2025 Kia Sorento Electrical Problems

Your car won't start after sitting parked for just one day, requiring jump starts — this has happened 4 times since January 2025, shortly after a December software update. You've disconnected aftermarket accessories and disabled features like wireless charging and auto-door lights, but the problem persists. A battery test showed the battery itself is healthy, meaning something in your car's electrical system is draining power constantly even when the car is off, which could potentially become a fire hazard if left unaddressed. The fix likely involves a dealership-only firmware update to identify and stop whatever is drawing excessive power when the car is parked.

Your car's battery is draining when parked due to a problem with the Kia Connect fuse, which draws power even when the vehicle is off. The dealership has confirmed this is a known issue affecting multiple owners and removed the fuse as a temporary fix since no software update is available yet. Your battery has died 7 times in less than 7,000 miles, and Kia has not issued a recall. Fixing this will likely require either a software update when available or replacement of the Kia Connect module or related electrical components.

Your 2025 Kia Sorento's battery has died twice in less than 2 months (first at 5,800 miles), even though you've done nothing wrong with doors or lights. The first time, the exterior lights flickered for a while before dying; the second time, the lights didn't flicker and your key fob stopped working. The dealership suggested operator error after the first incident, but there were no warning signs either time. Your car likely has a charging or battery drain problem that needs proper diagnosis.

Road debris punctured your inverter's cooling system, causing it to lose all coolant. You first saw a "Check drive motor cooling system" warning on your dashboard that isn't explained in your owner's manual. After driving normally on the highway for about 15 miles, your car started struggling to accelerate and brake when switching to electric power, and steering became difficult. The dealer confirmed the coolant leak; the repair will likely involve replacing the damaged inverter radiator and refilling the cooling system.

Fourth time we've had the car go into limp mode. Now at the dealer for third time. Driver was driving and the car went into limp mode after activating the cruise control follow function. Husband was behind in our Toyota Tacoma truck and was able to pick her up with California Highway Patrol to get off the highway into a parking lot to tow her. No warnings, no messages on the dash. She was unable to accelerate to highway speeds and was capped, and felt that there was very little to no predictable responsiveness in the car's acceleration. Car now at dealership.

Safety Concern – 2025 Kia Sorento Prestige Hybrid (VIN [XXX] ) Around October 13, 2025, my leased 2025 Kia Sorento Prestige Hybrid experienced a sudden and severe loss of power while I was driving on the highway. The vehicle was towed to the dealership, where the High Power Control Unit (HPCU), part number 36601-3DPG3, was replaced. No clear explanation of the root cause was provided. Less than a month later, on November 6, the same failure occurred again—this time in heavy highway traffic—creating a serious safety risk and increasing the chance of a collision. The vehicle is primarily driven by my wife, who regularly uses highways to transport our son. The recurring and unpredictable nature of this issue has made us feel unsafe and anxious. We are deeply concerned that another failure could lead to a serious accident or fatality. We respectfully request that the National Highway Traffic Safety Administration (NHTSA) investigate this matter as a potential safety defect. Without a clear understanding of the cause, we are documenting these incidents to encourage action. It is critical that Kia resolves this issue to protect families and maintain trust in its brand. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The driver’s door windows/lock button cluster on my 2025 Kia Sorrento LX will randomly not work. None of the buttons will work so I am unable to roll any of the windows down or lock or unlock the doors. The only way to fix this is to turn off the car and restart it.

While driving this warning alert will show up on the screen of my vehicle. It is important to note that this happens WHILE driving and when NO ONE is using their phone or using the touchscreen of the car. No one is ever searching something on their phone OR on the car’s touchscreen system.

August 18, 2025 at 3pm PT; My 2025 Kia Sorento X-Line was parked in my driveway facing the street. I had the engine on, and in Park mode, AC on, back hatch door open. No one was in the vehicle. I was standing behind the vehicle when it then started to go in reverse, then stopped for 2 seconds. It then proceeded to go into reverse again. The garage door was open. The vehicle pushed me into the blades of our lawn mower (it is stored in the garage on its end, so the blades face the garage door), and continued to push me and the lawn mower into our gardening tool supply rack. I did all I could to stop the vehicle with my body and yell for help. I was trapped. The vehicle eventually stopped because the back hatch door was open and caught on the upper part of the garage frame. I got myself unstuck and got out to the right, and went straight to the passenger front door to check out the gear shift. It was still in Park mode. All was captured on our Ring camera. I called Kia corporate customer service and received a case number (25476533) and was told I would hear back in 10 business days. This was after calling the dealership twice directly (Elk Grove Kia) leaving a detailed message with no response.

The contact owns a 2025 Kia Sorento. The contact stated that upon purchasing the vehicle brand new from the dealer and driving the vehicle to the residence, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V006000 (Electrical System, Exterior Lighting) after conducting a VIN search the same day. The dealer and the manufacturer were not contacted. The mileage on the vehicle was 10. The actual mileage was 530.