2010 Subaru Outback Seats Problems

AT APPROXIMATELY 6:35 A.M. CST I STOPPED AT A RED LIGHT. I RECALL HEARING WHAT I THOUGHT WAS A WOMAN SCREAMING, IMMEDIATELY FOLLOWED BY THE SOUND OF TIRES SCREECHING AS WHEN BRAKES ARE QUICKLY APPLIED. I GLANCED INTO MY REARVIEW MIRROR AND DID NOT SEE ANY ONCOMING HEADLIGHTS. IT WAS THEN THAT MY CAR WAS HIT FROM BEHIND. I HAVE NO RECOLLECTION OF BEING THROWN BACKWARD FROM THE REAR IMPACT, OR BEING THROWN FORWARD FROM THE IMPACT OF HITTING THE CAR IN FRONT OF ME, OR STOPPING. I ALSO DO NOT RECALL THE DEPLOYMENT OF THE AIR BAG IN MY STEERING WHEEL. MY NEXT THOUGHT WAS REALIZING THAT I WAS IN A RECLINING POSITION AND SEEING THE BENT HOOD OF MY CAR WHILE LOOKING THROUGH THE RIGHT SIDE OF MY WINDSHIELD. I WAS IN A GREAT DEAL OF PAIN. MY LOWER BACK WAS BURNING AND I HAD GREAT PAIN IN MY LEFT RIBCAGE. I COULD ALSO TELL I HAD MY BREATH KNOCKED OUT OF ME. MY INJURIES INCLUDED THE FOLLOWING: 4 BROKEN RIBS ON THE LEFT SIDE (#6, 7, 8, AND 9) LOWER LUMBAR STRAIN BRUISES ACROSS MY ABDOMEN, RIGHT HIP, INSIDE OF LEFT CALF, INSIDE OF RIGHT CALF, OUTSIDE OF MY LEFT LEG SPRAIN OF RIGHT ANKLE GASH ON THE FRONT OF MY LEFT LEG I HAVE A PICTURE OF THE BROKEN SEAT IF DESIRED. I REALIZE THAT THE ACCIDENT OCCURRED SOME TIME AGO BUT I DO NOT RECALL IF I SENT THIS INFORMATION TO YOU OR NOT. *TR

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 45 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY AT VARIOUS SPEEDS. THE DEALER STATED THAT THE SEAT PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 10/28/14 *BF

WE JUST PURCHASED THIS AUTO AND ARE VERY UPSET WITH THE NEW HEAD RESTRAINTS. I HAVE BEEN TO A DOCTOR AND CHIROPRACTOR ALREADY FOR BACK AND NECK PAIN DUE TO THE FORWARD ANGLE OF THE RESTRAINT. MY WIFE HAS SEEN A CHIROPRACTOR ONCE ALSO FOR THE SAME REASON. CAN WE PURCHASE REPLACEMENT HEAD RESTRAINTS SOMEWHERE. THESE NEW RESTRAINTS HAD TO BE REMOVED FROM OUR CAR NOW CAUSING MORE DAMAGE IF WE ARE INVOLVED IN AN ACCIDENT. PLEASE HELP. *TR

********** NOTIFICATION OF CASE CHANGE (ALL TIMES ARE GMT-0500) PROJECT: NHTSA HOTLINE CENTER CASE: 2010 SUBARU OUTBACK CRASH CASE NUMBER:[XXX] ESCALATION: NONE STATUS: OPEN DATE: 11/15/2011 TIME: 22:14:06 CREATION DATE: 11/10/2011 CREATION TIME: 07:50:07 DESCRIPTION: ENTERED ON 11/15/2011 AT 22:14:06 EST (GMT-0500) BY [XXX]: THANK YOU BUT I AM NOT SURE WHAT THIS EMAIL IS TELLING ME. PLEASE EXPLAIN AND LET ME KNOW IF I NEED TO DO OR SEND SOMETHING. [DUPLICATE MESSAGE SNIPPED] ENTERED ON 11/15/2011 AT 17:43:19 EST (GMT-0500) BY TBENT: THANK YOU FOR CONTACTING THE U.S. DEPARTMENT OF TRANSPORTATION'S VEHICLE SAFETY HOTLINE INFORMATION CENTER. FOR CRASH TESTS INFORMATION THAT IS NOT AVAILABLE ON THE NHTSA WEB SITE OR IN THE HOTLINE DATABASE, PLEASE SEND AN E-MAIL TO CRASH.TEST@DOT.GOV WITH THE YEAR, MAKE, AND MODEL OF THE VEHICLE. WE HOPE THAT YOU FIND THIS INFORMATION HELPFUL. HOWEVER, IF YOU NEED ADDITIONAL INFORMATION ON OUR SERVICES PLEASE FEEL FREE TO CONTACT US AT 1-888-327-4236. THANK YOU, NHTSA.DOT.GOV RESPONSE TEAM ENTERED ON 11/10/2011 AT 07:50:06 EST (GMT-0500) BY NHTSA.WEBMASTER@DOT.GOV: SENDER NAME: [XXX] SUBJECT: 2010 SUBARU OUTBACK CRASH COMMENTS: A MONTH AGO I WAS DRIVING A 2010 SUBARU OUTBACK AND WAS REAR-ENDED WHILE I WAS STOPPED AT A RED LIGHT AFTER BEING HIT I WAS PUSHING INTO ANOTHER STOPPED VEHICLE I WAS INJURED QUESTION ~~ THE SEAT I WAS IN BENT BACKWARDS IN THE MIDDLE I CAN SEND A PICTURE IS SOMETHING LIKE THIS USUAL? HOW CAN I FIND OUT IF IT IS THE RESULT OF SUCH AN IMPACT OR IF IT IS A DESIGN FLAW IN THE SEAT? I HOPE TO HEAR FROM YOU THANK YOU [XXX] CONTACT INFORMATION: NHTSA ID: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR