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2013 Toyota Highlander Tires Problems

4 owner-reported tires complaints from NHTSA data

4
Complaints
Jun 2014Dec 2016
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (4)

highTIRES
Filed: Nov 2021

While driving at 70 mph on the freeway, the tread separated from your tire, causing it to strike the vehicle's body and tear off the rear bumper and damage the rear quarter panel. The tire's internal steel belts and fabric layers failed without any impact from road debris. A highway patrol officer witnessed the incident, and the tire was sent to Michelin for investigation. You'll likely need a tire replacement and repair work on the bumper and quarter panel.

NHTSA #: 11441146
mediumTIRES,UNKNOWN OR OTHER
Filed: Dec 2016

MY PROBLEM IS WITH THE LOW TIRE WARNING SYSTEM. MY ISSUE IS THAT YOU CANNOT MANUALLY RESET THIS WARNING LIGHT AS WITH OTHER CARS. I HAVE HAD TO TAKE MY CAR TO THE DEALER TWICE IN THE LAST 12 MONTHS FOR THEM TO PROPERLY INFLATE/RESET THE SYSTEM. ALL MY TIRES WERE PROPERLY INFLATED EXCEPT FOR THE SPARE. MYSELF AND FIRESTONE AUTO CARE COULD NOT GET THE WARNING LIGHT TO GO AWAY. FINALLY, AFTER MONTHS OF HAVING THE WARNING LIGHT ON, I WAS ABLE TO TAKE THE CAR TO THE DEALER AND THEY PROPERLY RESET ALL THE TIRES INCLUDING THE SPARE AND THE WARNING LIGHT FINALLY WENT OFF. SEEMS LIKE A PLOY TO GET YOU TO GO TO THE DEALER. THE DEALER INDICATED THAT THEY HAVE HAD A LOT OF THOSE ISSUES DUE TO THE CHANGES IN THE TEMPERATURE. IF ALL THE TIRES ARE PROPERLY INFLATED, THE WARNING LIGHT CAN STILL GO OFF IF BECAUSE YOUR SPARE TIRE MAY BE LOW. THIS IS A SAFETY ISSUE TO ME AS YOU MAY NOT KNOW THAT YOU REALLY HAVE A LOW TIRE THAT COULD AFFECT DRIVING. IF THE LIGHT IS ALREADY ON DUE TO A LOW SPARE TIRE, AND A REGULAR TIRE GOES LOW, ONE WOULD HAVE NO WAY OF KNOWING AS THE LIGHT IS ALREADY ON. *TR

NHTSA #: 10929571
mediumTIRES
Filed: Jun 2014

DEAR SIR, I PURCHASED A NEW 2013 TOYOTA HIGHLANDER. THE SPARE TIRE IS MOUNTED UNDER THE VEHICLE & HELD IN PLACE BY A CABLE. THE SPARE TIRE BECOMES LOOSE AND IT DROPS DOWN WHEN DRIVING. I JUST RECENTLY HAD RIVERHEAD TOYOTA (WHERE I PURCHASED THE HIGHLANDER) REPAIR THE MECHANICAL CRANK, IT WAS IN THE SHOP FOR 8 DAYS. THE SERVICE MANAGER MIKE HAMMER TOLD ME HE PERSONALLY REPAIRED IT. I HAD IT 2 DAYS AND ABOUT 300 MILES AND THE SPARE TIRE DROPPED DOWN AGAIN. IT IS CURRENTLY BACK AT RIVERHEAD TOYOTA. I ASKED FOR THE REGIONAL MANAGER TO INSPECT THE VEHICLE. THIS HAS BEEN GOING ON SINCE NOV 2013. I CALLED TOYOTA TO COMPLAIN, ABOUT 15 TIMES. I HAVE A CASE WORKER BUT MY VEHICLE IS NOT FIXED. MY SPARE TIRE GETS DAMAGED WHEN IT DROPS DOWN, TOYOTA HAS REPLACED 2 MAG WHEELS AND IS REFUSING TO REPLACE 2 MORE DAMAGED MAG WHEELS. THEY ARE UNABLE TO FIX THE PROBLEM. THIS IS A SAFETY ISSUE WITH THE SPARE TIRE HANGING BY A CABLE FROM THE BOTTOM OF THE VEHICLE (IT HAS DROPPED DOWN AS MUCH 8IN OFF THE ROAD) AND IT SWINGS. MY VEHICLE WAS PURCHASED WITH A TRAILER HITCH WHICH CONTAINS THE SWINGING OF TIRE. WHEN THE TIRE DROPS BELOW THE TRAILER HITCH IT MAKES A LOT OF NOISE. CAN YOU PLEASE CHECK IF THIS IS ISSUE WITH OTHER OWNERS & WHAT IS WAS DONE TO REPAIR THIS PROBLEM. I'M AFRAID ONE DAY THE TIRE WILL BECOME SEPARATED FROM MY VEHICLE AND CAUSE AN ACCIDENT. *TR

NHTSA #: 10597564
mediumTIRES
Filed: Jun 2014

DEAR SIR, I PURCHASED A NEW 2013 TOYOTA HIGHLANDER. THE SPARE TIRE IS MOUNTED UNDER THE VEHICLE & HELD IN PLACE BY A CABLE. THE SPARE TIRE BECOMES LOOSE AND IT DROPS DOWN WHEN DRIVING. I JUST RECENTLY HAD RIVERHEAD TOYOTA (WHERE I PURCHASED THE HIGHLANDER) REPAIR THE MECHANICAL CRANK, IT WAS IN THE SHOP FOR 8 DAYS. THE SERVICE MANAGER MIKE HAMMER TOLD ME HE PERSONALLY REPAIRED IT. I HAD IT 2 DAYS AND ABOUT 300 MILES AND THE SPARE TIRE DROPPED DOWN AGAIN. IT IS CURRENTLY BACK AT RIVERHEAD TOYOTA. I ASKED FOR THE REGIONAL MANAGER TO INSPECT THE VEHICLE. THIS HAS BEEN GOING ON SINCE NOV 2013. I CALLED TOYOTA TO COMPLAIN, ABOUT 15 TIMES. I HAVE A CASE WORKER BUT MY VEHICLE IS NOT FIXED. MY SPARE TIRE GETS DAMAGED WHEN IT DROPS DOWN, TOYOTA HAS REPLACED 2 MAG WHEELS AND IS REFUSING TO REPLACE 2 MORE DAMAGED MAG WHEELS. THEY ARE UNABLE TO FIX THE PROBLEM. THIS IS A SAFETY ISSUE WITH THE SPARE TIRE HANGING BY A CABLE FROM THE BOTTOM OF THE VEHICLE (IT HAS DROPPED DOWN AS MUCH 8IN OFF THE ROAD) AND IT SWINGS. MY VEHICLE WAS PURCHASED WITH A TRAILER HITCH WHICH CONTAINS THE SWINGING OF TIRE. WHEN THE TIRE DROPS BELOW THE TRAILER HITCH IT MAKES A LOT OF NOISE. CAN YOU PLEASE CHECK IF THIS IS ISSUE WITH OTHER OWNERS & WHAT IS WAS DONE TO REPAIR THIS PROBLEM. I'M AFRAID ONE DAY THE TIRE WILL BECOME SEPARATED FROM MY VEHICLE AND CAUSE AN ACCIDENT. I'M NOT SURE TOYOTA WANTS TO FIX THE DEFECT AND I FEEL MY VEHICLE IS BEING HELD HOSTAGE. *TR

NHTSA #: 10597569

Other 2013 Toyota Highlander Issues