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2010 Toyota Prius Engine Problems

115 owner-reported engine complaints from NHTSA data

115
Complaints
2
Crashes
2
Fires
Jan 2014Dec 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (115)

mediumENGINE
Filed: Jan 2025

I own a 2010 Toyota Prius hybrid 4 door sedan. I am the second owner of the vehicle. I purchased it in 2018 from a used car dealer. The vehicle ran well up until 2022 where a “check hybrid warning would appear on the dashboard along with a yellow triangle and service engine light would come on and the vehicle accelerator would not respond and the car would have to glide to the side of the parkway. This problem would happen when the car speed is between 60-70mph. It is very dangerous to lose power on the highway because many times there is no where to pull over. In 2024 I changed the water pump because the fault code on the cars built in diagnostic code read error “P216B” which is the cars electrical water pump signal. I researched it on google and a lot of 2010 Prius owners are complaining of the same thing. Also the changed water pump from April 2024 died again in January 2025. It is very scary that the cars accelerator pedal goes unresponsive and all the fault lights come on. My vehicle has 155,000 miles runs great and my family loves the 40mpg it gets. However, this stalling problem is being ignored by Toyota and could lead to a fatal car accident if not recalled by the manufacturer. To conclude, I would like for your office to possibly conduct an investigation with the 2010 toyota Prius hybrid for this ongoing problem that the company is ignoring. This is a serious issue and can possibly lead to a fatal accident. THANK YOU FOR HEARING MY COMPLAINT AGAINST TOYOTA.

NHTSA #: 11638499
mediumENGINE
Filed: Dec 2024

At around 1000,000 miles my Toyota Prius started burning oil like crazy. The dealer did an oil consumption test and confirmed the problem. I had to have my engine rebuilt because the rings were not seating properly. I had to bear all costs even though this is clearly a manufacturing default.

NHTSA #: 11632271
mediumENGINE
Filed: Dec 2024

The Gas Engine had internal destruction Cylinder broke and car became unusable at 158K miles despite being a Hybrid with al Toyota maintenance at Al hendrickson toyota of Coconut Creek, FL. This is Unacceptable and Demonstrate Internal Combustion Engine Failure that fortunately occurred near my house and NOT in the hiway. Please notify Toyota Motor Company because I had to buy a new car and we are SENIORS with limited budget. It is a severe Safety Concern.

NHTSA #: 11630428
mediumENGINE AND ENGINE COOLING,HYBRID PROPULSION SYSTEM
Filed: Feb 2024

The contact owns a 2010 Toyota Prius. The contact stated that while driving 60-65 MPH, the vehicle lost motive power and went into LIMP Mode. The coolant temperature and several unknown warning lights were illuminated, and the message "Check Hybrid System" was displayed. The contact pulled to the side of the road, where he disconnected and reconnected the battery to reset the Hybrid system. The contact was able to drive to the residence; however, the failure recurred. The contact used an OBD reader to retrieve diagnostic test code: P261B. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 18V684000 (Hybrid Propulsion System) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,469.

NHTSA #: 11573199
mediumENGINE
Filed: Oct 2023

Excessive Oil consumption, particularly with highway driving. I have had this car for about a year. I only noticed that the oil was nearly empty when the engine was shaking while idling at an intersection. No warning lights for oil pressure or level ever came on, it would occasionally "ding" for oil pressure, but barley long enough for me to even read what the warning was. By excessive, I mean VERY excessive. First oil change after only 3k, almost empty. Road trip, mainly highway only about 600 miles, nearly empty. If I top it off, I check it constantly. City driving (more electric) it may burn a quart every 1-2k miles, highway more. I had the EGR, manifold and plugs serviced/replaced, it improved slightly. I'm having more work done now, but after reading SO MANY similar complaints online, I find it hard to believe this isn't a recall. An engine sputtering and nearly dying while idling is not safe, especially with no warning lights on! I contacted Toyota, they said they had not recalls or Consumer Confidence programs for complaints of oil consumption and/or piston ring seat problems in these vehicles (seems to be the primary cause). I did see a class action for many other Toyota 4cyl engines due to excess oil consumption.

NHTSA #: 11550360
mediumENGINE
Filed: Sep 2022

Engine is taking in coolant problem

NHTSA #: 11485058
mediumENGINE
Filed: Jan 2022

Last year on September 13, 2021 I purchase a used 2010 Toyota Prius ( Vehicle VIN[XXX]) with 122414 miles on the Odometer, I got my oil changed on October 29, 2021 so I can keep track of when my oil is due. My odometer reading on oil change was 123,268. I drove 2806 miles, when I woke up on December 08, 2021 with no oil in my engine. I thought that was very strange so after adding a quart of oil My husband got for me. I took the vehicle back to the shop ( Good Year Tire & Rubber Company 1585- A Island Lane Fleming Island, FL 32003) I originally had my oil changed at, to have them check if there was some sort of leak. The odometer reading at that day/ service was 126,074. After a full inspection of the engine exterior componence, no leak was to be found. Then I decided to do some research only to find out that back in 2016 Toyota had a lawsuit against them for having manufacturer defects in the productions of engine between the years of 2006 - 2011. The manufacturer defect was the engine piston would eventually start having oil leaks into the engine causing engine excessive oil consumption. That same day I took my vehicle to the nearest Toyota dealership ( Coggin Toyota At the Avenues 11340 Philips Hwy Jacksonville FL32256) for a engine oil consumption test to be serviced on my vehicle. This process takes place by filling oil to the full line marking it... confirming there is no leaks....sealing everything and I was to return after driving 1200 miles ( odometer reading at service was 126,094). upon returning the vehicle on December 30, 2021...My vehicle failed the engine oil consumption test because after driving 1221 miles my engine was low on oil by 1.5 quart. This kind of engine oil consumption not only causes my engine to deuterate in time, but also my vehicle diminishes in value. After it was established that my vehicle engine consumes oil / failed the engine oil consumption test. Toyota advised me to get a new engine that would cost me $6987.63 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA #: 11447625
mediumENGINE
Filed: Dec 2021

The contact owns a 2010 Toyota Prius. The contact stated that while operating the vehicle, the vehicle suddenly stalled without warning. The vehicle was towed to an independent mechanic who diagnosed that the engine had overheated and blown the head gasket. The engine was replaced, and the failure was remedied. The manufacturer and local dealer were notified of the failure. The failure mileage was 164,912,

NHTSA #: 11445334
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Sep 2021

1. This 2010 Prius has a faulty design of the piston rings, which is allowing it to burn more than 1.4 Qts of engine oil. 2. Such high consumption of engine oil causing an environmental pollution. 3. Furthermore, I took it to the local Toyota Dealer I.e. Maguire Toyota located in Ithaca, NY, they never chose to diagnose it or repair it. 4. I reached out to the Toyota and the Toyota still isn’t helpful w.r.t this high consumption of engine oil.

NHTSA #: 11431770
mediumENGINE
Filed: Jul 2021

The contact owns a 2010 Toyota Prius. The contact stated that the vehicle was consuming an excessive amount of engine oil. There was no warning light illuminated. The vehicle was taken to the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 220,000.

NHTSA #: 11425773
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: May 2021

While driving at highway speed on Interstate 87 in New York, the 2010 Toyota Prius suddenly lost power while multiple warning lights on the dashboard illuminated, along with a "Check Hybrid System" notification. The engine would operate but at significantly reduced power. I drove it to an independent garage to identify the diagnostic trouble codes, which included P0A94 and P324E, an inverter problem with the hybrid battery and a problem with the intelligent power module. The currently is currently awaiting a confirm diagnosis at a Toyota dealership in New Jersey, but the problem is exactly what thousands of other 2010 - 2014 Prius owners have reported, yet Toyota has yet to issue a recall to replace the inverter.

NHTSA #: 11417898
mediumENGINE
Filed: Feb 2021

VEHICLE AFTER AWHILE STARTS TO CONSUME OIL. IT'S RUNS OUT OF OIL VERY QUICKLY. THERE IS NO OIL LEAK.

NHTSA #: 11395341
mediumENGINE
Filed: Nov 2020

BAD RINGS IN THE MOTOR. MY DEALER SAID HE IS SEEING A LOT OF PRIUS'S LIKE THIS. HE THINKS TOYOTA WILL HAVE A RECALL ON THE PRIUS SOON. CAMRY AND RAV-4 HAS ALREADY BEEN RECALLED FOR THIS REASON. MY PRIUS JUST STARTED USING A LOT OF OIL @130,000. (1QT PER 1200 MILES) PLEASE ENFORCE A RECALL FOR CONSUMER PROTECTION.

NHTSA #: 11373231
mediumENGINE
Filed: Oct 2020

UPON TURNING THE VEHICLE ON AND STARTING TO DRIVE, THE INTERNAL COMBUSTION ENGINE THEN STARTS AND EXPERIENCES ABOUT 20 SECONDS OF MISFIRING TO THE POINT THE CAR IS WITHOUT SMOOTH POWER. THIS HAPPENS AT RANDOM. IF THE CAR WAS IN THE WRONG SITUATION WHEN IT HAPPENED IT COULD CAUSE AN ACCIDENT. THE SAME THING WILL OCCASIONALLY HAPPEN WHEN PARKED AFTER WAITING FOR THE ENGINE TO START.

NHTSA #: 11366734
mediumENGINE
Filed: Aug 2020

WHILE DRIVING ON HIGHWAY THE VEHICLE LOSES POWER CAUSING IT TO LOCSE SPEED QUICKLY. THIS IS EXTREMELY DANGEROUS IF YOU ARE IN AN AREA WHERE IT IS HARD TO PULL OFF. IT WILL DRIVE 42MPH UNTIL THE BATTERY DIES. THIS IS MORE COMMON THAN MOST ISSUES WITH THIS MODEL. PLEASE MAKE TOYOTA REPLACE THE ENGINES IN THESE VEHICLES. "CHECK HYBRID SYSTEM"

NHTSA #: 11350435
mediumENGINE
Filed: May 2020

HEAD GASKET WORN OUT AND LEAKS OIL WHEN UNDER PRESSURE (DRIVING) . *TR

NHTSA #: 11324122
mediumENGINE
Filed: Feb 2020

LOUD RATTLE, SHAKING IN MOTOR AREA. WAS FOUND TO BE A HEAD GASKET LEAK. USING A LOT OF ANTIFREEZE AND WHITE SMOKE OUT THE TAIL PIPE. WHILE IDLE OR IN MOTION AND WHILE GAS ENGINE IS RUNNING. STARTED INTERMITTENTLY AT FIRST AND VERY SHORT, EG. FOR A SECOND OR TWO, THEN GOT LOUDER, MORE OFTEN AND LASTED LONGER. THIS CAR HAS 230,000 MILES. THIS SAME ISSUE IS HAPPENING ON MY 2011 PRIUS WITH 128,000 MILES. I RESEARCHED THIS AND IT IS A COMMON PLACE WITH GEN 3 PRIUS CARS. I CAN NO LONGER DRIVE EITHER ONE OF MY PRIUS CARS SAFELY.

NHTSA #: 11311879
mediumENGINE
Filed: Feb 2020

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING OUT OF A PARKING LOT, THE VEHICLE STALLED. THE CONTACT STATED THAT AN ORANGE (MASTER WARNING) AND A P-SYMBOL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO UMANSKY TOYOTA DEALER, (1357 RICHMOND RD, CHARLOTTESVILLE, VA 22911) WHERE IT WAS DIAGNOSED HOWEVER, THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,788.

NHTSA #: 11309792
mediumENGINE
Filed: Feb 2020

EXSESIVE OIL CONSUMPTION. NEED TO ADD OIL ( 2 QUARTS OR MORE) BETWEEN OIL CHANGES

NHTSA #: 11307363
mediumENGINE
Filed: Dec 2019

WHEN THE VEHICLE PASSED 100K MILES, IT START CONSUMING OIL EXCESSIVELY. NOW IT NEEDS A QUART EVERY 200 MILES. I FOUND OUT FROM THE NET THAT THIS IS A KNOWN PROBLEM THAT TOYOTA HAS NOT RESOLVED

NHTSA #: 11290437
mediumENGINE
Filed: Nov 2019

MY 2010 TOYOTA PRIUS WAS IMPECCABLY MAINTAINED BY DESERT TOYOTA OF TUCSON, ALL SERVICE RECORDS KEPT. OIL WAS CHANGED EVERY 5,000 MILES RATHER THAN THE DEALER-RECOMMENDED 10,000. THIS WAS MY 4TH TOYOTA AND I EXPECTED IT, LIKE MY OTHER TOYOTAS, TO HAVE NO SIGNIFICANT PROBLEMS FOR YEARS. BUT SUDDENLY IN 2017, WHEN THE ENGINE TURNED OVER 107,000 MILES (THUS MAKING IT OUT OF WARRANTY), I HAPPENED TO CHECK THE OIL (SEVERAL THOUSAND MILES BEFORE THE NEXT SERVICE WAS DUE) AND FOUND IT NEAR THE BOTTOM OF THE DIPSTICK. IT WAS FORTUNATE THAT I CHECKED IT BECAUSE I WAS ABLE TO ADD OIL AND SAVE THE ENGINE. THE CAR PERFORMED AS BEFORE, BUT CONTINUED TO BURN ABOUT A QUART OF MOTOR OIL EVERY 1000 TO 1500 MILES. THERE WAS NO EVIDENCE OF EITHER SMOKE FROM THE EXHAUST, OR OIL STAINS UNDERNEATH THE CAR. MY SERVICE PERSON AT DESERT MERELY SHRUGGED AND SAID THIS KIND OF THING HAPPENED OCCASIONALLY, OFFERED NO REMEDY OR CONTACT WITH THE TOYOTA REP. I BEGAN TO SEARCH THE INTERNET, FINDING THAT THERE HAVE BEEN THOUSANDS OF 2010 TOYOTA PRIUSES WITH THIS PROBLEM. I HAVE KEPT THE CAR ON THE ROAD BUT AM AWAITING A REIMBURSED REMEDY FROM TOYOTA, POSSIBLY THROUGH A CLASS ACTION SUIT. THIS OIL LEAKAGE POSES INCALCULABLE SAFETY RISKS TO THE ENVIRONMENT IN POLLUTION AND UNPREDICTABLE OCCURRENCES. TOYOTA OWNERS DO NOT EXPECT A $5000 ENGINE REPAIR ON A $25,000 CAR WITHIN 7 YEARS OF PURCHASE, NOR SHOULD THEY BE RESPONSIBLE FOR A TOYOTA DEFECT WHICH CONVENIENTLY OCCURS WHEN THE CAR IS JUST OUT OF ENGJINE WARRANTY.

NHTSA #: 11281616
mediumENGINE
Filed: Oct 2019

WHEN DRIVING AT HIGHER SPEEDS THAN 40 MPH, MY CHECK ENGINE LIGHT, AND CHECK MY HYBRID SYSTEM LIGHT IS TURNED ON. WHEN IT TURNED ON, I WAS UNABLE TO ACCELERATE, HOWEVER I WAS ABLE TO PULL OVER, AND RESTART MY CAR. I HAVE RECENTLY COME IN TO GET A SOFTWARE UPDATE FOR THE FACTORY RECALL RELATED TO THE ISSUE. HOWEVER MY INVERTER HAS BEEN DAMAGED AS WELL. ON THIS WEBSITE IT STATES IF MY INVERTER IS DAMAGED RELATED TO THE RECALL, IT WILL BE REPAIRED FREE OF CHARGE. HOWEVER THE TOYOTA DEALERSHIP CHARGED ME FOR DIAGNOSTIC, AND REQUESTED PAYMENT FOR THE REPLACEMENT OF MY INVERTER. I ALSO HAVE GIVEN TOYOTA A CALL AS WELL, THEY HAVE STATED THAT THE RECALL ONLY WILL CONSIST OF A SOFTWARE UPDATE. I WAS UNABLE TO GET ANYONE FROM TOYOTA TO HELP ME WITH MY REPAIR OF MY INVERTER THUS FAR.

NHTSA #: 11271181
mediumENGINE
Filed: May 2019

DRIVING WITH CRUSE CONTROL SET AT 72 MPH, DRIVING ON 4 LANE INTERSTATE. MASTER WARNING LIGHT CAME ON ALONG WITH THE FOLLOWING WARNINGS "CHECK HYBRID SYSTEM" & "CHECK PCS SYSTEM", ALL DASH LIGHTS LIT UP. ENGINE STALLED UNEXPECTEDLY AND RESULTED IN NO POWER WHEN PUSHING GAS PEDAL. STEERING WAS NOT COMPROMISED. WAS ABLE TO CROSS 3 LANES ON THE INTERSTATE TO THE SHOULDER WITH NO POWER AND THE CAR DECELERATING RAPIDLY, AGAIN WITH NO PRIOR WARNING OF ANY ISSUES. TURNED CAR OFF AND RESTARTED, WAS ABLE TO DRIVE APPROX. 25 FEET BEFORE THE ENGINE SHUT OFF UNEXPECTEDLY AGAIN LEADING TO A COMPLETE LOSS OF POWER. BREAKING AND STEERING WERE AFFECTED AFTER RESTARTING THE CAR.

NHTSA #: 11205298
mediumENGINE
Filed: Mar 2019

TOOK PRIUS IN FOR COIL REPLACEMENT AND WAS TOLD THE COOLING FAN WAS FAILING AND THERE WAS A LEAK FROM THE WATER PUMP. COOLANT LEVEL WAS NOT TO THE LOW POINT AT ANYTIME AND WAS CHECKED AND REFILLED IF NOT FULL, THE TEMP WARNING HAS NOT COME ON. I AM NOW BEING TOLD THAT A HEAD GASKET IS BLOWN AND THAT I NEED A NEW ENGINE. THE CAR IS NOT EVEN AT 200K AND HAS HAD ALL ROUTINE MAINTENCE AND RECALLS COMPLETED.

NHTSA #: 11184247
mediumENGINE
Filed: Mar 2019

EXCESSIVE OIL CONSUMPTION LED TO ENGINE FAILURE AND REPLACEMENT COST OF APPROXIMATELY $5000.00 ALSO EXCESSIVE OIL COST TO CONSTANTLY FILL OIL OVER THE YEARS. I PURCHASED THE VEHICLE NEW. AND GOT STUCK WITH IT AS I WAS GOING THROUGH DIVORCE AND NOT WORKING IT WAS UNFORTUNATELY CHEAPER TO PAY FOR A USED ENGINE REPLACEMENT THROUGH TOYOTA. I HAVE SAVED ALL RECEIPTS IN HOPES OF RECUPERATING MONEY IN THE FUTURE

NHTSA #: 11183633
mediumENGINE
Filed: Jan 2019

HAD TO REPLACE MY HEAD GASKET

NHTSA #: 11170680
mediumENGINE
Filed: Nov 2018

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT'S SPOUSE WAS ABLE TO PULL THE VEHICLE OVER SAFELY. THE CONTACT'S SPOUSE TURNED THE OFF AND RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE HOME. ALL THE WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO PENSKE TOYOTA OF COVINA (1800 E GARVEY AVE S, WEST COVINA, CA 91791, (626) 859-7400) TO BE REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 27,000.

NHTSA #: 11153965
mediumENGINE,HYBRID PROPULSION SYSTEM
FireFiled: Nov 2018

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT 35 MPH, THE VEHICLE SHOOK AND SMOKE EMITTED THROUGH THE VENTS OF THE VEHICLE COMING FROM THE ENGINE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM) AND WENT TO TOYOTA OF DOWNTOWN LA (LOCATED AT 1901 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 354-9999) WITHOUT THE VEHICLE AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 97,400.

NHTSA #: 11152617
mediumENGINE
Filed: Oct 2018

I HAVE A 2010 TOYOTA PRIUS, IT OVERHEATED AND THE RED LIGHT OR THE WARNING TEMPERATURE LIGHT NEVER TURNED ON, SO NOW I THE CAR HAS A CRACKED CYLINDER HEAD, THAT MEANS I HAVE TO REPLACE THE ENGINE.

NHTSA #: 11144258
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Oct 2018

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK PCS AND CHECK HYBRID SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OURISMAN TOYOTA CHANTILLY (4135 AUTO PARK CIR, CHANTILLY, VA 20151) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,735.

NHTSA #: 11139233
mediumENGINE
Filed: Sep 2018

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING VARIOUS SPEEDS FOR APPROXIMATELY 250 MILES, THE VEHICLE LOST TWO QUARTS OF OIL. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,785.

NHTSA #: 11124398
mediumENGINE
Filed: Jul 2018

EXCESS OIL CONSUMPTION, USED 2 QUARTS OF OIL BEFORE NEXT OIL CHANGE, TOYOTA'S DON'T CONSUME OIL THE WAY THIS CAR DOES , I'VE NEVER OWNED A CAR WITH THIS PROBLEM USING SO MUCH OIL. THE BURNT OIL IS GOING TO EVENTUALLY BUILD UP CAUSING MORE ISSUES IN THE COMBUSTION CHAMBERS AND SMOG DEVICES .

NHTSA #: 11111007
mediumENGINE
Filed: Jun 2018

MOTOR CONSUMES EXCESS OIL. MUST ADD SEVERAL QUARTS IN BETWEEN SCHEDULED OIL CHANGES. OCCASIONALLY WHEN FIRST STARTED, THE MOTOR WILL STALL OR SPUTTER.

NHTSA #: 11099538
mediumENGINE
Filed: Jun 2018

I WAS AWARE THE CHECK ENGINE LIGHT AND ALARM CAME ON WHEN I WOULD MAKE RIGHT OR LEFT HAND TURNS. TOOK MY VEHICLE IN FOR A CHECK. WAS TOLD THERE "WAS NO OIL ON THE DIPSTICK" SO HAD MY OIL CHANGED ON 2/21/2018 AND MY MILEAGE WAS 72704. THEY DID AN OIL CONSUMPTION TEST AT THIS TIME. WHEN I RETURNED AT 73696 MILES TO HAVE PHASE TWO OF THE TEST CHECKED, THE OIL WAS AT "FULL LEVEL". NOW AT 77,250 MILES AND AM HAVING TO ADD OIL AGAIN. STOPPED AT TOYOTA SERVICE ON 6/01/2018 FOR THEM TO CHECK THE WARNING LIGHT. VEHICLE WAS LOW ON OIL AGAIN. THEY TOPPED OFF THE OIL AT NO CHARGE. THANK YOU! WHEN ASKED WHAT ELSE COULD BE DONE ABOUT THIS PROBLEM, I WAS TOLD I COULD REPLACE THE ENGINE. NOT GOING TO HAPPEN WITH MY 2010 PRIUS. NOT DUE FOR AN OIL CHANGE FOR QUITE SOME TIME. GUESS I WILL CHECK AND ADD OIL AS NEEDED IN THE INTERIM.

NHTSA #: 11099331
mediumENGINE
Filed: May 2018

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF WEST PLAINS (1902 PORTER WAGONER BLVD, WEST PLAINS, MO 65775) FOR A SCHEDULED OIL CHANGE BEFORE A ROAD TRIP. UPON RETURNING FROM THE ROAD TRIP, IT WAS DISCOVERED THAT THERE WAS NO OIL IN THE VEHICLE AND THE NUMBER TWO HEAD CYLINDER WAS BURNED OUT. THE VEHICLE WAS TOWED TO THE SAME DEALER AND REPAIRED AT THE VEHICLE OWNER'S EXPENSE. AFTER THE REPAIR, THE ECU POWER MANAGEMENT BOARD MALFUNCTIONED AND THE DEALER REFUSED TO REIMBURSE THE CONTACT FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WOULD BE NO REIMBURSEMENT FOR THE REPAIRS BECAUSE THE RECALL HAD EXPIRED. THE VIN TOOL FOUND NO RECALLS FOR THE VEHICLE. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 111,226.

NHTSA #: 11098646
mediumENGINE
Filed: Apr 2018

CAR LOOSING OIL I ADD EVERY 500 MILES ONE LITER OF OIL

NHTSA #: 11089795
mediumENGINE
Filed: Apr 2018

THE CAR IS CONSUMING OIL AT UNREASONABLE RATES.

NHTSA #: 11082441
mediumENGINE
Filed: Mar 2018

MY 2010 PRIUS HAS RELATIVELY LOW MILEAGE - APPROXIMATELY 44,000 MILES. IT HAS BEEN ROUTINELY MAINTAINED AT THE DEALERSHIP WHERE IT WAS PURCHASED NEW. I JUST REPLACED THE TIRES A COUPLE OF MONTHS AGO, AND THE ONLY ISSUES HAVE BEEN THE TAKATA AIRBAG RECALL & THE NEED TO REPLACE AIR FILTERS MORE FREQUENTLY THAN MAY BE NORMAL BECAUSE I DO NOT HAVE A GARAGE SO IT IS PARKED OUTSIDE IN A DRIVEWAY WHERE EXPOSURE TO POLLEN & DEBRIS FROM TREES IS EXCESSIVE. AFTER A SIGNIFICANT WIND & RAIN STORM WEDNESDAY NIGHT, THE ENGINE RATTLED & MADE UNUSUAL NOISES FOR SEVERAL SECONDS WHEN I STARTED THE CAR. THEN, THE "CHECK ENGINE" LIGHT CAME ON. I CHECKED THE MANUAL, WHICH SAID NOT TO DRIVE & TO CALL A DEALERSHIP IMMEDIATELY, WHICH I DID. I WAS TOLD IT WAS NOT SAFE TO DRIVE & IT SHOULD BE TOWED TO THE DEALERSHIP. I WAITED UNTIL THE FOLLOWING MORNING & STARTED IT AGAIN TO VERIFY THE CHECK ENGINE LIGHT BEFORE HAVING IT TOWED. AFTER I WAS AT THE DEALERSHIP FOR 3 HOURS, THE SERVICE GUY TOLD ME THAT WHEN HE STARTED IT, THE CAR RUN FINE, THE CHECK ENGINE LIGHT WAS OFF, & THEY WERE NOT SURE WHAT CAUSED THE PROBLEM, BUT THEIR DIAGNOSTIC EVALUATION SHOWED A PROBLEM WITH AN OIL LEAK IN THE HEAD GASKET. I WAS QUOTED A COST OF APPROX. $1500 TO OPEN IT UP, FIX THE LEAK, & CHECK FOR ANY OTHER PROBLEMS. I GAVE THE GO-AHEAD, BUT AM WONDERING IF THIS IS SYMPTOMATIC OF A GREATER PROBLEM THAT WILL BE REPEATED. I AM WAITING TO HEAR BACK FROM THE DEALERSHIP AFTER THE REPAIR TODAY. MY GOAL IS TO DRIVE THE VEHICLE UNTIL IT HAS 100,000 MILES OR SO & THEN TRADE IN FOR THE NEWER MODEL. DID I MAKE THE RIGHT DECISION? DO I HAVE A LEMON? IS THIS A COMMON PROBLEM WITH THE 2010 MODEL? IS IT REPARABLE, OR COULD THE ENGINE NOW BE WARPED AND IRREPARABLE?

NHTSA #: 11076071
mediumENGINE
Filed: Mar 2018

I JUST TESTED ALL YEARS FROM 2010 TO 2011 PRIUS, THOSE PRIUS BURNS A LOT OF OIL AT EVERY 2,000 MILES. I DID FILL IT (AT 4.4 QUARTS OF OIL) CORRECTLY IT BUT PRIUS ATE OVER 3 QUARTS IN 2000 MILES. LIKE MANY OF PEOPLE HAVE BEEN REPORTS THIS ON PRIUSCHAT.COM AND ETC ONLINE FORUMS. I HATE TO SPEND MY MONEY TO BUY MOTOR OILS! WHY THIS PRIUS EXCESSIVE OIL CONSUMPTION? "WHAT DID THIS HAPPEN?" I JUST PURCHASED 2010 PRIUS ON OCT. 2016. AND I TESTED IT. IT STILL OIL CONSUMPTION. TOYOTA DEALER CAN'T DO ANYTHING FOR MOTOR OIL. SINCE IT HAPPENED, I STILL CHECK OIL LEVEL AT EVERY 2,000 MILES AND PUT IT SOME MOTOR OIL IN IT UNTIL IT REACH TO 5,000 MILES FOR SYNTHETIC OIL CHANGE.

NHTSA #: 11075866
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Feb 2018

AT ABOUT 125K MILES, MY PRIUS NEARLY RAN OUT OF OIL BETWEEN SERVICES, AND I RELIGIOUSLY SERVICE MY VEHICLE. I BURNED 1 TO 2 QUARTS BETWEEN SERVICES SINCE. AT 272,408 MILES, I JUST PAID $5751.59 FOR A COMPLETE ENGINE REBUILD... REST OF CAR IS IN GREAT SHAPE. OIL CONSUMPTION PROBLEMS WERE KNOWN BY THE DEALERSHIPS, BUT I WAS GIVEN NO RECOURSE EXCEPT DEALING WITH IT. LATEST ISSUE..CHECK ENGINE LIGHT ON, MISFIRE ON CYLINDERS 1 AND 4 (PROGRESSING TO ALL), HORRIFIC KNOCKING NOISE WITH SOUND OF RUSHING WATER UPON START-UP. EVENTUALLY, (ONCE THE CYLINDERS FIRED SIGNIFICANTLY) THE ENGINE COULD RUN SATISFACTORILY FOR THE REMAINDER OF THE DRIVE... UNTIL THE NEXT START. EARLY ON I READ THAT TOYOTA KNEW OF THE UNDER-ENGINEERED MOTOR OF THE 2010S, BUT I HAVE NOT RECEIVED ANYTHING ANNOUNCING A RECALL OR CARE TO FIX THEIR ENGINEERING ISSUE. I HAVE MY SERVICE RECORDS TO VALIDATE THE CARE I'VE GIVEN TO MY CAR. THE DATE OF THE ENGINE REBUILD IS WHAT I WILL PROVIDE AS TO WHEN THIS HAPPENED, BUT THE OIL CONSUMPTION BEGAN YEARS AGO.

NHTSA #: 11072119
mediumENGINE
Filed: Jan 2018

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL POUNDING NOISE AND THE CHECK ENGINE INDICATOR ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE WAS LINKED TO ODOMETER FRAUD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TOYOTA OF HOLLYWOOD, 6000 HOLLYWOOD BLVD, HOLLYWOOD, CA 90026), BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO TOYOTA OF DOWNTOWN LA (1901 S FIGUEROA ST, LOS ANGELES, CA 90007) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS MISFIRING AND AN ENGINE COMPRESSION TEST WAS NEEDED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,984.

NHTSA #: 11065741
mediumENGINE
Filed: Jan 2018

AT ABOUT 100,000 MILES ENGINE BEGAN USING EXCESSIVE AMOUNTS OF OIL, EXCEEDING 1 QUART PER 1000 MILES. TOYOTA KNOWS THIS IS A PROBLEM, AND EVEN HAS A TSB ON IT: TSB 0168-16, YET REFUSES TO TAKE RESPONSIBILITY.

NHTSA #: 11064736
mediumENGINE
Filed: Jan 2018

ENGINE LOOSING OIL AND I HAVE TO ADD OIL EVERY 5 DAYS

NHTSA #: 11064281
mediumENGINE
Filed: Jan 2018

THIS CAR USES ALOT OF OIL IN GENERAL USE. I PUT IN 4 QUARTS ABOUT EVERY 2 MONTHS

NHTSA #: 11063893
mediumENGINE
Filed: Dec 2017

ENGINE BURNING EXCESSIVE AMOUNT OF OIL. CAR HAS BEEN REGULARLY SERVICED. LAST NIGHT, I NOTICED THAT THE OIL RESERVOIR LEVEL WAS SO LOW, THE DIP STICK DID NOT EVEN REGISTER IT. I HAD TO ADD 2.5 QUARTS OF OIL BEFORE IT STARTED READING THE OIL LEVEL AGAIN.

NHTSA #: 11055705
mediumENGINE
Filed: Dec 2017

VEHICLE SHAKES FOR ABOUT 30 TO 45 SECONDS AND PRODUCE A FOUL SMELL INSIDE THE CABIN IT HAPPENS OFF AND ON AND DEALER REFUSE TO FIX THE PROBLEM.

NHTSA #: 11055572
mediumENGINE
Filed: Nov 2017

OIL CONSUMPTION TERRIBLE. NEED TO ADD 1 QT OF OIL EVERY 1,100 MILES. ENGINE IS BURNING A TON OF OIL.

NHTSA #: 11045033
mediumENGINE
Filed: Oct 2017

EXCESSIVE OIL CONSUMPTION

NHTSA #: 11040953
mediumENGINE
Filed: Aug 2017

MY 2010 PRIUS WITH 167,000 HAS BEGUN BURNING ENGINE OIL AT A RATE OF ABOUT 1 QUART PER THOUSAND MILES. 9 WEEKS AFTER MY LAST OIL CHANGE AND THE ENGINE WAS DOWN 3 QUARTS OF OIL. MPG HAS GONE DOWN SLIGHTLY DURING THIS TIME AND NO CHECK ENGINE LIGHT OR LOW OIL PRESSURE WARNING LIGHTS CAME ON.

NHTSA #: 11020182
mediumENGINE
Filed: Jul 2017

THE ENGINE IS NOW BURNING OIL AND MUST BE REPLACED. TOYOTA IS QUOTING ME OVER 3,000 IN PARTS.

NHTSA #: 11005489
mediumENGINE
Filed: Jul 2017

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL EXCESSIVELY AND THE SERVICE VEHICLE WARNING INDICATOR WAS ILLUMINATED. THERE WAS ALSO AN ABNORMAL RATTLING NOISE WHEN IDLING. THE VEHICLE WAS TAKEN TO LABADIE TOYOTA (LOCATED AT 909 N EUCLID AVE BAY CITY, MI 48706) WHERE IT WAS DIAGNOSED THAT THE PISTON RINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 1707100976, BUT DID NOT OFFER ASSISTANCE. THE FAILURE MILEAGE WAS 296,000.

NHTSA #: 11004077
mediumENGINE
Filed: Apr 2017

CAR PURCHASED NEW AND SERVICED AT TOYOTA DEALERSHIP EVERY 10,000 MILES USING 0-20W SYNTHETIC OIL. AT AROUND 106,000 MILES I NOTICED THE DISPLAY FLASHING SOMETHING BUT COULD NOT, AT THAT TIME, READ WHAT THE WARNING WAS. IT SEEMED TO HAPPEN GOING AROUND CURVES, TURNING ETC. FINALLY, AT MAYBE 107,000 MILES, THE WARNING STAYED ON LONG ENOUGH TO SEE THE LOW OIL WARNING. TOOK THE CAR IN AT 108,000 (NO OIL ON DIPSTICK AT THAT POINT) AND THE SERVICE DEPARTMENT CHECKED FOR LEAKS AND FOUND NONE. I WAS LIGHTLY ADMONISHED BY SERVICE FOR DRIVING WITHOUT OIL. FAIR ENOUGH, I THOUGHT AT THE TIME. I WAS SLIGHTLY CHAGRINED AS I HAVE ALWAYS RELIGIOUSLY HAD MY OIL CHANGED (OR CHANGED IT MYSELF) ON ALL MY CARS AT THE RECOMMENDED INTERVALS WITH NO SIGNS OF A PROBLEM. THE TOYOTA SERVICE DEPARTMENT RECOMMENDED THAT I MONITOR OIL USAGE. I DID, AND TO MY SURPRISE 2,500 HUNDRED MILES LATER, I HAD TO ADD A FULL QUART. THEN 1950 MILES LATER, ANOTHER QUART. YESTERDAY, ANOTHER QUART AT 1048 MILES. VERY DISAPPOINTED AS THE CAR HAS BEEN WITHOUT PROBLEMS UNTIL NOW. HAVE NOT DISCUSSED THIS WITH THE DEALERSHIP, BUT AM NOT ENCOURAGED BY THE TENOR OF COMMENTS POSTED HERE REGARDING TOYOTA STEPPING UP AND ACCEPTING RESPONSIBILITY. I SEE NO NEED, AT THIS POINT, TO PAY TO HAVE AN OIL CONSUMPTION TEST DONE BY THE DEALERSHIP AS THE CAR IS OBVIOUSLY USING AN EXCESSIVE AMOUNT OF OIL.

NHTSA #: 10971414
mediumENGINE
Filed: Apr 2017

IN 2016 ABOUT THE 130,000+ MILE MARK ON MY VEHICLE, I STARTED COMPLAINING ABOUT MY CAR CONSUMING OIL. THE DEALER FINDLAY TOYOTA ASSURED ME THAT IT HAD TO DO WITH THE HEAT AND WAS NORMAL. I WAS LEAD TO BELIEVE THE PAPER I SIGNED AFTER THE WORK WAS COMPLETE HAS TO DO WITH THE MAINTENANCE BEING DONE, NO ONE MENTIONED IT MEANT ALL MY CONCERNS WERE ACKNOWLEDGED. THE DAYS CONTINUED AND EVEN IN DURING COLDER MONTHS OF THE YEAR OF 2016, I AGAIN NOTIFIED THE DEALERSHIP OF MY CAR EATING OIL AND IT WAS NOWHERE TO BE FOUND. AGAIN I COMPLAINED AND IT WAS NOT ANNOTATED OR WRITTEN ANYWHERE IN THEIR FILES. IT WAS NOT UNTIL 26,000 MILES PLUS MORE THAT THEY FINALLY ACKNOWLEDGED MY ISSUE AND TOOK THEIR TIME TO SEARCH FOR THE CAUSE. IN THE MONTH OF MARCH 2017, ONE INDIVIDUAL FROM TOYOTA ACTUALLY TOOK HIS TIME AND DID A FULL CHECK, INSTEAD OF THE USUAL ITS HOT HERE AND THAT EATS YOUR OIL EXCUSE, HE GIVE ME AN ANSWER WHICH LEAD TO ME HAVING CONCERNS ABOUT TOYOTA DEALERSHIPS, HE SAID THE PISTONS HAD A LEAK AND IT WAS BURNING UP MY OIL. I CALLED TOYOTA AND FOUND OUT MY CAR HAD A RECALL FOR THIS ISSUE BUT HERE IS THE CATCH, MY CAR WOULD HAVE TO BE UNDER 150,000 MILES, WHICH IT WAS UNDER WHEN I STARTED TO FIRST COMPLAIN. NOW THAT I AM OVER THAT MILEAGE AND WAS NEVER NOTIFIED, GREAT DEALERSHIPS TELL YOU WHEN YOU TAKE YOUR CAR FOR ANY MAINTENANCE ABOUT RECALLS, THEY SAY IT SUP TO ME TO FIX THIS ISSUE THEY KNEW THESE CARS HAVE. SINCE THEY NEVER WROTE DOWN ANY OF MY COMPLAINS, THERE IS NO PROOF OF ME COMPLAINING. THIS CAR BURNS OIL MOVING OR SITTING AS LONG AS THE PISTONS ARE MOVING. WHERE HAS THE HONESTY AND PROFESSIONALISM OF FINDLAY TOYOTA. WHAT IS MY NEXT STEP I ASK THE READER?

NHTSA #: 10971428
mediumENGINE
Filed: Mar 2017

2010 TOYOTA PRIUS FAILED AN OIL ENGINE CONSUMPTION TEST AT 98,000 MILES. IT BURNED 3 QUARTS IN 1,100 MILES. TOYOTA HAS SERVICE BULLETIN ISSUED IN NOVEMBER 2016 TO COVER THIS CAR BUT INHERENTLY, IT ISN'T COVERED. I HAVE SERVICE RECORDS THAT THIS WAS HAPPENING IN JUNE 2015 AT 82000 MILES, BEFORE I BOUGHT THE CAR IN SEPT 2016. TOYOTA WILL ONLY COVER HALF OF $3000 COST OF REPAIR. ISSUE APPEARS TO BE WIDESPREAD, ACROSS MANY MODELS FROM WHAT I'VE READ ONLINE AND EXPERIENCED IN THE DEALERSHIP. TOYOTA'S FAILURE TO ADDRESS THIS SITUATION WHEN IT HAS BEEN HAPPENING FOR YEARS IS HIGHLY ALARMING, CONSIDERING IT AFFECTS A MAJOR PART OF THE ENGINE.

NHTSA #: 10968825
mediumENGINE
Filed: Feb 2017

ON PICKING UP MY PRIUS AFTER ROUTINE MAINTENANCE, I WAS TOLD THAT IT WAS 3 QUARTS LOW IN ENGINE OIL. I WAS STUNNED AS I HAD HAD NO WARNING OF LOW OIL PRESSURE OR LOSS OF PERFORMANCE. THE DEALER IS CONDUCTING AN "OIL CONSUMPTION TEST" TO MEASURE HOW MUCH OIL WILL BE CONSUMED IN 1200 MILES. THE ESTIMATED REPAIR COST WAS $2000, BUT MY HUSBAND WHO IS VERY KNOWLEDGEABLE ABOUT ENGINES DOESN'T BELIEVE THE SUGGESTED REPAIR WILL FIX THE PROBLEM. I HAVE ONLY RECENTLY BECOME AWARE THAT THIS IS A PREVALENT PROBLEM WITH LATE MODEL TOYOTAS, NOT JUST PRIUS. THE CUSTOMER SERVICE AGENT AND THE SERVICE TECH WE SPOKE WITH WERE CAGEY WHEN ASKED HOW FREQUENTLY THEY HAVE SEEN THIS PROBLEM. I BELIEVE TOYOTA IS VERY AWARE OF THE ISSUE, BUT ARE WILLFULLY NOT ADDRESSING A REMEDY.

NHTSA #: 10949119
mediumENGINE
Filed: Jan 2017

EXCESSIVE USE OF OIL BEGAN AT 80,000 MILES. DEALERSHIP SAID THAT IT WAS NORMAL FOR MY MODEL AND IF I KEPT AN EYE ON IT AND KEPT OIL IN IT EVERYTHING WOULD BE OK. I DO NOT GET A WARNING LIGHT. ONE TIME I HAD TO PUT OVER 3 QUARTS INTO IT--NO WARNING. I NOW CHECK IT EVERY 800 MILES AND MUST PUT A QUART OF OIL IN ABOUT EVERY 1000 MILES.

NHTSA #: 10943974
mediumENGINE
Filed: Jan 2017

EXCESSIVE OIL CONSUMPTION AFTER HAVING MY OIL CHANGED AT THE DEALERSHIP AT 100K MILES, I LEFT ON A CROSS-COUNTRY TRIP. DURING THE TRIP, THE LOW OIL PRESSURE SIGNAL FLASHED ON MY DASHBOARD. UPON PULLING OVER AND CHECKING THE OIL, I FOUND THERE WAS NO OIL IN THE ENGINE AT ALL. I ADDED 4 QUARTS CHECKING THE LEVEL IN INCREMENTS WITH THE DIPSTICK, AND CONTINUED. I HAD TO ADD AN ADDITIONAL QUART OF OIL TO THE ENGINE OVER THE FOLLOWING WEEK, UNTIL RETURNING HOME. UPON RETURNING, THE DEALERSHIP REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THE ISSUE AND INFORMED ME THAT I NEEDED NEW PISTONS AND RINGS. THEY DID NOT INFORM ME THAT THIS IS A RECURRING ISSUE WITH MY GENERATION OF PRIUS AND WERE QUITE FIRM THAT IT WAS NOT THEIR PROBLEM. THERE IS NOT REASON THAT A TOYOTA WITH 100,000 MILE ON IT SHOULD RANDOMLY START BURNING EXCESSIVE AMOUNTS OF OIL WITHIN A FEW THOUSAND MILES OF AN OIL AND FILTER CHANGE. ALL OF THE MAINTENANCE IS PERFORMED AT THE DEALERSHIP AT THE SPECIFIED INTERVALS, AND I WOULD EXPECT THAT TOYOTA WOULD STAND BEHIND A TOYOTA THAT IS MAINTAINED PER TOYOTA SPECIFICATIONS. *TR

NHTSA #: 10939808
mediumENGINE
Filed: Dec 2016

AT 92,000 MILES MY VEHICLE STARTED TO BURN OIL EXCESSIVELY, I MADE MULTIPLE TRIPS TO THE DEALERSHIP, THEY DID MULTIPLE TESST AND CONTINUED TO MAINTAIN(PER TOYOTA CORPORATE) THAT I WAS WITHIN TOYOTA GUIDELINES. THIS CAUSES ME TO FILL OIL EVERY 400-600 MILES TO BE SAFE AND I HAVE FOUND IT COMPLETELY DEVOID OF OIL MANY TIMES.I UNDERSTAND FROM THE DEALERSHIP THAT SOME OF THE PRIUS MODELS HAVE ALSO HAD THIS ISSUE AND HAVE BEEN SHOWING UP AT THE DEALERSHIP BUT THE COMPANY HAS REFUSED TO CORRECT THE PROBLEM. THIS HAS ME CONCERNED - THERE NEEDS TO BE SOMETHING DONE ABOUT THIS EXCESSIVE OIL CONSUMPTION AS MY ENGINE COULD COMPLETELY CEASE AT ANY TIME CAUSING A MASSIVE SAFETY HAZARD. I HAVE ALL THE RECORDS AND FORMAL COMPLAINT TO TOYOTA ON FILE. I HAVE TRIED TO WORK WITH THEM IN GOOD FAITH UNTIL NOW.

NHTSA #: 10934466
mediumENGINE
Filed: Dec 2016

MY TOYOTA PRIUS HAS NOT BEEN IDENTIFIED AS ONE OF THE MODELS IN THIS CLASS ACTION LAW SUIT, BUT APPROXIMATELY FOUR MONTHS AGO, AT 110,000 MILES, MY VEHICLE STARTED TO BURN OIL EXCESSIVELY, CAUSING ME TO HAVE TO FILL IT EVERY 1,200 MILES. I TAKE IT IN FOR MAINTENANCE TO THE SAME PERSON AT THE SAME DEALERSHIP SINCE I HAVE OWNED THE CAR NEW. I WAS NOTIFIED OF THIS PROBLEM WITH THE PISTON RINGS WITH THE OTHER TOYOTA MODELS AND THAT SOME OF THE PRIUS MODELS HAVE ALSO HAD THIS ISSUE. THIS HAS ME VERY CONCERNED THAT OTHER OWNERS HAVE BEEN LEFT OUT OF THIS SUIT. CONSIDERING THERE ARE MILLIONS OF PRIUS OWNERS THAT HAVE STOOD BEHIND TOYOTA AND THE PRIUS AS THE TOP HYBRID ON THE MARKET,THERE NEEDS TO BE SOMETHING DONE ABOUT THIS. TOYOTA OIL CONSUMPTION DEFECT CLASS ACTION LAWSUIT IS APRIL LAX, ET AL. V. TOYOTA MOTOR CORPORATION, ET AL., CASE NO. 14-CV-01490, IN THE U.S. DISTRICT COURT FOR THE NORTHERN DISTRICT OF CALIFORNIA.

NHTSA #: 10929724
mediumENGINE
Filed: Nov 2016

EXCESSIVE OIL CONSUMPTION. THIS PROBLEM IS IDENTICAL TO THE HUNDREDS I HAVE READ ON THE EXACT SAME VEHICLE. IT IS ALREADY WELL DOCUMENTED BY OWNERS.

NHTSA #: 10924521
mediumENGINE
Filed: Oct 2016

EXCESSIVE OIL CONSUMPTION. THE CAR IS CONSUMING 1 QUART OF OIL EVERY 1,200 MILES AND HAS FAILED AN OIL CONSUMPTION TEST PERFORMED BY THE DEALER.

NHTSA #: 10915580
mediumENGINE
Filed: Aug 2016

TOYOTA REFUSES TO PROVIDE ANY DOCUMENTATION OR TSB EXPLAINING WHY 2010- 4 CYL. (2ZRFXE) SC20HR11 90919-01253 WAS SUPERSEDED BY SC16HR11 90919-01275 SPARK PLUG

NHTSA #: 10898296
mediumENGINE
Filed: Aug 2016

OIL WARNING SYSTEM CAME ON 4-20-16. OIL CHANGE NOT DUE FOR ANOTHER 1000 MILES. GARAGE CHANGED OIL AT 95188 MILES. LESS THAN 4 MONTHS LATER ON AUG. 9,2016, OIL WARNING SYSTEM CAME ON. I WATCHED AS 3 QUARTS OF OIL WERE ADDED AT MILEAGE 99712, 4524 MILES LATER. PRIUS IS USING 1 QUART OF OIL FOR EVERY 1500 MILES.

NHTSA #: 10896164
mediumENGINE
Filed: Aug 2016

OVER THE PAST THREE WEEKS I HAVE NOTICED THE CHECK MAJOR SYSTEM LIGHT FLICKERING WHEN TURNING TO THE LEFT OR RIGHT OR COMING TO A SUDDEN STOP. I TOOK MY CAR IN FOR THE 80,000 MILE CHECK AND TOLD THE SERVICE TECHNICIAN WHAT I HAD SEEN. HE TOLD ME HE COULD TELL ME WHAT THE ISSUE WAS WITHOUT LOOKING AT THE CAR. HE SAID THE CAR WAS BURNING EXCESSIVE OIL, THE ISSUE HAS BEEN REPORTED TO TOYOTA AND HE WOULD FILE A CASE WITH THEM FOR ME. HE ALSO TOLD ME THE COST WAS ABOUT $3000 TO FIX THE PROBLEM, THAT I MAY OR MAY NOT HEAR BACK FROM TOYOTA ABOUT THIS. WHEN THEY FINISHED SERVICING MY CAR THE TECHNICIAN TOLD ME THEY HAD ADDED EXTRA OIL TO TOP IT OFF. THIS IS THE FIRST TOYOTA I HAVE OWNED. I BOUGHT IT NEW AND HAVE NEVER HAD AN ISSUE WITH IT. I HAVE TAKEN IT IN FOR EVERY MAINTENANCE CHECK. I WAS DISAPPOINTED THAT TOYOTA KNOWS ABOUT THIS ISSUE AND HAS DONE NOTHING TO NOTIFY OWNERS OF THE ISSUE.

NHTSA #: 10895572
mediumENGINE
Filed: Aug 2016

EXCESS OIL CONSUMPTION AT 93,000 MILES. THE TOYOTA DEALER HAS TOLD ME THAT IT WILL COST $13,000 TO REPLACE THE ENGINE AND THAT IS MY ONLY OPTION.

NHTSA #: 10893772
mediumENGINE
Filed: Jul 2016

USED 2 QTS OF OIL FOR EVERY 1500 MILES. THERE ARE NO LEAKING OF OIL FOUND UNDER ENGINE

NHTSA #: 10883727
mediumENGINE
Filed: Jun 2016

I HAVE HAD OUR PRUIS FOR A WHILE NOW AND I LOVED THE CAR. NOW THE CAR IS A NIGHTMARE AND A DANGER. THE ENGINE IS BURNING OIL AT AN ALARMING RATE AND COULDN'T FIGURE OUT WHY. WE ARE HAVING TO PUT OIL IN IT EVERY COUPLE OF DAYS . IT DID STALL ONCE, SO I CHECKED EVERYTHING I COULD AND THEN NOTICED THERE WAS HARDLY ANY OIL ON DIP STICK AFTER CHANGE OIL A COUPLE OF DAYS BEFORE. THE DEALERSHIP DOESN'T TELL YOU ANYTHING ABOUT THE HAZARDOUS OR RECALLS FOR THE CAR. THEY JUST TELL YOU TO GET ANOTHER OIL CHANGE. ITS RECOMMENDED EVERY 3,000-5,000 MILES BUT EVERY 1,000 MILES IS RIDICULOUS PLUS EXTREMELY EXPENSIVE IF YOU ADD IT UP. WE CANT AFFORD TO HAVE THE ENGINE REBUILT EITHER. TOYOTA NEEDS TO DO SOMETHING ABOUT THIS PROBLEM. I CANT BELIEVE THEY KNOW OF THE PROBLEM AND DON'T CARE ABOUT THEIR CUSTOMERS' SAFETY. I ALSO READ SOME OTHER COMPLAINTS AND ISSUES WITH THE OIL BURNING OFF CAUSING HARMFUL GASES. MY WIFE WAS BACK AND FORTH TO THE DOCTOR FOR THROAT ISSUES. I BELIEVE IT WAS THE CAR ALL LONG, HUNDREDS IN DOCTOR BILLS FOR THEIR LACK OF HUMANITY. SO HERE WE GO AGAIN, ANOTHER VISIT TO THE DEALERSHIP. I WANT THIS PROBLEM FIXED BY TOYOTA. WE MIGHT HAVE TO TAKE LEGAL ACTION.

NHTSA #: 10876399
mediumENGINE
Filed: May 2016

2010 TOYOTA PRIUS SUDDENLY LOST POWER WHILE DRIVING AT SPEED. MY WIFE WAS ABLE TO PULL OVER, AND AFTER A FEW MINUTES THE CAR AGAIN APPEARED TO BE OPERATING NORMALLY. THIS HAS NOW HAPPENED TWICE WHILE DRIVING ON AN INTERSTATE. AFTER THE FIRST OCCURRENCE THE TOYOTA DEALERSHIP SAID THEY COULD FIND NO COMPUTER CODES THAT INDICATED ANY PROBLEM. NOW IT'S SIX MONTHS LATER, AND THE SAME THING HAPPENED AGAIN.

NHTSA #: 10864875
mediumENGINE
Filed: May 2016

THE ENGINE IS BURNING OIL AT AN ALARMING RATE: OVER A QUART IN LESS THAN 1200 MILES. THE PROBLEM BEGAN BEFORE THE ODOMETER TURNED 100,000 MILES.

NHTSA #: 10862576
mediumENGINE
Filed: Mar 2016

CAR IS BURNING EXCESSIVE AMOUNTS OF OIL. DEALER TOLD ME (OVER PHONE) THAT TRIANGLE WAS FROM TAKING CORNERS TOO FAST (DEALER HAS SINCE SAID THIS WAS INACCURATE INFO). OIL CHANGE FOR LIFE (EVERY 10K MILES) AT DEALER AND NO ONE HAS EVER NOTIFIED ME THAT CAR IS USING OIL. 6,000 MILES AFTER LAST OIL CHANGE, OVER 3 1/2 QUARTS OF OIL USED. I NEARLY LOCKED UP THE ENGINE. CAR IS NOT LEAKING OIL. CAR SOMETIMES SMELLS OF OIL AFTER STARTING. TOYOTA HAS EXTENDED WARRANTY FOR CERTAIN MODELS FOR THIS SAME PROBLEM, BUT NOT FOR PRIUS. MY CAR HAS 117,000 MILES AND THIS PROBLEM HAS BEEN GOING ON FOR AT LEAST THE LAST 25,000 MILES (BASED UPON ORANGE WARNING TRIANGLE). ACCORDING TO DEALER, PROBLEM IS WITH RINGS (WHICH IS THE RECALL FOR OTHER TOYOTA CARS). ALSO, ACCORDING TO DEALER, THIS IS A REAL PROBLEM FOR OTHER PRIUS OWNERS WITH 100,000+ MILES. I CONSIDER THIS VERY DANGEROUS TO SAFE OPERATION OF VEHICLE AND FUMES FROM BURNT OIL.

NHTSA #: 10839926
mediumENGINE
Filed: Dec 2015

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE CHECK ENGINE AND GENERAL WARNING LIGHTS ILLUMINATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 12V536000 (ENGINE AND ENGINE COOLING, HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

NHTSA #: 10810135
mediumENGINE
Filed: Dec 2015

MY PRIUS IS BURNING AN EXCESSIVE AMOUNT OF OIL. MORE THAN A QUART EVERY 1000 MILES.

NHTSA #: 10808120
mediumENGINE
Filed: Nov 2015

MY CAR IS CONSUMING ABOUT 1 QUART OF OIL EVERY THOUSAND MILES, SOMETIMES EVEN MORE. I HAVE ALWAYS GOT THE OIL REPLACED IN A VERY TIMELY MANNER AND WITH ONLY AROUND 118,000 MILES ON IT, THIS IS VERY TROUBLING. MY DEALERSHIP IS AWARE OF THIS PROBLEM AND THEY HAVE CHARGED ME UPWARDS OF $4,000 TO REPLACE THE HEAD GASKET AND THE OIL PAN GASKET SAYING IT WOULD SOLVE THE PROBLEM, WHICH IT DIDN'T. THEY DID THE OIL COMPRESSION CHECK WITH NO SIGN OF WHERE THE OIL WAS GOING AS THERE WERE NO ADDITIONAL LEAKS ACCORDING TO THEM. THEY REFUSE TO THINK THIS IS A PROBLEM, WHICH I THINK IS A BLATANT LIE. THEY KNOW THAT THIS SHOULDN'T BE THE CASE AND WANT ME TO GET THE ENGINE REBUILT FOR AN ADDITIONAL $4,500, WHICH IS RIDICULOUS FOR A CAR WITH SUCH LOW MILEAGE. I WANT TOYOTA TO FIX THIS PROBLEM NOW. I AM VERY CONCERNED ABOUT MY SAFETY AS I HAVE TO CONSTANTLY KEEP ADDING OIL, WHICH IS WRONG!

NHTSA #: 10790578
mediumENGINE
Filed: Oct 2015

2010 TOYOTA PRIUS, 84,000 MILES: EXPERIENCED LOSS OF OIL, TOOK TO DEALER WHO TOPPED OFF AND ASKED ME TO RETURN. RETURNED AT 85,790 MILES AFTER FURTHER LOSS OF OIL (DOWN TWO QUARTS). THE TOYOTA MECHANIC HAD TO CALL TOYOTA, WHO STATED THEY KNEW OF THE PROBLEM. THE PCV STICKS OPEN, RESULTING IN OIL BEING SPRAYED WHERE IT DOESN'T BELONG. REPAIR, WHICH INCLUDES REPLACEMENT OF SEVERAL PARTS, ESTIMATED AT $629.00. THE TOYOTA SERVICE TECH WAS NOT CONFIDENT THE REPAIR WOULD NOT BE NEEDED AGAIN, AND BLAMED USE OF ETHANOL IN GASOLINE AS THE CULPRIT. HOWEVER, ETHANOL HAS BEEN IN USE SINCE WELL BEFORE THIS MODEL WAS RELEASED ON THE MARKET. TOYOTA KNOWS IT HAS A PROBLEM, BUT HAS NOT ISSUED A RECALL.

NHTSA #: 10786482
mediumENGINE
Filed: Oct 2015

RESOLUTION TO EXCESSIVE OIL USE: SWITCH FROM FACTORY RECOMMENDED 0W-20 FULL SYNTHETIC TO MOBILE 1 HIGH MILEAGE 5W-30 FULL SYNTHETIC.

NHTSA #: 10783875
mediumENGINE
Filed: Jul 2015

EXCESSIVE OIL CONSUMPTION, 2-3 QT PER 5000 MILES.

NHTSA #: 10743397
mediumENGINE
Filed: Jun 2015

WAITING FOR REPLY FROM TOYOTA: INCREASED OIL CONSUMPTION PAST 100K MILES NORMAL FOR A 2010 TOYOTA PRIUS AT 1 QUART PER 2000 MILES? OIL SOOT WIPED FROM EXHAUST PIPE. YELLOW LOW OIL WARNING LIGHT AND BEEP SOUNDS WHEN MAKING HARD TURNS. ON JUNE 1, 2015 AT 101131 MILES, OIL LEVEL WAS DOWN 2 QUARTS AND REQUESTED AN OIL CHANGE AND FILTER FROM DEALER. ABOUT 2000 MILES LATER ON JUNE 26, 2015 AT 103300 MILES, 1 QUART OF 5-30 SAE MOBILE 1 FULL SYNTHETIC OIL FOR HIGH MILEAGE CARS WAS ADDED TO TOP OFF.

NHTSA #: 10730730
mediumENGINE
Filed: Jun 2015

VEHICLE SUDDENLY HAS EXCESSIVE OIL CONSUMPTION AT AROUND 110000. SERVICED AT DEALER SINCE NEW, NO LEAKS. NEED TO ADD OIL EVERY 1K MILES. WHEN SERVICE LIGHT CAME ON, DIPSTICK WAS DRY.

NHTSA #: 10725073
mediumENGINE
Filed: May 2015

SERIOUS OIL CONSUMPTION. TOOK IT TO THREE DIFFERENT TOYOTA DEALERSHIPS AND THEY ALL HAVE SAID THE OIL CONSUMPTION IS WITHIN NORMAL LIMITS. HAVE TO ADD OIL EVERY1000 MILES. I NEVER HAD TO ADD OIL TO A CAR AND THIS MY THIRD TOYOTA. THE THIRD DEALERSHIP EVEN TOLD ME TO TRADE IT IN AND GET A NEW ONE. I HAVE SEEN OTHERS COMPLAIN ABOUT THIS ON CARCOMPLAINTS.COM. TOYOTA SHOULD PAY TO REPAIR THE POSITIONS/ENGINE.

NHTSA #: 10717593
mediumENGINE
Filed: May 2015

BURNING OIL 1 QUART EVERY 1000 MILES. OIL CONSUMPTION. PISTON ISSUE. REQUIRES PISTON RINGS REPLACEMENT. SMELL BURNING OIL IN AIR VENTS. COST OF REPAIR AT $7,000 PER TOYOTA. TOYOTA SAYS OIL CONSUMPTION WITHIN NORMAL LIMITS. THIS IS WRONG. REQUEST TOYOTA TO REPAIR VEHICLE AND TOYOTA TO PAY FOR REPAIRS.

NHTSA #: 10716974
mediumENGINE,FUEL/PROPULSION SYSTEM,HYBRID PROPULSION SYSTEM
Filed: Apr 2015

I WAS DRIVING APPROXIMATELY 35 MPH AND ALL OF A SUDDEN THE CAR STALLED AND STATED, "CHECK HYBRID SYSTEM". STOPPED THE CAR RIGHT AWAY CALLED MY INSURANCE COMPANY FOR EMERGENCY ROAD SERVICE AND HAD THE CAR TOWED TO A TOYOTA FACILITY WHERE THEY DIAGNOSED THE PROBLEM AS A FAILED INVERTER, WHICH IS PART OF THE HYBRID SYSTEM. THIS IS A SAFETY ISSUE AND MUST BE ADDRESSED. IF I HAD BEEN ON A FREEWAY OR IN HEAVY TRAFFIC, I COULD SEE THIS BEING A VERY DANGEROUS SCENARIO. *TR

NHTSA #: 10712907
mediumENGINE AND ENGINE COOLING
FireFiled: Nov 2014

AFTER TAKING MY SON TO SCHOOL WHICH IS 2.2 MILES AWAY, CAME BACK HOME AND PARKED THE VEHICLE ON THE DRIVEWAY AND NOTICED SMOKE FROM THE ENGINE BAY. BEFORE THE VEHICLE WAS SHUT OFF, CAR GAVE OFF "HEATER SMELL" AND THE HEATER WAS TURNED OFF. MY WIFE CAME UP AND GOT ME UP, I WENT DOWN MAYBE 2 MINUTES AWAY AND FOUND THE CAR FULLY ENGULFED IN FIRE. FIRE SPREAD TO THE PORTION OF THE GARAGE BEFORE IT WAS PUT OF BY FIRE DEPARTMENT. *TR

NHTSA #: 10660478
mediumENGINE AND ENGINE COOLING
Filed: Nov 2014

I WAS DRIVING ABOUT 55 MPH WITH HEAT ON AND ALL A SUDDEN CHECK ENGINE LIGHT CAME ON AND THE ALL LIGHTS IN DASH BOARD CAME ONE WITH CHECK HYBRID SYSTEM SIGN AND ENGINE LOST POWER AND CAME TO COMPLETE STOP I PULLED OVER AND WAITED FEW MINUTES AFTER IT WAS FINE BUT WHEN EVER I TURN HEAT OR AC ON IT DOES THE SAME I DID MY RESEARCH IT LOOK LIKE INVERTER ISSUE OR THEY HAVE SOME CODE IN THERE SOFTWARE BECAUSE WE BOUGHT 2 CAR PRETTY MUCH SAME TIME AND BOTH HAS SAME PROBLEM SAME TIME AND THIS YEAR BOTH CARS HAD HYBRID BATTERY ISSUE WITH BOTH CAR SAME TIME TOYOTA SEND LETTERS TO 2013 AND 2014 PRIUS OWNER IF THEY EXPERIENCE SAME ISSUE ITS COVERED UNDER WARRANTY BUT WE HAVE SAME ISSUE BUT THEY DIDN'T ADDRESS IT MEANS THEY KNOW. *TR

NHTSA #: 10651793
mediumENGINE
Filed: Jun 2014

2010 PRIUS 2. MULTIPLE OCCASIONS OF COMPLETE LOSS OF ENGINE POWER AND STALLING AT VARIOUS SPEEDS. COASTED TO THE SIDE OF THE ROAD AND RESTARTED/REBOOTED CAR. ALL INTERIOR LIGHTS STAYED ON BUT THE ENGINE WAS OFF. DEALER COULD NOT REPLICATE THE PROBLEM AND COULD FIND NO FAULTS. *TR

NHTSA #: 10596494
mediumENGINE
Filed: May 2014

TWO OCCURRENCES. WAS DRIVING 65 MPH WHEN SUDDENLY CAR BEGAN TO LOSE POWER. WAS UNABLE TO REGAIN ANY POWER BUT WAS ABLE TO COAST TO STOP ON SHOULDER. PRESSED THE ON/OFF BUTTON TO OFF. WAITED A FEW SECONDS AND PUSHED IT ON. WAS THEN ABLE TO DRIVE AGAIN. HOWEVER ABOUT 3 MILES LATER AT 25 MPH THE SAME THING HAPPENED. BOTH SITUATIONS OCCURRED DURING A TURN WITH AN UPHILL GRADE. FIRST TIME THE GRADE CHANGE WAS V.GRADUAL THE SECOND TIME MUCH MORE ABRUPT. NO SUCH PROBLEMS THE PREVIOUS YEAR WE HAVE OWNED THE CAR. DEALER SAID NO CODES WERE FOUND DURING A SCAN. *TR

NHTSA #: 10594658
mediumENGINE
Filed: Feb 2014

DRIVING ON FREEWAY AND CAR OVERHEATED. THERE WAS NEVER ANY WARNINGS OF OVERHEATING PROBLEMS BEFORE. PULLED OVER ON FREEWAY AND HAD CAR TOWED TO AUTO SERVICE. WATER-PUMP WAS NOT WORKING, FAN STOPPED TURNING, COST TO REPLACE WAS $1260, TOYOTA WOULD NOT HELP AS CAR WAS OUT OF WARRANTY. *TR

NHTSA #: 10564265
mediumENGINE AND ENGINE COOLING
Filed: Jan 2014

AROUND 4PM ON THU JAN 2ND 2014, WE WERE DRIVING EASTBOUND ON BEL-RED RD JUST ABOUT TO COME TO THE INTERSECTION OF NE 116TH ST WHEN I NOTICED THE ABS LIT UP, ALONG WITH THAT A WHOLE BUNCH OF OTHER LIGHTS LIT UP ON THE DASHBOARD AND I LOST POWER TO THE CAR (NO ACCELERATOR/BRAKE/STEERING). ALL ELECTRICALS SEEMED TO WORK. I TRIED TO POWER DOWN AND RESTART THE CAR. I CALLED TOYOTA OF KIRKLAND AND CHECKED IF THEY HAD A TOWING SERVICE, THEY DIDN'T. A COP OFFERED TO CALL A TOWING SERVICE. THE TOW TRUCK CAME BY AND HE AGREED TO GIVE ME A RIDE TO TOYOTA OF KIRKLAND AS WELL. AT THE DEALERSHIP, THEY JUST DID THE PAPERWORK AND SAID THEY'D CALL TOMORROW. FRIDAY JAN 3RD 2014 I WAITED UNTIL 11:15AM. NO CALL FROM TOYOTA OF KIRKLAND. I CALLED THEM. I SPECIFICALLY ASKED FOR THE ERROR CODES. HE CALLED BACK A LITTLE WHILE LATER AND SAID THAT IT LOOKED LIKE THE INVERTER WAS FAULTY. THIS WOULD BE COVERED UNDER THE DRIVE TRAIN WARRANTY WHICH WAS FOR 3 YEARS OR 36,000 MILES WHICHEVER CAME FIRST. SO, I WOULD BE LOOKING AT PAYING ABOUT $3300 FOR THE PART, $300 FOR LABOR, $110 FOR THE DIAGNOSTIC TEST AND TAXES. THEY COULD GET THE PART IN TOMORROW AND POTENTIALLY HAVE IT FIXED SAT OR LATEST MONDAY. THE ERROR CODES WERE P0A94 & P324E I LOOKED UP ONLINE FOR THESE ERROR CODES. THERE WERE SOME OTHER COMPLAINTS THAT WERE VERY SIMILAR TO THE ONE I HAD AND THE PROBLEM WAS THE INVERTER. AND IT ALSO SEEMED THAT THERE WAS A RECALL ON THE INVERTER (OR PARTS) FOR THE MODELS FROM 2005-2009. SO, CALLED 1-800-331-4331 (TOYOTA CUSTOMER SOMETHING). SHE TOOK DOWN ALL THE DETAILS. WHILE SHE PUT ME ON HOLD TO LOOK UP THE WARRANTY INFORMATION, TOYOTA OF KIRKLAND CALLED AND LEFT A MESSAGE SAYING THAT HE HAD MISUNDERSTOOD THE WARRANTY AND THAT IT WAS ALL COVERED AND HE COULD ORDER THE PART IN, IT WOULD BE THERE TOMORROW (SAT) AND THE CAR WOULD BE READY MONDAY! THE CASE # WITH TOYOTA IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA #: 10558377
mediumENGINE
Filed: Dec 2013

DRIVING THE CAR AT 40 MPH WENT IT SUDDENLY STOPPED. WAS ABLE TO COAST TO THE SIDE OF THE ROAD. FOUND OUT TODAY THAT THE WATER PUMP CAUSED THE INVERTER TO BECOME NON-WORKING WHICH CAUSED THE ENGINE TO SHUT DOWN. VERY DANGEROUS. LUCKY I WAS NOT ON THE INTERSTATE. *TR

NHTSA #: 10555000
mediumENGINE AND ENGINE COOLING,AIR BAGS,STRUCTURE
Filed: Nov 2013

WE NOTICED THAT THE CARPET WAS SATURATED. THE DEALER TOLD US IT WAS BECAUSE THERE WERE SPIDER WEBS BLOCKING THE DRAIN FROM THE A/C. IT WAS REPAIRED AT A COST OF $1,554, THE WORK INCLUDED DRYING THE AIR BAG MODULE AND REPLACEMENT OF CARPET. WE BELIEVE THIS SHOULD BE THE SUBJECT OF A RECALL AS IT IS THE IDENTICAL PROBLEM RECALLED FOR THE TOYOTA CAMRY. *TR

NHTSA #: 10551895
mediumENGINE
Filed: Aug 2013

AT ABOUT 125,000 MILES, THE ENGINE WARNED ME OF LOW OIL. IT WAS THE FIRST SUCH WARNING EVER WITH THIS VEHICLE. AT THAT TIME I COULD SECURE ONLY 2 QUARTS OF THE REQUIRED SYNTHETIC OIL AND IT WAS STILL OVER 1 QUART LOW. ABOUT 500 MILES LATER I TOOK THE VEHICLE TO TOYOTA CHULA VISTA AND EXPLAINED. THEY ADDED 3 MORE QUARTS OF OIL AND SUGGESTED A SERIES OF OIL CONSUMPTION TESTS. I CALLED TOYOTA MOTOR USA CONSUMER RELATIONS AND OPENED A CASE INDICATING THAT I WAS CONSUMING (BURNING NOT DRIPPING) 1 TO 2 QUARTS PER 1,000 MILES AND MY MPG HAD DECREASED FROM 46 AVG TO 35 AVG. THE OIL CONSUMPTION OVER THE NEXT 3 MONTHS AVERAGED 1 QT/600 MILES AND MY AVG MPG DETERIORATED FURTHER TO 29 MPG. IN JULY TOYOTA CHULA VISTA PERFORMED A TEARDOWN AND ENDED UP REPLACING THE LOWER ENGINE, CYLINDERS RINGS, AND VALVES. I WAS INFORMED THAT OTHER 2010 TOYOTA PRIUS ENGINES EXHIBITED FAILURE/WEAR OF THE CYLINDER WALLS AT ABOUT THE SAME MILEAGE. FIELD TECHS WERE CONTACTED AGAIN BY THE CHULA VISTA SERVICE MGR AND I CONTACTED TOYOTA NATIONAL SEEKING SOME ASSISTANCE IN THE $6,400 REPAIR BILL. BOTH LOCAL FIELD REP AND NATIONAL DECLINED THOSE REQUESTS. WHAT GOOD IS A 10 YEAR HYBRID BATTERY WITH A 3 YEAR ENGINE? *TR

NHTSA #: 10533172
mediumENGINE AND ENGINE COOLING
Filed: Jun 2013

IN THE LAST YEAR OR SO, MOST NOTICEABLY RANGING 50K MILEAGE, I'VE STARTED FALLING ASLEEP AT THE WHEEL. I'VE NEVER FALLEN ASLEEP DRIVING NOR HAVE I FELT THIS WAY WHILE OPERATING ANY OF THE 4 VEHICLES I'VE OWNED. IT HAPPENS DURING MY COMMUTE TO/FRO WORK GENERALLY 40-70 MINUTES LONG, LONG AND SHORT DRIVES BUT MORE OFTEN ON COMMUTE AND 30 MIN OR LONGER TRIPS. ITS AT RANDOM AND I'VE ANALYZED ITS NOT THE BASIC AND OBVIOUS ISSUES CAUSING IT; LACK OF SLEEP, FOOD, ADEQUATE HYDRATION ETC. IT GOT SO BAD I COULD NOT DRIVE TO WORK IN THE MORNING OR EVENINGS WITHOUT PULLING OVER AND TAKING A 20 MINUTE NAP. SOMETIMES ITS WORSE THAN OTHER TIMES AND IT FEELS LIKE I'M PASSING OUT, NOT QUITE TIRED AND DROWSY, I AM ALL-OUT CAN'T KEEP MY EYES OPEN, ROLLING EYES, HEAD BOBBING. EVENTUALLY WHEN I MAKE IT HOME SAFE, THINKING I'LL GO TO BED RIGHT AWAY I AM ALERT AND ACTIVE ALL NIGHT - THIS IS THE BEHAVIOR OVER AND OVER. I'VE DISCUSSED WITH THE DOCTOR AS WELL AND I'VE BEEN GENERALLY FATIGUED FOR A FEW YEARS NOW, I'VE OWNED THE PRIUS SINCE 2011. SOMEONE SAID ONLINE IN A FORUM "ITS A COMMON OCCURRENCE OF PEOPLE WHEN THEY'RE EXPOSED TO HIGH LEVELS OF ELECTROMAGNETIC RADIATION TO FEEL EXTREMELY TIRED AND FATIGUED." BUT FOLKS SAY ITS NOT ENOUGH TO CAUSE THIS TYPE OF BEHAVIOR. ANOTHER USER ALSO MENTIONS FALLING ASLEEP IN THIS FORUM (JUNE 5TH 2013) AND THERE'S BEEN OTHER NOTATIONS ON THE INTERNET, FOR EXAMPLE HTTP://PRIUSCHAT.COM/THREADS/PRIUS-EMF-RADIATION-AND-TOYOTAS-BOLD-FACE.116044/PAGE-6#IXZZ2VYI4P2S7. *TR

NHTSA #: 10519402
mediumENGINE
Filed: Apr 2013

I HAVE A 2010 PRIUS VIN:[XXX] WITH 37,000 MILES. THE CAR EXPERIENCES RANDOM LOSSES OF POWER DURING WHICH THE ENGINE SHUTS DOWN AND DOES NOT ACTIVATE NO MATTER HOW HARD I PUMP THE ACCELERATOR. ONCE I TURN OFF AND PUSH AGAIN THE START BUTTON, THE ENGINE STARTS UP WITHOUT ANY PROBLEM AND I CAN CONTINUE ON MY WAY. I HAVE EXPERIENCED THIS PROBLEM 5 TIMES SINCE SEPTEMBER 2012. I HAVE TAKEN THE CAR IN TO THE DEALER (CALDWELL TOYOTA, NJ) WHERE IT WAS EXAMINED AND THEY TOLD ME THE ONBOARD COMPUTER DID NOT RECORD ANY MALFUNCTION. I AM GETTING WORRIED SINCE SOME OF THE POWER LOSSES HAPPENED WHEN I WAS ON HIGHWAYS AT SPEEDS OVER 60MPH AND I HAD TO COAST TO A STOP IN HIGH TRAFFIC AREAS. I WOULD LIKE TO KNOW WHETHER OTHER PRIUS OWNERS HAVE REPORTED SIMILAR PROBLEMS AND WHETHER YOU HAVE SUGGESTIONS ON HOW TO PROCEED [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA #: 10509271
mediumENGINE
Filed: Dec 2012

WHILE MAKING A U TURN THE VEHICLE LOST POWER AND THE CHECK HYBRID SYSTEM WARNING ILLUMINATED. THE CAR DIED IN THE MIDDLE OF THE ROAD. THE DEALER CLAIMED THAT THERE WAS OIL IN THE THROTTLE BODY CAUSED BY OVERFILLING AND THIS IS A COMMON OCCURRENCE WITH OIL OVERFILLS ON PRIUS VEHICLES. THE LAST OIL CHANGE HAD BEEN 8,000 MILES AND MORE THAN 2 MONTHS PREVIOUS. THE PLACE THAT PERFORMED THE OIL CHANGE AGREED TO LOOK AT CAR AND CLEAN THE THROTTLE BODY. THEY ALSO CHECKED THE OIL AND MADE SURE IT WAS CORRECT LEVEL. THREE WEEKS LATER THE SAME THING OCCURRED. THIS TIME THE CAR LOST POWER AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CAR DIED ON A FREEWAY TRANSITION OVER PASS AND WE WERE STRANDED ON THE FREEWAY IN A VERY DANGEROUS SITUATION. THE CAR WAS TOWED TO ANOTHER TOYOTA DEALER AND THEY CLAIMED IT WAS THE SAME THING. THE OIL CHANGE PLACE SAYS ABSOLUTELY NO WAY IS THIS THE PROBLEM SINCE THEY LOOKED AT IT VERY CLOSELY THE LAST TIME. I REQUESTED TOYOTA TO SEND OUT A FIELD REPRESENTATIVE TO CONFIRM THAT THIS WAS THE CAUSE. THEY REFUSED. COMPUTER CODES P3190 AND P0A0F HV. *TR

NHTSA #: 10488024
mediumENGINE AND ENGINE COOLING
Filed: May 2012

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE TRAVELING 40 MPH, THE CONTACT NOTICED A BEEPING SOUND COMING FROM THE VEHICLE FOLLOWED BY THE SEAT BELTS LOCKING. MOMENTS LATER, THE VEHICLE DECELERATED TO A COMPLETE STOP INDEPENDENTLY. THE CONTACT WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED AND OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 35,643.

NHTSA #: 10457072
mediumENGINE AND ENGINE COOLING
Filed: Apr 2012

DURING COLD TEMPERATURE STARTUPS THE ENGINE KNOCKS LOUDLY FOR ABOUT 7 SECONDS. THE PROBLEM HAPPENS ONLY DURING COLD TEMPERATURE. THIS HAS HAPPENED ABOUT FOUR TIMES. WENT TO DEALER AND THEY WERE NOT ABLE TO FIX OR FIND THE CAUSE. 2ND TRIP THEY REPLACED THE ENGINE MOUNT BUT THE PROBLEM IS STILL THERE. *TR

NHTSA #: 10454498
mediumENGINE AND ENGINE COOLING
Filed: Oct 2011

ENGINE KNOCKS UPON STARTING BUT GOES AWAY AFTER ABOUT 10 SECONDS. THE VEHICLE DOESN'T DO THIS VERY OFTEN AND IT IS DIFFICULT TO DUPLICATE. REFERENCE THIS YOUTUBE VIDEO FOR AN EXACT REPLICATION OF THE PROBLEM: HTTP://YOUTU.BE/TCBG97UBX5S. *TR

NHTSA #: 10430785
mediumENGINE AND ENGINE COOLING,STRUCTURE
Filed: Oct 2011

CHEAP THIN BLACK PLASTIC ENGINE COVER FOR OIL PAN IS DEFECTIVE WITH ONE EDGE CRACKED 100% AFTER ONLY 5 OIL CHANGES SIMILAR TO AIRCRAFT ALUMINUM METAL FATIGUE. THIS PLASTIC FLAP UNDER OIL DRAIN PLUG IS NOW DRAGGING ON THE ROAD HANGING BY A SINGLE BOLT. RIDICULOUS TO FAIL AFTER OPENING AND CLOSING OIL DRAIN PAN COVER 5 TIMES. WE VIEW THIS AS A DEFECT COVERED UNDER OUR BUMPER TO BUMPER 7 YEAR 100,000 MILE PLATINUM EXTENDED WARRANTY CONTRACT FOR WHICH WE PAID $1870 ON 07-14-2009 FOR A NEW VEHICLE. MINOR SCRATCHES AND DUST ARE NOT PROXIMATE CAUSE OF FAILURE. *TR

NHTSA #: 10430424
mediumENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Jun 2011

SECOND OCCURRENCE OF THIS PROBLEM IN THREE WEEKS. DRIVING DOWNHILL ON A RESIDENTIAL STREET AT 25 MPH, SLOWING TO A STOP WITHOUT APPLYING THE ACCELERATOR. SUDDENLY LOST ENGINE POWER. APPLIED ACCELERATOR, NO RESPONSE. CONTINUED TO LOSE SPEED AS I ROLLED SILENTLY DOWNHILL TOWARD THE INTERSECTION. APPLIED BRAKES AND STOPPED. RESTARTED THE ENGINE AND IT STARTED UP FINE. THE PREVIOUS INCIDENT ALSO OCCURRED ON A DOWNHILL GRADE, ON AN EXIT RAMP FROM AN PARKING GARAGE. FORTUNATELY BOTH INCIDENTS HAPPENED AT LOW SPEED AND NOT IN HEAVY TRAFFIC. I PREVIOUSLY REPORTED THE FIRST INCIDENT. TOYOTA DEALER CHECKED VEHICLE AFTER EACH INCIDENT AND COULD NOT REPLICATE THE INCIDENT OR FIND A COMPUTER CODE THAT WOULD EXPLAIN IT. SINCE THIS WAS THE SECOND OCCURRENCE AND WAS FAMILIAR TO ME, AND SINCE I WAS NOT IN TRAFFIC, I LET IT HAPPEN WHILE OBSERVING MY OWN ACTIONS, TRYING TO CHECK FOR DRIVER ERROR. MY FOOT WAS NOT ON THE BRAKE.THE CAR WAS IN DRIVE. WHILE THE CAR WAS SLOWING, I TRIED PRESSING THE ACCELERATOR DEEPLY AND THEN PUMPING THE ACCELERATOR TO SEE WHAT WOULD HAPPEN.. THERE WAS NO RESPONSE, AND NO SOUND. THE SAME WAS TRUE THREE WEEKS AGO-NO RESPONSE TO PUSHING THE ACCELERATOR, EVEN DEEPLY, AND NO SOUND. THREE WEEKS AGO, THE FIRST TIME IT HAPPENED, I ALSO TRIED CYCLING THROUGH THE "MODES" (EV, PRIUS, ECO, POWER) WITH NO EFFECT. EACH TIME, I HIT THE POWER BUTTON TO POWER OFF, AND THEN I HIT IT AGAIN TO RESTART. POWERING OFF AND THEN RESTARTING, BOTH TIMES, SEEMED LIKE "REBOOTING" A COMPUTER. FORTUNATELY TRAFFIC CONDITIONS BOTH TIMES GAVE ME AMPLE TIME TO REBOOT. WILL THIS HAPPEN AGAIN? *TR

NHTSA #: 10408627
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Jun 2011

EXITING FROM A PARKING GARAGE. AFTER PASSING THROUGH THE PAY LINE, I HEADED DOWN THE EXIT RAMP TOWARD THE STREET. THE VEHICLE REFUSED TO ACCELERATE AS I PUSHED ON THE ACCELERATOR. . IT DID VERY SLOWLY ACCELERATE TO 11 MPH AND THEN STARTED TO DECELERATE. I STOPPED THE CAR ON THE RAMP, TURNED THE ENGINE OFF AND RESTARTED IT. AFTER THAT, EVERYTHING WAS FINE, AND I WAS ABLE TO DRIVE HOME. . IF THIS HAD HAPPENED WHILE I WAS TRYING TO MERGE INTO TRAFFIC. IT WOULD HAVE BEEN HAZARDOUS. *TR

NHTSA #: 10405723
mediumENGINE AND ENGINE COOLING,STRUCTURE
Filed: Mar 2011

DEAR SIR OR MADAM, A FEW DAYS AGO I FOUND ABUNDANT EVIDENCE OF MICE ACTIVITY IN THE CABIN OF MY 16 MONTH OLD TOYOTA PRIUS. AFTER SOME INTERNET RESEARCH I FOUND OUT THAT THIS IS UNFORTUNATELY AN EXTREMELY COMMON PROBLEM WITH PRIUS MODEL CARS AND OTHER TOYOTA MODELS. THE PRESENCE OF RODENTS IN THE ENGINE AREA IS OF COURSE UNAVODIABLE BUT THIS IS THE FIRST TIME I HEAR ABOUT THE CAR DESIGN ALLOW MICE TO EASILY MOVE INTO THE CABIN. THIS OBVIOUSLY HAS SEVERE CONSEQUENCES: I ALREADY HAVE TO REPLACE THE AIR FILTER AND THE PADDING BEHIND THE GLOVES COMPARTMENT AND I AM NOT SURE IF ANY OTHER PARTS HAVE BEEN CHEWED AWAY. MORE IMPORTANTLY THIS IS CERTAINLY A HEALTH AND SAFETY CONCERN. I HAVE TO GET THE CAR DETAILED AND THE AIR SYSTEM FLUSHED TO AVOID TOXIC CONTAMINATION FROM MOUSE EXCREMENTS, AND THIS ENDANGERS ME EVERY TIME I DRIVE: A MOUSE CRAWLING IN THE CABIN OF THE CAR WHILE I AM DRIVING IS A MAJOR SAFETY ISSUE! IT APPEARS THAT THE PLACING OF SCREENS IN AS FEW AS 4 PARTS OF THE AIR SYSTEM WOULD STOP THE MOUSE ACCESS TO THE CABIN, BUT TOYOTA, BOTH MY LOCAL DEALER AND THE NATIONAL SERVICE CENTER, CLAIM THERE IS NOTHING THE CAN OR WILL DO, AND THAT, DESPITE THE ABUNDANT EVIDENCE TO THE CONTRARY, THIS IS A NORMAL OCCURRENCE IN ALL CARS. MANY PEOPLE HAVE POSTED ONLINE ABOUT MICE AND RODENTS IN THEIR PRIUS CARS. A FEEL THIS IS A MAJOR SAFETY ISSUE WITH THE CAR, AND I AM EXTREMELY DISAPPOINTED THAT NEITHER THE LOCAL DEALER NOR THE TOYOTA CORPORATE SERVICES ARE WILLING TO HELO ME SOLVE THIS SITUATION AND PREVENT IT FROM HAPPENING AGAIN. I THINK THE CONSEQUENCES OF THIS DESIGN DEFECT SHOULD BE COVERED UNDER THE WARRANTY AND TOYOTA SHOULD DESIGN A SCREE PART TO COVER THE VENTS WHERE NECESSARY TO PREVENT THIS FROM HAPPENING IN THE FUTURE. *TR

NHTSA #: 10390507
mediumENGINE AND ENGINE COOLING
Filed: Mar 2011

AFTER CAR SITS FOR SEVERAL DAYS ENGINE WILL IDLE VERY ROUGHLY UPON STARTING FOR ALMOST ONE MINUTE. IDLE IS SO ROUGH THAT I THOUGHT THE ENGINE MOUNTS WOULD BREAK AND CREATES A VERY 4 LOUD RATTLING SOUND. THIS HAS HAPPENED THREE TIMES, TWO AFTER SITTING FOR SEVERAL DAYS AND ONCE AFTER JUST SITTING OVERNIGHT. *TR

NHTSA #: 10390231
mediumENGINE AND ENGINE COOLING
Filed: Feb 2011

THE CAR WAS NOT USED FOR ABOUT 4 DAYS OR SO. WHEN I STARTED IT, IT EXHIBITED A "ROUGH ENGINE START" FOR THE FIRST TIME. THIS HAPPENED WHEN THE GAS ENGINE INITIATED AND LASTED FOR ABOUT 10 SECONDS. DURING THIS TIME THE ENGINE MADE A VERY LOUD NOISE AS IF THE CAR WAS CHOCKING AND ENGINE WANTED TO GET OUT OF THE CAR'S HOOD. THIS HAS HAPPENED ONLY ONCE. THE CAR STOPPED MAKING THE NOISE AFTER 10SECONDS OR SO. *TR

NHTSA #: 10384530
mediumENGINE AND ENGINE COOLING
CrashFiled: Feb 2011

MY WIFE AND I OWN A 2010 TOYOTA'S PRIUS. ON THE MORNING OF DECEMBER 15, 2010, SHE WAS COASTING THE VEHICLE INTO A PARKING SPOT AT HER OFFICE IN RESTON, VA. THE ACCELERATOR WAS NOT DEPRESSED AND THE BRAKES WERE NOT APPLIED. AS SHE GOT INTO THE SPACE, THE GAS ENGINE ENGAGED, NOT UNCOMMON AT VARIOUS TIMES, AND THE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL STRIKING THE CURB AND SOME BUSHES. THE VEHICLE SUSTAINED ABOUT $400 IN BODY DAMAGE AND SHE WAS INJURED. SHE CALLED THE DEALER WHO IMMEDIATELY REFERRED THE ISSUE TO TOYOTA CORPORATE. AFTER 6 WEEKS OF WAITING FOR A DECISION, TOYOTA SAID IT'S NOT THEIR PROBLEM. THE DEALER REFUSES TO EXAMINE THE VEHICLE DUE TO TOYOTA?S RESTRICTIONS AND WE CANNOT EVEN PAY TO HAVE IT EXAMINED AT THAT DEALER OR ANY OTHER. WE ARE LOCKED OUT OF ANYTHING EXCEPT TAKING THE VEHICLE BACK. NO WARRANTY WORK, NO MAINTENANCE WORK. NOTHING. *LN

NHTSA #: 10381036
mediumENGINE AND ENGINE COOLING
CrashFiled: Dec 2010

AFTER A ACCIDENT WHERE THE CAR ROLLED ON ITS SIDE, THE ENGINE WOULD NOT TURN OFF. *TR

NHTSA #: 10371004
mediumENGINE AND ENGINE COOLING
Filed: Sep 2010

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE SYSTEM INDICATOR LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INVERTER COOLER PUMP HAD OVERHEATED. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 18,135.

NHTSA #: 10355155
mediumENGINE AND ENGINE COOLING
Filed: May 2010

MY 2010 PRIUS MOMENTARILY SPEEDS UP AT TIMES WHEN I HIT A LARGE BUMP IN ROAD. CAR HAS PREVIOUSLY RECEIVED THE SOFTWARE UPDATE BY TOYOTA DEALER. *TR

NHTSA #: 10329300
mediumENGINE AND ENGINE COOLING,SERVICE BRAKES, ELECTRIC
Filed: Mar 2010

I WAS DRIVING ON THE FREEWAY WITH MY CRUISE CONTROL ON. IT WAS SET TO 56 MPH. ALL OF A SUDDEN, THE VEHICLE STARTED LURCHING. IT WAS LIKE IT WAS TRYING TO ACCELERATE THEN SLOW DOWN, THEN ACCELERATE, THEN SLOW DOWN. I IMMEDIATELY SHUT OFF THE CRUISE CONTROL. IT HAS ALSO HAPPENED AGAIN TODAY WHEN I TRIED TO USE THE CRUISE CONTROL. *TR

NHTSA #: 10320610
mediumENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
Filed: Mar 2010

MY MAKE: TOYOTA MODEL: PRIUS YEAR: 2010 COMPLAINT NUMBER: 10311958 SUMMARY: MY 2010 PRIUS COMPLETED ITS "RECALL" SERVICE YESTERDAY. TODAY, THE CAR LOST POWER AND DIED WHILE I WAS DRIVING ON TO THE FREEWAY. I WAS ABLE TO PULL OVER TO THE SIDE OF THE FREEWAY AND TURNED IT ON AND OFF SEVERAL TIMES UNTIL IT STARTED. WHEN I CALLED THE DEALER WHICH IS LOCATED IN THOUSAND OAKS, CALIFORNIA, I WAS TOLD BY THE CONSUMER COMPLAINT PERSON THAT THE DEALER WOULD NOT FIX THE PROBLEM UNLESS I WAS ABLE TO RECREATE THE PROBLEM WITH A TECHNICIAN IN THE CAR. *TR

NHTSA #: 10320512
mediumENGINE AND ENGINE COOLING
Filed: Feb 2010

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I NEED TO BRING OUR 2010 PRIUS BACK-IN. THE LAST TIME [XXX] WITH A "Y" WORKED ON THE RATTLE IN THE DASH. HE WAS ABLE TO FIX THAT BUT NOW ONLY IN THE COOL MORNINGS THERE IS A POPPING SOUND COMING FROM THE DASH. PLEASE CONTACT ME AS TO WHEN HE CAN WORK ON IT AGAIN. IT IS VERY IMPORTANT THAT IT BE DONE FIRST THING IN THE AM. CAR NEEDS TO BE COOL! I AM SURE IF LEFT IN THE SUN IT WILL NOT DO IT. IF NEEDED I CAN BRING CAR IN FIRST TO SHOW PROBLEM AND CAR CAN STAY OVER NIGHT AGAIN IF NEED. I KNOW TOYOTA HAS A QUALITY PROBLEM IN THIS AREA, I WILL REPORT IT TO TOYOTA MFG.& DOT UNDER OTHER. LOOKS LIKE OTHER PRIUS HAVE THIS SAME PROBLEM... [XXX]2010 TOYOTA PRIUS [XXX] COLOR: BLIZZARD PEARL SELLING DEALER: [XXX] *TR

NHTSA #: 10314184
mediumENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Feb 2010

MY 2010 TOYOTA PRIUS DOES NOT ALWAYS RECOGNIZE THE KEY AND WILL NOT OPEN DOORS AND NOT START THE VEHICLE. THE GEAR SHIFT JUMPS OUT OF GEAR GOING FROM REVERSE TO DRIVE AND VICE VERSA. THE HEATER DOES NOT WORK PROPERLY. I AM AFRAID TO DRIVE MY NEWLY PURCHASED VEHICLE. PLEASE ADVISE. *TR

NHTSA #: 10310375
mediumENGINE AND ENGINE COOLING
Filed: Feb 2010

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE BEGAN MAKING A NOISE AND VIBRATING WHILE DRIVING APPROXIMATELY 15 MPH. WITHIN MINUTES THE VEHICLE BEGAN TO FUNCTION NORMALLY; ALTHOUGH, THE FAILURE OCCURRED TWO CONSECUTIVE DAYS. HE HAD NOT TAKEN THE VEHICLE TO THE DEALER NOR HAD HE SPOKEN TO THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 5,700. THE FAILURE MILEAGE WAS APPROXIMATELY 2,700.

NHTSA #: 10310096
mediumENGINE AND ENGINE COOLING,SERVICE BRAKES, ELECTRIC
Filed: Feb 2010

PRIUS 2010 BRAKING ISSUE - PROBLEM HAS OCCURRED AT LEAST 5 TIMES; ON ROUGH SURFACE, DOWNHILL SURFACE OR WHEN WHEELS ENCOUNTER A MANHOLE OR STEEL PLATE ROAD COVER. PROBLEM IS RECURRING. CAR HAS 12,600 MILES ON IT. *CN

NHTSA #: 10307575
mediumENGINE AND ENGINE COOLING
Filed: Feb 2010

TOYOTA PRIUS 2010 SUDDENLY STOPS AND STALLS AT LOW SPEEDS. AFTER THIS, IT WOULD NOT START FOR 20 MINUTES, DESPITE REPEATEDLY TURNING THE ENGINE ON AND OFF. *TR

NHTSA #: 10304606
mediumENGINE AND ENGINE COOLING
Filed: Dec 2009

ACCESS TO THE OIL DRAIN PLUG AND OIL FILTER IS THROUGH A PLASTIC DOORWAY OPENING UNDER THE ENGINE COMPARTMENT. THE DOORWAY IS A PARTIAL CUTOUT FROM A LARGER PLASTIC SHIELD WHICH ENCOMPASSES THE ENTIRE FRONT PORTION OF THE CAR. I PERFORMED MY 3RD OIL CHANGE AND DURING THIS PREPARATION I FOUND THAT THE DOOR PORTION OF THE SHIELD IS BROKEN AWAY FROM THE LARGER PIECE OF PLASTIC DUE TO BENDING/HINGING THE DOOR. ONLY AFTER 2 OIL CHANGES THIS PLASTIC DOOR HAS BROKEN OFF BECAUSE THE PLASTIC IS NOT DESIGNED TO BE REPEATEDLY BENT FROM OPEN TO CLOSE MORE THAN ONCE. UNLESS YOU CHANGE YOUR OWN OIL, YOU WILL NEVER SEE THIS DOOR BREAK OFF... AND AFTER 2 OIL CHANGES. *TR

NHTSA #: 10295667
mediumENGINE AND ENGINE COOLING
Filed: Nov 2009

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS. THE DRIVER STRUCK A BUMP IN THE ROADWAY WHICH CAUSED THE ENGINE TO VIOLENTLY REV. HE APPLIED PRESSURE TO THE BRAKE PEDAL, AND HE RESUMED NORMAL VEHICLE OPERATION. AN AUTHORIZED DEALER WAS NOTIFIED OF THE MALFUNCTION IN WHICH THERE WAS NO RESOLUTION. THE FAILURE MILEAGE WAS 2,000. THE CURRENT MILEAGE WAS 2,700. UPDATED 01/15/10. *LJ UPDATED 01/19/10.*JB

NHTSA #: 10290948

Other 2010 Toyota Prius Issues