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2020 Kia Telluride Lights Problems

171 owner-reported lights complaints from NHTSA data

171
Complaints
1
Recalls
1
Crashes
Jan 2023Dec 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Lights Recalls (1)

RECALLCampaign #24V148000

EXTERIOR LIGHTING:HEADLIGHTS

Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.

Fix: Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.

Owner Complaints (171)

criticalEXTERIOR LIGHTING
Filed: Jan 2026

The headlights on this car are pointed too high. When driving on the road at night vehicles coming the other way often assume you have your bright lights on and flash you with their bright lights which can temporarily blind you - obviously a big safety problem! If this only happened once in a while I'd say no big deal but it happens EVERY SINGLE TIME YOU DRIVE THE CAR!

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NHTSA #: 11709139
criticalEXTERIOR LIGHTING,VISIBILITY/WIPER
Filed: Jun 2025

It took 8 months to repair the Recall #SC299B HALOGEN HEADLAMP-BOTH. Repair was done 04/03/2025, which appears to have not last long as high beam is low again and I am afraid to drive in early morning, dusk, or evening due to the timid, low bearing high beams.

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NHTSA #: 11664738
criticalEXTERIOR LIGHTING,SEAT BELTS,UNKNOWN OR OTHER
Filed: Jan 2024

HEADLIGHTS: have DEPLORABLE visibility, particularly around corners making it nearly impossible to see at night. It is GROSSLY DANGEROUS, and unacceptable to equip a vehicle with such low quality headlights. However, On January 13th 2024 the hi beams ceased to function at all, which has left me unable to drive at night.

NHTSA #: 11565981
criticalEXTERIOR LIGHTING
Filed: Nov 2023

Complete loss of high beams during vehicle operation. This problem is intermittent.This has caused reduced visibility and can increase risk of a crash resulting in injury and or property damage. Kia has knowledge of the problem and has sent me a letter that extended the warranty to 15 years/ 150,000 miles.

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NHTSA #: 11554770
criticalEXTERIOR LIGHTING
Filed: Jul 2023

The contact owns a 2020 Kia Telluride. The contact stated that while driving at night at an undisclosed speed, the high-beam headlight switch was activated; however, the high beam headlights failed to operate as designed. The contact was concerned that the failure could cause an accident because the illumination was not adequate while driving at night.

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NHTSA #: 11530832
criticalEXTERIOR LIGHTING
Filed: Jun 2023

Over the past few days, I have noticed a complete failure of the high beam functionality in my vehicle. Whenever I attempt to engage the high beams, there is no response or illumination. This issue persists regardless of the driving conditions or the operation of other lighting features, such as the low beams, turn signals.

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NHTSA #: 11526309
criticalEXTERIOR LIGHTING
Filed: Mar 2023

Several months ago, my high beams quit working inexplicably. The panel indicator light does indeed work (ie, it shows the "blue high beam" icon when I engage), however, the high beams themselves do not.

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NHTSA #: 11511712
criticalEXTERIOR LIGHTING
Filed: Jan 2023

My high beams quit working for no reason. Dealer said I must replace the complete housing assembly at $680 a piece. I have 80 thousand miles in the car with zero accidents.

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NHTSA #: 11504825
criticalEXTERIOR LIGHTING
Filed: Feb 2021

I love this car. I replaced my 2016 lexus gl 460 with the 2020 telluride ex v6, a low milage previously owned car I found at a dealership because I felt it compared favorably in every way with the lexus, which I had bought new.

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NHTSA #: 11394723
criticalEXTERIOR LIGHTING
Filed: Jul 2020

The halogen projector headlights on my 2020 telluride sx are unsafe at night. They don't have enough light output to properly illuminate the road and it's very uncomfortable for me and my family to drive at night. The light spread is very limited and doesn't seem to go far enough.

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NHTSA #: 11338833
criticalEXTERIOR LIGHTING
Filed: Mar 2020

Night driving is horrible on the ex trim where visibility on either side is dangerous. I almost hit a pedestrian because the visibility is so poor. This needs to be addressed.

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NHTSA #: 11315912
highEXTERIOR LIGHTING
Filed: Apr 2026

Your high beam headlights aren't turning on when you try to use them while driving, and your vehicle shuddered and lost power. Additionally, your warning lights aren't illuminating when your engine oil is low. Even after a repair shop replaced the relay and high beam headlights, the problem happened again. The issue may be related to a known manufacturer recall for exterior lighting systems. This will likely require the dealer to diagnose and replace faulty electrical components in the lighting system.

NHTSA #: 11728510
highEXTERIOR LIGHTING
Filed: Feb 2023

When I bought the car I wasn’t aware that the bright light will not come on. This is a huge safety issue as I can’t use my brights in the dark. I have almost hit multiple deer as I couldn’t see them in the dark area I was in.

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NHTSA #: 11508722
highEXTERIOR LIGHTING
Filed: Nov 2022

At about 45,000 miles on the vehicle both bright lights no longer worked suddenly at the same time. I figured they had burn out so I purchased brand new bulbs for both sides at advanced auto parts. advanced auto parts installed the lightbulbs, and when I flipped the switch for brights again no bright lights.

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NHTSA #: 11494732
highEXTERIOR LIGHTING
Filed: Jun 2020

Concern regarding the factory installed trailer tow package, specifically the lights controlled by the 4-pin factory supplied connection. The trailer lights do not always work in conjunction with the main brake lights on the telluride - specifically when using 'auto hold'. The discussion is not if 'auto hold' should not be used with a trailer.

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NHTSA #: 11327716
highEXTERIOR LIGHTING
Filed: Feb 2020

The headlights have blind spots on the sides. When going around curves you loose the side of the road. No visibility at all at night.

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NHTSA #: 11309673
mediumEXTERIOR LIGHTING
Filed: Jul 2025

The contact owns a 2020 Kia Telluride. The contact stated while attempting to have a vehicle inspected, it was discovered that there was an open recall on the VIN. The VIN was included in NHTSA Campaign Number: 24V148000 (EXTERIOR LIGHTING); however, the part to do the recall repair was not available.

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NHTSA #: 11673399
mediumEXTERIOR LIGHTING
Filed: Mar 2025

I have had mi car in multiple shops and been told they can’t repair my headlights. The bulb keeps blowing and now the headlight highbeam doesn’t work and my state inspection is coming up next month and the corporate office says there nothing they can do till the part is available. I need my car fixed for my safety and my family’s safety.

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NHTSA #: 11649698
mediumEXTERIOR LIGHTING
Filed: Mar 2025

The contact owns a 2020 Kia Telluride. The contact received Kia Campaign Number: 296 for the "Halogen Headlamp High Beam". The vehicle was repaired.

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NHTSA #: 11649546
mediumEXTERIOR LIGHTING
Filed: Jan 2025

I brought veh to Covina Kia on 1-6-25 for recall (SC299B) of headlight high beams failure. George Arroyo refused to take my veh in telling me my warranty had expired. I told him the safety recall had to be addressed.

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NHTSA #: 11637456
mediumEXTERIOR LIGHTING
Filed: Jan 2025

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V148000( EXTERIOR LIGHTING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 11635247
mediumEXTERIOR LIGHTING
Filed: Dec 2024

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V148000 (Exterior Lighting); however, the part to do the recall repair was unavailable. The contact stated when the vehicle was taken to the dealer, the contact was informed that the parts to perform the recall repair were on back order.

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NHTSA #: 11630131
mediumEXTERIOR LIGHTING,SEATS,VISIBILITY/WIPER
Filed: Nov 2024

I have had been in several times to correct the recall, they noted the seat repaired under warrenty but the service advisor was stuck when retrieving my car. Headlights have need in twice and I’m being told the fix failed to correct the headlights. Wipers stop working intermittently and paint is down to bare metal along windshield and hood.

NHTSA #: 11626442
mediumEXTERIOR LIGHTING
Filed: Oct 2024

The headlights perform poorly when fully functional, one is out and when I replaced the light it still is not working and now that one is out I am scared to drive at night for fear of hitting a child or pet in my complex. And I will not allow my son to drive because he may get seriously hurt as well.

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NHTSA #: 11620542
mediumEXTERIOR LIGHTING
Filed: Aug 2024

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V1480000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted.

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NHTSA #: 11611664
mediumEXTERIOR LIGHTING
Filed: Aug 2024

The recall 24V148 regarding headlight High beam issue from Gebruary of thus year still has no remedy in order to fix the issue. It has been 6 months and the dealerships just say sorry we don't have any solution even though the recall associated with my car doesn't apply due to the headlamps being replaced with completely different ones already myself.

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NHTSA #: 11606936
mediumEXTERIOR LIGHTING
Filed: Jul 2024

The contact owns a 2020 Kia Telluride. The contact stated while driving at approximately 40 MPH, the contact attempted to activate the high beam headlights; however, the high-beam headlights failed to function. No warning lights were illuminated.

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NHTSA #: 11597955
mediumEXTERIOR LIGHTING
Filed: Feb 2024

Projector high beams not working. Tested the fuse and relay and both tested fine. Replaced headlights.

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NHTSA #: 11573877
mediumEXTERIOR LIGHTING
Filed: Feb 2024

The high beams of the vehicle are no longer operational. Changing the light bulb does not solve the problem. As per the dealer, the entire unit must be replaced.

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NHTSA #: 11572830
mediumEXTERIOR LIGHTING
Filed: Feb 2024

The hi-beam function in the headlights are inoperable. I recently purchased this vehicle and the service department at the dealership of purchase confirmed afterwards that the hi beam function does not work. I do not understand how this is not a safety recall on all 2020 Tellurides as there are many forums from individuals who have experienced the same issue.

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NHTSA #: 11572463
mediumEXTERIOR LIGHTING
Filed: Feb 2024

Both High Beam headlights failed. Turning on the High Beam illuminates the blue indicator light on the dash, but no change occurs in exterior illumination. The dangers of high speed highway driving (70 MPH) go way up.

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NHTSA #: 11569711
mediumEXTERIOR LIGHTING
Filed: Jan 2024

The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the high-beam headlights became inoperable. The contact stated while attempting to activate the high-beam headlights, the headlights were inoperable.

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NHTSA #: 11567533
mediumEXTERIOR LIGHTING
Filed: Jan 2024

Started to notice the high beams where not working. The dash light shows the high beams were on but the lights never changed. I purchased 2 new low/high beams bulbs.

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NHTSA #: 11566153
mediumEXTERIOR LIGHTING
Filed: Jan 2024

High beams quit working. I have replaced the relay, fuse, and bulbs. Low beams work but the high beam functionality is 100% lost.

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NHTSA #: 11563811
mediumEXTERIOR LIGHTING
Filed: Dec 2023

Brights stopped working. They do not turn on, even though you pull the lever, and the dash light comes on

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NHTSA #: 11562798
mediumEXTERIOR LIGHTING
Filed: Dec 2023

High beams failure. Yes it is available for inspection. I live/travel in rural area with large sized wildlife.

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NHTSA #: 11561774
mediumEXTERIOR LIGHTING
Filed: Nov 2023

I was driving during the night, tried to turn my high beams on and they did not work. This caused a severe driving hazard as we were driving winding roads filled with wild life and I had very limited visablilty.There was no warning indicators shown. Replaced both headlamps and the high beams still do not work.

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NHTSA #: 11557696
mediumEXTERIOR LIGHTING
Filed: Nov 2023

We were on a back country road in the dark, tried to use our high beam lights, but they would not come on. The blue light illuminated as if they were turning on, but nothing happened. We had no warning lights or indication that the system had failed.

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NHTSA #: 11556694
mediumEXTERIOR LIGHTING
Filed: Nov 2023

The high beams suddenly stop working without any prior indication. Although the dashboard indicates that the high beams are on, they are not functioning. Conversely, the low beams continue to work properly.

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NHTSA #: 11554028
mediumEXTERIOR LIGHTING
Filed: Oct 2023

The contact's husband owns a 2020 Kia Telluride. The contact stated while driving 70 MPH, the high-beam headlights became inoperable. There was no warning light illuminated.

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NHTSA #: 11551846
mediumEXTERIOR LIGHTING
Filed: Oct 2023

My hi beams don’t work. I replaced the fuse and the bulbs and still nothing. It shows the indicator on the dash when I switch to hi beams but the function itself doesn’t work.

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NHTSA #: 11548354
mediumEXTERIOR LIGHTING,UNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Sep 2023

High beam lights do not work. It shows them on but they never turn on. We found out driving on a mountain road in NM that had no street lights.

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NHTSA #: 11545588
mediumEXTERIOR LIGHTING
Filed: Sep 2023

High beams stopped working, although the dash light indicates they are on. No change in light intensity from low to high beam.

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NHTSA #: 11544651
mediumEXTERIOR LIGHTING
Filed: Aug 2023

High beam lights failed to come on. After trying to engage the hb the instrument cluster would show hb on but they were not on. I often drive on dark, winding country roads inhabited by deer and other animals and need these lights to see ahead and control the vehicle.

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NHTSA #: 11541915
mediumEXTERIOR LIGHTING
Filed: Aug 2023

High beam headlights stopped working. Took to the dealer and they stated the curtain that goes from low to high is malfunctioning and must have new headlight assembly for driver and passenger sides.

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NHTSA #: 11540983
mediumEXTERIOR LIGHTING
Filed: Aug 2023

High beams stopped working around 60,000 miles, changed the bulb but did not fix it. Had Kia dealer inspect it and said the entire unit would need to be replaced but Kia did not consider it a safety issue so all costs would be bore by me. Clearly this is a safety issue that needs to be remedied by Kia.

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NHTSA #: 11539175
mediumEXTERIOR LIGHTING
Filed: Jul 2023

The high beam headlights have stopped working out of the blue. The standard headlights are working. I live in dark rural area and rely on these high beams for night driving.

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NHTSA #: 11532431
mediumEXTERIOR LIGHTING
Filed: Jun 2023

High beam headlights stopped working. There are no maintenance indicators that tell me the high beams do not work. When I pull the switch to turn on high beams, the high beam dash indicator lights up on the dash, but the high beams do not turn on.

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NHTSA #: 11525508
mediumEXTERIOR LIGHTING
Filed: May 2023

The contact owns a 2020 Kia Telluride. The contact stated that while his wife was driving at an undisclosed speed, the high beam headlights were inoperable. The vehicle was taken to the dealer, where it was determined that the headlight assemblies needed to be replaced.

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NHTSA #: 11520206
mediumEXTERIOR LIGHTING
Filed: May 2023

High beams stopped working. No fault of owner. Took to two Kia dealerships that would not pay the $1800 to replace lights.

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NHTSA #: 11519786
mediumEXTERIOR LIGHTING
Filed: Apr 2023

The high beams have went out without warning. Driving at night with only low beams can be very dangerous. I live in a rural community so not being able to see potential wild animals in the road is dangerous for me and my family.

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NHTSA #: 11518545
mediumEXTERIOR LIGHTING
Filed: Apr 2023

Highbeams not changing from low beam to high beam. I was unable to see driving in dark areas. The dealership found a short causing the curtain to not open fully keeping the low beams on.

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NHTSA #: 11517024
mediumEXTERIOR LIGHTING
Filed: Apr 2023

The contact owns a 2020 Kia Telluride. The contact stated that the headlights failed to adequately illuminate the roadway while driving. The vehicle was not taken to be diagnosed or repaired.

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NHTSA #: 11516834
mediumEXTERIOR LIGHTING
Filed: Apr 2023

The contact owns a 2020 Kia Telluride. The contact stated that while driving at an undisclosed speed at night, the headlights failed to adequately illuminate the roadway. The vehicle was taken to the dealer, where it was diagnosed that the headlamp actuators were inoperable, and the headlamp housings needed to be replaced.

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NHTSA #: 11516937
mediumEXTERIOR LIGHTING
Filed: Apr 2023

High beam headlights failed. Internal display indicated they were on, but they were not. They have never come back on.

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NHTSA #: 11516531
mediumEXTERIOR LIGHTING
Filed: Mar 2023

My high beams have all of a sudden stopped working. The light on the dash indicates that they are on, but they don't work at all. This poses a safety issue when driving the vehicle at night.

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NHTSA #: 11514154
mediumEXTERIOR LIGHTING,VISIBILITY/WIPER
Filed: Mar 2023

High beams do not work. Had bulbs replaced but no effect. Checked all fuses, and they checked out ok.

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NHTSA #: 11513885
mediumEXTERIOR LIGHTING
Filed: Mar 2023

High beams not working even after a fuse/relay replacement. Both went out at the same time, have yet to take it in for repair in hopes a recall covers this issue soon.

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NHTSA #: 11512283
mediumEXTERIOR LIGHTING
Filed: Mar 2023

The contact owns a 2020 Kia Telluride. The contact stated that the high beam headlights failed to operate as needed while activated. The dealer was notified of the failure and the contact was given an estimate for a diagnostic test.

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NHTSA #: 11511769
mediumEXTERIOR LIGHTING
Filed: Mar 2023

I was traveling with my family and while driving on a dark road, I turned in my high beam lights on, but nothing happened. I tried several times but they still did not work. Just a few weeks ago there were working.

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NHTSA #: 11511469
mediumEXTERIOR LIGHTING
Filed: Feb 2023

High Beams failed with no notice and are non-operational. Took to dealership and was told the issue was a design issue and was told that KIA would not cover the defect. Contacted KIA customer service and they denied to cover the repair.

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NHTSA #: 11509453
mediumEXTERIOR LIGHTING
Filed: Feb 2023

The contact owns a 2020 Kia Telluride. The contact stated while driving at various speeds at night, the high-beam headlights failed to function as needed. The contact stated that he was uncertain if the high beam symbol was illuminated.

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NHTSA #: 11509355
mediumEXTERIOR LIGHTING
Filed: Feb 2023

High beams no longer work on the car. No high beams creates an obvious safety risk while driving at night. The problem was confirmed by an independent service provider.

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NHTSA #: 11508877
mediumEXTERIOR LIGHTING
Filed: Feb 2023

High Beam lights stopped working at the same time at about 65K miles. I live in a rural area and went to use them and found it odd the light on the dash would come on but lights did not change. Took car in and was told it would be about $1200 - $1500 per headlight to repair.

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NHTSA #: 11508505
mediumEXTERIOR LIGHTING
Filed: Feb 2023

This is an addendum to NHTSA tracking # 11508192. Please see attached Kia Dealer repair recommendation which is to Replace both Front headlamps with a cost quote of $1,682.54!!!! This vehicle is a 2020 with less than 65,000 miles.

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NHTSA #: 11508299
mediumEXTERIOR LIGHTING
Filed: Feb 2023

Complete loss of high beam headlight function without warning. The failure occurred on completely dark rural roads at night. It is a huge safety issues as it compromises navigation and increases the risk of hitting deer or other large animals.

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NHTSA #: 11508393
mediumEXTERIOR LIGHTING
Filed: Feb 2023

High beams just stopped working and won't turn back on. The bulbs were changed and a new relay was tried out, both did nothing. The dealer is looking into it further but I have read that this is a problem with similar year/make/model.

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NHTSA #: 11508192
mediumEXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Feb 2023

High beams stopped working. When I called with issue the dealership stated that it was a safety issue. Took car to dealership and they stated that the actuator lighting system more than likely has a short.

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NHTSA #: 11507960
mediumEXTERIOR LIGHTING
Filed: Feb 2023

SYSTEM FAILURE: High beam headlights don't illuminate. When switch is activated, the blue dash indicator light illuminates, but the high beams don't come on. Initially a flicker was noted in the low beams when the switch was activated.

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NHTSA #: 11508007
mediumEXTERIOR LIGHTING
Filed: Feb 2023

Loss of high beam function in both headlights at same time - fuses/relay switches are not burned out. Low beams will turn on, but the curtains for the high beams will not activate in both headlights. Lights on the dash show that high beams are on, but the curtains in the assembly will not activate.

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NHTSA #: 11507015
mediumEXTERIOR LIGHTING
Filed: Feb 2023

The vehicle lost both high beams randomly together. Shows indicater on dash but you can see lights do not get brighter. This is a huge safety concern for my wife and children not being able to see well!!!!

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NHTSA #: 11506530
mediumEXTERIOR LIGHTING
Filed: Feb 2023

The high beams headlights no longer function correctly. Low beams work fine but when toggle the shaft from low to high- there is no change in visibility. I do feel like this is a danger to myself and my growing family because in some rural areas, visibility is very limited at night.

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NHTSA #: 11506323
mediumEXTERIOR LIGHTING
Filed: Feb 2023

Both high beams suddenly stop working. Kia systems report high beams are functional. Also low beams have reduced brightness resulting dangerous driving conditions at night.

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NHTSA #: 11505907
mediumEXTERIOR LIGHTING
Filed: Feb 2023

High beams fail to light No warning lights, H beam indicator light functions but no activation. No codes on OBD2 reader. Have not taken to dealer for this problem because no recall.

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NHTSA #: 11505142
mediumEXTERIOR LIGHTING
Filed: Feb 2023

High Beam issues. It started out with one high beam out, and I figured the bulb needed replaced. When I looked into it, I learned the low beam and high beam share a single filament bulb.

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NHTSA #: 11505146
mediumEXTERIOR LIGHTING
Filed: Jan 2023

As the owner of this 2020 KIA Telluride, I have noted that the headlamps on both din and bright are very poor and are a safety concern when driving on a dark road, particularly when wet or no other lights around. I did some online research and found that many Kia owners had the same concern so I reached out to KIA Care or Kia America (Case # 15236897).

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NHTSA #: 11502828
mediumEXTERIOR LIGHTING
Filed: Jan 2023

Bright lights stopped working! Replaced bulbs and no change. I have read many stories of people having the same problem and the dealer charging them $1300 to &2000 to repair them and some did not fix the problem.

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NHTSA #: 11500682
mediumEXTERIOR LIGHTING
Filed: Jan 2023

The high beams have stopped working. I have brought the car to the dealer and they report the related lighting systems are fine and working as they should. I have replaced the bulbs and the high beams still don't work.

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NHTSA #: 11500482
mediumEXTERIOR LIGHTING
Filed: Jan 2023

I recently bought the Kia used at approximately 75000 miles. The high beams do not work and the only way to repair them is an expensive complete headlight assembly replacement. Headlights should not become defective so soon and I have read forum after forum of those with the Telluride who have experienced the same problem.

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NHTSA #: 11500230
mediumEXTERIOR LIGHTING
Filed: Nov 2022

Dim Headlights. Vehicle is available for inspection.Headlights do not illuminate the road resulting in not being able to see while driving at night. High beam lights no longer function.

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NHTSA #: 11495159
mediumEXTERIOR LIGHTING
Filed: Oct 2022

Vehicle was in for an oil change and safety system upgrade/fix(?) and now the high beams no longer work on our vehicle. The blue indicator light shows up but neither on of our high beams turn on. I have contacted the dealership and they claim they've never heard of such a thing happening, but I have seen many complaints online about it.

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NHTSA #: 11490177
mediumEXTERIOR LIGHTING
Filed: Sep 2022

While driving on the highway my headlights didn’t illuminate the roadway. I pulled over to check them and it appears the headlights were so dim, and possibly stuck somehow. They’re telescopic lights.

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NHTSA #: 11484129
mediumEXTERIOR LIGHTING
Filed: Aug 2022

The high beams on the headlights no longer work. This is a safety hazard where I live due to the number of deer around in the evenings. This problem was confirmed by Kia in many 2020 Telluride vehicles.

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NHTSA #: 11479439
mediumEXTERIOR LIGHTING
Filed: Mar 2022

Low beam headlights cause oncoming traffic to swerve and to flash bright lights, as if they are being blinded by low beams in this car. Car has no load or extra weight, and yet this happens dozens of times per week with oncoming cars flashing their lights as I am approaching.

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NHTSA #: 11455774
mediumEXTERIOR LIGHTING
Filed: Jan 2022

The low beams to high beam headlight stared working intermittently in Aug 2021. Maybe one side worked or the other or neither. I took it to KIA and they said a bulb was about burned out.

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NHTSA #: 11447578
mediumEXTERIOR LIGHTING
Filed: Nov 2021

The contact owns a 2020 Kia Telluride. The contact stated while driving 40 MPH at night on a back road, the hi-beam headlights were activated but failed to illuminate brighter than the low-beam headlights. The contact continued driving to his residence.

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NHTSA #: 11441083
mediumEXTERIOR LIGHTING
Filed: Sep 2021

What component or system failed or malfunctioned, and is it available for inspection upon request? While traveling at night I attempted to turn on the high beams to better illuminated the highway but the high beams failed to turn on. How was your safety or the safety of others put at risk?

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NHTSA #: 11431899
mediumEXTERIOR LIGHTING
Filed: Apr 2021

High beams will not function. Replaced light bulbs. Did not fix the problm.

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NHTSA #: 11413339
mediumEXTERIOR LIGHTING
Filed: Sep 2020

The headlights on the es model are so bad. There is minimal peripheral illumination outside of the lights . The lights are so poor that the driver cannot see the side of the road on unlighted roads or going around a curve.

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NHTSA #: 11361321
mediumEXTERIOR LIGHTING
Filed: Jan 2020

The headlights on this car are dangerous at night on streets with no lighting and especially dangerous when its raining. The lights do no illuminate speed limit signs, stop signs, caution signs, yield signs etc. They do not illuminate overhead interstate signs.

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NHTSA #: 11302348
mediumEXTERIOR LIGHTING
Filed: Dec 2019

I have a 2020 telluride and the headlights provide so little light that it's dangerous to drive at night. The normal beams are so diffuse they provide insufficient light forward to see the road clearly and provide no light to the sides, so you can't see what you are turning into when you turn. I called kia and two local kia dealers; they are aware of the problem but say they have no way to fix it.

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NHTSA #: 11291891
lowEXTERIOR LIGHTING
Filed: Mar 2024

The highbeams quit working Causing poor visibility

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NHTSA #: 11575876
lowEXTERIOR LIGHTING
Filed: Feb 2024

The high beams do not work. Neither one. Bulb replacement did not fix either.

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NHTSA #: 11572865
lowEXTERIOR LIGHTING
Filed: Feb 2024

High beams no longer work on the front lights.

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NHTSA #: 11570067
lowEXTERIOR LIGHTING
Filed: Jan 2024

High beam lights stopped working. Regular lights work. Seems like this is happening to other owners of same make and model year.

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NHTSA #: 11565984
lowEXTERIOR LIGHTING
Filed: Jan 2024

My high beam headlights are not working. There is no change whether the high beams are on or off.

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NHTSA #: 11564910
lowEXTERIOR LIGHTING
Filed: Dec 2023

Right high beam stopped working. Low beams work, no indicators, bulb has been changed. Jist stopped working.

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NHTSA #: 11562384
lowEXTERIOR LIGHTING
Filed: Dec 2023

Bright head light stopped working without any cause.

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NHTSA #: 11562134
lowEXTERIOR LIGHTING
Filed: Dec 2023

Hi Beams on the headlights both stopped working at the same time without warning. I understand this is a known problem with the 2020 Telluride so I am just logging this one in as another instance

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NHTSA #: 11560211
lowEXTERIOR LIGHTING
Filed: Nov 2023

High beam headlights will not turn on

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NHTSA #: 11557597
lowEXTERIOR LIGHTING
Filed: Nov 2023

My high beams aren't working. All I have access to are my low beams.

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NHTSA #: 11556576
lowEXTERIOR LIGHTING
Filed: Nov 2023

High beam headlights stopped working without warning

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NHTSA #: 11556167
lowEXTERIOR LIGHTING
Filed: Nov 2023

Headlights work fine, but the High Beams don't. The light in the car shows them on, but they do not turn on outside the vehicle. I can't confirm how long they haven't worked since this was the vehicle my wife drove but very rarely at night.

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NHTSA #: 11555743
lowEXTERIOR LIGHTING
Filed: Nov 2023

The headlights on my vehicle do not provide adequate light. Also, the bright headlight option does not work. The blue indicator on the dash illuminates but neither of the headlights produce bright lights, only the standard lights.

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NHTSA #: 11554351
lowEXTERIOR LIGHTING
Filed: Nov 2023

Hibeams completely stopped working without warning

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NHTSA #: 11553667
lowEXTERIOR LIGHTING
Filed: Nov 2023

While driving down a very dark road, I noticed my high beams did not work. High beams are an essential feature for safe nighttime driving, and when they're not working, it can be dangerous because non-functioning high beams can compromise your ability to see and react to potential dangers while also affecting the safety of other drivers, making it a significant safety concern.

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NHTSA #: 11553524
lowEXTERIOR LIGHTING
Filed: Oct 2023

Hi beam indicator on dash comes on when activated but the headlamps do not go to hi beam. can't see as well at night without hi beams. Hi beams haven't worked the last few night drives.

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NHTSA #: 11551925
lowEXTERIOR LIGHTING
Filed: Oct 2023

High beams do no turn on, however, the light indicator on the dash is on.

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NHTSA #: 11550512
lowEXTERIOR LIGHTING
Filed: Oct 2023

Both high beams suddenly went out and are no longer working. Regular headlights are working though. This is a safety concern.

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NHTSA #: 11549882
lowEXTERIOR LIGHTING
Filed: Oct 2023

The high beams no longer work at all. The blue indicator light on the dash will appear, but the high beams are not working. The low beams work just fine as well as the daytime running lights.

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NHTSA #: 11548210
lowEXTERIOR LIGHTING
Filed: Sep 2023

Both high-beam headlights stopped working simultaneously, creating a safety concern.

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NHTSA #: 11545085
lowEXTERIOR LIGHTING
Filed: Sep 2023

The high beams on the vehicle are non functional and are an essential component of the vehicle for safety reasons. Any person driving the highway at night or that lives in a rural low light area will find it impossible to drive the vehicle safely. A mechanic has attempted to identify the problem and was unable.

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NHTSA #: 11545024
lowEXTERIOR LIGHTING
Filed: Sep 2023

Purchased my Telluride as a Certified Preowned a few days ago. Tonight, I noticed that the headlight high beams aren't working correctly. The driver's side high beams work correctly when turned on, however the high beams on the passenger side will not turn on.

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NHTSA #: 11545078
lowEXTERIOR LIGHTING
Filed: Sep 2023

I have a Kia Telluride 2020 that was certified pre-owned and had past the safety inspection. After a few minutes of using the hi-beams, they shut off and reverted to low-beams. The dashboard icon still showed the hi-beams we're on but they were not.

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NHTSA #: 11544851
lowEXTERIOR LIGHTING
Filed: Sep 2023

High beam headlights completely stopped working while driving at night on an unfamiliar road during a road trip. They both stopped at the same time and have not worked since and they are not burnt out.

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NHTSA #: 11544613
lowEXTERIOR LIGHTING
Filed: Aug 2023

My high beams just stopped working

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NHTSA #: 11539479
lowEXTERIOR LIGHTING
Filed: Aug 2023

High beam lights just stopped working as soon as my warranty was up. Went to Kia they said I would have to replace my entire light housing

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NHTSA #: 11538076
lowEXTERIOR LIGHTING
Filed: Aug 2023

Switching from low to high beam does not operate. Vehicle no longer allows high beams.

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NHTSA #: 11537891
lowEXTERIOR LIGHTING
Filed: Jul 2023

I live in the desert where there isn't any light at night. I was driving home as usual and my highbeams would not turn on. I couldn't see very well because it was so dark and had to go really slow and way under the speed limit.

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NHTSA #: 11533659
lowEXTERIOR LIGHTING
Filed: Jun 2023

The high beams are not working, since the low beams work there is no reason to change bulb as it only has one. It appears that the shutter is not working.

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NHTSA #: 11527725
lowEXTERIOR LIGHTING
Filed: May 2023

High beams do not work

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NHTSA #: 11523047
lowEXTERIOR LIGHTING
Filed: May 2023

My high beams on the headlights have ceased to work. Low beams not casting enough distance for save sight ahead. It appears to be working on the display when switching to high beam but neither headlight is changing.

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NHTSA #: 11522642
lowEXTERIOR LIGHTING
Filed: May 2023

This vehicle does not have separate high and low-beam bulbs for it's headlights. Rather, it has a shutter to change the amount of light. Both shutters failed to the closed position, only allowing the low-beam to operate.

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NHTSA #: 11519960
lowEXTERIOR LIGHTING
Filed: Apr 2023

While driving all of a sudden high beams shut off and would not come back on. Attempted to fix issue by replacing bulbs. This did not fix the issue.

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NHTSA #: 11519364
lowEXTERIOR LIGHTING,VISIBILITY/WIPER
Filed: Apr 2023

My windshield cracked out of no where. My bright lights stopped working while driving home.

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NHTSA #: 11517748
lowEXTERIOR LIGHTING
Filed: Apr 2023

High beams no longer work

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NHTSA #: 11517232
lowEXTERIOR LIGHTING
Filed: Apr 2023

The high beam lights failed to turn on and will not turn on at all..

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NHTSA #: 11516397
lowEXTERIOR LIGHTING
Filed: Apr 2023

Bright headlights stopped working.

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NHTSA #: 11515961
lowEXTERIOR LIGHTING
Filed: Mar 2023

As I was driving home down country roads my bright lights went out. I now only have regular headlights and no one has indicate they know how to fix the problem. This is a huge safety concern as I need them especially driving down dark country roads.

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NHTSA #: 11514567
lowEXTERIOR LIGHTING
Filed: Mar 2023

My high beam lights do not work. My low beams are all that I have. It is a safety hazard at night due to not having adequate lighting to drive in dark areas.

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NHTSA #: 11511868
lowEXTERIOR LIGHTING
Filed: Mar 2023

Brights not working even though dash indicates they are on. Took car back to where I purchased and they told me there was a recall on the headlight shutter. They said to take car to Kia.

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NHTSA #: 11511143
lowEXTERIOR LIGHTING
Filed: Mar 2023

High beam lights on both sides stopped functioning

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NHTSA #: 11511234
lowEXTERIOR LIGHTING
Filed: Mar 2023

High beam function does not work. Went out completely with no warning or indication.

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NHTSA #: 11510985
lowEXTERIOR LIGHTING
Filed: Mar 2023

High- beam headlights are not working. Indicator on the dashboard says they are on but they don’t change from low beam.

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NHTSA #: 11509672
lowEXTERIOR LIGHTING,VISIBILITY/WIPER
Filed: Feb 2023

Headlight Hi-beams stopped working and is very dangerous at night with a lot of wild animals where I live.

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NHTSA #: 11506789
lowEXTERIOR LIGHTING
Filed: Feb 2023

High beam lights suddenly stopped working on both front headlights.

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NHTSA #: 11506700
lowEXTERIOR LIGHTING
Filed: Feb 2023

My high beam lights have stopped working. The system says it is working fine as the notifications for high beams come on but the lighting does not change.

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NHTSA #: 11505471
lowEXTERIOR LIGHTING
Filed: Feb 2023

Left headlight is stuck in high-beam mode.

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NHTSA #: 11504849
lowEXTERIOR LIGHTING
CrashFiled: Dec 2022

Hooded projector lights provide very limited vision on dark roads. We hit a deer and have significant damage to our vehicle due to this issue. Our brights do not come on either.

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NHTSA #: 11499167
lowEXTERIOR LIGHTING
Filed: Dec 2022

The High Beams have stopped working. This is a known issue as it can be found on many forums across the internet.

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NHTSA #: 11498649
lowEXTERIOR LIGHTING
Filed: Dec 2022

High beams not working

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NHTSA #: 11498334
lowEXTERIOR LIGHTING
Filed: Nov 2022

The high beams stopped working which is very dangerous & sounds like several others have had same issue.

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NHTSA #: 11493428
lowEXTERIOR LIGHTING
Filed: Oct 2022

High beams stopped working

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NHTSA #: 11491292
lowEXTERIOR LIGHTING
Filed: Oct 2022

Headlights high beams have not been working for over a year. When the high beams trigger is pulled/turned to on you can see a slight lift in the low beam attempting to transition to high beams but it fails. No high beams are activated.

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NHTSA #: 11489199
lowEXTERIOR LIGHTING
Filed: Oct 2022

High Beam lights do not work when activated making night driving very dangerous. I have read repeatedly online that this is a known problem. Essentially, the high beams are activated by the bulb housing moving around the bulb to enhance illumination.

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NHTSA #: 11488175
lowEXTERIOR LIGHTING
Filed: Sep 2022

Bright headlights do not work. Known problem. Not covered by warrant after 60,000 mile.

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NHTSA #: 11483464
lowEXTERIOR LIGHTING
Filed: Jul 2022

Poor illumination of headlights and headlights high beam does not work. The bulbs were changed, and the high beam light fuse and the high beam relay were changed and the lights still will not go on high beam. I heavily rely on bright lights when possible to easily identify animals in or near roadway when traveling during hours of darkness.

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NHTSA #: 11473438
lowEXTERIOR LIGHTING
Filed: Jul 2022

High beam lights stopped working. Bulbs are ok. Lamp assembly has a part that physically moves to change high to low.

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NHTSA #: 11472257
lowEXTERIOR LIGHTING
Filed: May 2022

Both high beams stop working without any advice. While driving at night low beams provide low visibility and when I try to use high beam did not change at all from low beam. This truck comes with a system that moves low beam light to high beam light only one bulb ( one filament ) no two filaments.

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NHTSA #: 11466659
lowEXTERIOR LIGHTING
Filed: May 2022

The high beams stopped working.

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NHTSA #: 11463667
lowEXTERIOR LIGHTING
Filed: Apr 2022

High beams do not switch on from low beams. Safety is put at risk due to not being able to have visual on roads with no street lights in rural areas. The problem has been reproduced even with new bulbs.

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NHTSA #: 11461126
lowEXTERIOR LIGHTING
Filed: Feb 2022

The high beams are no longer operable.

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NHTSA #: 11451064
lowEXTERIOR LIGHTING
Filed: Jan 2022

Both headlight high beams went out at the same time. I no longer have working high beams and from the internet research this is a known problem with no recall issued.

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NHTSA #: 11448489
lowEXTERIOR LIGHTING
Filed: Dec 2021

The high beam headlights fail to activate, yet the blue dash indicator shows lights are on high beam. Furthermore, when on low beam the headlights do not broadcast a sufficient distance ahead or to the side to enable driver to see the road sufficiently for safe driving.

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NHTSA #: 11445559
lowEXTERIOR LIGHTING
Filed: Dec 2021

The high-beam lighting system fails - causing dangerous conditions while driving. They use a motor system that tilts the light and this is prone to failure.

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NHTSA #: 11443090
lowEXTERIOR LIGHTING
Filed: Dec 2021

High beams stopped working. Lights are terrible at night. No warning, just stopped working all of a sudden.

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NHTSA #: 11442345
lowEXTERIOR LIGHTING
Filed: Oct 2021

The headlights in general are very dim and don't shine out to create an illuminated peripheral view. Also, both high beams have completely stopped working.

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NHTSA #: 11437873
lowEXTERIOR LIGHTING
Filed: Feb 2021

The lights wont dim, the same thing happened about 3 weeks ago drove the vehicle the next night and they worked ok ,drove it last night they would not dim or bright could not tell what they was stuck on, the inside indercator work fine. I think this might b a serious safety issue.thanks

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NHTSA #: 11395160
lowEXTERIOR LIGHTING
Filed: May 2020

The headlights in the kia telluride are significantly deficient in illuminating the front corners of the vehicle during turns in low or non-lit areas. Driving in my neighborhood and on the roads that get me there feels extremely dangerous while driving at night. Visibility when turning corners is dangerously low.

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NHTSA #: 11325091
lowEXTERIOR LIGHTING
Filed: Mar 2020

Lighting fails to illuminate to the sides of the vehicle on the ex trim so that there are spots of no lighting. This is extremely dangerous when driving at night and particularly when turning corners. This should be remedied and a recall issued to correct the concern as it is a serious safety hazard.

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NHTSA #: 11315718
lowEXTERIOR LIGHTING
Filed: Feb 2020

Halogen bulbs in headlights on s trim are suboptimal for roadway illumination during nighttime driving regardless of terrain, environment, or direcrion. Upgrade to LED bulbs should result in improved visibility.

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NHTSA #: 11307230
lowEXTERIOR LIGHTING
Filed: Feb 2020

The headlights on this car are dangerous at night and are especially dangerous when it's raining. The lights do no illuminate speed limit signs, stop signs, caution signs, yield signs etc... The headlights do not illuminate far enough ahead on the roads.

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NHTSA #: 11306967
lowEXTERIOR LIGHTING,VISIBILITY/WIPER
Filed: Feb 2020

The headlights on my ex model are seriously deficient and dangerous, especially during driving in low light area during turns. At my own expense I've purchased LED bulbs, which have improved visibility ahead of me. However, the light is blocked by the projector type housing from illuminating the left and right sides of the front of the vehicle.

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NHTSA #: 11306971
lowEXTERIOR LIGHTING
Filed: Feb 2020

Exterior lighting (headlights) is terrible on my ex model. Standard oe headlights are far too inadequate for safe driving at night. Side cutoff of the headlights makes reading street signs difficult when there is no supplemental light outside of the car headlights.

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NHTSA #: 11307078
lowEXTERIOR LIGHTING
Filed: Feb 2020

When driving at night in the ex trim, the halogen lightbulbs are ineffective for lighting the roadway ahead. Outside of city driving where outside lighting is minimal, it is nearly impossible to see a safe distance ahead of the vehicle. In addition, because of the cutoff design of the projector housing, street signs such as stop signs and speed limit signs are barely illuminated at all.

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NHTSA #: 11306611
lowEXTERIOR LIGHTING
Filed: Jan 2020

Headlights on lx trim are extremely dim. Insufficient for night driving, curvy/hilly roads, rainy conditions. Lane markers are nearly impossible to see.

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NHTSA #: 11302241
lowEXTERIOR LIGHTING
Filed: Jan 2020

This is an ongoing issue. The headlights on my ex model are seriously deficient and dangerous, especially during driving in low light area during turns. At my own expense I've purchased LED bulbs, which have improved visibility ahead of me, including being, now, able to see the sides of the road, however, visibility during turns is non-existent.

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NHTSA #: 11301584
lowEXTERIOR LIGHTING
Filed: Nov 2019

This is a new vehicle, purchased 8/2019. It is my belief that the headlights (both high and low beam), as equipped, are dangerously deficient and do not provide nearly adequate illumination. I am hesitant to drive the vehicle at night.

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NHTSA #: 11281548
lowEXTERIOR LIGHTING
Filed: Nov 2019

Halogen headlamps on the ex model do a poor job of illuminating the road ahead when in low beam mode. I can hardly see a few feet. I also drive a lexus whose headlamps do a fantastic job of illumination in low beam.

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NHTSA #: 11281250
lowEXTERIOR LIGHTING
Filed: Nov 2019

The telluride ex has an issue with it's headlights, especially in a dimly lit area. When the headlights are in normal mode (not high beam) on a street that does not have streetlights (no ambient lights) or you are going around a turn, or you are going slightly uphill, there is very little visibility on the road. You can see a distinct cut off of the head light and you cannot see beyond it.

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NHTSA #: 11280024
lowEXTERIOR LIGHTING
Filed: Sep 2019

The headlights at night are poor. They do not illuminate traffic signs such as: speed limit, stop, street/highway info, yield, warning, etc. When you approach a the upside of a hill, visibility is limited to 30-50 feet.

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NHTSA #: 11255716

Other 2020 Kia Telluride Issues