2003 Toyota Highlander Latches & Locks Problems
3 owner-reported latches & locks complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Latches & Locks Recalls (1)
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.
Fix: DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Owner Complaints (3)
POWER LOCKS - BEGINNING IN 2006, THE DRIVER SIDE/REAR POWER LOCK IN MY 2003 TOYOTA CAMRY SE BEGAN TO FAIL. THE FAILURE BEGINS WITH INTERMITTENT FUNCTIONING OF THE LOCKS - THE DOORS WILL LOCK/UNLOCK UNPREDICTABLY. I CONSIDER THIS TO BE A SAFETY ISSUE FOR A COUPLE OF REASONS - CHILDREN IN THE CAR AND THE RISK OF THEFT FROM A CAR THAT FAILED TO LOCK. I TOOK MY CAR TO THE DEALERSHIP AND THE PART WAS COVERED UNDER MY EXTENDED WARRANTY. (I ALSO HAVE A PROBLEM WITH THE INTAKE MANIFOLD). *NM
1. NOTICE OR RECALL RECEIVED SSC 40B HIGHLANDER CHILD PROTECTION LOCK SYSTEM SAFETY RECALL 2. CONTACTED 2 TOYOTA DEALERSHIPS TO SCHEDULE AN APPOINTMENT AND THE NATIONAL CUSTOMER SERVICE LINE AND WAS ADVISED THAT APPOINTMENTS WERE NOT AVAILABLE BUT CARS WERE TAKEN IN THE ORDER RECEIVED ON A GIVEN DAY WITH PRIOR DAYS CARS BEING SERVICED FIRST. 3. I ATTEMPTED TO SET AN APPOINTMENT AT THE CONVENIENCE OF BOTH DEALERSHIPS THIS WEEK, NEXT WEEK, NEXT MONTH OR EVEN TWO MONTHS AWAY WHEN I COULD TAKE MY VEHICLE IN AND HAVE THE 30 MINUTE (APPROXIMATELY) REPAIR COMPLETED WITHIN A REASONABLE TIME. I WAS TOLD THAT NO SUCH APPOINTMENT COULD BE MADE AND THAT I HAD THE CHOICE OF BRINGING THE CAR IN BETWEEN 7:00 A.M. AND 9:00 A.M. AND THAT IT WOULD BE DONE IN A HOUR AND A HALF TO THREE OR FOUR HOURS. TOYOTA IN THEIR RECALL NOTICE PROMISES "ANY TOYOTA DEALER WILL MODIFY THE CPL LEVER AT NO COST TO YOU IN AS CONVENIENT A MANNER AS POSSIBLE." IT FURTHER STATES "MAKE AN APPOINTMENT." *NM
THE AUTOMATIC DOOR LOCKS WERE INOPERATIVE.*JB