2012 Toyota 4runner Airbags Problems
70 owner-reported airbags complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Airbags Recalls (4)
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Fix: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Fix: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Owner Complaints (70)
Your 2012 Toyota 4Runner is subject to a safety recall involving the Takata front passenger airbag inflator. You requested that a recall notice be mailed to your current address. You should expect to receive information about scheduling service to have this airbag component replaced.
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Your 2012 Toyota 4Runner is subject to an airbag recall, but Toyota has been unable to complete the replacement while you're stationed overseas in the Netherlands. The recall parts were unavailable before your military transfer but became available afterward, and you're concerned this unresolved safety issue may affect your vehicle when you return to the U.S. You'll need to contact Toyota or work with a U.S.-based dealership to schedule the airbag replacement once you're able to access service.
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Your 4Runner's airbags failed to deploy when you crashed into a tree at 18 mph after swerving to avoid a head-on collision. Both you and your passenger were injured—your passenger dislocated their shoulder and sustained leg injuries, and you both experienced whiplash. Even though your vehicle had airbag recall work done in 2019, the airbags did not activate during this crash. Fixing this will likely require Toyota to diagnose why the airbag system failed to trigger and may involve replacing the airbag control module or sensors.
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Your 2012 4Runner was involved in a crash with a tree at approximately 30 mph after you lost control on snow while swerving to avoid an oncoming vehicle. The airbags did not deploy during the impact, and both you and your passenger sustained significant injuries including hand, shoulder, and leg injuries. The dashboard area also shifted forward 6-8 inches during the crash. A repair or inspection of the airbag system and dashboard structural integrity may be needed to understand why the safety systems did not function as expected.
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Your vehicle has a recalled Takata airbag that needs to be replaced. You contacted your dealer a couple of months ago to get it fixed, but as of December 2017, the dealer hasn't taken any action to address the problem. You'll need to follow up with your dealer or contact Toyota directly to schedule the airbag replacement under the recall.
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Your 4Runner has airbags that are part of a Takata safety recall. This is a manufacturer-identified safety defect that needs to be corrected. You should contact your Toyota dealer as soon as possible to have the airbags inspected and replaced under the recall program at no cost to you.
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Your 2012 Toyota 4Runner is subject to a Takata airbag recall (campaign 17V006000), which you were notified about in February 2017. The dealer has stated that the replacement airbag parts needed for the repair are unavailable and the recall work cannot be completed. The repair will involve replacing your vehicle's airbags with parts from Toyota.
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Your vehicle is subject to a Takata airbag recall. This is a safety-related defect that should be addressed as soon as possible. You should contact a Toyota dealership to have the affected airbags inspected and replaced if necessary.
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You received a recall notice for your 2012 Toyota 4Runner's airbags (NHTSA Campaign 19V005000), but the repair has been delayed beyond a reasonable timeframe. Your dealership confirmed that the replacement parts needed for the recall aren't currently in stock, and Toyota couldn't provide a timeline for when they would become available. The fix will require replacing the affected airbag components once parts are back in supply.
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Your 2012 Toyota 4Runner is part of a Takata airbag recall (NHTSA Campaign 17V006000), and you've been notified about it. When you contacted Sun Toyota to schedule the repair, they told you that replacement parts aren't currently available. This means the recall repair can't be completed until parts are back in stock.
Parts you may need:
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Your 4Runner is subject to a Takata airbag recall. Although you haven't experienced any incidents or problems with the airbags, the manufacturer has identified a safety defect that requires the airbags to be inspected and potentially replaced. You should contact your Toyota dealer to schedule a recall service appointment at no cost to you.
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TAKATA RECALL - IS TAKING MUCH TOO LONG. MY CONCERN AND TOYOTA WARNING EXPRESSED ABOUT THE RECALL IS IT CREATES A DANGER TO FRONT SEAT PASSENGERS AND DOES NOT ALLOW ME TO USE THE VEHICLE FRONT SEAT. THIS IS VERY INCONVENIENT AS WELL AS UNSAFE. II HAVE CONTACTED MY DEALERSHIP AND KEEP GETTING NOTICES BUT NOTHING HAPPENS. WHEN WILL REMEDY BE AVAILABLE?
TAKATA RECALL - I GOT A NOTICE IN THE MAIL ABOUT THIS DEFECT IN MY VEHICLE ALMOST A YEAR AGO. IT CLAIMS THAT WHOMEVER RIDES IN THE PASSENGER SIDE IS AT RISK OF POTENTIAL DEATH DUE TO FAULTY AIRBAG COMPONENTS. IT GOES ON TO WARN THAT NO ONE SHOULD RIDE IN THE PASSENGER SEAT UNTIL A REMEDY HAS BEEN ESTABLISHED TO FIX THE PROBLEM. THIS IS OUR MAIN VEHICLE AND MODE OF TRANSPORTATION. MY WIFE HAS TO REGULARLY RIDE IN THE PASSENGER SIDE OF THE VEHICLE, PUTTING HER LIFE IN CONSTANT DANGER, BECAUSE WE HAVE NO OTHER OPTION AVAILABLE. I KEEP CHECKING WEEK AFTER WEEK TO SEE IF A PLAN HAS BEEN IMPLEMENTED TO RECTIFY THIS SITUATION, BUT WEEK AFTER WEEK NOTHING HAS BEEN DONE. MY PATIENCE IS GROWING THIN, AND I FEEL HELPLESS TO KEEP MY FAMILY SAFE.
TAKATA RECALL - TOYOTA WILL NOT REPLACE MY TOYOTA 4R AIRBAGS. TOYOTA SAYS THEY HAVE NO PARTS & DON'T KNOW WHEN THEY WILL HAVE PARTS. I CAN'T KEEP DRIVING AROUND WITH DEFECTIVE AIR BAGS
TAKATA RECALL. IT HAS BEEN 10 MONTHS SINCE THE RECALL WAS ANNOUNCED ON JANUARY 9, 2017, YET THERE IS STILL NO SOLUTION/REMEDY FOR IT BY TOYOTA. THE RECALL STATUS IS STILL LISTED AS "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". IN THE MEANTIME, THOUSANDS OF US 4RUNNER DRIVERS ARE AT RISK TO INJURY OR DEATH DUE TO THIS DEFECT. THAT IS UNACCEPTABLE.
TAKATA RECALL
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (HENDRICK TOYOTA NORTH CHARLESTON, 7151 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 804-6648) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/21/18*JB
TAKATA RECALL I KEEP GETTING FLYERS IN THE MAIL ABOUT THE RECALL BUT EVERY TIME I CALL THE TOYOTA DEALERSHIP THEY SAY THEY CAN'T GET THE REPLACEMENT AIRBAGS TO INSTALL IN MY CAR. WHAT IS GOING ON? THE FLYERS EVEN SAY NOT TO ALLOW A PASSENGER TO SIT IN THE FRONT SEAT? HOW AM I SUPPOSED TO COMPLY WITH THAT WHEN THIS HAS GONE ON FOR A YEAR NOW?
TAKATA RECALL ; WENT TO THE DEALERSHIP WITH THE 1ST RECALL NOTICE ABOUT DEFECTIVE AIRBAGS IN HAND AND THEY TOLD ME THERE WAS NO SOLUTION YET AND I WOULD RECIEVE ANOTHER NOTICE. RECIEVED ANOTHER NOTICE THAT SAID THAT T K HOLDINGS IS IN CHAPTER 11 . DONT KNOW WHERE TH PROCEED FROM HERE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER TOYOTA OF SANTA FE LOCATED AT 1500 ST MICHAELS DR, SANTA FE, NM 87505 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL DECEMBER OF 2017. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL: AIRBAG REPLACEMENT IS NOT BEING PERFORMED IN A TIMELY FASHION. I'M TERRIFIED TO DRIVE MY 4 RUNNER DUE TO POSSIBLE DEFECT. THIS HAS BEEN A EXTREME HARDSHIP ON MY FAMILY. I HAVE BEEN WAITING FOR A REPLACEMENT FOR MONTHS. I FIND THIS SITUATION VERY UNFAIR TO THE VEHICLE OWNER. I CANNOT TRADE MY VEHICLE AT THIS TIME, SO I'M STUCK WITH NO OPTION BUT TO DRIVE THE DEFECTED VEHICLE AND TAKE A CHANCE ON BEING INJURED OR DYING, OR PARK IT FOR WHAT 2 YEARS? THIS IS UNACCEPTABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (FORT BEND TOYOTA, 20465 SOUTHWEST FWY, RICHMOND, TX 77469) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL: IT HAS BEEN ONE YEAR SINCE THE RECALL, AND TOYOTA HAS NOT FIXED THE PROBLEM.
DAKOTA RECALL MY TOYOTA 4RUNNER 2012 HAS AIRBAGS WHICH MAY MAIM OR KILL FRONT SEAT PASSENGERS IN THIS CAR. THIS IS OUTRAGEOUS!!!! WHY HAS THE REMEDY NOT BEEN MADE AVAILABLE TO ME. RISKING THE LIFE OF A GRANDCHILD OR FRIEND RIDING IN MY CAR IS SURREAL TO ME. WHY ISN'T THERE A SOLUTION????????
"TAKATA RECALL". WHEN CAN I EXPECT TO GET THE AIR BAG SYSTEM REPLACED OR REPAIRED! MY LOCAL TOYOTA DEALER KEEPS SAYING THE PARTS ARE NOT AVAILABLE..
TAKATA RECALL-I RECEIVED AN INTERIM NOTICE MONTHS AGO THAT I CANNOT USE THE FRONT PASSENGER SEAT. I HAVE 2 CAR SEATS FILLING THE BACK AND NEED TO USE THE FRONT SEAT FOR ADULTS. IT IS RIDICULOUS THAT IT HAS TAKEN SO LONG TO REMEDY THIS AND NOT BE ABLE TO TRAVEL SAFELY WITH ANOTHER ADULT?!?!
WE ARE UNABLE TO HAVE OUR CAR AIRBAGS REPAIRED AFTER CONTACTING THE DEALER FOR THE RECALL DUE TO A LACK OF REMEDY. WE LIVE IN ZONE A AND THE LACK OF REMEDY FOR SUCH A DANGEROUS DEFECT (EXPLODING AIRBAGS) IS UNFATHOMABLE. PLEASE PURSUE TAKATA FOR A REMEDY AGGRESSIVELY, BEFORE WE PAY THE PRICE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO VISALIA TOYOTA (LOCATED AT 922 S BEN MADDOX WAY, VISALIA, CA 93292), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER EDDY'S TOYOTA OF WICHITA LOCATED AT 7333 E KELLOGG DR, WICHITA, KS 67207; (316) 618-2332 WAS CONTACTED AND WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 09/28/17 *BF...UPDATED 10/03/17 *BF UPDATED 10/27/17*JS
TAKATA RECALL - I WAS NOTIFIED OVER 6 MONTHS AGO THAT THE AIR BAGS WERE RECALLED. THERE STILL HAS NOT BEEN A REMEDY FOR THIS RECALL. I HAVE BEEN DRIVING AN UNSAFE VEHICLE WITH 2 CHILDREN IN IT THAT CAN POTENTIALLY GET INJURED BY THIS AIR BAG. I LOOKED ONLINE AND THERE IS STILL NOT A REMEDY FOR MY VEHICLE. IT SAYS BY DECEMBER 2017 AS AN ESTIMATE. THE LETTER SAYS NOT TO HAVE SOMEONE SIT IN THE FRONT SEAT. THAT IS NOT AN ACCEPTABLE SOLUTION FOR 12 MONTH PERIOD!
I AM AFRAID TO DRIVE MY CAR AND TOYO IS TAKING TOO MUCH TIME TO FIX THE PROBLEM.
TAKATA RECALL. NO REMEDY HAS BEEN OFFERED SINCE RECEIVING AN OFFICIAL WARNING NOTICE FROM TOYOTA. THIS ISSUE HAS BEEN NEGLECTED FOR TOO LONG AND NEEDS TO BE RESOLVED IMMEDIATELY!
TAKATA RECALL - THIS PROBLEM WAS IDENTIFIED IN JAN 2017 AND IT IS NEARLY SEPT 2017 AND THERE HAS BEEN NO RESOLUTION. I FEEL THAT THIS IS A MAJOR SAFETY CONCERN TO MY FAMILY.
TL* THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED TO CONFIRM PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ THE CONSUMER STATED THE MANUFACTURER ADVISED THE REPLACEMENT PARTS WOULD BE AVAILABLE BY THE END OF DECEMBER 2017. UPDATED 11/29/2017*JS
TAKATA RECALL. I RECEIVED A RECALL NOTICE FOR MY VEHICLE A FEW MONTHS AGO, AND YET THE REPLACEMENT PART IS NOT AVAILABLE YET. THE RECALL NOTICE SAYS THAT I SHOULDN'T ALLOW PASSENGERS TO SIT IN THE FRONT SEAT OF MY CAR. SO I'M JUST FRUSTRATED THAT THIS PROBLEM IS NOT FIXED, AND IT'S INCONVENIENCING MY EVERYDAY LIFE.
TAKATA RECALL - RECEIVED NOTICE OF RECALL A YEAR AGO AND HAVE NOT RECEIVED AN UPDATE SINCE. AIRBAGS NEED TO BE REPLACED IMMEDIATELY AS I OFTEN HAVE PASSENGERS IN CAR FOR WORK.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE HOOVER TOYOTA DEALER (LOCATED AT 2686 JOHN HAWKINS PKWY, HOOVER, ALABAMA 35244; 205-978-2600) WHO INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/17/17*LJ *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (EUREKA TOYOTA IN EUREKA, CA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA INFLATORS
TL* THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE AIR BAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB TYLER TOYOTA (LOCATED AT 7201 PENSACOLA BLVD PENSACOLA, FL 32505 850-478-9999) WHO STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER UNTIL DECEMBER OF 2017. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED EMOTORSWEST SUPERSTORE IDAHO (5803 CLEVELAND BLVD, CALDWELL, ID 83607 (208) 466-6250) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT OWNERS WOULD RECEIVE A SECOND NOTICE IN DECEMBER WHEN REMEDY PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 09/25/17 *BF .. .UPDATED 10/04/17 *BF UPDATED 10/17/2017*JS UPDATED 10/4/18*JB
TL* THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STERLING MCCALL TOYOTA IN HOUSTON, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL - I HAVE NOT RECEIVED ANY INFORMATION ON WHEN MY CAR WILL BE FIXED. MY SON USES THIS FOR COLLEGE AND OFTEN TRANSPORTS FELLOW STUDENTS. I BOUGHT THIS CAR FOR THIS PURPOSE AND ACCORDING TO ADVICE, SHOULD NOT ALLOW PASSENGERS IN THE FRONT SEAT. TOYOTA HAS NOT SCHEDULED ANY CONTACT WITH US TO REMEDY THE SITUATION. THIS IS NOW UNACCEPTABLE. THEY SHOULD BE HELD ACCOUNTABLE TO FIX THIS SITUATION IMMEDIATELY.
TL* THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (EASTERN SHORE TOYOTA IN BALDWIN COUNTY, ALABAMA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COMMUNITY TOYOTA IN BAYTOWN, TX AND WAS INFORMED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER STATED THAT THERE WAS NO REMEDY, BUT HOPED TO HAVE ONE IN DECEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA INFLATOR ; THE REMEDY OR FIX IS TAKING TOO LONG . I HAVE A NEPHEW WITH A SEQUOIA AND HE SAID HIS WAS FIXED ALREADY..I HAVE HAD NUMEROUS INQUIRIES FROM DEALER WANTING ME TO TRADE UP. WHY WOULD DEALER WANT MINE UNLESS THEY COULD FIX AND SELL QUICKLY. THIS DOES NOT PASS THE SMELL TEST.
TAKATA RECALL IT HAS BEEN ALMOST 6 MONTHS SINCE THE PASSENGER SIDE AIRBAG RECALL AND THERE IS STILL NO FIX
TAKATA RECALL. THIS RECALLED WAS PUBLISHED ON 9 JANUARY 2017 AND IT STILL SHOWS A STATUS OF "INCOMPLETE WITH A REMEDY NOT YET AVAILABLE". YET, THERE IS A SAFETY RISK OF SERIOUS INJURY OR DEATH. I HAVE CONTACTED MY LOCAL SERVICE DEALER AND THE ONLY RECOMMENDATION IS THAT WE NOT USE THE FRONT PASSENGER SEAT. THIS IS VIRTUALLY IMPOSSIBLE IF YOU HAVE A FAMILY. WE ARE ALSO OF TRANSFERRING TO EUROPE ON MILITARY ORDERS IN JUNE AND HAVEN'T HEARD BACK FROM THEM. IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT ATTEMPTED TO SPEAK TO THE DEALER, BUT HER CALLS WERE NOT RETURNED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/11/17*LJ *CN
I RECEIVED A NOTICE THAT THE FRONT PASSENGER AIRBAG IN MY 2012 TOYOTA 4RUNNER HAS BEEN RECALLED. WHEN I CALLED THE DEALERSHIP THEY REFERRED ME TO TOYOTA CUSTOMER CARE. CUSTOMER CARE SAID THAT THEY ARE NOT EXPECTING A SOLUTION UNTIL DECEMBER 2017 AND THAT I'M NOT SUPPOSED TO HAVE ANYONE SIT IN THE FRONT SEAT UNTIL IT IS REPLACED. WHEN I ASKED ABOUT AN EQUIVALENT RENTAL FOR THE NEXT 8 MONTHS THEY REFERRED ME BACK TO THE DEALERSHIP. THE DEALERSHIP DOES NOT OFFER AN EQUIVALENT RENTAL. THIS IS VERY FRUSTRATING SINCE I WOULD NEVER DRIVE OR PURCHASE THE RENTALS AVAILABLE TO ME THROUGH TOYOTA. AT THIS POINT I WOULD LIKE TO KNOW WHAT THE BUY BACK PROGRAM IS FOR MY UNSAFE VEHICLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/13/17*LJ UPDATED 9/27/18*JB
TAKATA RECALL- I HAVE RECEIVED NOTICE OF THE AIRBAG RECALL, BUT A REMEDY IS NOT YET AVAILABLE. IT STATES, "WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT." WE ARE A FAMILY OF 6, SO THIS IS NOT AN OPTION FOR US. TOYOTA HAS KNOWN ABOUT THIS ISSUE SINCE 2013 BUT IS JUST NOW RECALLING. I AM PAYING 650.00 A MONTH FOR A VEHICLE THAT, PER THIS LETTER, I CANNOT MAKE FULL USE OF.
TL* THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL-OUR 4RUNNER HAS BEEN JUDGED UNSAFE TO DRIVE AND TOYOTA HAS NOT YET OFFERED AN ETA FOR THE REQUIRED REPAIRS WHILE EVERY OTHER BRAND AFFECTED BY THE RECALL HAS EITHER PROVIDED REPAIRS TO THEIR OWNERS OR REACHED OUT TO SCHEDULE THEM. I HAVE CONTACTED TOYOTA BY E-MAIL AND PHONE ONLY TO BE ADVISED A REMEDY WAS NOT YET AVAILABLE WITH NO ETA PROJECTED. NO MISHAP INVOLVING THIS VEHICLE YET.
TL* THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. I PURCHASED MY 2012 4RUNNER IN JUNE 2016. I WAS NOT NOTIFIED THERE WAS A RECALL (NO. 16V-340) FOR THE TAKATA AIR BAG ON THE FRONT PASSENGER SIDE. I HAVE SINCE RECEIVED RECALL #17V-006. I THOUGHT IT WAS NOT LAWFUL FOR A DEALER TO SELL A VEHICLE UNDER RECALL WITHOUT NOTIFYING THE NEW OWNER. I WAS NOT NOTIFIED OF THE TAKATA RECALL, OR I WOULD NOT HAVE PURCHASED THE VEHICLE. DO I HAVE ANY RECOURSE?
TAKATA AIRBAGS: I RECEIVED THE INTERIM NOTICE FROM TOYOTA RECALLING MY FRONT "PASSENGER" AIRBAG. CURRENTLY THERE IS NOT A FIX, SO FOR LIABILITY PURPOSES TOYOTA RECOMMENDS THAT NO PASSENGERS SHOULD RIDE IN THE FRONT SEAT WHILE THE VEHICLE IS OPERATING. THE LIABILITY IS ON ME! I RECEIVED THIS NOTICE THE FIRST OF MARCH, THE RECALL DATE IS JANUARY 9, 2017. WHAT ABOUT THE DRIVERS AIR BAG? SERIOUSLY, SHOULD I NOT DRIVE MY CAR? I GUESS THE LIABILITY FALLS BACK TO TAKATA AND TOYOTA IF THE DRIVERS AIRBAG MALFUNCTIONS. THIS COMPANY HAS A CONTINUED PROBLEM WITH AIRBAGS. I HAVE NO CONFIDENCE, IN THE FACT, THAT THERE IS AN ISSUE WITH THE FRONT PASSENGER AIRBAG, THEN ALL THE TAKATA AIRBAGS IN THE CAR ARE A POTENTIAL HAZARD. WHERE ARE THE RECOMMENDATIONS FOR DRIVERS, FOR OTHER PASSENGERS, HOW TO PROPERLY PLACE BOOSTER SEATS TO MINIMIZE INJURY OR DEATH. I CURIOUS TO FIND OUT WHAT OTHER MATTERS/ISSUES HAVE NOT SURFACED TO THE CONSUMER FOR ALL VEHICLES THAT ARE IMPACTED BY TAKATA AND THEIR RESPECTIVE CAR MANUFACTURERS.
TL* THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. TOYOTA'S LETTER STATES NOT TO USE THE FRONT PASSENGER SEAT WHILE THEY FIGURE OUT A SOLUTION. WE PURCHASED THIS VEHICLE TO USE IT AS A 5 PASSENGER VEHICLE AND WE NEED TO USE ALL THE SEATS. PLEASE GET TOYOTA/TAKATA TO REPLACE THIS AIRBAG AS SOON AS POSSIBLE!
TAKATA RECALL-- THIS REMEDY IS TAKING TOO LONG TO FIX. I NEED EVERY SEAT IN MY VEHICLE SO THE CURRENT SUGGESTION TO NOT HAVE ANYONE SIT IN THE FRONT SEAT IS NOT ACCEPTABLE.
TAKATA RECALL HI, I DO NOT BELIEVE MY TOYOTA DEALER (DOTSON TOYOTA, AUBURN, WA) OR TOYOTA IS RE-MEDIATING THE AIRBAG DEFECT IN A REASONABLE TIME. NEITHER THE DEALER OR TOYOTA IS ABLE TO PROVIDE ME AN ESTIMATED TIMEFRAME FOR REPAIR/REPLACEMENT OF THE AIRBAG, AND THIS IS UNACCEPTABLE. RECOMMENDING TO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT WITHOUT AN ESTIMATE TIMEFRAME FOR REPAIR/REPLACEMENT IS COMPLETELY UNREALISTIC AND UNACCEPTABLE. PLEASE ADVISE.
I RECEIVED A RECALL FROM TOYOTA ON MY 4 RUNNER AND DAILY I CARRY PASSENGERS IN MY CAR, THIS IS VERY INCONVENIENT AND I AM REQUESTING THAT TOYOTA PROVIDE A RENTAL CAR UNTIL THEY CAN FIX THE PROBLEM.
TAKATA RECALL. TOYOTA'S RESPONSE TO THE RECALL IS UNACCEPTABLE. I SIMPLY DO NOT UNDERSTAND HOW THEY CAN JUSTIFY TELLING PEOPLE NOT TO USE THEIR CARS, WITHOUT OFFERING AN SOLUTION, COMPENSATION OR EVEN AN ESTIMATED TIMELINE FOR THE FIX. HOW IS IT THAT THEY WILL OFFER A BUY-PROGRAM TO TACOMA AND TUNDRA OWNERS OVER SOME RUST, BUT I AM OFFERED NOTHING FOR A CAR THAT IS INOPERABLE?
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I RECEIVED A RECALL NOTICE FOR THIS VEHICLE (VEHICLE PURCHASED IN ZONE A PER THE RECALL). I INQUIRED ABOUT A RENTAL FROM TOYOTA CORPORATE AS STATED WOULD BE ALLOWED IN THE REMEDY NOTICE. THEY INFORMED ME THAT MY PASSENGER FRONT SEAT IS SAFE TO SIT IN UNTIL AT LEAST MAY OF 2018 (CONTRARY TO THE RECALL REMEDY NOTICE), BUT WILL NOT PROVIDE IN WRITING THAT THE FRONT PASSENGER AIRBAG IS SAFE/NOT DEFECTIVE THROUGH MAY OF 2018. IT SEEMS TO BE AGAINST PUBLIC POLICY TO TELL CUSTOMERS IT IS SAFE TO SIT IN A SEAT THAT IS DANGEROUS, ESPECIALLY WHEN THE RECALL ITSELF WAS ALREADY PHASED IN. TOYOTA FILED A DIR WITH YOU ON JANUARY 10, 2017 WHICH INVOLVES MY VEHICLE.
I WAS FIRST ONE WAITING AT THE LIGHT, TRAVELING EASTBOUND ON BUTLER/AIRPORT RD. WHEN THE LIGHT TURNED GREEN, I PROCEEDED THROUGH THE INTERSECTION. WHEN I WAS ABOUT HALFWAY TO THREE-QUARTERS THROUGH THE INTERSECTION, I NOTICED A MINI COOPER APPROACHING RAPIDLY, HEADING NORTHBOUND ON SHUTE RD. I KNEW SHE WAS GOING TO HIT ME, SO I ATTEMPTED TO SWERVE LEFT TO AVOID A HIGH IMPACT COLLISION. I DIDN'T HEAR HER BRAKES UNTIL THE POINT OF IMPACT, SHE T-BONED MY 4RUNNER HITTING ME IN THE REAR PASSENGER SIDE NEAR THE WHEEL WELL. MY 4RUNNER THAN TIPPED AND ROLLED UPSIDE DOWN. I WAITED UNTIL THE 4RUNNER STOPPED MOVING, UNBUCKLED THE SEAT BELT AND FLIPPED OVER TO THE GROUND (NOW THE ROOF OF THE VEHICLE). I LOOKED AT THE WINDOW AND ATTEMPTED TO PULL/PUSH THE SIDE CURTAIN AIRBAG OUT OF THE WAY, I EVEN TRIED KICKING IT A FEW TIMES, BUT IT WAS STILL INFLATED AND WOULDN'T BUDGE. I REMEMBERED THAT I KEPT A POCKETKNIFE IN THE CENTER CONSOLE. I LOOKED FOR IT, AND SAW IT ON THE GROUND. I GOT THE NAIL FILE SECTION OPEN, BUT THAT DIDN'T DO ANYTHING TO THE AIRBAG. I THEN HEARD SOMEONE OUTSIDE THE VEHICLE SHOUT 'HELP IS ON THE WAY, THEY'LL GET YOU OUT'. I ASKED HER IF SHE COULD HELP ME CUT THE AIRBAG, AND HANDED HER THE KNIFE THROUGH THE GAP BETWEEN THE AIRBAG AND THE CAR FRAME. SHE TRIED TO CUT THE CORD THAT CONNECTED THE AIRBAG TO THE CAR BUT THAT DIDN'T WORK, SO I TOLD HER JUST TO SLIT THE BAG ITSELF. SHE WAS ABLE TO DO THAT, AND HELPED ME GET OUT OF THE VEHICLE. I TOOK PICTURES OF THE VEHICLE OVERTURNED A FEW MINUTES LATER, AND THE PASSENGER SIDE AIRBAG WAS STILL INFLATED. I CAN PROVIDE THIS PICTURE UPON REQUEST. THE VEHICLE WAS TOTALED, AND IS NOW PROPERTY OF STATE FARM, CLAIM #[XXX]. MY CONCERN IS THAT IF THERE WAS A VEHICLE FIRE AND I DID NOT HAVE A POCKET KNIFE, I WOULD NOT HAVE BEEN ABLE TO EXIT THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR