2013 Ram 2500 Airbags Problems
4 owner-reported airbags complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Airbags Recalls (2)
AIR BAGS
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Fix: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
AIR BAGS:FRONTAL
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Fix: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Owner Complaints (4)
Your airbag warning light turns on and off while you're driving, and an alarm sounds each time it does. When you start the truck, a message appears saying the airbags need servicing. This indicates a problem with your airbag system that needs diagnostic attention to identify the faulty sensor or electrical component.
Parts you may need:
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Your airbag warning light keeps turning on, and your check engine light also keeps coming on — the Dodge service department told you to ignore both. Additionally, your 4x4 gear shift has no resistance when you move it, making it hard to select gears properly. These issues will likely need diagnostic scanning to identify fault codes and repairs to the airbag system, engine sensors, and 4WD transfer case components.
Parts you may need:
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TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUGENE (2121 MARTIN LUTHER KING JR BLVD, EUGENE, OR 97401) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TOOK MY VEHICLE IN TO A SCHEDULED APPOINTMENT ON 3/12/2016 AT 10 AM. WENT BACK TO THE DEALER ON 3/16/2016 AT 11:30 AM DUE TO NOT GETTING ANY RETURN PHONE CALLS FROM THE MESSAGES I LEFT AND FOUND THAT NOTHING HAD BEEN DONE. THESE RECALLS COULD BE DANGEROUS BUT SAN ANTONIO CHRYSLER DODGE DOES NOT THINK SO.