2023 Subaru Outback Other Problems

Your 2023 Outback's SOS safety button—which contacts emergency services after a crash—has not been working since a failed Starlink software update. The dealership said the software is up to date and claimed it's not a Subaru issue, while Subaru America said there's no fix available. Your Safety and Security service plan is set to renew soon, but you're concerned about paying for a non-functioning emergency feature. Resolving this will likely require Subaru to diagnose the SOS system connection and either repair or replace the communication module that connects to the emergency service network.

Your wireless charging pad overheats quickly and can overheat your phone, sometimes causing the infotainment screen to go blank — which is dangerous when you're using it for navigation on the highway. The excessive heat has also degraded your phone's battery capacity. Additionally, your EyeSight safety system (needed for cruise control) frequently malfunctions in bright sunlight, a common issue in Southern California. The wireless charging pad may need to be replaced or have its thermal management system inspected.

Your brakes pulse or vibrate randomly when you're slowing down, especially when your speed drops below 20 mph. After the dealership performed a "reset and relearn" procedure at your 24,000-mile service, the problem got worse instead of better. You've taken the car in at least six times since January 2023, but the dealership couldn't fix it until they were able to reproduce the issue in July 2024. A complete brake system inspection and potential replacement of brake components like pads, rotors, or the brake control module may be needed to resolve this issue.

It was 5:30 PM and I was driving 80mph (the speed limit) down interstate 84 near Mountain Home Idaho. There was no one near me and I heard a very loud bang and my sunroof had exploded. It exploded out as from the inside and not down as though something had hit it. I did not see anything that could have caused this is just exploded on its own.

The windshield immediately cracked from a small pebble. I’ve had bigger rocks hit glass in other vehicles and only left a chip. This impacted the upper passenger side corner of the windshield close to the edge, the windshield spider webbed immediately, I’ve never seen anything like it.

WHILE DRIVING ON A STATE HIGHWAY I HIT A DEER AND MY FRONT END WAS PUSHED IN TO WHERE I COULD NOT OPEN THE DOORS AND THE AIRBAGS WERE DEPLOYED. I PAID EXTRA WHEN I PURCHASED THE CAR FOR SUBARU STARLINK EMERGENCY SERVICES. THEY HAD GUARENTEED THAT IN ANY ACCIDENT ANYWHERE IF THE AIRBAGS DEPLOYED STARLINK WOULD CONTACT ALL EMERGENCY SERVICES SO THAT AMBULANCES AND POLICE WOULD COME TO THE SCENED OF THE ACCIDENT. THE STARLINK SERVICES DID NOT WORK AND I WAS FORCED TO GET OUT AND WALK UNTIL I WAS PICKED UP BY A PASSERBY TO TAKE ME TO A SPOT WHERE I WOULD HAVE CELL SERVICE. IF I HAD SUSTAINED SERIOUS INJURIES I WOULD HAVE BEEN IN SERIOUS TROUBLE.

I literally just purchased this vehicle two days ago and I already have a crack in my windshield. There was no accident, and I did not notice any rock/debris hitting the windshield while driving.

Sunroof/Moonroof spontaneously shattered OUTWARD. Car was being driven, inside slider was closed. Driver heard a bang, followed by hearing glass on the roof. Car driven another mile and parked where local police responded, examined the damage and took photos.

We were driving on a highway at 60 mph with a hard case roof carrier when our sun roof exploded and shattering all the glass.

The front window cracked from what sounded like a small object. The vehicle is only a few months old. A co-worker also had a new 2023 Outback and her window cracked w/in the beginning few months. I recall an extra warranty purchase option when initially buying the vehicle. Makes me suspension of this being a known issue and trying to take advantage of customers.

Moonroof shattered with a loud boom while driving on highway. Window and shade was in closed position and window had not been operated/open. Owned at 4 mi odometer and occurred at approximately 300 mi odometer. The loud boom was frightening. No glass came into the driver/passenger are because the shade was closed. I assumed the window had been hit by rock. However, a couple of hours earlier on the drive, I heard a clicking/torquing sound that I could not determine location. The clicking sound only occurred a few times and then was not heard again. No way to determine if this occurred from a rock or was a tempered glass failure.

I've had the vehicle less than 6 months and have already had 3 Safelite repairs for cracks and chips from road debris hitting the windshield. Windshields are fragile and prone to cracking. Attached the latest example, dead-center of photo.

Wireless charger overheats phone. Checking online this issue goes back several years with no fix. I am worried about a fire with the lithium batteries and stopped using the charger. Waiting for a reply from Subaru to replace or remove the charger.

Apparent know issue. Subaru Outback windshields prone to chips and eventual cracking of entire windshield. Car does not have 2000 miles yet and already needs windshield replacement from rock chip.