2011 Subaru Forester Brakes Problems
12 owner-reported brakes complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Brakes Recalls (2)
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Subaru of America, Inc. (Subaru) is recalling certain model year 2005-2009 Outback and Legacy, 2008-2011 Impreza and 2008-2014 Impreza WRX/STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines. Note that affected vehicles not currently, or formerly registered, in the salt belt states identified above are eligible for repair, at no cost to the customer, upon request.
Fix: Subaru will notify owners, and dealers will test the brake system by depressing the brake pedal and inspecting for brake fluid leaks. If no brake fluid seepage is observed, the affected areas will be rustproofed with anti-corrosion wax. If brake fluid seepage is observed, the brake lines will be replaced followed by rustproofing with anti-corrosion wax. These services will be performed free of charge. The recall began July 2014 and second notifications will run through November 2014. Owners may contact Subaru at 1-800-782-2783. Subaru's recall campaign number is WQK-47. Note: This recall supersedes recall 13V-110 which applied to certain 2005-2009 Legacy/Outback vehicles. Vehicles that were remedied under the previous campaign still need additional areas rust-proofed.
SERVICE BRAKES, HYDRAULIC
Subaru of America, Inc. (Subaru) is recalling certain model year 2008-2011 Impreza, 2008-2014 WRX and STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia that were remedied under recall 14V-311 prior to December 23, 2014. The brake lines may experience brake line corrosion due to salt water splashing on the brake lines through a gap in the fuel tank protector.
Fix: Subaru will notify owners, and dealers will apply an anti-corrosion wax to the four-way joint connector area of the brake line system, free of charge. The recall began on January 27, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQQ-52. Notes: This recall is specific to affected Forester, Impreza, WRX, and STI customers who had their car remedied under NHTSA recall no. 14V-311 prior to December 23, 2014. Subaru has determined that this remedy was inadequate due to incomplete repair instructions provided to dealers. Affected Forester, Impreza, WRX, and STI vehicles that were not repaired under NHTSA recall no. 14V-311 prior to December 23, 2014 will continue to be processed under NHTSA recall no. 14V-311. Affected vehicles not currently, or formerly, registered in the salt belt states identified in this recall are eligible for repair, at no cost to the customer, upon request.
Owner Complaints (12)
While driving, your wife pressed the brake pedal but the brakes didn't respond, forcing her to use the parking brake to stop the vehicle. The brake warning light was on before this happened. You discovered a brake fluid leak under the hood, and the dealer found that the brake line had rusted and needed replacement. This is a known issue covered under Subaru recall WQK-47 / NHTSA Campaign 14V311000. The repair will involve replacing the rusted brake line and refilling the brake fluid system.
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While backing up in a parking lot, your car suddenly surged backward without warning when you pressed the brake pedal, causing the engine to rev and stay at high RPM. You regained control by shifting to neutral, and the engine eventually returned to normal speed with no damage. The issue hasn't happened again and you couldn't reproduce it, though you found no evidence of floor mat interference or mechanical gas pedal problems.
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"TAKATA RECALL" I WAS PARKING MY CAR IN A REGULAR PARKING SPACE.ALL OF A SUDDEN THE CAR JUMPED THE CURB . ONLY A TREE STOPPED THE CAR.THEIR WAS DAMAGE ON THE FRONT OF THE CAR.TWO OTHER TIMES THE CAR JUMPED WHEN I WAS PARKING BUT NOT AS BAD AS WHEN I HIT THE TREE.I AM NOW AFRAID TO DRIVE THE CAR. ALL THREE TIMES I WAS TRYING TO PARK.
SOFT BRAKE PEDAL THAT CONTINUES DOWN TO FLOOR AFTER PRESSURE APPLIED ; ESPECIALLY WHEN ENGINE COLD OR WHEN ON AN INCLINE. FIRST BROUGHT TO SUBARU OF NEW BERN, N.C. ON AUGUST 8, 2016 WHERE THEY REPLACED BRAKE FLUID. PROBLEM CONTINUED; ON SEPT. 13, 2016 THE MASTER CYLINDER REPLACED UNDER EXTENTED WARRANTEE. PROBLEM STILL EXISTS; SERVICE MANAGER DROVE CAR AND AGREED WITH MY COMPLAINT. HE ALSO DROVE A 2015 MODEL AND SAME THING HAPPENED. ON SEPT. 27TH, MANAGER AUTHORIZED REPLACEMENT AGAIN OF THE MASTER CYLINDER AND VACUUM BOOSTER PUMP. PARTS ORDERED. TODAY IS OCTOBER 11TH, AND NO PARTS RECEIVED YET. SUBARU OF AMERICA, CHERRY HILL, N.J. HAS BEEN NOTIFIED 9-15-16, BUT NO ACTION TAKEN YET.
AS I WAS PULLING INTO A HEAD ON PARKING SPACE, I BEGAN TO APPLY MY BRAKES AND MY CAR SUDDENLY ACCELERATED. LUCKILY, I WAS ABLE TO PUMP MY BRAKES AND STOP THE CAR. A WITNESS WHO WAS SITTING ON A BENCH NEARBY SAID HE HEARD MY CARBURETOR REV. I AM NOW SCARED TO DEATH TO DRIVE MY VEHICLE.
I AM THE CARE TAKER AND SON OF THIS CAR'S ELDERLY OWNER AND DRIVER, AND I JUST GOT A SECOND RECALL NOTICE (14V-830) THAT SAYS, "DUE TO INCOMPLETE REPAIR INSTRUCTIONS PROVIDED TO OUR RETAILERS, YOUR VEHICLE MAY NOT HAVE BEEN TREATED WITH THE PROPER AMOUNT OF ANTI-CORROSION MATERIAL" (REFERRING TO FIRST RECALL REPAIR).THE RECALL ALSO SAYS TO CONTACT YOUR WEBSITE "IF YOU BELIEVE THE SUBARU RETAILER HAS FAILED OR IS UNABLE TO REMEDY YOUR VEHICLE WITHOUT CHARGE WITHIN A REASONABLE AMOUNT OF TIME." IT WILL NOT BE WITHOUT A CHARGE, THAT IS, COST TO ME. LIKE RECALL ONE I WILL HAVE TO TAKE OFF WORK AND LOSE PAY AND SPEND THE TIME AND EXPENSE TO DRIVE THE CAR TO AND FROM THE DEALER, ALL BECAUSE OF SUBARU'S IMPROPER MANUFACTURING (RECALL ONE) AND POOR EXECUTION OF THE SUPPOSED REPAIR (RECALL TWO). THEREFORE SUBARU CORP SHOULD PAY ME OR MY MOTHER, OR PAY THE DEALER TO PAY ME FOR THE EXPENSES I WILL INCUR FOR THE "WITHOUT CHARGE" REPAIR. AMOUNT REQUESTED IS $50. *TR
I CALLED BOARDMAN SUBARU REGARDING RECALL ISSUED ON BRAKE LINE AND SPOKE TO THEIR SERVICE DEPT. MANAGER. HE SAID THEY ARE NOT RECALLING SUBARU'S BECAUSE OF THE BRAKE LINE ISSUE THAT THIS IS JUST THE NATIONAL SAFETY AND THEY AREN'T DOING ANYTHING TO CORRECT THE PROBLEM AT THIS DATE!!!HE TOLD ME MY CAR WAS SAFE. I AM VERY CONCERNED. *TR
EVERY TIME I GET MY OIL CHANGED THE DEALER INFORMS ME I AM DOWN A QUART OF OIL WHICH THEY SAY IS NORMAL. I HAVE OWNED 20 CARS AND THIS HAS NEVER HAPPENED BEFORE AND I THINK I AM GETTING THE RUN-AROUND. CAN YOU HELP? *TR
ANTI-LOCK BRAKES HAVE MALFUNCTIONED FOR ME NUMEROUS TIMES AND I WILL NOW ONLY DRIVE MY SUBARU (DESPITE ALL WHEEL DRIVE, WHICH WORKS WELL) WHEN ROAD CONDITIONS ARE GOOD. ACCIDENT OCCURRED WHEN DRIVING MID-DAY ON PLOWED BUT SNOWY ROAD; DOWNHILL; I WAS NOT TURNING, BUT WANTED TO GO MORE SLOWLY AND TAPPED BRAKES. ANTI LOCK BRAKES KICKED IN AND CAR BEGAN TO SKID; SKIDDED OFF ROAD AND INTO A MAILBOX; NEEDED TO BE TOWED OUT. AFTER BEING PULLED OUT, AND CONTINUING DOWN HILL, AT 10 MPH, CAR BEGAN TO SKID AGAIN. FRIEND FOLLOWING ME SAID IT APPEARED FRONT BRAKES WERE WORKING AND BACK BRAKES WERE NOT. HAD TWO MECHANICS LOOK AT THE BRAKES (ONE I TRUST AND THE DEALER) AND BOTH TOLD ME THEY ARE FINE. DEALER SAID THE COMPUTER RECORD DIDN'T RECORD A PROBLEM BUT I THINK SOFTWARE THAT MANAGES THE ABS IS MALFUNCTIONING. I LOOKED ONLINE AND SAW NUMEROUS BLOG DISCUSSIONS ABOUT DISCONNECTING ABS ON SUBARUS IN WINTER SO I THINK OTHERS MUST BE HAVING SIMILAR PROBLEMS. THIS IS VERY DANGEROUS - FORTUNATELY, I WAS NOT GOING VERY FAST AND THERE WERE NO OTHER CARS/PEDESTRIANS SO NO ONE WAS HURT. I HAVE DRIVEN A SUBARU FOR 13 YEARS IN ALL KINDS OF CONDITIONS SO I DON'T THINK IT IS ME NOT BEING ABLE TO HANDLE ABS. ABS PROBLEM OCCURS IN CONDITIONS WHEN I THINK AWD IS HELPFUL BUT I NEED TO SLOW DOWN -- HAVE NO PROBLEM WITH AWD WHEN I AM GOING UPHILL OR NOT BRAKING. *TR
MY HUSBAND PURCHASED A NEW SUBARU FORESTER IN MAY OF 2011 FOR ME WITH AN EXTENDED WARRANTY FOR 7 YEARS. IT WAS A BIG INVESTMENT FOR US AND I HAD HOPED TO DRIVE MY NEW SUBARU FORESTER 2011 FOR SEVERAL YEARS DOWN THE ROAD. SHORTLY AFTER PURCHASING IT, I NOTICED THE BRAKES TO BE DEFECTIVE AND WOULD NOT STOP THE VEHICLE IN A TIMELY FASHION OR QUICKLY ENOUGH. I TOLD MY HUSBAND ALL THE TIME, WHO ALSO HAPPENS TO DRIVE MY CAR, ALSO COMPLAINED ABOUT ITS BRAKES. I HAD MY VEHICLE REGULARLY SERVICED AS PER THE COMPANIES WARRANTY REQUIREMENTS AND AT ONLY AUTHORIZED SUBARU SERVICE & DEALERSHIP CENTERS. I RECENTLY TOLD THE SERVICE DEPT AT MY 30,000 MILE SERVICING ABOUT THE BRAKES ISSUES I HAD AGAIN, TO THEIR ATTENTION BUT THEY SAID THAT- 'THAT WAS THE WAY THE FORESTER'S BRAKES WERE AND THAT I HAD TO PUSH THE PEDAL HARD TO THE FLOOR(PUMP THE BRAKES) TO STOP IT QUICKLY ENOUGH" AND MY BRAKES WERE FINE ACCORDING 30,000 MILE SERVICING, AND I WAS DISAPPOINTED WITH THEIR RESPONSE I WAS DRIVING ON A LOCAL ROAD 25 MPH WHEN ANOTHER VEHICLE SUDDENLY APPEARED IN FRONT OF ME TO STOP TO MAKE A LEFT TURN. I PUSHED THE BRAKES BUT MY VEHICLE JUST WOULD NOT STOP QUICKLY ENOUGH. I WAS INVOLVED IN A ACCIDENT HITTING THE CAR IN FRONT OF ME. TO DISCOVER THAT MY FRONT BUMPER NOW HAD A HUGE CRACK IN IT. I DO NOT FEEL SAFE DRIVING A VEHICLE WHOSE BRAKES ARE SO BAD THAT IT WILL NOT STOP THE VEHICLE QUICKLY ENOUGH AND NEEDS TO BE PUMPED TO STOP IT SOONER(WHICH MAY NOT BE POSSIBLE IN MANY CIRCUMSTANCES SUCH AS THE ONE ABOVE) , .AFTER THE CAR CAME OUT FROM THE BODY SHOP I HAD A RECENT OCCURENCE BUT THIS TIME IT WAS A RAINY DAY I STARTED TO SLOW DOWN PRESSING THE BRAKE TO TURN TO MY ROAD WHICH I HAD THE SAME ISSUE, INSTEAD OF STOPPING OR SLOWING DOWN THE BRAKES ARE ACCELERATING. PLEASE INVESTIGATE THE BRAKES AT THE VERY LEAST TO PREVENT FUTURE ACCIDENTS. I AM DETERMINED TO TRADE IN MY VEHICLE FOR SAFE CAR.
TOOK VEHICLE IN FOR 30K MAINTENANCE. WHEN I PICKED IT UP DEALER HAD CHANGED BRAKE FLUID (BRAKES HAD BEEN FUNCTIONING PERFECTLY PRIOR). WHEN LEAVING DEALER LOT BRAKE PEDAL WENT TO FLOOR AND I WENT INTO ONCOMING TRAFFIC. LUCKILY ONCOMING VEHICLE DODGED ME. I PUMPED PEDAL AND GOT BRAKES AND WENT BACK INTO DEALERSHIP. THEY BLED BRAKES AND SAID IT WAS READY. WHEN BACKING OUT OF SPACE BRAKE PEDAL AGAIN WENT TO FLOOR BUT VEHICLE STOPPED. I CALLED A SERVICE WRITER OVER AND SHOWED HIM PEDAL ON FLOOR. I LEFT CAR AND NEW MASTER CYLINDER WAS ORDERED AND INSTALLED NEXT DAY. I WENT TO PICK UP VEHICLE AND AGAIN PEDAL WENT TO FLOOR AND I HAD ANOTHER SERVICE WRITER WITNESS IT. TOOK PIC WITH CELL PHONE. SERVICE MANAGER TOLD ME THAT IT WAS NORMAL FOR BRAKE PEDAL TO GO TO FLOOR IF ENGINE WAS NOT RUNNING AND WAS SAFE TO DRIVE. I TOLD HIM ENGINE WAS RUNNING AND BRAKE PEDAL SHOULD NEVER GO TO FLOOR IF ENGINE RUNNING OR NOT. IF BOOSTER BLEEDS DOWN PEDAL MAY GO SOMEWHAT LOWER THAN NORMAL. PEDAL HAD NEVER WENT ANYWHERE NEAR FLOOR BEFORE. I REFUSED TO DRIVE CAR AS I DEEMED IT DANGEROUS. IF PEDAL WAS PUMPED IT WOULD COME TO NORMAL POSITION. HE FINALLY AGREED TO CONTACT SUBARU REPRESENTATIVE TO LOOK AT IT NEXT WEEK. IF I HAD NOT HAD MECHANICAL BACKGROUND AND HAD LISTENED TO HIM AND DROVE A CAR WHERE THE BRAKE PEDAL WOULD INTERMITTENTLY GO TO FLOOR WHAT COULD HAVE BEEN THE RESULTS? AT NO TIME EVEN AFTER I MENTIONED IT WAS THE ABS SYSTEM CHECKED FOR AIR TO MY KNOWLEDGE. NORMAL BLEEDING AT WHEELS WILL NOT REMOVE AIR FROM MASTER CYLINDER OR ABS SYSTEM. NOTE: BY "PEDAL GOING TO FLOOR" THE PEDAL ARM HITS FLOOR/CARPET AND PEDAL CAN GO NO LOWER. I AM WAITING FOR THE SUBARU REPRESENTATIVE TO INSPECT CAR AT THIS POINT. I EMAILED SUBARU, BUT THEY DID NOT SEEMED TOO CONCERNED. *JS
TL* THE CONTACT OWNS A 2011 SUBARU FORESTER. THE CONTACT STATED THAT SHE APPLIED THE BRAKES AT 20 MPH AND THE VEHICLE EXPERIENCED AN INCREASED STOPPING DISTANCE. THE CONTACT STATED THAT THE VEHICLE STOPPED APPROXIMATELY FIVE FEET BEYOND WHERE SHE INTENDED TO STOP. THE FAILURE RECURRED APPROXIMATELY TWO MONTHS LATER WHILE DRIVING AT A LOW SPEED. DURING THE SECOND FAILURE, THERE WAS AN INCREASE IN THE ENGINE RPMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 2,500. THE CONSUMER STATED THE VIN WE HAVE IS INCORRECT. HOWEVER, SHE SUPPLIED THE CORRECT VIN TWICE, BUT IN ONCE CASE, THERE ARE TOO MANY NUMBERS AND THE SECOND CASE, THERE ARE NOT ENOUGH NUMBERS. UPDATED 02/06/12