2014 Kia Soul Engine Problems

Your check engine light came on while driving, and you noticed oil leaking from the engine after pulling over. The dealer diagnosed that your engine needs to be replaced, but refused to perform the repair under recall, citing an expired warranty. The manufacturer also declined to cover the repair and you were asked to remove the vehicle from the dealer lot.

Your 2014 Kia Soul is consuming an excessive amount of engine oil, and your oil level dropped to extremely low. The service center cleaned the intake manifold but couldn't determine the root cause of the oil loss. This issue may be related to a known engine problem covered under NHTSA Campaign Number 19V120000. The repair will likely involve further diagnosis to identify where the oil is being lost, possibly requiring manifold seals, gaskets, or internal engine components to be inspected or replaced.

Your engine is consuming oil excessively and burning it, which is clogging your catalytic converter and triggering the check engine light with misfires. This has been identified as a known Kia manufacturing issue unrelated to how you drive or maintain the car. The problem has caused your car to become undrivable at random times, affecting your work.

While driving at 55 MPH on the highway, your engine suddenly started shaking with a loud knocking sound, and you noticed smoke and a burning oil smell. Your check engine light, ABS light, and traction control light all came on at the same time. After pulling over to let the engine cool, it restarted and you took it to a mechanic who found a fractured engine pin causing the noise. The engine pin repair will likely require significant engine work to access and replace the damaged component.

While driving uphill at 30 MPH, your engine unexpectedly stalled and shut off even though you pressed the brake pedal. The engine restarted a few minutes later and ran normally, but you noticed a strong fuel smell inside the vehicle and your check engine light came on. The fuel odor persisted when you tried to start the vehicle again. A mechanic should inspect your fuel system and engine for leaks or fuel delivery issues.

Your engine is experiencing significant problems with the pistons and is consuming much more oil than normal. You may notice the oil level dropping quickly between service intervals, which could indicate internal engine wear or damage. This requires professional diagnosis and likely engine repair or replacement.

Your 2014 Kia Soul lost power and stalled while driving at 40-45 MPH, and the check engine light came on. A mechanic found a catalytic converter problem (error code P0420). Even after the dealer installed a software update, the stalling happened again. The issue occurred at about 177,238 miles.

Your engine is burning oil at an unusually high rate — it consumed half a quart in just four days after being topped off. This rapid oil loss is likely due to worn piston rings that aren't sealing properly inside the engine. You'll need an engine rebuild or piston ring replacement to fix the problem, which is a major repair.

Your 2014 Kia Soul has an outstanding recall (Campaign 19V120000) related to the engine that a dealer identified but refused to repair. The dealer said the repair was declined due to missing or incorrect VIN information in their system. The recall hasn't caused a failure yet, but it remains unresolved. You may need to contact Kia directly or visit another authorized dealer to get the VIN information corrected and the recall repair completed.

You noticed a leak under your engine while your car was parked. A dealer diagnosed a faulty master seal that needs replacement, but the recall didn't cover this failure, so they refused to repair it. An independent mechanic confirmed the same diagnosis, but the repair hasn't been completed yet.

The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the malfunction indicator lamp illuminated. The contact stated that the failure was persistent. The vehicle was taken to the dealer; however, the contact was unsure if the vehicle was diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the contact was informed that the recall information was not listed in the KIA database. In addition, the contact stated that the recall notification was received by mail, and the vehicle was not serviced under the recall repair. The failure mileage was approximately 40,000.

Car burns through oil like crazy. Most likely has already caused damage to engine. After about 2-3 weeks from getting my oil changed my oil light will start flashing when I brake. After another week it'll start coming on when I accelerate.

My VIN number was included as part of the engine recall up to 150,000 miles. My car sat at the dealership and the engine replacement was denied because the leaking piston were not cover as part of the engine recall. I even called Kia directly and they would not cover the engine replacement. The excessive oil consumption starter at 93K, the engine failed at 120,000 mile and 7 years old. I bought the vehicle brand new and I changed my oil faithfully. I think they denied the engine replacement because they started getting all these other engine recalls. The car was very reliable and no other major problems until this.

** Component/system that failed: The engine and catalytic converter. An independent mechanic confirmed the catalytic converter is clogged due to engine oil burning and entering the exhaust system. The component is still in the vehicle and available for inspection upon request. ** Safety risk: The car struggles to accelerate, especially from a stop or uphill, and cannot reliably reach or maintain highway speeds. It revs at 3,500–4,000 RPM at just 20–60 mph. This creates a serious safety hazard, especially when merging, changing lanes, or avoiding traffic, putting myself and others at risk. ** Problem confirmed: Yes. A trusted independent shop diagnosed and confirmed the engine is burning oil, contaminating the catalytic converter, and advised against replacing the converter until the root cause is fixed, or it will fail again. The Kia dealership dismissed the issue without testing, claiming it’s acceptable to burn 1 quart of oil every 1,000 miles. However, my vehicle consumes about 1 quart every 500 miles despite routine 2,500-mile oil changes with 5W-20 high-mileage oil. This excessive consumption is abnormal and being overlooked without proper evaluation. ** Inspection by manufacturer or others: Yes. A Kia dealership inspected the vehicle but refused to perform an oil consumption test, claiming the vehicle was “too unstable to drive,” despite me driving it 20 miles there. They blamed the converter failure on “normal wear and tear,” and denied the presence of an oil leak. ** Warning symptoms prior to failure: Yes. The symptoms began months ago and progressed over time, including: loss of power, high RPMs under low speed, poor fuel economy (range dropped from 350 to 310 miles), and difficulty accelerating. No warning lights have appeared. ** Additional note: This issue closely mirrors NHTSA Recall 19V120, but my Soul has a 2.0L engine, not a 1.6L. Many 2.0L owners report the same problem. I believe this defect should be investigated for recall expansion.

The contact owns a 2014 Kia Soul. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the catalytic converter was defective and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

In 2023 I had my car repaired at a Kia dealership due to NHTSA Recall Number: 19V120, KIA Customer Care Case Number: [XXX]. It mentioned in recall that the engines may need to be replaced. Even though the engine had made grinding noises when I brought the vehicle in for repair on that recall, the Kia dealership told me my engine did not need to be replaced. However, on [XXX] as I was driving, the car began making loud grinding noises, the check engine & oil light came on and white smoke was coming out of the back. I immediately pulled into a gas station & shut the engine off. After waiting several minutes, I tried to restart the engine and it would not start. The battery had gotten weak. I got a jumpstart from a customer at the gas station, and when the engine turned over a large cloud of white smoke came out of the back, so I turned it off again and called for roadside assistance who towed the car to my home. I had the vehicle towed to a local garage on 6/14/2025. I believe this engine failure is part of the ongoing issues with defective Kia engines. And also stems from the issues from the recall mentioned above because when I took the car to the service center for that recall, it was vibrating and making a lot of noise at that time, and I believe damage had already started to happen to the engine. I contacted Kia 6/16/2025 and they claimed that I was out of warranty and that everything would be out of my pocket, but I think this engine should be covered under all the recalls and the class action lawsuits because it’s a safety hazard when your car shuts down in the middle of a highway. I never received any letters from Kia except when I contacted them about NHTSA Recall Number: 19V120. The case number for that issue is Case Number: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Vehicle is at local garage.

The contact owns a 2014 Kia Soul. The contact stated while driving approximately 25 MPH, the vehicle stalled. The contact restarted the vehicle and continued driving. The failure had occurred twice in one week. The contact stated that the check engine warning light was temporarily illuminated during the failures. The vehicle was taken to a certified mechanic who provided the contact with information of NHTSA Campaign Number: 20V750000 (Engine); and referred the contact to the dealer. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

The contact owns a 2014 Kia Soul. The contact had received notification of NHTSA Campaign Number: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); and the engine block was replaced; however, the catalytic converter was not replaced. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 100,000.

The contact owns a 2014 Kia Soul. The contact stated while driving at an undisclosed speed with cruise control activated, the RPM's suddenly increased to over 4,000 and the contact heard an abnormal sound coming from the engine compartment. The contact pulled over to the shoulder of the roadway where the failure persisted. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that she was previously informed that the catalytic convertor needed to be replaced prior to the failure; however, the catalytic convertor had not been replaced. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 120,000.

I purchased this vehicle used just four months ago. Since then, I’ve had continual problems with it, costing me a significant amount of money. To date, it required all new tires, a new battery, and multiple problems related to the engine light turning on. So far, these problems have resulted in two sensors being replaced and my catalytic converter becoming so clogged that the car lost all acceleration while on the highway. A Kia dealer wanted $2800 to repair the catalytic converter. I then had to have it towed to private mechanic who only charged me $700 for the same repair. However, the engine light continues to go on. The latest later scan indicates that yet had another sensor needs to be replaced.

Catalytic converter overheated. Motor stalled. Wallace Kia, Stuart, Florida ran diagnostics on my vehicle. I brought it into Wallace Kia, Stuart, to get it fixed via the recall. They refused to do it. They said that the catalytic converter overheated and the motor has damage. I don't understand why they won't honor the recall and fix my car. They wanted me to pay for the diagnostics, but they won't send me an invoice.

Multiple misfires, codes Codes P062E x2 P0300 P0303 P0302 P0500 P0267 P0264 P050B

The engine stalls without warning while driving. It’s been at dangerous times on highways or just driving around town. There’s no rhyme or reason and has almost caused horrible traffic accidents. When calling the local Kia dealer to see if there was a recall concerning engine stalling I was treated very rudely and told that there wasn’t any recall issues or problems. However, upon doing an internet search I find that to be a lie. I guess it would take me getting into an accident and suing Kia before responsibility is taken.

I was driving and my MIL came on. When I parked, I could smell strong exhaust fumes. I went to get an OBD2 scan and it came back with P0420: Catalyst System Efficiency below Threshold (Bank 1) reading. I was told to replace the O2 sensor. After getting it replaced, this did not fix the issue. After some research, I discovered there is a TSB out recommending CATALYTIC CONVERTER inspection and/or replacement. However, it only applies to the 1.6L engine and not the 2.0L engine, which makes no sense. The dealership denied coverage because of this and the vehicle exhaust fumes are still strong. This can cause emissions issues later, so the TSB should be expanded to all Kia Soul models, regardless of engine size.

Rod bearing three has started knocking and is throwing a catalytic converter code

Kia won’t honor engine oil leak recall. Claims negligence on my part but I never had gross negligence. I kept up with everything I was supposed to. I had an oil change at a Florida Kia that may not have been picked up in system but they refuse to fix in warranty and recall. They let my vehicle sit for months and got upset to give any kind of update and was sketchy about diagnosis. The mechanic that worked on my vehicle offered me $1000 when told it’s not gonna work unless I get a new(rebuilt) engine. They said I’d need to tow it home. When I jumped the battery from sitting it ran just fine, as when I drove it in for inspection and of problem with engine. I need a look at my case with having the car checked about oil leaks and being told after inspection that it’s okay and the refusal to fix the engine in the warranty or recalls dime not mine. Thank you

On [XXX] my 2014 Kia Soul caught on fire while I was at a gas station. There had been no warning lights, however when I first started it that day it acted like it didn't want to start. A man ran in the gas station and got their fire extinguisher and put the engine fire out. I called 911 , and when the fire department inspected it they said the fire was completely out. They filed a report and I had my car towed to Glassman Kia Southfield Michigan. It's been there since August 31st, and they still haven't told me what caused my fire. I've been in contact with KIA America in California and have been getting nothing but what seems like a snow job. The car is available at the car dealership for inspection, but only God knows if they have inspected it yet. I am [XXX] with no transportation for almost two months. This is just wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Kia Soul. The contact stated that while the vehicle was parked, an abnormal sound and odor was coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The contact was informed that the VIN was included in the NHTSA Campaign Number: 20V750000 (Engine); however, the dealer requested for the contact to pay for the repairs out of pocket. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was included in the recall. The failure mileage was unknown.

The engine light and oil light were coming on and the engine was making horrible noises. My wife called me and we had it towed to the nearest dealer, Allentown KIA. The paperwork we received from KIA stated if those 3 things occur, get towed and the dealer will look the car over over. According to the paperwork that we received it could be possible for the engine to be replaced and in addition, a knock sensor recall should be performed. After sitting at the dealer a month before it was diagnosed, they came back with a quote for $9000 for the engine to be replaced because of upper and lower engine noise and timing chain noise, at my expense. I was told it was not covered because I never had the knock sensor recall performed. I never received any paperwork for the recall to be performed. I am a mechanic and I take my car to a private garage for all my service work. I was told there were other recalls not performed. The second person from KIA said that because of an EVAP leak, the engine could not be replaced and they checked the rod bearings by not even taking the engine apart. The engine light is on, the oil light flickers and the engine makes various noises and consumes oil. I do not know what the real story is but I feel my engine should be replaced. I do not know what to do and I own another KIA.

Vehicle diagnosed with code P0420. Upon further inspection discovered to have catalytic converter damage causing further engine mechanical issues and piston damage.

The contact owns a 2014 Kia Soul. The contact stated while driving at various speeds, there was an abnormally loud sound coming from the front end of the vehicle. The contact stated that the failure increased significantly while driving. Upon inspecting the vehicle, the contact noticed that the catalytic converter was fractured. The vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling), where the Catalytic Overheating Protection Engine Control Unit logic was upgraded. Additionally, the contact was provided an estimate for the catalytic converter repair; however, the contact declined to pay a fee for the repair because the recall repair included replacing the catalytic converter if damaged. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 139,762.

HIGH SAFETY HAZARD. Check engine light comes on continuously with code P050A. Have tried manufacturer recommended ECM update per service bulletin. All manufacturer updates have been done, authorized dealer repair says no fix. Unable to see other engine problems if check engine light is always on, and returns promptly after erasing. This problem is going to cost lives with other engine problems if not resolved.

Engine knocking, excessive oil burning. Dealer confirmed excessive engine consumption. Currently have less than 2 quarts in engine. Will not last until next oil change. I have two small children and vehicle and have to wait until engine seizes for engine to be serviced. Dangerous situation for my kids.

The contact owns a 2014 Kia Soul. The contact stated while driving 40 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.

Check engine light on and there is no acceleration

The recall for the rod in the motor is not being honored due to me being a second owner. When i called about the recall i was told by the manufacture that because i purchased the vehicle with an open recall and was not informed that it had an open recall.

While driving, the engine failed and began to smoke then was on fire.

Check engine light came on about a month ago and shows bad catalytic converter it is available for an inspection...will not pass inspection so it sits in my driveway

The contact owns a 2014 Kia Soul. The contact stated that the vehicle was making an abnormal rattling sound. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local mechanic and the contact was informed that the catalytic coveter needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

I went to the Car Town Kia USA Florence 2185 W Evans, Florence, SC 29501 for the recalls on my car. My car still has engine skipping tapping knocking noise that gotten worst and my engine warning light is blinking while I'm driving. I reported back to Kia next day, and asked did they inspect and repair or replace the engine because of the recall. I was hoping they would put me in a loaner car or rental car until they fix the problem with the recalls. This is dangerous to drive a car in this kind of condition when it's my only transportation. It is not working to proper design it was made for. On the print out from yesterday the status shows partial completion when they are supposed to fix the recalls. I don't believe they fix, repair or replace what the recall was conveying.

Knock sensor and glow sensor is stuck on. Knock sensor has been replaced. Vehicle is still in limp mode. Has no exceleration. Engine light flashing. Have takin it to a Kia dealer and they can't find anything.

The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number 20V750000 (Engine) however, the dealer stated the recall was closed. The contact stated that while her daughter was driving 15 MPH, she heard a knocking sound coming from the vehicle. The check oil warning light was illuminated. The daughter restarted the vehicle and drove to school. The contact drove the vehicle to the local mechanic. The vehicle was diagnosed with internal engine failure and oil was added; however, the failure persisted. The dealer was contacted and stated that the vehicle could not be repaired under the recall. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost of the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000.

Vehicle was purchased from a private seller in August 2023. We took the car to get an oil change in late August, although previous owner stated it was 1500 miles away from needing one. We learned there was no oil in vehicle while being serviced. Oil was replaced. Car was driven for 3 months, then on December 2nd, without any previous warning, the check engine light came on. Car began to lose power and could not drive more than 35 miles per hour. It was taken to the shop, and found there to be no oil in vehicle. Again, it was not time to get another oil change. Car was not leaking oil. Upon this discovery, learned of the engine recall; and actually have the recall notice & knock sensor update invoice from previous owner. The knock sensor was updated March 2021. Car was taken to Kia dealership. They advised another knock sensor update and have not taken steps to replace the engine as the recall letter states they should do. Vehicle has been at dealership since December 5th, 2023. I have called numerous times, sent texts, as well as called the Kia Consumer Assistance Center, created a case; only to be passed around, with no return calls, or proper resolution. I feel the engine needs to be replaced at this moment. Dealership is not acknowledging the issue, and actually tried to charge for the knock sensor initially. I do not feel comfortable with a vehicle knowing it has an engine recall, dealership is not addressing the engine replacement that needs to happen, knowing the engine has already been failing, internally burning oil. When I call the dealership, they take a message, say someone will call back, and No one returns my call.

(re: Hyundai and Kia Engine Litigation II, No. (XXX) NHTSA Recalls: 20V750; 19V120 Kia Soul began leaking oil as a result of rod bearing issues prior to 145,000 miles. Took to repair shop several times to refill oil because oil levels were rapidly depleting. This led to Engine failure, leaving my vehicle inoperable. Kia refuses to replace the engine. Class action settlement provides warranty extension to 15yrs/150,000 miles for effected vehicles. Settlement states, "You are not required to complete the KSDS update to obtain the Extended Warranty if your vehicle was previously recalled under NHTSA Recall Numbers 20V750." My vehicle was recalled under 20V750 and should qualify under settlement for warranty extension. Representative with Kia Customer Care stated on 12/20/23 that my vehicle does not qualify for warranty extension because the KSDS update was not completed. This violates the settlement agreement as my vehicle was recalled under NHTSA 20V750. Further, I purchased my vehicle from Archer Kia in Sugarland, TX. Any recalls or updates should have been completed by the dealership before selling to any consumer. Additionally, Archer Kia did not update me as the owner. The engine recall notice was sent to previous owner. I am requesting that Kia replace my vehicle's engine as soon as possible. I have had several phone calls with Kia Customer Care in which I am repeatedly put on hold or transferred. This has caused me to spend hours on the phone with no resolution. I suspect this is a tactic to delay and/or avoid honoring the court ordered warranty extension for a faulty engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Kia Soul. The contact stated while driving approximately 35 MPH, the vehicle lost motive power while depressing the accelerator pedal. The contact stated that the check engine and check oil warning lights were illuminated. The contact self-diagnosed the vehicle and determined that the coil and the spark plugs needed to be replaced. The vehicle was repaired. The contact stated that the failure returned, and the vehicle was taken to the local dealer, where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The failure mileage was approximately 127,000.

My car only has 77398 miles and the entire car lost power while I was driving I had to safely coast into a parking space. The engine is making a knocking sound and the battery light and oil light came on. The car has had every oil change on time and documented since it left the dealership in 2014 with 150 miles. Every service has been performed on time as my mother who is a retired veteran of the airforce is the only owner. She gave me the car less than 3 weeks ago. I called my mechanic immediately after I brought the vehicle to a stop and he said this model is known for that and it means the engine is about to blow up. He advised me not to attempt to drive the car and now I am stranded 8 miles from where I live. I have read many forums about the engine problem. I believe a faulty engine is to blame for this incident. I read about kia extending the warranty on this but you are the only organization I know to contact.

The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was taken to the dealer, who diagnosed failures with the catalytic converter and the intake manifold. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000.

2014 Kia Soul started having engine trouble in July this year (7/8/2023). It was consuming too much oil and we had to get frequent oil changes and refill oil between service visits because the oil was getting low after short periods of time. Engine ended up completely failing making the car inoperable in late August. Later found out this vehicle is part of a recall/settlement due to a faulty engine. Kia did not send us any recall notices or notify us of any potential problems regarding engine failure. Called Kia Customer Care on 11/22/23 about engine failure and to schedule engine replacement. A representative from Customer Care stated that our vehicle did not qualify for an engine replacement in accordance with settlement (re: Hyundai and Kia Engine Litigation II, No. 8:18-cv-02223-JLS-JDE) because a KSDS sensor recall (20V750000) was not completed on our vehicle. For the 2014 Kia Soul, there have been 5 recalls (15V123000, 17V608000, 19V120000, 20V750000, and 22V096000) According to NHTSA website, there is only 1 unrepaired recall for our vehicle (22V096). Kia Customer Care was dishonest about our vehicle's recall repair history to avoid having to replace a faulty engine.

The contact owns a 2014 Kia Soul. The contact stated while driving approximately 45 MPH, the vehicle stalled. The contact stated that the check engine warning was illuminated. The contact pulled over and was able to restart the vehicle however, the vehicle failed to exceed 20 MPH. The contact was able to drive the vehicle to a dealer who diagnosed the vehicle and determined that the catalytic converter needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The failure mileage was approximately 150,000.

The contact owns a 2014 Kia Soul. The contact stated that while driving at 10 MPH, the contact heard an abnormal noise and noticed that the vehicle was hesitant to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was the catalytic converter and it needed to be replaced. The vehicle had not been repaired by the dealer. The manufacturer was made aware of the failure and suggested to get the vehicle diagnosed at the dealer. The failure mileage was approximately 85,000.

The contact owns a 2014 Kia Soul. The contact stated that while operating the vehicle, the check engine light, oil light, and battery light remained illuminated and blinked off and on. Also, a knocking and ticking sound was coming from the engine compartment along with a burning oil odor. Additionally, the vehicle would not exceed speeds over 60 MPH. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was later taken to the local service center which determined that the catalytic converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 23,000.

The contact owns a 2014 Kia Soul. The contact stated while driving at an undisclosed speed, the vehicle stalled without warning. The contact was able to restart the vehicle; however, the failure recurred. The contact stated that on another occasion while driving at an undisclosed speed, the vehicle stalled; however, the contact was unable to restart the vehicle. The contact stated that after the vehicle was shifted into park, the vehicle failed to restart. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was towed to an independent mechanic and then towed to the dealer to be diagnosed. The contact was informed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 171,000.

The contact's neighbor owned a 2014 Kia Soul. The contact stated that while the vehicle was parked in his neighbor’s garage, another neighbor noticed smoke coming from the walls of the garage. The contact then stated that his neighbors were awakened by another neighbor alerting them of the fire. The contact’s neighbor was able to exit the home and notified the fire department that extinguished the fire. No injuries were sustained. No medical attention was required. A police and fire report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The vehicle was inspected by an investigator who determined that the fire was started in the engine compartment. Additionally, the contact stated that prior to the failure, on three separate occasions, while his neighbors were driving at undisclosed speeds, the vehicle stalled without warning. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that oil had leaked profusely from an unknown location and the catalytic converter had failed and needed to be replaced. The vehicle was repaired three times. The contact stated that the vehicle was repaired however, the failure recurred. The contact then stated that upon research, the VIN was included in the NHTSA Campaign Number: 20V750000 (Engine). Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 118,006.

The contact called on behalf of his daughter-in-law who owns a 2014 Kia Soul. The contact stated that the vehicle was experiencing abnormal oil consumption. The contact stated that the vehicle owner had been adding a quart of oil to the vehicle every week. The contact's mechanic informed the contact that the VIN was included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was taken to the dealer, where a diagnostic test produced DTC Code: P0420; and the dealer determined that the catalytic converter and the engine had failed. The dealer informed the contact that the engine could not replace under the recall because additional diagnostic test which related the engine failure to low engine compression. Additionally, the dealer informed the contact that the catalytic converter could be replaced under recall; however, the replacement would be pointless because the engine had failed. The vehicle was not repaired. The contact stated that he believed that the engine failure was related to the recall. The manufacturer was notified of the failure and informed the contact that they could not assist because the dealer determined that the engine failure was not related to the recall. The failure mileage unknown.

The car was having an oil consumption issue so I took it to the dealer where they said it wasn’t considered excessive to them and said to get the PCV valve replaced which I had them do. Then the car went into “limp home” mode while on the highway and began displaying a check engine light intermittently with a PO420 code. Took it to the dealer and they said it needs a new catalytic converter. It had just had the catalytic converters recall performed and when I talked to the service manager about that he agreed and said it was a latent defect in the car and that Kia would goodwill repair the catalytic converter. Kia denied doing that and continued to deny it even after I appealed several times. The car still has an oil consumption problem, still intermittently displays the PO420 error and has a check engine light on and last I talked to the dealer they said now the car needs an entirely new engine.

In 2021, my Kia Soul engine locked up entirely to the point of needing a total engine replacement. I received mail indicating that engine failure is part of a class action settlement from Kia. Due to the pandemic, I hadn't been able to find an engine or afford the replacement costs.

The contact owns a 2014 Kia Soul. The contact stated that while driving at various speeds, the vehicle lost power. The engine warning light was flashing. The vehicle was taken to an independent mechanic, who replaced the catalytic converter on two separate occasions. The vehicle was towed to the local dealer, where it was diagnosed that an unknown sensor needed to be replaced. The vehicle was repaired but the failure recurred. Additionally, the mechanic informed the contact that the catalytic converter was clogged, and the engine needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 91,000.

The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact stated that the vehicle was recently taken to an undisclosed dealer for a routine oil change; however, the oil pressure warning light illuminated. The vehicle was then taken to the undisclosed dealer where it was diagnosed that the oil level was low, and the crank shaft position sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. Additionally, the contact stated that the vehicle had previously been taken to the dealer for an unknown manufacturer recall repair related to excessive oil consumption. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.

The contact owns a 2014 Kia Soul. The contact stated while driving 65 MPH, the contact heard an abnormal sound before the vehicle started to stall. The contact stated no warning light was illuminated. The contact was unable to pull over to the side of the road. The vehicle was not drivable. The contact called the local Police Department to assist in manually pushing the vehicle off the roadway. The contact towed the vehicle to an independent shop, where she was informed the engine needed to be replaced. The vehicle was not repaired. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired; however, after the repair the contact was informed that the catalytic convertor and the starter also needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the VIN was not included. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 111,000.

The contact owned a 2014 Kia Soul. The contact stated that while driving at approximately 60 MPH, a pinging-type noise was heard coming from the engine compartment along with gray smoke. The vehicle began to lose automotive power and reduced speed before the engine stalled. The contact exited the vehicle and flames and smoke were present coming from under the hood. The fire department was called to the scene and extinguished the flames. A fire and police report was taken at the scene and the vehicle was later towed away. During the incident, the vehicle was destroyed. The contact also indicated that during the incident the front driver's side door could not be manually opened from inside the vehicle and the key fob was used to open the door. The cause of the failures was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 132,000.

I have had issues with car stalling and not working. As a result, I've had to purchase another car. I found out via research that my car may have qualified for a recall or new catalytic converter which the dealership failed to replace years ago. Now I have a cat that needs a new catalytic converter and the catalytic converter was previously faulty. I'm literally paying for two vehicles while my Kia 2014 sits because I financially can't finance repairs and carpayment

The contact owns a 2014 Kia Soul. The contact stated that on two occasions while driving approximately 60 MPH, the vehicle stalled. The oil level warning light was illuminated. There was also an unknown warning light illuminated. The vehicle was able to be restarted. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

The contact owns a 2014 Kia Soul. The contact stated while driving 65 MPH uphill, the vehicle went into LIMP mode. The contact veered to the side of the road. There was no warning light illuminated. The contact was able to drive to the residence. Upon inspecting the vehicle, the contact noticed that there was oil leaking onto the camshaft and onto the manifold. The contact stated that she replaced the valve cover gasket, the spark plugs, and the engine valve stem oil seal sets; however, the failure persisted. The vehicle was towed to the dealer, where it was diagnosed that cylinder #2 and cylinder #4 were misfiring, and the engine needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 20V750000 (Engine) as the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 207,000.

Excessive oil consumption, oil turning dark and burned right after oil change, engine knocking, engine stalling, check engine light did not turned on, no alerts of engine failure. Car started to stall on the freeway hazard to me and other drivers if car shuts down. This car is at risk of engine to blow and might cause a fire. Car was taken to a mechanic and said engine should be replaced completely, car was serviced at dealership and no problems were reported before engine started to knock. Dealership or police haven’t checked the vehicle. No warning lamps appeared even after engine knocking.

While my wife was returning home from dinner one evening approximately 6PM in the evening, she was traveling about 35MPH when all of a sudden she heard a soft "POP" sound and the engine died. She had to coast to the side of the road to get out of traffic. There was no warning, no lights on the dash, nothing. Just a soft pop sound & that was it. The engine would not start so we had it towed to our mechanic. Before we did anything else, we called KIA. Apparently as the car was just over 100,000 miles they were not interested in all in what we had to say, but we could tow the vehicle to them to pay diagnostics to see what the problem was. We were told this by 3 dealerships. We had an independent mechanic look into this for us & found out that the oil was empty & that seized the engine. No warning lights on the dash, nothing. We tried to tell KIA this & they basically said in not so many words; "too bad, so sad". Apparently this is a widely known issue with the 2014 Kia Soul 2.0 engine which Kia has chosen to do nothing about. We can not afford the $10K in repair cost and now are without a car, that if there was any type of warning, this would not have happened to. It is a perfect condition car with no engine that is just sitting as we are getting no help from KIA.

The recall on the catalytic converter literally happened to my car that caused piston and oil tank damage resulting in a new engine, but Kia will not replace the catalytic converter, even though they just told me that it is damaged and caused the damage of the engine. Instead they want 3 grand for a recall that falls under my car year, and won't acknowledge the recall because it was issued in 2019 and not open to me at the time because I was not the owner. This exact reason for recall is literally what happened to my car.

OIL CONSUMPTION. I EXPRESSED CONCERN AT 140,734 MILES TO DEALERSHIP AS OIL LIGHT KEPT COMING ON EVERY 1000 T0 1500 MILES. SERVICE REP SAID I NEEDED A NEW ENGINE, $9.000. I HAVE JUST RECD NOTICE OF AN ENGINE CLASS SETTLEMENT. I AM CONCERNED IF ENGINE WOULD STOP WORKING WHILE DRIVING ON INTERSTATE, WHAT HAPPENS.

The contact owns a 2014 Kia Soul. The contact stated while driving 45 MPH, there was an abnormally loud sound coming from the vehicle, followed by the vehicle coming to a complete stop. The contact stated there was an oil leak underneath the vehicle. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was diagnosed by an independent and the contact was informed that an engine rod had fell out the engine, causing the oil to leak out the engine. The contact stated that the engine needed to be replaced; however, the vehicle was not repaired. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 145,000.

The contact owns a 2014 Kia Soul. The contact received notification of the NHTSA Campaign Number: 20V750000 (Engine) however, the contact stated that while driving at an undisclosed speed, she smelled a burning odor then the oil warning light illuminated. The vehicle was taken to a Valvoline Service Center where an oil change was performed; however, the failure recurred. The contact stated that while the accelerator pedal was depressed, the vehicle failed to respond, with the check engine warning light illuminated. The vehicle was then taken to the dealer where it was diagnosed that the spark plugs, an engine flush, and the valve cover gasket needed to be replaced; however, the failure recurred. The vehicle was taken back to the dealer where it was determined that the vehicle needed to be taken back to Valvoline where the oil change was performed. The vehicle was taken back to Valvoline where the oil type was changed, and the vehicle diagnosed and determined that the exhaust needed to be replaced. The vehicle was repaired; however, the contact stated that while the accelerator pedal was depressed, the RPMs rapidly increased to 4,000 but the vehicle failed to respond. The check engine warning light illuminated, and an alert illuminated on the touch screen that displayed “Engine compartment failure emergency contact Kia”. The vehicle was taken back to the dealer where it was diagnosed that the ignition coils and wiring harness needed to be replaced. Additionally, the knock sensor detection system (KSDS) software was upgraded; however, the failure recurred. No warning lights were illuminated. The contact notified the dealer of the failure, and the contact was informed that due to the check engine warning light not being illuminated, the vehicle could not be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle back to the dealer, but no further assistance was provided. The failure mileage was approximately 132,000.

The contact owns a 2014 Kia Soul. The contact received notification of the NHTSA Campaign Number: 22V096000 (Air Bags). The vehicle was taken to the dealer for the recall repair and the vehicle was also repaired under the NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, after the vehicle was repaired, the vehicle was taken to an independent mechanic for another inspection. The contact then stated that a year later, while driving at an undisclosed speed, he heard a loud knocking sound under the hood of the vehicle. The check engine warning light then illuminated. The contact stated that he veered the vehicle off the road and parked. The contact then turned off and restarted the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the oxygen sensor and catalytic converter had failed and needed to be replaced. The vehicle remained at the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the recall had expired and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 160,000.

The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the contact stated that while his wife was driving at an undisclosed speed, the engine revved, the check engine light illuminated, and the vehicle stalled. The contact’s wife turned off and restarted the vehicle. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. Parts distribution disconnect.

The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate. The check engine warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was taken to the dealer, who informed the contact the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.

The contact owns a 2014 Kia Soul. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle jerked significantly and hesitated to respond. The contact stated that the failure occurred while driving under 40 MPH. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle would jerk while at a complete stop. The vehicle was taken to the dealer where it was diagnosed that the catalytic converter needed to be replaced. The dealer informed the contact that the manufacturer declined to cover the repair as the vehicle had passed the bearing clearance test. The contact related the failure to the NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 94,000. The VIN was unavailable.

I own a 2014 Kia soul with 78000 miles. Engine light came on just changed my oil it was almost dry. I’m going through 2 quarts every two weeks due to KIAS power train warranty of 100000 miles I was sold on as a second owner. The dealer will not cover to replace the engine since the second owner warranty is inky warranted at 60k. Millions of people owning Kia’s are now trashing their cars because of this horrible situation! It’s in the courts I’m sure you know. This is criminal my safety and those behind me are at dramatic risk if my car fails on the highway which they are! I want this investigated for my safety. Several calls to Kia corporate no answer!

The contact owns a 2014 Kia Soul. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. Additionally, the contact stated that the vehicle was making an abnormal sound from the engine compartment. The vehicle was idling rough and vibrating. The contact drove the vehicle to an independent mechanic who diagnosed and determined that the vehicle was consuming an unusual amount of oil and that the engine needed to be replaced. The contact was advised by the mechanic that the failure was related to NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 88,000.

The contact owns a 2014 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that oil had to be added once every month. The contact then received notification of NHTSA Campaign Number: 20V750000 (Engine) and the vehicle was taken to the dealer to be inspected. The contact stated that a software update was performed. The contact stated that shortly after receiving the repair, while driving approximately 75 MPH, the vehicle suddenly shifted into LIMP Mode. The contact stated that the vehicle decelerated to 20 MPH. The vehicle was taken to the dealer where it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that due to the warranty limitations and recall repairs that were performed, the engine would not be replaced free of charge. The approximate failure mileage was 127,000.

The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown tube or valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 88,000.

The contact owns a 2014 Kia Soul. The contact stated while driving 45-50 MPH, there was an abnormal ticking sound coming from the engine compartment. The check engine warning light was illuminated. The contact was able to continue driving at a slower speed. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the engine knocks sensor. The vehicle was towed to the dealer who informed the contact that they were able to diagnose the failure as wheel spin by hearing. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine) however, the dealer informed the contact that the failure was not related to the recall. The manufacturer was notified of the failure and contacted the dealer. The manufacturer then informed the contact that the vehicle could not be repaired under the recall based on the dealer's diagnosis. The vehicle was not repaired. The failure mileage was approximately 147,250.

When approaching 60-65 mph vehicle begins to shake and make loud muffler sounds. No warning signal illuminated at all. I took the vehicle to Woodbridge Kia service center and they advised that I need to replace the catalytic converter. I paid for a replacement catalytic converter, gas pump and gasket cover in 2021 and now two years later the same issue. Kia will not honor the fact that this vehicle needs to be apart of the NHTSA recall number 20V750. I'm getting the run around from Kia Corporate and the Eastern District manager, they need to be held responsible for failed products. These issues are significant because these failed parts are leading to engine fires. The service person advised me to call Kia Corporate and request a Goodwill Repair to date they have not responded.

The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to AutoZone where a diagnostic test was performed and produced an unknown code indicating failure with the O2 sensor. The vehicle was then taken to the dealer where the contact requested that a diagnostic test be performed due to the check engine warning light being illuminated. Additionally, the contact stated that five recall repairs were performed. The vehicle was repaired; however, due to inclement weather, she was unaware that while driving, the vehicle went into Limp Mode. The contact also stated that while attempting to accelerate, the accelerator pedal was depressed, and the vehicle failed to exceed 40 MPH. The vehicle was taken to the dealer where it was diagnosed and determined that the vehicle had gone into Limp Mode due to a KSDS software update. The manufacturer was notified of the failure but was unable to assist due to the vehicle being out of warranty. The contact was informed that her case would be escalated. The failure mileage was approximately 206,975.

i was driving home and noticed my gas mileage rapidly going down. (before when i filled up i used to get 408 miles till “E” then got 380) so i knew sowmthing was starting to go wrong. then, my engine light started flashing. i got my catalytic converters replaced but i’m still losing gas mileage bad and engine ticking.

I have did a diagnosis on the car and it’s coming back to the catalytic converter, the gas in my car is draining out like crazy it’s like i’m putting in so much just for it to run out. The RPMs won’t go up when suppose to. The seems like it’s trying so hard to switch in and out of gears

I purchased the vehicle new (2014 KIA Soul, 1.6 liter) and in 2019 (85,000), under NHTSA Recall ID: 19V120000, I took the vehicle to a dealer who allegedly effected the repair, claiming, according to KIA, the catalytic converter was ok. I had a warranty on the vehicle to 120,000 miles. At 125,000 miles, today, the catalytic converter is damaged structurally probably due to overheat, specifically the issue that prompted the recall. I feel that the dealership may have not properly performed the software change and/or failed to identify damage to the catalytic converter. Understand that the vehicle was driven sparingly, low annual mileage, as my wife, the driver, was disabled in 2014 and subsequently only used the vehicle mainly for local errands.

Own my way home from work. It was foggy and rainy. I did not realize it flooded. I ran my car in the water. After that it started messing up and not running right. My insurance sent it to Kia and Kia claims that the catalytic converter is all of a sudden messed up and said it don't have water damage. Know I can't drive my vehicle bc my insurance want fix it.

The contact’s daughter owns a 2014 Kia Soul. The contact stated while driving approximately 60 MPH, the vehicle inadvertently decelerated to approximately 40 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where the contact was informed of an unknown recall however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that there was an abnormal fuel odor inside the vehicle. The contact stated that the engine was running hot with a knocking sound coming from the vehicle. The contact took the vehicle to the dealer who was unable to diagnose the vehicle. The vehicle had not been repaired. The manufacturer was made aware of the failure and then stated that the VIN was not included even though the VIN tool confirmed that the VIN was included in NHTSA Campaign Number: 20V750000 (Engine). A case was filed. The approximate failure mileage was 58,000.

The contact owns a 2014 Kia Soul. The contact stated that while driving approximately 65 MPH, the check engine warning light illuminated, and the vehicle decelerated. The contact stated that the vehicle then failed to exceed 20 MPH. The vehicle was towed to the local dealer who diagnosed that the catalytic converter was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that the catalytic converter had previously been replaced; however, the failure recurred. The contact stated that the vehicle was also consuming an excessive amount of engine oil. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 93,000.

Vehicle has engine knocking and cylinder misfires believed to have been caused by a previous recall/ system update. Kia was supposed to have updated their KSDS (Knock sensor detection system) in my 2014 Kia Soul. I was driving the Kia Soul to work back in October 2021 when check engine light started flashing and vehicle started shaking. Vehicle then went into limp mode and shut off. Vehicle was towed to Balise Kia in West Springfield MA where they informed me no repairs would be covered because the previous update had not been installed. I was then told the vehicle had to be driven at least 100 miles in order to qualify for repairs to be covered but still at this time, vehicle is disabled and does not run or drive

My catalytic converter continuously fails. I have fixed it once, but yet my car still jerks and uses a lot of oil. As for being put at risk, my accelerator takes time to accelerate which can prevent any accidents on the road, putting myself and my family in danger. I have visited my local car dealer and they never mentioned anything about all the recalls my car had. I went in to get my airbags fixed but nothing was ever risen of the rest on the list. From what I know this car was never inspected by manufacturer police. I began to have this problem the first year (2020). This Kia Soul was purchased preowned, and was rarely use by its owner (Pristine Condition). Once I started to drive it more it began to jerk a lot, make clicking noises and the engine oil and check engine light would turn on. It took a while for it to even alert me. I paid all this out of pocket and wasn’t ever brought up anything about the recalls this car had.

The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine). The contact stated that the check engine warning light was illuminated and there was an abnormal amount of smoke coming from the exhaust pipe. Additionally, the contact stated that the engine was making an abnormal sound and there was a burning odor inside the vehicle while driving. The local dealer was contacted and diagnosed that the engine needed to be replaced; however, the dealer informed the contact they would not repair the vehicle under the recall as she failed to complete the Knock Sensor Detection System (KSDS) software update. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and left voicemail messages to the dealer. The failure mileage was approximately 201,000. Parts distribution disconnect.

Engine malfunction and burning excessive amounts of oil and no warnings of this malfunction on dash. Engine will need complete replacement

The contact owns a 2014 Kia Soul. The contact stated upon starting the vehicle, the engine emitted abnormal rattling sounds. There was no warning light illuminated. The contact stated that the failure reoccurred while driving 30 MPH. The contact then inspected the oil dipstick and noticed that there was no oil, even though he had only driven 3,000 - 3,500 miles after the last oil change. The contact became aware that the VIN was included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the dealer and the manufacturer informed the contact that the vehicle could not be repaired under the recall as the original owner failed to complete an unknown software update. The contact stated that the failure reoccurred several times while driving at various speeds. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.

The contact owns a 2014 Kia Soul. The contact stated while driving at 80 MPH, the vehicle decelerated unintendedly to 40 MPH. The check engine warning light and the oil pressure warning light were illuminated. The contact refilled the oil reservoir with the assistance of a towing agent. However, the failure persisted while driving. The vehicle was towed to the contact 's residence. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V750000 (Engine). The dealer was notified of the failure and informed the contact that the vehicle could not be repaired as she failed to complete an unknown software update on the vehicle; however, the contact stated that she had not receive a notice in that regards. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 120,000.

Has consumed more than 15 qts if oil in the last 2.5 months less than 3000 miles. Has had check engine light come on due to low oil. Ha e had to continue to refill oil. Highly concerned I'm going to get stranded due to engine failure. Kia dealership I took it to was no help.

The contact owns a 2014 Kia Soul. The contact stated while attempting to start the vehicle, the vehicle failed to start with the check engine warning light illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the catalytic converter sensor to be replaced. The vehicle was repaired but continued to experience the failure. The contact stated she had the oil changed in April but when she took the vehicle to an independent mechanic they informed her the vehicle needed another oil change. The contact called the local dealer and was informed that the vehicle needed an oil consumption test to be completed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.

The contact owns a 2014 Kia Soul. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that oil was added every 2-3 days. The vehicle was taken to the dealer for the recall repair under NHTSA Campaign Number: 20V750000 (Engine) however, the dealer informed the contact that she had to pay a fee for the engine oil leaks inspection even though the recall remedy stated that the dealer would perform the inspection free for charge. Additionally, the contact stated that the engine was making abnormal ticking sounds indicating that the engine oil level was extremely low. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000.

The contact owns a 2014 Kia Soul. The contact stated while driving 40 MPH, the check engine warning light illuminated and the vehicle jolted. The contact was able to continue driving however, the failure reoccurred increasingly. The vehicle was taken to an independent mechanic and the catalytic converter and the upstream O2 sensors were replaced; however, the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 122,000.

I was driving on a busy 2 lane highway road. The Kia soul lost power and I had to veer to the side of the highway to not b hit from behind. The car behind me had to use their brakes and veer to the next lane which was on coming traffic not to hit me from behind.i had (including myself), 4 woman in the car. We were stranded until a tow truck could arrive. No notice (engine lite), didn't come on until after this safety issue. This happened in august 2022 and couldn't get the car into Kia until today. Sept. 2022. It took one month for this appt. Looking at ur site there has been a recall on 2014 Kia soul but my vin number wasn't listed.

Engine seized. Wont rotate with breaker bar despite plugs and serpentine belt removed

Jeffrey Kia charged and claimed fix the engine recall and told me me that the engine was seizing but failed to let me know the dangers of an engine seizing which caused my accident after blinking engine wouldn’t allow me to go above 5mph.

My catalytic converter failed and lead to no compression in cylinder 1 of the engine. I scanned the car on 3 different OBD scanners and I had P0420 and P0300 and P0301 codes. Also, the car has the symptoms of bad catalytic converter, which are 1) rattling sound from the exhaust 2)really hot air coming out of the exhaust 3)heat coming out from the center console inside the car, which is right above the catalytic converter 4) engine running rough and doesn't have power I checked on NHTSA website that the car has a recall on the catalytic converter as it says and I saw the flow chart of the procedure which says that if the car has P0420, check for P030X. If it has both codes, check engine compression and if it failed, replace catalytic converter and short block. So, I scheduled an appointment at Beyer KIA Falls Church, Virginia on Wednesday 8/24/2022 at 11AM. They took the car to check the recall, I mentioned that I have the symptoms of a bad catalytic converter and asked to do the recall and not to do anything else without getting back to me. I received a call after 2 hours from them saying that they updated the ECU logic and they don't see a P0420 code and they only see codes P0300 and P0301, they also said that they did a compression test for the engine and Cylinder 1 does not have compression in it. I told them that this means the catalytic converter went bad and it ruined cylinder 1 because it's in bank1 of the engine which is related to the catalytic converter. They said that there is nothing they can do and the car needs an engine. I have the flow chart of the procedures, what i'm trying to understand is how did they do a compression test without P0420 code? I think they found out the engine went bad because of the catalytic converter and they cleared the ECU to prevent replacing both the catalytic converter and the engine. I have proof of the P0420 code on my scanner which will be uploaded with the flow chart of the recall. Please I need help with this ASAP.

The car shut down in the middle of a highway while driving. My partner and I had to wheel the car aside. It then turn on 20 minutes later. The vehicle shakes and shifts. Kia stated they cannot fix issue because the car is out of warranty. We took it when the warranty came out in 2020 and we had to pay out of pocket for $2000 and now the issue is back and our lives are in jeopardy.

It's says the engine exhaust recall is not open on this vin but I recently had to replace my catalytic converter and the problem is still happening because of excessive heat to the converter.i would like to make sure this was fixed properly it's the same GDI engine that was in the recall. The car still runs but it's ruining stuff internally and want to make sure it doesn't cause fire and hurt my family.

The contact owns a 2014 Kia Soul. The contact stated that while driving at 40 MPH, the vehicle lost motive power and stalled without warning. The vehicle was towed to the residence and then to her place of business where she discovered that her vehicle was included in NHTSA Campaign Number: 20V750000 (Engine). The contact called the dealer and was informed that the recall repair would not be honored due to a lack of proper maintenance. The contact disputed the claim and was referred to the manufacturer. The manufacturer agreed with the dealer and offered no assistance. The vehicle was not repaired. The failure mileage was approximately 108,000.

On July 6, 2022 while in route to Virginia Beach with 4 of my younger siblings for a camping trip, my meticulously maintained 2014 SOUL suddenly lost power and the check engine light began flashing. Unsure what to do I pulled to the side of I-64 and called my father. He instructed me to drive to the nearest exit and call a tow truck, which I did. I had the SOUL towed to the nearest KIA dealership which was Williamsburg Chrysler - Jeep - Dodge - Kia. My parents in the meantime drove from nearly 3 hours away in two vehicles to leave one for us, while they drove back in the other. We drove back again today, July 11th, to pick my SOUL up and get a clearer explanation of what was precisely wrong. It was explained to us that the Knock Sensor Detection System related to a former recall had activated Diagnostic Trouble Code P1326 (as described in the KIA TSB 2002B for 2014-2016 MY Soul (PS) w/Nu 2.0L GDI). To the point, Service Advisor Canon Hughes told me a motor replacement was needed, yet KIA would not cover it because it failed a specific diagnostic test. Note this SOUL has been in our family since its beginning. It was originally owned by my grandmother who bought it new at a KIA dealership in Jacksonville, Florida. It then passed to me upon her death in 2018. I have since regularly serviced the SOUL and have kept a log of regular oil and filter changes. It has proved reliable until its recent sudden malfunction. Disappointed with the lack of concern shown by KIA through its representative dealer, we proceeded to drive the car home after Canon Hughes said it could be driven, which I did with my dad following behind. On the way home we stopped by another KIA dealership closer to home for a second opinion Safford KIA of Fredericksburg. We spoke with Service Director Tony Di Cino. Our disappointment with KIA only increased when Tony refused to perform a second diagnostic test with me agreeing to pay for it... ***See attachment for full account

The contact owns a 2014 Kia Soul. The contact stated while her mother was driving 35 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The vehicle was towed to an independent mechanic who associated the failure with NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling) however, the VIN was not included. The vehicle was not repaired. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

The contact owns a 2014 Kia Soul. The contact stated while at a traffic light, the vehicle stalled. The contact was able to restart the vehicle however while driving, the engine was knocking. The contact continued driving to her residence. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had failed and needed to be replaced. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V750000 (Engine). The manufacturer was notified of the failure and referred the contact to the dealer for the recall repair. The dealer was contacted and informed the contact that they would not complete the recall repair as the previous owner of the vehicle failed to complete an unknown service campaign. The contact notified the manufacturer who confirmed what the dealer had stated. The vehicle was not repaired. The failure mileage was approximately 77,523.

The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The dealer informed the contact he failed to have an unknown software update completed. The manufacturer was not contacted. The approximate failure mileage was 77,720.

The contact owns a 2014 Kia Soul. The contact stated while her husband was driving approximately 5 MPH, the vehicle stalled with abnormal sounds coming from the vehicle. The driver stated that several unknown warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The dealer declined to service NHTSA Campaign Number: 20V750000 (Engine) due to the software update not being completed. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 132,000.

While driving on the highway, my car blew a puff of smoke, and I was no longer able to accelerate higher than 15 mph. I had to stop and get my vehicle towed to the local Kia Dealership because my vehicle was inoperable. The dealership told me that DTC P0420 was triggered and that I would need a catalytic converter replacement, exhaust flex pipe replacement, and a new drive belt. There is a recall (NHTSA Campaign Number: 19V120000) for the exact issue I experienced and my vehicle falls in the category of MY2012-MY2016 Kia Soul with a 1.6 liter engine, but the dealership is stating that my vehicle is not part of the recall population and it will cost $3,000 to fix this known issue. This is unacceptable and the recall population needs to be expanded.

I took my car to KIA to get its recall fixed and my engine started knocking before hand. They denied the recall stating that the recall is in place so they wouldn’t have to replace the engine, but the recall clearly states “DEPENDING ON THE EXTENT OF ANY DAMAGE, THE ENGINE MAY ALSO BE REPLACED” and isn’t specific about whether it’s replaced after the recall has been handled, which is what KIA is stating to me.

For about a year now our Kia Soul has been shutting off at random times. There is no warning or sound that indicates a problem with the engine. While driving the engine may just shut off at any time. I started recording the engine to capture this and the last time it happened I was traveling down a busy road with my family going 65MPH and it just shut off. I had to shift the car into neutral and restart the engine. Since then we have stopped driving it accept for short distances close to home because it's not safe.

The engine burns an excessive amount of oil; I have to replace the oil in the car every month. If I drive from Kansas City to Oklahoma City, by the time I get to Oklahoma city, I have to replace 3 quarts of oil. This has been an ongoing issue since I purchased the car.

The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Coolant) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I had went I. To Waukegan auto warehouse dealership and around Mar25-26 I went home in black 2014 Kia Soul and not even to months later my engine blown and they don’t wanna let me trade for something else that’s even in the same price and or let me have a curtsy car and I’m at the risk of losing my job if I can’t get back to driving around and it’s been ridiculous

The contact owns a 2014 Kia Soul. The contact stated that he had received an unknown recall notification. The contact took the vehicle to the dealer and four unstated recall repairs were performed. Upon return of the vehicle, the contact stated that the vehicle would stall and hesitate upon depression of the accelerator pedal without warning. The contact then took the vehicle to an independent mechanic where the oil pump, oil sender, and air compressor were all replaced. Days after the repair, the check engine light appeared on the instrument panel. The independent mechanic diagnosed the vehicle with engine failure. The mechanic then called the dealer and he was informed that the vehicle was under warranty. The vehicle was towed to the dealer where it remained in their possession for a week; the dealer then informed the contact that the manufacturer would not cover the repair under warranty. The contact was provided an estimate for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

The contact owns a 2014 Kia Soul. The contact stated while driving approximately 30 MPH, there was an abnormal burning odor coming from the vehicle. The oil warning light was flashing on the instrument panel and then the check engine warning light illuminated. The vehicle was taken to the local mechanic, who diagnosed the failure with a catalytic converter and engine pressure. The catalytic converter was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 107,000.

Soon after buying my car used in 4/2021, I took the car into a KIA dealership to have the check engine light evaluated and asked for the open recalls to be addressed also. They didn't check the codes before doing the recalls and said the recalls performed cleared the codes and the check engine light was no longer on. I then had my mechanic do a tune up of spark plugs and oil, lube and filter change. The car performed better but would randomly experience loss of power while on the highway or when accelerating from a stop as though it was chocking and ready to stall. The check engine light never came on during this time. I have had to keep a very close eye on the oil level this whole year and there has not been any signs of a leak . But I have had to add a quart or more of oil approximately every 500 miles plus have the regular oil and filter changes. Also installed a new PCV valve. I have put 11,500 miles on the vehicle in one year. Now one year later, I couldn't get the car to accelerate to highway speeds and yet no check engine light comes on. I took the car to another KIA dealer to have it diagnosed. The codes were showing misfires on multiple cylinders. And their diagnosis is that the catalytic converter and gaskets and O2 sensor need replaced plus the spark plugs need replaced because they are burnt. Also the fuel system needs serviced due to excessive carbon build up. I have researched the recalls on the 2014 Kia Soul and see that there is a NHTSA campaign:19V120000 that addresses this same issue but somehow my VIN is not included. I am not able to have these repairs made (nearly $4000) and this car is just an accident waiting to happen. Why is my VIN not included in this known issue that already has a recall associated with my make and model?

BEEN LEAKING OIL AND THE ENGINE SHUTTING DOWN AND NOT STARTING AFTER THIS. I GET MY OIL CHAGED EVERY 3,000 MILES AND I HAVE TO KEEP A CHECK ON THE OIL AND ADD OIL EVERY COUPLE WEEKS DUE TO THE OIL LEAK. I NOTICED THAT OTHERS OWNERS HAVE HAD THIS PROBLEM WITH THE SAME MAKE AND MODEL OF THERE KIA SOULS AND HAD TO HAVE THERE ENGIE REPLACED.

The contact owns a 2014 Kia Soul. The contact stated that the vehicle was consuming oil at an excessive rate. The vehicle was taken to the dealer on multiple occasions, however, the failure persisted. The contact also stated that the vehicle was making an abnormal sound. The check engine warning light was illuminated. The vehicle was taken back to the dealer where it was diagnosed with a misfire. The contact then received a recall notification for NHTSA Campaign Number: 20V750000 (Engine) however, the dealer informed her that the parts for the recall repair were not yet available. The manufacturer was notified of the failure and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 96,000. Parts distribution disconnect.

The contact owns a 2014 Kia Soul. The vehicle had previously been serviced under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) at the dealer; however, the failure recurred with the check engine warning light illuminated. The contact stated that the vehicle was towed back to the dealer and diagnosed with cylinder #1 misfire and a compression level of 150. The dealer performed a fuel treatment and informed the contact that the spark plugs and engine needed to be replaced; however, the engine replacement was not covered under the warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000. The consumer stated the vehicle was taken into the dealer for a recall on the converter. The recall was not covered under warranty due to the vehicle being over 150k mileage.

The contact owns a 2014 Kia Soul. The contact stated while driving approximately 30 MPH, the vehicle started to shake and nearly stalled. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine was consuming an excessive amount of engine oil and the seals needed to be replaced. The vehicle was repaired; however, the shaking and excessive oil consumption recurred. Additionally, there was an abnormal sound coming from the engine. The manufacturer had been informed of the failure. The failure mileage was approximately 213,038.

March of 2021 I started to experience slow take off speeds also the car was riding a little rougher than usual when accelerating with engine light on. I took it to the Kia dealership when they advised me that my catalytic converter went out and had messed up entire exhaust system which they ended replacing which cost me $1800. September I noticed car was ONCE again riding rough with the engine light randomly coming on and going off, I figured maybe I needed an oil change because I was close to the mileage listed. THey advised me that my oil was really low and I should keep an eye on it. November I was trying to accelerate and the car was hesitant at this time my engine light was on while experiencing the issue. Took it back to the dealership they told me my catalytic converter was dirty and they cleaned it out which should fix the issue and my cars oil was once agin dangerously low, which they topped off because it wasn't time for an oil change. Mid december I went back to the dealership because my car was not accelerating properly and engine light was back on. They told me I had NO oil in my car at all, and my engine was not processing oil correctly, I would eventually need a new engine but as long as I kept oil in my vehicle it would operate correctly. While leaving the dealership it seemed to accelerate slightly better than before. I was able to hit 50 mph without an issue while riding in the middle lane my car started to quickly decelerate while my foot was on the gas pedal, I had to immediately move to the shoulder in the middle of traffic I almost was hit seeing that I was decelerating at such a fast pace.My engine light was on and solid when this happened I was able to merge to the shoulder without being hit or hitting someone.Turned the car off and started it back up attempted to get home car will not go past 25 mph. Car is currently not able to be driven safely

Complete engine failure at 120,000 miles. Engine will need replaced. Old engine will be sent back for core charge. The car went in for repairs at a local car repair shop. Kia dealership has done all the recalls on vehicle. No warning lights or noise prior to failure. Getting on the interstate and the vehicle started misfiring. Car went into limp mode and had to take the next exit to get to a safe spot to pull over. Got towed to local repair shop. They pulled the heads off and found gray gritty material sitting on the cylinders. There was also metal dust in oil.

The contact's sister-in-law owns a 2014 Kia Soul. The vehicle had previously been serviced under NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling) and passed the catalytic converter test. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and would not accelerate above 25 MPH. The vehicle was taken to the dealer where it was diagnosed with catalytic converter failure. The dealer informed the contact that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to take the vehicle to a dealer for diagnostic testing. The failure mileage was approximately 125,000.

The contact owns a 2014 Kia Soul. The contact stated that while driving approximately 60 mph when the vehicle's engine was making a grinding sound then it started making a winding noise as if it was revving up. The contact stated they noticed that something had dropped from underneath the hood of the vehicle. Smoke began to come from underneath the hood of the vehicle. The contact pulled over and used a fire extinguisher to put out the fire. The fire department arrived however the contact was unsure if a report was made. There were no injuries or medical attention needed. The vehicle was towed to the dealer who had not officially diagnosed the vehicle. The vehicle had not been repaired. The manufacturer was made aware of the issue and a case was open regarding the matter. The approximate failure mileage was 96,000.

I recently had the engine related "recalls" done to my 2014 kia Soul car. The dealership made no mention of my bad engine noises on the service invoice or when he called me to come pick up the car that had "passed" the engine test and the ecu update. My faint engine noise is escalating greatly following the recall completion. After speaking a second time with the service advisor at Kia, he did admit the noise was present and said it was not my fault but, no coverage was available for me. My car was already over the extended warrantee mileage cap back when I received the initial recall notice so it seems I was always to be out of any engine repair coverage by Kia. I have a nice car in which I have overspent effort and money maintaining the engine better than the manufactures recommendations and it is basically junk now due to the engine prematurely breaking down. It sits in the street and I am without my car and I am far from alone as a Kia Soul owner. A car that is worth many thousands of dollars to me running is now worth only about $200. to the junk man. You can't find a good, affordable car to replace it with today. My question is: Why would the 2.0 Kia Soul owners not have the same, unlimited mileage warrantee on their engines which the other Kia and Hyundia owner's engines have received for these defective engines? I think it is criminal, literally stealing money from people by selling a defective item and not compensating the owners for that defect. this action also forces the customer to spend more money on another vehicle, way before the time it should be necessary to do so. I could have easily put 50-75K more miles on this Kia Soul car if it were not for the bad engine.

The contact owns a 2014 Kia Soul. The contact stated that the engine and oil warning lights illuminated. The vehicle then emitted smoke from the front-end and rear-end of the vehicle began to smoke. The vehicle then shut completely off. The contact had the vehicle towed. The dealer diagnosed that a rod edge shot through the engine causing the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 126,000. Vin is invalid.

Check engine light came on trouble code P050A

The contact owns a 2014 Kia Soul. The contact stated that her check engine light had been illuminated on her instrument panel. The contact initially took the vehicle to a dealer where the check engine light was reset; however, the light returned the next day. The contact then took the vehicle to an independent mechanic where the battery was replaced; a week, the contact stated that corrosion had formed on the battery and that her vehicle had stalled while traveling at 45 MPH. She stated that several warning lights illuminated the instrument panel as the failure occurred. The contact restarted the vehicle and return home; the next day, the independent mechanic came to her home and performed another battery replacement. Despite the second replacement, the stalling failure persisted. The manufacturer was notified of the failure and informed her that there were zero recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.

I have notice that there is a burn smell or melting smell coming in my vent. Has happened several times it’s been a month so I reported to Kia dealership. They tested and said there is nothing wrong. It’s been two weeks since they did the test. The car is acting weird and not wanted to speed and it’s shaking. I’m aware of other problems to other Kia’s but my car is presenting same issues. No lights has pop indicating there is something wrong. I need help with my car or this will be a bigger law suit for the Kia manufacture. You don’t want to put peoples life in danger.

The contact owns a 2014 Kia Soul. The contact stated that while driving at approximately 55 MPH, an abnormal sound was heard coming from the front end of the vehicle. The contact stated that no warning lights were illuminated until the vehicle was stopped and at that time the check engine warning was illuminated. The vehicle was turned off for approximately 10 minutes and upon restarting the vehicle no issues occurred until about 10 minutes into the drive when the abnormal noise started again. The contact stated that the vehicle was inspected by an independent mechanic who stated the vehicle failure was engine-related. The independent mechanic also confirmed the vehicle was included in the NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) and advised the contact to take it to the KIA dealer. The contact stated that the vehicle was taken to the dealer where the failure was diagnosed as the engine pistons. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that a product improvement update needed to be completed. The contact stated that the manufacturer and the dealer informed him that the update could not be completed by the Kia dealer and no further assistance was offered. The approximate failure mileage was 142,111.

Unknown

Driving car at normal speed suddenly car would not accelerate. had severe loss of bower with no warning. engine stalled and would not start. towed to mechanic and was told engine needed to be replaced.

The contact owns a 2014 Kia Soul. The contact stated that while driving the vehicle, the oil pressure warning light would remain illuminated. The vehicle was taken to the local dealer who performed an oil consumption test however, the failure persisted. The manufacturer was not yet notified of the failure. The VIN was not available. The failure mileage was 67,500.

I noticed my 2014 kia soul 2.0 not taking off when accelerating and hearing a high pitched screeching sound coming from the engine almost like metal was rubbing against metal. My vehicle also has been burning a lot of oilsince I purchased it in 2018 (1 quart every 2 weeks). I have taken my vehicle into kia for 2 other recalls and mention the oil burning and was told it was normal. On January 20th, 2022, I took my vehicle to the Kia dealership because of the acceleration issue and was told it may need an engine replacement but now I'm being told the engine doesn't need replacing but it needs a catalytic converter and that this may be a result of the car leaking oil into the catalytic converter causing it to become completely clogged. This will definitely be considered a safety issue because this could cause a fire or make the vehicle stall therefore causing an accident. The engine and catalytic converter for 2014 soul+ 2.0 needs to be recalled.

The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling). The contact's mother took the vehicle to the local dealer and had the recall remedy completed. The contact stated in November 2021, while driving approximately 40 MPH, while depressing on the accelerator pedal the vehicle failed to respond. The contact stated no warning light was illuminated. The contact was unable to park on the side of the road and was able to continue driving shortly after however, the vehicle failed to accelerate over 20 MPH. The contact stated she had to stop four times before arriving at her residence. The vehicle was not drivable. The contact towed the vehicle back to the local dealer, where it was diagnosed with needing the rear catalytic converter replaced. The vehicle was not repaired. The contact stated after leaving the dealer, the check engine warning light illuminated. The contact took the vehicle to two separate independent mechanics and was informed that the original main catalytic converter needed to be replaced. The vehicle was not repaired. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the original main catalytic converter replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 82,558.

Lack of power and would not go above 60 on highway. KIA of Des Moines says oil consumption and oil everywhere and that Catalytic converter clogged which made the piston rings blow out.

While driving at 15-20 mph, the engine started knocking loudly, smoked a little and died. There were NO warning lights or messages. There were NO previous symptoms, the car had been running fine and the oil and water had been checked 3 days prior. My car had never leaked or burned oil. I was able to restart it, the knocking was very loud. I was a couple miles from home so I slowly drove it home stopping 3-4 times to allow it to cool. At home I checked the oil and all had drained out except what was still dripping out underneath. A mechanic friend added oil and started it, it still knocked loudly and he thought a rod and/or rod bearing were bad. I parked it not knowing what to do yet. A little over 2 months later I was notified of recall 20V750, SC200. This was during covid. Between end of Jan 2021 (when notified) and Nov 2021, I had been quarantined 4 times and had lost my job so I couldn't afford to tow to the dealer. When I did, Nov 22,21 the dealer would not honor the recall because an update on the KSDS on the ECU was not done. The recall letter said they would do the update and repairs. I researched all letters from Kia to their dealers, other owners and NHTSA. THERE ARE NO RESTRICTIONS or conditions regarding this. ALL information states the update will be done with recall repairs, there is no time limit given (other than an offer to recieve a free Visa with update that expired 11-15-21), and suggests to do it asap. Even letters to dealer had 2 Q&A letters, each had a question if there were any restrictions on owners, the answer is no on both letters. There are NO restrictions regarding the updated ECU, the warrenty, or condition of the car. Kia DOES give the dealers instructions for cars that are towed in, if stored, if they start, if they crank. Each of these INCLUDE updating the KSDS, again making the excuse I was given false. There was NO reason the update could not be done and my car repaired PER KIA'S instructions to dealers and recall owners.

The contact owns a 2014 Kia Soul. The contact stated that the oil warning light was illuminated after an oil change. Upon inspection, the contact noticed there was no oil in the oil reservoir. The vehicle was taken to the dealer, where various unknown tests were performed. The dealer diagnosed that the vehicle was consuming an excessive amount of oil, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 60,000. The consumer took the vehicle to Kia of Cherry Hill, NJ, who stated the engine could seize at anytime even though with the car having regular oil changes.

Live in Dallas,TX. In MS 12/29/20 when engine failed, no warning. Did not receive recall until 1/28/21. KIA Wilson Flowood,MS kept my Soul until I retuned in person to MS 4/7 and demanded they return my Soul. Admitted they had to finish installing engine. I picked it up 4/9. I knew before I left MS my vehicle was not running as it was before the incident. Took to Central KIA Plano,TX. Kept it several days but was told they found no issues. Soul still not running as before. Went for oil change 11/9 & was informed I had almost no oil. Said appeared oil pan not fitting correctly. Took to Southwest Kia Dallas. When I picked it back up was told oil pan had not been reinstalled property & same for the engine. Said multiple screws & bolts missing.They took pics & sent to their district mgr. I contacted my KIA consumer advocate. Bottom line was told my responsibility to take car back to Wilson in MS for them to correct poor workmanship. I do not feel safe driving my Soul for fear the engine will fail again. If it should happen on Freeway, especially in Dallas, I could easily be struck by another vehicle. I feel KIA should correct their issue & authorize a local Dallas dealer to do so. KIA has put it in my hands to correct. Why would I drive my Soul 456 miles back to dealership that did not repair it correctly in the first place? I have no faith they would correct the issues.

This vehicle has been a nightmare for half of the time that I’ve had it. I first took it back to the Kia dealership in 2019 because of the check engine light and told them it was pulling a 420 code I knew that was a catalytic converter which had been recalled. After a few hours of having my car they told me that no repairs were needed so they marked the recall as complete. I had to continue to drive with a check engine light on for several months. I brought it back again because I needed it to be fixed in order to pass the state inspection for registration renewal . At that point they did put on a new catalytic converter. Ever since then it has been leaking or burning oil. I’m not sure how it’s gone through so much oil but the oil light has stayed on more than it’s turned off despite putting a quart in every couple of days . For the last month I’ve been doing 2 quarts at a time. Two nights ago my engine light started flashing on the highway. My car was shaking violently. When I got to my destination my engine completely died and the car started rolling backwards in the street as I went to put it in park. I have since towed my vehicle twice to different auto shops. Currently they’re saying that it needs a new engine because of the oil problem and are quoting me $7800. I believe that this was part of the recall and that I should’ve received a new engine two years ago. Instead I have easily spent more than $1000 this year on oil alone. And I cannot afford an engine that is worth twice as much as the car itself. I am very lucky that I wasn’t stranded on the interstate and even luckier that my car didn’t catch on fire. For that I don’t credit the car I credit the fact that I slowed down well below the speed limit to finish my route.

The engine on my Kia Soul blew about 3 months ago. My husband was driving on the highway when the car started acting funny. It lost the power to accelerate and steer. He was able to make it to a gas station where he checked all the fluids. He found there to be NO oil!! There was no indication light or warning! As a matter of fact, we had the oil changed about a month prior to the incident. We also had the car into the dealership for a recall about the knock sensor detection system, maybe 3 weeks before this happened. I'm very upset, Kia will not work with me because the car has a little over 100,000 miles. I just don't understand how the engine could have been bone dry with absolutely no indication of it. There were no oil puddles in the driveway, no smell of burning oil, and above all else NO warning lights!!! Nobody was hurt, but they absolutely could have been!

Vehicle is a 2014 Kia Soul with the 1.6L GDI engine. While traveling at highway speeds the engine began to run rough and the vehicle lost power. The check engine light did not illuminate. We pulled off the highway to a Kia dealership in Greensboro, NC with the engine continuing to run & idle roughly. The dealership replaced the spark plugs & coils believing it was a misfire issue, however the engine continued to run poorly. A compression test showed 30 psi in one cylinder with 130 psi in the others. The engine would require replacement at only 72k miles. The vehicle was maintained per the maintenance schedule, and fluids were kept at the proper level. Without any warning this could have caused an accident on the highway.

Engine consuming so much oil it caused several breakdowns while driving, including total loss of acceleration and very bad engine knocking/shaking. Constantly refilling oil to avoid these breakdowns. Integral engine parts failed including catalytic converter and cam shaft sensors. Parts replaced but issue is not resolved. Engine still miss fires and needed 3 oil changes in 3 months, in addition to constant extra oil being added in the meantime. Car isn’t safe to drive because breakdowns and miss fires happen without warning, without an engine light or oil light.

2914 Kia Soul with 49,405 miles. Malfunction Indicator Lamp illuminated-No drivability issues were noted outside of a rapid idle at startup. Dealer scan indicated fault code P050A and performed ECU upgrade for $186.51.

The front of the car started to smoke (black smoke coming from under the hood) while driving on a highway and caught fire within one minute. The safety of the driver was at risk. He barely had enough time to get out of the car before the whole front of the car burst into flames. The driver had to call 911. The FDNY put the fire out with NYPD present. The fire was so big that there was nothing left to inspect after FDNY put the fire out. This was a total loss and insurance accepted the photos without physically inspecting the car. The car began to sound like it was running on diesel and lost power shortly before the smoke. No other obvious warnings or signs were noted.

Unknown.

My check engine light goes on and off and its reading catalytic converter there is a recall for that as well on kia souls

Catalytic converter was replaced on 10/27/21 as well as Logic update. After driving the car 53 miles it got hot and started smoking and now the head gasket is blown. No warning lights came on except the temp went to Hot. Dealer says they won’t replace the engine.

I took my 2014 Kia Soul into the dealer to have them do the 2 open recalls on the car, the one to update the knock sensor logic detection system and they also replaced the catalytic converter. 2 days later after picking up the car & only driving it 50 miles, the engine blew (head gasket blew) and it overheated all the way & there was white smoke coming out and the oil was milky. The dealer said that I would not be getting a new engine (like the recall said) and that I could have the had the head gasket replaced for around $1500 or that I could pay from $5000 to 8000 for a replacement engine. I feel really let down because it seems like the dealer acted in bad faith and didn't even contact Kia about providing me with a new engine. Before the engine blew, the KSLD system did nothing to alert us (because I think the engine was already messed up) Any help you can provide would be great. Thank you

The contact owns a 2014 Kia Soul. The contact stated while driving approximately 45 mph, when there was an abnormal knocking noise coming from the engine compartment and suddenly there was smoke as well. The contact was able to pull over and EMS were called to the scene, before fire marshals arrived on the scene the fire extinguished on its own. The contact stated no warning lights were illuminated. The vehicle was towed to a local dealer where it was not diagnosed or repaired. The manufacturer was informed of failure but was unable to assist the contact. The failure mileage was approximately 93,635.

Engine making knocking noise, car turns off while driving, it won't start sometimes, hard hesitates when gears change, I'm mostly concerned about it turning off while driving in a high way it happened three times already to me!

The contact owns a 2014 Kia Soul. The contact stated while driving at 60 MPH, the vehicle inadvertently downshifted and would not go past 45 MPH. The check engine warning light illuminated. The contact was able to veer to the side of the road and turned off the vehicle. The contact was able to restart the vehicle, however, the vehicle was towed to the dealer who diagnosed that the knock sensors needed to be replaced. The manufacturer was notified of the failure and did not provide any assistance. The vehicle was repaired. The approximate failure mileage was 84,000.

The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine) on 9/21/2021. The contact called multiple local dealers and was informed the closest appointment was on 11/8/2021 to have recall repairs. The contact stated on 9/24/2021 while his daughter was driving at an unknown speed, the vehicle began to decelerate its speed and the brakes pedal was hard when depressing. The contact stated no warning light was illuminated. The driver stated she saw smoke exiting under the hood and then the vehicle accelerated independently while depressing on the brake pedal. The driver was able to park on the side of the road. The vehicle was towed to his residence. The contact towed the vehicle to local dealer on 9/37/2021, where it was diagnosed with needing the engine to be replaced. The dealer informed he had a salvage title and Kia manufacturer declined to complete recall repairs. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 90,400.

The contact owns a 2014 Kia Soul. The contact stated while driving 70 MPH, the vehicle started sputtering then loss motive power. The check engine and oil warning lights were illuminated. The vehicle was towed to the contact's residence. The vehicle was leaking oil onto the ground. The contact inspected the engine and saw that the rod had pierced the engine block. Upon investigation, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling) which associated with the VIN. However, the contact had not received notification for NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling). The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and to pay for the vehicle to be towed to a dealer, and if deemed that the VIN was associated with the recall, then the cost for the repair would be covered. The failure mileage was approximately 150,000.

When trying to accelerate the engine does not go into the next gear causing the speed to stay below 60 mph.

Started experiencing engine issues around 100,000 miles/6 years with Kia Soul, including very sluggish acceleration, not shifting gears properly or when needed on Highway. A couple of different technicians/dealers looked at car and couldn’t figure it out. In June 2020 at 108,151 miles a Kia dealer/servicer determined the catalytic converter was the issue and needed replacement. Kia refused to provide a new one, as it was just outside the 6 year/100,000 mile warranty. Now in September 2021 the car is having the same problems and a Kia dealer/servicer determined the catalytic converter needs to be replaced AGAIN. Kia refused to replace, as they only give a 1 year warranty on the new one they put in June 2020 (doesn’t EPA require a 5 year warranty on new aftermarket catalytic converters?). Contacted Kia Consumer Affairs and have pending escalated claim for them to provide the catalytic converter this time. There is clearly something wrong with the engine that it is causing the catalytic converters to fail so soon. Seems very similar to the vehicles that were included in the $760 million Kia engine settlement.

The contact owns a 2014 Kia Soul. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 20V750000 (Engine) however, while pulling into the driveway the contact heard an abnormal sound coming from the vehicle. The contact inspected the vehicle and became aware that the engine oil level was low. The contact added a quart of oil to the engine. Several days later while the vehicle was started, the contact heard the same abnormal sound coming from the vehicle. Additionally, the engine temperature was elevated, and the vehicle was consuming oil. The contact reached out to an independent mechanic about the failure and was informed over the phone that the vehicle might need a new engine. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.

The contact owns a 2014 Kia Soul. The contact stated while driving approximately 40 mph during rainy weather conditions, the vehicle began to produce a knocking noise, decelerated, and smoke coming from the engine compartment. The contact's boyfriend opened the hood and confirmed that there was a fire. The fire extinguished itself and the vehicle was towed to a local dealer where it was currently there for diagnostics but not repaired as of yet. During the incident, the police were called but it was unknown if a police report was filed. The contact stated no warning lights were illuminated. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 99,000.

I took my 2014 soul to get recall done in San Leandro on 01APR21.No repairs done except coil that I paid for.Today 03SEP21 I took my 2015 soul in(same issue as b4 little power)and they are telling me my catalytic converter needs changing. To my understanding when I had them check the safety recall The repairs would of happened then ,Dealers will upgrade the catalytic overheating protection engine control unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced. All repairs will be done for free.This was not done to my 2014 soul.

The contact owns a 2014 Kia Soul. The contact stated that the vehicle failed to accelerate above 40 MPH. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed but not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 146,000.

The contact owns a 2014 Kia Soul. The contact stated that while at a stoplight, the vehicle stalled with an abnormal knocking sound coming from the engine. The contact was uncertain if the check engine warning light was illuminated on the instrument panel prior to failure. The contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic. The mechanic informed the contact of NHTSA Campaign Number: 20V750000 (Engine) which he linked to the failure. The dealer was notified, and the vehicle was towed to the dealer. After a week, the contact was informed that because the software update was not performed on the vehicle, the manufacturer would not approve the recall repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in possession of the dealer. The failure mileage was 111,436.

The engine started overheating when the vehicle reached over 150,000 miles. The oil in the car is burning rapidly. I have to check the engine oil daily and when on the freeway every hour because the oil is burning rapidly. When there is no oil the engine shuts down. The engine is overheating and I am afraid of an engine fire. I am constantly putting oil in the car because it is burning out rapidly. I am not sure why. There is a recall but I am not sure if I can get it because of the mileage on my car.

Kia engine seized while driving. Check engine and check oil lights both flashed immediately before car engine failed. Car would not turn over but battery was still fully functional. It was immediately brought to a local repair shop where oil was cleared as a non factor in engine problems. I was also informed that the engine was completely seized and non operational. I contacted Kia Pride regarding engine issue and was informed that an inspection would need to be completed and would take 5-6weeks as they are having company wide issues with Kia engines.

The contact owns a 2014 Kia Soul. The contact stated while driving up an incline at various speeds, the vehicle would stall upon depression of the accelerator without warning. The contact also stated that the check oil light would illuminate on the instrument panel soon after an oil change. The contact then received a notification for NHTSA Campaign Number: 20V750000 (Engine). The dealer was notified of the issue however, the contact was informed that the part was not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 70,000. Parts distribution disconnect.

The contact owned a 2014 Kia Soul. The contact stated that while driving at 70 mph, smoke started coming from the air vents then the vehicle was filled with smoke. The contact pulled over, exited the vehicle, and saw there was fire coming from under the hood. The fire department was able to extinguish the fire. The contact was unaware if there was a fire department report filed. No medical attention was received for the contact and his wife, who was a passenger. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure and will have the vehicle towed to an unknown dealer for diagnosis. The failure mileage was approximately 105,230.

Had knock sensors replaced twice and engine is still knocking. Been noticing in the news and media that these cars are catching on fire and the knock sensors were designed to go into limp mode so it doesn’t catch on fire and I’m stuck with it and can’t drive it anymore because it’s in limp mode. The check engine light is flashing for the knock sensors p1326. I need help with getting Kia to get this fixed. It’s not safe to drive on the road.

The contact owns a 2014 Kia Soul. The contact stated that while her daughter was driving at an undisclosed speed, a burning odor was detected. The check engine warning light was illuminated. The vehicle was towed to the dealer and the dealer performed a recall repair for NHTSA Campaign Number: 20V750000 (Engine). After, receiving the vehicle back from the dealer the oil warning light illuminated. The dealer was made aware of the failure and an engine test was performed and diagnosed that there was sludge in the engine from not having regular oil changes. The contact was informed that the oil needed to be changed every 2,000 miles, instead of every 3,000 miles. The vehicle was not repaired since an appointment was not available until August 25, 2021. The manufacturer was not made aware of the failure. The failure mileage was 63,363.

The exhaust manifold failed and yes, it is available for inspection. My daughter's safety was put at risk after I was advised by Kia service center that I needed to replace the rocker cover and a fuel pump. My daughter experienced the burning smell of fuel and the vehicle would not accelerate and would not go above the speed limit of 20, when on an incline. I took my vehicle to Kia service center on July 14, 2021 following the instructions written on the NHTSA Recall # 20V750 notice I received from Kia and they advised me that I needed to replace the rocker cover and a fuel pump. I paid $405 for replacement parts and service, left the service center with the impression that the vehicle was repaired. My daughter drove the vehicle back and forth to work and everything was okay until July 22, 2021 one week and a day after the repair, the MIL illuminated. I took the vehicle back to the service center and I was then advised that I needed to replace the exhaust manifold and all four coils. I was also advised that the exhaust manifold is on national back order with no expected date. I was told to call Kia corporate and Kia corporate office has advised me that there is nothing they can do to assist me. The associate at the Kia service center said I could drive the vehicle but after a while it would cause other damage to the engine. I questioned the service center manager about why would they tell me that the repair they made on the 14th fixed the issue. He informed me that they had no way of knowing what the issue was until the MIL light came on. I informed him that it is an issue that there was no warning lamp to advise of the first two parts I paid for that they said was the issue. Kia would not afford towing to service center. Kia service center has confirmed that the problem with the vehicle now is the exhaust manifold. The vehicle/component have been inspected by Kia service center. First visit to Kia no warning lamps/messages, there was the burning smell of fuel.

Banging in engine Consuming excessive amounts of oil Oil light flickering Check engine light on Loss of power Car shakes when idle Gas/ fuel odor Brought to mechanic, valves pistons replaced. Banging stopped other stated problems continue.

The contact owned a 2014 Kia Soul. The contact stated that while his daughter was driving the vehicle at an undisclosed speed, the vehicle experienced a loss of automotive power. Another driver notified her that there was smoke coming from the vehicle. After the vehicle was stopped, the driver saw flames coming from underneath the hood of the vehicle. The fire department was notified of the fire and arrived and extinguished the fire. The vehicle was towed away from the scene of the fire. A fire report was filed. The vehicle was destroyed. The cause of the fire was not yet determined. The contact mentioned that previous to the fire there were several cylinder misfires. The manufacturer and local dealer were not notified of the failure. The contact indicated that the original engine had been replaced in 2018. The failure mileage was 238,000.

My vehicle started driving really sluggish and slowing down from 55 to 35 when going up a hill. It felt like it wasn’t getting the gas to make it go. I looked it up and found this recall: 2014 Kia Soul; Manufacturer photo Vehicles Affected: Approximately 379,000 model-year 2012-16 Kia Soul hatchbacks equipped with 1.6-liter gas engines The Problem: High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine’s pistons as well as possible piston connecting rod failure. Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block, allowing engine oil to escape that may contact the exhaust, increasing the risk of a fire. however I was told that my vehicle is a 2.0 liter engine and it’s under the recall! Drove my vehicle home after the Kia dealer told me I needed a catalytic converter, then my engine light started blinking, called Kia of America corporate to ask them and confirm it wasn’t under recall and they had me get it to the dealer and now the dealer said I need an engine!!! I don’t even have 130,000 miles on the vehicle! Just seems too coincidental that my vehicle has the same issues as the 1.6 liter engine Kia Soul does! Kia is also saying I’m completely responsible for repairs!

Car displays a check engine light. The check engine light reports an issue with the catalytic converter. Car has began to shut off randomly when coming to or at a stop (for example: at a red light).

While I was driving on the highway, I heard a loud banging coming from the front of my car. I took it to a repair shop and was told it needed a valve replacement but it was only a matter of time before I would need to replace the engine. I did have the valve job done at great expense to me. However the engine light came on and despite having each of the problems fixed generated by the codes that came up, the engine light never went off. Now I understand there is an engine recall and the problems described are exactly what is wrong with my car e.g. engine light is on, check oil light flickering on, gasoline/fuel odor. I also had the catalytic converter replaced at my expense, only to find out there was a recall on that too. I need to have my engine replaced. This is a safety issue. Kia needs to make good on its promise.

While driving on the highway in cruise control, the engine suddenly went into a lower gear and lost acceleration. Since then, the car has had difficulty accelerating and struggles to get up to speeds over 60mph. I had the car checked out and was told it was a clogged catalytic converter and that it needed to be replaced. Prior to the highway incident, the oil light would come on frequently and oil would have to be added every two to three weeks. The dealer has inspected the car for the engine recall and found no issues even though the car was experiencing oil loss when it was taken to the dealer. The car has 110,000 miles.

The contact owns a 2014 Kia Soul. The contact stated that the vehicle was serviced for NHTSA Campaign Number: 20V750000 (Engine) and a manufacturer's product improvement campaign software update however, the failure occurred. The contact stated that on three separate occasions while driving at 60 mph, there was a rattling sound heard then the vehicle loss motive power without warning. The instrument panel light and front driver’s and passenger’s side headlights flickered on and off. The vehicle was taken to the dealer and diagnosed that there was a rod bearing knocking code that appeared on the code reader however, there were no oil leaks found. An oil consumption test was performed which found that the vehicle consumed a quart of oil for every thousand miles. An engine test was also performed, which the vehicle passed. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no warranty coverage and advised the contact to drive the vehicle until the engine seized. The failure mileage was 93,000.

The contact owns a 2014 Kia Soul. The contact stated that the vehicle would idle when coming to a complete stop and there was a heat source coming from the floorboard. The vehicle was taken to the dealer and was serviced for a manufacturer's product improvement campaign software updates for the engine control unit and knock sensor detection system however, the failure recurred after the repair. The manufacturer was made aware of the failure. The failure mileage was 51,000.

I was traveling back home from Dandridge, TN in July 2019. As I was going down the interstate at 70MPH, the engine made a very loud noise and the vehicle began to shake. I promptly pulled over to the shoulder and shut off the vehicle. The vehicle was then towed to Rusty Wallace Kia of Knoxville. They had the car for three months before I received a phone call in September 2019. I was on my way to Florida with a friend, and Rusty Wallace Kia informed me that the engine had “threw a rod” and cut the oil lines. The recall is related to this exact issue. Rusty Wallace Kia then replaced the engine without my written permission. They called to inform me of this about a month later. I did receive mail from Kia Consumer Affairs alerting me of the recall a few months later. I have since contacted Consumer Affairs and they let me know they would be contacting Rusty Wallace Kia of Knoxville to discuss getting the repair payed for so I can get my car back. I received an email just today (several months later) from the service manager, Allison Richard’s, saying that I am responsible for the cost of the repairs. The recall paperwork in the mail states the engine will be replaced and the KDS software updated. As of today, Rusty Wallace Kia of Knoxville is refusing to release my car back to me (which is paid in full and I have the title in hand), and Allison also stated that consumer affairs said they wouldn’t help. I am needing my car back as soon as possible, and any help is appreciated. Thank you.

My car caught fire upon a drive home. Had to call fire department and extinguished it myself before fire department arrival. Took vehicle to local Kia dealership to have them check car. Documentation of charting from fire. They told me it’s because I needed new snow tires. I purchased new tires. Months later my engine started knocking and vehicle is not drivable. I have filed a national claim with Kia due to safety recall on 4/21/21. I have sent pictures and report. I leave multiple voicemails. No one is calling me back. Case number 14128806. Case manager is Jesse. Twice I’ve been told his supervisor will call me back and no one has. Fire occurred in 2018- engine blew in 2021

We have concerns how Gerald KIA of Naperville handled the recall: NHTSA Recall Number: 20V750 (1/25/21)/Product Improvement Campaign (10/20/20) and at this point are very concerned about the safety of driving our car at all. We brought our car in on 2/24/21 for this important safety recall/product improvement campaign. They performed the PI2002B ECU Update (sc200b logic update), inspected the engine for sc200ps bct and fuel line and oil pan inspection which all passed. We expressed the check engine light was coming on when on the highway, the proposed fix was replacing Purge valve, spark plugs and air filter. I replaced the air filter and purge valve myself and had my local mechanic replaced the spark plugs and one coil on 4/10/21. Also note that the car has been consuming too much oil for the past year and started to get worse during this time - sometimes losing more than a quart a week and we just monitor the oil level and add when it is getting low and were hopeful that these repairs would help the oil consumption problem as well as the check engine light coming on. After these fixes the car started having severe acceleration/loss of power issues while driving on the highway when reaching 65 mph and the check engine light would flash. And then one time the check engine light started flashing and stayed on and I brought it to my local mechanic to diagnose. He cleaned our fuel system to see if it improves our performance and while doing so confirmed that our car has a clogged catalytic converter and recommended that we bring the car back to the dealership for an oil consumption test to inquire further into our car issues and that the high oil consumption may have led to the clogged cat. Before I brought the car back to the dealership I re-read the recall/safety campaign letters and realized that it appears what was happening was after the software update which updated the knock sensor detection system - the blinking check engine light was blinking and the

The contact owns a 2014 Kia Soul. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed. The contact stated that there was an abnormal knocking coming from the engine. There was no warning light illuminated. The vehicle was taken to the local dealer where the vehicle had been repaired under NHTSA campaign number: 20V750000 (Engine) however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

The contact owns a 2014 Kia SOUL. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle failed to accelerate and loss motive power. The vehicle was towed to an Independent mechanic to be diagnosed. The contact was informed that the engine was ½ quart low on oil, with no leaks present. The catalytic converter was inspected and flushed however, and additional diagnostic test was needed. The vehicle was then towed to the dealer where it was diagnosed that the catalytic converter fractured and the engine needed to be replaced. The vehicle was not repaired. The contact felt unsafe driving at low speeds due to the vehicle not accelerating above 15 mph. The manufacturer was not contacted. The failure mileage was approximately 107,269.

The contact owns a 2014 Kia Soul. The contact stated while driving an abnormal sound was heard as the vehicle loss power with several unknown warning lights illuminated. The contact opened the hood and checked the oil dipstick and discovered there was no oil in the engine. The contact stated that the oil was change three weeks prior to the failure. The vehicle was towed to her residence and then towed to the NTB in Belair, MD to be diagnosed. The contact was informed that the rod had punctured the oil tank. The manufacturer was notified of the failure and the contact was notified of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The Vin was included in the recall. The vehicle was taken to the dealer however, the mechanic was unable to retrieve a diagnostic trouble code. The contact was informed that the engine needed to be replaced. The failure mileage was approximately 125,000.

My issue has to deal with the catalytic converter. I received a safety recall letter dated 4/12/2019 which stated I had a defect related directly to the converter. I brought the car in within days of this letter to get the upgrade to the Catalytic overheating protection unit. starting in Feb of 2021 my engine light goes on, and stays on for a few days, then goes off again for a week . this has repeated itself since then. Ive since brought the car in twice explaining this issue, only to be told on my 2nd trip that my catalytic converter is clogged. I explained I have the safety recall later which states "Kia will upgrade the catalytic overheating protection logic in the engine control unit (ECU), and if necessary replace the catalytic converter and/or engine at no cost to you". The response from both the dealer and KIA has been, "that campaign has ended, and the repairs are your responsibility". My argument is, how can a safety recall that is directly related to my defect ever be expired?. The car has been diagnosed as having a clogged converter. I've been advised by a lawyer to reach out here to see if i can get any answers regarding the recall letter and if its valid for the life of the vehicle.

Engine has a severe knock and is consuming large quantities of oil, oil light would flash even with oil at the max mark. It is available for inspection. When dealer looked at the car they flashed the knock sensor, and returned vehicle, drove 2 miles went into limp mode in traffic, would not go above 5mph. Engine light flashed. Dealer replaced knock sensor and returned vehicle. Again, approximately 2 miles the vehicle went into limp mode again in traffic. Upon 3rd time going to the dealer they determined Engine needed replaced and refused to warrentie under recall. Vehicle has 156k miles recall expires at 150k.

Piston punched through wall of engine resulting in small fire while driving vehicle

The contact owned a 2014 Kia Soul. The contact stated her son was driving at 35 mph when smoke started coming out from under the hood of the vehicle. The vehicles next to the vehicle and behind the vehicle honked their horns and started yelling at the driver that there was a fire underneath the vehicle. The driver pulled the vehicle over to the side of the road and the vehicle became engulfed in flames. The driver exited the vehicle through the driver’s side window due to the electrical components in the vehicle melting and not functioning as designed. The fire department extinguished the fire. A police report was filed. No medical treatment was needed at the scene. The vehicle was towed to a tow lot where the contacts insurance company inspected the vehicle and deemed the vehicle a total loss. The manufacturer was not made aware of the failure. The failure mileage approximately was 60,000.

ON APRIL 13, 2021 KIA COMPLETED THE RECALL FOR CATALYTIC CONVERTER AND AND COMPUTER SYSTEM RECALL/UPDATE. ON APRIL 13, 2021 I WAS TRAVELING OUT OF TOWN WHEN THERE WAS A ROTTEN SMELL COMING FROM THE CAR. THEN UNDER THE DRIVER'S SEAT STARTED TO FEEL WARM, LIKE IT WAS HEATING UP. THE CAR THEN VIOLENTLY JERKED AND THE RPM DROPPED SUDDENLY AND THE CAR STARTED SHAKING AND SPUTTERING AND SMOKING FROM THE EXHAUST, THE CHECK ENGINE LIGHT BEGAN FLASHING AS WELL. I GOT OFF ON HIGHWAY 151 IN METTER GEORGIA AND PULLED OVER TO A LOCAL GAS STATION. I TURNED THE CAR OFF AND TRIED TO CALL FOR HELP BUT DIDN'T HAVE A PHONE SIGNAL IN THE AREA. I HAD THE CAR LOOKED AT BY A LOCAL MECHANIC AND WAS TOLD THAT THE CATALYTIC CONVERTER FAILED CAUSING THE ENGINE COIL 3 TO MISFIRE BECAUSE MORE THAN LIKELY THE PART WAS FAULTY. THE SPARK PLUGS WERE WET BECAUSE THE OIL AND FUEL MIX FROM WHAT WAS DESCRIBED TO ME AS BLOWBACK FROM THE CATALYTIC CONVERTER CLOGGING THE ENGINE. THE CAR DOESN'T GO PAST 2000 RPMS AND IT HAS LITTLE TO NO ACCELERATION. ONCE KIA GOT THE CAR THEY'RE SAYING IT COULD TAKE ALMOST 30 DAYS TO DIAGNOSE THE CAR ON THEIR END. THEY'RE ALSO SAYING THAT THEY POSSIBLY WON'T COVER THE ENGINE WORK BECAUSE THE RECALL ONLY COVERS THE CATALYTIC CONVERTER. I DISPUTE THAT BECAUSE THE CATALYTIC CONVERTER IS THE CAUSE OF THE ENGINE DAMAGE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PRIDE KIA (793 LYNNWAY, LYNN, MA 01905) FOR THE RECALL REPAIR AND THE DEALER INSPECTED THE ENGINE COMPARTMENT AND FOUND THERE WAS AN OIL LEAK IN THE OIL PAN. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED TO BE DRIVEN FOR 1,000 MILES BEFORE THE NEXT OIL CHANGE TO DO THE OIL CONSUMPTION TEST. AFTER THE VEHICLE WAS DRIVEN FOR 900 MILES, THE FAILURE OCCURRED WHILE THE CONTACT WAS DRIVING 55 MPH. THE VEHICLE DROVE ROUGH AND WHILE IDLING PRIOR TO STALLING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND AN OIL CONSUMPTION TEST WAS PERFORMED. THE CONTACT WAS INFORMED THAT THE VEHICLE CONSUMED 1 QUARTS OF OIL. THE DEALER INFORMED THE CONTACT THAT THE OIL CHANGE SERVICE HISTORY RECEIPTS WERE NEEDED. THE CONTACT PROVIDED 2 YEARS OF OIL CHANGE HISTORY RECEIPTS, WHICH THE DEALER DEEMED WAS INSUFFICIENT DOCUMENTATION. THE DEALER INFORMED THE CONTACT THAT HE NEEDED TO PAY FOR THE ENGINE TO BE DISASSEMBLED, AND THERE WAS NO GUARANTEE THAT THE RECALL WOULD COVER THE COST OF THE REPAIR. THE DEALER OFFERED TO COVER HALF THE COST OF REPLACING THE ENGINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

ENGINE SPUTTERS, BURNS OIL CAR DOESN'T WANT TO GO OVER 50 MOH WE RECEIVED MULTIPLE SAFETY AND RECALL LETTERS BROUGHT TO DELEARSHIP NUMEROUS TIME THERE WAS A CATALYTIC CONVERTER RECALL KIA REFUSED TO FIX WE PAID OUT OF POCKET NOW WE HAVING ISSUES SAME ISSUES THEY TRYING TO BLAME OIL PUMP EXPECTING ME TO FIX IT WHEN I GOT ANOTHER SAFETY RECALL LETTER FROM KIA WITH ALL INFO LISTED THAT THE CAR IS DOING

WHILE I WAS DRIVING MY CAR FROM LAS VEGAS, NV TO HEMET, CA AFTER EXITING THE FREEWAY I PULLED UP TO A STOP SIGN. I STOPPED, THEN PROCEEDED TO PUT MY MANUAL VEHICLE INTO 1ST GEAR TOOK OFF, SWITCHED TO SECOND, NO PROBLEM, THEN THIRD AND THEN MY CAR TURNED OFF ON IT'S OWN AND I COULD NOT GET IT TO RESTART. IT HAS BEEN NON OPERABLE SINCE DECEMBER 24, 2020. THERE WERE NO CHECK ENGINE LIGHTS OR ANYTHING ELSE, IT JUST STOPPED RUNNING WHILE I WAS DRIVING AND WON'T START AGAIN

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT HIS ENGINE CONSUMED EXCESSIVE AMOUNTS OF OIL WITHOUT WARNING, WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT HE WOULD ADD AT LEAST 16 OZ OF OIL INTO THE ENGINE EVERY 500 MILES. THE CONTACT HAD TAKEN THE VEHICLE TO KIA OF OLD SAYBROOK (275 MIDDLESEX AVE, OLD SAYBROOK, CT 06475) WHERE HE INITIALLY BELIEVED THAT THE OIL FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE DEALER INFORMED HIM THAT THE EXCESSIVE OIL CONSUMPTION WAS NOT RELATED TO THE RECALL. THE DEALER ALSO INFORMED HIM THAT THEY WOULD PERFORM AN OIL CONSUMPTION TEST WHICH CONFIRMED THAT THE ENGINE WAS CONSUMING EXCESSIVE AMOUNTS OF OIL HOWEVER, SINCE THE VEHICLE WAS NOT UNDER RECALL, THE DEALER OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

A CHECK ENGINE LIGHT ASSOCIATED WITH THE CODE P050A CONTINUES TO REPOPULATE ON MY FAULT CODES. I HAVE TAKEN THIS TO THE DEALERSHIP SEVERAL TIMES AND BEEN CHARGED MONEY OUT OF MY POCKET WITH NO RESOLUTION. I AM CONCERNED ABOUT THE DRIVABILITY OF THE VEHICLE AND ANY FUTURE ISSUES THAT MAY ARISE AS A RESULT OF THIS CHECK ENGINE LIGHT.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE OIL WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CONSUMED OIL VERY QUICKLY. THE VEHICLE WAS TAKEN TO FRED BEANS KIA OF LANGHORNE (1801 LINCOLN HWY, LANGHORNE, PA 19047) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, HER VEHICLE BEGAN TO LOSE POWER AS THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE HAD HER OIL TOPPED OFF. THE CONTACT THEN TOOK THE VEHICLE TO PARKSIDE KIA(9929 PARKSIDE DR, KNOXVILLE, TN 37922) WHERE SHE WAS INFORMED THAT HER VEHICLE WAS NOT UNDER THE RECALL NHTSA CAMPAIGN NUMBER: 20V750000 ( ENGINE) BECAUSE THE SIDE OF THE ENGINE THAT WAS DAMAGED WAS NOT COVERED UNDER RECALL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE DEALER STILL REFUSED TO SERVICE HER VEHICLE UNDER THE RECALL.THE MANUFACTURER WAS NOTIFIED OF THE RECALL AND AFTER MONTHS OF DELIBERATION, THEY SIDED WITH THE DEALER AND INFORMED HER THAT HER VEHICLE WOULD NOT BE COVERED UNDER THE RECALL. THE VEHICLE HAD YET TO BE REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 109,000. JO

2014 KIA SOUL BASE 1.6L WITH APPROX 30K MILES. CHECK ENGINE LIGHT CODE P050A CAME ON WHILE DRIVING AND HAS REMAINED ON. ECU UPDATE FOR CAT RECALL PERFORMED IN 2019.

BOUGHT THIS VEHICLE USED IT'S ALWAYS USING EXCESSIVE OIL NO LEAKS ITS JUST USING EVEN WHEN IT WAS NEWER. HAD TO REPLACE THE CATALYTIC CONVERTER BECAUSE OF THE EXCESSIVE OIL BURN. HAD PROBLEMS WITH POOR ENGINE PERFORMANCE GRADUALLY UNTIL IT GOT SEVERE ENOUGH IT WAS NOT ABLE TO BE DRIVEN. TOOK IT IN FOR A RECALL ON THE ENGINE THEY STATED IT HAD PASSED ALL TEST EVEN THOUGH THERE WAS A TICKING SOUND COMING FROM THE ENGINE. ALL SO STRONG SMELL OF FUEL COMING OUT THE TAIL PIPE. FROM MY RESEARCH AT LEAST COUPLE OF THE ITEMS DISCUSSED HERE ARE COMMON WITH THESE VEHICLES. THE 1.6 HAS HAD SIMILAR ISSUES AND HAD THE ENGINE RECALLED ALTOGETHER. THE 2.0 NEEDS A RECALL AS WELL INSTEAD OF WITH TECHNICAL REQUIREMENTS TO WORK AROUND REPLACING ALL ENGINES. I THINK SOMETHING IS WRONG WITH THE DESIGN OF THE ENGINE. I'M HOPING KIA CAN RECOGNIZE & RESOLVE THE ISSUE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO BUTLER KIA (4950 CRATER LAKE AVE, MEDFORD, OR 97504) WHERE IT WAS DIAGNOSED WITH THE CATALYTIC CONVERTER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALLBACK WITHIN 3-4 DAYS. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE ENGINE FAILED. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING OIL PREMATURELY WHICH CAUSED THE ENGINE TO STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWLEY KIA (223 BROAD STREET, BRISTOL, CT 06010, (860) 589-4444) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO LOCATE THE ENGINE OIL LEAK. THE CONTACT STATED THAT THE STARTER WAS REPLACED HOWEVER, THE REPAIR DID NOT FIX THE FAILURE. THE VEHICLE CONTINUED TO CONSUME OIL PREMATURELY AND STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE WOULD SLOWLY START TO LOSE MOTIVE POWER AND FAILED TO EXCEED 40 MPH WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) AT COOPER KIA (5056 COMMERCIAL DR, YORKVILLE, NY 13495) HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.

THERE WAS A RECALL ON THE ENGINE AT ONE POINT IN 2019 WHICH I WAS NEVER NOTIFIED OF AND I HAVE HAD TO REPLACE IGNITION COILS SEVERAL TIMES SINCE MY PURCHASE IN 2017. THE ENGINE LIGHT KEPT COMING ON AND IT KEPT BURNING OUT THE COIL PACKS TOOK IT TO JULIO JONES KIA IN TUSCALOOSA ALABAMA AND THEY TELL ME THE PISTON RINGS ARE WORN AND THAT I NEED A NEW ENGINE BUT IT WASN'T COVERED UNDER THE MANUFACTURES WARRANTY EVEN THOUGH IT HAD BEEN RECALLED FOR THIS SAME PARTICULAR REASON AND I WAS NEVER NOTIFIED OF THAT RECALL. I BELIEVE IT SHOULD BE REPLACED BY KIA BEING THERE THE ONES THAT RECALLED IT FOR THE SAME ISSUES I'M HAVING NOW JUST A SHORT TIME AGO.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE SHUDDERED AND SHOOK ABNORMALLY. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO ROSEVILLE KIA (830 AUTOMALL DR ROSEVILLE, CA 95661) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

I HAVE BEEN CALLING KIA DEALERSHIPS IN THE WASHINGTON D.C., MARYLAND, VIRGINIA AREA TO HAVE IMPORTANT SAFETY RECALL 20V750 SERVICE WORK PERFORMED ON MY VEHICLE DUE TO THE POSSIBILITY OF ENGINE FIRE RISK, AND ALL OF THE DEALERSHIPS EITHER DO NOT RETURN MY CALLS, OR SAY THEY DON'T HAVE RECALL APPOINTMENTS UNTIL MAY 3RD, ALMOST 60 DAYS AWAY, EVEN THOUGH REGULAR SERVICE APPOINTMENTS ARE AVAILABLE WITHIN 7 DAYS, AND THIS IS A SAFETY RECALL. IS THIS LEGAL, TO REFUSE TO PERFORM A SAFETY RECALL AND DELAY THE WORK FOR 53 DAYS? DEALERS IN QUESTIONS WERE KIA OF WOODBRIDGE(CALLED 3 TIMES AND EACH TIME GAVE ALL INFORMATION AND TOLD THEY WOULD HAVE A SERVICE REP CALL ME BACK, AND DARCARS KIA TEMPLE HILLS SAID NOT SAFETY RECALL WORK FOR 60 DAYS, BUT OTHER SERVICE WORK THEY WOULD DO NEXT WEEK.)

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS AT TOM DOLAN'S RENO KIA (9455 S VIRGINIA ST, RENO, NV 89511) TO REPLACE THE CATALYTIC CONVERTER AND TWO RECALL REPAIRS. THE CONTACT STATED THAT WHEN HE WAS DRIVING THE VEHICLE HOME, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN BACK TO THE KIA DEALER WHERE THE FAILURE WAS DIAGNOSED AS AN OIL LEAK. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE DEALER INFORMED HIM THE FAILURE WAS NOT RELATED AND THAT THE REPAIR WAS NOT COVERED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE CONTACT HAD NOT YET INFORMED THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 136,972. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS EXCESSIVELY CONSUMING OIL, WHICH RESULTED IN OIL CHANGES BEFORE THE REQUIRED MILEAGE OIL CHANGE RECOMMENDATION. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THERE WERE TWO RECALLS UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING) AND 17V608000 (STEERING). THE CONTACT CONTACTED DAN O'BRIEN KIA NORWOOD (105 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062) AND WAS INFORMED THAT THERE WERE NO RECALLS IN THE SYSTEM FOR THE VEHICLE, EXCEPT FOR SOFTWARE UPDATES. A VIN SEARCH CONFIRMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING) AND 17V608000 (STEERING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE OIL PAN AND SEVERAL UNKNOWN SENSORS. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,600.

MANUFACTURER RECALL NUMBER SC200PS NHTSA RECALL NUMBER 20V750 300,000 EFFECTED VEHICLES. ENGINES BLOWING UP I HAVE PERSONALLY BEEN WITHOUT MY CAR FOR 74 DAYS NOW DESPITE CONSTANT ATTEMPTS TO CONTACT THE DEALER. MY ENGINE BLEW UP TWICE WHILE I WAS DRIVING. THE FIRST TIME I HAD TO PAY FOR THE ENGINE AND NOW ITS HAPPENED AGAIN BUT THERE IS A NEW RECALL ADDRESSING WHAT HAPPENED IN BOTH ENGINES. THE NEW RECALL ALSO STATES "IF I HAVE INCURRED ANY EXPENSE TO REMEDY THIS ISSUE PRIOR TO THIS RECALL NOTICE I CAN BE REIMBURSED." ACCORDING TO TITLE 15 CHAPTER 50 OF THE U.S. CODE, IN SECTIONS 2301-2312, SECTION 15 USC 2304 SUBSECTION (A).4: (4) IF THE PRODUCT (OR A COMPONENT PART THEREOF) CONTAINS A DEFECT OR MALFUNCTION AFTER A REASONABLE NUMBER OF ATTEMPTS BY THE WARRANTOR TO REMEDY DEFECTS OR MALFUNCTIONS IN SUCH PRODUCT, SUCH WARRANTOR MUST PERMIT THE CONSUMER TO ELECT EITHER A REFUND FOR, OR REPLACEMENT WITHOUT CHARGE OF, SUCH PRODUCT OR PART (AS THE CASE MAY BE).

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THERE WAS A BURNING OIL SMELL, NOISES COMING FROM THE ENGINE, AND THE VEHICLE WOULD NOT ACCELERATE AS IT STALLED. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO FRED ANDERSON KIA OF RALEIGH (9209 GLENWOOD AVE, RALEIGH, NC 27617) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE DIAGNOSED AS THEIR COMPUTER SYSTEMS WERE DOWN. THE CONTACT ALSO STATED HE RECEIVED A RECALL NOTIFICATION WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE)AND THE RECALL COULD NOT BE SERVICED AS THE KIA DEALERS COMPUTER SYSTEMS WERE DOWN. THE VEHICLE WAS NOT REPAIRED AND WAS STILL AT THE DEALER. THE CONTACT THEN CONTACTED THE KIA MANUFACTURER, WHOM CONFIRMED THAT THEIR COMPUTER SYSTEMS WERE DOWN AND NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 157,245.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THEIR SON WAS DRIVING 65 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WAS DECREASING IN SPEED. THE CONTACTS SON NOTICED SMOKE COMING FROM THE FRONT HOOD OF THE VEHICLE. THE CONTACTS SON PULLED OVER THE SIDE ROAD AND THEN SAW OIL ON THE GROUND AND PIECES OF MEDAL. THE VEHICLE WAS TOWED TO THEIR RESIDENCE. THE VEHICLE WAS LATER TOWED TO LOCAL DEALER KIA OF BRADLEY (1010 TIGHE DR #4621, BRADLEY, IL 60915) WHO DIAGNOSED THE FAILURE AS A MEDAL ROD GOING THRU THE ENGINE CAUSING A HOLE IN THE ENGINE. THE CONTACT LATER FOUND OUT ON THEIR OWN THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT NOTIFIED THE DEALER OF THE RECALL BUT THE DEALER ADVISED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 60 MPH, WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT CHECKED THE OIL DIPSTICK WHICH SHOWED NO OIL PRESENT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE AN OIL CHANGE WAS PERFORMED. THE VEHICLE THEN WAS TAKEN TO JONES KIA (2001 BEL AIR RD, FALLSTON, MD 21047, (410) 877-1700) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ENGINE HAD OIL CONSUMPTION AND A TEST WAS PERFORMED. THE ECM WAS UPDATED ON FEBRUARY 3, 2021 HOWEVER, THE FAILURE RECURRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE MANUFACTURER DECLINED TO PROVIDE AN ENGINE REPLACEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

I RECEIVED A RECALL FOR THE ENGINE ISSUE WITH THE 2014 KIA SOUL.A PROPOSED SETTLEMENT OF A CLASS ACTION LAWSUIT KNOWN AS IN RE: HYUNDAI AND KIA ENGINE LITIGATION, NO. 8:17‑CV‑00838‑JLS‑JDE AND FLAHERTY V. HYUNDAI MOTOR COMPANY, ET AL., NO. 18‑CV‑02223 (C.D. CAL.) ALLEGE THAT 2011'2018 AND CERTAIN 2019 KIA OPTIMA, 2012'2018 AND CERTAIN 2019 KIA SORENTO, AND 2011'2018 AND CERTAIN 2019 KIA SPORTAGE VEHICLES SUFFER FROM A DEFECT THAT CAN CAUSE ENGINE SEIZURE, STALLING, ENGINE FAILURE, AND ENGINE FIRE, THAT ENGINE SEIZURE OR STALLING CAN BE DANGEROUS IF EXPERIENCED, AND THAT SOME OWNERS AND LESSEES HAVE BEEN IMPROPERLY DENIED REPAIRS UNDER THE VEHICLE'S WARRANTY. NEITHER KMC NOR KMA HAVE BEEN FOUND LIABLE FOR ANY OF THE CLAIMS ALLEGED IN THESE LAWSUITS. THE PARTIES HAVE INSTEAD REACHED A VOLUNTARY SETTLEMENT IN ORDER TO AVOID A LENGTHY LITIGATION. THE INDIVIDUALS WHO OWNED OR LEASED CLASS VEHICLES ARE KNOWN AS 'CLASS MEMBERS.' SETTLEMENT CLASS MEMBERS MAY BE ENTITLED TO COMPENSATION IF THEY SUBMIT VALID AND TIMELY CLAIMS THAT ARE APPROVED PURSUANT TO THE REVIEW PROCESS DESCRIBED IN THIS NOTICE AND APPROVED BY THE COURT. EVEN THOUGH I AM RECEIVING THE RECALL INFORMATION, I AM BEING TOLD MY VIN IS NOT IN THE RECALL. I HAVE ALREADY PAID FOR THE ENGINE REPAIR BECAUSE I WAS INITIALLY TURNED DOWN WHEN THE ENGINE LOCKED UP DURING DRIVING ON A HIGHWAY.

KIA IS REFUSING TO FIX MY CAR ALTHOUGH THE VIN MATCHES THE RECALL NOTICE! I HAVE ALREADY PAID ONCE TO HAVE IT TOWED AND INSPECTED AND THEY ARE DEMANDING I DO IT AGAIN AT MY EXPENSE BECAUSE THEY THREW AWAY THE REPORT! THE REPORT I PAID FOR AND NEVER RECEIVED A COPY OF. WHILE IN MOTION, THE ENGINE IN MY VEHICLE FAILED AND THE CAR IS NO LONGER OPERABLE. MY ENGINE HAS FAILED AND THE CAUSE OF THE DAMAGE SEEMS TO BE DIRECTLY RELATED TO THE DEFECTS LISTED IN MANUFACTURERS "PRODUCT IMPROVEMENT CAMPAIGN" DOCUMENT NUMBER PI202B AND MORE RECENTLY 20V750. THE DOCUMENT STATES KIA MOTORS AMERICA, INC. IS CONDUCTING AN IMPORTANT PRODUCT IMPROVEMENT CAMPAIGN TO PERFORM A SOFTWARE UPDATE ON 2014-2016 MY SOUL VEHICLES EQUIPPED WITH 2.0L GASOLINE DIRECT INJECTION ('GDI') ENGINES TO PROTECT THE ENGINE FROM EXCESSIVE CONNECTING ROD BEARING DAMAGE. THE DOCUMENT ALSO STATES THAT KIA WILL ALSO EXTEND THE WARRANTY COVERAGE FOR THE ENGINE SUB-ASSEMBLY TO 10 YEARS STARTING FROM THE DATE OF FIRST SERVICE OR 120,000 MILES. (REFERENCE: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10179254-0001.PDF). - EMPHASIS ON THE WORDS "TO PROTECT THE ENGINE FROM EXCESSIVE CONNECTING ROD BEARING DAMAGE" MEANING THE MANUFACTURER IS AWARE OF THE POTENTIAL AND PROBABILITY OF BEARING DAMAGE IN EXISTING VEHICLES. THIS CAMPAIGN IS AN ATTEMPT TO PREVENT THE DAMAGE BUT IN MY CASE THE DAMAGE ALREADY OCCURRED. I HAVE CONTACTED MY DEALERSHIP AND PAID FOR A DIAGNOSTIC FEE BUT THEY ARE DENYING THE CLAIM DUE TO "A LOSS OF OIL PRESSURE, AND THE PRESENCE OF METAL IN MY OIL" 3 BOTH OF THESE ISSUES ARE CLEARLY DUE TO WHAT IS MENTIONED IN DOCUMENT PI202B AS "EXCESSIVE CONNECTING ROD BEARING DAMAGE." THE BEARINGS FAILED (WHICH RETAIN OIL), OBVIOUSLY RESULTING IN A SUDDEN LOSS OF OIL PRESSURE AND THE METAL FROM THOSE FAILED BEARINGS MIXED WITH THE OIL.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS MOTIVE POWER AND HESITATED TO ACCELERATOR ABOVE 50 MPH. THE VEHICLE WAS TAKEN TO KIA COUNTRY OF CHARLESTON (2361 SAVANNAH HWY, CHARLESTON, SC 29414 (843) 573-2300) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD OIL CONSUMPTION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED A SECOND TIME AND DETERMINED THAT THE CATALYTIC CONVERTER FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 175,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAD THE RECALL PERFORMED FOR THE ENGINE FIRE ISSUE IN LATE 2019/EARLY2020 THEN ABOUT JANURARY 20, 2020 MY CAR BROKE DOWN WITH A FAILED CATALYTIC CONVERTER WHICH WAS AN ISSUE FOR THE RECALL. ONE YEAR LATER MY CATALYTIC CONVERTER HAS FAILED AGAIN! I DON'T THINK THE "FIX" FOR THE RECALL WORKED! IF THESE CARS ARE BURNING UP THE CATALYTIC CONVERTERS STILL, THERE NEEDS TO BE A OTHER RECALL TO HAVE THEM FIXED PROPERLY.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED WHILE DRIVING 60 MPH, WHEN SHE HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. THE CONTACT STATED WHILE INSPECTING UNDER THE HOOD, SHE STATED THERE WAS NO OIL ON THE DIPSTICK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER UNIVERSITY KIA OF DURHAM (5105 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (919) 842-5103) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,496.

THE OIL WARNING LIGHT FLASHED ON AND OF MOSTLY AT INTERSECTIONS. WE TOOK IT IN FOR SERVICE. THERE WAS COOLANT/WATER IN THE OIL. ALSO, THEY SAID IT HAD EXTREMELY LOW OIL PRESSURE AT IDLE. THE REPAIR SHOP STATED THAT THERE WAS A POSSIBILITY THE CAR COULD CATCH ON FIRE AND ALSO THE POSSIBILITY OF ENGINE FAILURE.

HAVE BURNT 5 QUARTS OF OIL IN THE LAST 30 DAYS DURING NORMAL USE. OIL LIGHT HAS NEVER COME ON TO INDICATE LOW OIL

THE 2014 SOUL HAS LESS THAN 100K MILES ON IT, BUT WHEN MY DAUGHTER TRAVELED HOME, THANKSGIVING 2020, RIGHT AS SHE PULLED INTO OUR PARKING SPOT, BOTH THE CHECK ENGINE LIGHT AND OIL LIGHT CAME ON. SHE HAD JUST HAD THE SOFTWARE UPDATE TO MOVE THE CAR INTO LIMP HOME MODE IF THERE WAS ENGINE PROBLEMS, AND SURE ENOUGH, WHEN SHE WENT TO DRIVE THE CAR THE NEXT MORNING, THE CAR WAS IN LIMP HOME MODE. TOOK IT TO THE NEAREST KIA DEALERSHIP WHERE THEY INDICATED THAT THERE WAS KNOCKING NOISES COMING FROM THE ENGINE WITH A CODE P1326 AND THAT THE ENGINE LONG BLOCK NEEDED TO BE REPLACED. IT IS COMPLETELY UNDRIVEABLE. I HAVE BEEN WAITING TO FIND OUT IF HER ENGINE IS ONE THAT IS BEING RECALLED BY KIA BUT IF IT IS NOT IT SHOULD BE.

DRIVING 70 ON INTERSTATE, SUDDEN TAPPING FROM ENGINE, PULLED INTO SERVICE STATION NO OIL IN VEHICLE, DESPITE BEING WELL MAINTAINED AND NO PRIOR ISSUES. HAD VEHICLE TOWED , AUTO SHOP SAID IT IS A VENT ROD CONNECTOR, KIA HAS A RECALL COMING LATE JANUARY.

I AM RECEIVING A P0420 ODBII CODE. I SEE THAT AN ISSUE WITH CATALYTIC CONVERTERS HAS BEEN REPORTED. THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING.

THREE WEEKS AFTER I GOT A OIL CHANGE I HAD TO TAKE IT BACK TO THE DEALERSHIP SO THEY CAN PUT MORE OIL IN MY CAR AND ASSESS THE SITUATION. MY CAR WAS PUT ON THE MACHINE AND THE MECHANIC SAID ALL I NEEDED WAS OIL EVERYTHING LOOKS GOOD I GOT A PRINT OUT OF WHAT THEY LOOK AT AND EVERYTHING LOOK GOOD. A FEW MONTHS LATER I COULDN'T ACCELERATE WHEN I WAS DRIVING TO WORK IN MY LOW OIL INDICATOR APPEARED ON THE MESSAGE BOARD SO I TOOK IT TO KIA TO HAVE THEM TAKE ANOTHER LOOK AT IT THIS TIME THEY SAID I HAVE SLUDGE BUILDUP IN MY ENGINE AND THERE'S NOTHING THEY CAN DO AT THIS ABOUT THE THIRD TIME I TOOK HER TO KEEP AN ON A PREVIOUS TIMES THEY DID NOT TELL ME ANYTHING ABOUT ANY SLIDES OR ANYTHING WAS WRONG WITH MY ENGINE.

2014 KIA SOUL PLUS WITH 106,000 MILES. REGULAR SERVICE AND MAINTENANCE PROVIDED BY THE LOCAL KIA DEALER WITH NO PREVIOUS ISSUES AND ALL RECALLS ADDRESSED. I WAS DRIVING TO A JOB LOCATION AND WAS ABOUT 45 MILES FROM HOME GOING 70 MPH ON A FOUR LANE HIGHWAY. ENGINE STARTED CLICKING AND SHORTLY THEREAFTER THREW A ROD. I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD AND CALL ROADSIDE ASSISTANCE. I WAS TOWED THE 40+ MILES TO THE DEALER WITH EXCESS MILEAGE COSTS. DEALER HAS QUOTED ENGINE REPLACEMENT AT ~$7,000 WITH AN OPTION TO SELL TO THE DEALER AT A SALVAGE PRICE OF $350. I SUSPECT THE ROD BEARING ISSUE THAT MANY OTHER KIA SOUL OWNERS HAVE SUFFERED.

I HAVE HAD TO REPLACE MY CATALYTIC CONVERTER TWICE WITHIN THE LAST YEAR DUE TO ENGINE FAILURE WHICH IS CAUSING THE CATALYTIC CONVERTER TO BECOME CLOGGED. THE SECOND TIME THIS HAPPENED, I WAS DRIVING ON THE FREEWAY AND MY VEHICLE BEGAN TO LOSE POWER ON AN UPHILL PORTION OF A BRIDGE. THE VEHICLE THEN STALLED, FORCING ME TO PULL OVER ON A NARROW SHOULDER. AFTER BEING TOWED TO SAFETY BY THE CHP, I HAD THE VEHICLE TOWED TO MY MECHANIC WHO INFORMED ME THAT THE ENGINE IS BURNING HUGE AMOUNTS OF OIL WHICH IN TURN IS CAUSING THE CATALYTIC CONVERTER TO BECOME CLOGGED. MY MECHANIC INFORMED ME THAT I WOULD NEED TO REPLACE THE ENGINE TO SOLVE THE UNDERLYING PROBLEM, AS THERE IS CLEARLY ENGINE DAMAGE CAUSING THE EXHAUST TO CONTAIN LARGE AMOUNTS OF SOOT AND UNBURNED OIL. I HAVE MAINTAINED THIS VEHICLE FASTIDIOUSLY, AND THE VEHICLE HAS JUST UNDER 150,000 MILES ON THE ODOMETER.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WOULD STALL AT VARIOUS SPEEDS. THE CONTACT STATED SHE HAD TO WAIT APPROXIMATELY A MINUTE BEFORE REGAINING NORMAL FUNCTIONALITY. THE INSTRUMENT PANEL WOULD DISPLAY D FOR DRIVE FOR A MOMENT HOWEVER, THE DRIVE INDICATOR WOULD SUDDENLY DISAPPEAR AS THE VEHICLE STALLED. THE DRIVE DISPLAY WOULD RETURN ONCE THE VEHICLE REGAINED FUNCTION. THE CONTACT STATED THE VEHICLE MADE AN EXCESSIVE RATTLING OR BANGING SOUND WHEN STARTING THE VEHICLE. THE CONTACT STATED THAT OIL HAD TO BE ADDED TO THE VEHICLE APPROXIMATELY EVERY TWO WEEKS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPAIRED THE CATALYTIC CONVERTER TWICE. THE MECHANIC STATED THAT THE PRESSURE FROM ONE OF THE CYLINDERS WITHIN THE VEHICLE WAS CAUSING OIL TO LEAK INTERNALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

DECEMBER 2020 WHILE DRIVING ON THE FREEWAY MY 2014 KIA SOUL STARTED STALLING AND THREATENING TO LOSE POWER, AND THEN, WITHOUT WARNING THE ENGINE LIGHT APPEARED. MY CAR JERKED AND THREATENED TO TURN OFF-ACCELERATION WAS DECREASED-IT WAS VERY ALARMING AND VERY SUDDEN. THE ENGINE LIGHT STAYED ON FOR A FEW SECONDS THEN IT STARTED FLASHING OFF AND ON. I TOOK MY SOUL TO A NEARBY MECHANIC AND WAS INFORMED THAT I NEEDED MOTOR. IN SEPTEMBER 2020 THE SAME THING HAPPENED, MY KIA SOUL STARTED STALLING AND JERKING, ENGINE LIGHT CAME ON, I HAD DECREASED ACCELERATION-STARTED LOSING POWER. I WAS CLOSE TO A KIA DEALERSHIP SERVICE CENTER, AT THAT TIME, AND KIA DIAGNOSED MY KIA SOUL-AND PER THE INVOICE THERE WAS A 'CYLINDER 3 MISFIRE DETECTED. CYLINDER 3 COIL HAS OPEN CIRCUIT'. I PAID $500.00+ IN REPAIRS. THREE MONTHS LATER DECEMBER 2020-SAME SYMPTOMS BUT WORSE, AND NOW THERE IS A MUCH LARGER PROBLEM. I REACHED OUT TO THE KIA DEALERSHIP WHO PERFORMED THE REPAIR IN SEPTEMBER 2020, AND INFORMED THEM OF THE PROBLEM, AND SHARED WHAT THE MECHANIC INFORMED ME OF, AND WAS TOLD TO BRING IT IN FOR A DIAGNOSIS WHICH WOULD COST APPROXIMATELY $200.00, SO THAT THE KIA SERVICE CENTER COULD DETERMINE WHETHER OR NOT MY SOUL NEEDED A MOTOR. I'M SORRY, BUT I JUST PAID $500.00+ FOR REPAIRS IN SEPTEMBER 2020, AND I HAD TO PAY $79.00+, TO THE MECHANIC WHO DIAGNOSED MY SOUL, I DID NOT, AND STILL DO NOT, HAVE $200.00 EXTRA DOLLARS FOR KIA TO RUN A DIAGNOSTIC AND GIVE ME THE SAME DIAGNOSIS. NOR DID I, OR DO I HAVE, THE EXTRA MONEY TO TOW MY SOUL TO KIA. I HAD ONE TOW, AND I MADE THE DECISION TO HAVE MY KIA SOUL TOWED TO MY RESIDENCE WHERE SHE SITS TODAY. SADLY IN THE COLD WEATHER, AND DURING A PANDEMIC, I HAVE TO SEEK A RIDE OR TAKE THE BUS TO AND FROM WORK, AND THE GROCERS ETC.. THIS IS NOT GOOD FOR ME OR MY FAMILY AT THIS TIME.

I WAS DRIVING MY CAR WHEN I STARTED HEARING A TICKING NOISE, THE CAR STARTED SHAKING, AND ACTED LIKE IT DID NOT WANT TO ACCELERATE. THE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING. I HAD IT HAULED IT TO A KIA DEALERSHIP WHERE THEY TOLD ME THAT I WOULD HAVE TO HAVE THE MOTOR REPLACED DUE TO ROD DAMAGE.

I WAS DRIVING MY 2014 KIA SOUL IN THE FREEWAY WHEN THE CAR STARTED TO SHAKE AND LACKED ON ACCELERATION AND DROPPED SPEED FROM 70 MPH TO 40 MPH, CHECK ENGINE LIGHT TURN ON SO I PULLED TO SIDE OF THE ROAD AND GOT THE CAR TOWED TO MY HOUSE. THE NEXT DAY I TOOK THE CAR TO THE DEALERSHIP AND FOUND THAT IT'S AN ENGINE ISSUE AND NEED TO BE REPLACE.

ONE DAY IT WAS FINE, DROVE TO LOUISVILLE KY FROM LEXINGTON KY AND NOTICED SPORADIC, WEIRD SHIFTING WHICH SEEMED VERY OFF, SHIFTING AT THE WRONG TIME I HAD GROWN ACCUSTOMED TO FOR THE PREVIOUS 6 YEARS ON THE WAY BACK HOME CAR WOULD NOT GO OVER 55-60 MPH AND TO TRY AND FORCE IT TO DOWNSHIFT ONLY MADE THE ENGINE REV EXTREMELY HIGH AND NOISY WITH NO FORWARD MOTION, CAR ACTED AS THOUGH IT WANTED TO JUST QUIT ALTOGETHER, AND FROM THAT POINT ON ITS BEEN BOGGING DOWN LIKE A GIANT SAT ON THE HOOD UPON PUSHING THE ACCELERATOR TO GET MORE SPEED, AND UPON BACKING OFF 9F THE ACCELERATOR PEDAL THE LOUD REVVING NOISE EASED UP AND CAR SEEMED TO RECOVER SOMEWHAT UNTIL THE NEXT ACCELERATION...THE CAR HAS HESITATED, ENGINE IDLE IS, FOR THE MOST PART, OK, BUT 55-60 IS AS FAST AS IT WILL GO UNLESS GOING DOWNHILL, THEN I CAN 65 MPH UNTIL THE NEXT TIME IT NEEDS TO GO UP AN INCLINE THEN IT SHOWS TO 40-45 WITH OBVIOUS STRESS TRYING TO MAINTAIN A CERTAIN SPEED.

THERE IS A 1.6 LTR ENGINE IN THIS VEHICLE, 2014 KIA SOUL. I FIND THIS VEHICLE USING .5QT OF OIL BETWEEN 1000 AND 1500 MILES. IS THIS NORMAL? I AM NOT THE ONLY PERSON COMPLAINING ABOUT KIA ENGINES USING OIL. BY COMPARISON I ALSO HAVE A HYUNDAI 2008 HYUNDAI ACCENT WITH A 1.6LT ENGINE BOTH VEHICLES HAVE ABOUT THE SAME MILEAGE THE ACCENT DOESN'T USE ANY OIL IN 3000 MILES, WHAT GIVES? SEEMS LIKE AN AWFUL LOT OF OIL USAGE FOR A 1.6LTR.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THERE WAS BLACK SMOKE COMING FROM THE EXHAUST PIPE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS BURNING EXCESSIVE AMOUNTS OF ENGINE OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE CATALYTIC CONVERTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

TRAVELING DOWN THE INTERSTATE AT 75 MPH...HAD CRUISE CONTROL ON AND STARTED TO HEAR A LOUD RATTLING NOISE THEN A POP RESULTING IN VEHICLE BECOMING IMMOBILIZED WITH OIL ALL OVER THE GROUND. VEHICLE TOWED HOME. ENGINE HAD THROW A ROD RESULTING IN HOLE IN THE ENGINE BLOCK AND DRAIN PAN - HAS 102,000 MILES WELL MAINTAINED

2014 KIA SOUL. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE CATALYTIC CONVERTER WAS REPLACED. AFTER THAT, THE VEHICLE BEGAN LOSING POWER AND FELT AS IF IT WAS MISFIRING UPON ACCELERATION. THE DEALER ADVISED THE CATALYTIC CONVETER NEEDED TO E REPLACED AS WELL AS THE SPARK PLUGS. THE SPARK PLUGS WERE REPLACED BUT, THE CONVERTER WAS NOT. EVENTUALLY, THE ENGINE FAILED. THE ENGINE WAS REPLACED. THE CONSUMER REFERENCED RECALL 19V12000 AND STATED 2014 MODEL YEAR VEHICLES SHOULD BE APART OF THE RECALL. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR. *JS

ON TUESDAY, DECEMBER 15, 2020, WHILE DRIVING ON A HIGHWAY, WE EXPERIENCED A SUDDEN LEAKAGE OF ENGINE OIL AND SIGNIFICANT SMOKING FROM THE VEHICLE. OVER 3 QTS OF OIL HAD LEAKED FOR THE ENGINE INTO THE PAN UNDERLYING THE ENGINE FOR NO APPARENT REASON. KIA HAS JUST ISSUED A RECALL ON THIS VEHICLE PRESUMABLY BECAUSE OF THIS WELL KNOWN ENGINE FIRE ISSUE AND RELATED CLASS ACTIONS, HOWEVER WILL NOT DO ANYTHING TO ADDRESS THE ISSUE UNTIL THY SEND LETTERS OUT IN OVER 60 DAYS.

COMPLETE OIL LOSE, DIAGNOSTIC INDICATES ENGINE FAILURE. VEHICLE WAS IN MOTION ON A BUSY INTERSTATE 93 IN NEW HAMPSHIRE.. OIL LIGHT BEGAN TO FLASH AND POWER LOSE DEVELOPED. NAVIGATING THE VEHICLE BECAME DIFFICULT AND COLLISION WAS NARROWLY AVOIDED AS THE VEHICLE CAME TO REST IN THE BREAKDOWN LANE

WHILE DRIVING ON A STATE HIGHWAY AT 70 MPH ON CRUISE CONTROL, I WAS COMING UP AN INCLINE WHEN MY CAR SUDDENLY STARTED TO DECELERATE. I TRIED TO INCREASE MY SPEED BY APPLYING THE ACCELERATION PEDAL. THE RPMS INCREASED WITHOUT AN INCREASE IN ACCELERATION. I IMMEDIATELY PUT MY HAZARDS ON AS I WAS ON A MAJOR HIGHWAY WITH CARS FLYING BY ME AND ATTEMPTED TO GET TO THE SIDE OF THE ROAD. MY CAR WOULD BARELY GO 20-30 MPH AND MY CAR STARTED TO "RUMBLE" OR "SHAKE" AS IF I WAS SEVERELY OUT OF ALIGNMENT. MY ENGINE AND OIL LIGHT ALSO CAME ON AT THE SAME TIME AS THE DECELERATION. THE ENGINE LIGHT CONTINUALLY FLASHED. WHEN I CHECKED THE OIL, IT WAS ALMOST EMPTY AND MY HUSBAND HAD JUST CHANGED THE OIL LESS THAN 30 DAYS AGO. WE HAVE ALSO BEEN HAVING TO INCREASE HOW MANY TIMES WE'RE HAVING TO ADD OIL BECAUSE I'M BURNING THROUGH IT VERY QUICKLY AND I ONLY DRIVE BACK AND FORTH TO WORK. WHEN I'D BROKEN DOWN, I WAS NOWHERE NEAR A TOWN OR CITY AND I HAD MY 3 CHILDREN IN THE CAR. I WAS SCARED AND NERVOUS TRYING TO DRIVE ON A MAJOR HIGHWAY ONLY ABLE TO GO 25 MPH WITH MY CAR SHAKING. ONCE I WAS ABLE TO GET A TOW, MY BATTERY DIED. THE TOW TRUCK DRIVER JUMPED THE BATTERY AND TURNED THE CAR ON AND MY EXHAUST STARTED BILLOWING SMOKE OUT. MY CAR WON'T DRIVE NOW TO GET TO A MECHANIC AND IM TOO SCARED TO DRIVE IT. IVE ALREADY HAD 2 RECALLS ON THIS CAR AND I'D GONE TO KIA BEFORE THOSE RECALLS FOR THOSE ISSUES. I HAD TO WAIT FOR THE RECALLS FOR KIA TO FIX IT. THIS CAR JUST NEEDS TO BE COMPLETELY TAKEN OFF THE ROADS! BETWEEN THE LIGHTS SHUTTING OFF AND THE ELECTRICAL FIRE IN MY ENGINE (WHICH WAS ANOTHER RECALL!) I WILL NEVER PURCHASE ANOTHER KIA! I DO NOT FEEL SAFE OWNING ONE EVER AGAIN!

ENGINE FAILED DURING REGULAR DAILY DRIVING. SPUN ROD BEARING WAS THE DIAGNOSIS. ENGINE WAS LESS THAN 1 QUART LOW, NOT ENOUGH TO CAUSE ENGINE SEIZURE

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO DRIVE OFF THERE WAS A KNOCKING SOUND COMING FROM UNDER THE HOOD OF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

MY CAR HAS BEEN BURNING OIL IN AN ABNORMAL RATE. IT BEGIN AT THE BEGINNING OF 2020. I ALWAYS TOOK MY CAR FOR RECOMMEND MAINTENANCE TO THE KIA OF CARSON IN CALIFORNIA. NOW ABOUT EVERY MONTH I HAVE TO TOP OFF THE OIL. AN ESTIMATE OF LESS THAN 600 MILES PER MONTH. SOMETIMES WHEN I AM AT A LIGHT THE CAR WILL SHAKE A BIT. ALSO IF I USE THE AC THE CAR WILL SHAKE A BIT AS WELL IT DID NOT DO THAT BEFORE. IF AM DRIVING I DON'T FEEL THAT SHAKES. THE FIRST TIME THAT I NOTICED SOMETHING WAS GOING ON I WAS AT STOP LIGHT AND MY CAR SHAKED AND FELT LIKE IT WAS GOING TO TURN OFF. AFTER THAT IT SHAKES IF AM TOO LONG AT A LIGHT BUT NOT TOO HARD.

LOSES ACCELERATION GOING UPHILL. KNOCKS AND RATTLES WHEN CAR IS TURNED ON. PREVIOUS CAR WAS A SORENTO AND DID THE SAME. SHUT OFF ON ME IN THE MIDDLE OF THE FREEWAY WITH MY CHILDREN AND MYSELF IN IT. FELT LIKE THE ENGINE FELL OUT FROM UNDERNEATH THE VEHICLE. I SEEING THE BEGINNING PHASES OF THE SAME ISSUE WITH MY SOUL. IM SCARED THAT THIS CAR WILL NOT ONLY SHUT OFF ON ME WHILE DRIVING ON THE FREEWAY BUT THAT IT MAY COST ME MY LIFE IF SOMEONE WERE TO REAREND ME WHEN MY CAR LOSES POWER TO AN ISSUE NO ONE SEEMS TO KNOW WHAT THE PROBLEM MAY BE. THERE SHOULD BE A RECALL ON ALL KIA ENGINES AND IS POOR MANUFACTURING. MAJOR ISSUES WITH THIS BRAND OF CAR IS THE ELECTRICAL, ENGINE AND THAT IT SUCKS UP SO MUCH OIL WITHOUT WARNING.

ROD BEARING FAILURE CAUSING THE ENGINE TO SEIZE. HAPPENED WITH NO WARNING SIGNS, AFTER GETTING THE VEHICLE'S OIL/ENGINE CHANGED OR FILTERED AN UNUSUAL AMOUNT OF TIMES. SEEMS TO BE HAPPENING BETWEEN 80K-120K MILES ON AVERAGE. WHEN ENGINE SEIZED THE SOUL DROVE AS NORMAL, BEGAN MAKING A KNOCKING NOISE AND SECONDS LATER IT SHUT OFF.

DRIVING DOWN THE HIGHWAY AND VEHICLE ENGINE STARTED TO LOSE POWER AND MAKE A LOUD NOISE. WAS ABLE TO PULL OVER BEFORE IT STOPPED. HAD IT TOWED TO A SHOP AND THE MECHANIC SAID ENGINE FAILURE WITH METAL SHAVINGS IN THE OIL. OIL HAD BEEN CHANGED APPROXIMATELY 6 WEEKS PRIOR TO FAILURE.

WHILE DRIVING ON HWY ENGINE FAILURE:(BEARING ROD KNOCKING,THROWN ROD,ENGINE SEIZURE) LOUD ENGINE KNOCKING CAUSED BY BEARING ROD KNOCKING THEN A LOUD SOUND (ROD GETTING THROWN) ENGINE FAILURE.THROWN ROD CAME THROUGH ENGINE BLOCK AND HIT STARTER. THE ENGINE SEIZED WHILE ON THE HWY.

MY FIANCE AND I WERE DRIVING WE PULLED ONTO THE BUSY HIGHWAY IN JOPLIN MISSOURI THE CAR JUST STALLED OUT AND DIED OUT OF NOWHERE..NO CHECK ENGINE LIGHTS NO WARNINGS JUST DIED WOULD NOT START BACK UP MY FIANCE FINALLY GOT IT TO START BACK UP IT MADE IT TWO MILES THEN STALLED AGAIN IN THE MIDDLE OF A BUSY INTERSECTION!! I HAD MY TWO GIRLS WITH ME IT WAS POURING RAIN WE HAD TO PUSH THE VEHICLE TO SAFETY!! STUCK WITH TOW FEES SHOP FEES NOW ONLY TO FIND OUT A WEEK AFTER THIS HAPPENED THAT A RECALL HAS BEEN PUT OUT FOR THE SAME THING THAT HAPPENED TO US!! WE CALLED KIA IMMEDIATELY THEY REFUSE TO DO ANYTHING AND WANT US TO PAY AGAIN TO HAVE THE VEHICLE TOWED TO THE NEAREST DEALERSHIP SO THEIR MECHANIC CAN INSTALL A SOFTWARE THEN DIAGNOSE IT THEMSELVES!! DAMAGE ALREADY DONE AND THEYRE NOT GOING TO DO ANYTHING ABOUT THEIR SCREW UP!! THEY SHOULD BE SUED!

THIS IS AN UPDATE TO WHAT I PREVIOUSLY REPORTED. THERE IS CURRENTLY ONLY A RECALL FOR THE BASE MODEL OF THE KIA SOUL BUT THIS IS AFFECTING THE + AND ! MODELS OF THIS VEHICLE AS WELL AND 19V120000 RECALL DEFINITELY NEEDS TO BE EXTENDED TO COVER ALL ENGINES IN ALL MODELS OF THIS VEHICLE, THE 2.0L GDI. AS PREVIOUSLY MENTIONED IN MY PRIOR COMPLAINT, MY VEHICLE WAS WELL MAINTAINED AND WHILE DRIVING MY CAR MADE A LOUD NOISE AND LOST POWER AND BEGAN TO SLOW DOWN. NO WARNING LIGHTS DISPLAYED ON MY VEHICLE. IT WAS DISCOVERED THAT THE ROD HAD PIERCED THROUGH THE ENGINE BLOCK CAUSING THE OIL TO LEAK. THIS IS URGENT THAT THIS RECALL IS EXTENDED TO THE 2.0L ENGINE.

THE ENGINE BLEW, LEAKING OIL. APPARENTLY A LIFTER WAS MAKING A TAPPING NOISE, WE WERE TOLD THE ENGINE WAS UNREPAIRABLE.

VEHICLE TURNS OFF WHEN IN MOTION AT SPEED OFF 55 MPH ALL POWER, LIGHTS, AND CONTROL OF VEHICLE STOP WORKING THIS CAN CAUSE A MAJOR ACCIDENT. THIS HAS HAPPEN 3 TIMES THIS MUST BE ADDED ON A RECALL LIST

WHEN I WAS DRIVING TODAY DOWN THE HIGHWAY, THE CAR STARTED TO JERK WHILE I PUSHING ON THE ACCELERATOR. THE ENGINE LIGHT BEGAN TO BLINK CONTINUOUSLY. I GET HOME SAFELY AND THE CAR IS STILL SHAKING. SO I TAKE IT FOR AN ENGINE TESTING AND COME TO FIND OUT CYLINDER 3 IS MISFIRING AND NOW THE CAR WON'T EVEN PULL THE HILL.

TOOK MY VEHICLE INTO MY LOCAL KIA DEALER FOR A LETTER TITLED "PRODUCT IMPROVEMENT CAMPAIGN" SENT FROM "CORPORATE HEADQUARTERS" TO PERFORM A "SOFTWARE UPDATE ON 2014-2016 GASOLINE DIRECT INJECTION (GDI) ENGINE TO PROTECT THE ENGINE FROM EXCESSIVE CONNECTING ROD BEARING DAMAGE. UPON PICKING IT UP FROM THE DEALERSHIP, THE CEL (CHECK ENGINE LIGHT) IMMEDIATELY BEGAN FLASHING WITHIN A FEW MILES OF DRIVING OFF THE DEALERSHIP. IN TAKING IT TO THE DEALERSHIP, AND WITH THEIR COLLABORATION WITH THE CORPORATE HEADQUARTERS, KIA IS UNABLE TO FIX MY CAR. I HAVE HAD A RENTAL CAR FOR 30 DAYS NOW. KIA HAS OFFERED 2 CASH AMOUNTS FOR COMPENSATION, BOTH OF WHICH WILL NOT COVER REPLACING THE ENGINE. THE CAR WORKED PERFECT BEFORE ALL THIS BEGAN AND I HAVE RECORDS TO PROVE THAT. VEHICLE WAS METICULOUSLY DEALER ONLY MAINTAINED. I HAVE REQUESTED A NEW ENGINE FROM A NON-PROBLEMATIC 2017 OR NEWER KIA SOUL OR A 2017OR NEWER KIA SOUL REPLACEMENT VEHICLE. I HAVE NOT HEARD BACK FROM KIA CORPORATE HEADQUARTERS AS OF YET. WAS TOLD I WOULD HEAR FROM SOMEONE BY 10/30/2020.

ON SEPTEMBER 24, 2020, I WAS DRIVING ON THE FREEWAY GOING HOME WHEN MY KIA SOUL STARTED MAKING A LOUD NOISE COMING FROM THE ENGINE NO LIGHTS CAME ON AND NO WARNING. THE VEHICLE LOST POWER AND I HAD PULL ON THE SHOULDER OF THE FREEWAY AND HAD TO TOWED IT HOME. THE NEXT DAY, I TOWED IT TO KIA CAR PROS IT'S BEEN THERE SINCE. AFTER TWO WEEKS, I WAS ADVISED THAT IT HAS A BLOWN ENGINE. THESE VEHICLES HAVE A RECALL THAT CAUSE THE ENGINE TO BLOW UP. I HAVE REQUESTED FOR A DIAGNOSTIC REPORT AS OF TODAY THEY HAVE NOT PROVIDED ME WITH ONE. YOUR ASSISTANCE TO THIS URGENT MATTER IS GREATLY APPRECIATED. MICHAEL NARANJO

WE WERE ON A 2 LANE HIGHWAY GOING HOME. WE STARTED UP A HILL AND THE CAR LOST POWER BUT WAS FINE AGAIN AFTER THE HILL, WENT UP ANOTHER HILL AND THE CAR LOST POWER AGAIN BUT THIS TIME IT STARTED MAKING A CLANGING NOISE IN THE MOTOR. WE IMMEDIATELY PULLED OVER. NO WARNING LIGHTS AT ALL. MY HUSBAND WHO WAS IN ANOTHER VEHICLE AHEAD OF US CHECKED EVERYTHING AND FOUND THE OIL WAS A LITTLE LOW BUT IT WASN'T TIME FOR AN OIL CHANGE IT HAD ONLY BEEN A LITTLE OVER 3000 MILES AND IT IS ALWAYS CHANGED BEFORE OR AT 5000 MILES. HE ADDED OIL BUT THE NOISE WAS STILL THERE. WE HAD THE VEHICLE TOWED TO OUR MECHANIC. THE MECHANIC DID AN INSPECTION AND HE HEARD THE NOISE COMING FROM CYLINDER #3 AND HE DID A COMPRESSION TEST AND IT LOST COMPRESSION. HIS DIAGNOSIS IS THAT THE ROD IN CYLINDER #3 HAS BROKE AND WE NEED A NEW MOTOR. AFTER GETTING A HOLD OF KIA THEY WANT US TO TAKE IT TO A KIA DEALER AND PAY TO HAVE IT DIAGNOSED BUT IT WILL COST US ALMOST $300 AND WE ALREADY PAID ONE CERTIFIED MECHANIC, FOR THAT WHICH WE DON'T HAVE. THE CAR WAS BOUGHT IN SEPTEMBER OF 2019 WITH A LITTLE OVER 90,000 MILES AND JUST HAD A LITTLE OVER 100,000 ON IT. THIS HAPPENED IN AUGUST OF 2020 AND THE VEHICLE IS JUST SITTING AS WE MAKE PAYMENTS ON SOMETHING WE CAN'T EVEN DRIVE. WE STILL OWE $7700 ON THE CAR AND A MOTOR WILL COST ALMOST THAT AMOUNT. AFTER READING ALL THE RECALLS KIA AND OTHER VEHICLES WITH THE SAME MOTORS HAVE DONE WE ARE AT A LOSS ON WHY KIA ISN'T REPLACING THE SAME MOTOR IN OUR VEHICLE. THE REPRESENTATIVE ON THE PHONE EVEN SAID IF WE TOOK IT TO KIA AND HAD IT DIAGNOSED THEY STILL WOULDN'T GUARANTEE THAT THEY WOULD DO ANYTHING TO HELP. WE HAVE TAKEN GOOD CARE OF THIS VEHICLE SINCE WE BOUGHT IT AND ALWAYS HAD THE OIL CHANGED. WE DON'T KNOW WHAT TO DO AND DO NOT HAVE THE MONEY TO REPLACE THE MOTOR. PLEASE HELP.

VEHICLE SHUT OFF WHEN IN DRIVING MODE NO CHECK ENGINE LIGHTS COME ON AND NO OTHER CODES POP ON WHEN VEHICLE WAS SCAN. TWO MISS CALLS ON THE HIGHWAY ALMOST GOT INTO A BAD ACCIDENT

BOUGHT 2014 KIA SOUL ON 6/16/20 AT 106K MILES FROM HYUNDAI DEALER. DID NOT DRIVE FROM 8/8/20 TO 8/16/20-CAR WAS IN A SECURE LOCATION. DRIVING ON HIGHWAY, MADE A TURN, HEARD A CLUNKING NOISE AND CAR STALLED AND QUIT W/NO RESTART. DID NOT SEE ENGINE LIGHT BEFORE PREVIOUSLY. TOWED HOME, AND THEN TO CUMBERLAND KIA ON 9/5/20. PROMISED A LOANER CAR, BUT NEVER GOT ONE. THEY SAID THE ENGINE WAS BLOWN AND IT WOULD COST $8000 TO FIX IT. ONLY PAID $7500 FOR THE CAR. KIA WOULD NOT NEGOTIATE. HYUNDAI TRIED TO WORK WITH THEM AS WELL. CALLED KIA CONSUMER AFFAIRS. THEY ASKED CUMBERLAND KIA IF THEY WOULD CONSIDER ANY "GOOD WILL"-THEY DECLINED. THE WHOLE DESCRIPTION OF WHAT HAPPENED FITS THE NHTSA RECALL #19V120-PART 573 SAFETY RECALL REPORT-BUT THE VIN# IS NOT SHOWING A RECALL. PURCHASED THE CAR BECAUSE OF CLEAN CARFAX (SEE ATTACHED). PAST SERVICES ON 3RD OWNER(PUCHASED AT 58K IN 2016) WERE ALL DONE AT CUMBERLAND KIA. HYUNDAI SAID THERE WERE 24 SERVICE RECEIPTS IN THE CAR FROM CUMBERLAND KIA. HYUNDAI HAD DONE THEIR SERVICE AND CERTIFICATION BEFORE THEY SOLD IT TO US. THE CAR WAS CLEAN AND IN EXCELLENT CONDITION, WELL TAKEN CARE OF. THERE WAS NO REASON FOR THE ENGINE TO SUDDENLY BLOW LIKE THAT. WE NEED HELP!

CATALYTIC CONVERTER NEEDS REPLACING, CLOGGED AND BROKEN. WENT TO MY LOCAL MECHANIC AND HE SAID CATALYTIC CONVERTER SHOULD NOT BREAK/CLOG LIKE THIS FOR YEARS. CAR HAS WEAK ACCELERATION, AND MAY EVEN SEIZE AND STOP ACCELERATION WHILE THE GAS IS BEING APPLIED.

WHENEVER I START UP MY CAR, THE ENGINE SEEMS TO KNOCK. I TOOK IT TO THE KIA DEALERSHIP 3 TIMES AND THEY INSISTED I JUST NEEDED AN OIL CHANGE. I FINALLY TOOK IT TO A MECHANIC IN MY NEIGHBORHOOD WHO FINALLY TOLD ME THAT I HAVE AN OIL CONSUMPTION ISSUE. WHEN I WENT BACK TO THE DEALERSHIP, THEY REFUSE TO FIX IT BECAUSE THEIR IS NOT A RECALL ON THESE VEHICLES. I HAVE CHILDREN AND IT IS VERY DANGEROUS FOR THEM TO BE IN A DEFECTIVE VEHICLE AND NOT KNOW WHEN IT'S FINALLY GONNA GIVE OUT. PLEASE RECALL THESE VEHICLES IMMEDIATELY!!

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE ENGINE WAS CONSUMING OIL PREMATURELY. THE CONTACT ALSO FOUND THAT THE CATALYTIC CONVERTER WAS OVERHEATING DUE TO THE PREMATURE OIL CONSUMPTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC RETRIEVED FAILURE CODE: P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD. THE MANUFACTURE WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

THE ENGINE IN MY 2014 KIA SOUL + BEGAN KNOCKING WHILE I WAS DRIVING ON A HIGHWAY. WITHIN SECONDS OF HEARING THE KNOCKING, I WAS UNABLE TO DRIVE THE CAR AND THE CAR DANGEROUSLY SLOWED DOOWN ON A HIGHWAY WITH FAST MOVING VEHICLES. I PULLED OVER TO THE SHOULDER TO FIND MY OIL HAD BURNED AND MY ENGINE WOULD NO LONGER START. MY OIL WAS CHANGED EXACTLY 7 DAYS BEFORE THE OIL WAS COMPLELTY BURNED OUT OF THE OIL TANK. THERE WAS NO INDICATION THAT THERE WAS A PROBLEM UNTIL MY CARS ENGINE WAS NO LONGER ABLE TO TURN OVER DUE TO LACK OF OIL. AAA CAME TO PICK ME UP ON THE SIDE OF THE ROAD AND DROVE MY CAR 60 MILES TO MY MECHANIC BEFORE A KIA DEALERSHIP COULD TAKE IT. MY CAR IS NOW AT KIA, AND THEY ARE REFUSING TO REPLACE MY ENGINE. THERE HAS BEEN MANY COMPLAINTS ABOUT THIS ENGINE IN THIS SPECIFIC TYPE OF CAR. I AM HOPING THAT KIA WILL ADMIT TO THE ENGINE AND OIL TANK BEING FAULTY AND REPLACE MINE FREE OF CHARGE. THERE SHOULD BE A RECALL ON THESE ENGINES AND THE MANUFACTURER SHOULD PAY FOR THE DAMAGES.

THE CAR FIRST STARTED HAVING PROBLEMS AND SEPTEMBER OF 2019 WAS TOLD IT NEEDED A CATALYST CONVERTER. THE CONVERTER WAS REPLACED IN MARCH OF 2020 THE CAR WAS DRIVING FINE NOW IT'S BURNING OIL ALREADY AT 2,000 MILES IT NEEDS A OIL CHANGE THE ENGINE LIGHTS ON I'M GOING TO TAKE IT TO FIRESTONE TO SEE WHY THE ENGINE LIGHTS ON AND SEE WHAT THEIR DIAGNOSIS IS BUT I'VE BEEN TRYING TO GET KIA TO REPLACE MY ENGINE BECAUSE I HAVE PAYED FOR THE EXTENDED WARRANTY THE LAST TIME I TOOK IT UP THERE THEY TOLD ME THAT THE ENGINE DIDN'T NEED TO BE REPLACED SO I'LL GET BACK ON HERE WITH AN UPDATE ONCE I GET THE NEXT DIAGNOSIS FOR THE VEHICLE

AT 113000 MILES (13000 PAST WARRANTY) THE 2.0 LITER GDI ENGINE THREW A ROD THROUGH THE ENGINE BLOCK. NO WARNING. VEHICLE WAS ACCELERATING FROM ACCESS LANE ONTO FREEWAY. VEHICLE HAS BEEN SERVICED REGULARLY AT LOCAL KIA DEALERSHIP. HAD REPORTED ON SEVERAL OCCASIONS OF A INFREQUENT HICCUP WHEN ACCELERATING. UPON RESEARCH RECALL WAS ISSUED FOR 1.6L KIA SOUL MOTOR BECAUSE OF THE SAME PROBLEM. DEBRIS HAD BEEN LEFT IN ENGINE AT MANUFACTURING CAUSING ENGINE TO DETERIORATE AND DESTROY ITSELF WITHOUT WARNING. CLASS ACTION LAWSUITS HAVE BEEN SETTLED FOR MULTIPLE KIA MODELS FROM THE SAME 2014 TIME PERIOD WITH THE SAME PROBLEM. RESOLUTION WAS MONETARY AND EXTENSION OF WARRANTY TO 120000 MILES. WE HAVE SPOKEN WITH KIA AMERICA AND OUR LOCAL DEALER. NO ASSISTANCE OR RECOGNITION OF THE PROBLEM HAS BEEN OFFERED. THIS ISSUE HAD AFFECTED NUMEROUS 2014 KIA SOUL OWNERS THAT HAVE THE SAME ENGINE AND NO ONE IS GETTING ANYWHERE WITH THE MANUFACTURER. PLEASE HELP US!

DRIVING DOWN THE INTERSTATE AT 70 MPH WHEN THE CHECK ENGINE LIGHT STARTED FLASHING AND THE SPEED DECLINED DOWN TO 60MPH, IN AN INSTANT. VERY DANGEROUS AND ALMOST CAUSED AN ACCIDENT AS HAD VEHICLES BEHIND ME AND THEY HAD TO VEER OFF TO THE SIDE IF THE ROAD TO AVOID HITTING ME. I WAS NOT BREAKING, NOT PASSING ANOTHER CAR. MY VEHICLE HAD A DAMAGED CATALYTIC CONVERTOR THAT WAS REPLACED UNDER THE RECALL. I WAS ASSURED THAT THERE WAS NO DAMAGE ELSEWHERE, WITH THIS OCCURRING NOW, I DISBELIEVE THAT CLAIM.

I FIRST STARTED NOTICING THAT MY VEHICLE WAS BURNING OIL FASTER THAN NORMAL IN AUG. 2018. I TOOK IT TO MIDAS TO GET MY OIL CHANGE AND EXPLAINED TO THEM THAT MY CAR WAS BURNING OR LEAKING OIL BECAUSE I HAD TO PUT MORE OIL IN MY CAR. HOWEVER THERE IS NO LEAKING NO WHERE. MIDAS TOLD ME TO COME IN SOONER FOR MY OIL CHANGE AND THAT'S WHAT I DID. THEN IN LATE PART OF 2019 AND EARLIER 2020 I WILL BE DRIVING AND MY CAR WOULD STALL AND ACT LIKE IT IS GOING TO SHUT OFF. IN JUNE 2020 I WAS DRIVING ON THE HIGHWAY AND THE CAR STARTED SLOWING DOWN AND LOSING POWER. I PULLED OVER AND WAITED A LITTLE BIT. I THANK GOD I WASN'T IN AN ACCIDENT. MY ENGINE THEN STARTED KNOCKING ONCE I GOT HOME AND CHECK ENGINE LIGHT CAME ON. THE CODE WAS MY O2 SENSOR. I GOT THAT REPLACED BUT MY ENGINE KEPT KNOCKING. SO I TOOK IT TO FORT WAYNE KIA BE A TWO REPAIR SHOPS STATED THAT IT SOMETHING WRONG WITH THE ENGINE, AND KIA DEALERSHIP SAID IT WASN'T MY ENGINE KNOCKING IT WAS THE CATALYTIC CONVERTER THAT IS BAD AND CAUSING THE KNOCKING/NOISE. BUT THAT'S PART OF MY EXHAUST SYSTEM AND HAVE NOTHING TO DO WITH THE NOISE COMING FROM MY ENGINE, AND BURNING OIL. OF COURSE THAT PIECE SUPPOSEDLY ISN'T COVERED UNDER MY WARRANTY. KIA SAID IT WAS GOING TO COST OVER $2000 TO REPLACE THE PART BUT NEVER EXPLAINED WHY MY CAR IS BURNING OIL SO QUICKLY. I HAVE PURCHASED THIS VEHICLE BRAND NEW THINKING I WOULDN'T HAVE THE SAME ISSUES THAT COME WITH BUYING A USED CAR BUT NOPE. I NEED MY VEHICLE TO GET AROUND AND WORK. WHY ISN'T KIA UNDERSTANDING THAT IN THE 2014 KIA SOUL + 2.0 LITER THERE IS A MAJOR MALFUNCTION THAT NEEDS TO BE FIXED.

AFTER OWNING AND DRIVING CAR FOR 2 YEARS STARTED LOSING POWER AND DEVELOPED A KNOCK TO MOTOR. ALWAYS DID ROUTINE OIL CHANGE AND MAINTENANCE AT DEALER WITH DOCUMENTS. WAS TOLD LAST OIL CHANGE IT WAS OVER QRT LOW ON OIL BUT NO OIL LEAK DETECTED. NOW KNOCKING HAS GOTTEN WORSE AND ONLY 60000 MILES ON IT! NEED TO EXPAND THE RECALL TO INCLUDE ALL AFFECTED ENGINES! VERY BAD DESIGN!

MY WIFE AND I ARE THE FORMERLY PROUD OWNERS OF A 2014 KIA SOUL 2.0 OUR FIRST KIA WAS A 1996 SPORTAGE, WE BOUGHT IT NEW AT ONE OF THE FIRST FOUR KIA DEALERS IN THE US, BOB LANPHERE IN BEAVERTON OR. WE HAVE BEEN KIA EVANGELISTS FOR MANY YEARS. HOWEVER, OVER SOME TIME, OUR 2014 SOUL SEEMED TO BE SLOWLY LOSING POWER, AND ALSO LOSING SOME OIL BETWEEN CHANGES. WE USED IT IN TOWN, RARELY AT HIGHWAY SPEEDS. I GUESS IT IS AN EXAMPLE OF SLOWLY TURNING UP THE HEAT ON THE POT OF WATER FOR THE FROG; BUT WE JUST DIDN'T PAY MUCH ATTENTION. WE HAPPENED TO TAKE IT TO OUR MECHANIC TO HAVE THE BRAKES DONE, HE CALLED UP, SAID THE BRAKES WERE READY BUT THAT THE CAR HAD LITTLE POWER AND ASKED 'HOW DID WE DRIVE IT LIKE THAT?' HE FURTHER VOLUNTEERED THAT THE EXHAUST EMITTED A METALLIC ODOR HE ASSOCIATED WITH A DYING CATALYTIC CONVERTER, AND THAT A CLOGGED CONVERTER CAN SIGNIFICANTLY HAMPER THE POWER. WE WERE SURPRISED TO HEAR THE NEWS BUT THE GENTLEMAN HAS PROVED HIS ACUITY AND INTEGRITY A NUMBER OF TIMES OVER THE YEARS WITH OTHER VEHICLES. WE SUBSEQUENTLY HAD THE ENTIRE CONVERTER REPLACED WITH AN AFTERMARKET PRODUCT FOR A "MERE" 900 DOLLARS. AFTER THE FACT, WE THOUGHT THERE WAS STILL SOME HESITATION WHEN ACCELERATION WAS REQUIRED, BUT IT CLEARLY RAN MUCH BETTER. THEN WE FOUND OUT ABOUT THE 1.6 RECALL, AND A CLASS ACTION SUIT FOR THE 2.0! NOW WE WORRY THAT IF THERE IS A PROGRAMMING ISSUE IT COULD DAMAGE ANOTHER CONVERTER AND EVEN WORSE IF THE CONVERTER IS NOT THE INSTIGATOR THEN THE CAR MIGHT STOP DEAD AND/OR CATCH ON FIRE AT ANY TIME REGARDLESS OF A NEW CONVERTER. IT RUNS VERY HOT, AND HAS LESS POWER THAN IT SHOULD. NOBODY CAN EXPLAIN WHY THE BAD ECU PROGRAMMING WOULD NOT EFFECT THE 2.0 ENGINE'S CATALYTIC CONVERTER, WE HAVE ASKED THE DEALERSHIP AND THE KIA CUSTOMER ASSISTANCE CENTER TO EXPLAIN THE DISTINCTION BOTH VERBALLY AND IN WRITING WITH NO REAL ANSWER.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HAD BEEN BURNING EXCESSIVE OIL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO DELAND KIA (2322 S WOODLAND BLVD, DELAND, FL 32720) WHERE SHE WAS INFORMED THAT THE OIL WAS SEVERELY LOW AND NEEDED TO BE REPLENISHED. THE CONTACT INFORMED THE DEALER THAT THERE WERE NO WARNING LIGHTS THAT ILLUMINATED ON THE VEHICLE; SHE WAS INFORMED BY THE DEALER THAT THE OIL LIGHT WOULD ONLY COME ON IF THE OIL WAS COMPLETELY EMPTIED. THE CONTACT WAS ALSO INFORMED THAT THERE WERE NO OIL OR GAS LEAKAGE IN HER VEHICLE AND THAT THERE WERE NO ISSUES WITH HER VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND THEY INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

CAR BEGAN LOSING POWER WHILE DRIVING (USING CRUISE CONTROL) ON BUSY HIGHWAY (CITY, 4 LANES OF TRAFFIC; 8/23/2020). DRIVER IMMEDIATELY STOPPED DRIVING CAR AND TRIED TO FIND SAFE LOCATION TO STOP. CAR STARTED MAKING LOUD NOISES FROM ENGINE. CAR WAS TOWED TO KIA DEALERSHIP (8/24/2020). KIA EMPLOYEE REPORTED HEARING THE NOISE UPON STARTING THE CAR, AND STATED HE KNEW IMMEDIATELY THAT A ROD MALFUNCTIONED AND OIL LEAKED INTO ENGINE. KIA DID NOT DO FURTHER INSPECTION. ENGINE/CAR IS TOTALED AND CANNOT BE DRIVEN. KIA QUOTED $7,400 REPAIR. SAID THIS WAS CAUSED BY LACK OF OIL CHANGE FROM OWNER. CAR HAS REGULAR OIL CHANGES WITH PAPERWORK TO CONFIRM USER MAINTENANCE. KIA SOULS WITH 1.6L ENGINE HAVE A RECALL FOR THE SAME ISSUE. CAR'S LAST OIL CHANGE WAS APPROXIMATELY 2500 MILES AGO.

CATALYTIC CONVERTERS HAS GONE BAD OVER 350K KIAS HAVE BEEN RECALLED FOR THE SAME REASON. MY GROUP OF ENGINES IS NOT INCLUDED IN THE RECALL, THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM. WHY IS NHTSA NOT DOING ANYTHING? I HAVE NO OIL LEAKS, CONSTANTLY HAVING TO PUT OIL INTO THE VEHICLE. I LOST POWER ON A 75 MPH FREEWAY KIA IS BEING NO HELP, A WIDER RECALL NEEDS TO BE DONE ON THIS VEHICLE THIS IS A BIGGER PROBLEM FOR CONSUMERS THAN THEY ARE COVERING.

DRIVING DOWN THE HIGHWAY AND ENGINE DIED.

THE VEHICLE HESITATED, SMOKE ENTERED THE CABIN, AND THEN THE ENGINE BLEW WHILE TRAVELING AT SPEED ON A 4 LANE HIGHWAY. ONCE PULLED OVER THERE WAS OIL LEAKING OUT OF THE ENGINE AND RUNNING DOWN THE HIGHWAY.

MOTOR STARTED MAKING A RATTLE NOISE UNDERNEATH CAR, THE THE OIL LIGHT AND BATTERY CAME ON AND THEN I PULLED OVER TURNED OFF AND RESTARTED MADE A KNOCKING NOISE AND VIBRATED AND SO CALLED TOW TRUCK HAD IT TOWED MECHANIC SAID IT THROUGH A ROD

MY DAUGHTER WAS DRIVING HER 2014 KIA SOUL 2.0 GDI HOME FROM WORK THIS AFTERNOON WHEN SHE SAID WITHOUT WARNING THE ENGINE HESITATED THEN STARTED KNOCKING, SHE MADE IT HOME BUT AT GREAT RISK TO HER SAFETY. I CHECKED THE OIL AND IT DID NOT SHOW ON THE STICK.I HAD TO ADD 3.5 QTS. ENGINE CONTINUES TO KNOCK VERY LOUDLY AND HAS NO POWER. OIL WAS CHANGED ONLY TWO MONTHS AGO.THERE ARE NO VISIBLE LEAKS AND THERE IS EVERY INDICATION THAT THE ENGINE HAS BURNED THE OIL. AFTER DOING SOME RESEARCH I SEE THAT THERE HAS BEEN NUMEROUS RECALLS FOR KIA ENGINES BECAUSE OF ENGINE FAILURE AND OIL BURING. I DON'T UNDERSTAND WHY THIS PARTICULAR ENGINE HAS NOT BEEN RECALLED? HOW MANY COMPLAINTS DOES IT TAKE? NOW SHE HAS A UNDRIVABLE CAR THAT IS ALSO NOT PAID FOR. WARRANTY HAS ALSO EXPIRED.

MY CAR BURNS OIL BAD. I HAVE TO PUT OIL IN IT EVERY 1500. MILES.IT HAS CUT OFF ON MANY OCCASIONS, VERY DANGEROUS.THE CHECK ENGINE LIGHT COMES ON OFTEN WHEN IT GETS LOW ON OIL, NEVER THE OIL LIGHT. THE CAR HAS 124,000. MILES ON IT, IT SCARES ME EVERY DAY. I TRAVEL ALOT ABOUT 225. MILES A WEEK. IS THERE ANY HELP ?? THANKS [XXX]. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I HAVE BEEN HAVING ISSUES WITH THE ENGINE OF MY CAR. AT FIRST IT HAD STALLED OUT A FEW TIMES, THOUGHT MAYBE IT WAS MY BATTERY, SO I GOT A NEW BATTERY AND STILL WAS NOT RUNNING RIGHT. IT WOULD HAVE A HARD TIME ACCELERATING AND ALL THE LIGHTS ON THE DASHBOARD CAME ON, HAD SOMEONE LOOK AT THAT KNOWS CARS AND HAS WORKED ON THEM BEFORE AND THAT THE NOISE IT WAS MAKING, THE CLICKING NOISE, WAS THE STARTER. WELL I GOT A NEW STARTER FOR IT AND STILL NOTHING. IT WOULD HAVE A HARD TIME ACCLERATING, WOULD MAKE THIS CLICKING, TICKING NOISE WHEN YOU BARELY TOUCH THE GAS PEDAL. CHECK ENGINE LIGHT WOULD STAY ON AND THE OIL LIGHT WOULD BLINK. RECENTLY JUST HAD THE OIL CHANGE AT A SHOP AND THEY THINK IT IS THE MOTOR. WELL HAD ANOTHER PERSON CHECK IT OUT AND NOW THEY DEFINITELY THINK IT IS MY EXHAUST CAMSHAFT. SO NOW MY CAR HAS BEEN SITTING IN THE DRIVEWAY TIL I CAN GET IT FIXED.

CAR LOSES POWER WHILE IN THE MIDDLE OF DRIVING. I HAVE ALMOST BEEN IN MULTIPLE ACCIDENTS. ALSO THE VEHICLE IS BURNING OIL AND THE ENGINE MAKES NOISES. I HAVE THE 2.0L ENGINE AND MY VEHICLE IS DOING THE EXACT SAME THING THAT THE 1.6L ENGINE IS DOING AND THAT IS BEING RECALLED FOR THESE ISSUES. THIS VEHICLE IS NOT SAFE TO DRIVE AND THIS IS A PROBLEM WITH ALL 2014 KIA SOULS REGARDLESS OF THE 1.6 OR 2.0 ENGINE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, WHITE SMOKE BEGAN TO EMIT FROM THE REAR END OF THE VEHICLE AS THE "PULL OVER IMMEDIATELY' AS WELL AS THE CHECK ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT IMMEDIATELY PULLED OVER AND SHUT THE VEHICLE OFF. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO HOMETOWN KIA (111 MIDTOWN AVE, MT HOPE, WV 25880) WHERE HE WAS INFORMED THAT THE ENGINE THREW A ROD AND THAT THE ENGINE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND A CASE WAS FILED. NO FURTHER ASSISTANCE WAS OFFERED. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); HOWEVER, HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 91,521.

THE ENGINE IS BURNING OIL AND THE OIL LIGHT WILL NOT COME ON. THE CAR CAN HAVE NO OIL AND THE LIGHT WILL NOT REGISTER IT AT ALL. ALSO THE CAR HAS A PROBLEM ACCELERATING. THIS IS SO DANGEROUS. THERE ARE RECALLS ON THE EXACT THING ON THE OTHER MODELS OF THIS CAR. THE RECALLS SHOULD EXTEND TO ALL THE 2014 KIA SOUL VEHICLES DUE TO THEM ALL DOING THE SAME THING AND BEING UNSAFE. CAR ALSO WANTS TO STALL ON OCCASION. I WAS DRIVING AND THIS HAPPENED. PLUS THE ENGINE MAKES NOISE WHEN IDLE.

NOTICED AFTER GETTING AN OIL CHANGE NOT EVEN A MONTH LATER THE CAR WAS LOW ON OIL. COMPLAINED TO KIA DEALERSHIP THAT THEY DIDN'T FILL MY OIL UP WHEN I GOT AN OIL CHANGE. BROUGHT IT BACK IN FOR A TOP OFF AND IT DID THE SAME THING AGAIN. MONITORED THE OIL CONSUMPTION FOR 2-3 MONTHS COMING TO THE CONCLUSION THAT IT WAS BURNING 2QUARTS EVERY 2 WEEKS. I HAVE DOCUMENTATION WHERE I HAVE GOTTEN THE OIL TOPPED OFF EVERY OTHER WEEK.

AS WITH THE 1.6 ON THE 2014 SOUL, A ROD BLEW THROUGH THIS 2.0 ENGINE AND KILLED IT. THE SAME EXACT ISSUE WITH THE 1.6, WHICH WAS RECALLED. JUST DRIVING ON THE HIGHWAY AND IT STARTED TO SLOW QUICKLY AND VERY ERRATIC, WHILE KNOCKING LOUDLY. DEFINITELY A SAFETY ISSUE. LUCKILY IT STOPPED RUNNING WHILE ON AN OFF RAMP TO GET OUT OF HIGHWAY TRAFFIC.

I HAD BEEN USING OIL, HAD LOSS OF POWER, MPG TANKED, ENGINE VIBRATION, ENGINE IDLING ROUGH, JUST OVER ALL IT NOT RUNNING RIGHT. IT DIDN'T MATTER IF I WAS IDLING, DRIVING ON THE HIGHWAY OR CITY STREETS, THE PROBLEMS WHERE THERE. I HAD THE GDI SERVICE DONE, BUT THE PROBLEMS GOT WORSE. I THEN HAD THE PLUGS REPLACED, STILL DIDN'T FIX THE PROBLEM. I WENT TO GET IT DIAGNOSED AND THEY TOLD ME THE CATALYTIC CONVERTER WAS SEVERELY STOPPED UP AND THAT I SHOULD NOT BE DRIVING THE VEHICLE UNTIL IT IS FIXED.

MY 2014 KIA SOUL, VIN# [XXX], BROKE DOWN ON 12/26/2019, ONLY HAD 33,766 MILES ON IT. THE DEALERSHIP SAID THE DOWNSTREAM CATALYTIC CONVERTER WAS CLOGGED, FOR AN INTERNAL MELT DOWN DUE TO HIGH EXHAUST TEMPERATURE. DEALERSHIP SAID THE DOWNSTREAM CATALYTIC CONVERTER IS NOT COVERED UNDER WARRANTY. THIS VEHICLE HAD THE RECALL SC176 FOR ECU CATALYTIC OVERHEATING PROTECTION (COP) LOGIC UPDATE DONE ON 05/08/2019 AT 32,461 MILES, INVOICE # K1CS806584, THE RECALL SAYS 'THE CATALYTIC CONVERTER MAY BECOME DAMAGED DUE TO OVERHEATING CAUSED BY AN EXCESSIVE INCREASE OF EXHAUST GAS TEMPERATURES'. THE DEALERSHIP SHOULD HAVE DETECTED THE CATALYTIC CONVERTER WAS FAILING AND REPLACED IT WHEN THEY DID THE RECALL INSPECTION BUT THEY DIDN'T. NOW ONLY 1300 MILES AFTER, THE CATALYTIC CONVERTER FAILED. CATALYTIC CONVERTER SHOULD LAST 100K+ MILES. LESS THAN A WEEK AND 130 MILES AFTER THE REAR CONVERTER REPAIR, I HAD FRONT CATALYTIC CONVERTER FAILED AT 33892 MILES. (INVOICE # K1CS829713, 1/23/2020, IT IS REPAIRED UNDER EMISSION WARRANTY. I FILED A CLAIM AT THE KIA RECALL DEPARTMENT FOR A REIMBURSEMENT OF $1485.58 FOR THE REPAIR I PAID, CASE#13505076, BUT THE CLAIM WAS DENIED ON 2/8 SAID THEY CAN ONLY REIMBURSE IF THE REPAIR IS DONE BEFORE THE RECALL. WHEN THEY DID THE RECALL INSPECTION, THEY SHOULD HAVE DISCOVERED THE DAMAGE AND HAVE IT REPAIRED UNDER RECALL, BUT THEY FAILED TO DO SO AND NOW I HAVE TO PAY FOR IT ONLY 1300 MILES AFTER. THE RECALL IS A FRAUD, ALL THEY DID IS FLASH THE ECU. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

MY 2014 KIA SOUL KEPT GETTING CHECK ENGINE LIGHT ON CODE P050A WHEN COLD OUTSIDE SINCE NOVEMBER 2019. IT STARTED TO DO SO SINCE I GOT THE ECM FLASHED IN MAY 2019 FOR RECALL SC176. DEALERSHIP DOES NOT HAVE A SOLUTION TO FIX THE ISSUE.

ENGINE OIL CONSUMPTION HAS BEEN .69QTS PER 1K MILES. I BOUGHT THIS CAR NEW. IN THE BEGINNING I THOUGHT THAT THE SERVICE DEPARTMENT WASN`T CHANGING THE OIL. I WENT TO A METALLURGIST I HAD DONE SOME WORK FOR AND ASKED HIM TO OBSERVE MY DRAWING OF AN OIL SAMPLE TO SEND OFF FOR ANALYSIS. THERE WAS NOTHING OUT OF THE ORDINARY IN THE OIL. I STARTED SERVICING THE CAR MYSELF. OVER TIME I KEPT TOPPING UP THE LEVEL IN THE ENGINE. THE CAR WAS GETTING CLOSE TO THE END OF WARRANTY AND NEWS HAD REPORTED ENGINE FIRES IN MY MAKE AND MODEL OF AUTO. KIA CALLED IN AUTOS FOR AN OIL CONSUMPTION ANALYSIS: AN OIL CHANGE - GOOP UP THE DRAIN PLUG, DIP STICK - OIL FILLER - CAP - DRIVE 1000 MILES - BRING THE CAR BACK - CHECK THE OIL - TOP IT UP - DO IT AGAIN. THREE OF THESE CYCLES WERE CALLED FOR. I BROUGHT MY CAR BACK FOR THE FIRST CHECK BY THIS TIME I HAD ZERO CONFIDENCE IN THIS PROCESS. I MADE THEM ALLOW ME TO OBSERVE THE DIP STICK CHECK FOR CRANKCASE OIL LEVEL. LOW AND BEHOLD IT HAD MADE OIL. THIS INDICATED THE OIL LEVEL HAD BEEN EXCEEDED AND THERE HAD BEEN NO BASE LINE BEEN ESTABLISHED SO THE FIRST 1000 MILE CHECK WAS A WASTE OF TIME. I MADE THEM SUCTION OFF THE EXCESS OIL TO ESTABLISH AN APPROPRIATE POINT OF REFERENCE. IN THE END THEY SENT ME HOME WITH A STATEMENT THAT KIA CONSIDERED .7 QUARTS PER 1K MILES ACCEPTABLE. ONE FREE OIL CHANGE @ 1K MILES THEN 10K INTERVALS MILE TO THE NEXT OIL CHANGE. 10K MILES @ ACCEPTABLE ENGINE OIL CONSUMPTION OF .7 QUARTS PER 10K MILES = AN EMPTY CRANKCASE BEFORE OIL CHANGE IS DUE. NO WONDER THEY FOUND DEBRIS IN THE CRANKSHAFT. IT DOESN`T TAKE A NUCLEAR PHYSICIST TO EXTRAPOLATE THIS. KIA FEELS ITS THE OWNERS FAULT DEBRIS IS FOUND. WHO WOULD BUY A NEW AUTO WITH KNOWLEDGE OF THESE STATISTICS. AT A MINIMUM THE AUTO WAS MISREPRESENTED.

VEHICLE STOPPED RUNNING WITHOUT ANY WARNING, KIA DIAGNOSED IT AS ENGINE FAILURE REQUIRING NEW ENGINE AND WOULD NOT CONSIDER ANY PORTION OF THE REPAIR COST AS ITS OBLIGATION EVEN THOUGH IT WOULD BE WARRANTIED TO A FIRST OWNER WELL BEYOND THE APPROXIMATELY 74,000 MILES IT HAS. ULTIMATELY, GAVE A FEW HUNDRED DOLLARS TOWARDS A TRADE. I HAVE ATTACHED THE DISPUTED CASE INFORMATION. *TR

CAR HAD A DECREASE IN POWER WHILE DOING THE SPEED LIMIT ON THE INTERSTATE. WE RAN A CODE CHECK AND IT CAME BACK AS P1326. DETERMINED WE WERE ABLE TO ATTEMPT A DRIVE HOME AS CODE DESCRIPTION ONLINE INDICATED CAR WAS IN 'LIMP HOME MODE'. COULD NOT ACCELERATE OVER 60, HAD DIFFICULTIES GOING UP HILL. CHECK ENGINE LIGHT CAME ON AT TIME DECREASE IN POWER OCCURRED. WARNINGS OF ANY ISSUES PRIOR TO THIS. DAMAGED CATALYTIC CONVERTOR WAS REPLACED IN FEB OR MARCH OF THIS YEAR, UNDER RECALL, THOUGH TOLD NO DAMAGE TO ENGINE - HOW IS THAT POSSIBLE? WILL NOT DRIVE THE VEHICLE BASED ON POSSIBILITY OF INJURY, DAMAGE, INABILITY TO GO WITH FLOW OF TRAFFIC SAFELY. *TR

WHILE DRIVING A 2014 KIA SOUL ON THE FREEWAY, THE ENGINE STARTED TO MAKE A SUDDEN AND LOUD POPPING SOUND. WHEN EXITING THE FREEWAY, THE VEHICLE LOCKED UP AND STALLED. IT WOULD NOT START BACK UP. I PURCHASED THE VEHICLE FROM KIA WITH 27K MILES ON IT. IT ONLY HAS 76K MILES ON IT NOW. I HAD IT TOWED TO THE LOCAL KIA DEALER WHO DIAGNOSED IT AS A SPUN BEARING OR ENGINE FAILURE. NO OBVIOUS SIGNS OF DAMAGE AND NO LEAKS. NO CHECK ENGINE LIGHTS OR ANY OTHER ISSUES PRIOR TO ENGINE FAILURE AND THE OIL WAS JUST CHANGED WITHIN THE LAST MONTH. NO STORED ENGINE CODES OR FAULTS. *TR

WAS DRIVING THE CAR AT NORMAL SPEEDS WITH NO PRIOR ISSUES, ENGINE SEIZED UP. REQUIRED FLOORING TO ACHIEVE 25 MPH. STALLED REPEATEDLY. TOOK TO SHOP AND ENGINE DESTROYED, NO OIL FOUND WITH NO PRIOR LEAKS AND REGULAR CHANGES. NO PRIOR ENGINE TROUBLE/HISTORY. CAR HAS 68,000 MILES. *TR

WHILE OUR DAUGHTER-IN-LAW WAS DRIVING OUR 2014 KIA SOUL ON THE HIGHWAY IT SHUT DOWN SHE COASTED OFF AN EXIT RAMP, CAR WOULD NOT RESTART. MECHANIC CHECKING IT SAID ENGINE IS BAD,OIL WAS CHANGED @ 5 WEEKS AGO AND LEVEL WAS GOOD. NO WARNING SIGNS. *TR

WHILE DRIVING ON A STREET AT 55 MPH MY CAR SUDDENLY STALLED AND THE FRONT WHEELS LOCKED FOR SECOND. LUCKILY IT WAS DRY STRAIGHT PAVEMENT SO I WAS ABLE TO SAFELY PULL OVER. I WAS ABLE TO RESTART THE CAR BUT IT HAD A VERY LOAD KNOCK SO I IMMEDIATELY SHUT THE CAR BACK OFF. THE CHECK ENGINE LIGHT NEVER CAME ON EVEN AFTER THE ENGINE FAILED. IT IS MY UNDERSTANDING KIA HAS RECALLED THIS SAME 2.0 LITER ENGINE IN OTHER MODEL CARS BUT NOT THE SOUL. THE CAR ONLY HAS 75K MILES AND HAS THE OIL CHANGED EVERY 5K MILES. IT SEEMS THIS IS THE SAME ISSUE CAUSING ENGINE SEIZE AND FIRES IN OTHER MODELS AND SHOULD BE CONSIDERED IN THE RECALL. THE ONLY SOLUTION AFTER THE FAILURE IS TO REPLACE THE ENGINE AND WHO KNOWS HOW LONG THE REPLACEMENT ENGINE WILL LAST BEFORE SUFFERING THE SAME FAILURE. *TR

WHILE DRIVING THE ENGINE MADE A KNOCKING SOUND AND THEN SEIZED. TOWED TO THE SHOP. MECHANIC REPORTED CATASTROPHIC ENGINE FAILURE. *TR

I OWN A 2014 KIA SOUL PLUS WITH THE 2.0L ENGINE WITH APPROX 95,XXX MILES. ONE MORNING THE ENGINE STARTING MAKING A LOUD CLATTER (SOUNDING LIKE A DIESEL ENGINE) AND HAD A SUDDEN LOSS OF POWER WHILE DRIVING ON A COUNTY ROAD NEAR MY HOME. MY DAUGHTER WAS DRIVING THE CAR AND WAS ABLE TO TURN AROUND AND RETURN HOME WITHOUT INCIDENT. I LATER TOOK THE CAR TO A LOCAL REPAIR SHOP WHERE UPON FURTHER INVESTIGATION THEY DETERMINED THE ENGINE HAD SPUN A ROD BEARING CAUSING INTERNAL ENGINE DAMAGE. THERE WERE NO SYMPTOMS OR ISSUES WITH THE ENGINE LEADING UP TO THIS FAILURE. THROUGH RESEARCH I LATER DISCOVERED THE MANY ISSUES KIA HAS HAD WITH THIS ENGINE RELATED TO SUDDEN ENGINE FAILURES. *TR

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE BEGAN TO MAKE A CLICKING NOISE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. AS THE CONTACT ATTEMPTED TO PULL OVER, THE VEHICLE ALSO BEGAN TO STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO A PARKING LOT AS SMOKE BEGAN TO EMIT FROM THE ENGINE. THE CONTACT THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC INFORMED HER THAT STEERING ROD HAD BROKEN OFF AND WENT THROUGH THE ENGINE. THE VEHICLE WAS THEN DIAGNOSED AS AN ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WENT TO NORTH COUNTY KIA LOCATED AT 1501 AUTO PARK WAY S, ESCONDIDO, CA 92029 WHERE THEY WERE UNABLE TO OFFER ANY ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

LOUD CLANGING / KNOCKING SOUND FROM THE ENGINE. SUBSEQUENTLY THE CAR STOPPED RUNNING- UNABLE TO START. BEFORE THE CAR STOPPED RUNNING, I WAS ABLE TO PULL OFF OF FREEWAY. *TR

CAR WASN'T GETTING POWER TO GO UP HILLS OR ACCELERATE ON HIGHWAY, AND BURNING THROUGH OIL. TOOK IT TO KIA DEALER SHIP AND WAS TOLD CATALYST CONVERTER NEEDS TO BE REPLACED. THERE SEEMS TO BE A LOT OF THE SAME MODEL CARS HAVING THE SAME EXACT PROBLEMS AS ME. *TR

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE ATTEMPTING TO GO UP A HILL, THE VEHICLE FAILED TO ACCELERATE AS NEEDED. THE CONTACT STATED THAT AFTER CRESTING THE HILL, THE VEHICLE OPERATED AS INTENDED. THE CONTACT ALSO STATED THAT WHILE THE VEHICLE WAS IDLE, THE OIL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE AND COOLING EXHAUST EMISSION CONTROL CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO KIA GURLEY LEEP KIA LOCATED AT 4028 NORTH, GRAPE RD, MISHAWAKA, IN 46545, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,511.

MY KIA SOUL 2014 SINCE MARCH HAS BEEN CONSUMING ENORMOUS AMOUNT OF OIL HAD IT CHECKED NO LEAKS. I HAD THE OIL CHANGED ON FEB 28TH 2020 AND THEN BY THE END OF MARCH NOTHING ON THE DIP STICK HAD TO PUT 3 MORE COURTS IN, NOT EVEN 4000 MILES. TOOK IT IN TO CHANGE THE OIL TWO DAYS LATER, THE NEXT DAY APRIL 1ST WENT TO MARYLAND CHECKED OIL WHEN WE CAME BACK, DOWN JUST A LITTLE. CHECKED AGAIN TWO WEEKS LATER DOWN HALF AND PUT OIL IN. ON MAY 2ND CHECKED THE OIL BEFORE MY HUSBAND WENT TO ASHEVILLE FOR WORK AND NO OIL ON THE DIP STICK ADDED OIL AND TOOK TO KIA ON THE 4TH. STARTED A OIL CONSUMPTION TEST ON MAY 4TH BY MAY 11TH WAS HALF WAY IN BETWEEN LOW AND FULL SO I WENT TO KIA AND THEY TOPPED IT OFF. THEY ALSO SAID IT IS A KNOW ISSUE BUT NO RECALL AND THEY HAVE THREE VEHICLES IN THE SHOP RIGHT NOW WAITING FOR NEW ENGINES. THEY COULD QUOTE ME ON AN ENGINE OR I WOULD JUST HAVE TO KEEP ADDING OIL. IT IS SHAMEFUL THAT THEY NOW ABOUT THIS ISSUE BUT WILL NOT CORRECT IT. *TR

I BOUGHT THE CAR MAY 28, 2019. IN AUGUST, THE OIL LIGHT CAME ON SO I GOT AN OIL CHANGE; THE FIRST OF MANY. BY JANUARY 2020, I HAD CHANGED THE OIL 5 TIMES, AND SUDDENLY THE CAR BEGAN TO DRASTICALLY SLOW ACCELERATION. IT WOULD REV UP WHEN TRYING TO ACCELERATE AND WAS SLOW TO SHIFT GEARS. IT TOOK A LOT OF EFFORT JUST TO GET IT UP TO A NORMAL SPEED AND IF GOING UP A HILL, IT WOULD DECELERATE. I TOOK IT TO A KIA DEALERSHIP AND WAS TOLD THERE WAS A CRACK IN THE VALVE COVER GASKET, AND THE COILS AND SPARK PLUGS WERE DAMAGED DUE TO EXCESSIVE OIL SPATTERING. THEY FIRST TRIED TO SAY IT WAS BECAUSE I DID NOT KEEP THE OIL CHANGED, BUT I WAS ABLE TO SHOW THEM JUST HOW OFTEN I HAD CHANGED IT. THEY TOLD ME THAT SHOULD HAVE BEEN A RED FLAG THAT THE ENGINE WAS BAD, BUT I DIDN'T KNOW THAT AND THOUGHT I WAS DOING THE RIGHT THING BY KEEPING THE OIL CHANGED. THEY REPLACED THE VALVE COVER GASKET, ALL COILS AND SPARK PLUGS BUT THE CAR MADE NO IMPROVEMENT. AFTER I TOOK IT BACK AGAIN, I WAS THEN TOLD THE ENGINE WAS FAILING AND NEEDED TO BE REPLACED BECAUSE IT WAS FULL OF SLUDGE. I AM AFRAID TO DRIVE IT FOR FEAR OF IT CATCHING FIRE, AND THAT IS A SERIOUS SAFETY CONCERN. *TR

AS WE EXCITED THE FREEWAY, THE CAR STARTED RUNNING ROUGH AT THE STOP LIGHT. AS I PULLED INTO THE GAS STATION THE ENGINE STOPPED RUNNING ON ITS OWN AND I HEARD A LOUD "PING". AFTER NUMEROUS ATTEMPTS TO RE-START THE CAR, WE HAD TO LEAVE IT AT THE GAS STATION OVER NIGHT. WHEN I WAS TRYING TO RE-START THE CAR I NOTICED THE ENGINE WASN'T CRANKING AT ALL, ALMOST LIKE IT WAS A DEAD BATTERY. IN THE MORNING THE CAR STARTED RIGHT UP BUT WITH A HORRIBLE LOUD KNOCKING SOUND COMING FROM THE ENGINE. I HAD TO DRIVE IT HOME WHICH IS ABOUT 3MILES, I HAD NO OTHER OPTIONS. IT WAS EXPLAINED TO ME IT WAS A ROD KNOCKING. I STILL OWE $8,247.89 AND TO FIX IT IS GOING TO BE WELL OVER $5,000. THE CAR HAS 109,776 MILES, MY HUSBAND MAINTAINED IT RELIGIOUSLY, AND TO HAVE THIS HAPPEN SO CLOSE INTO PAYING IT OFF IS DEVASTATING AS THIS WAS OUR ONLY CAR. THERE WAS NO WARNING, NO CHECK ENGINE LIGHT, NO LOW OIL LIGHT, NO ROUGH IDLING OR OUT OF PLACE SOUNDS. *TR

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL CLICKING NOISE AND DARK GRAY SMOKE COMING FROM UNDER THE HOOD. THE CONTACT MENTIONED THAT ONCE THE VEHICLE WAS PULLED OVER AND THE HOOD WAS OPEN THE SMOKE EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS BURNING OIL AND THE ENGINE SEIZED. THE VEHICLE WAS THEN TOWED TO COURTESY KIA OF BRANDON (9205 E ADAMO DR, TAMPA, FL 33619) WHERE THEY CONFIRMED THAT THE ENGINE SEIZED AND IT WAS NOT DUE TO THE CATALYTIC CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE FAILURE WAS NOT BECAUSE OF THE CATALYTIC CONVERTER. THE CONTACT STATED THAT THE FAILURE COULD BE RELATED TO NHTSA CAMPAIGN NUMBER: 19V120 (ENGINE, ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 103,052.

THE ENGINE IN THE CAR WAS RUNNING VERY ROUGHLY. IT KEPT GETTING WORSE. WE TOOK IT TO THE DEALER AND WERE TOLD THE ROD BEARINGS WENT BAD AT 98K MILES WITH REGULAR OIL CHANGES AND NORMAL DRIVING. WE WERE QUOTED $5084 FOR A NEW LONG BLOCK ASSEMBLY OR $5500 FOR A NEW SHORT BLOCK ASSEMBLY FROM THE DEALER. THIS REPAIR IS APPROXIMATELY THE SAME AMOUNT THE CAR IS WORTH RUNNING AND SHOULD NOT HAVE TO BE DONE WITH SUCH LOW MILEAGE. BECAUSE WE ARE THE 2ND OWNERS, THERE IS NO WARRANTEE TO COVER THE REPAIR. WE HAD TO TOW THE CAR FROM THE DEALER AND IT HASN'T RUN SINCE. I BELIEVE THIS IS A COMMON DEFECT THAT SHOULD BE RESEARCHED AS KIA HAD THE SAME PROBLEM IN THE 2017 SORENTO/OPTIMA. I BELIEVE THERE WILL BE MORE SIMILAR ISSUES AS OTHER OWNERS BEGIN REACHING THE 100K MARK IN THESE VEHICLES AND THERE SHOULD BE A RECALL TO COVER THESE EXPENSIVE, UNNECESSARY REPAIRS.

I WAS DRIVING ON THE HIGHWAY GOING THE SPEED LIMIT. I TURNED DOWN THE RADIO DUE TO HEARING A SHAKING NOISE. THE SHAKING NOISE BEGAN TO GET LOUDER AND SHOOK MY WHOLE CAR. I QUICKLY PULLED OVER TO THE SIDE AND TURNED MY CAR OFF RESULTING IN SMOKE COMING FROM THE ENGINE. I IMMEDIATELY GOT OUT OF THE CAR. I RETURNED TO MY CAR THE FOLLOWING MORNING TO SEE IF THE CAR WAS IN NEED OF COOLANT OR OIL. THE OIL RESERVOIR WAS FULL BUT THE OIL PAN WAS EMPTY FOR SOME REASON. WE FILLED IT WILL OIL WAITED A BIT AND TRIED TO TURN THE CAR BACK ON. THE ENGINE SHAKING ONLY GOT WORSE. I CALLED ROAD SIDE ASSISTANCE TO TAKE MY CAR TO THE KIA DEALERSHIP. ONCE AT THE DEALERSHIP AFTER DOING SOME RESEARCH THERE IS A RECALL OUT ON MY CAR FOR THE CATALYTIC CONVERTER THAT I WAS MADE AWARE OF PREVIOUSLY BY AUTO ZONE AFTER DOING A FREE DIAGNOSTIC CHECK ON MY CAR LAST YEAR. WHILE READING INTO THE RECALL IT STATES A PISTON ROD CAN BE THROWN FROM THE CAR PUNCTURING THE ENGINE CAUSING OIL TO ESCAPE FROM THE ENGINE. THIS IS THE EXACT WORDS THE SERVICE GUY AT KIA HAD SAID HAPPENED TO MY CAR. HE SAID SINCE MY CAR WOULD NOT BE ABLE TO BE ON LONG ENOUGH WHILE SEIZING TO CHECK IF THE CATALYTIC CONVERTER WAS THE CAUSE THAT HE WOULD NOT FIX THE CAR EVEN THOUGH THE RECALL SPECIFICALLY STATES WHAT IS WRONG WITH MY CAR AND WHAT WOULD HAPPEN IF NOT TAKEN CARE OF. NOW I AM IN A POSITION OF HAVING A CAR I OWE 9K ON BUT IS ONLY WORTH 400$ WITH NO ENGINE. WITH THIS I CAN GET A CAR FOR ALMOST 500$ WHICH IS NOT CLOSE TO REASONABLE AND I SHOULD NOT EVEN CONSIDER. I TAKE VERY GOOD CARE OF MY CAR. IT HAS A LITTLE OF 120,000 MILES ON IT AND I AM THE SECOND OWNER. I HAVE ALWAYS GOTTEN OIL CHANGES AND HAVE NEVER HAD ISSUES WITH NOT KEEPING UP WITH MY CAR. I KNOW I AM NOT IN FAULT FOR THIS. RECALL NUMBER 19V120

I GOT IN MY CAR AND LEFT WORK. AS SOON AS I STARTED TO DRIVE IT WAS MAKING A HORRIBLE NOISE. I IMMEDIATELY DROVE IT TO THE LOCAL MECHANIC WHICH IS IN CLOSE PROXIMITY TO MY WORK. IT WAS DIAGNOSED BY BOTH THAT SHOP, AND A KIA DEALERSHIP SHOP AS HAVING "CONNECTING ROD KNOCK." I WAS ADVISED NOT TO DRIVE IT BECAUSE IT IS UNSAFE. IT IS AT RISK OF EITHER A SUDDEN STALL, WHICH COULD CAUSE A CRASH OR, A ROD MAY BE THROWN OUT THE SIDE OF THE BLOCK, PUNCTURING ENGINE OIL CAUSING A FIRE. IN ADDITION, THE REPAIR IS ESSENTIALLY A NEW ENGINE, WHICH COSTS OVER 10K. I HAVE REPEATEDLY SOUGHT REMEDY VIA KIA CORPORATION TO NO AVAIL. KIA HAS REFUSED TO FIX THIS DANGEROUS CAR DESPITE THERE BEING A RECALL ON THIS EXACT ISSUE ON THE 2014 KIA SOUL BUT, THE LOOPHOLE THEY ARE STICKING WITH IS THAT MINE HAS THE BIGGER ENGINE. I'VE HAD THIS CAR ABOUT A YEAR AND A HALF, DRIVEN IT JUST OVER 5,000 MILES, HAVE DONE REGULAR OIL CHANGES AND ONLY DONE SMALL TOWN, LIGHT DRIVING. THE CAR HAS JUST OVER 64,347 MILES ON IT. THERE HAS BEEN MEDIA COVERAGE ABOUT THIS EXACT ISSUE THAT STATES KIA HAS MANY MORE FAULTY VEHICLES THAT NEED RECALL STATUS, SOULS BEING MENTIONED. THAT ARTICLE IS HERE: HTTPS://WWW.WSBTV.COM/NEWS/LOCAL/KIA-RECALLS-ANOTHER-192K-CARS-DUE-RISK-ENGINE-FIRE/AJXPHZFAHRCZZJCXMMVRW3DXPY/. I RESPECTFULLY REQUEST NHTSA HELP IN REQUIRING THAT KIA COMPLETELY FIX THIS MANUFACTURING DEFECT THAT HAS LEFT THIS CAR USELESS AND UNSAFE. IT WOULD BE SO GREATLY APPRECIATED. THANK YOU.

WHILE DRIVING OUR 2014 KIA SOUL BASE 2.0L ON THE HIGHWAY AT APPROXIMATELY 60MPH, THE ENGINE SUDDENLY STARTED MAKING A VERY LOUD KNOCKING NOISE. THE DRIVER WAS ABLE TO PULL OFF AT THE NEXT RAMP TO CHECK THE OIL. THERE WAS NO OIL ON THE STICK AND IT HAD A BURNT SMELL. THERE OIL HAD BEEN CHANGED BY THE DEALERSHIP ABOUT 6 WEEKS PRIOR, AND WE HAD NO INDICATION THAT THE OIL WAS LOW, THE ENGINE HASN'T BEEN SMOKING, AND THERE WAS NO OIL ON THE GROUND. THE SHOP HAS NEVER MENTIONED OUR OIL BEING LOW WHEN WE CAME IN FOR A CHANGE. WE HAD THE VEHICLE TOWED TO THE DEALERSHIP. THEY HAVE SINCE TOLD US THE ENGINE NEEDS TO BE COMPLETELY REPLACED. OF COURSE WE ARE JUST PAST THE WARRANTY WITH ABOUT 109,000 MILES ON IT.

WAS DRIVING AROUND 75MPH ON INTERSTATE WHEN ENGINE STARTED KNOCKING AND SMOKING. ENGINE LOCKED UP BUT WAS ABLE TO COAST OFF INTERSTATE. UPON FURTHER REVIEW BY MY SELF AND A MECHANIC. WE NOTICED NO OIL IN CAR IT WAS ONLY 75MILES OVER FOR A CHANGE. WORST PART IS THAT CAR WAS JUST ABOUT PAID OFF.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A HOLE IN THE ENGINE BLOCK. THE CONTACT REACHED OUT TO THE THIRD-PARTY WARRANTY COMPANY AND WAS INFORMED THAT THE VEHICLE WAS OVER 100,000 MILES AND NO LONGER COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. ALLENTOWN KIA (2350 LEHIGH ST, ALLENTOWN, PA 18103 610-228-2727) AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,100.

TL* THE CONTACT OWNS A 2014 KIA SOUL WHILE DRIVING A LOUD NOISE HAD OCCURRED SMOKE AND EXHAUST FUMES WERE PRESENT THE OWNER WAS CONCERN THE VEHICLE WOULD STALL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH A LOUD SOUND WAS HEARD COMING FROM UNDER THE VEHICLE BEFORE SMOKE AND EXHAUST FUMES WERE PRESENT INSIDE THE CABIN. THE VEHICLE WAS DRIVEN TO THE HOME AND PARKED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER ROPER KIA (320 HODGON RD, JOPLIN MO) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER: 17V120000 (ENGINE, ENGINE COOLING). THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 83,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE HER BOYFRIEND WAS DRIVING 60 MPH, THE VEHICLE SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. A MONTH AFTER THE INITIAL FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEAD GASKET AND VALVES WERE REPLACED. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE ENGINE CEASED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO CHANTZ SCOTT KIA (929 E STONE DR, KINGSPORT, TN 37660), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,534. *LN*JB*DT*JB

THE OIL FROM THE ENGINE HAS BEEN DISAPPEARING EVER SINCE THE CAR GOT OVER 100K MILES. IT IS CURRENTLY AT 116K AND HAS ZERO OIL BUT THERE IS NO LEAK AND IT DOESN'T SMELL LIKE IT IS BURNING. THE DEALERSHIP SAYS IT IS NOT COVERED UNDER THE RECALL AND IT WILL COST THOUSANDS TO REPAIR. THIS IS EXACTLY WHAT IS DESCRIBED IN THE RECALL NOTIFICATION I GOT LAST YEAR THOUGH BUT THE DEALERSHIP SAID MY PARTICULAR ENGINE IS NOT COVERED UNDER THIS RECALL EVEN THOUGH IT'S THE 1.6L SPECIFICALLY STATED IN THE RECALL ANNOUNCEMENT.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SLOWED AND STOPPED WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROADWAY, TURNED OFF AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CATALYTIC CONVERTER OVERHEATED AND DAMAGED THE ENGINE. THE VEHICLE WAS TOWED TO THE WARNER KIA LOCATED AT (501 7TH ST, PARKERSBURG, WV 26101). THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

I WAS WITH ON THE HIGHWAY AND NOTICED A NOISE THAT I HADN'T HEARD BEFORE. I WAS ABOUT 40 MILES FROM HOME SO I HEADED TOWARDS HOME AND AS 8 WAS DRIVING DOWN THE HIGHWAY, THE NOISE WAS GRADUALLY GETTING LOUDER, I HAD NO IDEA WHAT IT WAS, NOT ONE WARNING LIGHT CAME ON. SUDDENLY WHILE GOING JUST OVER 60MPH, MY CAR STALLED, WOULD NOT RESTART. WHILE CARS ZOOMED PAST ME GOING FASTER THAN I. I MADE MY WAY TO THE SIDE OF THE ROAD, LUCKILY AVOIDING GETTING HIT. STILL NO LIGHTS HAD COME ON UNTIL IT STALLED COMPLETELY. I WAS THANKFUL BUT SHOCKED TO HEAR THE NEXT DAY FROM MY MECHANIC THAT A ROD HAD COME BROKE LOOSE IN MY CAR AND BROKE THROUGH THE ENGINE. THAT I HAD A CAR THAT NEEDED A $6000+ NEW ENGINE AND THAT ENGINE REPLACEMENTS FOR THIS CAR MODEL AND YEAR ARE VERY HARD TO COME BY. I AM DISGUSTED.. I WILL NEVER BUY A KIA AGAIN IN MY LIFE. I CALLED KIA AND ASKED THEM HOW COULD MY CAR GET THIS BAD WITHOUT ANY WARNING LIGHTS? THEY SAID THEY WEREN'T SURE, IT SHOULD HAVE. THAT CERTAINLY DOESN'T HELP ME. I HAVE A 6 YEAR OLD CAR THAT IS ALMOST WORTHLESS. I STILL NEED TO FINISH PAYING IT OFF. RIDICULOUS.

I PURCHASED A 2014 KIA SOUL FROM DOUG SMITH AUTOPLEX ON 11-19-2019. THE CAR PURCHASE INCLUDED A 3 MONTH/3,000 MILE WARRANTY I CALLED IN ON 12-12-2019 TO SCHEDULE AN APPOINTMENT WITH SERVICE TO INSPECT A NOISE FROM THE ENGINE. THE APPOINTMENT WAS SCHEDULED FOR 12-20-2019, I ADDED A QUART OF OIL TO THE ENGINE. 12-20-2019, I WENT TO THE APPOINTMENT. RICK LARSEN TEST DROVE THE CAR AND FILLED THE RADIATOR FLUID. RICK TOLD ME TO COME BACK IF THE NOISE RETURNED. RICK DID NOT RUN ANY DIAGNOSTIC TESTS. THE SCHEDULED APPOINTMENT WAS COVERED UNDER THE WARRANTY OFFERED AT THE TIME OF PURCHASE. 02-14-2020 I ADDED ANOTHER 1\2 QUART OIL AND FILLED THE WINDSHIELD FLUID. A NOISE RETURNED TO THE ENGINE ON 02-20-2020. I CALLED AT 2PM ON TO SCHEDULE AN APPOINTMENT FOR SERVICE. THE SERVICE DEPARTMENT SET THE APPOINTMENT FOR FRIDAY 02-21-2020. THE ENGINE SEIZED WITH NO WARNING LIGHTS EVER COMING ON PRIOR TO IT SEIZING 02-20-2020 EVENING ON I-15 FREEWAY SOUTHBOUND @5:40PM. THE KIA SOUL WAS IMMEDIATELY TOWED TO THE DOUG SMITH DEALERSHIP BY JOHN'S TOWING. I WAS ACCUSED BY THE SALES MGR ED OF DOING A FAULTY JOB OF AN OIL CHANGE AND THAT THE OIL HAD RUN OUT ALL OVER THE UNDERCARRIAGE. I WAS LATER TOLD BY THE SAME SALES MGR ED, THAT THE SEAL ON THE OIL PLUG AND FILTER HAD NEVER BEEN BROKEN.

2014 KIA SOUL WITH 2.0 ENGINE (84,000 MILES) SUDDENLY STARTED KNOCKING THEN LOCKED UP GOING AROUND 60 MPH ON THE HIGHWAY. THIS WAS SO SUDDEN THAT IT CAUSED THE TIRES TO SQUEAL. IF ANYONE HAD BEEN BEHIND ME THERE IS A GREAT CHANCE IT WOULD HAVE CAUSED AN ACCIDENT. THEN IT UNLOCKED AND CONTINUED KNOCKING. AT NO TIME DID ANY LIGHTS COME ON SUCH AS THE CHECK ENGINE OR OIL LIGHTS. I PULLED OFF AND HAD THE VEHICLE TOWED. THE DEALERSHIP INFORMED ME THAT THE ENGINE WOULD HAVE TO BE REPLACED AT A COST $6,000.00 WHICH IS CLOSE TO THE OVERALL VALUE OF THE VEHICLE. I AM NOW FACING A VERY DIFFICULT FINANCIAL DILEMMA AND HARDSHIP FOR SOMETHING BEYOND MY CONTROL.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED OIL CONSUMPTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSS DARROW KIA OF MADISON LOCATED AT (6525 ODANA RD, MADISON, WI 53719, WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *LN

I WENT TO ACCELERATE AFTER A STOP AND THE CAR STARTED TO GO WHEN ALL OF THE SUDDEN THERE WAS A TOTAL LOSS OF POWER AND THE ENTIRE CAR SHUT DOWN. THERE WAS NO INDICATION THAT ANYTHING WAS WRONG.THERE WERE NO INDICATION WARNING LIGHTS TO INDICATE A PROBLEM. ONLY WHEN THE CAR STALLED DID THEY ALL FLASH. I PULLED TO THE SHOULDER AND RESTARTED THE CAR. IT MADE A HORRIBLE CLATTERING NOISE AND HAD VERY LITTLE POWER. I UTILIZED THE MANUAL SHIFTING FEATURE AND THAT HELPED REDUCE THE NOISE, BUT IT WOULD GET LOUDER AS THE ENGINE RPMS INCREASED. THE DEALERSHIP SAID THERE WAS NO OIL IN THE MOTOR, YET IT WAS CHECKED PRIOR TO DRIVING AND THERE WAS OIL ON THE DIP STICK. THE CAR HAS ABOUT 107,000 MILES AND NEEDS A TOTAL ENGINE REPLACEMENT. ONLY AFTER THE INCIDENT OCCURRED DID WE SEE THIS IS A KNOWN PROBLEM WITH THIS MAKE AND MODEL OF CAR.

THE VEHICLE SHUT OFF WHILE I WAS DRIVING, I HAD TO PUSH IT OFF THE ROAD, THE PROBLEM IS A FUEL LEAK, OTHER KIA SOULS ARE CURRENTLY ON RECALL FOR THE SAME REASON BUT THIS PLUS MODEL ISN'T SO IT'S SITTING IN MY DRIVE WAY WHILE I PAY OVER $400 A MONTH FOR THE VEHICLE ! RECALL THIS DANGEROUS VEHICLE ! THIS IS A DEFECT IN THE KIA/HYUNDAI ENGINES

AFTER MULTIPLE ATTEMPTS AT THE SHOP, THE KIA HAS BEEN BURNING OIL. THERE IS NO SMOKE OR LEAKS. A COMPRESSION TEST WAS NOT DONE AT THE ORIGINAL INSPECTION OF THE CAR, AND THERE IS NO OIL IN THE CAR AFTER ABOUT 500 MILES. THIS ENGINE HAS BEEN BURNING OIL SINCE 85000 MILES AND THERE IS "NOTHING" THAT KIA CAN DO FOR OUR ISSUE. THUS, IN LINE WITH OTHER COMPLAINTS ABOUT THIS ISSUE THERE SHOULD BE SOMETHING DONE FOR THE ENGINE REPLACEMENT. THIS IS A KNOWN ISSUE FOR THE OTHER ENGINES, BUT THE 2.0L ENGINE IS NOT UNDER RECALL....YET. THIS IS A VERY SERIOUS ISSUE AND A GENERAL CONSUMER SHOULD NOT HAVE TO MONITOR OIL CONSUMPTION OF AN ENGINE AT 60-80K MILES. THERE IS SOMETHING WRONG WITH THE ENGINES AND IT COULD BE A REAL CONCERN FOR SAFETY.

MY DAUGHTER WAS DRIVING HER 2014 KIA SOUL AND SUDDENLY IT DECELERATED WITHOUT WARNING. IT ALSO STARTED MAKING A CLANKING NOISE SO SHE PARKED IT IMMEDIATELY. NO ENGINE OR WARNING LIGHTS, JUST RUNNING BADLY. WE HAD IT TOWED TO A REPAIR SHOP AND WAS INFORMED THAT THE NOISE WAS PISTON RATTLING AROUND AND THAT THE MOTOR WAS PRETTY MUCH SHOT. THIS MADE NO SENSE AS WE HAVE ALWAYS KEPT UP WITH OIL CHANGES AND IT ONLY HAS AROUND 87,000 MILES ON IT. WE SOUGHT A SOLUTION WITH KIA AND WAS TOLD BECAUSE SHE WAS A SECOND OWNER THAT THE WARRANTY WAS NO GOOD AFTER 60,000 MILES. OF COURSE THERE IS NO RECALL FOR HER 2.0 L MOTOR. I AM SHOCKED THAT SO MANY PEOPLE HAVE HAD SIMILAR COMPLAINTS AND YET KIA GETS AWAY WITH NO RESPONSIBILITY. WE ARE LOOKING AT $ 8,000 FOR ANOTHER MOTOR OR BUYING A NEW CAR. NEITHER IS A VIABLE OPTION, THIS CAR WAS SUPPOSED TO LAST LONGER THAN THIS. SOMETHING ISN'T RIGHT

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH THE VEHICLE SUDDENLY FAILED TO ACCELERATE BEFORE STALLING. THE DEALER DIAGNOSED A FAULTY ENGINE NEEDING REPLACEMENT. THERE WERE NO CONSEQUENCES. THE CONTACT INDICATED THAT WHILE DRIVING THE VEHICLE SUDDENLY WOULD NOT ACCELERATE BEFORE STALLING. AFTER STALLING THE CHECK ENGINE LIGHT ILLUMINATED AND WAS FLASHING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER COURTESY KIA OF BRANDON (9205 E. ADAMO DR. TAMPA FL) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE CATALYTIC CONVERTER AND OIL PAN WAS PREVIOUSLY REPLACED BUT APPROXIMATELY 1,000 MILES LATER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 91,000.

MY CAR WHILE DRIVING ON 65 HOSPITAL CURVE - LOUISVILLE KY- DANGEROUS SPOT- THE CAR SLOWED RIGHT DOWN AND A LOUD KNOCKING NOISE CAME FROM UNDER THE HOOD - ENGINE - I WAS FORCED TO PULL OFF NEXT EXIT AND PARK. I HAD CHANGED MY OIL 5-6 WEEKS PRIOR. I CONTACTED KIA CUSTOMER SERVICE THEY SAID THERE WAS NOTHING THEY COULD DO. AFTER LEAVING A BAD REVIEW - THEY OFFERED TO DIAGNOSE IT - BUT WOULDN'T PAY FOR IT TO BE FIXED - IT ONLY HAS JUST OVER 80K ON IT AND I HAVE ONLY DRIVEN 27 K IN 2-3 YRS

WHILE DRIVING AT SPEED LIMIT, 75MPH, THE CAR STARTING LOSING POWER AND STARTED TO SHAKE, THEN IT SPED UP AGAIN AND LEVELED OUT. ONCE I REACHED THE NEAREST GAS STATION, IN PARK, IT WAS SHAKING AND RATTLING. I WAS ABLE TO GET THE CAR TO MY MECHANIC AND UPON HIS INSPECTION, FOUND A HOLE IN THE PISTON. I CONTACTED THE LOCAL KIA DEALERSHIP AND WAS TOLD THEY COULD REPLACE THE ENGINE FOR $9000.00. I HAD INFORMED THAT THERE MAY BE A RECALL, SO I ASKED THE DEALERSHIP AND WAS TOLD NO. THEY DID NOT ASK FOR A VIN OR ANYTHING.

VEHICLE STALL ON THE HIGHWAY, IT WAS LATER DETERMINED THAT THE ENGINE BLEW A PISTON . THIS ALL HAPPENED ON THIS VEHICLE AT 21,000 MILES. LEAVING MY YOUNG DAUGHTER STRANDED ON THE HIGHWAY ALONE AT NIGHT . AFTER FURTHER INVESTIGATION FOUND OUT THERE HAS BEEN RECALLS ON THIS MAKE AND MODEL FOR CATALYTIC CONVERTERS OVERHEATING AND CAUSING PISTON PROBLEMS IN THE ENGINE . AFTER READING MANY COMPLAINTS ONLINE FOR THE VERY SAME REASON MORE MODELS OF KIA SHOULD BE RECALLED

ENGINE BURNING OIL. NO SIGNS OF LEAKAGE OR "BLUE SMOKE". USUALLY HAVE TO PUT IN BETWEEN 3 AND 5 QUARTS OF OIL BETWEEN OIL CHANGES. KIA WON'T FIX THE PROBLEM, EVEN THOUGH THERE HAVE BEEN MANY OTHER COMPLAINTS ABOUT THIS ISSUE. I BOUGHT THE CAR USED, DIDN'T KNOW IT HAD AN ISSUE. OIL GOT DANGEROUSLY LOW WITHIN 30 DAYS OF OWNING THE CAR. THAT'S WHEN I FOUND OUT IT WAS BURNING OIL. IT HAS 11,0000 MILES ON IT AS OF THIS COMPLIANT. ISSUES STARTED FOR ME AT AROUND 100,000 MILES. WHEN I TOOK THE CAR INTO THE KIA DEALER, THEY SAID THAT THE PREVIOUS OWNER HAD BROUGHT IT IN TO HAVE AN OIL CONSUMPTION TEST DONE. KIA DEALER SAID ENGINE NEEDS TO BE REPLACED.

REGARDING NHTSA CAMPAIGN #19V120000, I REPORTED TO KIA THAT MY VEHICLE IS EXCESSIVELY BURNING OIL, THEY'VE ADVISED ME MY VIN DOESN'T APPLY TO THIS PARTICULAR RECALL. IN BETWEEN OIL CHANGES I'M ADDING 5QTS OF OIL BECAUSE THE OIL IS JUST MIA. THERE'S NO LEAKAGE AND NO SMOKE FROM THE VEHICLE. ALTHOUGH I'M LOSING OIL THERE IS NO WARNING LIGHT TO ADVISE OF ANY ISSUE. I CAN GENERALLY DETECT I'M LOW ON OIL WHEN VEHICLE IS SLUGGISH ON AN INCLINE, UPON CHECKING THE DIP STICK HAS NO OIL. AS A PRECAUTIONARY MEASURE I'M REQUESTING THAT MY VIN NUMBER BE ADDED TO THE CURRENT RECALL. LAST OIL CHANGE WAS 01/03/2020; I JUST PURCHASED A 5 QUART CONTAINER 02/15/2020 AND HAD TO ADD 2 QUARTS. MY DAILY DRIVING CONSISTS OF ABOUT 16 MILES A DAY; DRIVE MY DAUGHTER TO SCHOOL AND MYSELF TO WORK, LOCAL. TOO MANY COMPLAINTS PERTAIN TO THIS VERY ISSUE, HOW MUCH LONGER PLEASE?

TOOK MY CAR IN TO HAVE OIL CHANGED BEFORE IT WAS EVEN DUE AND IT DIDN'T EVEN REGISTER IN THE OIL DIPSTICK. THEY CHANGED OIL I CHECKED IT ABOUT 2 WEEKS LATER AND IT WAS HALF FULL, LATER THE NEXT DAY I CHECKED IT AND SAID IT WAS LOW. I HAVE NO OIL LEAKS, SO ITNIS BRINING OIL FOR NO REASON. TAKING TO MECHANIC THIS WEEK

WHILE DRIVING ON THE INTERSTATE AT HIGHWAY SPEED. APPROX 70-75 MPH. THE ENGINE MADE A RATTLING NOISE AND SUDDENLY LOST POWER. WAS ABLE TO COAST TO SIDE OF INTERSTATE AND GET OFF THE ROAD. CAR WAS TOWED AND CHECKED BY MECHANIC. COMPLETE ENGINE FAILURE AND ROD THROWN THROUGH BOTTOM OF ENGINE. CAR WAS WELL MAINTAINED WITH REGULAR OIL CHANGES. NO WARNING LIGHTS EVER CAME ON. CAR TO THIS POINT WAS ALWAYS VERY RELIABLE AND NEVER HAD ANY ISSUES.

DRIVING THE VEHICLE ON THE HIGHWAY AT 65 MPH, THERE WAS A LOUD BANG IN THE ENGINE COMPARTMENT FOLLOWED BY A LOSS OF POWER. AS THE VEHICLE SLOWED, THE CHECK ENGINE LIGHT ILLUMINATED, FOLLOWED BY THE OIL LIGHT ILLUMINATING. BROUGHT THE VEHICLE TO A STOP ON THE SHOULDER AND SMOKE FILLED THE VEHICLE. FLAMES COMING FROM THE ENGINE COMPARTMENT WERE EXTINGUISHED WITH A FIRE EXTINGUISHER. THERE WAS A TRAIL OF OIL BEHIND THE CAR WITH SOME POOLING UNDERNEATH. THE VEHICLE WAS TOWED TO OUR LOCAL DEALERSHIP FOR EXAMINATION: "FOUND BROKEN ROD PUNCHED HOLE IN BLOCK CAUSING OIL LEAK. OIL GOT ON EXHAUST CAUSING FIRE. NEED TO REPLACE LOCKBLOCK AND SEVERAL OTHER COMPONENTS THAT CAUGHT FIRE OR DAMAGED." REPAIR ESTIMATE WITH USED ENGINE ~$8000. I DECLINED REPAIRS AT THIS TIME BASED ON RESEARCH OF THIS PROBLEM. THIS VEHICLE HAS THE 2.0L ENGINE AND THUS WAS NOT COVERED UNDER RECALL #19V-120.

I HEARD A KNOCKING NOISE IN MY ENGINE (66K). I HAD JUST CHANGED THE OIL 4 MONTHS AGO AND WAS DUE FOR AN 'OIL CHANGE 'SO CALMLY I WENT TO CHECK MY ENGINE AND I WAS MET WITH AN UNWELCOME SURPRISE, MY ENGINE WAS ABNORMALLY LOW ON OIL. I NEVER HAD ANY INCLINATION OIL WAS LEAVING AS I HAD NO TRACE OF LEAKS AND MY OIL LIGHT NEVER CAME ON INITIALLY I THOUGHT MAYBE I COULD JUST PUT SOME MORE OIL AND TAKE IT TO GET THE OIL CHANGED AND THE ISSUE WOULD BE OVER. I WAS TOLD BY FIRESTONE, I SHOULD TAKE TO THE DEALER TO GET CHECKED SINCE IT MIGHT STILL BE UNDER WARRANTY. I DID DRIVE THE CAR HOME AND THEN TO THE DEALER BECAUSE I NOW HAD FRESH OIL AND SHOULD BE ABLE TO HAVE THE ISSUE REMEDIED. IT TOOK THE DEALER OVER A WEEK TO HEAR BACK FROM THE TECH LINE, WITH ME CALLING CONSTANTLY TO GET AN UPDATE. ONLY TO BE TOLD THERE IS NOTHING COVERED BECAUSE I HAVE FRESH OIL IN MY ENGINE. IT WOULD COST ME $5,600 TO REPLACE THE ENGINE.I WAS LEFT WITH NO RECOURSE, SINCE I CANNOT TRADE, BUT TO HAVE THE ENGINE REPLACED AT MY OWN EXPENSE. I STARTED TO DO RESEARCH AND LEARNED THE CLASS ACTION LAWSUIT FOR THE GDI MOTORS FAILING DUE TO FAULTY RODS. I DISCOVERED, MY RODS WERE SHOT AND EVENTUALLY AS I WAS DRIVING TO THE MECHANIC TO HAVE THE NEW ENGINE INSTALLED, SOMETHING SEEMED TO HAVE SHOT THROUGH MY OIL PAN CAUSING A HOLE IN OIL AND TOTAL ENGINE FAILURE, ON THE HIGHWAY. AT THIS POINT, I HAD TO CALL A TOW TRUCK AND ENDURED SAFETY HAZARDS ON THE HIGHWAY. I INITIALLY SAW NO POINT IN HAVING TOWED TO THE SHOP FOR ALMOST 30 MILES BECAUSE THAT WAS THE BEST DEAL, I COULD FIND TO INSTALL THE ENGINE I BOUGHT. I ALSO FOUND OUT I HAD TO HAVE MY CLUTCH REPLACED. THIS WHOLE SCENARIO CAUSED ME A GREAT DEAL OF STRESS, WORRY, AND FINANCIAL TROUBLE. I ENDED UP PAYING CLOSE TO $2,800 TO HAVE A USED GDI ENGINE INSTALLED.

CAR WAS BROUGHT IN FOR SC176 (RECALL TO FIX ISSUES WITH CATALYTIC CONVERTER CAUSING FIRES). CAR WAS FINE WHEN I BROUGHT IT IN. NO ERRORS, ETC. ONE DAY AFTER RECALL WAS PERFORMED, MIL LIGHT CAME ON. BROUGHT CAR BACK TO SAME DEALER. DEALER SAID THE CATALYTIC CONVERTER NEEDS TO BE REPLACED, WHICH IS THE ENTIRE PURPOSE OF THE RECALL, BUT WAS NO LONGER ELIGIBLE FOR THIS SERVICE. THE SOFTWARE UPDATE THAT WAS APPLIED CAUSED THE CAR TO DETECT THE CATALYTIC CONVERTER IS INDEED BAD, BUT NOW THAT THE DEALER HAS "COMPLETED" THE RECALL, THEY HAVE WASHED THEIR HANDS OF THE SAFETY ISSUE. THEY HAVE ERODED ANY TRUST OF BRINGING A CAR IN FOR A SAFETY RECALL IN THE FUTURE. I WAS INSTRUCTED TO CALL CORPORATE, WHICH HAS BEEN DELIBERATELY UNHELPFUL AND SEEMS AS IF THEY ARE TRYING TO AVOID THE PROBLEM. THE DEALER ALSO SAID I AM NOT THE FIRST CUSTOMER TO HAVE THE EXACT SAME EXPERIENCE WITH THIS RECALL.

IN MAY OF 2019, MY CAR EXPERIENCED ENGINE KNOCKING. WE BROUGHT IT IN TO GET AN OIL CHANGE, THE KNOCKING STOPPED AND ONE DAY A COUPLE OF WEEKS LATER WHILE DRIVING DOWN THE HIGHWAY AT 60 MPH, THE ENGINE THREW A ROD. AFTER HAVING IT TOWED BACK TO OUR HOUSE, THE TOW GUY TOLD US THE ENGINE WAS COMPLETELY OUT OF OIL. THAT WOULD HAVE BEEN IMPOSSIBLE SEEING AS WE HAD JUST GOTTEN AN OIL CHANGE. WE WERE MOVING THE FOLLOWING WEEK AND HAD THE CAR TOWED TO OUR NEW HOUSE AN HOUR AWAY WHERE MY KIA SOUL HAS BEEN SITTING FOR THE PAST 8 MONTHS. AFTER DOING SOME RESEARCH AND FIGHTING WITH KIA CONSUMERS, KIA IS REFUSING TO REPLACE MY ENGINE THAT THEY FAILED TO INCLUDE IN THE 2018-19 RECALL ON ENGINES THAT WERE FAILING DUE TO THIS EXACT PROBLEM. I PURCHASED THIS CAR USED IN 2016 AND STILL OWE JUST OVER $10,000. THE QUOTES I'VE GOTTEN FROM MECHANICS AROUND ME HAVE BEEN CLOSE TO $8,000 FOR A USED ENGINE AND INSTALLMENT. I'M UNABLE AND REFUSE TO PURCHASE A NEW ENGINE FOR A CAR THAT ISN'T WORTH MORE THAN $5,000 AND I'M AT A LOSS AS TO WHAT TO DO. I CANNOT TRADE IT IN DUE TO ME BEING SO UPSIDE DOWN ON MY LOAN, I'D REALLY RATHER NOT VOLUNTARILY REPO IT AND I WANT TO DEMAND KIA FIX THE PROBLEM THEY FAILED TO FIX A YEAR AGO.

RECALL CAMPAIGN 19V120000 FOR OVERHEATING CATALYTIC CONVERTERS WAS PERFORMED BY CHANTILLY OURISMAN KIA IN MARCH OF 2019. I BELIEVE THAT THE CATALYTIC CONVERTER WAS NOT PROPERLY INSPECTED AND SHOULD HAVE BEEN REPLACED DURING RECALL REPAIRS. MY VEHICLE IS NOW DISABLED WITH A BAD CATALYTIC CONVERTER AS OF JANUARY 23, 2020. HOW CAN I FIND OUT IF THE RECALL REPAIR WAS PROPERLY DONE?

AFTER RECEIVING THE RECALL NOTIFICATION, I TOOK MY 2014 KIA SOUL INTO THE KIA DEALERSHIP TO HAVE RECALL REPAIRS COMPLETED ON 07/29/2019. THE CATALYTIC OVERHEATING PROTECTION ENGINE CONTROL UNIT LOGIC WAS UPGRADED; HOWEVER, THE CHECK ENGINE LIGHT CAME ON A FEW DAYS LATER INDICATING A PROBLEM WITH THE CATALYTIC CONVERTER. LOCAL REPAIR SHOP INFORMED ME THAT KIA SHOULD HAVE COMPLETELY REPLACED THE CATALYTIC CONVERTER UNDER THE RECALL. I HAVE BEEN ATTEMPTING TO RESOLVE THE ISSUE WITH THE KIA DEALERSHIP AND THEIR CORPORATE CUSTOMER SERVICE DEPARTMENT. BUT I'VE RECEIVED NOTHING BUT THE RUNAROUND (WAITING ON THE DEALERSHIP TO RESPOND TO AN EMAIL FROM CORPORATE CUSTOMER SERVICE DEPARTMENT) FOR ALMOST TWO MONTHS. MEANWHILE, THE ENGINE CONTINUES TO MISFIRE AND THE CAR EXPERIENCES A SEVERE LOSS OF POWER WHENEVER ACCELERATING.

I STARTED HEARING A RATTLING NOISE IN MY ENGINE, I STOPPED TO CHECK MY OIL AND IT WAS EXTREMELY LOW. I CHANGED MY OIL AND OIL FILTER THEN 2 DAYS LATER I STARTED HEARING A METAL ON METAL NOISE ONLY WHEN I STARTED THE CAR. I CHECKED THE OIL AGAIN AND IT WAS LOW. MY KIA SOUL IS A 2.0L ENGINE, BUT THE 1.6L ENGINE HAD A SIMILAR RECALL. LOW OIL PRESSURE LIGHT AND SOMETIMES THE CHECK ENGINE WILL COME ON. MY KIA HAS NO SIGNS OF OIL LEAKS BUT I'VE HAD TO TOP OFF MY OIL TOO FREQUENTLY

CAR IS LOSING OIL. RIGHT AT ABOUT THE 3 MONTH MARK FOR IT'S NEXT SCHEDULED OIL CHANGE, THE CHECK ENGINE LIGHT WILL COME ON. THIS HAPPENED 3 MONTHS AGO (OCTOBER 2019) AND I IMMEDIATELY CHANGED OIL. JUST HAPPENED AGAIN A COUPLE DAYS AGO RIGHT BEFORE IT SHOULD BE CHANGED AGAIN. WHEN CHECKING THE DIPSTICK, THERE IS NO OIL ON IT AT ALL. IT HAS DROPPED BELOW ANY MEASURABLE AMOUNT. THE CAR IS GARAGE KEPT WITH ZERO SIGNS ON LEAKING OIL. I HAVE NOT NOTICED ANY BURNING SMELLS OR SMOKE ISSUES. THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING ON A CITY STREET LESS THAN A MILE FROM HOME.

MY PARTICULAR MODEL OF KIA SOUL IS NOT RECALLED UNDER NHTSA CAMPAIGN NUMBER 19V120000, HOWEVER, I HAVE HAD THE CATALYTIC CONVERTER REPLACED TWO TIMES ALREADY AND WILL MOST LIKELY HAVE TO HAVE IT REPLACED A THIRD TIME DUE THE CONVERTER "INTERNALLY MELTING." IT'S MY UNDERSTANDING THAT MODEL WITH THE 1.6L ENGINE HAS BEEN RECALLED BUT THE MODEL WITH THE 2.0L ENGINE HAS NOT. THE CATALYTIC CONVERTERS ARE FAILING JUST OUTSIDE THE WARRANTY OF 12K MILES AROUND THE 15K MILE MARK EACH TIME. EVERY TIME THE CONVERTER STARTS TO FAIL, I'M NOT ABLE TO GET ENOUGH POWER OUT OF THE ENGINE TO ACCELERATE PROPERLY AND HAVE ALMOST BEEN IN SEVERAL ACCIDENTS BECAUSE OF THIS. I'VE SEEN MULTIPLE OTHER OWNERS COMPLAIN ON FORUMS ABOUT THE SAME FAILURE. I'M SURE WE WOULD ALL LIKE TO SEE THE ADDITIONAL VEHICLE MODELS ADDED TO THE RECALL.

LOSING OIL . NO SIGNS OF LEAKS OR CRACKS. ROUTINE OIL CHANGES ARE DONE ON IT SINCE IVE OWNED IT... IT HAS BUCKED A CPL TIMES FOR ME WHEN COMING UP TO A STOP. DEALERSHIP TELLS ME THEY CANT DO ANYTHING UNTIL I GET A CHECK ENGINE LIGHT

JANUARY 10TH, 2020 MY 2014 KIA SOUL + LOST POWER IN ACCELERATION WHILE THE VEHICLE WAS IN MOTION. THE VEHICLES DASH LIGHTS ONLY HAD THE CHECK ENGINE, BATTERY AND OIL LIGHT ON. THE VEHICLES TEMPERATURE GUAGE STAYED CONSISTENTLY IN THE MIDDLE POSITION AT 50%. I HAD THE VEHICLE TOWED TO MY LOCAL MECHANIC. MY MECHANIC EXPLAINED THAT THE ENGINE HAD LOCKED UP. HE ALSO NOTED THE ENGINE HAD NO OIL AND THE OIL PAN WAS DRY... THIS IS IMPOSSIBLE. I CHANGE MY OIL RELIGIOUSLY EVERY THREE THOUSAND MILES. HOW IS THERE NO OIL IN THE VEHICLE WHEN I CHANGE IT REGULARLY? THE VEHICLE ONLY HAS 117,171 MILES. THE VEHICLE WAS NOT LEAKING OIL. MY DRIVEWAY, WHERE THE VEHICLE IS PARKED, HAS NO SIGNS OF OIL LEAKING. THE AREA WHERE I HAD THE VEHICLE COME TO A ROLLING STOP AFTER IT BROKEN DOWN, HAD NO SIGNS OF OIL ON THE GROUND. I NOTICE THAT THERE ARE SIMILAR COMPLAINTS ON THIS WEBSITE THAT ARE IDENTICAL TO MINE. PLEASE INVESTIGATE. VEHICLES THAT ARE ONLY 6 YEARS OLD SHOULD NOT HAVE THEIR ENGINES LOCK UP.

IN MARCH OF 2017, ENGINE FAILED AND LOST POWER WHILE DOING 50MPH AT 78K MILES ON THE CAR. WAS TOLD BY DEAN MCCRARY KIA OF MOBILE, AL THAT A ROD BEARING WAS KNOCKING AND ENGINE LOCKING UP. I WAS CURRENT ON ALL OIL CHANGES AND MAINTENANCE, UNFORTUNATELY I DID NOT FALL UNDER THE 100K MILE WARRANTY BECAUSE THE VEHICLE HAD 500 MILES ON IT WHEN I PURCHASED AND I WASN'T CONSIDERED THE ORIGINAL OWNER. AFTER A MONTH OF BACK AND FORTH WITH KIA CUSTOMER SERVICE WAS TOLD THAT KIA ENGINEERS INSPECTED IT AND FOUND THAT PISTON ROD BROKE AND PUNCTURED THE BLOCK AND METAL SHAVINGS WERE FOUND IN THE OIL PAN. KIA FINALLY SAID THAT THEY WOULD "GOODWILL" THE COST OF THE ENGINE AND REIMBURSE THE MONTH THAT I WAS IN A RENTAL CAR, BUT THAT I WOULD HAVE TO PAY THE $1040 IN LABOR CHARGES FOR ENGINE REPLACEMENT. I WAS ALSO TOLD THAT IF THE ENGINE PROBLEM WAS EVER RECALLED, I WOULD BE REIMBURSED FOR THE LABOR CHARGES. IMMEDIATELY AFTER THE NEW ENGINE WAS PUT IN, I GOT A CHECK ENGINE LIGHT FOR P0420. BACK TO DEAN MCRARY AND THEY REPLACED THE CATALYTIC CONVERTER. I WAS TEMPORARILY HAPPY YESTERDAY TO SEE A RECALL ON THE CAT CONVERTER FROM APRIL 2019 THAT SHOWED IT WOULD CAUSE THE SAME ENGINE PROBLEM. CALLED KIA CUSTOMER SERVICE TO SEE IF I COULD BE REIMBURSED THE LABOR FEES AND WAS TOLD THAT THEY WOULD NOT THAT IT IS A TOTALLY DIFFERENT PROBLEM. MY EXACT ENGINE THAT FAILED WAS RECALLED BY HYUNDAI AND FOR OTHER MODELS OF KIA'S. I'M STILL DUMBFOUNDED THAT I HAVE TO EAT THIS LABOR COST AND DON'T KNOW WHERE TO TURN TO. I HAVE ALL THE PAPERWORK TO SHOW WHAT HAPPENED FOR BOTH THE ENGINE AND THE CATALYTIC CONVERTER.

IN OCTOBER 2019, MY CAR LOST POWER AND AFTER GETTING IT TO KARP KIA IM ROCKVILLE CENTRE NY AFTER MUCH HASSLE KARP KIA REPLACED THE CATALYTIC CONVERTER. TWO DAYS AFTER I PICKED UP MY CAR I HAD MY OIL CHANGED AT JIFFY LUBE. 3 DAYS AFTER THE OIL CHANGE, THERE WAS NO OIL IN MY CAR AND THE BATTERY WAS DEAD. AFTER I TOOK THE CAR BACK TO THE DEALER AND TOLD THEM THAT THE PROBLEM WAS EXACTLY THE SAME AS THE RECALL, THEY WOULD NOT FIX IT BECAUSE THE ENGINE IS NOT A 1.6 BUT A 2.0 IT IS NOT COVERED UNDER THE RECALL. I HAVE 59000 MILES ON THE CAR. I SAW WHERE 2.0 ENGINES ON OTHER KIA MODELS WERE ADDED TO THE RECALL BUT NOT THE SOUL. I ALSO SEE OTHER COMPLAINTS ON THIS WEBSITE THAT ARE THE SAME AS MINE. PLEASE INVESTIGATE AND CONSIDER OUR COMPLAINTS BEFORE SOMEONE DIES. FYI, I STILL HAVE MORE THAN $10000 LEFT ON MY CAR NOTE.

I HAD THE ORIGINAL 2.0L ENGINE THROW A ROD EVEN THOUGH I STAYED UP WITH ITS ROUTINE MAINTENANCE SCHEDULE. SO I REPLACED IT WITH A USED MOTOR THAT HAD 30000 LESS MI ON IT THAN THE 65000 THE ORIGINAL MOTOR HAD ON IT. ON THE SECOND MOTOR THE 1ST PISTON DISINTIGRATED AND FELL INTO THE OIL PAN. THIS WAS PROCEDED BY A TICKING SOUND AND EVENTUALLY TURNED INTO A LOUD KNOCKING SOUND AND A INTERMEDIATE LOSS IN POWER, LIKE A PARTIALLY CLOGGED CATALYTIC CONVERTER. I HIGHLY RECOMMEND AN INVESTIGATION INTO THE 2.0L ENGINE AS IT IS DOING THE EXACT SAME THING AS THE 1.6L ENGINE WAS DOING.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 50 MPH ON THE FREEWAY. THE ENGINE MADE A WEIRD KNOCKING NOISE AND THE VEHICLE SLOWED DOWN. THE CONTACT SMELLED A BURNING ODOR, PULLED OFF THE HIGHWAY, AND HAD THE VEHICLE TOWED TO SUNSET KIA (3401 AUBURN WAY N, AUBURN, WA 98002, (855) 474-9626). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE DEALER DIAGNOSED THE VEHICLE AND STATED THAT THE CAUSE WAS NOT DIRECTLY RELATED TO THE RECALL BECAUSE THEIR SCANNER WAS NOT READING THE CATALYTIC CONVERTER CODE BEING DAMAGED. BECAUSE OF THIS, THE DEALER REFUSED TO REPAIR THE VEHICLE PER THE RECALL. THE MANUFACTURER PROVIDED A CASE NUMBER, BUT STATED THAT THE FINAL DECISION WOULD HAVE TO BE MADE BY THE DISTRICT PARTS MANAGER. THE FAILURE MILEAGE WAS 87,500.

MY CAR IS LOSING OIL SOMEWHERE. CHECKED NO LEAKS. OIL CHANGED REGULARLY AND ON TIME. OIL DIP STICK SHOWS ONE QUART LOW REFILLED. DROVE CAR APPROXIMATELY 6 MILES AND LIGHT STARTED FLASHING QUICKLY. PARKED CHECKED OIL AND IS ONCE AGAIN LOW. NO BURNT OIL SMELL BUT IT HAS TO BE GOING SOMEWHERE.

LOUD CLACKING NOISE AND LOST OF POWER ## VIN PASSED ## KIA SOUL 2014 ##

ON 05/07/2019, I TOOK MY CAR TO JOE MYERS KIA FOR A REPAIR IN REGARDS TO SAFETY RECALL SC176. MY CATALYTIC CONVERTER WAS REPLACED AND MY CAR WAS RETURNED TO ME ON 05/13/2019. ACCORDING TO SAFETY RECALL SC176 BULLET 4, THIS RECALL WAS TO PREVENT EXCESSIVE EXHAUST TEMPERATURES, WHICH COULD CAUSE DAMAGE TO THE PISTON CONNECTION ROD. DAMAGE TO THIS ROD COULD PUNCTURE THE ENGINE BLOCK, ALLOWING OIL TO ESCAPE AND POTENTIALLY CONTACT A HOT EXHAUST SURFACE. WEEKS AFTER MY CAR WAS REPAIRS I NOTICED THAT MY CAR WAS NOW BURNING OIL AT AN EXCESSIVE RATE, AND I WAS NOW REPLACING OIL EVERY 1,000 TO 1500 MILES. THIS ISSUE CONTINUED FROM JUNE THROUGH OCTOBER. I HAD THE CAR EXAMINED FOR OIL LEAKS, BUT NONE COULD BE FOUND. AFTER MY 10/06/2019 OIL AND GENERAL SERVICE, IT WAS SUGGESTED THAT THERE'S A CHANCE THAT OIL WAS GETTING INTO THE ENGINE BLOCK. ON 12/05/2019, MY ENGINE BEGAN TO MISFIRE AND KNOCK LOUDLY WHILE TRAVELING ON THE HIGHWAY AT 70 MPH. AFTER GETTING THE CAR OFF OF THE HIGHWAY AND INTO A GAS STATION I CHECKED THE DIP STICK. IT INDICATED THAT THE ENGINE DID NOT HAVE ANY OIL IN IT, BUT THE OIL LIGHT NEVER CAME ON. I ALSO HAD AN OIL SERVICE IN OCTOBER AND HAD NOT DONE MUCH DRIVING SINCE THEN. ON 12/07/19 I TOWED MY CAR TO MY MECHANIC AND AFTER EXAMINATION INFORMED ME THAT PISTONS 3 AND 4 WERE MISFIRING AND WERE DAMAGED. I CONTACTED JOE MYERS KIA, AS THEY WERE THE ONES THAT RECENTLY REPAIRED MY CAR UNDER RECALL SC176, AND WAS INSTRUCTED TO BRING THE CAR TO THE NEAREST KIA DEALERSHIP FOR EXAMINATION. ON 12/10/19 I TOWED THE CAR TO FREDY KIA FOR AN ENGINE DIAGNOSIS AND FOLLOWING DAY I RECEIVED A CALL NOTIFYING ME THAT MY 1.6L ENGINE THREW A PISTON ROD AND I WOULD HAVE TO GET THE ENGINE REPLACED. THE SOUL ONLY HAS 109,775 MILES ON IT, IS SERVICED REGULARLY, AND BARELY AVERAGES OVER 12,000 MILES ANNUALLY.

HAVING PROBLEMS WITH THE THROTTLE BODY I FIRST WENT TO THE DEALERSHIP AND THE SUGGESTED THAT I CLEAN IT IT WAS DONE TWICE AS OF TODAY THE LIGHT STILL COMES ON. THE SERVICE DEPARTMENT STATED SEVERAL PEOPLE HAVE BEEN CALLING AND COMPLAINING ABOUT THIS PROBLEM. IN MY YEARS OF OWNING A VEHICLE I HAVE NEVER HAD PROBLEMS WITH A THROTTLE BODY I FIGURE THE WAY THIS CAR IDLING GOES IT HAS A LOT TO DO WITH IT BECAUSE IT'S NOT A STICK SHIFT BUT DRIVES LIKE ONE ALSO THIS IS A VERY EXPENSIVE SERVICE AND IT'S HAPPENING AFTER THE WARRANTY WHICH OR SHOULD I BE SURPRISED BUT OVERALL I THINK THIS ISSUE SHOULD BE LOOKED AT AND EXAMINED TO MAKE THIS CAR MORE BETTER (YES MORE BETTER) WHEN THE CAR IS STARING FOR THE FIRST TIME IT ISLES UP VERY LOUD THEN CALMS DOWN AFTER EACH START AFTERWARDS IT DRIVES SLOWER AND THE PERFORMANCE CHANGES NOW IT SEEMED SO STRANGE CAUSE OUT OF ALL THE VEHICLES I'VE OWNED I'VE NEVER HAD THIS PROBLEMS PLUS IT'S NOT A HOT ROD.

I PURCHASED THIS CAR USED IN FEB 2019. IN NOV/DEC IT BEGAN TO LOSE POWER WHEN DRIVING AND THE ENGINE LIGHT CAME ON. I TOOK IT TO SEVERAL SHOPS AND IT WAS FINALLY DIAGNOSED AS A CLOGGED CATALYTIC CONVERTER. THE ENGINE IS THE 2.0 GDI. IT SEEMS THAT IT'S A COMMON PROBLEM WITH THESE CARS. I WOULD LIKE AN INVESTIGATION TO ADD THE 2.0 ENGINES TO THE 1.6 ENGINE RECALL.

MY CAR HAS STARTED TO FAIL ON THE HIGHWAY WHICH I NEED TO DRIVE ON DAILY. THE ENGINE IS SLUGGISH AND GETS NO POWER PAST 3000 RPMS. I HAVE GOTTEN REGULAR MAINTENANCE ON THIS CAR AND FEEL THAT A NEW CATALYTIC CONVERTER IS NOT SOMETHING I SHOULD HAVE TO BUY WHEN I HAVE ONLY HAD THIS CAR FOR 90990 MILES OR SO.

KIA SOUL ALL OF SUDDEN HAD ENGINE LIGHT ON AND ACCELERATION STARTED TO DECREASE FOR 5 MINUTES. CAR THEN WENT BACK TO NORMAL BUT ENGINE HAD KLANKING SOUND. AFTER SLOWING DOWN OFF HIGHWAY, CLACKING SOUND WAS LOUDER AND ENGINE STARTED TO SPUTTER AND STALL OUT. WHEN CAR TURNED ON IT ENGINE HAD LOUD CLANGS. ONCE TOWED TO DEALER, DEALER SAID METAL SHAVINGS WAS FOUND IN OIL FILTER AND REQUIRED A NEW ENGINE BE INSTALLED FOR 12K. THIS HAPPENED AT 115,000 MILES JUST OUTSIDE THE POWERTRAIN WARRENTY

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); HOWEVER, THE FAILURE CONTINUED AFTER THE RECALL WAS REMEDIED. WHILE DRIVING VARIOUS SPEEDS, THE OIL AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO ARCHER KIA (11614 SOUTHWEST FWY, HOUSTON, TX 77031, (888) 879-5194) AND WAS INFORMED THAT OIL HAD BEEN BURNING INSIDE THE ENGINE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.

I HAVE A 2014 KIA SOUL PLUS AND THE CATALYTIC CONVERTER SEEMS TO HAVE FAILED AND HAS BEGAN TO CAUSE ENGINE DAMAGE. THE DEALERSHIP DID NOT POINT TO THE CONVERTER BUT ONLY SAID THAT MY ENGINE NEEDED REPLACED. ON SECOND AND THIRD OPINIONS, IT HAS BEEN DETERMINED THAT IT WAS IN FACT MY CATALYTIC CONVERTER. KIA NEEDS TO TAKE RESPONSIBILITY FOR THIS ISSUE AND RECALL THE 2.0L CATALYTIC CONVERT JUST AS THEY DID THE 1.6L.

MY KIA SOUL HAS THE 2.0 L ENGINE WHICH HAS RAN GREAT UNTIL 4 MONTHS AGO. I STARTING HEARING LIFTER NOISES LIKE WHEN YOU GET BAD GASOLINE. THEN ON THE HIGHWAY, IT STARTING LOSING POWER AND FINALLY, THE ENGINE QUIT. NOW MECHANIC SAYS REPAIRS WILL BE $2100 OR MORE IF ENTIRE ENGINE IS NEEDED. I DO HAVE AROUND 188000 MILES ON THE ENGINE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER, WAITED A FEW MINUTES UNTIL THE ENGINE COOLED OFF, AND DROVE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

I WAS DRINK TO WORK GOING 30 MPH WHEN THE OIL LIGHT CAME ON AND I CHECKED IT OUT AND THERE WAS NO OIL IN IT. DEALER WAS NOT CALLED, BUT I GET OIL CHANGES REGULARLY AND I'M SCHOOLED THERE'S NO OIL IN MY CAR.

WHILE DRIVING MY 2014 KIA SOUL ON A COUNTRY ROAD, WITHOUT WARNING, A KNOCKING SOUND BEGAN. I PULLED OVER AND CALLED MY HUSBAND, WHO PROMPTED ME TO CHECK THE OIL. I HAD NEVER MISSED AN OIL CHANGE, THERE WERE NO LEAKS, NO SMOKING AND EVERYTHING WAS TIGHT AND CLEAN. I WAS SHOCKED TO FIND THERE WAS NO OIL AT ALL. THE OIL LIGHT HAD NEVER COME ON. I CALLED THE DEALERSHIP AND THEY PROMPTED ME TO ADD OIL AND BRING IT IN IMMEDIATELY. IT DIED NEAR THE CORNER OF THE DEALERSHIP AND WAS PUSHED INTO THE SERVICE CENTER WHERE I WAS TOLD IT NEEDED A NEW ENGINE.

DRIVING DOWN THE HIGHWAY WHEN OIL LIGHT STARTED FLICKERING OUT OF NOWHERE. I EXITED THE NEXT EXIT ABOUT A 1/4 MILE.TURNED DOWN A STREET AND WENT OVER A SPEED BUMP AND CAR DIED. SO TRIED TO START UP NOTHING HAPPENS. . NEXT DAY TOWED IT TO DEALER THEY SAID THEY RESET BATTERY AND STARTED UP THE ENGINE WAS KNOCKING SOUNDED LIKE A BROKEN CONNECTING ROD WHICH IS AN ISSUE WITH ALL KIAS. HE SAID THE ENGINES CONNECTING RODS ARE BREAKING AND PUNCTURING THE ENGINES CAUSING FIRES. I TOLD HIM I JUST GOT A OIL CHANGE 3200 MILES AGO AND CHECKED IT LAST WEEK CAUSE I JUST GOT MARRIED AND TRAVELED OUT OF TOWN. THE DEALERS WONT TOUCH IT NOW FOR RECALL BECAUSE IT'S A 2.0 LITER SO NOW I HAVE A CAR THAT I PAY FOR THAT DOESNT RUN. I PICK MY CHILDREN UP IN THIS VEHICLE AND THEY COULD HAVE BEEN INJURED IS THE SCARY PART.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 55 MPH, FLAMES WERE PRESENT UNDER THE HOOD OF THE VEHICLE. AFTER STOPPING THE VEHICLE, THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. A FIRE REPORT AND A POLICE REPORT WERE FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

VEHICLE RENDERED INOPERABLE DUE TO A THROWN ROD. ENGINE CONNECTING ROD FAILURE. VEHICLE WAS IN MOTION AT APPROXIMATELY 55 MPH AND WITHOUT WARNING POPPED AND FAILED. THE VEHICLE WOULDN'T RUN CORRECTLY AFTERWARD AND REQUIRED A TOW.

NO INCIDENT YET, BUT VEHICLE BURNS AT LEAST A QUART OF OIL PER WEEK. THE CAR HAS JUST OVER 80,000 MILES.

WE CHANGE OUR OIL REGULARLY WITH THE SAME SHOP FOR YEARS. WE NOTICED THE OIL LIGHT STARTED APPEARING FASTER THAN USUAL AND WELL UNDER THE 3000 MILE STICKER. WE HAD TO CHANGE THE OIL 3 TIMES IN ONE MONTH. THE SECOND TIME WE ASKED THEM TO CHECK FOR LEAKS OR FILTER. THEY SAID THERE WAS NO LEAK AND FILTER WAS CLEAN. WE TOOK UT TO AN AUTO SHOP AND WAS TOLD IT WAS THE ENGINE. SPECIFICALLY THE PISTON AND HE RECOMMENDED A WHILE NEW ENGINE. WAS COMPLETELY SHOCKED. WE JUST HAD THE CAR INSPECTED LAST MONTH WITH NO PROBLEMS. PLEASE HELP IF POSSIBLE. WE HAVE AN APPOINTMENT WITH THE DEALERSHIP TOMORROW AND BOUGHT VEHICLE 3 AND A HALF YEARS AGO. WE ARE WORRIED THEY WON'T FIX IT. IT ONLY HAS 92225 MILES ON IT.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 15 MPH, THE VEHICLE HESITATED AND STALLED IN THE MIDDLE OF THE ROAD. MULTIPLE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED WHILE DRIVING HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL ENGINE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

I GET REGULAR OIL CHANGES ON MY CAR. HAD ONE DONE 30 DAYS AGO. FOUND OUT THIS MORNING THE CAR WAS WITHOUT OIL BUT SHOWED NO SIGNS OF A LEAK, FUMES, BURNING OF OIL. NOTHING!!! WAS DOING 55 MPH ON THE HIGHWAY WHEN IT SIMPLY DIED. THE GAS PEDDLE TIGHTENED UP AND THE CAR TURNED OFF. NO WARNING LIGHTS. UPON STARTING IT I NOTICED A BASEBALL CARD IN THE WHEEL OF A BIKE NOISE. I THOUGHT MY BELT WAS GOING BAD. NOT THE CASE. AFTER STALLING OUT ON THE HIGHWAY I HAD TO HAVE IT TOWED TO A SHOP. THEY DIAGNOSED THAT THERE IS A DESTROYED BEARING IN THE ENGINE DUE TO IT LOOSING ALL OF ITS OIL. THEY TOLD ME THAT A FIRE COULD HAVE HAPPENED DUE TO THIS ISSUE. THEY HAVE INFORMED ME I NEED A NEW ENGINE AND THE CAR IS NOT DRIVE-ABLE. I JUST BOUGHT IT 7 MONTHS AGO. THE WARRANTY IS UP. AND I'M GOING TO MAKE PAYMENTS ON A CAR I CAN'T DRIVE. 2014 KIA SOUL WITH A 2.0 ENGINE.

I JUST PURCHASED A 2014 KIA SOUL EXCLAIM AND IT IS IN PERFECT CONDITION UNTIL I STARTED HEARING KNOCKING NOISE COMING OUT OF THE ENGINE. I PULLED ON THE SIDE OF THE ROAD AND CALLED TOWING COMPANY TO GET IT TOWED TO CLOSET KIA DEALERSHIP, I WAS TOLD IT WASN'T UNDER A RECALL AND THAT THE OTHER KIA SOUL(BASE) IS THE ONE UNDER THE RECALL. WHICH I HAVE TO PAY AROUND 10K TO GET IT FIXED! WITH A NEW ENGINE. CAR IS WELL TAKEN CARE OF AND THAT ISSUE JUST CAME OUT FROM NOWHERE. I STRONGLY BELIEVE THAT NHTSA RECALL CAMPAIGN NUMBER 19V120000(ENGINE) CATALYTIC CONVERTER TEMPERATURE SHOULD BE APPLIED TO THE 2014 KIA SOUL PLUS.

TL* THE CONTACT OWNED A 2014 KIA SOUL. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND BLACK SMOKE APPEARED UNDER THE HOOD. THE VEHICLE CAUGHT FIRE. THE CONTACT WAS NOT SURE IF POLICE AND/OR FIRE REPORTS WERE FILED. THERE WERE NO INJURIES. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO A LOCAL TOW YARD WHERE IT WAS CONSIDERED A TOTAL LOSS. THE VEHICLE WAS CURRENTLY BEING TOWED TO THE INSURANCE COMPANY LOT FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE AND CHECK OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. ROYAL KIA OF TUCSON (4333 E SPEEDWAY BLVD, TUCSON, AZ 85712, (520) 477-0569) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

THE ENGINE DIED WITH NO WARNING ON THE HIGHWAY. HAD TO BE TOWED TO MECHANIC, WHERE THEY FOUND THERE WAS NO OIL IN THE ENGINE, BUT NO OIL LEAK. MUST NOW REPLACE ENTIRE ENGINE OR BUY A NEW CAR. CAR HAS HAD REGULAR OIL CHANGES (DIED ON A THURSDAY, NEXT OIL CHANGE HAD BEEN SCHEDULED FOR SATURDAY) AND AN EXTRA QUART OF OIL WAS ADDED 2 WEEKS PRIOR TO ENGINE FAILURE DUE TO LOW OIL LEVELS (WE CHALKED THIS UP TO EXTRA DRIVING FOR VACATION). MECHANIC FOUND NO LEAK AT PREVIOUS OIL CHANGES. AS STATED BY OTHER OWNERS WITH THIS PROBLEM, IT SEEMS LIKE SOMETHING IN THE ENGINE IS MALFUNCTIONING CAUSING OIL TO BURN OFF AND THE ENGINE TO OVERHEAT AND DIE. THE CAR WAS VERY HOT/BURN SMELLING WHEN I GOT IT OFF THE ROAD, TO THE POINT WHERE I WAS AFRAID TO SIT IN IT FOR FEAR OF EXPLOSION. MY MECHANIC AGREES THIS IS A KIA MALFUNCTION AND HAS AGREED TO KEEP MY ENGINE IN STORAGE FOR FURTHER CLAIM INVESTIGATION. AS KIA HAS A HISTORY OR CATCHING FIRE, I BELIEVE THIS ISSUE IS WORTHY OF AN INVESTIGATION AND RECALL. PLEASE HELP!

EVERY TIME I START MY CAR, THERE IS A LOUD KNOCKING SOUND COMING FROM THE ENGINE. THERE IS ALSO AN OIL LEAK, AND MY OIL LIGHT CAME ON 3,000 MILES BEFORE I WAS DUE FOR AN OIL CHANGE. THE KNOCKING WILL SUBSIDE, BUT COME BACK IN SPURTS AS I AM DRIVING.

WHILE DRIVING OUR 2014 KIA SOUL PLUS ON A HIGHWAY THE CAR STARTED MAKING A LOUD TAPPING/KNOCKING SOUND. WITHIN A HALF MILE THE SOUND BECAME MUCH LOUDER AND WORSE. NO WARNING LIGHTS CAME ON. WE PULLED OFF AN EXIT. WE CHECKED THE OIL. NOTHING REGISTERED ON DIPSTICK. WE PUT 2 QUARTS IN AND IT REGISTERED. WHEN OIL CAP WAS REMOVED IT WAS STEAMING/SMOKING AND THERE WAS BURNT OIL ON CAP. AFTER RESTARTING THE ENGINE AND IDLING FOR A FEW MINUTES THE CHECK ENGINE LIGHT FINALLY CAME ON. IT WAS NOW AFTER 9:00PM SO NOTHING WAS OPEN. WE HAD TO SPEND THE NIGHT AS WE WERE STRANDED OUT OF STATE. THE NEXT MORNING WE GOT THE CAR TO THE NEAREST KIA DEALERSHIP. WE WERE TOLD THE ENGINE WAS BLOWN AND WE'D NEED A NEW ENGINE. IT WAS NO LONGER UNDER WARRANTY. THE CAR WAS ONLY 5 YEARS OLD AND HAD 68288 MILES ON IT. WE HAD NO GOOD CHOICE BUT TO PURCHASE A NEW CAR AND TRADE THE BLOWN ENGINE AS WE WERE STRANDED OUT OF STATE. (WE WERE QUOTED AROUND $6,000+ AND A COUPLE WEEKS FOR A NEW ENGINE.) THE ENGINE OIL HAD BEEN CHECKED AND TOPPED OFF BEFORE LEAVING ON THIS TRIP. WE PUT APPROXIMATELY 1,000 MILES ON THE CAR ON THIS TRIP. I HAVE RECEIPTS. OUR CARS 2.0 ENGINE WAS NOT PART OF THE RECENT RECALL. HOWEVER THAT IS EXACTLY WHAT HAPPENED TO OUR CAR AND SHOULD BE RECALLED. WE WERE VERY FRIGHTENED AND EXTREMELY FORTUNATE WE WERE ABLE TO PULL OFF THE HIGHWAY SAFELY AND THERE WAS NO ENGINE FIRE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK WHILE ON A TRIP TO WORK. THE VEHICLE WAS TOWED TO YOUNGBLOOD KIA (3525 S CAMPBELL AVE, SPRINGFIELD, MO 65807, (417) 882-3838) WHERE THE CONTACT WAS INFORMED THAT SINCE THE VEHICLE WAS NOT MAINTAINED WELL AND NO ERROR CODES WERE FOUND, THEY WOULD NOT COVER THE RECALL REPAIR. THE DEALER WAS CONTACTED AGAIN AND STATED THAT THE SPARK PLUGS FAILED AND THE REPAIR WAS NOT COVERED UNDER THE RECALL. THE CONTACT RETRIEVED PAPERWORK WHO THEN STATED THAT THE BATTERY WAS DEAD. THE BATTERY WAS RECHARGED; HOWEVER, THE CATALYTIC CONVERTER WAS DAMAGED. THE VEHICLE WAS STILL AT THE DEALER AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CALLED AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THEY WOULD SPEAK WITH THE DEALER AND REFER THE CASE TO A HIGHER UP OFFICIAL. THE CONTACT WAS INFORMED THAT SINCE THE WARRANTY EXPIRED UNDER THE ORIGINAL OWNER AND NO ERROR CODES WERE FOUND, THEY WOULD NOT COVER THE RECALL REPAIRS. THE FAILURE MILEAGE WAS 108,037.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED AND THE TEMPERATURE GAUGE INCREASED. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT TOOK THE VEHICLE TO BEV SMITH KIA (5655 US-1, FORT PIERCE, FL 34982, (772) 465-8589) ON APRIL 29, 2019 TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 116,488.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 45 MPH, THE EXHAUST SOUND SUDDENLY BECAME EXTREMELY LOUD AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS LATER TOWED TO ORANGE PARK KIA (6373 BLANDING BLVD, JACKSONVILLE, FL) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER HAD BLOWN FROM THE ENGINE MANIFOLD. THE CONTACT WAS INFORMED THAT BECAUSE NO FAILURE CODES WERE PRESENT TO IDENTIFY THE CAUSE OF THE FAILURE, THE VEHICLE WOULD NOT BE SERVICED PER NHTSA CAMPAIGN NUMBER: 19V12000 (ENGINE); ALTHOUGH, THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 120,000.

WHILE DRIVING ONTO INTERSTATE SOUL DID NOT WANT TO ACCELERATE, ENGINE REVVED BUT WAS NOT INCREASING SPEED, WHICH ALMOST CAUSED AN ACCIDENT. LOUD KNOCKING BEGAN, BUT WARNING NO LIGHTS WERE ON. VEHICLE WAS TOWED TO LOCAL MECHANIC, WHO DIAGNOSED ENGINE FAILURE. VEHICLE WAS THEN TOWED TO ENGINE REPAIR SHOP. KIA THEN ADVISED VEHICLE BE TOWED TO KIA DEALERSHIP. IN PROCESS OF GETTING TO DEALERSHIP.

ENGINE TICKING LOUDLY AFTER 109,000 MILES. DEALERSHIP INFORMED ME ENGINE NEEDED TO BE REBUILT, HOWEVER, CAR WAS NO LONGER UNDER WARRANTY. DEALERSHIP QUOTED $6,000 TO REBUILD ENGINE WHICH AS THE CARS VALUE. THE TICKING BEGAN UNDER NORMAL DRIVING AND OIL CHANGES WERE PERFORMED IN A TIMELY MANNER.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE ENGINE MADE AN ABNORMAL, ROUGH NOISE AND STALLED. THE NOISE WAS A DISTRACTION WHILE DRIVING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MOTION KIA (379 US-46, HACKETTSTOWN, NJ 07840, (855) 845-1002) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED COMPLETELY AND THE CONTACT NEEDED TO COME RETRIEVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 102,000.

OUR KIA SOUL HAS 65000 MILES ON IT AND THE OIL HAS BEEN CHANGED REGULARLY, DID AN OIL CHANGE LAST WEEK AND WAS MISSING 3 QUARTS OF OIL AND FOUND METAL SHAVINGS IN THE OIL PAN. THE ENGINE LIGHT IS ON AND ENGINE KNOCKING. TOOK TO KIA AND SAID THERE IS A GDI FAILURE AND NEEDS A MOTOR AND THEY WILL NOT REPLACE UNDER WARRANTY. CAR HAS BEE VERY WELL CARED FOR AN NOT ABUSED. SYMPTOMS MATCH RELATED PROBLEMS ON KIAS SOULD WITH 1.6 LITER.

WHILE DRIVING ON THE HIGHWAY A LOAD KNOCKING SOUND OCCURRED. I WAS ABLE TO STOP WITHIN 1 MILE TO AVOID CATASTROPHIC ENGINE FAILURE THAT WOULD HAVE EITHER CAUSED A CRASH OR FIRE AS MANY KIA SOUL ENGINES HAVE CAUSED. EVEN THOUGH KIA IS RECALLING 2012 TO 2016 SOULS THEY TOLD ME MY VIN WAS NOT INCLUDED AS PER THE HIGHWAY TRAFFIC SAFETY DEPT. THE ENGINE WAS DIAGNOSED WITH FAILED ROD BEARING BY A KIA DEALERSHIP. THIS FAILURE IS THE TYPICAL FAILURE THAT SHOULD BE COVERED UNDER THE RECALL DUE TO THE NEAR MISS OF A POSSIBLE FIRE.

MY VEHICLE IS HAVING IDENTICAL ISSUES TO NHTSA CAMPAIGN NUMBER: 19V120000 WHICH LED TO RECALL SC176 BY KIA WHICH ONLY COVERS THE 1.6L MODELS, NOT THE 2.0L WHICH IS THE VEHICLE I DRIVE. WE ARE EXPERIENCING A LOSS OF POWER WHILE DRIVING IN ALL CONDITIONS (HIGHWAY, CITY STREETS, ETC.) AND GEARS NOT SHIFTING AT THE RIGHT TIMES (SUCH AS WHEN TRAVELING UPHILL AT HIGHWAY SPEEDS IT WILL DOWNSHIFT FROM 6TH TO 3RD LEADING TO THE RPM'S SPIKING INTO THE 5,000 RANGE AND THE TEMPERATURE GAUGE WILL BEGIN TO CLIMB OR WHEN TAKING OFF FROM A START IT WILL QUICKLY MOVE FROM 1ST TO 2ND TO 3RD GEAR WHILE THE VEHICLE MOVES VERY SLOWLY BEFORE PROVIDING THE EXPECTED MOVEMENT [THIS BEING WITH A LIGHT PRESS OF THE PEDAL])) AS WELL AS A LOSS OF OIL THAT MY MECHANIC HAS BEEN UNABLE TO LOCATE THE SOURCE OF. FROM MY RESEARCH INTO THIS ISSUE THESE SYMPTOMS LINE UP WITH WHAT THE AFFECTED VEHICLES EXPERIENCED BEFORE THEY WERE RECALLED. THE LOSS OF POWER AND SHIFTING DIFFICULTIES WERE FIRST NOTICED ON 9/1/19, WHILE THE DROP IN OIL LEVEL WAS FIRST FOUND ON 6/16/19 WHERE IT HAS BEEN MONITORED CLOSELY SINCE AND A LEAK WAS LOOKED FOR BUT NOT ABLE TO BE FOUND DURING TWO SEPARATE OIL CHANGES SINCE THEN. I WANTED TO SEE IF THIS CASE COULD BE LOOKED INTO AGAIN TO SEE IF THE SCOPE OF THE RECALL DID NOT COVER ALL VEHICLES POTENTIALLY AT RISK.

JULY 212019 WHILE DRIVING...HEARD A TICKING/,PINGING SOUND PULLED OVER. OIL DRY IN ENGINE. OIL CHANGE EVERY 3.000 MILES...RECORDS TO PROVE...FILLED OIL THEN ENGINE FAILED ON HIGHWAY. CONTACTED KIA CASE #13292943 . IMMEDIATELY ASSIGNED CASE MANAGER CHARLES. UPON RETURNING MY CALLS TOLD NOT COVERED AS POWERTRAIN WARRANTY OVER.SHORT BLOCK NEEDS REPLACING. ALSO TIMING CHAIN AND PUMP PER RECOMMENDATION BY MY MECHANIC BECAUSE OF DAMAGE TO ENGINE AND POSSIBILITY OF CHAIN STRETCHING.. KIA OLD SAYBROOK CT REPLACING BLOCK. 145,000 MILES..NOT TOLD WHERE REPLACED SHORT BLOCK HAS COME FROM.DEARLERSHIP SAID JUST "FROM KIA" . EXCELLENT MAINTAINENCE RECORD. COPIES IS ALL OIL CHANGES. TOLD NO WAY OF INDICATION OF THIS TO HAPPEN. LABOR IS BEING CHARGED..$1,500.00 READ MANY ISSUES WITH 2014 KIA SOUL BUT NOT RECALLED AND SHOULD BE AT NO COST TO CONSUMER!

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS USING AN EXCESSIVE AMOUNT OF OIL AND THERE WAS AN ABNORMAL KNOCKING AND TAPPING NOISE COMING FROM THE VEHICLE. THE VEHICLE LOST A QUART OF OIL AND ADDITIONAL OIL WAS ADDED. IN ADDITION, THE CHECK ENGINE AND LOW OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HANSON KIA (2300 CARRIAGE LOOP SW, OLYMPIA, WA 98502, (360) 943-2120) AND AN OIL CONSUMPTION TEST WAS PERFORMED. THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,000. *TR CONSUMER STATED I CONTINUED WITH MY OIL CONSUMPTION TESTS AND I WAS USING 1/2 QUART OF OIL EVERY 500 MILES. KIA FINALLY AGREED TO TAKE THE NEXT STEP IN FIXING THE PROBLEM. THEY ARE REPLACING MY ENGINE.*JB

2014 KIA SOUL 2.0L GDI NU. 34,000 MILES. DRIVING HOME FROM WORK AND NOTICED A SLIGHT TICKING SOUND FROM ENGINE. SOUND WAS GETTING LOUDER AND ENGINE LIGHT CAME ON AND OIL LIGHT WAS FLASHING. STOPPED CAR CHECKED OIL - WAS VERY LOW. CAR TOWED TO KIA. DIAGNOSIS - METAL IN OIL. ENGINE CONDEMNED. BROUGH CAR HOME. REMOVED OIL PAIN - 1 BEARING WAS SPUN. REPLACED BEARINGS/OIL PAN/OIL FILTER - SAME THING HAPPENED AGAIN DUE TO SOMETHING RESTRICTING OIL FLOW I SUSPECT. 5 MONTHS OUT OF WARRANTY SECOND OWNER.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE THE VEHICLE WAS AT A STOP SIGN, IT STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS INTERNAL ENGINE DAMAGE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,143.

I GOT A 2014 KIA SOUL IN JUNE OF 2018 . THE VEHICLE WAS OK UNTIL JULY 2019. I NOTICED THAT I WAS ALWAYS VERY LOW ON OIL AND I WAS VERY MUCH ON TOP OF MY OIL CHANGES. I WOULD HAVE TO PUT AT LEAST 3 QUARTS OF OIL IN THE CAR EVERY 3 WEEKS. THE DAY BEFORE I BROKE DOWN MY OIL LIGHT CAME ON SO I PUT A QUART OF OIL IN IT. NEXT DAY (THE DAY I BROKE DOWN)WHILE I WAS DRIVING BACK FROM DROPPING OFF A BANK DEPOSIT FOR MY JOB, THE VEHICLE STARTED TO 'JERK'. THE STREET I WAS DRIVING ON IS PRETTY BUSY 45MPH. I WAS ABLE TO PULL OVER AND NOTICED MY OIL LIGHT WAS FLASHING. BECAUSE OF THIS HAPPENING MY MANAGER HAD TO COME AND FOLLOW BEHIND ME TO PARK IT BACK AT THE JOB. WHILE DRIVING THERE WAS A HUGE KNOCKING NOISE THAT GOT WORST WHEN I TRIED TO ACCELERATE. BECAUSE OF THIS HAPPENING I WAS OUT OF A CAR FOR OVER TWO WEEKS BECAUSE THE DEALERSHIP WAS PACKED AND LOST WAGES. MY MAJOR CONCERN IS HAVING CHILDREN AS WELL.

MY SON WAS COMING TO A STOP DUE TO A CAR IN FRONT OF HIM MAKING A LEFT TURN AND WAS AT ABOUT 5 MPH ON A 2 LANE HIGHWAY WHEN SUDDENLY THE DASH LIT UP LIKE A CHRISTMAS TREE AND THE CAR STARTED CLICKING AND KNOCKING AND SHUT OFF. THE OIL PRESSURE WARNING LIGHT DID NOT ILLUMINATE UNTIL EVERY WARNING LIGHT ON THE DASH LIT UP. NOW THE BEARINGS ARE SHOT. THE CAR HAS NEVER LEAKED OIL THE ENGINE COMPARTMENT IS AS CLEAN AS IT CAN BE. I AM GLAD IT DID NOT THROW A ROD THROUGH THE BLOCK AND START A FIRE.

I WAS DRIVING, SLOWING DOWN BEFORE A TURN, WHEN THERE WAS A SCREECHING NOISE AND THEN THE ENGINE SHUT OFF. THE CAR HAS NOT CRANKED SINCE. I HAVE TRIED TO JUMP START IT BUT THE BATTERY IS NOT THE PROBLEM.

ON 10/22/2018, WHILE DRIVING MY 2014 KIA 2.0L GID SOUL, AT OR UNDER 60 MPH ON A PAVED HIGHWAY, MOVING IN A STRAIGHT LINE, I HEARD A CLUNK AND THE ENGINE DIED AT 128,048 MILES. THIS VEHICLE WAS PURCHASED NEW. ALL MAINTENANCE WAS CONDUCTED AT ONLY 2 KIA DEALERSHIPS WHILE UNDER WARRANTY. THE VEHICLE WAS TOWED TO THE PRIMARY DEALERSHIP BUT HAD TO TOWED TO STORAGE SEVERAL DAYS UNTIL I RETURNED . IT WAS SUBSEQUENTLY TOWED BACK TO THE DEALERSHIP- NOW UNDER NEW OWNERSHIP. I REQUESTED A DIAGNOSIS OF THE ENGINE FAILURE BUT IT WAS NOT DONE, REASON UNKNOWN, SO I ORDERED AN ENGINE REPLACEMENT. THE VEHICLE WAS IN THE SHOP APRIL 10 TO JUNE 25, 2019, AT WHICH TIME I TURNED IN MY RENTAL CAR AND PAID FOR THE ENGINE- AGAIN, NOT RECEIVING A REPORT AS TO WHY THE ENGINE FAILED IN A CATASTROPHIC MANNER. BETWEEN 5/22/2019 AND 7/30/2019, I ATTEMPTED TO COMMUNICATE WITH KIA USA BY PHONE AND EMAILS TO CONSUMER AFFAIRS. ON 7/30/2019, DURING A PHONE CONVERSATION, REPRESENTATIVE BRANDON OFFERED A REIMBURSEMENT OF $750 FOR RENTAL AND TOWING FEES IN LIEU OF DISCUSSING SOMETHING REASONABLE TO THE COSTS TOTALING $8,193.43. HE WAS TO CALL ME BACK ON OR ABOUT 8/02/2019 BUT HAS NOT. TODAY, 8/10/2019, I WENT TO ADD A MESSAGE TO (KIA) CASE NUMBER 13186735, ONLY TO LEARN THAT "THIS CASE HAS ALREADY BEEN CLOSED..." I BELIEVE THAT KIA IS ATTEMPTING TO AVID REIMBURSING ME FOR A LOSS NOT MY FAULT. RECORDS AND CORRESPONDENCE ARE AVAILABLE. (-END-)

TL* THE CONTACTS SIGNIFICANT OTHER OWNED A 2014 KIA SOUL. THE CONTACT STATED WHILE HE WAS DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED SO THEY PULLED OVER THE VEHICLE TO CHECK THE ENGINE. UPON OPENING THE HOOD, IT WAS DISCOVERED THAT THE ENGINE COMPARTMENT WAS ON FIRE. THE CONTACT ATTEMPTED TO EXTINGUISH THE FIRE USING 5 GALLONS OF WATER AND TWO FIRE EXTINGUISHERS BUT WAS UNABLE TO SUBDUE THE FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE WITH THEIR CHEMICAL HOSES HOWEVER THE VEHICLE WAS BURNT DOWN TO ITS FRAMING. A FIRE REPORT WAS PENDING BEING FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOW CONSIDERED HAZARDOUS MATERIAL AND WAS TOWED TO AN INDEPENDENT LOT. THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

DRIVING MY 2014 KIA SOUL ON JULY 4TH ON THE HIGHWAY AT 75 MILES PER HOUR, ENGINE REVVED UP TO 5 RPM'S FOR NO APPARENT REASON, AND ENGINE LIGHT CAME ON. WENT BACK DOWN TO PROPER RPM'S AFTER ABOUT 10 SECONDS, THEN ABOUT 15 SECONDS LATER REVVED UP TO 7 RPM'S, BATTERY LIGHT CAME ON AND CAR STALLED IN THE MIDDLE OF THE HIGHWAY. CALLED KIA CORPORATE ON JULY 8TH, THEY CREATED A CASE FOR ME, I HAD A CONTACT THERE THAT WAS WORKING MY CASE, AND THEY HAD IT TOWED IT TO MIDWEST KIA IN WICHITA, KS., BECAUSE THERE WAS AN ACTIVE RECALL ON THE CAR. THEY HAD IT FOR 2 WEEKS, REFUSED TO FIX IT BECAUSE THEY COULDN'T GET THE CAR TO START TO THROW THE CODE FOR THE RECALL, BUT THEY REPEATEDLY TOLD ME THEY WOULD DO NOTHING TO GET IT TO THROW THE CODE BECAUSE THEY MIGHT PAY TO FIX SOMETHING THEY SHOULDN'T. A MAN AT CORPORATE TOLD ME ON JULY 22ND THAT THEY WERE NOT GOING TO HONOR THE RECALL NOR THE WARRANTY THAT IS STILL ON MY CAR, AND I HAD MY CAR TOWED BACK TO MY HOUSE. WHEN I GOT IT BACK, I LOOKED UNDER THE HOOD AND THE SERVICE CENTER HAD TORN MY ENGINE APART AND LEFT IT IN PIECES UNDER MY HOOD, WHERE IT SITS NOW AWAITING PERMISSION ON WHAT I CAN DO SO I DO NOT RUIN ANY CHANCES I HAVE OF THEM FIXING WHAT THEY SHOULD ANYWAY.

I HAVE BEEN TRYING TO GET MY CAR FIX SINCE FEBRUARY. IT KEEP STALLING WITHOUT WARNING NO LIGHTS WILL COME ON. I NEED SOMEONE TO LOOK AT THIS SITUATION I WOULD LIKE TO GET MY CAR FIX. I AM PAYING MY CAR NOTE ON TIME EVERY MONTH. PLEASE HELP ME. *JS

WHILE MAKING A RIGHT TURN ONTO THE HIGHWAY, VEHICLE MADE AN INSANELY LOUD SCREECHING, METAL ON METAL NOISE FOLLOWED BY VIOLENT SHAKING. THE ENGINE LIGHT STARTED FLICKERING, AS WELL AS THE OIL LIGHT, THEN STARTED TO STALL OUT. WHILE PULLING OVER, CAR CONTINUED TO MAKE GRINDING AND CLUNKING NOISE COMING FROM WHAT SOUNDED LIKE THE ENGINE. ATTEMPTED TO RESTART THE CAR, LOUD CLUNKING AND GRINDING NOISE. CHECKED THE OIL DIPSTICK- METAL SHARDS AND SHAVINGS ON DIPSTICK. TOOK TO COURTESY KIA BRANDON. WHO CONFIRMED ENGINE REQUIRED A REBUILD OR REPLACEMENT. I WAS TOLD THAT THIS WAS NOT COVERED BY RECENT RECALL OF ...ALL KIA SOUL'S WITH 1.6LT ENGINES MADE FROM JULY 8, 2011 THRU AUG 1, 2016 ARE BEING RECALLED..." FOR ENGINE PROBLEMS. I AM NOW UNEXPECTEDLY IMMOBILIZED WITH A $8K+ REPAIR FOR A REBUILT ENGINE WITH 67K+ MILES AS MY OPTION?

MY CAR HAS BEEN STALLING FOR THE LAST 6 MONTHS IT HAD A RECALL ON THE CATALYTIC CONVERTER DUE TO OVERHEATING, RESULTING IN ABNORMAL ENGINE CONBUSION AND DAMAGE TO THE ENGINE PISTONS. I HAVE TAKEN IT TO THE KIA SHOP FOR AN UPGRADE AND THAT DID NOT WORK.

ENGINE BLEW WE TOOK IT TO AVON, IN KIA DEALER. THEY CHECKED IT OUT AND SAID IT WAS A BLOWN ENGINE. THE SHOP MANAGER ALSO INFORMED US THAT THIS YEAR HAD INFERIOR PARTS PUT IN IT. THAN THEY TOLD US IT WAS NOT COVERED UNDER ANY RECALL AND THAT OUR WARRANTY HAD EXPIRED. WE HAD CALL KIA CORP AND THEY HAD GIVEN US A CASE NUMBER THAN THEY TURNED AROUND AND SAID THEY WOULD NOT COVER IT EITHER. THE VEHICLE WAS ON A HIGHWAY WHEN THIS HAPPEN HEARD A LOT OF METAL ON METAL AND KNOCKING SOUND. HAD THE VEHICLE TOWED FROM THAT POINT.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE ENGINE WAS IN THE PROCESS OF BEING REBUILT AT HER EXPENSE AFTER SHUTTING DOWN ON THE HIGHWAY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO COWBOY KIA (443 N INTERSTATE 45 S, CONROE, TX 77301, (936) 494-0600) WHERE IT WAS CONFIRMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE MANUFACTURER'S CONSUMER AFFAIRS OFFICE HAD NOT COMMUNICATED WITH THE DEALER. AS A RESULT, THE VEHICLE HAD NOT BEEN REPAIRED AND HAD BEEN AT THE DEALER SINCE THE END OF APRIL. THE DEALER PROVIDED A LOANER VEHICLE. THE CONTACT FELT THAT THE CONSUMER AFFAIRS OFFICE WAS IGNORING HER. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. ALSO, THE POWER STEERING AND BRAKES LOST POWER. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO STEVENSON KIA OF JACKSONVILLE (LOCATED AT 500 W FAIRWAY RD, JACKSONVILLE, NC 28546, (910) 938-0555) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNED A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING A HIGHWAY RATE OF SPEED FROM ANOTHER STATE, THERE HAD BEEN OTHER DRIVERS ON THE ROADWAY HONKING HORNS TO ALERT THE CONTACT THAT THE VEHICLE WAS SMOKING. THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE ENGINE ASSEMBLY. UPON FURTHER INSPECTING FROM THE REAR VIEW MIRROR AND NOTICED SMOKE COMING FROM THE VEHICLE THEN THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, THE CONTACT EXITED THE VEHICLE AS THE ENGINE BURSTS INTO FLAMES. THE VEHICLE WAS TOWED TO A FACILITY BY THE INSURANCE COMPANY WHO INDICATED THE VEHICLE WAS A TOTAL LOSS. THE DEALER (JANESVILLE KIA, 3419 RYAN RD, JANESVILLE, WI 53545, (608) 743-9600) WAS CALLED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, INDICATED THAT THEY WOULD FOLLOW UP IN THREE BUSINESS DAYS, PROVIDED A CASE NUMBER BUT HAD NOT YET RESPONDED TO THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

THE ENGINE CAUGHT ON FIRE! WHILE I WAS DRIVING ALONG THE HIGHWAY AT A NORMAL 55 MILES PER HOUR. I HEAR A POOF AND THE NEXT THING SAW SMOKE AND PULLED RIGHT TO SIDE OF ROAD, LIFTED THE HOOD AND DISCOVERED THE ENGINE WAS IN FLAMES. I GRABBED A SHEET FROM INSIDE THE CAR AND ATTEMPTED TO BEAT THE FLAMES BACK, ALONG WITH A A CAN OF PEPSI THE ONLY LIQUID I HAD. BUT A GOOD SAMARITAN STOPPED WITH A FIRE EXTINGUISHER AND PUT THE FIRE OUT.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, STOPPED AT A RED LIGHT, ATTEMPTED TO BRAKE, BUT THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR. THE CONTACT STOPPED AT A PARKING LOT, ENGAGED IN PARK, TURNED OFF THE VEHICLE, WALKED AWAY FROM IT . THE VEHICLE ENGULFED IN A FIRE, FLAMES STARTED TO EMERGE FROM THE UNDER THE HOOD. THE POLICE WAS PRESENT AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS CATEGORIZED BY THE INSURANCE COMPANY AS DESTROYED. THE VEHICLE WAS TOWED TO THE INSURANCE LOT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED RECEIVING A RECALL FOR NHTSA NUMBER: 19V120000 ( ENGINE AND ENGINE COOLING ) , BUT AN APPOINTMENT WAS NOT SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE DEALER LEHIGHTON KIA, 1502 BLAKESLEE BLVD, LEIGHTON, PA 18235, WAS AN HOUR AND A HALF AWAY FROM THE RESIDENCE. TE APPROXIMATE FAILURE MILEAGE WAS 65,000. BP *JS

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHEN THE CONTACT TOOK THE VEHICLE TO DARCARS KIA OF FREDERICK (5826 URBANA PIKE, FREDERICK, MD 21704, (301) 696-1200) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING), THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE DEALER RE-FLASHED THE ECU, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THEY OPENED A TECH CASE AND WAITED FOR A DECISION FROM THE MANUFACTURER. THE MANUFACTURER DECIDED NOT TO REPAIR THE VEHICLE BECAUSE IT NEEDED A NEW MOTOR AND THE CONTACT DID NOT WANT TO REPLACE THE CATALYTIC CONVERTER. THE DEALER STATED THAT THE REPAIR WOULD COST OVER $5,000. THE FAILURE MILEAGE WAS 155,760.

ENGINE STARTED MAKING NOISE THEN ENGINE ROD WENT THROUGH ENGINE BLOCK WHILE ON HIGHWAY TRAVELING APPROX 60MPH. CAR STOPPED AND COASTED TO SIDE OF THE ROAD WHILE SMOKE POURED FROM ENGINE. OIL ALL OVER ROAD AND ENGINE. TOWED TO DEALERSHIP. DEALERSHIP SAYS IT'S NOT RELATED TO RECALL #19V120. CONTACTED KIA CUSTOMER SERVICE. CASE REP SAYS IT SHOULD BE COVERED AND THEY HAVE TO CONTACT THE DISTRICT SERVICE REP IN THE AREA. DEALERSHIP REFUSES TO HELP AND KEEPS TRYING TO SELL NEW ENGINE. DISTRICT SERVICE REP WON'T GIVE KIA CUSTOMER SERVICE ANY INFO. THEY'VE REQUESTED INFO TWICE WITH NO RESPONSE. I KEEP GETTING PASSED TO VOICEMAILS WITH NO RETURN CALLS FROM KIA CUSTOMER SERVICE, I'VE TRIED EMAIL AS WELL.

WE LITERALLY BOUGHT OUR 17 YR OLD DAUGHTER A 2014 KIA SOUL 2.0 A MONTH AGO! IN LESS THEN A MONTH FROM PURCHASING SHE WAS DRIVING DOWN OUR MAJOR HIGHWAY AND THE CAR STARTED TO MAKE A LOUD TICKING NOISE AND STARTED TO SHAKE SHE SAID THE CAR STALLED AND SHE WAS ABLE TO COAST TO PULL OVER THE CHECK ENGINE LIGHT AND OIL LIGHT CAME ON TOGETHER ! WE JUST HAD THE CAR SERVICED AT OUR LOCAL KIA DEALERSHIP W OIL CHANGED . SHE WAS ABLE TO GET THE CAR HOME . WE HAD A CERTIFIED MECHANIC COME TOW IT TO SEE WHAT THE PROBLEM WAS HE SAID HE HAD TO PUT 3 Q OF OIL IN IT JUST TO HOOK UP FOR DIOGNOSTIC AS THE OIL WAS BONE DRY ! ALL OF THE READINGS WERE UNSTABLE DUE TO BLOWN MOTOR ! NOT SURE WHY THE 1.6 LITER WAS RECALLED DUE TO ENGINE FAILURE BUT ALL THE COMPLAINTS I HAVE READ IS ON THE 2.0. WE WAS QUOTED 6200$ TO FIX IT BECAUSE THE 2014 ENGINES HAVE BEEN DISCONTINUED! HMMM WHY IS THAT ?! WE HAVE A 9,000$ CAR SITTING THAT I HAVE A LOAN ON PAYING MONTHLY AND OUR DAUGHTER IS WITHOUT A VEHICLE LET ME ADD SHE LOST HER JOB ! I HAVE CALLED THE CONSUMER REPORTS AND EXPLAINED WHAT HAPPENED THEY GAVE ME A CLAIM NUMBER AND SAID SOMEONE WILL CONTACT ME WITHIN 3 BUSINESS DAYS . IT IS NOW GOING ON 2 WEEKS ! I WILL BE LOOKING AT ALL MY OPTIONS AT THIS POINT AND WILL BE CONTACTING OUR LAWYER !

COMING UP TO A STOPLIGHT THE MOTOR DIED AND TRIED TO RESTART IT, BUT THE STARTER WOULD ONLY CLICK. HAD THE CAR TOWED TO MY HOME AND CALLED MY MECHANIC. HE TOLD ME TO CHECK IF TO SEE IF I COULD TURN THE MOTOR OVER BY HAND AND IT WOULD NOT TURN. REMOVED THE OIL PAN AND FOUND A SPUN BEARING ON THE #3 CONNECTING ROD. SO FAR I HAVE SPENT $1200 IN PARTS TO REPAIR IT AS IT IS NOT COVERED BY THE FACTORY WARRANTY AS I AM THE 2ND OWNER.

CAR CAUGHT FIRE ON MAY 24TH 2019. MY SON HEARD/FELT A POP AND GOT OUT AND CHECKED HIS TIRES AND THEY WERE FINE, THEN SMOKE STARTED COMING FROM ENGINE AND CAR WENT UP INTO FLAMES.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 65-70 MPH, THE VEHICLE SHOOK UNCONTROLLABLY, MADE AN ABNORMAL BUBBLING SOUND, AND STALLED. THE VEHICLE WAS COASTED OVER TO THE ROAD SHOULDER AND TOWED TO CLASSIC KIA CARROLTON (2920 N INTERSTATE 35E, CARROLLTON, TX 75007, (866) 559-8140). THE DEALER STATED THAT THE ENGINE DID NOT STALL AND THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

MY MOTOR HAS 103,000 MILES ON IT. IT STARTED MAKING A SLIGHT TICKING SOUND. THE OIL IS CHANGED REGULARLY AND IT WAS NEARLY TIME TO HAVE IT CHANGED. I TOOK MY LITTLE BOY TO SCHOOL AND THE CAR LOST POWER AND THE NOISE GOT A LOT WORSE. I WENT AHEAD AND TOOK IT TO CASTROL TO HAVE THEM CHECK THE OIL. THE OIL WAS FINE BUT WE WENT AHEAD AND CHANGED IT. I ENDED UP HAVING TO HAVE MY CAR TOWED HOME. A MECHANIC LOOKED AT IT AND SAID THAT I NEEDED A NEW MOTOR.

THE MOTOR BLEW AND OIL LIGHT CAME ON WITHOUT ANY WARNING ! IN MOTION ON. HIGHWAY . THE OIL HAD JUST BEEN CHANGED LESS THEN A MONTH PRIOR TO THAT . DIAGNOSTICS SHOWED OIL HAD BEEN BURNT UP CAUSING ROD FAILURE AND MOTOR !

I OWN A 2014 KIA SOUL PLUS WITH 104,000 MILES. THIS CAR HAS HAD DOCUMENTED SYNTHETIC OIL CHANGES ON A REGULAR BASIS. OUT OF NOWHERE THE ENGINE ROD HAS BLOWN. I HAVE CALLED FIVE DIFFERENT MECHANICS AND ALL STATE THE KIA IS KNOWN FOR BAD ENGINES. CALLED JASPER WHO IS WELL KNOWN FOR REBUILT ENGINES AND THEY WILL NOT TOUCH A KIA. I UNDERSTAND THE HYUNDAI HAS RECALLED NUMEROUS CARS FOR BAD ENGINES. KIA HAS RECALLED FROM 2012 TO 2016 THE KIA SOUL BASE FOR BAD CATALYTIC CONVERTER AND ON THE RECALL NOTICE IT SPECIFICALLY STATES THAT THE CATALYTIC CONVERTER CAN DAMAGE THE ENGINE. I HAVE OWNED FOUR CARS WITH MILEAGE OVER 200,000 AND ONE CAR, A MAZDA 626, HAD OVER 325,000 MILES AND I NEVER HAD TO REPLACE AN ENGINE THERE HAS TO BE SOME FEDERAL PROTECTION FOR THE PUBLIC FROM MANUFACTURERS THAT SELL A POORLY MADE PRODUCT THAT MECHANICS FROM ALL OVER KNOW ARE PROBLEMATIC. I ONLY HAVE OWNED THIS CAR FOR LESS THAN 4 YEARS.

WE PURCHASED A CAR FROM A SMALL LOT SELLING USED CARS IN TEMPE, ARIZONA. AT 20 DAYS AND ABOUT 800 MILES THE CAR BEGAN TO MAKE A LOUD KNOCKING NOISE AS MY SON WAS DRIVING THE CAR INTO OUR NEIGHBORHOOD GOING ABOUT 5-10 MILES PER HOUR. HE SHUT OFF THE CAR. I CHECKED THE OIL DIPSTICK AND THERE WAS ZERO OIL IN THE CAR. I IMMEDIATELY CALLED THE SALESPERSON ABOUT THIS ISSUE. HE SAID WE COULD TOW IT TO HIM TO LOOK AT IT AND HE INSISTED THAT HE CHANGED THE OIL IN THE CAR BEFORE WE EVER DROVE IT. DUE TO MY CONCERN THAT THERE WAS NO OIL IN THE CAR, I ADDED 2.5 QUARTS. THERE HAVE BEEN NO OIL LEAKS SINCE WE PURCHASED THE CAR, NOR WERE THERE ANY AFTER I ADDED THE 2.5 QUARTS. WE HAD THE CAR TOWED TO THE DEALER ON A FRIDAY MORNING AND NO REAL WORK WAS COMPLETED. I CALLED KIA CORPORATE AND THEY TOLD ME THEY WERE AWARE OF THIS ISSUE WHERE THE OIL WOULD JUST EVAPORATE AND THAT IT WAS COVERED UNDER SC147. KIA CORPORATE HAD ME CALL A LOCAL KIA DEALERSHIP AND THAT'S WHEN THE SERVICE DEPT SAID KIA CORPORATE WAS WRONG. I MADE A RETURN CALL TO KIA CORPORATE WHO CORRECTED THE FIRST AGENT AND TOLD ME THEY WERE WRONG AND THAT I HAVE TO PAY OUT OF POCKET FOR THIS ISSUE. THE ENGINE ISSUE SHOULD BE COVERED UNDER A CLASS ACTION LAWSUIT - THIS IS THE SAME SYMPTOMS AS OTHER CLASS ACTION LAWSUITS AT THIS TIME FOR OTHER KIA VEHICLES.

I HAD MY OIL CHANGED LAST MONTH AND NOTICED AN ODD SMELL AROUND THAT TIME I DIDNT THINK MUCH OF IT AT THE TIME BECAUSE THERE WAS NO NOISE OR OBVIOUS LEAKS TO WEEKS LATER MY OIL LIGHT STARTED FLASHING SOMETIMES AND I CHECKED THE OIL LEVEL... IT WAS A QUART LOW SO I TOPPED IT OFF AND WENT BACK TO NORMAL FASTFOWARD TO THIS MONTH ITS EMPTIED OUT TWICE I TOOK IT TO A SHOP AND THEY FOUND THE CAT HAD OVERHEATED AND CAUSED AN OIL LEAK AND THERE IS NOW AN AWFUL TICKING NOISE COMING FROM THE ENGINE THE DEALERSHIP SAID THIS IS A KNOWN ISSUE ON THE MODEL WITH THE 1.6 LITER ENGINE AND A RECALL WAS ISSUED BUT THIS RECALL DOESNT COVER THE 2.0 LITER EVEN THOUGH IT IS THE EXACT SAME ISSUE I HAVE DONE SOME RESEARCH AND FOUND SEVERAL OTHER CUSTOMERS WHO HAD THIS SAME ISSUE ON THEIR 2.0 LITER MODELS AND HAD TO BUY NEW ENGINES THIS IS HORRIBLE AND I AS A CONSUMER FEEL A FULL ENGINE FAILURE ON A WELL MAINTAINED CAR THAT ISN'T EVEN 5 YEARS OLD SHOULD BE COVERED BY THE SAME RECALL. KIA NEEDS TO EXPAND THIS RECALL

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). KEARNY MESA CHRYSLER DODGE JEEP RAM (8010 BALBOA AVE, SAN DIEGO, CA 92111) WAS NOTIFIED AND UNABLE TO ASSIST. THE MANUFACTURER WAS NOTIFIED, BUT NOT ABLE TO ASSIST. THE FAILURE MILEAGE WAS 104,000.

SO THE SAME THING THAT THE OTHER KIA ENGINE RECALL IS FOR HAPPENED TO MY KIA WITH A 2.0 L ENGINE I SEE OTHER COMPLAINTS FROM OTHER OWNERS SAYING THIS HAS HAPPENED ON THEIR 2 LITER ENGINE AS WELL BUT THE RECALL DOESNT COVER US SO WE ARE HERE WITH BLOWN ENGINES AND NO REMEDY OTHER THAN TO PAY FOR THE REPAIRS OUT OF POCKET... I THINK THIS RECALL NEEDS TO BE EXPANDED.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND WAS DRIVEN TO THE SIDE OF THE HIGHWAY. ALSO, THE OIL INDICATOR ILLUMINATED AND AN ABNORMAL RATTLING NOISE EMERGED FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS NO OIL IN THE VEHICLE AND THE BOTTOM OF THE ENGINE WAS DAMAGED. THE VEHICLE WAS TOWED TO ANOTHER INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT CALLED CAR TOWN KIA USA (3120 LEXINGTON RD, NICHOLASVILLE, KY 40356, (859) 887-4737) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING AT 50 MPH, THE VEHICLE INADVERTENTLY DOWNSHIFTED. THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH WITH ALL WARNING LIGHTS ILLUMINATING. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROADWAY, TURNED THE ENGINE OFF, RESTARTED AFTER SEVERAL MINUTES AND WAS ABLE TO RESUME DRIVING NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE BUT WAS ABLE TO LOCATE FAILURE CODES FROM THE VEHICLE'S COMPUTER. THE CONTACT WAS UNAWARE OF THE FAILURE CODES. THE VEHICLE WAS THEN TAKEN TO DIFEO KIA (1320 OCEAN AVE, LAKEWOOD, NJ 08701 (833) 842-8290) WHERE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AT THE DEALER DUE TO THE INDEPENDENT MECHANIC HAD REMOVED THE CODES OUT OF THE VEHICLE'S COMPUTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,541.

2014 KIA SOUL. CONSUMER WRITES IN REGARDS TO CATALYTIC CONVERTER SAFETY RECALL. *LD THE CONSUMER STATED THE MOTOR WAS REPLACED DUE TO AN OIL LEAK. THE GAS FLOAT SENSOR AND FUEL PUMP WAS REPLACED.. THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER WAS DIRECTED TO WAIT FOR MAIL NOTIFICATION TO HAVE THE CATALYTIC CONVERTER REPLACED. *JS

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 10-15 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ADDITIONALLY, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WERE SEVERAL FAILURES THAT INCLUDED THE CAMSHAFT SENSOR AND THE DOWNSTREAM OXYGEN SENSOR. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

MY ENGINE BLEW A PISTON AND MY MOTOR EXPLODED WHILE I WAS DRIVING 65 ON THE INTERSTATE. I WAS DRIVING AND ALL OF A SUDDEN MY STEERING WHEEL LOCKED UP, MY BRAKES LOCKED UP, MY ENGINE WAS SMOKING. I HAD TO COAST TO THE SIDE OF THE ROAD WITH MY 4 YEAR OLD IN THE BACK SEAT.

TL* THE CONTACT OWNED A 2014 KIA SOUL. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE UNDER THE HOOD OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER, LIFTED THE HOOD, AND NOTICED FLAMES. THE CONTACT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED TO THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT KIA NEW BRAUNFELS (3363 INTERSTATE 35 FRONTAGE RD, NEW BRAUNFELS, TX 78132, (830) 214-7280) FAILED TO PROVIDE THE REMEDY FOR THE RECALL CAMPAIGN BY ONLY UPGRADING THE COP ECU LOGIC TO PREVENT OVERHEATING OF THE CATALYTIC CONVERTER AND THE ENGINE ASSEMBLY. THE DEALER HAD NOT PROVIDED AN IN-DEPTH INSPECTION OF THE PARTS. THE CONTACT FELT THAT THE MANUFACTURER AND DEALER FAILED TO COMPLY WITH THE REPAIR GUIDELINES AS THE MANUFACTURER REFUSED TO REPLACE THE PARTS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING ON THE HIGHWAY AND THE ENGINE JUST STOPPED. ALL LIGHTS WENT ON AND THE CAR STALLED. I HAD TO PULL TO THE SHOULDER. I WAS TOLD THERE IS A HOLE IN THE ENGINE BLOCK AND ITS 6000 TO FIX!!! I COULDVE DIED!!!

ONLY HAS 104000 MILES WITH REGULAR DOCUMENTED OIL CHANGE. BLOWN ENGINE ROD. AT TRAFFIC LIGHT AND WHEN I ACCELERATED LARGE KNOCKING WAS HEARD

WAS DRIVING DOWN CITY STREET WHEN VEHICLE STARTED TO STALL AND MAKE A KNOCKING NOISE FROM THE ENGINE. PULLED OVER CHECKED AND ADDED A LITTLE OIL, AND WHEN WENT TO START THE CAR IT WAS SLOW TO START AND ENGINE LIGHT IS ON AND REMAINED ON. OIL IS FINE.

THE VEHICLE IS WELL MAINTAINED AND AT 69441 MILES ON THE 2.0 LITER ENGINE, THE ENGINE SEIZED WHILE DRIVING IN HEAVY TRAFFIC ON AN INTERSTATE HIGHWAY. I HAD TO GET OUT AND PUSH IT TO A SAFE AREA OFF THE HIGHWAY. I HAD IT TOWED TO A CERTIFIED MECHANIC AND THE DIAGNOSIS WAS A SEIZED ENGINE. I CONTACTED A LOCAL KIA DEALER AND THEY WOULD NOT COVER IT UNDER ANY WARRANTY. THEY ONLY OFFERED A VERY HIGH ESTIMATE TO REPLACE THE ENGINE. I OPTED FOR MY MECHANIC TO INSTALL A USED REPLACEMENT ENGINE FROM AN AUTO RECYCLING COMPANY. INVOICE FOR THE REPLACEMENT ENGINE IS ATTACHED TO THIS REPORT. SINCE THE REPLACEMENT ENGINE CAME OUT OF THE SAME YEAR AND MODEL KIA SOUL WITH SLIGHTLY LOWER MILES ON IT, I AM CONCERNED THAT THE SAME THING WILL HAPPEN WITH THE METAL CHIP IN THE ENGINE DEFECT ISSUE RECENTLY REPORTED, SINCE I DRIVE MOSTLY HIGHWAY SPEEDS. IT IS EXTREMELY DANGEROUS TO GET OUT AND HAVE TO PUSH THE CAR OFF A BUSY HIGHWAY!

WHEN DRIVING, IT STARTED TO MAKE A LOUD KNOCKING NOISE OUT OF NO WHERE HAD 2 SHOPS CONFIRM THEY HAVE TO GET INTO THE ENGINE TO SEE EXACTLY WHAT WAS INSIDE. THIS CAR WAS WELL MAINTAINED. NO REASON THE ENGINE SHOULD HAVE GONE OUT. CAR WAS 4 FEET DOWN MY STREET WHEN IT STARTED KNOCKING REALLY LOUDLY. WAS NOT EVEN RUNNING FOR A MINUTE.

I NOTICED A STRANGE CLICKING OR SPUTTERING OF MY MOTOR AND THEN THE ENGINE COMPLETELY CUT OFF WHILE DRIVING DOWN A CITY STREET. FORTUNATELY, I WAS ON A STREET, TURNING RIGHT AT A STOP LIGHT...AND NOT THE FREEWAY! FOUND OUT THAT THE ENGINE BLEW AND THAT ALL THE OIL WAS SUCKED UP OUT OF MY CAR. MY NEXT OIL CHANGE WASN'T DUE FOR ANOTHER 1000 MILES. I HAD NO WARNING LIGHTS! NO NOTHING OTHER THAN NON-FUNCTIONING CAR. RESEARCHED ENGINE FAILURE AND FOUND OUT ABOUT THE RECALL ON 1.6 L ENGINES (I HAVE A 2L) BUT SAME ISSUE. MY MECHANIC SAID THAT HE SEES THIS AT LEAST ONCE EVERY 2 MONTHS IN KIA'S. THE 2L NEEDS TO BE ADDED TO THE RECALL! APPARENTLY, AFTER RESEARCH ON THIS SITE, MANY PEOPLE ARE COMPLAINING ABOUT THE SAME ISSUE. PEOPLE COULD GET HURT! WHAT IF I WAS ON THE FREEWAY??? OR, MY ENGINE CAUGHT FIRE??? I'M SO GRATEFUL I'M ALIVE RIGHT NOW.

MY MOTOR EXPLODED JUST LIKE THE 1.6 MOTORS THAT ARE BEING RECALLED BUT MINE IS A 2.0 MOTOR.

3/10/19 VEHICLE SHOWED FLUTTERING ENGINE LIGHT WHILE DRIVING ON RESIDENTIAL STREET (35 MPH). CHECKED, FOUND WAS 3 QTS LOW ON OIL AT 1 WEEK AFTER OIL CHANGE WHEN VEHICLE HAS SHOWN NO NOTICEABLE OIL CONSUMPTION PREVIOUSLY. MAINTENANCE RECORDS SHOW ON SCHEDULE OR BETTER SINCE PURCHASE. DEALER STATES INTERNAL ENGINE DAMAGE @84,526 MILES - SYMPTOMS MATCH RECALL 19V-120, INCLUDING OBDII CODE & CATALYTIC CONV, BUT IS DENIED BY MANUFACTURER UNTIL THE POSSIBILITY OF LEGAL ACTION & MEDIA COVERAGE IS BROUGHT UP. IS NOW BEING 'REVIEWED' BY MANUFACTURER, WHILE NO USUAL DEALER ASSISTANCE - MOST ESPECIALLY 'LOANER' VEHICLE - IS PROVIDED. IMPORTANT: AS STATED IN THE NHTSA SAFETY REPORT, KIA DOES NOT PRODUCE VINS SEQUENTIALLY, THUS THE USUAL MANUFACTURER'S VIN DATABASE METHOD APPEARS INEFFECTIVE - A VIN SEARCH TURNS UP NO RECALL FOR THIS VEHICLE, INCLUDING PREVIOUS ONES IT HAS BEEN SERVICED FOR, A RESULT REPORTED BY OTHER KIA OWNERS SPOKEN TO WHILE WAITING AT THE DEALER'S SERVICE CENTER. THIS MAY BE THE REASON FOR THE WIDESPREAD ISSUES WITH RECALL DENIAL.

RECENTLY FILED A COMPLAINT REGARDING MY 2014 KIA SOUL ENGINE FAILURE, MY ENGINE IS A 2.0 IT MAKES NO SENSE THAT A 1.6 LITER ENGINE IS BEING RECALLED

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE STALLED AND MADE AN ABNORMAL NOISE AS IF PRESSURE WERE BEING RELEASED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO DRIVE, BUT SHORTLY AFTER, BEGAN SHAKING, SMOKING, AND MAKING CLUNKING NOISES. THE CONTACT SHIFTED INTO NEUTRAL AND PULLED THE VEHICLE OVER TO A SAFE LOCATION. THE VEHICLE WAS TOWED TO OAKES KIA (2900 BURLINGTON ST, NORTH KANSAS CITY, MO 64116). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 73,350.

ON 02/15/2019 I WAS DRIVING ON COUNTY HWY H IN DELTA TOWNSHIP, WI AT 45 MPH WHEN SUDDENLY I HEARD A LOUD NOISE AND MY 2014 KIA SOUL LOST POWER. AS IT LOST POWER, FIRST MY OIL LIGHT STARTED BLINKING AND THEN MY CHECK ENGINE LIGHT CAME ON AND STARTED BLINKING ALSO. I WAS ABLE TO TURN IT AROUND AND DRIVE APPROX. 100 FT INTO THE DELTA TOWN HALL PARKING LOT WHERE I DISCOVERED MY ENGINE WAS SMOKING AND I HAD LOST NUMEROUS FLUIDS OUT OF THE ENGINE. I THEN CALLED A LOCAL WRECKER AND THEY TOWED IT TO THEIR SHOP. A&L AUTO IN IRON RIVER, WI. THEY STATED AFTER LOOKING AT IT THAT SOMETHING MADE A LARGE HOLE IN THE SIDE OF THE ENGINE AND MOST LIKELY THE ENGINE WOULD NEED TO BE REPLACED. I THEN REQUESTED THEY TOW IT TO THE KIA DEALERSHIP IN DULUTH, MN WHERE I PURCHASED THE VEHICLE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND LATER TOWED TO CROWN KIA (903-581-7688, LOCATED AT 4818 TROUP HWY, TYLER, TX 75703) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

MY DAUGHTER WAS DRIVING THE VEHICLE ON 02/22/2019, AND IT STARTED MAKING A LOUD KNOCKING SOUND. WE WERE ABLE TO GET THE CAR HOME AND DROVE IT TO THE DEALER ON 02/23/2019. THE VEHICLE DIDN'T MAKE IT ALL THE WAY TO THE DEALER. THE DEALER DETERMINED THAT THE ENGINE FAILED AND THAT THERE WAS EXTENSIVE ROD BEARING DAMAGE. THIS VEHICLE HAD ONLY 77526 MILES ON IT.

ON 09/23/2018, WHILE DRIVING 70 ON THE HIGHWAY ABOUT 1 MONTH AFTER MY TUNE UP, MY CAR STARTED MAKING THIS HORRIBLE NOISE AND THE ENGINE AND OIL LIGHTS STARTED FLASHING AND THE CAR STARTED JERKING AND RATTLING REALLY HARD. I PULLED OVER AND DISCOVERED THAT THE ENGINE BLEW A SPARK WIRE (I HAVE A VIDEO). I DROVE TO THE NEAREST ADVANCE AUTO PARTS AND A MECHANIC OF 30 YEARS SAID HE NEVER SEEN NOTHING LIKE IT. THE NEXT DAY I TOOK IT BACK TO CASTROL (WHO COMPLETED MY TUNE UP) AND THEY CHANGED ALL SPARK PLUGS AND WIRES STATING THAT THEY NEVER SEEN THAT HAPPEN BEFORE AND THERE WERE NO LEAKS AND NO INDICATION AS TO WHY THAT HAPPENED. ON 12/172018, THE CAR STARTED JERKING AND RATTLING AGAIN WHILE GOING ABOUT 45-50 ON A MAIN ROAD AND ONCE I PARKED, IT COMPLETELY SHUT OFF. I HAD IT TOWED TO ED VOYLE KIA AND WAS TOLD THAT THERE WAS A RECALL ON MY ENGINE SO IT WILL BE REPLACED. THEY PUT ME IN A RENTAL AND TWO MONTHS LATER I WAS TOLD THAT YES, THERE IS A RECALL, HOWEVER, MY VIN # HASN'T COME UP YET SO I CAN PAY OUT OF POCKET AND BE REIMBURSED ONCE MY VIN# COME UP. THEY TOOK THE RENTAL BACK AND I'M NOW WITHOUT TRANSPORTATION. I CAN'T GET TO WORK AND I STILL OWE ABOUT 10K ON MY CAR. NO ONE IS HELPING ME AT KIA AND I'VE BEEN GIVEN THE RUN AROUND. I LITERALLY WAS PROVIDED A PO BOX TO SEND MY COMPLAINT TO. I'VE SPOKEN TO SEVERAL PEOPLE YET NO ONE SEEM TO CARE

BOUGHT A USED 2014 KIA SOUL IN 12/2015 WITH 34,000 AND PUT ON 17,400 MILES TO DATE.APPROX. 12/27/18 HEARD A VERY SLIGHT KNOCKING, TAPPING NOISE (HAD TO TURN THE ACCESSORIES OFF TO HEAR IT) AND CHECKED THE OIL LEVEL (WHICH WAS FINE-JUST HAD IT CHANGED). NO LOSS OF POWER, NO SMOKING, AND NO WARNING LIGHTS CAME ON. THE WEATHER WAS COLD (WINTER IN THE NORTHEAST) SO I ASSUMED THE NOISE WAS A COLD ENGINE AND THE NOISE WAS HARDLY AUDIBLE AS THE CAR WARMED UP. IT EVENTUALLY GOT LOUDER AND LOUDER AND GOT FASTER AS I ACCELERATED (STILL NO LOSS OF POWER, ETC. I STOPPED DRIVING THE CAR MIDDLE OF JANUARY 2019 AND PARKED IT IN MY DRIVEWAY.(I WAS AFRAID I WOULD DO MORE DAMAGE) AND HAD IT TOWED TO A KIA DEALER TO HAVE THEM ASSESS THE NOISE. ON 1/29/19 THE DEALER CALLED ME AT WORK AND TOLD ME "YOU NEED A NEW ENGINE"....AND ALSO TOLD ME SHE SPOKE TO SERVICE DEPT. AND THERE IS NOTHING THEY CAN DO FOR ME BECAUSE IT WAS OUT OF WARRANTY BY 5 WEEKS (APPROX.).I'VE SUBMITTED ALL OF MY MAINTENANCE RECORDS TO DATE (DONE BY MANUFACTURER'S DATES/ONLY OIL CHANGES/ DID NOT NEED ANY MECHANICAL REPAIRS). I'VE CONTACTED KIA HEADQUARTERS APPROX. 16 TIMES AND NO ONE HAS RETURNED ANY CALLS. LAST TIME I SPOKE TO THEM THEY ARE IN THE 'WAITING STAGE' TO SEE WHAT DECISION CAN BE MADE AS FAR AS ?? REPAIR OR REPLACEMENT OF THE ENGINE. THEY WOULD LIKE ME TO PAY FOR IT. (THEY WANT TO MAKE SURE IT'S NOT SOMETHING I DID TO THE CAR). MEANWHILE MY VEHICLE IS SITTING ON THE BACK LOT OF THE DEALER. KEEP IN MIND I'VE ONLY PUT ON 17,400 MILES IN 3 YEARS.......PLEASE ADDRESS IF YOU CAN. THANK YOU! (I DO HAVE ALL THE INVOICES, MAINTENANCE RECORDS, BUT CANNOT SCAN AT THIS TIME)

I WAS MID TURN GOING HOME WHEN SUDDENLY MY CAR REFUSED TO SPEED UP AND BECAME TO RUMBLE. I SUCCESSFULLY MADE IT HOME RIGHT DOWN THE STREET. WHEN WHILE APPROACHING MY HOME MY VEHICLE STALLED AND ALL LIGHTS SUDDENLY CAME ON. OIL, ENGINE, BATTERY. I HAVE NOT HAD ANY ISSUES WITH MY CAR AND I GET MY OIL CHANGES REGULARLY ( WARNING LIGHT HAS NEVER CAME ON). I HAD TRIPLE A TOW MY VEHICLE TO THE DEALERSHIP AS I AM STILL UNDER WARRANTY. THEY WANTED TO CHARGE MY 145 TO JUST LOOK AT IT. THEY SAID THE WARRANTY COMPANY MIGHT NOT COVER THE ENGINE BEING SHOT. THE DEALERSHIP HAS NOT REPLACED MY MILES STICKER TO TELL ME WHEN I NEED AN OIL CHANGE THE LAST THREE TIMES I'VE BEEN THERE. THEY NEVER INFORMED ME HOW LONG THEIR OIL CHANGES ARE GOOD FOR. I HAVE READ MANY REVIEWS ON THIS CAR AND MANY PEOPLE HAVE HAD THE SAME ISSUE. MY CAR IS COVERED UNDER WARRANTY BUT THEY WANT TO CHARGE ME AND MIGHT NOT EVEN FIX IT. I HAVEN'T BEEN ABLE TO WORK WITHOUT MY CAR SO I AM LOW ON FUNDS. IF A ENGINE ISSUES ARE VERY COMMON WITH THIS MODEL OF VEHICLE THEY SHOULD BE ABLE TO REPLACE NO QUESTIONS ASKED. I PAY FOR MY WARRANTIES BUT THEY CANT HELP ME?

ON OCTOBER 27, 2018 WHILE DRIVING ON I-10 WEST TOWARDS DOWNTOWN BATON ROUGE, MY 2014 KIA SOULS' ENGINE 'POPPED' AND LOST ACCELERATION VERY SUDDENLY IN HEAVY TRAFFIC. IT WAS TOWED IMMEDIATELY TO ALL STAR KIA OF BATON ROUGE ON SIEGEN LANE WHERE IT WAS PURCHASED FOUR MONTHS PRIOR. IT WAS DETERMINED BY THE SERVICE DEPARTMENT THAT THE SOUL HAD A 'MASSIVE ENGINE FAILURE' WHICH CAUSE IT TO THROW A ROD THROUGH THE ENGINE BLOCK. IT WAS ALSO AT THIS TIME THE SERVICE DEPARTMENT INFORMED ME THAT THE MANUFACTURES WARRANTY DOES NOT APPLY TO ME SINCE I AM NOT THE ORIGINAL OWNER AND KIA HAS NO RESPONSIBILITY FOR THE REPAIR OR REPLACE OF THE ENGINE. AFTER RESEARCHING THE PROBLEM WITH THE ENGINE FAILURE ONLINE, I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH THE 2014 AND 2015 KIA SOULS. SEVERAL REPORTS HAVE BEEN FILED WITH THE NHTSA CONCERNING BOTH ENGINE FAILURES AND ENGINE FIRES, BUT HAS NOT BEEN INCLUDED IN THE RECENT RECALLS. I IMPLORE THE NHTSA TO INCLUDE THE 2014 KIA SOUL IN THE RECENT RECALLS FOR HYUNDAI AND KIA DUE TO ENGINE FIRE PROBLEMS.

I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY HEARD A CLICKING SOUND IN THE FRONT. MY CAR SEEMED TO BE PUT OF GEAR AND WAS REVVING UP. I IMMEDIATELY PULLED TO THE SIDE AND IT DIED RIGHT THERE. I HAVE 102K ON THIS CAR AND IT IS COMPLETELY DEAD. I WAS TOLD ENGINE NEEDS TO BE REPLACED

SAFETY CONCERN: ENGINE CAUGHT FIRE WHILE DRIVING. THE VEHICLE IS A 2014 KIA SOUL WITH 104,000 MILES. THE VEHICLE WAS BEING DRIVEN THROUGH A RESIDENTIAL AREA AT <20 MPH WHEN THE ENGINE MADE A SINGLE "POP" SOUND AND THE VEHICLE EXPELLED A LARGE BLACK CLOUD OF SMOKE FROM THE EXHAUST PIPE. THE DRIVER PULLED OVER, INTO A GAS STATION. SHORTLY BEFORE COMING TO A COMPLETE STOP, THE DRIVER HEARD ANOTHER LOUD "POP" SOUND FROM THE ENGINE AREA OF THE VEHICLE, FOLLOWED BY AN ADDITIONAL CLOUD OF BLACK SMOKE ESCAPING FROM THE ENGINE AREA. WHEN THE VEHICLE REACHED A COMPLETE STOP, THE DRIVER EXITED THE VEHICLE AND OPENED THE HOOD OF THE CAR, TO DISCOVER THE TOP OF THE ENGINE WAS ON-FIRE. THE FIRE WAS AS TALL AS THE ENGINE HOOD AND WIDE AS THE MOTOR. IT APPEARS ALL COMPONENTS IN THE ENGINE AREA WERE BURNED/MELTED, INCLUDING THE MOTOR COVER, HOSES, AND ELECTRICAL WIRES. THE DRIVER NOTIFIED THE GAS STATION ATTENDANT OF THE FIRE, AND USED THE GAS STATION'S FIRE EXTINGUISHER TO EXTINGUISH THE ENGINE FIRE. THE OWNER OF THE VEHICLE WAS NOTIFIED THIS REPAIR WAS NOT ELIGIBLE FOR WARRANTIED REPAIR, WHICH EXPIRED AT 100,000 MILES, ACCORDING TO THE KIA SERVICE REPRESENTATIVE. THE VEHICLE WAS TOWED BY KIA TO A KIA DEALERSHIP, AT THE EXPENSE OF THE OWNER, WHERE IT REMAINED DORMANT FOR 5 DAYS, DUE TO A HOLIDAY BREAK.

11/23/2018 1445 TRAVELING FROM WILSONVILLE OR TO NETARTS BAY, OR ON HWY 6 WESTBOUND CATASTROPHIC ENGINE FAILURE/ KIA ENGINE OIL DEFECT - ENGINE SEIZED AT HIGHWAY SPEEDS. SAFELY GOT INTO TILLAMOOK TO CALL AAA FOR AN 85 MILE TOW BACK HOME TO WILSONVILLE. HAD A VERY LONG WAIT IN THE RAIN FOR TOW TRUCK. WE REGULARLY CHANGED OIL AND PERFORMED ALL SCHEDULED MAINTENANCE OF WHICH WE HAVE COMPLETE RECORDS, VERY CLEAN AND NO ACCIDENTS. NO WARNING TO ANY PROBLEM BEFORE INCIDENT. AFTER THE INCIDENT WE HAD THE OIL CHECKED AND CHANGED AGAIN AT VALVOLINE INSTANT OIL CHANGE IN TILLAMOOK JUST TO SEE IF THEY COULD HELP. NEW OIL DID NOT IMPROVE THE CONDITION.

WHILE DRIVING ON INTERSTATE AT 60 MPH LOUD SOUND FROM ENGINE AND ALL POWER LOST. WAS ABLE TO PULL OVER TO SHOULDER AND DIP STICK SHOWED NO OIL IN ENGINE. OIL JUST CHANGE BY TWO MONTHS PRIOR BY KIA DEALERSHIP. LOOKED UNDER CAR AND POOL OF OIL. HAD TO HAVE VEHICLE TOWED TO DEALERSHIP AND WAS INFORMED THE ENGINE BLEW AND IT WAS NOT COVERED UNDER MANUFACTURERS WARRANTY AS WE PURCHASED THIS VEHICLE USED FROM THE DEALERSHIP AND THE WARRANTY IS NOT TRANSFERABLE. THE VEHICLE HAD 70,000 MILES AND THE ENGINE BLEW. SO MUCH FOR A 10 YEAR 100,000 MILE WARRANTY WHEN KIA DOES NOT TRANSFER THE WARRANTY TO A VEHICLE THEY SELL AT THE DEALERSHIP. ITS CALLED A MANUFACTURER WARRANTY NOT A OWNER WARRANTY. KIA NEEDS TO STEP UP AND TAKE RESPONSIBILITY FOR THE FAULTY ENGINES THEY HAVE USED. THE DEALERSHIP EVEN ADMITTED THIS WAS A ENGINE FAILURE AND NOT OWNER FAILURE. I HAVE OWNED 4 KIA'S AND WILL NEVER OWN ANOTHER ONE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 25 MPH, THE CONTACT SMELLED A BURNING ODOR AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA ACTION NUMBER: DP18003 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO NEMET KIA (153-03 HILLSIDE AVE, JAMAICA, NY 11432, 718-523-1145) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. *DT*JB *JS

DAUGHTER DRIVING IN LOCAL TRAFFIC 30 MPH. BLUE SMOKE AND ENGINE NOISE THEN TOTAL LOSS OF POWER. TOWED TO MECHANIC AND SAID THERE IS A HOLE IN THE ENGINE AND METAL SHARDS THAT CAME OUT THE HOLE. ALL OIL SPILLED OUT. TAKING TO KIA DEALER FOR REVIEW. ENGINE IS LOST. 67,000 MILES.

SO AT 106000 MILES ENGINE BLOW UP. COME TO FIND OUT THIS ENGINE IS THE SAME ENGINE BEING RECALLED ON OTHER KIA MODELS FOR SAME THING. KIA WOULD NOT HELP ME WITH THE REPAIR. THIS ENGINE NEEDS TO BE RECALLED ALSO. IT BLOWS BECAUSE THE HOLD FOR THE PISTONS WHERE CUT WRONG. I WAS TOLD THIS BY THE KIA DEALER THAT FIXED MY CAR

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. IN ADDITION, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS NO OIL IN THE VEHICLE. THE CONTACT WAS CONCERNED THAT THERE WAS NO WARNING INDICATOR TO ALERT THEM OF THE OIL LEVEL. THE VEHICLE WAS ALSO TOWED TO CRAIN KIA OF BENTONVILLE (2901 MOBERLY LN, BENTONVILLE, AR) WHERE THE FAILURE WAS CONFIRMED. THE DEALER RECOMMENDED THAT THE ENGINE BE REPLACED. THE OIL ALERT FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

MY 2014 KIA SOUL COULD HAVE KILLED MY KIDS WHEN IT BLEW A ROD AT 120,000 MILES. MY 18 YEAR OLD SON WAS DRIVING (MY 21 YEAR OLD DAUGHTER WAS A PASSENGER) MY CAR IN A BUSY 4 LANE TRAFFIC IN UTAH WHEN THE CAR LOST ALL POWER! I AM JUST GRATEFUL THAT MY CHILDREN DID NOT DIE. I BOUGHT THIS CAR BECAUSE KIA'S ARE SUPPOSED TO RUN FOREVER. I DID REGULAR MAINTENANCE ON MY CAR AND NOW I AM LOOKING AT $5,000 TO REPAIR MY CAR! I CALLED KIA HEADQUARTERS AND THE ONLY THING I GOT WAS TREATED BADLY! HOW COULD THIS BE MY FAULT? AN INTERESTING THING IS THAT A CO-WORKER OF MINE HAD A 2014 KIA THAT DID THE EXACT SAME THING AT 110,00 MILES! SHE ALSO HAD TO PAY THE MONEY AND KIA TREATED HER BADLY AS WELL. I NEED HELP TO PAY FOR THE REPAIRS FROM KIA IT IS THEIR FAULT!

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 35 MPH, THE VEHICLE LOST A LARGE AMOUNT OF POWER AND MADE CLANKING AND KNOCKING NOISES. THE VEHICLE WAS ABLE TO BE DRIVEN HOME AT 10 MPH. THE VEHICLE WAS TOWED TO CAR PROS KIA HUNTINGTON BEACH (18835 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (714) 274-6176) WHO STATED THAT THEY WOULD HAVE TO INVESTIGATE THE FAILURE; HOWEVER, THEY MENTIONED THAT THE ENGINE MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 53,000. THE CONSUMER STATED WOULD LIKE THE VEHICLE TO BE SWAPPED OUT FOR A BRAND NEW VEHICLE. THE CONSUMER IS REQUESTING A RETURN PHONE CALL OR PROVIDED WITH NHTSA HOTLINE NUMBER.

ON AUGUST 16, 2018 AT APPROX 1030 PM MY DAUGHTER WAS DRIVING ON ROUTE 5 IN HOLLIS CETNER MAINE AT APPROX 50 MPH AND CAR STARTED RUNNING ROUGH, SMOKE STARTED COMING FROM UNDER HOOD. PULLED OVER TO THE SIDE OF ROAD AND CAR WAS ON FIRE UNDERNEATH ENGINE, MELTING THE ENGINE. FOUND MELTED ENGINE PARTS (PISTON HEADS, CONNECTING RODS) ON THE GROUND ALONG WITH OTHER MELTED PARTS. FIRE WAS PUT OUT BY HOME OWNER ON ROUTE 5

MY ENGINE SEIZED WHILE DRIVING IN 2016 IT WAS REPLACED AS IT WAS DEFECTIVE AT 45,000 MILES NOW 2018 THE ENGINE HAS BASICALLY DONE THE SAME THING WITH 54,000 MILES UNABLE TO DRIVE HAD TO WAIT 2 DAYS FOR TKIA TO DETERMINE IF I WAS AT FUALT OR THE ENGINE ITSELF FINALLY DETERMINED IT WAS KIA FAULT TO BE REPLACED AGAIN DUE TO DEFECT AFTER READING OTHER CONSUMERS REPORTS THEY HAVE HAD PROBLEMS WITH THEIR ENGINES SEIZING, CATCHING FIRE ETC

I WAS DRIVING DOWN THE HIGHWAY FEW MONTHS AGO AND SUDDENLY THE CAR JUST STALLED I WAS GOING ABOUT 60 MILES AN HOUR AND THE CAR JUST STALLED AS I WAS DRIVING DOWN THE FREEWAY AND IT JUST DID IT AGAIN A COUPLE OF WEEKS AGO I HAD TO START THE CAR BOTH TIMES AS IT WAS ROLLING TO KEEP FROM LOSING CONTROL THE VEHICLE.NOW I AM AFRAID.

MY CAR ENGINE EXPLODED AND CAR CAUGHT FIRE. KIA SAID THEY WILL NOT DO ANYTHING ABOUT IT. THE ENGINE WAS MAKING A LAWN MOWER NOISE PRIOR WITH NO CHECK ENGINE LIGHT THEN A FEW DAYS LATER THE ENGINE BLEW. I WAS IN CRUISE CONTROL WHEN ALL THIS HAPPENED. BY THE TIME I MADE MY WAY TO THE EDGE OF THE ROAD MY CAR WAS FULLY ENGULFED.

I LENT MY CAR TO A FRIEND WHOM WHILE DRIVING THE ENGINE BEGAN RUNNING ROUGH, HE PULLED QUICKLY INTO A GAS STATION AND PARKED. HE CHECKED THE ENGINE OIL AND THERE WAS NONE. HE ADDED 1 QUART OF OIL AND STARTED THE ENGINE HOWEVER IT RAN HORRIBLELY SO HE QUICKLY TURNED IT OFF. HE NOTIFIED ME. I HAD IT TOWED TO A KIA DEALERSHIP WHO CONFIRMED THE ENGINE NEEDED TO BE REPLACED. SINCE THE VEHICLE CAME WITH A LIFETIME ENGINE WARRANTY PLUS I KEPT THE CAR MAINTAINED ACCORDING TO DEALER REQUIREMENTS THEY FORWARDED MY MAINTENANCE RECORDS TO A THIRD COMPANY WHICH IS RESEARCHING THE CAUSE OF THE ENGINE FAILURE AND WILL THEN DECIDE IF THEY WILL REPLACE THE ENGINE. THE CAR HAD 105,000 MILES ON IT WITH NO PROBLEMS UP UNTIL THAT TIME.

VEHICLE ENGINE SHUT OFF WITHOUT ANY WARNING, COULD NOT GET IT TO START. HAD IT TOWED TO LOCAL FIRESTONE SHOP WHERE THEY DETERMINED THE ENGINE HAD NO OIL AND NEEDS TO BE REPLACED. ITS NOT FAIR AS A VEHICLE OWNER THAT MAINTANS THEIR VEHICLE REGULARLY TO HAVE SOMETHING LIKE THIS HAPPEN. I DIDN'T GET ANY KIND OF WARNING TO INDICATE THERE WAS A PROBLEM. VEHICLE JUST LOST OIL WITHOUT ANY SIGNS OF LEAKS AND NO CHECK ENGINE LIGHT OR OIL LIGHT TO GIVE ANY KIND OF WARNING

MY FOUR YEAR OLD SON AND I WHERE DRIVING DOWN THE ROAD AND OUT OF NOWHERE IT STARTS SHAKING, SMOKING, AND OIL STARTS SPEWING. I PULLED OVER AND CALLED A TOW TRUCK. WAS TOLD MY ENGINE EXPLODED. CALLED KIA AND THEY WILL DO NOTHING. I AM 1800 MILES OVER MY 100,000 MILE WARRANTY AND HAVE DONE EVERY MAINTENANCE REQUIRED. I STILL OWE ON THIS CAR AND EVEN THOUGH KIA HAS RECALLS ON SORENTOS AND OPTIMAS FOR THIS, THEY ARE NOT DOING ANYTHING.

WHILE DRIVING ON HIGHWAY WITH FLOW OF TRAFFIC WITHOUT ANY DASHBOARD LIGHT WARNING THERE WAS A POOF OF SMOKE, SMELL OF OIL AND MY VEHICLE LURCHED. I PULLED TO THE SHOULDER OF THE HIGHWAY AND THERE WAS A PUDDLE OF OIL WHERE MY VEHICLE STOPPED.

11/10/17: DRIVING SOUTH BOUND ON THE TACONIC STATE PARKWAY MY VECHICLE STARTED MAKING A KNOCKING SOUND AND STALLED DURING DRIVING. LUCKILY I WAS ON THE RT HAND SIDE AND MADE IT TO PULL OVER. GOT MY CAR TOLD AND MECHANIC TOLD ME MY ENGINE SEIZED. HE ALSO TOLD ME THIS WASN'T THE FIRST 2014 KIA SOUL THAT THIS HAS HAPPENED TOO. TOOK ME BY SURPRISE BECAUSE MY VEHICLE HAS NEVER MISSED AN OIL CHANGE. I CALLED KIA AND THEY ARE LOOKING INTO IT.

ENGINE CUT OFF WITHOUT WARNING WHILE CAR WAS MOVING IN BOULEVARD TRAFFIC, DECELERATING AS I APPROACHED A TURN INTO A SHOPPING PLAZA. OIL LIGHT CAME ON. ENGINE WOULD NOT RESTART. MECHANIC SAYS THERE ARE LOOSE LITTLE PIECES OF METAL INSIDE ENGINE AND THAT ENGINE MUST BE REPLACED. I HAVE FOLLOWED ALL MANUFACTURER'S RECOMMENDATIONS FOR MAINTENANCE. THIS ENGINE SHOULD NOT HAVE SELF-DESTRUCTED AT 93,000 MILES. I AM FILING THIS INFO WITH NHTSA BECAUSE I SUSPECT THAT PREVIOUS KIA ENGINE RECALL SHOULD HAVE INCLUDED THIS MODEL ALSO.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,500.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 75 MPH, THE VEHICLE'S SKID LIGHT ILLUMINATED AND THE VEHICLE STALLED WITHOUT WARNING IMMEDIATELY AFTERWARDS. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED, BUT THE DEALER COULD NOT FIND ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 102,000.

SOUL+ HAS ROTTEN EGG/EXHAUST SMELL COMING INTO THE CABIN AS VEHICLE IS DRIVEN. CANNOT BE DRIVEN WITH WINDOWS ALL THE WAY UP. DOESN'T MATTER IF AC/HEAT IS ON OR OFF. PERIODICALLY, SMELL COMES AND GOES AS IT IS DRIVEN. DOES NOT MATTER IF IT IS SURFACE STREETS OR HIGHWAY DRIVING...ALTHOUGH IT IS MORE PREVALENT AT 70+MPH. IRRITATES MY ASTHMA...LUNGS HURT AFTER DRIVING FOR A FEW MINUTES AND COUGHING PERSISTS ACCOMPANIED BY A HEADACHE. VEHICLE IS DRIVEN TO AND FROM WORK UNDER NORMAL CONDITIONS. IT WAS TAKEN IN TO BE SERVICED AND THE TECH TOLD ME TO USE ONLY TOP TIER FUELS. I HAVE USED THEM EXCLUSIVELY FOR SEVERAL WEEKS AND THE PROBLEM PERSISTS...SEEMS EVEN WORSE. APPEARS TO BE A LEAK IN THE EXHAUST SYSTEM BEFORE THE CATALYTIC CONVERTER AND/OR A BLOCKED CAT. I'M AFRAID TO DRIVE IT WITH THE WINDOWS DOWN. I TRIED TO DRIVE IT THREE HOURS AWAY TO VISIT FAMILY A MONTH AGO AND HAD TO KEEP THE WINDOWS DOWN OR MY DAUGHTER WOULD COMPLAIN OF THE SMELL. SINCE THIS HAS STARTED, THERE IS ALSO A MUSTY/DAMP SMELL WHEN THE CAR IS FIRST STARTED. VEHICLE IS GOING BACK IN TOMORROW MORNING. VEHICLE HAS APP. 7500 MILES ON IT...SO RELATIVELY NEW.

UNDER NORMAL AND MILD ACCELERATION, THERE IS NOTICEABLE HESITATION AND POWER LOSS WHEN THE AUTOMATIC TRANSMISSION SHIFTS UP; MOST NOTICEABLE WHEN SHIFTING OCCURS FROM 2ND TO 3RD AND 3RD TO 4TH GEARS. *JS