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2021 Kia Telluride Suspension Problems

13 owner-reported suspension complaints from NHTSA data

13
Complaints
Jan 2024Dec 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (13)

criticalSUSPENSION,UNKNOWN OR OTHER
Filed: Sep 2025

The rear frame of my 2021 Kia Telluride has a broken weld. This is a structural failure that compromises the safety and integrity of the vehicle. The Kia dealership mechanic who inspected it confirmed the weld was defective and also stated they have heard other Tellurides with the same issue.

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NHTSA #: 11688054
criticalSUSPENSION,ENGINE,FORWARD COLLISION AVOIDANCE
Filed: Aug 2025

Rear shock failure for the second time. This time in under 9 months. Front crash detection constantly goes off in cold snowy weather or rain.

NHTSA #: 11681146
criticalSUSPENSION,WHEELS
Filed: May 2024

The rear shock is leaking/bad. My car only has 30K miles. It caused my wheels to wear unevenly, which could have LED me and my family to have a car accident if a wheel popped while driving.

NHTSA #: 11588187
highSUSPENSION
Filed: Mar 2026

Your 2021 Kia Telluride's ride height has dropped noticeably since winter — the space between the tire and fender is now so small you can't step on the tire anymore. The dealer replaced the shocks, but the height didn't improve, and now you're hearing a roaring sound and feeling the chassis bang on the axle when hitting bumps. The repair will likely involve inspecting and possibly replacing suspension components like springs, struts, or bushings to restore proper ride height and eliminate the noise.

NHTSA #: 11727826
highSUSPENSION
Filed: Sep 2024

In the summer of 2023 I started hearing a clunking noise from the rear of the vehicle that became louder when going over bumps. Took the car to the dealer and I was told the rear shocks were bad and needed to be replaced. Aug of 2023 the original shocks on the car were replaced which was premature for the average life of shocks.

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NHTSA #: 11615603
highSUSPENSION
Filed: May 2024

Cannot drive the vehicle because the rear end bounces up and down and side to side violently making it difficult to control ehile driving. Kia dealership said rear shock absorbers need replacement and Kia warranty does not cover $1800 repair. Kia dealer said this has happened previously.

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NHTSA #: 11591240
mediumSUSPENSION
Filed: Dec 2025

Rear shocks unstable. When on rough roads or small imperfections in the road it’s hard to control vehicle and items/people get abruptly jostled. The dealership has been notified but says it’s not a recall and will look at it but can only take pictures and send it off to main office.

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NHTSA #: 11704186
mediumSUSPENSION
Filed: Sep 2024

There is an ongoing problem with the NIVOMAT self-leveling shocks on every model year of this vehicle. The problem occurs at nearly every speed but is more noticeable at lower speeds (35mph or less) while going over uneven terrain or hitting small bumps.

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NHTSA #: 11613455
mediumSUSPENSION
Filed: Jul 2024

Rear shocks are defective, bounces around, diagonal pitch and rough / harsh ride. Dealers Idea of fix is shock Isolator replacement. They don't have in stock and make you wait several days for repair.

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NHTSA #: 11604378
mediumSUSPENSION,UNKNOWN OR OTHER
Filed: Jan 2024

Around 65,000 miles Rear self-leveling shock absorbers started making clunking noises, now they're extremely stiff, not compressing with weight, even small speed bumps affect the rear of the car, rear/cargo bouncing up violently over mild speed bumps, rough on 2nd/3rd row passengers. the standard front shocks which are still good.

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NHTSA #: 11568408
lowSUSPENSION
Filed: Jul 2024

Rear self leveling shocks failed, confirmed at 65,000 miles but issue had been present for months.

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NHTSA #: 11598814
lowSUSPENSION
Filed: Dec 2023

Rear suspension harshness, rough ride, and asymmetric rear ride quality body movement. Medium to large bumbs on road causing body to pitch latterally causing all passengers to have accessive headtoss. Driver fatigue sets in quickly.

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NHTSA #: 11561905
lowSUSPENSION
Filed: Apr 2023

The rear self-levelling shocks have failed completely, providing no shock absorbtion whatsoever. The vehicle is extremely difficult to control on bumpy roads even at moderate speed as it bounces so violently it is difficlult to maintain steeering. My vehicle is a 2021 Telluride SX with towing package

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NHTSA #: 11518652

Other 2021 Kia Telluride Issues