2023 Toyota Highlander Body & Structure Problems

The contact owns a 2023 Toyota Highlander. The contact stated that while driving approximately 75 MPH, there was an abnormal scraping sound coming from the front of the vehicle. The contact stated that simultaneously, the top part of the bumper was flipped up by the slipstream and crashed onto the hood.

During a severe snowstorm with icy roads and low visibility, you lost control of your vehicle and crashed into a tree after going off the road down an embankment. The driver's door was blocked by the tree, trapping you inside until someone helped you out. Most concerning, your airbags did not deploy despite the significant impact from the crash.

While driving at 60 MPH the lower front bumper assembly came off and detached from the vehicle and lodged under the car causing an emergency stop in the middle of the highway. When Lithia toyota was asked to repair the damage they have refused stating that it must go thru my insurance since it was an accident

Your front lower bumper cover assembly fell off while driving on the highway. You later received a recall notice for this exact issue (Safety Recall 23TA12). When you brought your vehicle to the dealership for the recall repair, they refused to perform it, claiming there was prior damage to the upper bumper—though you report only minor scratches with no dents or external damage that would prevent the repair. The dealership should be able to replace the front bumper cover assembly as part of the recall.

Your front bumper has detached twice in two years — once while driving on the freeway, which was alarming. Toyota performed a recall repair (23TA12) after the first incident, but about a year later the bumper started coming loose again. The dealership acknowledges the vehicle is unsafe and recognizes the recall existed, but claims this second failure isn't covered under that safety recall, leaving you without a fix for what appears to be an ongoing safety issue.

Your Highlander has a recall issue where the bumper may detach while driving, which could cause an accident. You've tried to schedule repair appointments at two Toyota dealerships multiple times over 7 months, but they say the fix isn't available yet and have put you on a waiting list. Despite requesting supervisor callbacks, you haven't received follow-up contact from the dealerships. Resolving this will require the dealership to complete the bumper attachment repair once the recall parts become available.

You noticed something hanging from the front of your vehicle and took it to the Toyota dealership for inspection. The dealer informed you there's an open safety recall (#23V720) affecting the front lower bumper cover, which can detach while driving, but no fix is available yet. Your vehicle has been at the dealership since November 2023 waiting for a remedy, and you've been provided with loaner vehicles that don't always meet your family's needs. The fix will likely involve replacing or securing the front bumper cover assembly once Toyota develops and approves a repair solution.

Water leaked into your vehicle's interior through the A pillars (the vertical supports on both sides of the windshield) during heavy rain. Toyota confirmed that the gaskets and clips holding the roof rack failed, allowing water to enter. Since you've owned the car for 6 months, water may have been leaking earlier without you noticing, potentially causing mold growth behind the interior panels that could affect occupant health. The repair will involve replacing the failed roof rack gaskets and clips, and inspecting for mold behind interior panels.

Your Highlander is making an abnormal rattling or loose sound coming from behind the dashboard and the rear passenger-side door. The noise started after the vehicle was serviced at a dealership and continues to occur while driving. The dealer was unable to determine the cause and the vehicle was not repaired.

There’s a noticeable lag in the engine, especially when starting or turning. Sometimes, it’s almost a full second, which is quite alarming. When I asked the mechanics at a few dealerships about this, they all said it’s normal for these new “Green” type engines with four cylinders and a turbo.

The contact owns a 2023 Toyota Highlander. The contact stated while driving 62 MPH, the front bumper detached from the vehicle. Additionally, the wheel guard had also detached.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted.

You received a recall notice (NHTSA Campaign 23V720000) for a structural issue on your 2023 Toyota Highlander, but the replacement part wasn't available when you contacted your dealer. The manufacturer has taken longer than expected to make the part available for this recall repair. The manufacturer is aware of the delay, and you haven't experienced any actual failure yet. The repair will likely involve replacing the affected structural component once the part becomes available.

Your front bumper cover's mounting tabs broke away and created holes when you hit concrete at low speed (5 MPH). Your Toyota dealer wouldn't repair it because they're not a body shop, so you had the bumper and tabs replaced at an independent shop. You later found out there's a recall (NHTSA Campaign 23V720000) related to this issue. The fix involves replacing the lower front bumper cover and its mounting tabs with stronger or redesigned parts.

Your 2023 Toyota Highlander is subject to a recall (Campaign 23V720000) affecting the vehicle structure, but the parts needed to complete the repair haven't been made available yet. You've been waiting longer than reasonable for the fix, and both the dealer and Toyota have confirmed the parts are still unavailable. While you haven't experienced any actual failure, getting your vehicle repaired will require the manufacturer to supply and install the necessary structural parts.

Your 2023 Toyota Highlander is subject to a recall (Campaign 23V720000) related to the structure, but the manufacturer hasn't yet released the parts needed to complete the repair. You haven't experienced any actual problems with your vehicle, but Toyota has acknowledged the parts aren't available yet and the delay has exceeded a reasonable timeframe. The repair will likely involve replacing or reinforcing structural components once parts become available.

While your 2023 Highlander was parked, another vehicle hit the front bumper. You reattached the bumper yourself, but the dealer found that the bumper cover had detached from the vehicle. The dealer couldn't complete repairs because the bumper cover parts weren't available. This issue may be related to a known Toyota structural defect (NHTSA Campaign 23V720000). Fixing this will likely require replacing the front bumper cover with the correct OEM parts once they become available.

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

You received a recall notice (NHTSA Campaign 23V720000) for your 2023 Toyota Highlander, but the required repair parts aren't available yet. You feel the manufacturer has taken too long to make these parts available for the recall work. While you haven't experienced any actual failure yet, this delay is preventing you from getting the recall completed. The fix will require installation of the recalled structural component once parts become available.

You received a recall notice for your 2023 Toyota Highlander (Campaign 23V720000) related to a structural issue, but the required repair part isn't yet available from Toyota. You contacted your local dealer, and while you haven't experienced any actual failure, you're concerned that the manufacturer has taken longer than reasonable to make the part available for the recall repair.

You received a recall notice (Campaign 23V720000) for a structural component on your 2023 Toyota Highlander, but the replacement part hasn't been available yet. You feel the manufacturer has taken longer than reasonable to provide the part for the recall repair. You haven't experienced any actual failure with the component.

Your 2023 Toyota Highlander is subject to a recall (Campaign 23V720000) for a structural issue, but the required repair parts aren't yet available from the manufacturer. You haven't experienced any actual failure, but the delay in parts availability has exceeded what you consider a reasonable timeframe. The dealer and manufacturer are both aware of the situation.

You received a recall notice (Campaign 23V720000) for your 2023 Toyota Highlander regarding a structural issue, but Toyota hasn't made the replacement parts available yet. You haven't experienced any failure, but you're concerned the manufacturer has taken an unreasonably long time to supply the parts needed for the repair. The fix will require Toyota to provide and install the structural repair parts once they become available.

Your 2023 Toyota Highlander is subject to a safety recall (Campaign 23V720000), but the required repair part is currently unavailable from Toyota. You've been waiting longer than seems reasonable for the part to become available so the recall work can be completed. Toyota is aware of the delay, and you haven't experienced any actual failure yet. The fix will require installing the recalled structural component once it becomes available.

You received a recall notice for your 2023 Toyota Highlander, but the dealership doesn't have the parts needed to complete the repair. You've been waiting longer than what seems reasonable, and both the dealer and manufacturer have confirmed the parts still aren't available. Your vehicle hasn't failed or experienced any damage yet, but the recall work can't be done until the parts arrive.

Recall has been out for 6 months still no remedy. Manufacturer Recall Number 23TB12 NHTSA Recall Number 23V720 can't sell vehicle with open recall, and need to sell.

The owner reported an issue with the vehicle's structure, but did not provide specific details about what the problem is or where it's located. Without more information about what's wrong, it's difficult to determine what repair might be needed.