2009 Jeep Grand Cherokee Equipment Problems

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY WAS NOT WORKING PROPERLY AND IT FAILED TO OPEN THE DOOR. THE CONTACT STATED THAT THE PLASTIC HAD BEGUN TO DECAY. THE CONTACT STATED THAT DUE TO THE FAILURE TWO KEYS HAD TO BE REPLACED. THE FAILURE MILEAGE WAS 48,387.

THE VEHICLE SHUT OFF WHILE IN MOTION AND WILL REFUSE TO START MULTIPLE TIMES OVER A PERIOD OF 1.5 MONTHS. THE VEHICLE SHUT OFF ON ME 3 TIMES WHILE I WAS IN MOTION APPX DATE 7/1/13, 5 TIMES, 7/3/13,2 TIMES 7/4/13, 2 TIMES 7/10/13, 3 TIMES 7/12/13, 7/30/13 12 TIMES IN THE MONTHS OF AUGUST AND EARLY SEPTEMBER THE VEHICLE IS SUPER UNSAFE THE DRIVER NEVER KNOWS WHEN IT WILL SHUT OFF, ANDMULTIPLE TIMES EVEN AFTER THE GANLEY JEEP DIAGNOSED THE TRUCK AND I PAID FOR EVERY TIME THE VEHICLE WENT TO THERE TO GET REPAIRED C/O THE SAME ISSUE. THE DEALER SHIP DID GIVE ME LOANER VEHICLE BUT THEY NEVER REPAIRED MY VEHICLE AND NOW THE DEALER SHIP REFUSES TO WORK ON MY VEHICLE.I DID NOTIFY DAMILER CHYRSLER, THEY GAVE ME A CLAIM NUMBER CLAIM NO. # CASE #:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR