2018 Kia Optima Engine Problems
96 owner-reported engine complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (96)
While driving in traffic, your 2018 Kia Optima suddenly jerked, lost power, and stalled without warning. The oil, battery, and check engine lights came on at the same time, and your brakes became very hard to press, forcing you to have the car towed. The dealership confirmed the engine has internal cylinder failure and needs complete replacement. Fixing this issue will require a full engine replacement or engine rebuild.
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Your engine seized and stopped working completely. You believe your vehicle should have been covered under a Kia engine settlement based on your VIN, but you were never notified about it by Kia. Fixing this will likely require engine repair or replacement.
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While driving on the highway with your children, your engine began knocking and locked up, forcing you to swerve off onto an exit and coast into a gas station. Your check engine light was illuminated. You had the vehicle serviced at a Kia dealership in 2023 and addressed battery electrical issues elsewhere, but when you had it towed to the dealership in 2025, they indicated you had opted out of an engine recall.
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Your 2018 Kia Optima's engine has failed, and you believe it's related to the rod bearing clearance issues covered under Kia's class action lawsuit. You've completed all required maintenance and received the necessary ECU update, but the dealer refuses to perform warranty testing because there's no specific diagnostic code and the cylinder has lost compression. Kia customer service has not responded to multiple follow-up emails since November 2025, leaving your warranty claim unresolved despite a service bulletin that reportedly offers alternative testing options.
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Your car is stalling unexpectedly while you're driving it. This is a drivability issue that needs attention soon, as it could leave you stranded or create a safety hazard in traffic.
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Your engine is burning through oil rapidly—you've needed four oil changes in six months even though mechanics can't find any leaks. Your spark plugs are also burning out and becoming coated with oil unusually quickly, with one needing replacement just a month after you changed all of them. This combination suggests an internal engine issue allowing oil to enter the combustion chamber. The fix will likely involve a mechanic diagnosing the root cause, which could require valve seal replacement, piston ring work, or a complete engine rebuild depending on what's found.
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Your engine is burning oil internally, consuming about one quart every 1,000 miles even though there's no visible leak. This started around 72,000 miles and indicates an internal engine problem that needs attention. The fix will likely involve diagnosing and repairing internal engine components like piston rings or valve seals that are allowing oil to burn.
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Your car is burning through oil faster than normal. Even though you're getting regular oil changes, you've noticed needing an oil change about 2,000 miles earlier than scheduled for several months. A mechanic inspected the car and found no oil leaks, but the excessive oil consumption is still happening. The issue may require engine internal inspection or repairs to determine the cause of the increased oil burn rate.
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Car would convulse and shake very wildly metal parts spread around engine. It has very rough idle. 4th cylinder went out and car only has about 99060 miles. The valve went out. My safety was very bad as car was not driving safely and shaking like a person having a seizeure each time it would stop. Vehicle has been inspected by a Kia dealer. This problem I had seems to get an issue many other people with Kia Optima have.
My 2018 Kia Optima has a cracked oil pan, which caused an excessive oil leak —up to 5 quarts in a matter of hours. This eventually led to my engine going out.
Car suddenly stopped working; it was struggling to stay on. Mechanic stated cylinder is not functioning at full force.
The contact owns a 2018 Kia Optima. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal with the oil warning light flashing on the instrument panel. The contact's friend initially inspected the vehicle and discovered that the engine oil was empty. The vehicle was taken to a dealer where a diagnostic test was performed, and the mechanic discovered oil around the engine; however, the source of the leak was not discovered. The contact was informed that an engine valve was sealed and that the failure was repaired. Despite the repair, the failure persisted, and the oil light was frequently illuminated on the instrument panel. The engine oil level was checked and was extremely low. The dealer had not offered any additional assistance for the repair. The vehicle was not repaired. The contact made several attempts to reach the manufacturer but was unsuccessful. The failure mileage was approximately 10,000.
My 2018 Kia Optima went into limp mode while exiting the freeway. I had it scanned and received a P1326 code, which is directly tied to the known engine knock sensor / bearing wear issue in Kia models. The engine light came on and the car lost power suddenly. This created a very unsafe situation. I contacted Kia, and they confirmed that my VIN is not included in the engine recall (KSDS campaign), even though my symptoms exactly match the covered vehicles. I am now stuck with an undriveable car and no recall coverage, even though I’m facing the same failure risk. I believe this VIN should be included, and that this is a clear safety issue. I am requesting the NHTSA to investigate and push Kia to expand coverage to include more affected vehicles.
My 2018 Kia Optima LX began using excessive oil (>3 quarts/1000 miles) just over 100K miles. I researched and found that the Theta II engine in my car is known for this. When I took my car to dealership (Stokes Hodges Kia, North Augusta, SC), with the check engine light on, they told me me plugs were fouled (they were just replaced 1 yr prior), cylinder 3 misfiring, and that I needed to pay a few thousand dollars to have repaired. When I asked them to guarantee the soaking process they recommended, they responded that they couldn't, that it "only worked 80% of the time." I have the KSDS download since 2019 and asked them to follow the guidelines of their TSB ENG 222 for the class action lawsuit and start a 1000 mile oil consumption test. they refused, basically telling me the only way to get a new engine from Kia, since my car is over 100K miles, is to drive it until the engine seizes. I expressed my fear for personal safety, but they wouldn't help me. I am original owner and have all services, etc documented. I called Kia customer affairs, then was told only local dealership could help. they stuck me in a loop between them without helping. Please help me.
Kia is aware of the engine oil consumption causing misfires, failed emissions test, blowing a rod and engine lock up. THEIR SOLUTION WAS A CLASS ACTION LAWSUIT THAT STATE ONCE THE CAR IS LOCKED UP OR ROD HAS BLOWN THROUGH THE ENGINE THEN THEY WILL FIX IT. I HAVE HAD TO ADD OIL AT LEAST 3 TIMES EVERY 3000 MILES AND CONTINUE TO REPLACE THE OIL FILTER AS WELL. THE SPARK PLUGS HAVE BEEN REPLACED MUTLIPLE TIMES ALSO TO HELP WITH THIS ISSUE. KIA ADVISED THAT MY VEHICLE DID NOT FALL UNDER THIS RECALL EVEN THOUGH MY VEHICHLE IS HAVING THE SAME ISSUES AS THE RECALL STATES. THIS IS A KNOWN ISSUE WITH THIS MAKE AND MODEL AND THEY SHOULD NOT BE ABLE TO GET AWAY WITH SELLING DEFECTIVE VEHICLES AND NOT REPAIRING THE ISSUES THEY KNEW THEY HAD PRIOR TO SELLING THE VEHICLES. SOMETHING NEEDS TO BE DONE.
Engine failed despite maintenance and repairs. The car is part of the active class action for Kia Engine Defects. The KSDS software was never installed as we were never notified about the recall by kia. As a result, Kia denied coverage under the engine defect class action settlement. We need this vehicle repaired or compensation for replacement
The 2.4L Theta II engine in my 2018 Kia Optima is failing, exhibiting excessive oil consumption, with oil loss documented at over 1 quart per 1,000 miles, leading to secondary failures in the catalytic converter, clogged with oil carbon and breaking into pieces that may damage the cylinder walls, and the spark plugs, which are fouled with carbon, causing misfires. The engine and related components remain intact and un-repaired, pending Kia’s required 3,000-mile consumption test. Safety of drivers have been put at significant risk. The excessive oil consumption and potential engine seizure threaten sudden loss of power, especially on freeways where car fails to accelerate to city and highway speeds, increasing the chance of a collision. The clogged catalytic converter poses a fire hazard, (reported by NHTSA investigations into Theta II) where oil leaks or debris can ignite on hot surfaces. Risk is heightened during the mandated 3,000-mile test as well. Problem has been confirmed by both a dealer and an independent service center as recent at 1 July, '25, documenting oil loss and new engine recommendation. Symptoms began with noticeable oil loss during oil changes, starting at least 1 quart per interval on May 10, 2023 (mileage 43,374), with the loss increasing over time. Misfires and RPM loss during acceleration first appeared after the oil valve gasket replacement in late May 2025, and freeway pickup issues became apparent around mid-June 2025. The full engine failure was confirmed by Spitzer on July 01, 2025.
Got an oil change, and they advised that it was low on oil. (I had just replaced it recently) I took it to the dealer and they advised a part was bad, that they replaced. I was driving and the check engine light and oil light came on . I had to tow car. Dealer said the engine was burning oil, and that the engine is covered, but I would have to drive it until it got worse.
Subject: Urgent Request for Engine Replacement – 2018 Kia Optima Dear Kia Consumer Affairs, I am writing to formally report a recurring and increasingly dangerous engine issue with my 2018 Kia Optima, and to request immediate assistance, including consideration for an engine replacement due to ongoing safety and reliability concerns. Since June 2024, I have routinely visited the Kia dealership on a near-monthly basis for service due to persistent problems with excessive oil consumption and spark plug failures. Each visit has resulted in service-related expenses, despite my efforts to maintain the vehicle in accordance with manufacturer recommendations. Unfortunately, the issue has not been resolved and continues to worsen. Most recently, on [XXX], I experienced a critical incident. While driving, the engine began shaking aggressively, the check engine light illuminated, and smoke was detected coming from the engine compartment. Out of concern for my safety, I immediately pulled over and had the vehicle dropped off at a nearby garage for emergency inspection. This incident, combined with the repeated monthly service visits and associated costs, clearly indicates a systemic issue that may be linked to known engine defects in similar Kia models. I urge Kia to review my case for warranty coverage, recall eligibility, or goodwill engine replacement assistance. I have attached supporting documentation including service records, receipts, and oil consumption logs. Please advise on the next steps for resolving this matter. Thank you for your attention. I look forward to your prompt response. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Kia Optima. The contact stated while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact turned off the cruise control; however, the failure persisted, and the vehicle stalled. The contact stated that the check oil warning light was illuminated. The contact was able to coast to the side of the road. The vehicle failed to restart, and the vehicle was towed to a service station. The vehicle was then towed to a dealer where it was diagnosed and determined that the high-pressure fuel pump had failed, causing fuel intrusion into the engine and engine failure. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.
This vehicle has an active recall: SC218 / DTC P1326 – ECU UPDATE / ENGINE REPAIR. I brought it to Martin Kia in Newark, Delaware, but they refused to perform the recall stating that since the vehicle is owned by a used car dealer, the recall is not applicable. They also provided a written statement saying that the extended warranty does not apply because I am a dealer, and that they will not perform any recall work until the vehicle is owned by a “customer.” However, federal law requires all safety recalls to be completed free of charge, regardless of the vehicle’s current ownership status or whether it is owned by a dealership. This is a safety issue and refusal to perform recall work puts future drivers at risk. I have attached the letter they gave me for your reference. I kindly request your urgent review of this case and enforcement action to ensure the dealership complies with federal recall obligations.
I am the current legal owner of a 2018 Kia Optima Hybrid (VIN: [XXX] ), which has an open safety recall under campaign number SC218Y3 (DTC P1326 – Knock Sensor Detection System / ECU Update / Possible Engine Repair). I attempted to schedule the recall repair with Martin Kia in Newark, Delaware. However, the service department refused to perform the recall service on the basis that I purchased the vehicle from an auction and do not have prior service records. This denial is a clear violation of federal recall regulations. As stated by NHTSA, all safety recall repairs must be completed free of charge regardless of ownership history or how the vehicle was purchased. I am now left with a potentially dangerous vehicle that Kia refuses to service, despite an active recall on file. This situation is unacceptable and puts me, as well as other road users, at risk. I respectfully request that NHTSA investigate Kia’s non-compliance and ensure they are held accountable for refusing to fulfill their legal obligations regarding this recall. I am willing to provide proof of ownership and any supporting documentation. Thank you Best regards My Contact Info: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Burning oil prematurely causing engine to go and need replacement.
Vehicle engine shut down without warning while driving on the interstate on April 27,2025. I had the vehicle towed and come to find out a "campaign" was issued for the vehicles engine in July of 2018. I purchased the car used in March of 2021 and was not aware of the "campaign" in which the vehicles engine was defective and could possibly cause a fire. I have reached out to KIA to see if they could help me in resolving the issue with the engine, but have yet to hear back from them.
Mi Kia Optima 2018 con motor 2.4L GDI presenta consumo excesivo de aceite, un problema que he visto reportado por muchos otros propietarios del mismo modelo. En solo 700 millas recorridas, el aceite baja hasta el punto “Low” sin fugas visibles. Este consumo anormal puede causar fallos en el motor si no se revisa constantemente. El concesionario Kia ya revisó el vehículo, pero como no hay recall abierto, no ofrecieron solución, a pesar de que este motor ha sido identificado en boletines técnicos por este problema. Solicito que este caso sea considerado por la NHTSA para que se investigue si debe emitirse un recall extendido para los Kia Optima con motor 2.4L GDI.
Oil consumption and engine code P200A
Kia is aware of the engine oil consumption causing misfires, failed emissions test, blowing a rod and engine lock up. THEIR SOLUTION WAS A CLASS ACTION LAWSUIT THAT STATE ONCE THE CAR IS LOCKED UP OR ROD HAS BLOWN THROUGH THE ENGINE THEN THEY WILL FIX IT. I have had to replace the spark plugs multiple times in last 12 months due to misfires while driving. I HAVE BEEN TOLD BY THE DEALER THAT THEY CANT DOING ANYTHING TO HELP EVEN THOUGH THEY ARE AWARE THEY SUGGEST THAT I DRIVE WITH NO OIL AND LOCK THE ENGINE UP EVEN THOUGH IT COULD CAUSE A CRASH. MY LIFE SHOULD NOT BE PUT IN DANAGER FIRST IN ORDER FOR THEM.TO FIX THE ENGINE.
The contact owns a 2018 Kia Optima. The contact stated that while driving at various speeds, the contact noticed an abnormal oil consumption. The check engine warning light was intermittently illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a spark plug misfire. The vehicle was repaired; however, the failure persisted. The vehicle was towed to a local independent service center, and the spark plugs were replaced. The contact stated that the vehicle was taken to a local independent mechanic where it was repaired several times; however, the failure reoccurred. The vehicle was taken to a second local independent mechanic, where the spark plugs and other unknown repairs were made. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
The contact owns a 2018 Kia Optima. The contact stated that while driving 65 MPH, the check engine warning light illuminated, and the vehicle shuddered and stalled. The contact was able to pull over to the side of the road. The vehicle was able to restart but was shuddering significantly. The vehicle was towed to the dealer, where it was diagnosed with a fractured valve in cylinder #1. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and confirmed that the maintenance records of the vehicle were satisfactory; however, the manufacturer denied assistance and informed the contact that the failure was not a factory defect but was due to wear and tear. The failure mileage was approximately 109,000.
Complaint-Car misfired, oil leaking on spark plugs causing an Engin Replacement that was first complained to Gossett Kia Covington Pike,1900 Covington Pike, Memphis, Tn 38128 on [XXX].On [XXX] complaint car shakes, misfire. Complaint to Gossett Kia South 2680 Mt.Moriah Rd, Memphis, Tn 35115. This date car stayed at dealership 3 days invoice a diagnostic was performed total amt $913.38. On 12/26/24 Mr.Macias on Mt.Moriah asked me to bring my vehicle in for another diagnostic test, amt to be charged $251.00 this time a tune up, replaced #4 spark plug that had misfired, fuel injectors cleaned I asked Mr.Macias "why would I have that done when it had been done the month before, the Tech recommended Engine Replacement. I also asked the above, what about the Tech's findings, Mr.Macias stated he would get back with me. On 1/16/25 Mr.Macias called to discuss Engine replacement (Projected Amt:$6,300). I have contacted Kia Consumer Assistance on 1/10/25 to discuss all of the above to no avail. I have been without a vehicle since 12/3/26 I am continually getting the run around, I have all invoices to verify my dilemma with a vehicle that is sitting unused. I am a [XXX] who is still making a $484.00 car payment per month. I've done my research on the 2018 Kia Optima's, only to find that the same problem that I'm having with the oil leaking on the spark plugs, misfiring , shaking, causing stalling in the middle of traffic, if this is not a hazard, what is ? This a problem that should have been corrected long ago. I would appreciate it if you would please help me. I'm tired of having to pay to get to and from Dr's. Office visits, drug stores and grocery stores. Thanking you in advance, [XXX] [XXX] or email address : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Increased oil consumption with needing oil added and or changed half way before date or milage stated, oil changes performed by Kia dealer. Car staling and engine knocking while driving. Burnt smell while driving.
The contact owns a 2018 Kia Optima. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle went into LIMP Mode. The vehicle was towed to an independent mechanic, who related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
I drove the car to the park about 6 miles round trip with family. I came back home and started having lunch for about 25 minutes. I then attempt to start the engine to go to my appointment but then car didn't turn on. On third attempt I had a weird noise coming out of the hood and I went back inside the house to get my gloves. When i came outside of the house, the hood of the car was in flames. I called 911 to turn off the fire. The car is now at a total loss.
The contact owns a 2018 Kia Optima. The contact stated that while his wife was driving at an undisclosed speed, the vehicle went into LIMP Mode, and the check engine warning light was illuminated. The vehicle was restarted; however, the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred while driving. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The contact was informed by the dealer that the repair could not be covered due to the poor maintenance of the vehicle; however, upon providing all the maintenance records, the dealer informed the contact that the vehicle could not be repaired unless the engine had fully seized. The dealer offered a trade-in offer; however, the contact declined the offer. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 111,000.
The contact owns a 2018 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The engine and oil warning lights were flashing on the instrument panel. The vehicle was taken to the local dealer, who performed an oil consumption test. The vehicle failed the oil consumption test and determined that the vehicle was consuming an excessive amount of engine oil. The vehicle was not repaired. The vehicle was taken to another local dealer, Monroeville Kia (3721 William Penn Hwy, Monroeville, PA 15146); who informed the contact there was no recall coverage on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.
Car cut out and stutters and the engine light flashes. Code P1326 is displayed on the OBD reader.
The contact owns a 2018 Kia Optima. The contact stated while driving 20 MPH, the vehicle hesitated upon depression of the accelerator pedal with the check engine warning light illuminated. The contact continued to drive the vehicle however, the vehicle failed to accelerate above 40 MPH and was shaking abnormally. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 132,378.
Have completed 4 oil consumption tests and replaced knock sensor and now have knocking in the engine
Engine continuously stalls,while driving in both city and hight way. I have taken it in while under warranty and am told that's just how the car runs. Sudden jerks / seizure will happen while driving. since I haven't gotten the vehicle it happens at min 15mph or on the freeway at 65 mph. It is stalls at all mph .
Took my vehicle for an oil change next day my vehicle was not working well stopped on me could start didn’t want to do damage so I stopped driving and had it told to a shop found out there is METAL IN THE ENGINE
Code P-030300 was detected when doing a diagnostic on my car when the check engine light came on. It is a cylinder 3 misfire. When the car comes to a idle the car starts to shake roughly. I took it to the KIA dealership I bought the car from and they told me I would need a new engine and not to drive it.Thankfully nothing bad happened while my baby was in the car. I drove it home and stopped driving it completely once the issue occurred.
Oil consumption issue. My mechanic referred me to Kia because oil consumption. I would bring car in because oil light and no oil in car and had oil change only 1000 miles. Kia did 2 checks one at 1000 miles and one at 500 miles and oil consumption failed both times. Now I have to pay $686 for oil combustion cleaning even though I am being told this is more than likely going to have engine replaced by Kia because of known issues,
The contact owns a 2018 Kia Optima. The contact stated that after starting the vehicle, there was an abnormal amount of smoke coming from the exhaust pipe. The contact inspected the dipstick and discovered that the engine oil level was low. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
The contact’s sister owns a 2018 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that engine oil needed to be added every 2-3 weeks. The contact stated that an unknown warning light was illuminated. The vehicle received an unknown repair; however, the failure persisted. The vehicle was taken to the dealer and was diagnosed with valve cover gasket failure. The valve cover gasket was replaced however, the failure persisted. The failure persisted and the vehicle was taken to an independent mechanic where it was discovered that there was an oil leak as well as there was excessive oil consumption. The independent mechanic stated that the engine might need to be replaced; however, a diagnostic result was not confirmed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 98,000.
It started with the car using oil but the mechanic could not determine where the oil was going. It quickly lead to the Cadillac converter going out with a host of other things that cost me over $2900 to fix. Which only lasted a few weeks and the last incident occurred when I was on my way home and it would not pick up speed at all and would stall. The first time it happened I was on the free way and it lost speed almost causing a semi to run into the back of me. The second time I was at a red light and when I tried to accelerate in speed and it stalled and then began to jerk before it would pick up speed. Each time the occurrence happened it placed my life as well as my families life in danger as it was sudden with no engine light or any other lights coming on. The last time it happened it left me stranded with a child, over 2 hours from home and in the middle of the night on isolated highway. Every time I would call KIA they would give me the run around on the issue and say it was due to my negligence but I beg to differ as I feel as if it is an engine error on the manufacturing. Please help. Currently the car is sitting in my yard and I can not afford to keep paying for repairs due to a faulty engine that they refuse to fix.
My 2018 Kia Optima experienced an oil consumption issue. After awhile out of nowhere my vehicles oil light kept coming on. There was zero oil in my garage. Unbeknownst to me It was burning oil due to this oil consumption issue.I took it to multiple mechanics all which told me that this issue is a known issue and would eventually blow the engine, which is exactly what happened. I reached out to Kia in person via dealerships over the phone via their consumer line and they went out of their way to tell me all the reasons why they could not replace the engine. I have spent enormous amounts of money on rental cars and Ubers and Lyfts to get to work or appointments just to Because of this issue . I was referred to this organization by the Ga consumer bar help line.
Indiana - car in reverse in driveway and started shaking. I turned car off and back on and it drove normally. The next day, I put the car in reverse and the shaking started again and check engine light illuminated. This car has a history of burning oil and we constantly have to add oil between oil changes. Car is at Andy Mohr Kia dealership at this time where we were told that engine would not be covered by Warranty because we are second owners. Mileage of car is 62,000 miles.
My vehicle is constantly running out of oil within a 30 day period and I constantly getting an oil change. I was advised to get an oil consumption test at the dealer and was out of oil in 3 weeks. I was told that I have a warranty, however, it's only if the rod bearings are an issue. I think my engine should be replaced without paying a $300 diagnostic fee that might get refunded without an exact time frame.
My engine started leaking oil from the inside and all of a sudden my car started shaking out of nowhere
The contact owns a 2018 Kia Optima. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact stated that there were no warning lights illuminated. The contact stated that the vehicle stalled. The contact was able to stop; however, after numerous attempts to restart the vehicle, the contact had the vehicle towed to the residence. The vehicle was later towed to a local dealer who inspected the vehicle and determined that the engine had seized and needed to be replaced. The contact stated that prior to the stall, the vehicle had been consuming an abnormal amount of engine oil. The contact stated that he was adding a quart of oil every week. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The failure mileage was approximately 82,000.
I have had this car in the shop multiple times for a engine light that kept coming on, they would reset and say they couldn't see anything wrong. Well my car died in Dec, it made a noise and would not accelerate. To avoid any further issues I parked it and had it towed to a dealership. They told me the catalytic converter had come apart taking out the turbo and it would cost me $6k to fix. I decided to see if i could find parts cheaper, to find no one anywhere in the US or Canada has a converter for this car and it seems many dealerships have customers on waiting lists to get one, so I am now wondering if this is in fact a pretty large problem Kia is not addressing. I called Kia and got a very canned answer that parts were hard to come by right now and it could be up to 2 years to get the part. So I am now paying for a car i cannot drive and have no idea at this point if I will ever be able to drive it. i am hoping you are able to do some research to see if this is a bigger problem that nobody seems to be talking about. thank you
The contact owns a 2018 Kia Optima. The contact stated that the vehicle was experiencing abnormal oil consumption. The contact stated that on one occasion, 3 quarts of oil were added to the vehicle after less than 1,000 miles of driving. The vehicle was taken to the dealer who initiated an oil consumption test. The vehicle was taken back to the dealer twice after 1,000 miles; however, upon returning to the dealer the third time, the dealer informed the contact that they could not complete the oil consumption test because the vehicle had been driven 1,200 miles. The dealer initiated another oil consumption test. The contact stated that the local dealer was 45 miles away from his residence, which made it difficult to complete the oil consumption test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 88,000.
1- My 2018 Kia Optima engine seized while driving on interstate 64 West -Had the car towed to a mechanic (J TEAM AUTO REPAIR) and was told me to contact kia because after replacing the spark plugs and coils and knock sensor there was still no compressing in cylinder 4. My life and safety was at risk when my engine blew out on the interstate. When I went to Kia Dealership they confirmed that my VIN number was included in the recall and in the class action lawsuit. customer support told me since I wasn't the first owner of the car they weren't required to honor the recall -I asked why I was never informed they told me I bought the car as second owner my 60,000 warranty has expired and the extended warranty for engine doesn’t cover compression issues - its stated on the NHTSA website that they are required to send notices to all owners.When I contacted (Escalation Case specialist) with this information they said the extended warranty only covers the rod bearing connectors, and not compression. Completely contradicting the first call I had with another employee at Kia. Kia is deliberately keeping people in cars with engines that were manufactured improperly. I had the KSDS update-It takes more than reading engine codes to get to the bottom of things. Compression is part of the engine block. Prior to the Engine failure, my Kia Optima, was constantly burning oil.
Car burning excessive oil in engine. 2 quarts every 1,200 miles
The contact owns a 2018 Kia Optima. The contact stated that while driving at an undisclosed speed, the low-pressure engine oil warning light illuminated, and the vehicle stalled. The contact stated that the vehicle jerked and almost lost motive power however, the contact depressed the accelerator pedal and continued driving. The contact stated that the failure had occurred on two occasions. The contact stated that the vehicle received an engine oil change; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000.
I took my vehicle to jenkins kia-ocala back in march and may of this year for my check engine light lashing on and off and acceleration issues, car shaking, and excessive oil spilling into my spark plugs. The 1st time I took my vehicle to this location i was told to "drive my vehicle until it no longer had any motor oil to "allow the motor to lock up" to then be approved to have my vehicle engine approved under the GDI recall". I expressed my great concerns to the employees about that statement and also reported the issue to bbb. I recently took my vehicle to kia jenkins Dec 8th for the very same reason only this time I showed them paperwork from a different certified mechanic who indicated that I have an internal engine issue. Kia then created a tech line case after seeing the paperwork showing i took my vehicle to a different shop. Over the course of holding my vehicle for over a week without any answers i was able to contact kia consumer affairs who offered to repair my vehicle under good will. Kia jenkins employee told me over the phone that my car will not be approved to be fixed due to the high mileage on my vehicle. I asked them what the miles has to do with my safety and the volunteer payment that kia consumer affairs is willing to pay as that is not a reason to deny a good will payment. The employee proceeded to state its not going to be approved and I expressed I felt this is due to my previous report to the bbb. 12.8.23 i received an email from Kia consumer affairs stating the good will case has been declined due to my vehicle not being "routinely maintained" according to the feedback from jenkins kia service department. I went to kia to pick up my vehicle. I proceeded to question what maintenance was recommended that they are claiming i did not complete as they never advised me of any issues with my car pertaining to their new list of things, they added on the invoice of things they claim i denied.
The contact owns a 2018 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle stalled and jerked. The vehicle was towed to the dealer where it was purchased from. The contact was advised that the vehicle would be towed to a Kia dealer for service. The vehicle was towed to the Kia dealer and diagnosed with failed spark plugs. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the Kia dealer and the contact was informed that the spark plugs were corroded due to oil consumption and the spark plugs needed to be replaced. The contact was also informed that the engine needed a combustion cleaning. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Excessive Oil consumption. Manufacturer specs 1 quart of oil to every 1000 miles to be added. I'm adding 1 quart for every 500 miles. Advised kia and had oil consumption test and was told nothing is wrong. I am having to add extra oil 0so engine does not seize causing a safety issue for people in car. The car randomly spits smoke out.
My engine is under a million mile warranty because it burns 1qt oil/1,000 miles. My engine burns just under 2 quarts of oil about 800 miles. For long trips, this is very unsafe because my engine is going seize or burnout on the highway at some point. This will put my life and possibly that of other drivers at significant risk.
vehicle stated was consuming a large amount of oil by burning it. this was able to be determined by the lack of oil or residue anywhere on the engine or engine compartment. It was then taken to the dealership were it was determined an engine oil consumption test needed to be done. the test was done and was determined that it needed an upper engine combustion cleaning to correct issue. The vehicle was then scheduled to have this procedure done. upon completion of this procedure the vehicle continued to burn oil as it could be seen out of the tailpipe upon acceleration. a second oil consumption test was performed and was found to be within dealer specs of acceptable oil consumption at 1qt per 1000 miles. When the next oil change was done by an independent garage, it was noted that the vehicle was now leaking oil from what appeared to be the oil drain plug. The dealer was then informed with pictures of the oil leak. The vehicle began leaking more and more oil now at a rate of 1/2 qt a day as of writing this the independent garage inspected again and found that there was a crack in the oil pan just to the side of the oil drain plug. After doing some research it appears to be a very common problem. The vehicle in question is supposed to be taken into dealership to have the issue checked out on the 4th of October 2023. todays date is 9/26/2023.
Car is burning to much oil and have to change oil every three thousand miles
purchased my car in june of 2019. Ive scheduled regular oil changes and maintenance until june of 2020 where the engine light began to flicker and the car would shake. I took to Koons Kia owings mills md and it was repaired. Next year same thing. Oil compression issues all year round where i have to keep putting oil in. Now my car starts and shakes violently. the kia service modurator on the car indicated there were an engine issue. I cannot keep dishing money into this car with so many recalls (current fuel pump recall and anti theft issue) is also included. Please help
My vehicle is under a engine / oil consumption recall, I have contacted kia multiple time in regards to this issue as the vehicles are having engine fires due to this. I was advised by kia that my vehicle is under recall and has lifetime warranty but they will not fix or swap the motor until it goes out. This is a huge safety risk I am literally scared to drive my vehicle due to not knowing if the engine is going to go out at anytime or start on fire in the middle of the expressway.
Engine failure just like all the other optima’s.
MY ENGINE STARTED MAKING A HORRIBLE NOISE AND JUMPIMG. THE OIL WAS JUST CHANGED AND IS FINE. HAVING TO REPLACE ENGINE AND ONLY HAD CAR 2 MONTHS
I purchased this vehicle used in April 2023 with 3,000 to go prior to another oil change. I returned home from a trip and the oil light would come on only while turning or braking. When checking the oil there was no oil in the motor. The reservoir was filled and two weeks in the engine is low on oil again. There are no leaks. The car jerks at lights as if it wants to stall out. I feel unsafe driving this car.
The contact owns a 2018 Kia Optima. The contact stated that the vehicle was sputtering while being started. The contact stated that the vehicle also sputtered while driving at various speeds, and while reversing. The check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that oil was getting onto the spark plugs and ignition coils. The spark plugs and ignition coils were replaced; however, the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
The contact owns a 2018 Kia Optima. The contact stated while starting the vehicle, the oil warning light illuminated. The contact checked the dip stick and there was no oil on the dip stick. The vehicle was taken to the dealer and an oil change was performed; however, the failure reoccurred. The vehicle was taken back to the dealer and the engine was cleaned but the failure reoccurred. The manufacturer was contacted but provided no assistance. The failure mileage was 77,000.
My car had been consuming 2 quarts every 1,000 miles for the past 3-4 months and the kia dealership told me that the best thing i could do is keep getting an oil change. So one day i tried starting my car and it starting shaking and turned off so i turned it back on and it shut off again. I jump started it and it shut off again and i jump started it again but it never turned on. All of the problems that i have has been confirmed by the dealership (Open Road Automotive) My engine is all the way messed up, my fuel pump was messed up .My engine light came on after this and i just keep having problems with my car. I seen that kia keeps having these problems but i chose to get my car anyways because I love kias cars but I will have to switch if these problems are not solved with my car and i get new parts on my car because these are failing parts not because of me. I’m having So many problems with my car right now and it’s been costing me a lot of money .It’s at the shop right now and it’s been at the shop for maybe 2 weeks now. I can’t get a rental because they are only covering $40 a day and they are charging me $200 a day. So please help me with these problems and get these problems fixed.
consistently getting oil changes. if the car doesn't rcvd an oil change before 3000 miles the check engine light comes on and then the light removes after oil change. in between the time period of getting oil changes it may run junky or you hear the catalytic converter trying to push air thru and it rattles.
My car engine burns oil EXCESSIVELY. After an oil change, 2 weeks later i had to put more oil in. The dealership is no help even with a warranty. The car burning oil is also causing other mechanical problems that are a hefty price that are only a temp fix. I have to put oil in every single week. 2-3 quarts a week. Due to the oil being burnt off, it has affected my spark plugs and has caused a misfire in the same exact cylinder for when it misfired for this same problem, a year prior. I took it to a kia dealership last year and they performed a combustion chamber cleaning ($650+) and it only worked for 3 months before my car was back to performing poorly due to power loss from misfiring again. This car has put me in a VERY TOUGH financial situation and the dealership and corporate are absolutely no help. a year apart, this car has misfired on the same cylinder twice. the dealership just tells me to do a combustion cleaning but due to it being very pricy and with how much oil i have to buy, it’s not an option for me due to my financial situation. right now i’m just hoping something will be done for the millions of people that are effected by this.
The contact owns a 2018 Kia Optima. The contact stated that after an oil change was performed on the vehicle, the oil pressure warning light illuminated. Upon inspection, the contact noticed there was no oil in the engine. The vehicle was taken to an independent mechanic, who added oil to the engine. The vehicle was not diagnosed nor repaired. The dealer was not notified of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 122,760.
The car caught on fire in our driveway
2018 KIA OPTIMA EX A/T. MY WIFE DRIVE THIS CAR TO WORK EVERY DAY, 45-50 MILE ROUND TRIP FOR THE PAST COUPLE YEARS. WE HAVE NOTICED THAT OIL CONSUMPTION IS STARTING TO BECOME A PROBLEM. IM UNSURE THE EXACT AMOUNT IT GOES THROUGH BUT IT SEEMS TO BE ALMOST 3-4 QUARTS BETWEEN OIL CHANGES. EVERY NOW AND THEN IT WOULD RANDOMLY BE A QUART LOW, BUT NO LEAKS, NO NOTICEABLE SMOKING, NO CHECK ENGINE LIGHTS. MY WIFE HAS HAD A FEW TIMES WHERE THE CAR WOULD RANDOMLY LOOSE ACCELERATION NAD SLOW WAY DOWN. THE CAR WOULD COME BACK UP TO ACCELERATION AFTER PULLING OVER TO THE SHOULDER OF THE FREEWAY WHEN IT HAPPENS. IM WONDERING IF IT MIGHT BE RELATED TO THE OIL CONSUMPTION, BUT NOT SURE. IT HAS THE RECAL FOR THE KNOCK SENSOR UPDATE WHICH WE ARE WAITING FOR FEB 28TH, THATS THE TIME THE DEALER CAN GET THE CAR IN FOR IT. OUR CLOSEST DEALER IS 150 MILES FROM HOME. WE HAVE OWNED IT SINCE NEW AND THIS IS THE ONLY PROBLEM WE'VE HAD WITH IT. I HOPE WE CAN GET THIS RESOLVED. NO NEW CAR SHOULD GO THROUGH THIS MUCH OIL AT ALMOST $6 A QUART OR MORE.
Excessive oil consumption will burn through around 4qts of oil before 1k miles
The contact owns a 2018 Kia Optima. The contact stated that when the vehicle's oil will be as low as half a tank or lower the engine would suddenly stall. The vehicle would immediately regain power and function as expected. The failure occurred at various speeds with the highest speed being 60 mph. The contact had taken the vehicle to the dealer who diagnosed that there was fuel pressure pump failure. The vehicle had not been repaired. The contact received a letter stating that the manufacturer was well aware of the failure and have also created an extended warranty, however, they did not have the remedy. The manufacturer was made aware of the failure. The approximate failure mileage was 122,652.
My car is consuming 2 quarts of oil for every 1,000 miles. This falls under the oil consumption that needs a motor replaced and I am getting a run around from the dealership about getting it replaced. They are saying that Kia does not like to replace the motors and I'm better off trading it in. I bought this car intending on keeping it long term, not purchasing a new one. All of the regular maintenance has been done on the vehicle. I've been into the dealership a multitude of times a month due to issues with the car.
The contact owns a 2018 Kia Optima. The contact stated while driving 60 MPH, the vehicle went into Limp Mode. The check engine warning light illuminated. The vehicle was taken to the dealer where the failure was diagnosed as a faulty knock sensor that needed a software update. The vehicle was repaired. The contact stated that after receiving the vehicle from the dealer the vehicle was slow to accelerate and the vehicle was driving sluggishly. The contact stated that the vehicle needed to be taken back to the dealer to be diagnosed and repaired. The contact related the failure to the Kia Consent Order with NHTSA; however, the 2018 Kia Optima was not included. The contact stated that the remedy was not sufficient to remedy the vehicle failure. The manufacturer was notified and a case was opened. The failure mileage was 62,709.
Excessive oil consumption. Dealer says it is normal to burn a quart every thousand miles. At that rate I would have no oil left before my next oil change. That is not normal and could cause overheating and engine lock up. The car only has 45,000 miles.
The contact owns a 2018 Kia Optima. The contact stated that while her fiancé was driving at a slow speed, the vehicle inadvertently shifted into LIMP mode with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and DTC: P1326 (KSDS) was retrieved. The contact was informed that there was vibration caused by excessive connecting rod bearing wear. The dealer was not notified of the failure. The manufacturer was notified of the failure and confirmed that the VIN was not under recall for the failure. The approximate failure mileage was 99,000.
FIRST INCIDENT OCCURED WHEN I WAS DRIVING TO WORK. THE ENGINE MADE A NOISE AND LOSS POWER WHICH ALMOST RESULTED IN A CRASH. I CONTACTED KIA, THEY EXPLAIN TO ME THAT A KNOCK SENSOR NEED TO BE INSTALLED AND SOFTWARE NEEDED TO BE UPDATED. THEY INSTALLED IT AND RETURN THE CAR TO ME. NOW AGAIN WHILE I AM ON THE HIGHWAY I HEAR A LOUD KNOCK, LIGHTS FLASHING IN THE CAR AND THE CAR HAS LOSS POWER. I ROLLED OFF THE EXIT PULL OVER AND CALLED A TOW TRUCK. WHILE WAITING I CHECK THE OIL IN THE CAR THINKING MAYBE THE ENGINE IS LOCKING UP. THERE IS NO OIL IN THE CAR, WHICH IS STRANGE BECAUSE TWO MONTHS PRIOR KIA JUST DID AN OIL CHANGE. I HAVE DOCUMENTS TO PROVE EVERYTHING. KIA HAS BEEN THE ONLY DEALERSHIP THAT SERVICE THE CAR. THEY NOW BEEN IN POSSESSION OF MY VEHICLE FOR FOUR MONTHS NOW AND NOTHING HAS BEEN DONE. I CONTACTED COOPERATE AND THEY HAVE FAILED TO GETTING BACK TO ME AFTER NUMEROUS ATTEMPTS TO GET ANSWERS. PLEASE SOMEONE HELP ME. I HAVE CONGESTIVE HEART FALIURE WHICH I EXPLAIN TO THEM AND I REALLY NEED MY CAR BUT MOST OF ALL I NEED IT TO BE SAFE FOR ME.
Flashing engine light out of nowhere. Fault code is for faulty knock sensor Lacks power. Wants to stall when hitting the gas. Can cause engine compartment fire. As well as engine fire. Safety put at risk if stopped In the middle of traffic.
When driving this vehicle in heavy rain Critical Error Code P1326 comes on limiting the speed to 62 MPH and slow acceleration. This has happened 6 times. Two of those times I took to a KIA Dealer. One said they replaced parts and fixed - but still have issue and one did nothing but download software to get ride of code. The other 4 Auto Store has reset code which they should not be doing and sometimes say no. This has happened 6 times since I have owned the vehicle.
2018 KIA OPTIMA. CONSUMER WRITES IN REGARD TO ILLIMINATED OIL LIGHT. THE CONSUMER STATED THE VEHICLE CONSUMED OIL QUICKLY, BUT WITHOUT ANY LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE DEALER SUGGESTED DRIVING 1000 MILES AND THEN RETURN TO THE DEALER TO BE FURTHER INSPECTED. AFTER LEAVING THE DEALER, THE VEHICLE BEGAN SMOKING. THE DEALER STATED IT COULD BE DUE TO SPILLED OILED THAT OCCURED DURING THE OIL CHANGE. THE CONSUMER CONTINUED TO DRIVE THE VEHICLE AND IT CAUGHT FIRE AND EXPLODED.
The contact owns a 2018 Kia Optima. The contact stated that while driving 35 MPH after leaving the dealer, the vehicle started to overheat. The contact stated that the high engine temperature warning light was illuminated. The contact was able to safely pull over and turn the vehicle off. The contact restarted the vehicle and the engine temperature was still elevated. The contact stated that the vehicle stalled in the middle of the roadway. The vehicle was left on the side of the roadway. The vehicle was taken to the local dealer and diagnosed; however, the contact was not provided the diagnostic result. The contact was informed by the mechanic of an unspecified engine failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 77,200.
The contact owns a 2018 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of oil without warning. The contact stated that after receiving an oil change, the oil reservoir was empty within less than a week. The vehicle was taken to an independent mechanic where the oil change was performed and the mechanic diagnosed the vehicle with engine failure. The contact then took the vehicle to the dealer where she was informed that since she was the second owner of the vehicle, they could not offer any assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 64,000.
ENGINE LOSES COMPRESSION AND CAR DIES WHILE IN MOTION. THIS HAS HAPPENED SEVERAL TIMES AND IS EXTREMELY DANGEROUS ON THE ROAD! THIS CAR IS BARELY OUT OF WARRANTY WITH ONLY 104,000 MILES! THIS IS UNACCEPTABLE!
Back in September of 2020, my car randomly went to limp mode while driving at highway speeds. Had the car towed to the dealer. Dealer advised of apparent “software issue” to correct the problem. Well this happened two more times after that twice the software was updated which didn’t work. The third time the replaced the knock sensor and so far I haven’t went to limp mode, however, the car has not drove the same and seems to get worse each passing day. Rough shifting, engine vibrates more than usual. Car struggles at times to go up hills, when giving gas a though way speed the car has a few second delay. Sometimes it feels as if the transmission is skipping. The car is up to date on all recommended services, I.e transmission flush and fill etc. There are also times when the vehicle is started but struggles. Almost as if it want to loose power but it doesn’t. Has happened numerous times however recently it actually didn’t start. Struggle to turn over a couple time but then finally did. A check engine light came on but then went away the next day after driving. I have an appointment with the dealer this week to look at this and other issues, again, hoping for some progress at that point.
TL* THE CONTACT OWNS A 2018 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE ABRUPTLY STALLED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE UNTO THE ROAD SHOULDER AND RESTARTED THE VEHICLE. THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO ANCIRA KIA (6139 BANDERA ROAD, SAN ANTONIO, TX 78238, (210)684-4000) DUE TO THE HESITATION AND STALLING. THE DEALER REPLACED THE SPARK PLUGS AND CHANGED THE OIL HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 72,800.
I ORIGINALLY LEASED MY 2018 OPTIMA WITH 98 MILES ON IT AND BOUGHT IT OUT AT THE END OF MY LEASE THIS WAS MY SECOND OPTIMA, I ALSO HAD 2 HYUNDAI SONATAS. SINCE I'M IN SALES I HAD THE ADDED MILEAGE ON IT. AT 98,000 MILES THE ENGINE STARTED TICKING. I ORIGINALLY HAD A 2013 HYUNDAI SONATA THAT WHEN IT HIT 105,000 STARTED TICKING ONLY TO FIND THAT IT WAS BURNING OIL (1.5 QUARTS A WEEK) SO I WAS HESITANT ABOUT ANOTHER KIA BUT THE DEALER ASSURED ME THAT KIA HAD BEEN AWARE OF THE PROBLEM AND THAT THEY HAD FIXED IT. GUESS WHAT?! IT HASN'T. I TOOK MY VEHICLE IN EVERY 1,000 MILES FOR OIL CHANGE AND HAVE THE DOCUMENTS SHOWING HOW MUCH OIL WAS BEING BURNED OFF. ACCORDING TO KIA CORPORATE THERE IS NOTHING WRONG EVEN THOUGH MY VEHICLE REQUIRES A QUART OF OIL EVERY 1,000 MILES AND WAS UNDER OWNERS WARRANTY. NEVER AGAIN. PEOPLE WATCH YOUR VEHICLES. THIS IS A KNOW PROBLEM WITH KIA AND HYUNDAI AND THEY DO NOT HONOR THEIR WARRANTIES.
CAUGHT FIRE WHILE DRIVING.
I LEASED 2018 KIA OPTIMA EX. AT 6399MILES AND 9650MILES ENGINE LIGHT ON AND CAR VIBRATES A LOT. FIRST SERVICE REPLACED SPARK PLUG AND SECOND TIME THEY REPLACED ENGINE. THIS CAR WAS AWARDED AS BEST INITIAL QUALITY AWARD WHICH HAS ENGINE ISSUES. KIA SAYS THEY WILL NOT TAKE ANY RESPONSIBILITY IF ANYTHING HAPPENS WHEN DRIVING CAR BECAUSE OF THE ISSUE. IF IT HAPPENS AGAIN THEY WILL REPLACE ENGINE OR REPAIR IT. KIA IS NOT CONFIDENT THAT REPLACED ENGINE WILL NOT HAVE THIS ISSUE. *TR
ENGINE TURNED OFF WHILE DRIVING WITHOUT ANY WARNING, GOING STRAIGHT, IN CITY. DEALERSHIP CAN NOT DUPLICATE OR DIAGNOSE PROBLEM. *TR
TL* THE CONTACT OWNS A 2018 KIA OPTIMA. WHILE DRIVING 20 MPH, THE CONTACT WAS NOTIFIED BY OTHER MOTORISTS THAT FLAMES WERE PRESENT UNDER THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND SMOKE APPEARED UNDER THE HOOD. THE CONTACT AND A PEDESTRIAN EXTINGUISHED THE FIRE. THE FIRE AND POLICE DEPARTMENTS WERE AT THE SCENE, BUT THE CONTACT WAS UNSURE IF REPORTS WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO NORTHSTAR KIA (46-05 NORTHERN BLVD, LONG ISLAND CITY, NY 11101, (877) 244-0989) WHERE THE CONTACT WAS INFORMED THAT THERE WAS AN ENGINE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
TL* THE CONTACT OWNED A 2018 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER WAS TOLD TO PULL OVER BECAUSE THERE WAS SMOKE EMITTING FROM THEIR VEHICLE. THE CONTACT PULLED OVER AND WAS ABLE TO PUT OUT THE FIRE. THE FIRE WAS COMING FROM THE ENGINE OF THE VEHICLE. THE CONTACT STATED THAT NO WARNING LIGHTS ILLUMINATED AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO NORTHSTAR MITSUBISHI PARTS (41-05 34TH ASTORIA, NY 11101) AND AWAITING KIA INSPECTOR FOR A DIAGNOSES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
ON 03/29/2019 WAS TRAVELING TO WORK. ON INTERSTATE 53 SOUTHBOUND CAR WENT TO LIMP MODE. NO POWER. MANAGED TO GET TO DEALERSHIP. THEY TRIED TO REPAIR MY VEHICLE FOR 1 MONTH AFTER THEY TOLD ME THAT ENGINE NEED TO BE REPLACED THEY MANAGED TO CHANGE WIRING HARNESS. AFTER 1 MONTH IT WAS DONE. I TOOK CAR BACK. 1 OR 2 WEEKS LATER CAR WENT INTO LIMP MODE AGAIN WITH SAME PROBLEM. FILED A CLAIM WITH KIA AND BBB TO RESOLVE IT. AS OF RIGHT NOW THEY HAD IN INSPECTIONS ON MY VEHICLE AS THEY STATED FROM KIA CALIFORNIA HQ AND FROM KOREA HQ WITH NO LUCK TO REPAIR IT. AS MANAGER TOLD ME THEY DONT HAVE ANY IDEAS HOW TO FIX IT. WANT KIA TO BUYBACK MY VEHICLE AND LET ME GET AWAY FROM THIS LEASE WITH REIMBURSEMENT ON PAYMENTS BECAUSE CAR NOT IN MY POSESSION FOR 128 DAYS AND COUNTING. THEY SWITCHED ME 3 LONERS.