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2024 Kia Soul Electrical Problems

6 owner-reported electrical complaints from NHTSA data

6
Complaints
Jan 2025Nov 2024
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (6)

highELECTRICAL SYSTEM
Filed: Jan 2026

Your horn stopped working and your key fob's door lock confirmation signal failed, even though the door locks themselves still work. This is a safety concern since the horn is an important safety feature. Kia has indicated this is a known recall issue under warranty that requires diagnostic inspection at the dealer before parts can be ordered.

NHTSA #: 11712484
highELECTRICAL SYSTEM
Filed: Apr 2025

Your horn may not work or may make an unusual sound, which is a critical safety feature you need to rely on in emergencies. You might only discover the problem when you actually need to alert pedestrians or cyclists. Kia has extended the warranty on the horn assembly, but the complaint raises concerns about vehicles being on the road with non-functional horns. Fixing this will likely involve replacing the horn assembly or diagnosing and repairing the electrical circuit that controls it.

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NHTSA #: 11652709
highELECTRICAL SYSTEM
Filed: Jan 2025

Your instrument cluster lights are turning off unexpectedly, leaving you unable to see your speed, fuel level, or other dashboard information while driving. This has happened multiple times despite disconnecting and reconnecting the battery as a temporary fix. The dealer has been contacted about this safety concern but hasn't responded to your service request. Fixing this will likely require the dealer to diagnose the electrical circuit supplying power to your instrument cluster—possibly a faulty connection, wiring issue, or a defective instrument cluster module.

NHTSA #: 11635097
highELECTRICAL SYSTEM
Filed: Nov 2024

Your instrument cluster display went completely black, making it impossible to see your speedometer, fuel gauge, mileage, or other dashboard information. You had to rely on your phone's GPS to monitor your speed while driving for two days until you could get to the dealership. The dealership has been waiting on a replacement part for three months.

NHTSA #: 11624419
mediumELECTRICAL SYSTEM
Filed: Jun 2025

Your dashboard screen went completely blank when you started your car, which had never happened before. Restarting the car twice didn't fix it. The dealer resolved the issue by performing a system reset and software update, though they noted this was unusual for your model year.

NHTSA #: 11669941
mediumELECTRICAL SYSTEM
Filed: Jul 2024

The entire instrument cluster above the steering wheel is blacked out, and the car is constantly saying “wrong driving direction detected.” I cannot see my speed, fuel gauge, odometer or whether there are safety alerts.

NHTSA #: 11598232

Other 2024 Kia Soul Issues