2016 Jeep Wrangler Seat Belts Problems

The front passenger seatbelt wasn’t working properly and we noticed the belt was frayed so we ordered a new one from car parts direct. Today while taking the old belt out we noticed that the seatbelt unit itself wasn’t bolted into the jeep. It was bolted off to the side causing it to be crooked which is why the belt frayed because the entire unit was not in properly. The bolt that should be holding it in is still in the jeep yet the seatbelt unit came out very easily and you can clearly see where the bolt was sitting. I will include photos.

I BUCKLED MY SEATBELT AND FELT IT SLIP AS IF IT HAD COME UNBUCKLED. THE SEATBELT WAS LATCHED, BUT THE METAL BETWEEN THE LATCH AND THE SEAT FRAME HAD BROKEN IN TWO. THE ONLY THING HOLDING THE SEATBELT LATCH WAS THE WIRE AND IT'S COVERING. VEHICLE WAS STATIONARY WHEN I NOTICED THE PROBLEM.*DT THE CONSUMER PROVIDED PHOTOS OF THE DEFECTED SEATBELT. *TR *TR

WHILE PUTTING ON THE SEAT BELT THE ANCHOR BRACKET JUST BROKE OFF RIGHT ABOVE THE BOLT. I BOUGHT THE CAR NEW IN 2016 AND ONLY HAS 62,300 MILES. BUT THIS PART SHOULD NEVER EVER BREAK. THE CAR WAS STATIONARY. *DT *DT *DT *TR *DT*JB

TWO MONTHS AFTER I PURCHASED MY JEEP I HAD AN ISSUE WITH REAR SEATBELT GETTING STUCK AND NOTICED A SLIGHT TEAR IN FABRIC. RECENTLY, WHEN I WENT TO GET CAR INSPECTED THAT THE TEAR WAS BIGGER AND THE CAR FAILED MASSACHUSETTS INSPECTION. SO, I PAID $400 TO REPLACE ENTIRE SEAT BELT (MY HUSBAND THOUGHT THE DOG HAD CHEWED), NOT REALIZING THE DEFECT HAD OCCURRED LONG BEFORE WE HAD GOTTEN THE PUPPY. THE WORK WAS DONE AT OHARA IN FALMOUTH. WAIT FOR PARTS WAS ABSURD. CUSTOMER SERVICE WAS TERRIBLE. NOT EVEN A MONTH AFTER THE WORK WAS COMPLETED AND THE SEATBELT TORN AGAIN.! AT THIS POINT, I INSPECTED ALL MY SEATBELTS AND NOTICES THAT BOTH REAR SEATBELTS (NOT THE MIDDLE) AND THE FRONT PASSENGER BELT ALL HAVE THE SAME EXACT TEAR TIGHT WHERE THE BUCKLE FALLS ON THE BELT. I WOULD LOVE TO BLAME THE DO, BUT THE DOG HAS NOT BEEN ALLOWED IN THE VEHICLE SINCE THE REPAIR. JEEP/CHRYSLER DOES NOT SEEMS TO BELIEVE THAT THIS A PRODUCT QUALITY DEFECT OR A MANUFACTURER ISSUE. THEY ALSO HAVE NO EXPLANATION AS TO WHY THE SEATBELTS ARE TEARING AND CLAIM THAT IT MUST BE SOMETHING THAT I AM DOING WITH THE VEHICLE. CONSIDERING THE FACT THAT I HAVE ONLY HAD 4 PASSENGERS RIDE IN MY BACKSEAT SINCE THE REPAIRS , I AM BAFFLED. THIS IS A MAJOR SAFETY CONCERN. I WOULD THINK SEATBELTS SHOULD BE FAIRLY DURABLE, BUT THESE ARE NOT. I AM DISGUSTED AT CHRYSLER'S RESPONSE AND AM CONCERNED ABOUT THE SAFETY OF THESE BELTS. I CANNOT SPEND $1200 TO REPLACE BELTS THAT MAY ONLY LAST A MONTH! I HAVE ATTACHED PICS THIS DEFECT. EATBELTS AND I HAVE WASTED OVER $400(PLUS$35 FOR A REJECTION STICKER) ON A REPAIR THAT DID NOT FIX THE DEFECT IN THE SEAT BELT. DEALERSHIP HAS BEEN NO HELP. THIS IS NOT ONLY VERY DISAPPOINTING, BUT VERY INCONVENIENT ; AS WE CAN NOT USE THE REAR SEATS WITH OUT SEATBELTS AND THEREFORE THIS IS A MAJOR SAFE TY ISSUE. PLEASE CONTACT ME AT YOUR EARLIEST CONVENIENCE.