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2020 Subaru Crosstrek Seat Belts Problems

2 owner-reported seat belts complaints from NHTSA data

2
Complaints
2
Crashes
Oct 2025Nov 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (2)

criticalSEAT BELTS
CrashFiled: Oct 2025

During a low-speed collision at an airport (16 mph), the diagonal part of your seat belt failed to restrain you properly, and your chest hit the steering wheel, causing ongoing pain. The seat belt did not function as intended during the impact, even though the collision was minor and at low speed.

NHTSA #: 11693525
criticalSEAT BELTS
CrashFiled: Nov 2023

Your vehicle was rear-ended at highway speed while parked, and the driver's side seat belt failed to restrain you during the crash. Your head struck the steering wheel and windshield pillar, and your ankles hit the dashboard, resulting in serious injuries including a brain injury, back pain, and a diagnosed condition called craniocervical instability. The airbags also did not deploy during the collision. Inspection and possible replacement of the seat belt assembly, retractor mechanism, and airbag system may be necessary to determine why they failed to function.

NHTSA #: 11557526

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