MyCarTSB

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

2025 Subaru Crosstrek — Known Issues & Recalls

30 Owner Complaints13 Categories Affected
30
Total Complaints
0
Open Recalls
1
Crashes

Complaints from Jan 2025 to Dec 2025

The most reported issue is visibility problems (5 complaints). 1 complaint involved crashes.

Owner-Reported Issues (20 of 30)

Unknown Or Other4 issues
highUNKNOWN OR OTHER
Filed: Dec 2025

Your infotainment system is displaying full-screen SiriusXM advertisements without warning while you're driving, which interrupts your navigation and other functions. These ads appear for a free trial service you didn't sign up for, and they've caused dangerous distractions at critical moments when you needed to follow multiple navigation instructions in a row. The fix would likely involve disabling or removing the SiriusXM trial service and updating the infotainment system software to prevent unsolicited advertisements from appearing while driving.

NHTSA #: 11706106
mediumUNKNOWN OR OTHER
Filed: Nov 2025

Your infotainment screen displays SiriusXM ads at random times, even while you're driving, which distracts you from the road as you try to close them and get back to your GPS. You never agreed to enroll in SiriusXM and have since cancelled it, but the ads continue to appear roughly every couple of months with no way to disable them.

NHTSA #: 11701139
mediumUNKNOWN OR OTHER
Filed: Nov 2025

SiriusXM advertisements pop up on your infotainment screen while driving and play sounds through your speakers, which can be startling and distracting since you might think something is wrong with your car. The ads don't automatically close, forcing you to interact with the screen while driving. This issue may be addressed through a software update to the infotainment system or changes to SiriusXM notification settings.

NHTSA #: 11701171
mediumUNKNOWN OR OTHER
Filed: Sep 2025

You hear or feel something rolling back and forth underneath the left side of your driver's floor board, especially during turns. This issue appeared after dealer work on your transmission and happened again after a tire rotation and oil change. Your side mirrors also shake noticeably while driving, which may be related. The dealer will need to inspect the undercarriage and floor area to locate and secure whatever component is loose.

NHTSA #: 11685878
Lane Departure2 issues
criticalLANE DEPARTURE
Filed: Dec 2025

Your right blind spot detection system is unreliable—it only works about 4% of the time, leaving you without this safety feature during nearly all your drives. This has already put you in dangerous situations where you almost collided with other vehicles. The dealership has declined to repair or investigate the issue, suggesting the system either functions completely or not at all.

NHTSA #: 11705768
highLANE DEPARTURE
Filed: Feb 2026

Your lane keeping assistance system turns itself off and on while you're driving, even when the sun isn't directly in front of you. The dealer initially said this was normal when sun glare is present, but the problem happens with sun behind or to the sides of the vehicle too. This issue needs proper diagnosis and repair rather than being dismissed as normal behavior.

NHTSA #: 11719893
Electrical System,unknown Or Other2 issues
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Dec 2025

While backing up, your car displayed a SiriusXM advertisement pop-up that blocked your rear camera view and froze the entire infotainment system, creating a dangerous distraction. The pop-up prevented you from seeing behind your vehicle until you could clear it from the screen. This type of advertisement blocking safety features during driving is a serious concern that should be addressed through a software update to prevent ads from interrupting critical safety functions.

NHTSA #: 11703064
highELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Dec 2025

Sirius XM advertisements are covering your entire infotainment screen, blocking access to car data and navigation features. You have to look away from the road and tap a small X button to close these ads, and sometimes you've had to turn off the car completely to make them disappear. This creates a serious distraction while driving that could lead to unsafe situations.

NHTSA #: 11703109
Forward Collision Avoidance2 issues
highFORWARD COLLISION AVOIDANCE
Filed: Dec 2025

Your car's automatic emergency braking system engaged unexpectedly when a plastic trash bag blew in front of your vehicle while driving at 70 mph. This false activation created a safety hazard, as it could have caused a rear-end collision. The system may need recalibration or software updates to better distinguish between actual obstacles and harmless debris.

NHTSA #: 11707619
mediumFORWARD COLLISION AVOIDANCE
Filed: Mar 2026

Your forward collision warning system has activated twice when there were no vehicles or obstacles actually in front of you. This false alarm suggests the collision detection sensors may be malfunctioning or misaligned. The issue could be resolved by having the forward collision sensor system checked, calibrated, or replaced by a dealer.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11724288
Visibility2 issues
highVISIBILITY
Filed: Oct 2025

Your driver side mirror vibrates noticeably when driving above 45 mph, causing the reflection to become blurry and making it difficult to safely judge distances of other vehicles, especially at night. The dealership replaced the mirror and applied Subaru's technical service bulletin (TSB) solution twice, but the vibration and blurriness persist. The issue may require further diagnosis of the mirror mounting hardware or support structure.

NHTSA #: 11696591
mediumVISIBILITY
Filed: Oct 2025

Your driver's side mirror vibrates excessively, especially at highway speeds. The problem has gotten worse over the first few months of ownership. The vibration may make it harder to see clearly in the mirror while driving. A mechanic will likely need to inspect the mirror mounting hardware and adjust or replace it.

NHTSA #: 11696038
Lane Departure,forward Collision Avoidance1 issue
highLANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Filed: Feb 2026

Your EyeSight safety system (which includes lane departure warning and forward collision avoidance) is turning itself on and off randomly, even in overcast conditions without sunlight. Additionally, your car is braking unexpectedly when parked vehicles are nearby, even though there's no actual obstacle in your path. The dealer previously suggested sunlight might cause the issue, but this is happening regardless of lighting conditions. The fix will likely involve a software update or replacement of the camera sensors that the EyeSight system relies on.

NHTSA #: 11720394
Exterior Lighting,lane Departure1 issue
highEXTERIOR LIGHTING,LANE DEPARTURE
Filed: Feb 2026

Your 2025 Crosstrek is experiencing issues with the lane departure warning system, which is only working on one side. Additionally, two maintenance sensors have illuminated after the vehicle was returned from dealership service. The exterior lighting and driver assistance features may not be functioning as intended on both sides of the vehicle.

NHTSA #: 11718546
Steering,unknown Or Other1 issue
highSTEERING,UNKNOWN OR OTHER
Filed: Feb 2026

During highway driving that lasts more than 30 minutes, your steering wheel suddenly becomes stiff and hard to turn, requiring you to force it in a different direction. This happens without any warning lights or messages from the car. The problem started about a month after you bought the vehicle and has no obvious trigger other than extended freeway driving.

NHTSA #: 11717698
Electrical System,equipment1 issue
highELECTRICAL SYSTEM,EQUIPMENT
Filed: Dec 2025

While driving at 65 MPH, an advertisement suddenly appeared on your infotainment screen and took over the display, forcing you to interact with the screen to get back to normal functions. This blocked access to your infotainment safety features and created a distraction while driving. Subaru had enabled product advertisements to display on your infotainment system. Fixing this will likely require a software update or adjustment to disable advertisements from appearing while the vehicle is in motion.

NHTSA #: 11702672
Seats1 issue
highSEATS
Filed: Oct 2025

Your driver's seat is extremely uncomfortable and causes significant pain during driving, making the car difficult to use even though it was purchased only a few weeks ago. The discomfort is severe enough that you're considering the car undrivable due to this issue. A solution may involve replacing or upgrading the seat, potentially with an electric/adjustable seat model.

NHTSA #: 11696180
Electrical System1 issue
mediumELECTRICAL SYSTEM
Filed: Nov 2025

Your car's infotainment system displays advertisement pop-ups for Siri radio while you're driving, which can distract you from using navigation and other important functions. This appears to be a software or system integration issue rather than a hardware problem. A software update or adjustment to the infotainment system settings may be needed to disable these pop-ups.

NHTSA #: 11701125
Unknown Or Other,visibility/wiper1 issue
mediumUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Sep 2025

Your driver's side mirror shakes and vibrates while driving at normal speeds, making it hard to see clearly. The dealership attempted a repair, but the problem persists and you need to bring it back again. You believe this is a known issue at Subaru without a permanent solution yet. The fix will likely involve inspecting and adjusting the mirror mount, brackets, or related fasteners.

NHTSA #: 11690481
Visibility/wiper1 issue
mediumVISIBILITY/WIPER
Filed: Sep 2025

Your driver's side mirror vibrates and wobbles when driving on the highway, making it hard to see objects clearly and affecting the LED light display. The dealer already applied Subaru's official fix (Service Bulletin #12-268-25), but the problem continues. Since this is a brand-new car and your previous Crosstrek never had this issue, something may be wrong with how the mirror is mounted or attached.

NHTSA #: 11689937

Get notified when any of these become free repairs

We'll alert you if a new recall is issued for your vehicle — that means a free fix at the dealer.

Related Vehicles

Other 2025 vehicles:

See other years