2023 Jeep Wrangler Cruise Control Problems

After the second battery recall service, your Jeep's acceleration feels sluggish, especially when the electric motor is in use. The electric motor suddenly loses power and the gas engine kicks in with a harsh jerk, creating unpredictable acceleration that makes merging onto freeways unsafe. The electric motor no longer provides the power it did before the recall service. The fix will likely involve diagnosing and recalibrating the hybrid powertrain system or replacing components affected by the battery recall.

Your Jeep has two separate issues. First, it shakes at any speed and shakes violently when you accelerate, and this has been a concern since you bought it. Second, while driving on the freeway with cruise control on, you heard a loud boom sound from behind the front seat, the vehicle slowed down on its own, and the dashboard showed a message telling you to pull over and restart the engine—the gear shift also appeared to be blinking like it does in park mode even though it was in Drive, and the display screen kept changing views randomly. The dealership is currently investigating both problems.

Lost all power to vehicle after driving for approximately 40 minutes, around 60-70 MPH. I was driving on the highway and then lost all power. I was able to pull off of the interstate and got a few blinking messages. The only one I remember was "Shift to P to Start". I could not accelerate at all and probably had less than a minute to get to safety before the car coasted to a stop and I was forced to put the car in park and turn it back on. It seemed like a forced restart on a computer but you could not choose the time or place to do it and there was very little warning. This is a huge safety issue!

On 11/7/25 I brought my Jeep Wrangler 4xe for the two active recalls and an oil change. The battery recall could not be done. The motive power was supposedly fixed. Since then there has been a new problem. The Jeep gets to the point of stall (like the motive power issue) however right before the stall it surges. This really caught me off guard the first few times and I barely avoided three accidents. Now I know when it feels like it is going to stall to be prepared to slam on the breaks. However this is not really a good situation they really need to do a full recall to fix this thing. I noticed you gave an open investigation and I think it is a separate issue from the loss of motive power issue and I think the fix for the motive power problem has exacerbated this problem of lurching/surging that I have told my dealer about no fewer than three times. The most recent almost stall and surge happened this morning as I was merging into a rotary and again because of that surge I almost lost control of the vehicle.

Jeep 4XE loss of motive power. Was driving and warning came on to Service Charging System and lost all power while driving on freeway. Had to coast to a safe place to pull over. Screen told me to put vehicle in park. Put it in park, turned engine off, then turned it back on and it drove fine. Posted to Jeep 4XE group as this issue seems fairly common on there and they mentioned that you guys are looking into this issue and called it loss of motive power.

The 2023 Jeep Wrangler has been inspected by two different dealerships 6-7 times, and I have submitted four cases through Jeep Wave, including a request for a buyback. While driving on the highway or on city streets, the vehicle experiences a speed reduction to 5-10 miles per hour, with a stiff steering wheel and hard brakes. Warning messages appear, including: "Engine Light," "Service Transmission. Continue in D. Do Not Shift or Turn Off Engine Until You Reach a Desired Location. You May Not Be Able to Shift Again Until Serviced," and "Brake is Not On," even when the vehicle is in park. The vehicle has malfunctioned twice on the highway while driving at 65-70 miles per hour and several times during heavy traffic at 5 PM. This raises significant safety concerns, especially on the highway, where a malfunction could pose a danger to others on the road. Although the issue cannot be replicated by the dealership, error codes appear when the vehicle is taken in for inspection. Ultimately, I am told that the issue is related to the "grounding." One dealership had the vehicle for 24 days. I picked it up on a Saturday at 10:30 AM, but by Sunday at 10 AM, the vehicle's speed had again decreased, the brakes were stiff, and the steering wheel was locked. The vehicle is available for inspection, and my buyback request has been denied three times. The vehicle is currently at the dealership once again, and I am genuinely concerned about the safety of my children and family members when I'm driving. My safety, as well as the safety of others on the road, is at risk.

The contact owns a 2023 Jeep Wrangler. The contact stated that after reversing out of a parking space and shifting the vehicle into drive, the vehicle suddenly accelerated on its own. As a result, the contact briefly lost control of the vehicle, which then glanced off the rear of another parked vehicle, coming to a complete stop after colliding with a concrete pillar. The contact also stated that while the vehicle was accelerating, he did make attempts to maneuver and slow the vehicle but the steering wheel and brake pedal both failed to respond. Both the driver and passenger side air bags were deployed. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who was unable to duplicate the failure and/or provide a diagnosis. The vehicle was not repaired. A police report was filed, and injuries were reported. Both the driver and his passenger were transported to an area hospital following the accident for treatment. The contact was treated for a broken left wrist and bruised ribs while the passenger was treated for 3 broken ribs and shoulder pain. The manufacturer was not notified of the failure. The failure mileage was 1,025.

When driving the jeep and the engine light comes on (this light comes on and off repeatedly but is mostly on). When the light is on you will have major issues when trying to accelerate regardless of the speed. if you push the gas to full acceleration the speed will drop down from 3-5 mph or completely drop to zero. If you leave your foot on the gas it will take 15-30 seconds for the engine to engage and provide power. It feels like its trying to look to the battery EV motor for power even though the battery is dead. in same cases the engine does not restart at all and i have had to pull over to the hard shoulder to pull off of live traffic. I have several videos showing the issue. i have been to the deal 4 times to have this reviewed and they keep telling me they can't find an issue regardless of the videos i have provided. at this time Jeep has taken my Vehicle and gave me a long term rental as they look into this issue more. My Videos are on my cell phone and i can't get them uploaded. I think i could compress the videos and e-mail them.

The gauge cluster freezes from time to time. And it is scary while driving.

I was driving on the highway and as the electric engine ran out of power (it is a plug-in hybrid), the car failed to switch to the gasoline engine. There were warning lights that flashed and the "D" on the gear shifter was flashing. Power steering still worked, but could not accelerate. I was in the far right lane and was able to coast into the breakdown lane where I turned the car off, waited a few second and turned it back on and it was running on the gas engine. I took it to the dealer the next day and they said they tried to recreate it, but the electric engine had not been drained, so I don't believe they had.