involve replacing the brake booster and actuator assembly.
Parts you may need:
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Your ABS, brake, and skid warning lights stay on while driving, and you hear a whirring noise from under the hood every few seconds. Your brakes require longer stopping distances than normal, and your brake pads and rotors wear out faster than expected. You may need diagnostic testing to identify the ABS system fault and potentially have the ABS module or brake system components replaced.
Parts you may need:
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Electrical System,engine,fuel/propulsion System →1 issue
While driving on the highway at over 70 mph, your car displayed a "check hybrid system" alert and check engine light, then shut off completely within 2 minutes—leaving you stranded between two lanes of fast-moving traffic. The sudden failure with almost no warning created a dangerous situation. The repair required a new hybrid battery, but there were no prior warning signs that it was failing.
Parts you may need:
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Air Bags →1 issue
Your 2011 Prius was hit head-on by another vehicle in an intersection, but the airbags failed to deploy even though no warning lights appeared beforehand. You were pinned in the vehicle and suffered serious injuries including internal and external bruising, cuts, and a significant neck injury that may take weeks to months to heal and could potentially cause permanent stiffness and cramping. The vehicle was totaled in the crash. Diagnosing this issue would require a professional inspection of the airbag system components and crash sensors to determine why they didn't activate during the collision.
Parts you may need:
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Electrical System →1 issue
Your Prius's aftermarket lithium battery pack threw an error and put the car into limp mode while being driven. When you checked the battery with a scanner, you found that the individual cells were out of balance and some were overcharging. Your concern is that continued overcharging could cause a thermal runaway event (dangerous overheating) because the battery management system wasn't properly integrated with the aftermarket pack.
Parts you may need:
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Electrical System,engine,hybrid Propulsion System →1 issue
Your check engine light stayed on, your car shut off unexpectedly while driving, and the transmission wouldn't shift into the gear you selected. The dealer replaced the catalytic converter, but the problem continued. They then found the inverter (which manages power in your hybrid system) was faulty and needed replacement, but the repair wasn't completed. You believe your car matches a known recall issue, but your VIN wasn't included in the recall campaign.
Parts you may need:
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Service Brakes, Hydraulic →1 issue
Your brake warning light, ABS light, and master warning light came on while driving. A mechanic diagnosed problems with your brake master cylinder and hydraulic accumulator, which are critical parts of your braking system. These components may need to be replaced to restore proper brake function.
Parts you may need:
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Engine And Engine Cooling,electrical System →1 issue
You discovered that the odometer reading was significantly lower at purchase (145,000 miles) than at registration (227,000 miles), indicating the mileage may have been tampered with by the dealer. Shortly after purchase, your check engine light came on while driving at highway speeds, and a diagnostic check revealed your catalytic converter has failed and needs replacement—a problem that may have existed before the sale, with the warning light possibly cleared beforehand.
Parts you may need:
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Unknown Or Other,service Brakes,forward Collision Avoidance →1 issue
Your traction control and ABS brake warning lights came on, and you noticed your brakes became harder to press, though they still work. Your mechanic says the ABS hydraulic system is triggering fault codes and estimates the repair at $3,000. The problem started last month and you're concerned about your safety. The fix will likely require diagnosing and repairing the ABS hydraulic system components.
Parts you may need:
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Related Vehicles
Other Toyota Prius years: