2004 Kia Optima Body & Structure Problems
31 owner-reported body & structure complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (31)
Your driver's side door is stuck closed and won't open from either inside or outside—whether you use the key, manual lock, or electronic controls. You're unable to exit the car from the driver's side, which is a safety concern. The fix will likely involve inspecting and repairing the door latch mechanism or lock assembly.
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Your driver's door won't open from either inside or outside, even when you unlock all the doors—they open except for the driver's door. Using the key manually or the center lock button doesn't help. This creates a safety risk where you could be trapped inside your car in an emergency.
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Your car's door lock mechanism has failed, leaving the door stuck in the locked position. You won't be able to unlock or open the door from either inside or outside the vehicle, which could trap you inside if you can't use another door or window. The part gave no warning before stopping working completely. Fixing this will likely require replacing the door latch assembly or lock mechanism.
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During routine brake service, a technician discovered a crack in your car's front frame. The dealer said it was safe to drive but told you the frame would need to be replaced. You're concerned that winter weather and road salt could cause the crack to spread further. Kia's manufacturer was notified and assigned a case number, and you're waiting to hear back about repair options.
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Your car made a loud abnormal noise without warning. A mechanic diagnosed that the frame had failed. Although your vehicle was serviced under a recall, the repair didn't fix the problem. This happened at 178,000 miles.
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Your door locks on both the driver and passenger sides won't unlock about 85% of the time, making it difficult to enter or exit the vehicle. When they do work, you may need to try multiple times with your key in the door latch to get them to unlock. The fix will likely involve replacing or repairing the door lock mechanisms and latches.
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Your driver's side door lock became stuck and wouldn't unlock, though you were eventually able to open it after several attempts. This happened at 101,000 miles and the vehicle wasn't repaired or diagnosed. The fix will likely involve inspecting and possibly replacing the door lock mechanism or latch assembly.
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DRIVER DOOR WOULD NOT OPEN FROM INSIDE OR OUT. POWER DOOR LOCK WOULD AUTOMATICALLY RE-LOCK ALL DOORS WHEN ATTEMPTING TO OPEN OR UNLOCK WITH KEY OR INSIDE LOCK LEVER. HAD TO CRAWL OVER CONSOLE TO GET IN OR OUT WHEN FINALLY ABLE TO GET PASSENGER FRONT DOOR TO OPEN. FINALLY ABLE TO GET DOOR OPEN BY HOLDING KEY CYLINDER IN UNLOCK POSITION AND FORCING HANDLE TO OPEN. UNHOOKED DOOR LOCK ACTUATOR. AS LONG AS LOCKED OR UNLOCKED DOOR WITH KEY ONLY, DOOR WOULD OPEN. IF LOCKED DOOR WITH INSIDE LOCK LEVER, DOOR WOULD NOT OPEN AGAIN. MECHANIC REPLACING THE DRIVER FRONT DOOR LATCH ASSEMBLY REPAIRED VEHICLE. VERY DANGEROUS SITUATION IF IN ACCIDENT OR VEHICLE FIRE.
BOTH DRIVER AND PASSENGER DOORS WON'T OPEN, EVEN THOUGH THEY ARE UNLOCKED. THE CAR COULD BE ON OR OFF WITH THIS PROBLEM.
OUT OF NOWHERE MY DAUGHTER'S CAR DOOR WOULD NOT OPEN, TRAPPING HER INSIDE. IT WON'T OPEN WITH THE KEY OR REMOTE. I CALLED KIA AND THEY SAID MY WARRANTY RAN OUT AND THERE IS NO RECALL DESPITE THIS BEING A COMMON ISSUE-- A VERY DANGEROUS SAFETY ISSUE I MUST SAY, SINCE THE DRIVER AND PASSENGERS COULD POSSIBLY BE TRAPPED AND DIE IN AN EMERGENCY.
THE DRIVER SIDE DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE, WITH OR WITHOUT THE KEY. I'VE TRIED EVERYTHING AND CAN'T GET IT TO OPEN. I HAD TO CRAWL TO THE PASSENGER SIDE AFTER GETTING HOME TO GET OUT.
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DOOR LOCK FAILED. IN ADDITION, THE DOORS WOULD AUTOMATICALLY LOCK ONCE OPENED WITH THE KEY FOB. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 125,000.
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO UNLOCK OR OPEN. THE CONTACT HAD TO GET IN AND OUT OF THE VEHICLE BY USING THE PASSENGER SIDE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
I WAS DRIVING ON I-10 WESTBOUND, KATY TX FREEWAY, TRAVELLING ABOUT 65 MILES PER HOUR. THE PASSENGER'S SIDE FRONT TIRE BLEW OUT CAUSING THE CAR TO GO BACK AND FOURTH BETWEEN TWO LANES OF TRAFFIC. IN THE PROCESS, I WAS HITTING THE RUBBER DIVIDERS, DAMAGING THE HOOD OF THE CAR AND THE WINDSHIELD. THE BLOWN TIRE CAUSED DAMAGE TO THE OIL PAN, THE RADIATOR, AND EVENTUALLY THE TRANSMISSION. I GOT THE CAR TO THE EMERGENCY LANE. THE CAR WAS TOWED OFF THE FREEWAY AND EVENTUALLY PICKED UP AND TRANSPORTED TO A CAR REPAIR SHOP. A FEW DAYS LATER, THE INSURANCE ADJUSTER AND THE REPAIR SHOP OWNER BOTH AGREED THE CAR WAS A TOTAL LOSS. I HAD TO BUY A NEW CAR. *TR
DRIVER'S DOOR LOCKS AND CANNOT BE OPENED WITH A KEY AND DOES NOT OPEN ONCE INSIDE OF THE CAR. THE OPERATOR ESSENTIALLY IS LOCKED IN THE CAR. IN THE EVENT OF A CRASH OR FIRE, THE OCCUPANT MAY NOT BE ABLE TO EASILY VACATE THE VEHICLE; THE ONLY WAY WOULD BE TO CLIMB OVER THE CONSOLE TO THE PASSENGER COMPARTMENT OR THE REAR TO EXIT THE PASSENGER DOORS. THERE HAVE BEEN NUMEROUS COMPLAINTS WITH NO ACTION TAKEN BY THE MANUFACTURER TO REMEDY THE DEFECT AND AFFECTS MULTIPLE MANUFACTURING YEARS. IN MY OPINION IT CLEARLY IS A SAFETY ISSUE. *TR
DRIVER DOOR WILL NOT OPEN EVEN THOUGH IT INDICATES THE DOOR IS UNLOCKED. DESPITE MULTIPLE TRIES THE DOOR WILL NOT UNLOCK OR OPEN TRAPPING THE DRIVER IN THE CAR. *TR
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD NOT UNLOCK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
I WAS ON A WEEKEND TRIP AND WHEN I GOT TO MY DESTINATION I WAS UNABLE TO UNLOCK OR OPEN THE DRIVER'S SIDE DOOR. I HAD TO CRAWL OUT THE PASSENGER SIDE DOOR. I AM BACK HOME NOW. I HAVE TRIED SPRAYING SOME LUBRICANT ON DOOR LATCH BUT I STILL CAN NOT GET IT TO OPEN. *JS
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 5 MPH, THE VEHICLE EMITTED A LOUD POP. UPON INSPECTION, IT WAS FOUND THAT THE SUB FRAME HAD FAILED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09V183000 (SUSPENSION). THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
ON MY 2004 KIA OPTIMA WHEN I UNLOCK THE DOORS WITH THE KEY ALL DOORS UNLOCK EXCEPT THE DRIVERS DOOR REAL BIG SAFETY CONCERN, IF I GET STUCK IN MY CAR DURING AN ACCIDENT AN CANNOT GET OUT I WILL SUE KIA MOTOR COMPANY FOR NOT ISSUING A SAFETY RECALL, I HAVE ALSO NOTICE A LOT OF POSTINGS BASED UPON THIS ISSUE ON FIXYA.COM FOR THE 2003-2006 KIA OPTIMA NEED ATTENTION ASAP. *TR
THE DRIVERS DOOR WILL NOT OPEN EITHER FROM THE INSIDE OR THE OUTSIDE. THE DOOR REMAINS LOCKED AS THE BUTTON AND KEY DO NOT FULLY UNLOCK IT. USING BOTH BUTTON AND KEY AT THE SAME TIME, I WAS ABLE TO UNLOCK THE DOOR AND OPEN IT. DISSASSEMBLY OF THE DOOR AND LATCH LOCATED THE PROBLEM TO BE THE DOOR LATCH MECHANISM. THE DOOR LATCH IS DESIGNED TO FAIL AS EVIDENCED BY THE NUMBER OF COMPLAINTS LISTING THIS PART. THE LEVER THAT IS MOVED INTO PLACE WHEN THE DOOR IS UNLOCKED IS BLOCKED BY THE CAM THAT IT INTERFACES WITH BECAUSE THE CAM HAS ROTATED BEYOND THE POINT THAT IT SHOULD. THIS HAS THE POTENTIAL TO TRAP SOMEONE IN THE CAR IF IT SHOULD FAIL AT THE WRONG TIME. *TR
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR FAILED TO UNLOCK, WHICH PREVENTED ACCESS IN ENTERING OR EXITING THE VEHICLE. THE CONTACT WOULD HAVE TO ACCESS THE FRONT PASSENGER SIDE DOOR TO ENTER OR EXIT THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
DRIVERS DOOR WOULD NOT OPEN FROM INSIDE OR OUT, IT HAPPENED THREE TIMES AND THE STARTED WORKING AGAIN. *TR
DRIVER SIDE DOOR WILL NOT UNLOCK. NEITHER THE KEY NOR THE DOOR LOCK KNOB ON THE INSIDE WORKS TO UNLOCK THE DOOR. UNFORTUNATELY, WE HAVE BEEN ENTERING AND EXITING THE DRIVER SIDE BY ENTERING THE CAR FROM THE PASSENGER SIDE. THERE ARE MANY OTHERS WHO HAVE THIS PROBLEM WITH ALL KIA MODELS AS YOU CAN SEE ON THE WEBSITE HTTP://VLANE.COM/DISCUSS-TOPIC/989/MY-DRIVERS-DOOR-IS-LOCKED-WILL-NOT-UNLOCK . THE PROBLEM IS A SAFETY HAZARD SINCE ONCE IN THE DRIVER SEAT, THE DRIVER CAN NOT EXIT THE CAR THROUGH THE DRIVER DOOR WHICH CAN PROVE TO BE A PROBLEM IN AN EMERGENCY. KIA IS TAKING ADVANTAGE OF OWNERS BY NOT ADDRESSING THE ISSUE. I AM AFRAID FOR MY SAFETY, MY FAMILY'S SAFETY WHILE DRIVING AND EMPHATICALLY PLEAD WITH YOU TO RECALL THESE KIA CARS TO FIX THE PROBLEM. *TR
TL* THE CONTACT OWNS 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR WAS INOPERABLE. ONCE LOCKED, IT COULD NOT BE OPENED FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 93,580.
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS DEFECTIVE AND WOULD NOT OPEN FROM NEITHER THE INSIDE OR OUTSIDE OF THE VEHICLE. THE DEALER DIAGNOSED THAT A MODULE INSIDE THE DOOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85, 960 AND THE CURRENT MILEAGE WAS 86,000.
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE DRIVERS SIDE DOOR WILL NOT OPEN WHEN IT'S UNLOCKED. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER SIDE DOOR. THE CONTACT WAS UNABLE TO DETERMINE WHAT CAUSED THE DRIVERS SIDE DOOR TO MALFUNCTION. THE FAILURE WAS NOT DIAGNOSED BY A DEALER NOR A LOCAL MECHANIC. THE FAILURE MILEAGE WAS 95,000.
THE DRIVER'S SIDE DOOR ON MY 2004 KIA OPTIMA LOCKS ITSELF BACK WHEN I OPEN IT. I CAN'T GET IN OR OUT THE CAR BECAUSE THE DOOR WILL NOT OPEN. I WENT TO GET IN THE CAR AND IT WOULD NOT OPEN. I'VE HAD TO CLIMB ACROSS THE CENTER CONSOLE TO GET IN THE CAR. THIS IS A SAFETY ISSUE FOR ME BECAUSE IT HURTS MY BACK EVERYTIME I HAVE TO DO THIS. THIS IS MY ONLY FORM OF TRANSPORTATION SO I NEED TO HAVE THIS FIXED. DID AN ONLINE SEARCH TO SEE WHAT THE PROBLEM COULD POSSIBLY BE AND FOUND OUT THAT I WASN'T THE ONLY ONE WITH THIS ISSUE. I FEEL THERE NEEDS TO BE A RECALL ON THIS VEHICLE TO REMEDY THIS ISSUE WITH SO MANY PEOPLE COMPLAINING ABOUT THE SAME THING ON THE SAME YEAR,MAKE, AND MODEL CAR. WILL CHECK BACK TO SEE WHAT IS BEING DONE TO RESOLVE THESE ISSUES. IF NOTHING IS BEING DONE THEN WILL SEEK OTHER AVENUES TO HANDLE THIS MATTER. *TR
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD BECOME STUCK AND HE WAS UNABLE TO OPEN THE DOOR. THE CONTACT WOULD HAVE TO EXIT THE VEHICLE THROUGH THE PASSENGER SIDE DOOR. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE FAILURE FOUR YEARS PRIOR TO THE MOST RECENT RECURRENCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 98,000.
THE RECALL CONCERNING THE 01 -04 KIA OPTIMA SUBFRAME CAUSING THE CAR TO BE UNABLE TO MAINTAIN ALIGNMENT IS NOT BEING HONORED BY DEALERS. I HAVE MADE MULTIPLE ATTEMPTS TO EITHER CONTACT DEALERS FOR AN APPOINTMENT TO WHICH THEY WOULD NOT RETURN PHONECALLS OR E-MAILS, OR IN ONE CASE ACTUALLY GOT HOLD OF A DEALER WHO TOLD ME THAT AT 130,000 MILES IT WAS TIME TO REPLACE THE SUBFRAME AND THAT I WOULD HAVE TO PAY FOR IT. I HAVE BEEN EATING TIRES AND HAVE NOT BEEN ABLE TO KEEP THIS CAR ALIGNED AFTER THE FIRST 20,000 MILES. I CONTINUE TO DRIVE THIS CAR BECAUSE I AM UNABLE TO REPLACE IT. I HAVE HAD TO PUT 2 CLUTCHES IN IT (THE FIRST ONE AFTER 29,000 MILES. FOR THE RECORD I HAVE DRIVEN STANDARDS FOR 27 YEARS BEFORE THIS AND HAD NEVER HAD TO REPLACE A CLUTCH) AND FOUND OUT AFTER THE SECOND CLUTCH (WHICH AT NO TIME WOULD KIA ACKNOWLEDGE A DESIGN FLAW OR ANY CULPABILITY) THAT THE ORIGINAL CLUTCHES WERE NOT LASTING ON THESE CARS AND A STANDARD PRESSURE PLATE CLUTCH HAD REPLACED THE ORIGINAL UNDER AN ENGINEERING CHANGE INSTEAD OF A RECALL. THIS CAR IS UNSAFE AND KIA CORPORATION AND ANY DEALER I HAVE ATTEMPTED TO CONTACT SO FAR HAS REFUSED EVER TO MAKE GOOD ON ANY ASPECT OF THIS CAR. THIS CAR AND ANY 01-04 KIA OPTIMA SHOULD HAVE TO BE REPLACED BY THE KIA CORPORATION FOR THEIR BLATANT DISREGARD TO THE CONSUMER FOR THEIR SAFETY AND COSTS. I AM GOING TO ATTEMPT A MEDIA BLITZ TO INFORM THE AMERICAN PUBLIC OF THIS BLATANT DISREGARD AND THESE SAFETY ISSUES IN THE NEXT FEW WEEKS AND FELT YOU WOULD WANT TO KNOW IN ORDER TO GET YOUR DATA IN ORDER. *TR
RECEIVED RECALL LETTER FROM KIA JUNE15,2009, POSSIBILITY OF CORROSION OF THE SUBFRAME. I CALLED MY DEALER WITHIN A COUPLE OF DAYS AND WAS TOLD NO PARTS IN THEY WOULD CALL ME. ON AUG. 03 I CALLED THE KIA CONSUMER ASSISTANCE CENTER AND THEY CALLED THE DEALER AND WAS TOLD STILL NOT PARTS. I WAS TOLD I WOULD BE CALLED BACK WITHIN TWO DAYS TO LET ME KNOW WHY NO PARTS HOWEVER IT WAS THE SAME NO CALL. I AM CONCERNED THAT MY CAR MAY BE FAULTY AND I CAN GET NO SERVICE OR HELP. IF IT IS A RECALL WHY CAN I NOT GET HELP TO HAVE IT CHECKED. KIA MOTORS AMERICA INC. GAVE NO REPLY AND THE DEALER STILL SAYS NO PARTS. ON AUG 15TH IT WILL BE TWO MONTHS AND NO HELP. THANK YOU (THIS IS FROM A RECALL LETTER TO ME). *TR