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2017 Kia Optima Latches & Locks Problems

1 owner-reported latches & locks complaint from NHTSA data

1
Complaints
1
Recalls
Oct 2023Oct 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Latches & Locks Recalls (1)

RECALLCampaign #23V594000

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."

Fix: Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC278.

Owner Complaints (1)

mediumLATCHES/LOCKS/LINKAGES,ENGINE
Filed: Oct 2023

The contact owns a 2017 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V594000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the next available appointment would be in February 2024. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that there were a lot of customers in front of him and the dealer would not be able to get to the vehicle until February 2024. The contact stated that the vehicle was consuming an excessive amount of engine oil and failed to start occasionally. The vehicle was not diagnosed or repaired. The failure mileage was approximately 126,000. Parts distribution disconnect

NHTSA #: 11552074

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