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2020 Kia Soul Electrical Problems

20 owner-reported electrical complaints from NHTSA data

20
Complaints
1
Crashes
Jan 2023Dec 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (20)

criticalELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Oct 2025

Second engine installed in the car ceases to fire. Condition does not change with new sensors for camshaft nor crankshaft. Engine turns freely cranks but will not restart.

NHTSA #: 11693476
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Jun 2025

Complaint Regarding Mechanical Failure and $315 Service Charge on Recent Vehicle Purchase I’m writing to formally express my concern and disappointment regarding the recent service experience involving my vehicle purchased on April 12, 2025. A few weeks after purchase, I returned to the dealership with concerns over a check engine light.

NHTSA #: 11668826
criticalELECTRICAL SYSTEM,ENGINE,LANE DEPARTURE
Filed: Nov 2024

Our vehicle experienced every dash light on the board coming on intermittently. At time, we could not use the remote control and had to open the door and crank the car manually. Windshield Wipers and headlamps did not work, nor did any of the safety features on the car or indicator lights.

NHTSA #: 11627552
criticalELECTRICAL SYSTEM,ENGINE
Filed: Oct 2024

While driving vehicle; stalling, sputtering, failure to shift gears, engine knocking/shaking car. Altinator was replaced and stopped sputtering. Following day I was going 55 MPH and car completely stalled out on a busy road and almost got rear ended and car lost power car was towed to Kia Dealership for further diagnostics test.

NHTSA #: 11619947
criticalELECTRICAL SYSTEM
CrashFiled: Apr 2023

Car subject to theft SEE NHSTA press release Feb. 14, 2003 The press release announced a fix had already been achieved (EMPHASIS ADDED): Hyundai and Kia HAVE developed theft deterrent software for millions of their vehicles that lack an immobilizer and will provide it FREE of charge to vehicle owners Unless your PIO totally muffed, this has been an EXTREMELY SLOW ROLLOUT.

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NHTSA #: 11517894
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Filed: Feb 2023

The car has rebooted (like a computer) three times in the last month as I am driving the car. Not in Park, not just starting the car. I am in drive and the car just reboots.

NHTSA #: 11506715
criticalELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE
Filed: Dec 2022

The vehicle stalls and turns off while stopped. The vehicle turns off quickly with all dash light sensors turned on with a front collision warning. The vehicle can only be restarted when is boosted.

NHTSA #: 11497870
highELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Jun 2025

Someone broke my window, and entered my car. Then proceeded to tear apart the entire area of the car that it below the steering wheel including the ignition. The car was not able to be turned off.

NHTSA #: 11665493
highELECTRICAL SYSTEM,ENGINE
Filed: Apr 2025

Hi, my name is [XXX] . I was driving my car two Thursdays ago. When all of a sudden my engine light came on.

NHTSA #: 11657181
highELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: May 2024

Appropriately April 2024, The engine service light came on at about 115,000 miles, followed by the 2020 Kia Soul X-line engine stopped running. I tried turning off the key and attempting to restart the car however it would start but for only a few seconds.

NHTSA #: 11589014
highELECTRICAL SYSTEM,ENGINE
Filed: May 2024

The contact owns a 2020 Kia Soul. The contact stated that while driving at various speeds, the vehicle was shaking, vibrating and a loss of motive power. The vehicle was towed to the dealer who diagnosed that the engine was faulty and needed to be replaced.

NHTSA #: 11588391
highELECTRICAL SYSTEM,ENGINE
Filed: Jun 2023

On 8/18/22 I had 5 recalls done one being sc209 the pistionoil ring, that was causing it to stall out/die in traffic after the recall it worked fine for a few days then it progressive gotten worse and started using oil, and the oil light no longer worked .

NHTSA #: 11527356
highELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jun 2021

Recently I noticed when I stop and the stop-start system feature and the Blind-spot sensors are turned on the car will either shut completely off or stall once I step on the gas.

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NHTSA #: 11419688
mediumELECTRICAL SYSTEM,ENGINE
Filed: Sep 2025

To Whom It May Concern, I am writing to formally submit a complaint regarding the handling of my vehicle recall and repair process at Kia Killian Road in Columbia, South Carolina.

NHTSA #: 11688580
mediumELECTRICAL SYSTEM
Filed: Oct 2024

Upon releasing the break, all warning lights appear (like when initially starting the vehicle). Then they usually all turn off again. From time to time, specific lights come on but disappear upon turning the engine off and then on again.

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NHTSA #: 11619262
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Oct 2023

My vehicle was stolen. They broke out window. The problem of kia’s being stolen has increased to the point local officials have filed a lawsuit against kia.

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NHTSA #: 11550051
mediumELECTRICAL SYSTEM,STRUCTURE,ENGINE
Filed: Sep 2023

I purchased this car (Used) on 8/1/2023 and on 8/7/23 I called Kia and stated that the car started shaking while driving and I took the car to the dealership on 8/10 and they stated they could not find any problem, they would have if they had taken it out for a drive. After waiting all day from 9:30 until 4pm they found nothing.

NHTSA #: 11544970
mediumELECTRICAL SYSTEM,SERVICE BRAKES,VISIBILITY/WIPER
Filed: Jan 2023

The contact owns a 2020 Kia Soul. The contact stated while reversing the vehicle and depressing the brake pedal to stop the vehicle, the brake pedal was rigid and failed to stop the vehicle. The contact stated no warning light was illuminated.

NHTSA #: 11501020
mediumELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Apr 2020

MY AUTO START IS DEFECTIVE. IT COMES ON WHEN IT WANTS TO AND IT TURNS OFF WHEN IT WANTS TO. THE MANUAL CLEARLY STATES THIS IS DEFECTIVE BUT KIA SENT ME HOME SAYING THEY COULD NOT REPLICATE THE PROBLEM. ALTHOUGH WHEN I LEFT THEIR SERVICE AREA, WITHIN 1 MILE IT WAS DOING IT AGAIN. THIS ALSO CAUSES A DELAY ON THE RESTART. THE ENGINE IS HESITANT TO START WHEN IT DOES WORK. THIS ALL STARTED OCCURRING AT 21,632 MILES AFTER MY TRANSMISSION WAS REPLACED. THE BREAKS ALSO NOW GRIND OR SOMETHING GRINDS NEAR THE WHEELS WHICH KIA WAS NOT ABLE TO REPLICATE EITHER. IT IS GOING BACK IN THIS WEEK AT 25,502 MILES.

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NHTSA #: 11320237
mediumELECTRICAL SYSTEM
Filed: Nov 2019

MY CAR WAS PURCHASED BRAND NEW OFF THE LOT WITH 28 MILES ON IT. I NOW HAVE APPROXIMATELY 15614 MILES ON MY 2020 KIA SOUL. I JUST WANTED TO REPORT THAT THE HORN, A MAJOR SAFETY FEATURE, INTERMITTENTLY STOPS WORKING. WHEN THE HORN STOPS WORKING IT INCLUDES THE STEERING WHEEL DEPRESS AND THE KEY FOB 'LOCKED' SIGNAL. PLEASE INVESTIGATE THIS AS A HORN CAN BE THE LAST RESORT NOTIFICATION SOMEONE NEEDS BETWEEN LIFE OR DEATH.

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NHTSA #: 11280977

Other 2020 Kia Soul Issues