MyCarTSB

2008 Toyota Highlander Engine Problems

70 owner-reported engine complaints from NHTSA data

70
Complaints
2
Crashes
6
Fires
Jan 2014Dec 2015
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (70)

criticalENGINE
FireFiled: Mar 2026

While driving your 2008 Toyota Highlander at about 20 mph, you heard a loud booming sound and heavy black smoke suddenly filled the cabin, blocking your vision. You safely pulled over and exited the vehicle, but the car quickly caught fire and was destroyed. The cause of the fire was not determined, though it appeared to originate from the engine area. A full engine inspection and fire investigation would be needed to identify the root cause, but your vehicle was declared a total loss.

NHTSA #: 11722415
highENGINE
Filed: Mar 2024

Your engine is burning coolant but not overheating, and cylinder 4 consistently misfires. You've already replaced the head gasket, all fuel injectors, and ignition components, and a mechanic inspected the cylinder heads and ran compression tests—all passed. Four different shops have looked at it and found no water in the oil, coolant system, or exhaust, but none could identify the cause of the misfire. The only remaining option appears to be an engine computer (ECU) reflash or replacement.

NHTSA #: 11577485
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Nov 2021

On January 19, 2021, after driving for about two hours, I suddenly started to hear an unusual knocking noise from the engine. I slowed down, but I was unable to pull over immediately because I was driving on a very dark two lane highway, with no safe shoulder. After the same noise continued for about five to ten minutes, a light began to flash indicating extremely low oil pressure, and warning that the car should stop immediately. At that point, fortunately, I was able to pull over at a gas station, where I discovered that oil was gushing from my engine onto the ground. I checked my oil dipstick and noted that the car had no oil, and was thus inoperable. I was extremely concerned that the engine had been damaged while being driven with little to no oil. In 2014, Toyota issued a notice of a Warranty Enhancement Program – ZE2, related to extending warranty coverage for repairs related to a leaking or seeping engine oil cooler pipe. I never received any owner notification of this issue in 2014. Toyota refused to pay for the repair in 2021, and now in November 2021, the engine has quit due to the damage incurred in January 2021. The engine oil cooler pipe is defective and my family could have been seriously injured or killed by its catastrophic failure.

NHTSA #: 11440269
mediumENGINE
Filed: Sep 2021

On September 25, 2021, my husband was driving our 2008 Highlander locally to the store. The low pressure light came on and said pull over immediately. He pulled over and and checked the oil dip stick and our car was totally out of oil. He also notice oil under our car and a line of oil going up the street. The following day, I contacted Toyota Experience Center and was informed their were no service campaigns on my Highlander. I had the car towed to my local mechanic and he verified that the car had no oil and replaced the failed oil cooler hose. My concern is that the oil cooler hose failed, draining all of the oil in minutes. I feel this is a safety issue because of how rapidly it occurred and If we couldn't immediately stop the car our engine could have seized up and made the car stop.

NHTSA #: 11434925
mediumENGINE
Filed: Dec 2020

I WAS DRIVING MY VEHICLE ON A SHORT TRIP ON THE HIGHWAY WITH MY EIGHT YEAR OLD DAUGHTER WHEN A HOSE ON THE ENGINE OIL COOLING ASSEMBLY BURST. THIS RESULTED IN ALL OF THE OIL IN THE VEHICLE BEING DRAINED IN A VERY SHORT AMOUNT OF TIME. NO WARNING LIGHT CAME ON AS A RESULT OF THIS. I DIDN'T DISCOVER THE ISSUE UNTIL PULLING BACK INTO MY DRIVEWAY IN WHICH THERE IS AN INCLINE. THEN THE LIGHT INDICATING LOW OIL PRESSURE FINALLY CAME ON. I OPENED THE HOOD AND FOUND THE DIPSTICK TO BE COMPLETELY DRY. I ALSO FOUND A SLOW DRIP OF OIL UNDER THE CAR (ONLY SLOW SINCE IT WAS ONLY A SMALL AMOUNT OF OIL REMAINING). I THEN DISCOVERED THAT THE ENTIRE UNDERCARRIAGE OF THE VEHICLE AS WELL AS THE BACK HATCH OF THE VEHICLE WERE COVERED WITH OIL. MY DAUGHTER AND I ARE VERY FORTUNATE THAT THE OIL THAT COVERED THE VEHICLE DID NOT CATCH FIRE AND AS FAR AS I KNOW THE OIL SLICK ON THE HIGHWAY DID NOT CAUSE ANY ACCIDENTS. I AM NOW BEING TOLD BY TOYOTA THAT THIS IS A KNOWN ISSUE, BUT IT IS NOT LISTED AS A RECALL. NOT ONLY DID THEIR KNOWN ENGINEERING ISSUE PUT MY FAMILY AND OTHER FAMILIES' LIVES IN DANGER, THEY ARE ALSO NOT WILLING TO PAY FOR THE REPAIRS OF THE DAMAGE TO THE VEHICLE THAT THEIR KNOWN DEFECT CAUSED. THERE IS A "WARRANTY ENHANCEMENT" THAT WAS ISSUED BY TOYOTA FOR THIS DEFECT. ACCORDING TO TOYOTA THE WARRANTY ENHANCEMENT NOTICE WAS ISSUED TO THE PREVIOUS OWNER OF MY VEHICLE AND I WAS NOT MADE AWARE OF THE ISSUE. I HAVE ALSO HAD OTHER WORK PERFORMED AT THE DEALERSHIP SINCE THEN AND WAS NEVER MADE AWARE OF THE DEFECT OR WARRANTY ENHANCEMENT. I AM TRYING TO UNDERSTAND HOW A MANUFACTURER CAN KNOW A DEFECT EXISTS THAT CAN POTENTIALLY CAUSE ENGINE SEIZURE, FIRE AND ACCIDENTS, BUT NOT ISSUE A RECALL. INSTEAD THEY LIMIT THE NOTICE TO A "WARRANTY ENHANCEMENT" WHICH ISN'T CAUGHT BY THE DEALERSHIP FROM A VIN CHECK.

NHTSA #: 11383381
mediumENGINE
FireFiled: Dec 2020

WHILE DRIVING ON I40 NEAR TEXAS/NM STATE LINE, OIL COOLER LINE FAILED RESULTING IN THE HIGHLANDER DUMPING OIL ON THE ROADWAY FOR OVER A MILE BEFORE IT WAS NOTICED. PULLED OFF IMMEDIATELY, SAW OIL POURING OUT FROM BOTTOM PASSENGER SIDE OF ENGINE COVER. EXTERIOR LOWER PASSENGER SIDE AND REAR OF VEHICLE WERE ALSO COVERED IN OIL. NO DASH INDICATOR LIGHTS EVER WARNED OF ISSUE. THIS LEFT US STRANDED ON SIDE OF BUSY INTERSTATE WITH HEAVY SEMI TRAFFIC FOR HOURS WHILE WAITING FOR A TOW TO A SHOP FOR REPAIRS, WHERE WE HAD TO WAIT A DAY FOR THE PART. COMPLETELY UNACCEPTABLE TOYOTA KNEW OF A DEFECTIVE DESIGN THAT COULD LEAD TO ACCIDENTS AND DEATH, AND CHOSE NOT TO ISSUE A RECALL! WILL BE SEEKING LEGAL ACTION.

NHTSA #: 11377733
mediumENGINE
Filed: Nov 2020

THE INCIDENT HAPPENED WHILE I WAS DRIVING MY FAMILY NORTH ON INTERSTATE 81 AT 1:00 AM. WE WERE TRAVELING AT ABOUT 75 MPH. IN MY DRIVER-SIDE MIRROR, I NOTICED WHAT LOOKED LIKE A MIST GETTING KICKED UP BEHIND THE CAR AND COVERING THE REAR WINDOW. IN THE DARK, I COULDN'T TELL IF IT WAS WATER OR SOME OTHER LIQUID. THE ROAD WAS DRY SO MY WIFE AND I PLANNED TO GET OFF ON THE NEXT EXIT AND INSPECT THE CAR, WE HAD CHILDREN IN THE CAR, AND STOPPING ON THE SIDE OF THE ROAD DID NOT SEEM SAFE. WHILE WE WERE LOOKING FOR THE NEXT EXIT, I KEPT LOOKING FOR INDICATOR LIGHTS TO COME ON AND CHECKING THE TEMPERATURE GAUGE TO SEE IF I COULD DISCERN IF THERE WAS ANYTHING WRONG WITH THE VEHICLE. NO INDICATOR LIGHTS CAME ON AND THE TEMPERATURE GAUGE STAYED WITHIN NORMAL LEVELS. THEN AFTER A FEW MINUTES, ABOUT 5-6 MINUTES, THE ENGINE SEIZED. ALL OF THE INDICATOR LIGHTS CAME ON AND THE DISPLAY SAID THERE WAS A PROBLEM WITH THE VSC SYSTEM. THANKFULLY THE CAR CONTINUED TO ROLL AND I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD AND TURN ON THE EMERGENCY BLINKERS AND CALLED FOR ASSISTANCE. WHEN FINALLY WE GOT THE CAR TOWED TO THE NEAREST TOYOTA DEALERSHIP WE WERE INFORMED THAT THE OIL COOLANT LINE HAD "BLOWN" AND OUR ENGINE HAD SEIZED FROM A LOSS OF ENGINE OIL. TWO WEEKS BEFORE THIS INCIDENT THE CAR ALSO DISPLAYED THE VSC WARNING SO WE HAD THE CAR TOWED TO BEAMAN TOYOTA WHERE WE PAID 1818.60 TO HAVE, AMONG OTHER THINGS, THE WATER PUMP AND DRIVE BELT REPLACED. KNOWING WE WERE GOING ON THE ABOVE TRIP WE HAD ALL THE RECOMMENDED REPAIRS PERFORMED SO WE COULD BE CONFIDENT IN THE CAR DURING OUR TRIP.

NHTSA #: 11375362
mediumENGINE
FireFiled: Sep 2020

I HAD AN ENGINE OIL COOLER HOSE RUPTURE AT 131000 MILES. I LEFT AN OIL SLICK A MILE LONG ON THE STREET CAUSING A HAZARD IN THE ROAD AND A MESS IN MY GARAGE. ENGINE OIL HAD SPRAYED ALL OVER THE LOWER HALF OF THE ENGINE AND ONTO THE CATALYTIC CONVERTER WHICH WAS HEAVILY SMOKING AND I NOTICED A SMALL FIRE DOWN IN THE LOWER HALF OF THE ENGINE COMPARTMENT SO I HAD TO POUR WATER ON THE FIRE. TOYOTA HAS KNOWN ABOUT THIS ISSUE FOR A GOOD 7 YEARS BECAUSE I RECEIVED A "WARRANTY ENHANCEMENT NOTICE" (ZE2) IN 2014 STATING THAT THE OIL COOLER HOSE COULD SPRING A "LEAK" AND THEY WERE EXTENDING THE WARRANTY FOR SAID PART TO 10 YEARS OR 150,000 MILES. BUT TOYOTA PLAYED DOWN THE SEVERITY OF THE ISSUE STATING THAT A MAJORITY OF VEHICLES WITH THIS KNOWN DEFECTIVE PART WOULDN'T FAIL. TOYOTA KNEW THAT THE RUBBER HOSE WILL FAIL ON ALL VEHICLES DUE TO THE HEAT/COOL CYCLE BY ITS CLOSE PROXIMITY TO THE CATALYTIC CONVERTER (ABOUT 6 INCHES AWAY) SO THEY REDESIGNED THE OIL COOLER LINES TO BE ALL METAL. ALL TOYOTA/LEXUS VEHICLES WITH THE 2GR-FE ENGINE (2007-2011) WILL EXPERIENCE THIS CATASTROPHIC FAILURE OF THE RUBBER OIL COOLER HOSE(S) OVER TIME AND I'M SURE VEHICLE FIRES HAVE ALREADY HAPPENED DUE TO THIS KNOWN DESIGN FLAW.

NHTSA #: 11354006
mediumENGINE
FireFiled: Jul 2020

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SMOKE WAS SUDDENLY PRESENT COMING FROM UNDER THE PASSENGER SIDE OF THE FRONT HOOD BEFORE THE ENGINE STALLED. AFTER STOPPING AND EXAMINING UNDER THE HOOD IT WAS DISCOVERED NO OIL WAS PRESENT IN THE ENGINE AND OIL HAD SPILLED ONTO THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE OIL COOLER LINE HAD BURST CAUSING OIL TO LEAK FROM THE ENGINE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,652.

NHTSA #: 11340439
mediumENGINE
Filed: Jul 2020

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE ENGINE OIL COOLER PIPE RUPTURED WITHOUT WARNING WHICH CAUSED THE VEHICLE TO STALL. THE CONTACT PULLED OVER, SHUTOFF THE VEHICLE AND INSPECTED THE VEHICLE. THE CONTACT BECAME AWARE THAT THE OIL WAS COMPLETELY DRAINED FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE INSPECTION CONFIRMED THE DRIVER'S ASSESSMENT. THE MECHANIC INFORMED THE CONTACT OF A MANUFACTURER'S EXTENDED WARRANTY COVERAGE ON SIMILAR VEHICLES HOWEVER, THE WARRANTY HAD EXPIRED ON THE VEHICLE. THE CONTACT STATED THAT HE WAS NEVER NOTIFIED OF THE EXTENDED WARRANTY PRIOR TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,156.

NHTSA #: 11338000
mediumENGINE
Filed: May 2020

WHILE DRIVING MY CAR AT APPROXIMATELY 55MPH ALL THE DASHBOARD LIGHTS FLASHED AND THEN THE CHECK HYBRID SYSTEM LIGHT CAME ON AND STAYED ON. IT SAID THAT THERE WAS A PROBLEM WITH THE HYBRID SYSTEM TO PULL OVER AS SOON AS YOU COULD SAFETY AND TO CONTACT THE DEALER. WELL THE ENGINE DIED ABRUPTLY AND LOSS POWER IMMEDIATELY. LUCKILY I WAS ON A ONE LANE ROAD WITH A SHOULDER AND NO ONE IMMEDIATELY BEHIND ME. THE MECHANIC SAID THAT IT WAS A LOWER END MOTOR FAILURE BUT REALLY COULD NOT FIGURE OUT WHAT IS WRONG WITH IT. IN FACT IT IS STILL AT THE MECHANIC'S AND THEY ARE STILL TRYING TO FIGURE IT OUT. IT APPEARS THAT IT MAY BE THE ENGINE INVERTER BUT STILL NOT SURE. THIS IS A VERY UNSAFE SITUATION AND TOYOTA SHOULD HAVE ADDRESS THIS. MY CAR IS A 2008 HIGHLAND HYBRID WITH 119,000 MILES ON. *TR

NHTSA #: 11325617
mediumENGINE
Filed: Mar 2020

THE RUBBER OIL COOLER LINE (PART NUMBER: 040004-29131) OF OUR 2008 TOYOTA HIGHLANDER BURST AT 139,000 MILES CAUSING AN OIL SPILL AND COMPLETE AND IRREVERSIBLE ENGINE FAILURE DUE TO OIL STARVATION WHILE VEHICLE WAS IN HIGH-SPEED MOTION IN A CONGESTED HIGHWAY DURING ICY-AND FOGGY CONDITIONS. DRIVER MANAGED TO REMOVE THE VEHICLE FROM THE ROAD, NOT CAUSING ANY ACCIDENTS, JUST BEFORE THE ENGINE IRREVERSIBLY BROKE AND SHUT DOWN. TWO DAYS PRIOR THE INCIDENT, OIL-CHANGE SCHEDULED SERVICE WAS PERFORMED BY A TOYOTA-CERTIFIED DEALERSHIP SHOWING NO SIGNS OF ENGINE/ENGINE OIL-COOLING LINE ABNORMALITIES. DEFECTIVE SOFTWARE DISPLAYED WARNINGS ON THE DASHBOARD OF LOW ENGINE OIL/PRESSURE SECONDS BEFORE THE ENGINE SHUT DOWN. THIS DEFECTIVE PART HAS BEEN SPECIFICALLY ACKNOWLEDGED IN THE TOYOTA'S 2014 "WARRANTY ENHANCEMENT PROGRAM, ZE2" FOR REPAIRS AT NO COST UNTIL JANUARY 31, 2016 OR PAST THAT DATE FOR "10 YEARS FROM THE DATE OF FIRST USE OR 150,000 MILES, WHICHEVER OCCURS FIRST." TOYOTA CLAIMS THEY MAILED A LETTER FOR "SEVERAL MONTHS" AFTER "LATE JULY 2014" FOR ZE2 TO OWNERS BUT THE OWNER OF THIS VEHICLE NEITHER EVER RECEIVED SUCH LETTER NOR WAS NOTIFIED BY TOYOTA CORP./DEALERSHIP. VEHICLE HAS BEEN UNDER *CONSISTENT, SCHEDULED, AND REGULAR CAR SERVICES* SINCE ITS ORIGINAL AND SOLE PURCHASE IN 2008. THIS SHOULD HAVE BEEN A RECALL TO THE NHTSA UPON *UNREASONABLY DANGEROUS DESIGN* FOR USING RUBBER PRESSURIZED PIPES IN V6 ENGINES INSTEAD OF METAL-BASED MATERIALS, DEFECTIVE PART AWARENESS, INCIDENT HISTORY, AND THE EXTENT OF THE HIGH HAZARD RISK THAT INVOLVES THIS PART FAILURE: OIL SPILL (NOT OIL LEAKING AS STATED IN ZE2) CAN OCCUR AT HIGH RESULTING IN A NON-OPPORTUNITY TO PREVENT VEHICLE LOSS AND HIGH PROBABILITIES OF CRASH, INJURIES, FIRE, AND/OR FATALITIES. THIS IS ALSO EXACERBATED BY THE EMBEDDED DEFECTIVE SOFTWARE IN TERMS OF POOR TIMING TO DISPLAY ENGINE FAILURE.

NHTSA #: 11319173
mediumENGINE
FireFiled: Feb 2020

THE ENGINE OIL COOLER PIPE ON MY 2008 HIGHLANDER WAS DEFECTIVE AND LEAKED AT 124,000 MILE/12 YEARS (IN FEB 2020). HAPPENED WHILE I WAS ON A HIGHWAY & SMOKE IN MY CABIN. TOYOTA HAS SET A LIMIT OF EXTENDED LIMITED WARRANTY (LCS-ZE2) TO FIX THIS DEFECT BUT ONLY IF IT OCCURS AT < (OR EQUAL) 10 YRS OR 150,000 MILES. MANY REPORTS ON THE WEB INDICATE CARS PAST THE TOYOTA ARBITRARY CUT OFFS FOR TIME AND MILES. THIS IS A SERIOUS SAFETY DEFECT/RISK BECAUSE ALL OF THE OIL COULD LEAK OUT FROM A DEFECTIVE PIPE & ENGINE COULD CATCH FIRE OR FREEZE. I HAD SMOKE IN THE CABIN AND A LOW OIL PRESSURE WARNING LIGHT. OF NOTE, MY CAR WAS SERVICED (OIL CHANGE) AND A MULTIPOINT INSPECTION BY TOYOTA 3 WEEKS PRIOR TO OIL LEAK (IN JAN 2020) AND THE OIL LEAK WAS NOT NOTED. THIS MEANS THAT THE LEAK OCCURRED RECENTLY AND WELL PAST THE ARBITRARY TIME INTERVAL/MILEAGE LIMIT SET BY TOYOTA. AT NO TIME DID MY TOYOTA DEALER NOTIFY ME REGARDING THE EXTENDED WARRANTY ENHANCEMENT OR THAT THIS COULD E A PROBLEM OR NOR DID MY TOYOTA DEALER SPECIFICALLY LOOK FOR THIS PROBLEM ON MY CAR DURING INSPECTION. A FULL SCALE RECALL IS REQUIRED FOR THIS DEFECT, NOT A LIMITED WARRANTY ENHANCEMENT LETTER. ATTACHED ARE 1- THE INVOICE TO FIX THE OIL ENGINE PIPE LEAK 2- THE INSPECTION FROM TOYOTA DEALER WITH NO EVIDENCE OF AN OIL LEAK (JAN 2020) 3-WARRANTY & WEBCHAT OTHER OWNERS COMPLAIN OF SIMILAR DANGEROUS EFFECTS OF THE OIL LEAK AND EXPENSIVE REPAIRS THAT OCCURRED PAST THE TOYOTA ARBITRARY LIMITS 4. INVOICE DOCUMENTING THE OIL CHANGE (JAN 2020) SHOWING NO EVIDENCE OF A LEAK WHEN TOYOTA SET THE LIMITS ON THE EXTENDED WARRANTY OF 10 YEARS OR 150,000 MILES, THEY HAD NO IDEA IF THAT WOULD BE SUFFICIENTLY IN LENGTH TO CATCH ALL THE PROBLEMS. BECAUSE TOYOTA OWNERS KEEP THEIR VEHICLES FOR A LONG TIME, THESE ARBITRARY INTERVALS ARE NOT SUFFICIENT. THEREFORE A FULL RECALL IS REQUIRED.

NHTSA #: 11311913
mediumENGINE
Filed: Dec 2019

ON MY WAY HOME ON SATURDAY NIGHT, ABOUT 2 TO 3 STREETS FROM MY HOUSE, MY DASH STARTED TO SAY LOW FUEL. I CONTINUED TO DRIVE HOME BECAUSE I WAS SO CLOSE. I GET HOME AND JUMPED OUT OF THE VEHICLE TO LISTEN TO MY CAR AND EVERYTHING SOUNDED GOOD. I SHUT THE CAR OFF. ON MONDAY MORNING, I WALKED OUT AND NOTICED ALL THE OIL IN THE CAR HAD LEAKED OUT OF THE CAR ONTO MY DRIVEWAY. I IMMEDIATELY CALLED TOYOTA AND THEY SAID THEY WOULD SEND A TOW TRUCK. THE TOW TRUCK DRIVER ARRIVED AND CHECKED THE OIL WITH THE DIP STICK. SINCE THERE WAS NO OIL IN THE VEHICLE, WE DID NOT START THE ENGINE. HE TOWED THE CAR TO TOYOTA (WHERE I HAVE ALL MY WORK DONE INCLUDING INSPECTIONS-WHICH THE LAST ONE WAS DONE 3 WEEKS PRIOR TO THIS INCIDENT). THE TOYOTA MECHANICS LOOKED AT THE VEHICLE. THEY CALLED ME AND SAID A HOSE UNDER THE ENGINE HAD CRACKED CAUSING THE OIL TO LEAK OUT. THEY HAD TO ORDER THE PART AND IT WOULD FIXED AND READY BY TUESDAY. THE PART DIDN'T COME IN AS EXPECTED AND THE CAR WAS NOT FIXED UNTIL WEDNESDAY. I LEFT WORK ON MY BREAK TO PICK UP THE VEHICLE WEDNESDAY NIGHT WHEN THEY CALLED AND SAID IT WAS READY. I PICKED UP THE VEHICLE FROM TOYOTA AND DROVE BACK TO WORK. ON THE WAY, I NOTICED A NOISE COMING FROM THE ENGINE BUT ASSUMED IT WAS OK SINCE IT WAS JUST FIXED. AFTER MY SHIFT (THURSDAY MORNING), I CAME OUT AND STARTED THE CAR. IMMEDIATELY AFTER STARTING THE VEHICLE, A LOUD BANGING NOISE CAME FROM THE ENGINE. I CALLED TOYOTA AND HAD THEM TOW THE VEHICLE BACK TO TOYOTA. THEY LOOKED AT THE CAR AND CALLED ME AND STATED THE ENGINE HAD BLOWN AND THAT IT WOULD COST $7000 TO REPLACE. THEY SAID I COULD KEEP THE VEHICLE THERE UNTIL I DECIDE WHAT TO DO.

NHTSA #: 11287671
mediumENGINE
Filed: Sep 2019

ON THE HIGHWAY AT 75 MILES/HOUR (WITH MY 3 SMALL CHILDREN IN THE BACKSEAT), LOSS OF ENGINE OIL PRESSURE. DIAGNOSED AS THE ENGINE OIL COOLER PIPE, OIL WAS EVERYWHERE WITHOUT ANY IN THE ENGINE. THIS IS A KNOWN ISSUE ON MANY ENGINES WHICH WAS COVERED BY TOYOTA FOR A LIMITED TIME/MILEAGE WITH A LIMITED EXTENDED WARRANTY UNDER A "CUSTOMER SUPPORT PROGRAM (ZE2)." WE WERE NEVER NOTIFIED OF THIS POTENTIAL ISSUE, AS WE WOULD HAVE ELECTED TO FIX THIS PRIOR TO AN OIL BLOWOUT, TO PREVENT A POTENTIAL ACCIDENT WITH LOSS OF THE ENGINE WHILE DRIVING, PARTICULARLY WITH OUR CHILDREN IN THE VEHICLE.

NHTSA #: 11258179
mediumENGINE
CrashFiled: Aug 2019

2008 HIGHLANDER, ENGINE OIL COOLER PIPE FAILED, DROPPED 4 QTS OF OIL ON THE HIGHWAY, WHICH LED TO A SLIPPERY SITUATION, I PULLED OVER BUT A CAR BEHIND ME SKIDDED THROUGH THE OIL AND REAR ENDED THE CAR IN FRONT OF THEM DUE TO THE OIL LEFT ON THE ROAD IMPACTING THEIR SAFE STOPPING DISTANCE. THIS FAILED PART WAS A RUBBER HOSE HOLDING HOT MOTOR OIL NEXT TO THE CATATLYTIC CONVERTER, TERRIBLE DESIGN, TOYOTA REPLACED THIS ORIGINAL RUBBER HOSE WITH PART 04004-29131 THAT WAS METAL PIPES NOT HOSES. THIS PART WAS ELIGIBLE FOR A TOYOTA EXTENDED WARRANTY COVERAGE (TOYOTA WARRANTY ENHANCEMENT ZE2) TILL 2016 OR SO, BUT I WAS NEVER NOTIFIED VIA MAIL OF THE ISSUE, THEREFORE DID NOT KNOW ABOUT IT UNTIL AFTER MY CAR BROKE DOWN. THERE ARE MANY DOCUMENTED ISSUES OF THIS PART FAILING, AND ALSO MANY DOCUMENTED ISSUES OF TOYOTA FAILING TO NOTIFY CUSTOMERS DUE TO THEIR INABILITY TO LINK VIN TO MAILING ADDRESS PRIOR TO 2014. I FEEL THAT TOYOTA DIDN'T NOTIFY ME PROPERLY, WHICH CAUSED AN UNSAFE SITUATION FOR ME AND OTHER MOTORISTS. HAD THIS BEEN A RECALL, THEY WOULD HAVE BEEN OBLIGATED TO MORE FORMALLY NOTIFY CUSTOMERS AND DEALERSHIPS ABOUT THIS HAZARD, AND WOULD HAVE TO FIX THEM ALL, VS. THE RELATIVELY SMALL NUMBER THAT THEY DID FIX. I CALLED TOYOTA MOTOR CORP CUST SERVICE, AND THEY TOLD ME THEY NO LONGER HAD ANY FINANCIAL OR NOTIFICATION OBLIGATION FOR THIS DESIGN & SAFETY DEFECT AS THE 'WARRANTY ENHANCEMENT' HAD EXPIRED. PLEASE REQUIRE A RECALL! THERE ARE THOUSANDS OF CARS ON THE ROAD TODAY WITH THIS UNSAFE CONDITION READY TO CAUSE PROBLEMS!

NHTSA #: 11244249
mediumENGINE
Filed: Jul 2019

THE ENGINE IS EMITTING SMOKE, CREATES RATTLING SOUND. AT START TIMING CHAIN SOUNDS SCARED KIDS. WHILE DRIVING YOU CAN HEAR KNOCKING SOUND AND IF SOMETHING CAN BREAK WHILE DRIVING.

NHTSA #: 11234326
mediumENGINE
Filed: May 2019

THE CAR WAS TRAVELING APPROX. 65 MPH ON THE FREEWAY WHEN SUDDENLY I NOTICED SMOKE COMING UP FROM UNDER THE HOOD. I IMMEDIATELY PULLED OFF THE FREEWAY AND IN THE PROCESS NOTICED THE ENGINE SOUNDING DIFFERENT AND PERFORMANCE LEVEL QUICKLY DROPPING. I THEN NOTICED THE OIL LIGHT COME ON, SO I CONTINUED TO FIND THE FIRST SAFE SPOT AVAILABLE TO PULL OVER. I THEN CALLED AAA AND THEY HAD TO TOW THE VEHICLE BECAUSE THE CAR HAD EVIDENTLY DRAINED ALL OF ITS OIL, LEAVING A PUDDLE. THE CAR WAS THEN TOWED TO NEIGHBORHOOD CAR CARE IN MISSION VIEJO. IT WAS NOTICED AT THE SHOP THAT THE ENGINE AND COMPARTMENT WERE COVERED IN OIL. I WAS TOLD THE ENGINE OIL COOLER LINE HAD FAILED AND WOULD NEED TO BE REPLACED WITH AN UPGRADED PART. I WAS ALSO INFORMED THAT HAVING THE ENGINE COATED IN OIL IS A FIRE HAZARD, AND HE TOLD ME I WAS LUCKY MY ENGINE DIDN'T CATCH FIRE WHILE ON THE FREEWAY. HE TOLD ME AFTER THE REPAIR, THAT I WOULD NEED TO GET THE ENGINE AND COMPARTMENT CLEANED TO AVOID A FIRE. OUT OF CONCERN OF THE POTENTIALLY DANGEROUS SITUATION I WAS IN, I CONTACTED TOYOTA. THEY WERE AWARE OF THE PROBABLE FAILURE OF THE PART, AND SAID THERE WAS A WARRANTY, BUT THEY DON'T INFORM CUSTOMERS UNLESS THEY HAVE A FAILURE WITHIN THE WARRANTY PERIOD. HAD I BEEN INFORMED OF THIS POTENTIAL DANGER, I WOULD HAVE HAD IT REPAIRED IMMEDIATELY, BEFORE PUTTING MYSELF AND FAMILY AT RISK.

NHTSA #: 11217171
mediumENGINE
Filed: May 2019

VVT-I OIL LINE FAILURE CAUSING COMPLETE LOSS OF ENGINE OIL WHILE DRIVING AT SPEED ON A HIGHWAY. CAR HAD TO BE TOWED AND REPAIRED DUE TO LACK OF QUALITY PARTS USED IN THE MANUFACTURING PROCESS. TOYOTA IDENTIFIED THIS PROBLEM INTERNALLY YET FAILED TO TAKE APPROPRIATE MEASURE TO IDENTIFY ALL MODELS EQUIPPED WITH SUBSTANDARD OIL LINES AND, LIKEWISE, DID NOT ATTEMPT IN EARNEST TO NOTIFY OWNERS OF AFFECTED MODELS. THE RESULT OF TOYOTA'S LACK OF APPROPRIATE EFFORT IN NOTIFYING OWNERS RESULTED IN OIL LINE PARTS FAILURES OCCURRING OUTSIDE OF AN EXTENDED COVERAGE PERIOD INSTITUTED BY TOYOTA. BECAUSE TOYOTA DID NOT ACT IN GOOD FAITH, OWNERS WERE NOT NOTIFIED AND WERE SUBSEQUENTLY PUT AT RISK OF OIL LINE PARTS FAILURES RESULTING IN ENGINE DAMAGE OR EVEN ENGINE FAILURE. MANY OF THE AFFECTED MODELS ARE STILL IN OPERATION AND THE DRIVERS OF THESE VEHICLES WILL HAVE NO IDEA UNTIL THE PART FAILS DUE TO TOYOTA'S LACK OF APPROPRIATE ACTION. TOYOTA OFFERS NO SUPPORT FOR THIS DEFECT OUTSIDE OF A WARRANTY ENHANCEMENT OR LIMITED SERVICE CAMPAIGN WHICH OWNERS WERE NOT SUFFICIENTLY MADE AWARE OF.

NHTSA #: 11209101
mediumENGINE
Filed: Jun 2018

OIL COOLER PIPE MALFUNCTION. WHILE DRIVING, THE OIL COOLER PIPE STARTED TO LEAK FROM A HOLE IN THE RUBBER SECTION BETWEEN THE METAL CLAMPS. ALL THE ENGINE OIL CAME OUT WITHIN A FEW MINUTES WHILE DRIVING ON THE HIGHWAY. TOYOTA HAD A RECALL IN 2011 FOR THIS EQUIPMENT, BUT NO LONGER ALLOWS REPAIR OR REPLACEMENT UNDER RECALL.

NHTSA #: 11104470
mediumENGINE
Filed: Sep 2017

I RECENTLY LEARNED IT IS A "KNOWN" ISSUE BY TOYOTA THAT THE OIL COOLER LINE COULD RUPTURE. THIS HAPPENED TO ME AS I WAS DRIVING ON A VERY BUSY 3-LANE HIGHWAY. MY ONLY INDICATION WAS WHEN THE OIL PRESSURE LIGHT CAME ON, INDICATING AN URGENT NEED FOR ME TO PULL OVER. LUCKILY I WAS ALREADY IN THE RIGHT LANE GETTING READY TO GET OFF AT THE NEXT EXIT, HOWEVER ONLY 5 MINUTES EARLIER I WAS TRAVELING AT A HIGH RATE OF SPEED, KEEPING UP WITH THE 3 LANES OF TRAFFIC. I FEEL THIS ISSUE IS VERY UNSAFE BECAUSE I BARELY HAD ENOUGH TIME TO EXIT THE ROAD QUICKLY AND SINCE THIS HAS THE POSSIBILITY TO CEASE THE ENGINE, I FEEL IT COULD HAVE CAUSED AN ACCIDENT. WHEN MY SUV WAS CHECKED MY THE MECHANIC HE INFORMED ME THAT I HAD VERY LITTLE OIL LEFT IN MY ENGINE. I CONTACTED TOYOTA WHO STATED THEY DID NOT SEE HOW THIS WAS A SAFETY CONCERN. I DISAGREE.

NHTSA #: 11023908
mediumENGINE
Filed: Aug 2017

DRIVING DOWN ROADWAY WHEN A LOUD NOISE WAS HEARD IN THE ENGINE, FOLLOWED BY CHECK OIL LIGHT TO ILLUMINATE SHORTLY AFTER. DROVE TO NEAREST AUTOMOTIVE REPAIR SITE FOR SERVICE FEARING MORE DAMAGE TO ENGINE BY DRIVING FARTHER. MECHANIC DISCOVERED OIL LINE (PREVIOUSLY REPAIRED UNDER RECALL) HAD BURST AND EMPTIED ALL OIL ONTO ROADWAY. PREVIOUS REPAIR, DONE UNDER SPECS OF RECALL, DIDN'T HOLD UP AND REQUIRED ANOTHER REPAIR. TOYOTA DEALERSHIP CALLED DUE TO RECALL BEING PERFORMED THERE PRIOR. BECAUSE IT WAS COMPLETED TO SPECS, NO FURTHER ASSISTANCE WAS OFFERED. REPAIR COMPLETED WITH METAL (NOT RUBBER) TUBING AND PAID FOR OUT OF POCKET BY DRIVER. FIRE RISK NOTED SINCE OIL SPRAYED UNDERNEATH CAR, ONTO BACK OF CAR AND ONTO ROADWAY.

NHTSA #: 11015413
mediumENGINE
Filed: Jul 2017

SUDDEN LOSS OF OIL WHILE DRIVING CAUSING ME TO PULL OVER IMMEDIATELY SECONDARY TO LOUD ENGINE NOISE, DECREASED POWER, AND FEAR OF CAUSING MORE ENGINE DAMAGE. LOCAL MECHANIC DISCOVERED THAT THE ENGINE OIL COOLING TUBE BURST AND DUMPED ALL THE OIL. SERIOUS SAFETY ISSUE WHEN YOU ARE FORCED TO PULL OVER TO THE SHOULDER ON A BUSY ROAD AND LEFT STRANDED AS WELL AS THE FIRE RISK WHEN ALL THE OIL NOW COVERS THE ENGINE/UNDERBODY/BACK OF VEHICLE.

NHTSA #: 11006730
mediumENGINE
Filed: Jun 2017

THE CAR BLEW THE ENGINE OIL COOLER PIPE LEAKING PROFUSELY I DROVE IT AT NIGHT CAME HOME AND THERE WAS A 12 X 12 OIL LEAK IN MY GARAGE. I PULLED IT OUT OF THE GARAGE WITH THE MOTOR RUNNING AND THERE WAS ANOTHER 12 X 12 OIL SPILL ON MY DRIVE WAY. I HAVE A LINE ALL THE WAY DOWN MY STREET OF THE OIL SPEWING OUT OF THE ENGINE . I HAD TO GET THE CAR TOWED THE FOLLOWING DAY TO TOYOTA WHO KNEW ABOUT THE PART AND OFFERED AN EXTENDED 10 YEAR WARRANTY TO FIX THIS PROBLEM. THERE WAS ONLY 2 QUARTS OF OIL LEFT IN THE CRANK CASE. NO LOW OIL LIGHT CAME ON. I WOULD HAVE BLOWN MY MOTOR FOR SURE IF I WAS ON THE HIGHWAY. THERE IS A VIDEO FROM TOYOTA ABOUT THE ENGINE OIL COOLER PIPE LEAKING AND THAT THEY CHANGED THE PART FROM RUBBER HOSES TO METAL. WHY WAS THERE NOT A RECALL ON THIS PART. IT IS NOT A MATTER OF IF IT WILL FAIL BUT WHEN. THIS COULD HAVE CAUSED A SERIOUS SITUATION!

NHTSA #: 11001630
mediumENGINE
Filed: Jun 2017

DRIVING ON A RURAL 2 LANE ROAD THE CAR STARTED KNOCKING AND THE LIGHT FOR THE VSC CAME ON. IT SAID TO BRING TO THE DEALER. GOT HOME AND CHECKED THE OIL AND THERE WAS NOT ONE DROP ON THE DIP STICK. (MY OIL WAS CHANGED AT THE DEALER TWO WEEKS PRIOR). THE OIL WAS HOWEVER SPRAYED UNDER THE ENTIRE UNDERCARRIAGE. THE PART THAT IS THE PROBLEM IS THE OIL COOLER LINE.

NHTSA #: 10993075
mediumENGINE
Filed: Mar 2017

PURCHASED THIS 2008 TOYOTA HIGHLANDER HYBRID NEW FROM GREENTREE TOYOTA IN DANBURY CT. WE SELECTED THE HYBRID VERSION TO SAVE ON GAS. LITTLE DID WE KNOW OUR SAVINGS IN GAS WOULD BE SUCKED UP IN OIL CONSUMPTION. I NEED TO CARRY A CASE OF OIL IN THE CAR AT ALL TIMES. ASKED TOYOTA SERVICE IN DANBURY CT TO INVESTIGATE AND THEY CONDUCTED THE SAME OIL TEST OTHERS SPEAK ABOUT. ALTHOUGH THEY SAY OUR HIGHLANDER PASSED THE TEST I END UP ADDING ABOUT 2 QUARTS OF OIL BETWEEN EVERY OIL CHANGE. THIS CAR WAS SERVICED IN EXACT COMPLIANCE WITH THE RECOMMENDED SERVICE SCHEDULE. THE TOYOTA SERVICE DEPARTMENT IN DANBURY CT JUST SAYS THAT IT IS NORMAL FOR A CAR WITH 135,000 MILES ON IT TO BURN OIL. THIS WAS A HUGE INVESTMENT. I WOULD EXPECT AT LEAST 200K MILES ON A CAR BEFORE EXPERIENCING THIS SORT OF PROBLEM. VERY DISAPPOINTING. I WOULD HAVE EXPECTED TOYOTA TO STAND BEHIND THEIR PRODUCT. INSTEAD WE GET A WELL ORCHESTRATED DON'T ADMIT ANY WRONGDOING RESPONSE. TOYOTA SHOULD BE HELD ACCOUNTABLE FOR PRODUCING A SUBSTANDARD PRODUCT.

NHTSA #: 10966643
mediumENGINE
Filed: Dec 2015

THE PRIMARY ISSUE OF CONCERN IS REGARDING THE VEHICLES VALVE SPRINGS. AS A RESULT OF THE VALVE SPRING WHICH WAS IN PLACE, THE VEHICLE IN WHICH I DROVE, STALLED MULTIPLE TIMES WHILE IN MOTION ON A HIGHWAY, BEFORE I WAS ABLE TO GET IT CHECKED. IN ORDER TO RECTIFY THIS IT COST OVER $2,000.00 IN REPAIRS. THIS ISSUE IS OF GRAVE CONCERN, AS A FAULTY VALVE SPRING, IF IT WERE TO HAPPEN ON A HIGHWAY, COULD RESULT IN THE DEATH OF A DRIVER, PASSENGERS, AND OTHER VEHICLES. THIS ISSUE IS SIMILAR TO THE 2010 VALVE SPRING ISSUE WHICH AFFECTED LEXUS VEHICLES. IN THAT 2010 ISSUE, TOYOTA ADMITTED FAULT AND RECALLED ISSUES FOR 2006 TO 2008 LEXUS MODELS. GIVEN THAT THE ISSUE HAPPENED TO OTHER BRANDS OWNED BY TOYOTA THE DOT SHOULD SEE WHETHER THE ISSUE IS MORE WIDESPREAD, AND WHETHER MY VEHICLE FALLS UNDER THIS ISSUE AS WELL. *JS

NHTSA #: 10817136
mediumENGINE
Filed: Dec 2015

ENGINE OIL COOLING (RUBBER) HOSE BURST WHILE DRIVING AND DUMPED ALL OF MY OIL ... TOYOTA HAS SINCE REPAIRED THIS PART WITH A SERIES OF METAL PIPES, WHICH SUGGESTS TO ME THAT THEY REALIZE THAT THIS IS A DEFECT BUT IT IS NOT ACKNOWLEDGED AS A RECALL

NHTSA #: 10816474
mediumENGINE
Filed: Oct 2015

I RECENTLY NOTICED A RATTLING SOUND OUT OF THE ENGINE AREA THAT OCCURS INTERMITTENTLY. IT TYPICALLY OCCURS AFTER THE VEHICLE SITS FOR A COUPLE HOURS AFTER IT HAS BEEN DRIVEN UP TO OPERATING TEMPERATURE. THE SOUND HAPPENS FOR LESS THAN 2 SECONDS. THE TOYOTA DEALER IN OUR AREA DIAGNOSED THE ISSUE AS A FAILURE OF THE INTAKE CAM GEAR PER TOYOTA TECHNICAL SERVICE BULLETIN 0094-09. THE SERVICE ADVISOR STATED THAT IF THE ISSUE IS LEFT UNADDRESSED, IT COULD LEAD TO COMPLETE ENGINE FAILURE. HE ALSO STATED THAT THE UPDATED CAM GEAR MADE BY TOYOTA DOES NOT FIT THE EXISTING CAMSHAFT. THIS MEANS THAT ALL 4 CAM GEARS AND TWO CAMSHAFTS WOULD HAVE TO BE REPLACED WHICH DRAMATICALLY INCREASES THE LABOR AND PARTS COSTS. I WAS GIVEN THE FOLLOWING QUOTE FOR THE REPAIR: PART'S $3748.00 LABOR $2137.00 TAX $348.00 TOTAL $6233.00 I TOOK THE VEHICLE TO ANOTHER TOYOTA TO CONFIRM THE DIAGNOSIS AND THEY CONFIRMED THE ISSUE AND QUOTED ME AT A SIMILAR PRICE TO DO THE REPAIR. MESSAGE BOARDS ALL ACROSS THE INTERNET DESCRIBE A SIMILAR PHENOMENON. AFTER DISCUSSING THE MATTER WITH TOYOTA CORPORATE, THEY AGREED TO COVER 50% OF THE PARTS COST, BUT I BELIEVE THIS TO BE UNFAIR BECAUSE THEIR UPDATED PART INTRINSICALLY AND DRAMATICALLY INCREASES THE LABOR AND PARTS COSTS. EVEN THOUGH ONLY ONE CAM GEAR FAILED, THE REPLACEMENT OF ALL 4 CAM GEARS IS NOW NECESSARY.

NHTSA #: 10786744
mediumENGINE
Filed: Oct 2015

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE AIR CONDITION TUBE FAILED WHILE DRIVING. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE AIR CONDITION TUBE WAS EXPOSED TO THE MOTOR VENTILATOR CAUSING THE TUBE TO OVERHEAT AND EXPLODE, SPILLING THE COOLANT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

NHTSA #: 10781914
mediumENGINE
Filed: Oct 2015

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING 50 MPH, THE CONTACT SMELLED BURNING OIL. THE CONTACT PULLED OVER AND FOUND A LEAK IN THE MOTOR OIL COOLING HOSE. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED. IN ADDITION, THE MECHANIC FOUND AN ISSUE WITH THE CAM SHAFT OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 126,000.

NHTSA #: 10781801
mediumENGINE
Filed: Jun 2015

ACCORDING TO THE FOLLOWING WEBSITE, THERE IS A KNOWN ISSUE WITH A CHEAP PART ON THE TOYOTA V6 ENGINES. THERE WAS EVEN A RECALL FOR THE PART, HOWEVER, I"M TOLD MY CAR WASN'T ON THE RECAL LIST. HTTPS://SITES.GOOGLE.COM/SITE/TOYOTAV6OILLINESCANDAL/ THE ISSUE AT HAND IS THE CAR HAS BEEN TO THE DEALER FOR ALL MAINTENANCE, SO ITS NOT A NEGLECT ISSUE. THE REAR BANK VVT-I OIL LINE USED IN PRIOR TO 2008 (MINE HAS THIS ISSUE AS WELL) IS METAL WITH A RUBBER HOST CONNECTING THE TWO. THE HOSE RUPTURES, DUMPS ALL OF THE OIL, WHICH SQUIRTS ONTO THE PASSENGER WHEEL, IN THE BRAKES, ETC. IT CAN NOT ONLY CAUSE A FIRE IN THE ENGINE BAY (WHICH IT DID NOT IN THIS CASE), BUT IT COULD ALSO LEAD TO AN INABILITY TO STEER OR BRAKE (NEITHER WERE THE CASE HERE). LASTLY, 6 QUARTS OF OIL DRAINED OUT IN LESS THAN 60 SECONDS, AND THE ENGINE COULD HAVE SEIZED. THIS IS A SERIOUR ISSUE FOR A $35.00 PART.

NHTSA #: 10726484
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: May 2015

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE FUEL PUMP FAILING WAS A KNOWN ISSUE. THE VEHICLE WAS THEN PUT THROUGH A STRESS TEST AND THE SERVICE DEPARTMENT KEPT AND DROVE THE VEHICLE. THE SERVICE MANAGER STATED THAT THE FAILURE WAS NOT THE FUEL PUMP AND THAT THERE WAS AN ISSUE WITHIN THE SYSTEM ONCE THE VEHICLE WARMED UP THAT CAUSED THE VEHICLE TO LOSE POWER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.

NHTSA #: 10716697
mediumENGINE
Filed: Apr 2015

I PURCHASED A QUALIFIED PRE-OWNED 2008 TOYOTA HIGHLANDER SPORT FROM RICE TOYOTA IN GREENSBORO, NC IN FEBRUARY OF 2013. SINCE THAT TIME, I HAVE PROPERLY SERVICED THE VEHICLE AND RETAINED ALL SERVICE RECORDS. ON OR ABOUT MARCH 31, 2015, WHILE I WAS DRIVING HOME FROM WORK ON I-40 (65 MPH INTERSTATE HIGHWAY), THE ENGINE IN MY HIGHLANDER SUDDENLY STALLED AND THE CHECK ENGINE LIGHT CAME ON. I COASTED INTO A REST AREA (LUCKILY) AND WAS TOWED TO A SERVICE STATION IN GREENSBORO. A COMPLETE DIAGNOSTIC WAS PERFORMED AND IT WAS DETERMINED THAT THE ENGINE FAILURE WAS DUE TO A FAULTY ENGINE VALVE SPRING. EVERY MECHANIC I HAVE SPOKEN WITH HAVE INDICATED THAT A VALVE SPRING SHOULD NOT BREAK ON A 2008 TOYOTA WITH AROUND 100K MILES. I SEARCHED ONLINE AND FOUND THAT TOYOTA HAS RECALLED HUNDREDS OF THOUSANDS OF CERTAIN LEXUS MODELS, INCLUDING MODELS FROM 2008 WITH THE SAME 3.5 LITER V6 ENGINE AS IS IN MY HIGHLANDER, FOR FAULTY VALVE SPRINGS THAT RESULT IN SUDDEN ENGINE STALLING. RICE TOYOTA HAS REFUSED TO PROVIDE ANY ASSISTANCE, AS HAS TOYOTA CORPORATION. FURTHER, TOYOTA CORPORATION HAS REFUSED TO PROVIDE ME WITH ANY INFORMATION REGARDING THE MANUFACTURER OF THE VALVE SPRING IN MY VEHICLE AND/OR ANY INDICATION IF THE SAME VALVE SPRING WAS IN THE RECALLED LEXUS MODES. I HAVE SEEN CLASS ACTION LAW SUITS FILED AGAINST TOYOTA FOR CONCEALING ISSUES WITH VALVE SPRINGS. THIS DEFECT CAN BE VERY DANGEROUS AS THE VEHICLE STALLS SUDDENLY AND WITHOUT WARNING. I NEED ASSISTANCE TO MOTIVATE TOYOTA CORPORATION AND RICE TOYOTA TO CORRECT A CLEAR DESIGN AND/OR MANUFACTURING DEFECT THAT CAUSED A POTENTIALLY DANGEROUS ENGINE STALL IN THE MIDDLE OF A MAJOR INTERSTATE HIGHWAY. *TR

NHTSA #: 10704454
mediumENGINE
Filed: Nov 2014

ENGINE OIL LEAKED ALMOST EMPTY. WHEN I PICKED UP KID FROM SCHOOL PARKING ON THE DRIVEWAY ON THAT RAINY DAY, SAW A LEAK LINE ON THE WET GROUND. NEXT SATURDAY I FILLED A QT OIL TO THE LEVEL AND DROVE TO REPAIR SHOP. THE TECHNICIAN SAID ALMOST ALL 5.5 QT OIL WAS LEAKED OUT. TURNED OUT IT WAS TIMING CHAIN COVERS SILICON SEALER BROKEN. I AM THE PERSON ALWAYS CHECK AROUND MY CAR BEFORE GOING OUT, IF NOT CHECKING, THINGS COULD BE VERY BAD. *TR

NHTSA #: 10655236
mediumENGINE AND ENGINE COOLING
Filed: Oct 2014

AFTER PARKING THE CAR AT THE AIRPORT FOR A COUPLE OF DAYS AND UPON RETURN STARTED THE CAR AND STARTED HEARING GRINDING NOISE FROM THE PASSENGER SIDE OF THE ENGINE AND WOULD NOT BE AUDIBLE AT THE HIGHWAY OR FREEWAY DRIVING SPEEDS (> 40 MILES). TOOK TO THE DEALER TO GET 2 OUTSTANDING RECALLS (SPIRAL CABLE AND SOFTWARE UPDATE FOR BRAKE PEDAL OVERRIDE) AND WAS TOLD THAT THE WATER PUMP IS FAILING. COST COULD BE AROUND $800 AND WAS NOT HAPPY TO HEAR AS THE QUALITY OF THESE PARTS CONSISTENTLY BEEN DETERIORATING AND HAD TO REPLACE ON EARLIER TOYOTA'S THAT I OWNED. *TR

NHTSA #: 10649917
mediumENGINE AND ENGINE COOLING
Filed: Oct 2014

I WAS DRIVING HOME FROM WORK. THE OIL COOLER HOSE FAILED LEAKING OIL AND SMOKING FROM BURNING ON EXHAUST THEN OIL PRESSURE LIGHT CAME ON. DEALER SAYS RECALL WAS DONE ALREADY HOWEVER IT APPARENTLY DID NOT FIX THE ISSUE. THEY SAY THEY CAN'T DO ANYTHING CAUSE IT WAS ALREADY DONE ONCE. NOT SURE IF ANY ENGINE DAMAGE WAS DONE NEED TO HAVE IT TOWED TO A SHOP. *TR

NHTSA #: 10644369
mediumENGINE
Filed: Sep 2014

THE OIL COOLER HOSE ON MY 2008 HIGHLANDER SUDDENLY MALFUNCTIONED, CAUSING MOST OF MY CAR'S OIL TO SPILL OUT ON TO THE DRIVEWAY. APPARENTLY, THIS PARTICULAR RUBBER HOSE HAS BEEN THE SUBJECT OF RECALLS AND EQUIPMENT UPGRADES TO A METAL PIPE IN OTHER TOYOTA MODELS, BUT NOT THE HIGHLANDER. THIS IS A SAFETY ISSUE THAT TOYOTA IS NEGLECTING TO ACKNOWLEDGE IN ITS HIGHLANDERS. I CALLED MY LOCAL TOYOTA DEALERSHIP TO REPORT THE PROBLEM, AND ASK WHAT TOYOTA IS DOING TO FIX IT, AND THEY DENIED THERE WAS ANY KIND OF PROBLEM WITH THE OIL COOLER HOSES. A SIMPLE GOOGLE SEARCH IMPLIES OTHERWISE. *TR

NHTSA #: 10637334
mediumENGINE AND ENGINE COOLING,EQUIPMENT
Filed: Jul 2014

MY 2008 TOYOTA HIGHLANDER SPORT OIL COOLER LINE JUST GAVE OUT. DURING MY RESEARCH I FOUND THIS HAS BEEN A PROBLEM IN THE PAST. MY CAR HAS BEEN IN THE SHOP FOR OVER TWO WEEK. ACCORDING TO THE TOYOTA DEALER, THE RUBBER HOSE IS BEING REPLACED BY METAL. TOYOTA DOES NOT HAVE AN ETA FOR THE PART. THE DEALERSHIP IS NUMBER 90 ON THE LIST.. THEY WILL NOT PROVIDE A CAR. *TR

NHTSA #: 10609514
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Jun 2014

WHILE DRIVING MY CARE ON THE HIGHWAY THE "LOW ENGINE PRESSURE" LIGHT CAME ON. I IMMEDIATELY EXIT THE HIGHWAY AND WENT TO THE GAS STATION. ALL THE OIL IN MY CAR LEAKED OUT. WE PUT 4 QUARTS OF OIL IN MY CAR AND WHEN YOU TURN ON THE CAR ALL THE OIL LEAKED OUT. I CALL FOR A FLAT BED TOW TRUCK AND DROP MY CAR OFF TO THE DEALER. TOYOTA HAS A RECALL 2GR-FEV6 LSC 90K, WHICH HAS THIS ISSUE. THE TOYOTA DEALER IS SAYING MY VEHICLE VIN # IS NOT EFFECTED BY THIS. HOW COULD THIS BEEN WHEN THE SAME EXACT THING HAPPEN TO MY CAR AND THEY ARE REPLACING THE PARTS THAT ARE PART OF THIS RECALL. THEY ARE CHARGING ME $900.00 TO FIX THE CAR. I NEED HELP. MY TOYOTA LIFE TIME WARRANTY DOES NOT COVER THIS!!!!!.....THIS IS A SERIOUS SAFETY ISSUE. I BELIEVE TOYOTA IS COVERING IT UP SO THAT THEY DO NOT HAVE TO HAVE ALL THE VEHICLES FIXED DUE TO THIS MALFUNCTION. *TR

NHTSA #: 10606639
mediumENGINE
Filed: May 2014

I NORMALLY RIDE A VANPOOL, BUT DUE TO FLASH FLOOD WARNINGS TODAY I DECIDED TO DRIVE MY CAR INTO THE OFFICE. MY HUSBAND CALLED ME AT WORK TO TELL ME HE NOTICED A BIG OIL SPOT ON THE GARAGE AFTER I LEFT FOR WORK. HE TOLD ME TO PULL OVER AND NOT DRIVE MY HIGHLANDER IF IT STARTED CLACKING OR SMOKING ON MY WAY HOME. MY HUSBAND JUST CHANGED THE OIL IN MY CAR A FEW DAYS PRIOR. BEFORE I COULD MAKE IT HOME THE CAR WAS SMOKING, KNOCKING, AND SHIFTING VERY LOUDLY. MY HUSBAND SAID I WAS LUCKY THIS DIDN'T LOCK UP THE ENGINE. HE DISCOVERED OIL SPLATTERS ALL OVER THE TIRE AND NEAR THE ENGINE. WE HAD NO ISSUES AT ALL PRIOR TO TODAY. WE ARE GOING TO TRY REPLACING THE OIL LINE AS DENOTED IN OTHER PEOPLES COMMENTS. THEIR EXPERIENCES WITH THIS ISSUE MIRROR MY EXPERIENCE. I'M DISAPPOINTED TO HEAR TOYOTA ISSUED A SERVICE BULLETIN ABOUT THIS AND NOT A SAFETY RECALL. THIS COULD HAVE BEEN A HUGE SAFETY ISSUE AS I'M HAULING KIDS TO/FROM DAYCARE DURING RUSH HOUR TRAFFIC NOT TO MENTION LOCKING UP THE ENGINE. THIS CAME OUT OF THE MIDDLE OF NOWHERE. *TR

NHTSA #: 10594692
mediumENGINE
Filed: May 2014

TOYOTA'S T-SB-0201-1 SHOULD TRIGGER A RECALL!! MY WIFE WAS DRIVING HER '08 HIGHLANDER, WITH 2 CO-WORKER PASSENGERS, TO A FUNERAL. ON 95N IN DANVERS, MA, A MOTOR BIKER PULLED ALONGSIDE & FLAGGED MY WIFE TO PULL OVER ASAP AS THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT AND UNDER THE CAR. AFTER STOPPING THE CAR & WAITING FOR THE SMOKE TO DISSIPATE,HE CHECKED & FOUND THERE WAS NO LONGER ANY OIL IN THE ENGINE, THE OIL HAD EMPTIED FROM THE ENGINE THE LAST FEW MILES WHILE ON THE HIGHWAY. I ARRIVED LATER THAT MORNING TO INVESTIGATE, TO DISCOVER THAT THE OIL WAS BELOW THE DIPSTICK. THE BOTTOM OF THE ENGINE & ENTIRE UNDERSIDE OF THE VEHICLE, INCLUDING THE EXHAUST SYSTEM, SPARE TIRE, WHEEL WELLS, RIGHT WHEELS & TIRES & REAR LIFTGATE WERE COATED IN ENGINE OIL. THE SMOKE APPARENTLY WAS FROM OIL SPLASHING ONTO THE HOT EXHAUST SYSTEM, & VAPORIZING DUE TO THE HIGH TEMP, CREATING A POTENTIAL FIRE HAZARD. WE HAD THE CAR TOWED TO THE NEAREST TOYOTA DEALERSHIP. THEY DETERMINED THAT AN OIL COOLER LINE EXTERNAL TO THE ENGINE - PART OF A TOWING OPTION PACKAGE THE CAR HAS - HAD RUPTURED! THE ENGINE'S OIL HAD BEEN PUMPED OUT BY THE OIL PUMP. WE HAVE SINCE DISCOVERED THAT TOYOTA HAD ISSUED A TECHNICAL SERVICE BULLETIN - T-SB-0201-11 - IN DECEMBER 2011 WHICH ADDRESSED "OIL SEEPAGE" FROM THIS EXACT OIL LINE. NOW WE ARE $480 POORER, & WE COULD HAVE EXPERIENCED A $10 K ENGINE FAILURE DUE TO SEIZING, & POSSIBLE INJURY OR LOSS OF LIFE DUE TO THIS. THIS TSB WAS NEVER PERFORMED ON OUR CAR AS WE HAD NEVER SEEN SPOTTING IN OUR DRIVEWAY FROM THIS LEAK. THE NEW PART INSTALLED WAS REDESIGNED AS SOLID METAL TUBING TO FIX THE ORIGINAL RUBBER HOSE WITH CLAMPS. INSTEAD OF RECALLING ALL OF THE AFFECTED VEHICLES TO REPLACE THIS POTENTIAL LIFE TAKER, TOYOTA SIMPLY SWEPT IT UNDER THE RUG AND ONLY REPLACED THEM WHEN SOMEONE SAW A LEAK AND ONLY WHEN THEY STILL WERE BELOW THEIR 36,000 MILEAGE WARRANTY. CRAZY! *TR

NHTSA #: 10593150
mediumENGINE
Filed: May 2014

THE OIL LINE HAS DEGRADED, CAUSING TOTAL LOSS OF ENGINE OIL AND POSSIBLE ENGINE DAMAGE. *TR

NHTSA #: 10587715
mediumENGINE
Filed: Mar 2014

DRIVING IN PARKING LOT AT APPROXIMATELY 5MPH WHEN SMELLED BURNING OIL. PARKED CAR AND NOTICED SMOKE FROM UNDER THE HOOD. TURNED OFF CAR AND CHECKED UNDER THE HOOD AND NOTICED OIL OVER ENGINE. SEARCHED ONLINE AND SAW ISSUE WITH OIL-COOLER LINE "TOYOTA: ON SOME VEHICLES, THE ENGINE OIL COOLER PIPES MAY EXHIBIT AN OIL SEEPAGE. INFORMATION HAS BEEN PROVIDED REGARDING THIS ISSUE". THIS DID TURN OUT TO BE THE ISSUE. FORTUNATELY THIS EVEN OCCURRED WHEN WE WERE IN A PARKING LOT AND NOT DRIVING DOWN THE HIGHWAY WITH KIDS IN THE BACK. THIS IS A SIGNIFICANT ISSUE THAT COULD RESULT IN A FIRE AND/OR ENGINE DAMAGE. THE DEALER STATED THEY WERE AWARE OF THIS SERVICE NOTICE BUT NO OFFICIAL RECALL HAD OCCURRED. THIS HAS THE POTENTIAL TO BE A SIGNIFICANT ISSUE TO BOTH THE CARS AND PASSENGERS AND I HOPE THAT A RECALL WOULD OCCUR. *TR

NHTSA #: 10574587
mediumENGINE
Filed: Mar 2014

HIGH PRESSURE OIL COOLER LINE FAILURE OF RUBBER HOSE SECTION DUMPED 5 QTS OF ENGINE OIL SOAKING UNDERCARRIAGE AND SPRAYING ONTO NEARBY HOT EXHAUST PIPE AND RIGHT REAR TIRE. NO INDICATION OF LOSS OF OIL PRESSURE ON VEHICLE MONITORING SYSTEM. NOTICED A FAINT SMELL OF BURNT OIL WHEN VEHICLE WAS PARKED. RETURNED LATER TO START VEHICLE AND HEARD AUDIBLE ENGINE NOISE AND TURNED OF ENGINE TO INVESTIGATE UNDER HOOD, A NOTICEABLE PUDDLE OF OIL HAD ACCUMULATED UNDER CAR. VEHICLE TOWED FOR DIAGNOSES AND REPAIR. *TR

NHTSA #: 10573890
mediumENGINE
Filed: Feb 2014

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, SHE BEGAN TO HER A KNOCKING NOISE IN THE ENGINE. THE CONTACT PARKED THE VEHICLE AND HAD IT TOWED TO A CERTIFIED MECHANIC WHICH STATED THAT THE ENGINE COOLER HOSE HAD A HOLE AND CAUSE THE ENGINE OIL TO LEAK OUT OF THE VEHICLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA #: 10565662
mediumENGINE
Filed: Jan 2014

OIL PRESSURE WARNING LIGHT WENT ON ALMOST IMMEDIATELY PULLED OVER FOUND NO OIL ON DIPSTICK HAD RAPID OIL LEAK, DEALER REPLACED OIL COOLER HOSE WITH OIL COOLER PIPE. *TR

NHTSA #: 10559272
mediumENGINE
FireFiled: Nov 2013

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE BEGAN TO EMIT A BURNING OIL SMELL. THE CHECK ENGINE LAMP ILLUMINATED SO THE CONTACT ADDED OIL TO THE VEHICLE. THE CONTACT STATED THAT THE BURNING OIL SMELL STILL LINGERED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED AGAIN. IN ADDITION, A HOSE FROM THE ENGINE FAILED AND SPILLED MOTOR OIL ON THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE OIL COOLER LINE HAD EXPLODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

NHTSA #: 10551969
mediumENGINE
Filed: Oct 2013

THE VVT-I OIL COOLER HOSE BURST RESULTING IN A MAJOR ENGINE OIL SPILL IN A RESIDENTIAL DRIVEWAY. THE TOYOTA DEALERSHIP AND TOYOTA CORPORATE HEADQUARTERS REFUSE TO ASSUME RESPONSIBILITY FOR THE DEFECTIVE PART BECAUSE THE VEHICLE IS OUTSIDE THE WARRANTY PERIOD AND BECAUSE THEY CLAIM THERE IS NO RECALL FOR THIS PART ON THE HIGHLANDER. THIS SAME VVT-I OIL COOLER HOSE HAS BEEN RECALLED ON 1.6 MILLION US RAV4'S, CAMRY'S AND OTHER TOYOTA MODELS. NOT ONLY COULD A TOTAL LOSS OF ENGINE OIL CAUSE CATASTROPHIC ENGINE FAILURE, THIS ISSUE CAN ALSO BE CONSIDERED A SAFETY CONCERN. IF ENGINE OIL WERE TO HAVE MADE CONTACT WITH HOT ENGINE PARTS OR HOT EXHAUST PIPING, THEN A FIRE MAY HAVE OCCURRED WHICH COULD HAVE RESULTED IN SERIOUS VEHICULAR DAMAGE AND LOSS OF LIFE. *TR

NHTSA #: 10547073
mediumENGINE AND ENGINE COOLING
Filed: Oct 2013

WHILE SITTING IN A LINE OF TRAFFIC ON OUR WAY HOME FROM A 2 MILE TRIP TO THE STORE, WE NOTICED A HOT OIL SMELL. I SAID TO MY WIFE THAT SOMEONE NEEDS TO GET THEIR CAR IN FOR SERVICE WORK, NOT KNOWING THAT WE WERE THIS SOMEONE! THIS SMELL HAD NOT BEEN PRESENT AT HOME, ON OUR TRIP TO THE STORE OR WHEN PARKED THERE. WHEN I PULLED INTO MY GARAGE, STEAM/SMOKE APPEARED TO BE COMING FROM THE HOOD. THE DIPSTICK SHOWED VERY LOW OIL. THERE HAD BEEN NO SIGNS OF AN OIL LEAK IN THE GARAGE BEFORE, BUT, AFTER ARRIVING HOME I SAW A BIG OIL LEAK. I CALLED THE TOYOTA DEALERSHIP (1/2 MILE FROM HOME) WHO TOLD ME TO BRING IT UP TO SEE WHAT WAS GOING ON. BY THE TIME THAT I GOT THERE MY CAR WAS MAKING A SOUND MAKING IT OBVIOUS SOMETHING VERY WRONG. I PULLED DIRECTLY INTO THE SERVICE BAY. THE MECHANIC CHECKED THE DIPSTICK WHICH SHOWED ABSOLUTELY NO OIL IN MY ENGINE. HE PUT IT ON THE HOIST, ADDED OIL, AND RESTARTED THE ENGINE. THE OIL POURED OUT AS FAST AS HE HAD PUT IT IN. UPON FURTHER INSPECTION, HE SAW THAT THE LOWER OIL COOLER LINES HAD RUPTURED. MY ENGINE HAD BEEN CLOSE TO SEIZING. REPLACING THESE PARTS WAS VERY EXPENSIVE, $437, BUT REPLACING MY ENGINE WOULD HAVE BEEN MUCH MORE EXPENSIVE. MORE IMPORTANTLY WAS THAT THE DANGER OF A FIRE FROM THE OIL THAT WAS POURING OUT ON THE HOT ENGINE WAS NOT OUT OF THE QUESTION. WHILE AT THE DEALERSHIP, THE MECHANIC POINTED AT A LEXUS AND STATED, "THIS IS VERY INTERESTING. THAT LEXUS SUV IS IN HERE FOR THE SAME PROBLEM, THE OIL COOLER LINES RUPTURED." HE SAID THAT HE WOULD NOT BE SURPRISED TO SEE THIS BE A RECALL ISSUE, AS THE NEW LINES ARE DESIGNED DIFFERENTLY WITHOUT RUBBER FITTINGS, AND WILL NOT RUPTURE. THIS WOULD INDICATE TO ME THAT TOYOTA HAS NOTICED A DESIGN FLAW IN THE OIL COOLER LINES THAT WERE IN MY HIGHLANDER. I FEEL THIS OIL COOLER LINES PROBLEM IS AN ISSUE THAT NEEDS TO BE RESEARCHED AS A POSSIBLE TOYOTA RECALL. *TR

NHTSA #: 10546616
mediumENGINE
Filed: Sep 2013

2008 TOYOTA HIGHLANDER WAS TAKEN TO TOYOTA DEALER IN NOVEMBER 2011 AFTER RECEIVING NOTICE TO HAVE DEFECTIVE OIL COOLER HOSE CHECKED. IN SEPTEMBER 2013 REPLACEMENT OIL COOLER HOSE FAILED WHILE ON HIGHWAY TRAVELING AT SEVENTY MILES PER HOUR. OIL WAS OBSERVED COVERING BOTTOM OF VEHICLE AND FILM OF OIL ON BACK OF VEHICLE. THE OIL GAUGE INDICATED NO OIL IN ENGINE. I BELIEVE THIS RESULTED IN A SAFETY HAZARD FROM BOTH INHALING FUMES AND POTENTIAL FIRE HAZARD. VEHICLE WAS TOWED TO TOYOTA DEALER AND OIL COOLER HOSE REPLACED FOR SECOND TIME IN LESS THAN TWO YEARS. *TR

NHTSA #: 10544453
mediumENGINE
Filed: Sep 2013

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND TAKEN TO THE DEALER FOR INSPECTION. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA #: 10544257
mediumENGINE
Filed: Jul 2013

LOW OIL NOTICE CAME ON. DRIVE 1/4 MILE TO OIL CHANGE FACILITY. WAS TOLD ALMOST NO OIL ON DIPSTICK. OIL REFILLED AND DROVE APPRO 5 MILES TO DEALERSHIP- STAR TOYOTA , LEAGUE CITY, TX. HAVE RESEARCHED AND NOTED TSB ISSUED ON 3/11/2011- NHTSA REFERENCE # 10033553 WITH THIS EXACT REPAIR PROBLEM INCLUSIVE OF MY VEHICLES EXACT FAILURE WAS NOT NOTIFIED BY STAR TOYOTA DEALERSHIP OF THIS DEFECT WHILE UNDER WARRANTY. VEHICLE WITHIN 5-6 MONTHS OF BASIC WARRANTY; 5 YEAR OF 60,000 MILES. *TR

NHTSA #: 10531854
mediumENGINE
Filed: Jun 2013

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE NOTICED A LARGE AMOUNT OF OIL IN THE DRIVEWAY. THE CONTACT CHECKED THE OIL LEVEL AND IT SHOWED THAT THERE WAS NO OIL IN THE VEHICLE. HE THEN ADDED OIL AND FOUND A STEADY STREAM LEAK FROM A RUBBER HOSE. THE CONTACT PURCHASED AN AFTER MARKET METAL HOSE AND REPLACED THE DEFECTIVE HOSE. HE THEN DRAINED THE OIL AND FOUND THAT THERE WERE METAL SHAVINGS IN THE OIL, WHICH HE ASSUMED CAME FROM THE BEARINGS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 64,000.

NHTSA #: 10522031
mediumENGINE
Filed: Jun 2013

ENGINE BEGAN REVVING UPON ACCELERATION FROM A STOP LIGHT. ENGINE WARNING LIGHT CAME ON INDICATING LOW OIL PRESSURE. PULLED INTO AUTO REPAIR SHOP WHO FOUND DIPSTICK WAS DRY. POURED OIL INTO ENGINE ONLY TO SEE IT LEAKING OUT FROM BELOW PASSENGER SIDE. CAR WAS THEN TOWED TO LOCAL TOYOTA DEALER. DEALER REPLACED OIL COOLER HOSE 15767-31010 WHICH HAD FAILED WITH 15767-31020 (ALL METAL ASSEMBLY). REPLACED OIL AND RESTARTED ENGINE. ENGINE IS MAKING TAPPING SOUND AND DEALER RECOMMENDS FULL REPLACEMENT. DEPENDING ON OPTION, COST IS BETWEEN $7500 FOR A USED TOYOTA ENGINE TO $8300 FOR JARCO ENGINE (WHICH I BELIEVE IS REBUILT). THIS OCCURRED IN SOUTH CAROLINA WHILE WE WERE VACATIONING FROM MARYLAND. THANKFULLY, WE WERE NOT ON THE HIGHWAY WHEN THIS OCCURRED. WILL HAVE TO LEAVE VEHICLE HERE FOR REPAIR AND FLY BACK TO DRIVE IT HOME LATER. BTW, THE SINGLE PIPE OIL HOSE WAS REPLACED IN MAY 2010 UNDER THE SSC 90K RECALL AT 33K MILES. THAT IS NOT THE PART THAT FAILED. THIS IS THE DUAL MANIFOLD RUBBER HOSE THAT TOYOTA HAS NOW REPLACED WITH AN ALL METALLIC ASSEMBLY. AS FAR AS I KNOW, THIS PART WAS NEVER RECALLED, BUT THERE IS A TSB 02011-11 AVAILABLE. *TR

NHTSA #: 10522145
mediumENGINE AND ENGINE COOLING
Filed: May 2013

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO EXHIBIT A LOUD, ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE WATER PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT THEY OFFERED THE CONTACT NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000. ...UPDATED 07-10-13 *BF

NHTSA #: 10510227
mediumENGINE
Filed: Apr 2013

I JUST BECAME AWARD OF THIS: "T-SB-0201-11 FROM TOYOTA THAT STATES "SOME VEHICLES EQUIPPED WITH 2GR-FE/FXE TOWING PACKAGE ENGINES MAY EXHIBIT AN OIL SEEP FROM THE ENGINE OIL COOLER PIPES." *TR THIS TSB AFFECTS MY MODEL YEAR AND I BELIEVE IT ALSO AFFECTS TOYOTA AND LEXUS VEHICLES GOING BACK TO AT LEAST 2008-PRESENT. TO ME THIS IS A MAJOR SAFETY ISSUE AND THIS SHOULD BE HANDLED AS A RECALL INSTEAD OF A TSB DUE TO THE SEVERITY OF THE ISSUE IF/WHEN THE PIPE BREAKS. THE RUPTURE OF THE OIL LINE WILL CAUSE THE ENGINE TO SEIZE THUS INCREASING THE RISK OF A CRASH WITH RESULTING INJURY AND POSSIBLE DEATH. AND THERE IS THE HAZARD TO OTHER MOTORISTS WITH OIL ON THE ROADWAY. COMPARED TO THE RECALL FOR FLOOR MATS AND ACCELERATOR ISSUES, THIS ISSUE, WHICH CAN DRAIN THE OIL FROM YOUR ENGINE VERY QUICKLY, DESTROY THE ENGINE, AND VERY POSSIBLY CAUSE AN ACCIDENT SHOULD BE OF MAJOR CONCERN TO ALL. THE TOYOTA ADVICE TO CHECK FOR SLOW OIL DRIPS AROUND THE RUBBER HOSE IS UNREALISTIC FOR THE OWNER DUE TO THE LOCATION. AND THE SCHEDULE ROUTINE SERVICE INTERVAL IS MUCH TOO LONG TO WAIT FOR SUCH AN SIGNIFICANT INSPECTION. NHTSA NEEDS TO COMPEL TOYOTA TO REPLACE ALL OF THE DEFECTIVE RUBBER ENGINE OIL COOLER PIPES WITH THE NEWER METAL ONES THAT THE TSB ADDRESSES. THIS DIRECTIVE SHOULD APPLY TO ALL TOYOTAS INCLUDING ALREADY MADE REPLACEMENTS FOR WHICH THE OWNERS HAVE PAID FOR.

NHTSA #: 10507486
mediumENGINE
Filed: Mar 2013

MY WIFE STARTED THE CAR IN THE MORNING TO DROP THE KID TO SCHOOL WHICH IN WITHIN 2 MILES OF OUR HOME. IT WAS COLD DAY OF WINTER. SHE HEARD A LOUD NOISE FROM THE FRONT PART OF HOOD WHEN SHE DROVE ABOUT 1/2 A MILE AND WAS WORRIED WITH THE KIDS WHAT IS THAT NOISE. ANY HOW AFTER THAT THE CAR HAD START MAKING SQUISHING NOISE FROM THE FRONT OF THE HOOD. WE TOOK TO TOYOTA AND THEY SAID WATER PUMP NEEDS TO BE REPLACED. I HAVE ALSO READ SOME OTHER PEOPLE REVIEWS ONLINE REGARDING THE WATER PUMP OF TOYOTA VEHICLES. MY WIFE CALLED THE TOYOTA MOTOR CO FOR WARRANTY AND THEY SAID, EVEN THAT IS NOT A PART OF POWER TRAIN AND IT IS NOT COVERED UNDER WARRANTY. SO WE ARE ENDING UP PAYING EXTRA APPROX $650.00 TO TOYOTA FOR THE REPLACEMENT. *TR

NHTSA #: 10504314
mediumENGINE
Filed: Feb 2013

OIL LEAK FROM BACKSIDE OF ENGINE. TOYOTA HAS ACKNOWLEDGE THE ISSUE WITH A SERVICE BULLETIN TSB-0321-08 BUT DID NOT PERFORM A RECALL. THEREFORE, YOU MAY EXPERIENCE THIS PROBLEM AND YOU MAY FIND THE ISSUE AFTER YOUR WARRANTY EXPIRED. THIS IS A VERY EXPENSIVE REPAIR - ESTIMATED TO BE MORE THAN $2K. TOYOTA CONTINUE TO EXPERIENCE QUALITY PROBLEMS AND SHOULD HONOR THEIR PRODUCTS WITHIN OR OUTSIDE THEIR WARRANTY WHEN IT IS CLEARLY RELATED TO POOR QUALITY. *TR

NHTSA #: 10496756
mediumENGINE AND ENGINE COOLING,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jul 2012

AS I APPROACHED A STOP SIGN, MY CHECK ENGINE AND VEHICLE STABILITY CONTROL LIGHTS CAME ON. I WAS LESS THAN A MILE FROM MY DESTINATION AND WAS ABLE TO SAFELY PARK MY VEHICLE WITH NO ISSUES. AS SOON AS POSSIBLE, I CONTACTED MY LOCAL TOYOTA DEALERSHIP TO ALERT THEM TO THE PROBLEM. THE DEALERSHIP REPRESENTATIVE ASKED IF THE VSC LIGHT WAS FLASHING AND I TOLD HIM NO; TO WHICH HE REPLIED IT WOULD BE OKAY TO DRIVE. LATER ON THAT EVENING, I DECIDED TO TAKE THE VEHICLE TO THE DEALERSHIP AND UPON TAKING OFF AT THE LIGHT, THE VEHICLE SEEMED SLUGGISH AT FIRST AND THEN SUDDENLY ACCELERATED AND SURGED FORWARD. WHEN I PULLED INTO THE DEALERSHIP, I EXPLAINED WHAT HAPPENED AND AM NOW AWAITING TO SEE WHAT THE PROBLEM IS. *TR

NHTSA #: 10464369
mediumENGINE AND ENGINE COOLING,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Feb 2012

UPON STARTING MY CAR, THE VSC OFF, CHECK ENGINE, AND ABS LIGHTS REMAINED LIT. ACCELERATION WAS SLOW AND ROUGH, AND THE GENERAL ENGINE FEEL WAS WRONG. I STOPPED CAR AND RESTARTED WITH NO EFFECT. WHILE DRIVING, THE LIGHTS EXTINGUISHED FOR A MOMENT, AND AT THAT POINT PERFORMANCE TEMPORARILY IMPROVED - THIS CAUSED A SURGE IN ACCELERATION. BUT THE SAME LIGHTS CAME ON A MOMENT LATER AND PERFORMANCE, ONCE AGAIN, FAILED. FORTUNATELY I WAS NOT IN TRAFFIC WHEN THE SURGE OCCURRED. *TR

NHTSA #: 10449547
mediumENGINE AND ENGINE COOLING
Filed: Feb 2012

VALVE SPRINGS. WHILE DRIVING AT 65 MPH THE VEHICLE STALLED WITHOUT WARNING. I MANAGED TO STEER ACROSS 4 LANES OF FAST TRAFFIC TO A COMPLETE STOP. THE CAR WAS TOWED TO THE CLOSEST TOYOTA DEALER AND WAS DIAGNOSED AS PISTON FAILURE. THE CAR WAS TOWED 140 MILES TO MOTORCARS TOYOTA FOR REPAIR. THE TECHNICIAN INSPECTED AND DIAGNOSED: "A VALVE SPRING ON THE #2 CYLINDER BROKE IN FRONT HEAD AND DROPPED INTO THE # 2 CYLINDER, DESTROYING THE PISTON AND SEVERELY DAMAGING THE SHORT BLOCK ASSEMBLY. BLOCK HAD A HOLE IN IT AND #2 PISTON WAS BROKEN IN HALF". REPAIR INCLUDED: REPLACING SHORT BLOCK ASSEMBLY, FRONT HEAD, EXHAUST CAM, VALVE, SPRING. I HAD TO PAY APROX. $6000 FOR A PROBLEM TOYOTA PUBLICLY ADMITTED SOME 2008 V8 MODELS HAD. FAULTY VALVE SPRINGS WAS ACTUALLY A RECALL BUT ONLY FOR LEXUS MODELS. NOT FAIR! *KB

NHTSA #: 10446270
mediumENGINE AND ENGINE COOLING
Filed: Nov 2011

BRIEF ENGINE KNOCK/RATTLE NOISE COLD STARTUP. IMMEDIATELY FOLLOWING A COLD SOAK STARTUP. *TR

NHTSA #: 10436825
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Nov 2010

TL*THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE STOPPED A STOP SIGN AND THE RPMS BEGIN TO INCREASE EXCESSIVELY. WHEN THE CONTACT ATTEMPTED TO PULL OFF SHE WAS UNABLE TO DRIVE FORWARD OR IN REVERSE. A MECHANIC CAME AND WAS ABLE TO DRIVE THE VEHICLE TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TOWED TO THE DEALER WHO STATED THAT THE TRANSMISSION DROPPED OUT OF THE VEHICLE BECAUSE THE FRONT AXLE HAD BROKEN. THE VEHICLE WAS BEING REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 12000. UPDATED 01/24/11 *BF THE DEALER STATED THE DRIVER SIDE AXLE BROKE IN HALF AND HALF OF THE AXLE BECAME STUCK IN THE TRANSMISSION. ALSO THE CAMSHAFT POSITION NEEDED TO BE REPLACED. UPDATED 03/16/11

NHTSA #: 10366664
mediumENGINE AND ENGINE COOLING
Filed: Aug 2010

WENT TO LOCAL DEALER TO GET OIL CHANGE, 15 MINUTES LATER OIL LEAK ALL OUT FROM BOTTOM. DEALER SAID THAT IT WAS A HOSE MALFUNCTION, BUT NO RECALL, CAR IS ONLY TWO YRS OLD. *TR

NHTSA #: 10350710
mediumENGINE AND ENGINE COOLING
Filed: Jul 2010

TL*THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS PARKED THE CONTACT HEARD A RATTLING NOISE. HE DROVE THE VEHICLE TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED WHILE THE VEHICLE WAS PARKED AND WAS TAKEN BACK TO THE DEALER. THE CONTACT STATED WAS ADVISED BY THE DEALER THAT THE FAILURE WAS CAUSED BY THE CAM SHAFT GEARS. THE VEHICLE REMAINED AT THE DEALER. THE CONTACT STATED THAT THE VEHICLE WILL BE IN THE DEALERS POSSESION FOR APPROXIMATELY TWO WEEKS. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS PARKED. THE FAILURE MILEAGE WAS 33,800 AND THE CURRENT MILEAGE WAS 34,250.

NHTSA #: 10341684
mediumENGINE AND ENGINE COOLING
Filed: Jun 2010

2008 TOYOTA HIGHLANDER. CONSUMER IS NOT SATISFIED WITH DECISION ON HER TOYOTA *TGW THE CONSUMER STATED THE VEHICLE WAS LEAKING OIL AND THE COVER HAD TO BE RESEALED. THE RIGHT FRONT MAIN OIL SEAL WAS REPLACED AS WELL. *JB

NHTSA #: 10334855
mediumENGINE AND ENGINE COOLING
Filed: Apr 2010

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING AT APPROXIMATELY 20 MPH WHEN THE VEHICLE TURNED OFF AS SHE MADE A LEFT TURN. SHE ATTEMPTED TO RESTART THE VEHICLE MULTIPLE TIMES BUT IT CONTINUED TO STALL AND WOULD NOT RESTART. THE CONTACT WAS FINALLY ABLE TO START THE VEHICLE BUT THE VEHICLE WOULD NOT MOVE FORWARD WHEN SHIFTED INTO DRIVE. THE POLICE WERE AT THE SCENE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT FIND THE CAUSE FOR FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT HAD NOT CALLED THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,850. THE CURRENT MILEAGE WAS 29,866.

NHTSA #: 10324051
mediumENGINE AND ENGINE COOLING
CrashFiled: Feb 2010

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MY FATHER [XXX] WAS KILLED WHILE DRIVING A 2008 TOYOTA HIGHLANDER. HE HIT ANOTHER CAR SUSTAINING SEVERE INJURIES TO THE DRIVER. HE LEFT MY HOUSE IN GEORGETOWN, TX. DRIVING TO ROCKPORT TX WHEN IT IS REPORTED THAT HE LEFT HIS LANE, NO INDICATION THAT HE TRIED TO SLOW DOWN. THE ACCIDENT OCCURRED IN GOLIAD COUNTY, ABOUT AN HOUR FROM HIS HOUSE. THE AUTOPSY COULD FIND NO MEDICAL OR PHYSICAL CAUSE FOR THIS ACCIDENT. THE ACCIDENT IS ON FILE WITH THE TEXAS DEPARTMENT OF PUBLIC SAFETY AND USAA INSURANCE. *TR

NHTSA #: 10313918
mediumENGINE AND ENGINE COOLING
Filed: Apr 2009

MY 2008 TOYOTA HIGHLANDER CONSUMES A LITTLE OVER HALF QUART OF OIL FOR EVERY 1,000 MILES DRIVEN AND I TOOK IT TO LONGO TOYOTA FOR MORE THAN THREE TIMES AND THE MECHANIC THERE TOLD ME THAT IT'S NORMAL. THIS IS THE FIRST BRAND NEW CAR THAT I EVER HAD WHEREIN I HAVE TO ADD OIL IN BETWEEN OIL CHANGES (3,000 MILES). HAD THEY TOLD ME BEFORE I BOUGHT THIS CAR, MAYBE I WILL NOT HAVE BOUGHT IT AND WON'T END UP HAVING THIS PROBLEM. *TR

NHTSA #: 10264947

Other 2008 Toyota Highlander Issues