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Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

2025 Kia Soul — Known Issues & Recalls

9 Owner Complaints7 Categories Affected
9
Total Complaints
0
Open Recalls
2
Crashes
1
Injuries

Complaints from Feb 2026 to Dec 2025

The most reported issue is exterior lighting problems (3 complaints). 2 complaints involved crashes.

Owner-Reported Issues (9 of 9)

Exterior Lighting3 issues
criticalEXTERIOR LIGHTING
Filed: Aug 2025

Your headlights on the low-beam setting are too dim to see the road safely. While high beams would work better, they're too bright to use in traffic with oncoming vehicles. This creates a serious safety hazard, as you've had near misses with animals and obstacles that you couldn't see in time.

NHTSA #: 11677971
highEXTERIOR LIGHTING
Filed: Mar 2026

Your low beam headlights are too dim to safely drive at night. The lighting is inadequate for normal nighttime driving conditions. The issue likely involves replacing the headlight bulbs or checking the electrical connections to the headlight system.

NHTSA #: 11722928
highEXTERIOR LIGHTING
Filed: Jul 2025

Moisture is accumulating inside your headlights, which reduces their brightness and makes it harder to see at night. This creates a safety hazard when driving in low-light conditions. The fix will likely involve replacing the headlight assembly or resealing it to prevent moisture from entering.

NHTSA #: 11673048
Air Bags,forward Collision Avoidance1 issue
criticalAIR BAGS,FORWARD COLLISION AVOIDANCE
CrashFiled: Mar 2026

Your car hit a deer, but the airbags failed to deploy and the emergency braking system did not activate. The vehicle is currently at a repair shop being assessed, and your insurance company is determining whether it will be declared a total loss. This is a serious safety concern because both the airbag and collision avoidance systems failed to protect you during impact.

NHTSA #: 11726767
Exterior Lighting,lane Departure1 issue
criticalEXTERIOR LIGHTING,LANE DEPARTURE
Filed: Dec 2025

Your headlights are too dim in dark conditions, making it hard to see the road ahead. Because of this, your lane departure warning and road assist features aren't activating properly on dark or rainy roads where they can't detect lane markings. This creates a safety risk when driving at night, especially in unfamiliar areas.

NHTSA #: 11707067
Vehicle Speed Control,service Brakes1 issue
criticalVEHICLE SPEED CONTROL,SERVICE BRAKES
CrashFiled: Oct 2025

Your car suddenly accelerated on its own while you were driving, and when you tried to brake, the brakes didn't respond because the brake override system failed. Unable to stop the vehicle, you had to swerve off the road to avoid hitting others, which caused the car to flip multiple times and land on its roof with the engine still running. This is a critical safety issue where your car became uncontrollable. The problem may require inspection and repair of both the accelerator control system and the brake override safety feature.

NHTSA #: 11693405
Visibility/wiper1 issue
highVISIBILITY/WIPER
Filed: Feb 2026

Your headlight housing keeps falling out of its bracket, making nighttime driving unsafe. Even after repairs, one headlight remains dim, and the dealer says the front bumper design blocks light from reaching the road. The dealer also instructed you not to use the auto light setting because it further dims the headlights. After four visits, the dealer hasn't been able to resolve the lighting problem. You'll likely need the headlight assembly replaced or repositioned, and possibly a bumper redesign evaluation.

NHTSA #: 11715290
Suspension,wheels,service Brakes1 issue
highSUSPENSION,WHEELS,SERVICE BRAKES
Filed: Feb 2026

Your 2025 Kia Soul experienced a premature tire failure at 8,500 miles, requiring you to buy a used replacement tire. Despite a normal alignment check, you're still seeing abnormal tire wear at 10,000 miles. Additionally, at 10,000 miles, your brakes started making grinding noises, which suggests potential brake pad or rotor wear. These issues may require brake inspection, possible brake pad and rotor replacement, and a tire balance or replacement.

NHTSA #: 11714991
Unknown Or Other1 issue
highUNKNOWN OR OTHER
Filed: Jul 2025

Your 2025 Kia Soul LX comes with standard headlights that don't provide adequate lighting, especially on poorly lit streets, while higher trim levels get LED headlights instead. You may feel unsafe driving at night because the standard headlights don't illuminate the road sufficiently. Addressing this would likely involve upgrading to aftermarket LED headlights or headlight bulbs designed to provide better brightness and visibility.

NHTSA #: 11670886

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