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2011 Kia Soul Body & Structure Problems

6 owner-reported body & structure complaints from NHTSA data

6
Complaints
1
Recalls
Mar 2016Dec 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Body & Structure Recalls (1)

RECALLCampaign #14V822000

STRUCTURE:BODY:ROOF AND PILLARS

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

Fix: Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.

Owner Complaints (6)

mediumSTRUCTURE
Filed: Dec 2021

On November 18th, 2021, at 7.20 AM while driving at posted speed limit of 45mph, the hood on my 2011 Kia Soul suddenly flew open, hitting the window, causing me to slow down and stop on the side of the road. After inspecting the destroyed hood, hinges and severally damaged roof, I proceeded to secure the hood so I can get back to my home and begin the process of working this out. To my knowledge, there have been no recalls or complainants on the hood latch mechanism that should have prevented this. I was the only occupant at the time and could have resulted in serious injury or even death, if there were more cars at the time who knows what the outcome would have been. Unknow about reproducing the issue. The vehicle has now been estimated 2 times by the insurance company and still ongoing. No warning lamps of any kind were given. As of today I am still dealing with the Insurance company as they are not wanting to pay what the estimate is, leaving me stranded. Kia needs to make this right and step in.

NHTSA #: 11443904
mediumSTRUCTURE,ENGINE
Filed: Nov 2018

WHEN TURNING CAR ON IT THE ENGINE MAKES A KNOCKING SOUND. CAR IS LOSING ACCELERATION ON ROADS ESPECIALLY EXPRESSWAY. ALSO, THE ENGINE PINGS OR KNOCKS WHEN TURNING THE CAR OFF. I HAVE EVEN HEARD THE ENGINE KNOCK WHILE IN MOTION. THE FRONT WINDSHIELD MOLDING GARNISH LH LOCATED ON THE DRIVER SIDE FLEW OFF WHILE DRIVING ON THE EXPRESSWAY AND HIT ANOTHER CAR! LOSING THIS MOLDING GARNISH CAUSES AIR TO LEAK INTO THE WINDSHIELD.

NHTSA #: 11151646
mediumSTRUCTURE,UNKNOWN OR OTHER
Filed: Mar 2016

WHEN IT RAINS THE FLOORBOARDS FILL WITH WATER (LITERAL PUDDLE) FRONT AND BACK, MAINLY ON THE DRIVERS SIDE. I PURCHASED THIS VEHICLE NEW AND HAVE BEEN THE ONLY OWNER, I DID NOT NOTICE THE ISSUE UNTIL AFTER THE MILEAGE WARRANTY HAD SLIGHTLY EXPIRED. I CONTACTED THE DEALER ONCE I NOTICED THE ISSUE AND THEY OF COURSE WANTED $$$ TO EVEN LOOK INTO THE ISSUE. IN RESEARCHING FOR A RESOLUTION ON THE INTERNET THIS APPEARS TO BE A VERY COMMON ISSUE WITH THESE VEHICLES. THE MAIN CONCERN IS HEALTH SAFETY AND POSSIBLE ELECTRICAL ISSUES THAT CAN RESULT FROM SO MUCH INTERIOR WETTING. I HAD CONTACTED THE DEALER AGAIN (BILL BYRD KIA PANAMA CITY FL) TO ASK IF THERE WAS ANY NEW INFORMATION CONCERNING THIS ISSUE AND SPOKE WITH AND ALLAN AND A CHRIS AT THE SITE AND WAS HUNG UP ON BY BOTH INDIVIDUALS.

NHTSA #: 10852156
mediumSTRUCTURE
Filed: Nov 2015

WHILE TRAVELING AT 55MPH THE HOOD RELEASED HITTING THE ROOF ABOVE THE WINDSHIELD. CAUSED DAMAGE TO THE ROOF, THE HOOD AND THE FENDERS. NOTE THAT THE HOD HAD NOT BEEN OPENED FOR OVER A MONTH. ALSO NOTE THAT THE HOOD WAS IN THE FULLY CLOSED POSITION BEFORE STARTING OUT ON THE ROAD ON 11/20/2015.

NHTSA #: 10795314
mediumSTRUCTURE,WHEELS,VISIBILITY/WIPER
Filed: Oct 2015

3 PROBLEMS :#1 THE WHEEL PRESSURE LIGHT STAYS ON WHEN IDLE AND WHEN I'M DRIVING IT BUT, MY TIRES ARE AT THE SAME PSI. MAKES ME KEEP THINKING SOMETHING IS WRONG. #2 IN THE WINTER TIME THE RUBBER MOLDING AROUND DOORS STICKS BAD AND STARTS TO PULL ITSELF AWAY FROM THE GLUE KEEPING IT ON. #3 DURING THE WINTER MY WINDSHIELD KEEPS ICING UP REALLY BAD (ON THE INSIDE !). I CAN ACTUALLY USE MY ICE SCRAPER ON IT. I EXPECT THIS ON THE OUTSIDE OF A CAR BUT, I HAVE NEVER HAD A CAR DO THIS ON THE INSIDE, DID THEY FORGET TO SEAL IT CORRECTLY?

NHTSA #: 10782866
mediumSTRUCTURE
Filed: Apr 2011

WE PURCHASED A MOLTEN 2011 KIA SOUL. 3 MONTHS AFTER OWNING THE CAR WE NOTICED MULTIPLE PAINT CHIPS ALL OVER THE CAR AND WINDSHIELD CHIPS. I HAVE LESS THAN 4500 MILES AND I DO NOT DRIVE ON GRAVEL OR FOLLOW SALT TRUCKS. I AM CURRENTLY TRYING TO GET THE KIA DEALERSHIP TO REPAIR IT. ALSO, A SPEAKER RUMBLES, IT DID NOT START ONE TIME (ONLY HAD IT FOR A FEW DAYS), AND SOMETIMES YOU CAN SMELL ANTIFREEZE. THE DEALERSHIP IS STILL DECIDING IF THEY WILL HELP ME IN REGARDS TO THE PAINT AND WINDSHIELD. THEY HAVE ORDERED A REPLACEMENT SPEAKER. THEY SAID THAT THE STARTING SYSTEM IS FINE AND THE ANTIFREEZE SMELL IS "THE ENGINE BREAKING IN". I HAVE READ MULTIPLE COMPLAINTS ABOUT PAIN AND WINDSHIELD CHIPS. PLEASE HELP US! *TR

NHTSA #: 10396032

Other 2011 Kia Soul Issues