2008 Jeep Grand Cherokee Transmission Problems

Your transmission randomly shifts hard into 4th gear and stays there until you restart the engine, regardless of your speed. This happens unpredictably—it might not occur for months, then happen frequently for a while before stopping again, with no clear pattern or trigger. The issue may require transmission fluid analysis, sensor diagnostics, or transmission control module reprogramming to identify and fix the shifting problem.

I HAVE TWO 2008 JEEP GRAND CHEROKEE'S. RECENTLY I BECAME AWARE OF THE FCA GROUP P57 RECALL WHICH IS AN UPDATED IGNITION CYLINDER AND WIRELESS MODULE AFTER ASKING AROUND MY CIRCLE ABOUT MY TWO VEHICLES STALLING. MOST RECENTLY MY WIFE AND CHILD WHERE DRIVING AT 110KPH DRIVING STRAIGHT WHEN HER GC SHUT OFF. SHE SAFELY PULLED TO THE SIDE BUT THIS IS EXTREMELY UNNERVING. MY GC HAS ALSO TURNED OFF, BUT MINE HAS BEEN AT LOWER SPEEDS OR WHEN IDLING. MY VIN IS [XXX] HER VIN IS [XXX] MY LOCAL DEALER HAS SAID THERE IS NO OUSTTANDING RECALL AND THAT P57 DOES NOT APPLY TO EITHER OF MY VINS. \THIS IS CONFUSING SINCE MY EXISTING IGNITION CYLINDERS ARE THE SAME AS THOSE COVERED UNDER THE RECALL AND THE NEW PART REQUIRES A PUSH-TO-TURN (MINE DO NOT HAVE THIS NOW). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2008 JEEP GRAND CHEROKEE GOES INTO LIMP MODE AND STAYS IN FOURTH GEAR. IF I RESTART THE CAR IT GOES BACK TO NORMAL BUT EVENTUALLY GOES BACK INTO FOURTH GEAR AND STAYS.

I WAS DRIVING DOWN A BUSY ROAD AND ALL MY WARNING LIGHTS CAME ON AT ONCE-ABS, CHECK ENGINE, BATTERY, ETC. ALL MY LIGHTS STARTED TO FLICKER. MY HEAD LIGHTS BEGAN TO GET VERY DIMMED SO I TRIED SWITCHING MY FOG LIGHTS OR HIGH BEAMS ON BUT THAT ONLY MADE IT WORSE AND THE LIGHTS COMPLETELY TURNED OFF. MY WINDSHIELD WIPERS BEGAN GOING VERY SLOW MAKING IT REALLY HARD TO SEE AS IT WAS RAINING. I WAS ABLE TO PULL ONTO A SIDE STREET. MY CAR FELT STRANGE WHILE DRIVING LIKE I WASNT ABLE TO ACCELERATE SO ONCE I WAS ABLE TO PULL OFF ON THE SIDE SOMEWHERE AND GET MY CAR IN PARK, ALL MY LIGHTS FLICKERED HEAVILY AND SHUT OFF 1 BY 1 AND THEN MY CAR LOST ALL POWER COMPLETELY. I HAD TO HAVE MY CAR TOWED BACK HOME BC NOTHING WOULD START IT.

VEHICLE HAS RANDOMLY SHUT DOWN COMPLETELY WHILE DRIVING. LOSS OF POWER, POWER STEERING AND BRAKES. VERY DANGEROUS. TOOK TO DEALER AND LEFT FOR A WEEK FOR THEM TO TEST AND REPLICATE AND REPAIR. THEY SAID THEY WERE UNABLE TO. THIS HAS HAPPENED 3 TIMES. EACH TIME, SO FAR, I HAVE BEEN ABLE TO COAST TO A STOP OUT OF TRAFFIC, BUT I FEAR THAT IT MAY HAPPEN IN A LESS FORTUNATE SETTING. IT HAPPENED AGAIN TODAY, JUST DRIVING STRAIGHT AHEAD DOWN THE ROAD. CHECK ENGINE LIGHT COMES ON AND A RED LIGHTING BOLT LIGHT ALSO COMES ON OVER ON THE RIGHT SIDE OF THE INSTRUMENT PANEL.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SHIFT INTERLOCK SYSTEM BECAME STUCK AND CAUSED THE VEHICLE TO SWITCH GEARS WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE IGNITION MALFUNCTIONED AND THE VEHICLE WOULD EITHER FAIL TO START OR CONTINUE TO RUN AFTER THE IGNITION WAS TURNED OFF. FURTHERMORE, THE CONSOLE LIGHTING SYSTEM FAILED TO REMAIN ILLUMINATED. JOHNSON DODGE CHRYSLER JEEP RAM IN BUDD LAKE, NEW JERSEY, 07828 WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

I WAS DRIVING ON NYS ROUTE 17 IN THE VICINITY OF LIBERTY WHEN MY LEFT FRONT AXLE BROKE, THE LEFT FRONT WHEEL CAME OFF, THE VEHICLE VEERED LEFT AND CRASHED INTO THE CENTER ISLAND GUARD RAIL.

2008 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECALL ON PARTS P57 AND P73 ON VEHICLE. *LD *JS

CAR GETS STUCK IN GEAR, STALLS WHEN ACCELERATING, REVERSE GOES OUT UNTIL PERIODICALLY

I BOUGHT THE VEHICLE. IN LESS THAN 1000 MILES WITHIN PURCHASE THE 4W DRIVE LIGHT CAME ON. I WAS PARKED ON A CURB AT A RETIREMENT HOME AND A AMBULANCE WAS PARKED IN FRONT OF ME. WHILE I WAS INSIDE PEOPLE RAN IN AND SAID MY JEEP WAS ROLLING AWAY AND IT HIT THE AMBULANCE IN FRONT OF ME. THE JEEP WAS PARKED AND TURNED OFF WHEN IT ROLLED AWAY. WITNESSES AND THE POLICE REPORT CONFIRM THIS. AFTER GETTING THE RUN AROUND FROM THE DEALERSHIP FOR 6 MONTHS I TOOK IT SOMEWHERE ELSE TO GET IT LOOKED AT AND WAS TOLD THE TRANSFER CASE NEEDED TO BE REPLACED.

WHILE DRIVING AT FREEWAY SPEEDS (APPROXIMATELY 75MPH) THE VEHICLE INTERMITTENTLY STALLED SEVERAL TIMES AND TWICE IN 1-HR IT COMPLETELY SHUTDOWN. THE MOTOR LOST ALL POWER. IT REQUIRES A COMPLETE RESTART OF THE VEHICLE. THE KEY MUST BE TURNED TO THE OFF POSITION AND RESTARTED. IT HAS DONE THIS SEVERAL TIMES BEFORE. IT SEAMS TO HAPPEN UNDER A LOAD OR WHILE ACCELERATING OR PULLING A HILL. IT HAS HAPPENED IN HIGH TRAFFIC CIRCUMSTANCES AND HAS AT TIMES BEEN DIFFICULT AND DANGEROUS TO PULL TO THE SIDE OF THE ROAD. I'VE TAKEN IT TO JEEP TO HAVE IT REPAIRED. THEY APPARENTLY HAVE A STAR CASE NUMBER S1218000003 IN WHICH THEY SAY TO CHANGE THE SPARK PLUGS. THIS SEEMS LIKE A DANGEROUS SITUATION TO PUT CONSUMERS IN.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE WARNING LIGHT FLICKERED. THE WINDSHIELD WIPERS RANDOMLY ACTIVATED AND THE INSTRUMENT PANEL GAUGES RANDOMLY FLASHED WITHOUT WARNING. THE DEALER REPLACED THE IGNITION SWITCH; HOWEVER, THE FOUR WHEEL DRIVE WARNING LIGHT CONTINUED TO ILLUMINATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) AND 14V567000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

MY 2008 GRAND CHEROKEE WILL NOT START AT ALL. DASH LIGHT UP BUT WILL NOT TURN OVER. BATTERY IN NEW. STARTER TESTED AND OK. WIN RECALL WAS PERFORMED. 4WD SOFTWARE UPDATES WERE PERFORMED. OVER THE PAST YEAR THE VEHICLE HAS HAD MULTIPLE NO START/NO CRANK ISSUES. AFTER FEW HOURS OR DAYS, IT WILL TURN OVER. VEHICLES IS ALWAYS PARKED/NOT MOVING WHEN THIS OCCURS. THE DEALER WANTS ME TO PAY OUT OF POCKET FOR THE TOW FOR A DIAGNOSTIC TEST. IF THE TEST DOES NOT SHOW ANYTHING, I PAY ANOTHER $120 FOR THE DIAG AND HAVE TO PAY FOR TOW ELSEWHERE. JEEP CUSTOMER SERVICE IS USELESS. I PAY MONTHLY PAYMENT AND INSURANCE FOR A DRIVEWAY ORNAMENT.

I TOOK IT IN FOR A RECALL P73...THEY INSTEAD TRIED TO GET MONEY FOR OIL CHANGES AND OTHER THINGS THAT CAME TO OVER 1000.00 WAS SUPPOSE TO TAKE 4 HOURS HAD MY JEEP FOR 2 DAYS..SAID UNLESS I PAID THEM 130.00 TO REPLACE A BADLY CORRODED TC CONNECTOR THEY WOULDN'T DO IT...GOT MY JEEP BACK LOOKED AT THE TC CONNECTOR AND IT WAS NOT CORRODED..IN THE MEAN TIME I CALLED FCA AND THEY SAID IT SHOWED THE RECALL WORK WAS DONE ..IT WAS NOT!..THEY LIED..IT ALSO NEEDS A NEW TC MOTOR THAT SOME DO NEED ON THE RECALL, LUCKY ME MINE WAS ONE...NOW WHAT..THEY DIDN'T DO IT AND THIS COULD CAUSE ME HARM OR A ACCIDENT...

THE VEHICLE SHUTS OFF FOR NO APPARENT REASON WITH NO WARNING. IT HAS HAPPENED MULTIPLE TIMES. SOMETIMES WHILE IN REVERSE ,SOMETIMES WHILE IN DRIVE AND SOMETIMES WHILE MOVING FROM REVERSE TO DRIVE. IT HAS HAPPENED AT LOW SPEEDS AND AT SPEEDS UP TO 30 MPH. SOMETIMES THE VEHICLE WON'T LET YOU SHIFT TO PARK TO RESTART IT. THERE ARE NO INDICATOR LIGHTS WHEN IT HAPPENS. VERY SCARY AS ITS HAPPENING MORE FREQUENTLY. IT HAS HAPPENED IN DRY AND WET CONDITIONS, ON RESIDENTIAL AND CITY STREETS. ALL INDICATIONS ARE THAT ITHE CAUSE IS THE SAME AS OTHER FIAT CHRYSLER RECALLS FIR THE 2008 GRAND CHEROKEE THOUGH OURS IS NOT ON A RECALL LIST.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL FAILURES. THE CONTACT MENTIONED THAT THE RADIO WAS NOT TURNING ON, THE VEHICLE FAILED TO SHIFT AND WOULD NOT ACCELERATE PAST 25 MPH. THE CONTACT MENTIONED THAT IN ORDER FOR THE VEHICLE TO RESUME NORMAL FUNCTION, THE KEY HAD TO BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000. MA 10/21/15 *CN

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/25/15

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE FAILURE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/17/15 THE CONSUMER STATED THE VEHICLE REPEATEDLY REFUSED TO COME OUT OF PARK. UPDATED 09/03/15*JB

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE DID NOT START. THE CONTACT STATED THAT THE KEY HAD TO BE TURNED TO THE OFF POSITION THEN BACK TO THE ON POSITION IN ORDER FOR THE VEHICLE TO START. ONCE THE VEHICLE WAS STARTED, IT WOULD NOT SHIFT OUT OF THE PARK POSITION UNLESS THE IGNITION WAS TURNED TO THE OFF POSITION AND BACK TO THE ON POSITION. THE FAILURE RECURRED CONTINUOUSLY IN COLD WEATHER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

MY TRANSMISSION GOES FROM DRIVE TO 4TH GEAR ON ITS OWN AND STAYS THERE THIS IS EXTREMELY DANGEROUS ALSO MY ENGINE LIGHT AND OTHER LIGHTS COME OFF AND ON & ALSO WATER IS COMING INTO THE VEHICLE AROUND THE MOLDING THIS VEHICLE IS A DEFECT AND IS UNSAFE TO DRIVE. *TR

WHILE DRIVING VEHICLE SUDDENLY STALLED WOULDN'T RESTART FOR SEVERAL TRIES THEN FINALLY DID. NEVER STALLED AGAIN UNTIL RECENTLY. SOMETIMES IT STARTS IN NEUTRAL OTHER TIMES IT HAS TO BE PUT IN PARK. UPON RESTART VEHICLE DRIVES AS IF NOTHING HAS EVER HAPPENED. IT NOW STALLS AT IDLE OR WHEN ACCELERATING OR EVEN WHILE DRIVING AT A STEADY RATE OF SPEED. I HAVE BEEN PAYING CLOSE ATTENTION TO THE KEY POSITION AND IT SEEMS NORMAL IN THE ON POSITION AND DOESN'T SEEM TO BE THE REASON BEHIND THIS ERRATIC STALL SITUATION. NUMEROUS ACCOUNTS OF SIMILAR SITUATIONS HAVE BEEN NOTED HERE AND ON OTHER WEBSITES. I KEEP MY VEHICLE WELL MAINTAINED AND TUNED, IT RUNS GREAT. MANY TIMES WEEKS OR MONTHS GO BY WITHOUT ANY STALLS. *TR

THE 5.7 LITER HEMI MOTOR IN ALL CHRYSLER VEHICLES HAVE THIS SIMILAR ISSUE. THE DRIVER SIDE EXHAUST MANIFOLD BOLTS BREAK AND AN EXHAUST LEAK SPUTTERS OUT OF THE DRIVER SIDE ENGINE COMPARTMENT. I SPOKE TO SEVERAL MECHANICS AND CHRYSLER SERVICE TECHNICIANS AND THEY ALL CONFIRM IT IS A COMMON REPAIR. I HAVE ALSO SEEN NUMEROUS COMPLAINTS ONLINE. THE COST TO REPLACE THE MANIFOLD AND DRILL OUT THE BROKEN BOLTS IS AROUND $700.00. ALTHOUGH THIS IS NOT A SAFETY ISSUE I STILL BELIEVE IT SHOULD BE RECALLED INSTEAD OF THE MANUFACTURER PASSING THE BILL TO THE CONSUMER. IT OCCURS TO NEARLY ALL 5.7 LITER HEMI ENGINES AT SOME POINT. *TR

VEHICLE WOULD DIE UNEXPECTEDLY AND NOT RESTART UNTIL TRANSMISSION WAS PUT IN PARK POSITION. SEVERAL INCIDENTS IE STOPPED AT LIGHT, ACCELERATION TO TURNPIKE, SLOW STREET DRIVING THIS WOULD DISABLE STEERING AND CREATE DIFFICULT BRAKING. *TR

I FILED MY SECOND COMPLAINT ON 07/14/2014 COMPONENT(S): ELECTRONIC STABILITY CONTROL , UNKNOWN OR OTHER DATE OF INCIDENT: 06/28/2014 NHTSA ID NUMBER: 10610308 ON 10/22 I TRANSFERRED MY JEEP TRANSMISSION INTO NEUTRAL TO TOW BEHIND OUR RV. WHEN I TOOK MY FOOT OFF THE BRAKE THE JEEP ELECTRONIC FDCM THREW IT INTO 4WD AND IT LURCHED FORWARD ALMOST HITTING OUR RV AND MY HUSBAND WHO WAS WORKING ON HOOKING UP THE VEHICLE. I WARNED YOUR OFFICE IN JANUARY AND AGAIN IN JULY THAT THIS WAS A SAFETY ISSUE BUT HAD NO IDEA IT COULD DO THIS!! I WAS CONCERNED ABOUT NEEDING 4WD AND NOT HAVING IT. NOW I AM CONCERNED ABOUT OUR PHYSICAL SAFETY. NOTHING HAS BEEN DONE TO MAKE CHRYSLER FIAT STEP UP, OWN UP THE N23 DEBACLE THAT CAUSED THIS ISSUE AND FIX IT. THEY MUST BE HELD ACCOUNTABLE AND FIX THIS BEFORE SOMEONE IS INJURED OR KILLED. PLEASE DO NOT IGNORE THIS COMPLAINT AND JUST ANOTHER JEEP OWNER COMPLAINING ABOUT THE N23 RECALL. THIS IS A SERIOUS SAFETY ISSUE!!!! *TR

VEHICLE HAS HAD A HISTORY OF UNRESOLVED ELECTRICAL ISSUES BEGINNING AT THE TIME OF PURCHASE. IN 2009, THE IGNITION SWITCH BEGAN TO FAIL AND THE KEY FOB WAS REPLACED. DUE TO A VIN NUMBER ISSUE WITH A REPLACEMENT PROGRAM, CHRYSLER REFUSED TO REPLACE THE KEY ASSEMBLIES THOUGH THEY WERE REPLACING IDENTICAL ASSEMBLIES ON OTHER VEHICLES THAT USED THE SAME MODULES. SEVERAL "REPROGRAMMING" HAVE BEEN CONDUCTED TO CLEAR PROBLEMS. SPECIFIC ISSUES INCLUDE: 1. ERRATIC BEHAVIOR OF ELECTRICAL SYSTEM THAT STEMS FROM THE OPERATION OF THE IGNITION SWITCH. FOR EXAMPLE THE ENGINE WILL START BUT THE VEHICLE WILL BE IMPOSSIBLE TO SHIFT OUT OF PARK AND THE RADIO/NAVIGATION WILL NOT WORK UNTIL YOU JIGGLE THE IGNITION SWITCH AND KEY FOB. 2. CHRONIC FAILURE OF THE ELECTRONIC THROTTLE. YOU CAN BE DRIVING ALONG AT ANY SPEED AND YOU WILL LOSE THROTTLE CONTROL. THIS HAS CAUSED SEVERAL NEAR MISS ACCIDENTS. THE PROBLEM IS ACKNOWLEDGED BY A CHECK ENGINE LIGHT AND LIGHTING OF AN SPECIFIC IDIOT LIGHT ON THE DASH. HOWEVER, THE LACK OF THROTTLE RESPONSE IS VERY DANGEROUS AND CAN BE RESTORED BY ONLY STOPPING THE VEHICLE AND SHUTTING DOWN THE ENGINE SEVERAL TIMES TO RESET THE ELECTRONICS. 3. CHRONIC FAILURE OF THE DEALERSHIP TO ADDRESS PROPER CORRECTION OF THE ELECTRICAL PROBLEMS. VEHICLE WAS COVERED BY A FULL WARRANTY AND AN EXTENDED WARRANTY BUT THESE PROBLEMS WERE NEVER REPAIRED. DUE TO SPORADIC AND RANDOM NATURE OF THE SYSTEMS FAULTS, THE DEALERSHIP REFUSES TO MAKE REPAIRS. 4. DEALERSHIPS UNABLE TO CLEAR CHECK ENGINE LIGHT AND BLAME ISSUES ON THE FACT THIS UNIT HAS A DIESEL ENGINE. LOCAL WATERWAY CAR WASH IS REFUSING TO WASH THESE VEHICLES DUE TO RAPID AND UNATTENDED ACCELERATION ISSUES WHICH HAVE CAUSED ACCIDENTS AT THEIR CAR WASHES. THIS PROBLEM CAN BE DOCUMENTED BY CALLING THEM BY TELEPHONE. THEY CONSIDER THE VEHICLES TO BE A SAFETY RISK. PLEASE HELP! *TR

THIS JEEP HAD THE N23 RECALL DONE AND I POSTED EARLIER ABOUT THE ONGOING PROBLEMS NOT GOING INTO 4 LO AND NEUTRAL...BUT THE PROBLEM IS WORSE THAN BEFORE THE RECALL AND IS A SAFETY ISSUE NOW. THIS PROBLEM IS WORSE ON MINE THAN I FIRST THOUGHT. BUT IF THE INTENT BY CHRYSLER TO SOLVE A SAFETY PROBLEM WITH GOING INTO NEUTRAL UNINTENTIONALLY, WAS THE REASON FOR THE RECALL, THEY FAILED. I JUST DID SOME TESTS ON MY 08 GC AND FOUND: IGNITION ON, MOTOR OFF IN ANY GEAR BUT PARK AND THE TRANSFER CASE IS IN NEUTRAL. IN PARK IT'S LOCKED. MOTOR ON, THE TRANSFER CASE WON'T GO INTO FOR 4 LO OR NEUTRAL AND THE SERVICE "4 WD" COMES ON IMMEDIATELY WHEN TRYING TO GO INTO 4 LO OR NEUTRAL. MY SCANNER SHOWS NO CODES, AND THE MESSAGE ON THE EVIC DISAPPEARS ONCE THE JEEP IS OFF AND THEN RESTARTED. IN SUMMARY, IF THE JEEP STALLS AND THE KEY IS STILL ON, THE TRANSFER CASE IS IN NEUTRAL!!! THIS IS MORE OF A SAFETY ISSUE THAN BEFORE. *TR

CHRYSLER ISSUED A RECALL (N23) FOR PROBLEMS WITH JEEP TRANSFER CASES SHIFTING INTO NEUTRAL UNEXPECTEDLY. I'VE SEEN NO POSTS WHERE THIS ACTUALLY HAPPENED. AGAINST MY BETTER JUDGMENT, I HAD THE RECALL DONE. IMMEDIATELY PEOPLE STARTED HAVING ISSUES WITH 4LO NO LONGER WORKING, AND "SERVICE 4WD" MESSAGES SHOWING ON THE DASH. THESE ARE MY SYMPTOMS ALSO. PEOPLE THAT FLAT TOW THE JEEP BEHIND A MOTOR HOME COULD NO LONGER SWITCH THE TRANSFER CASE TO NEUTRAL (IRONIC HUH?). WHAT DOES CHRYSLER DO? THEY DON'T EVEN ACKNOWLEDGE THEIR PROBLEM. A YEAR AFTER THE FIASCO STARTED, THE DEALER THAT DID MY RECALL DOESN'T KNOW ABOUT THE ISSUE? APPARENTLY CHRYSLER DEALERS LOADED DEFECTIVE SOFTWARE OR INSTALLED THE SOFTWARE IMPROPERLY. THE SOFTWARE CANNOT BE UNLOADED AND REVERTED TO BEFORE THE RECALL. CHRYSLER'S ANSWER WHEN I CALLED 800 NUMBER YESTERDAY, OVER A YEAR SINCE THIS RECALL FIASCO STARTED, WAS FOR ME TO PAY THE DEALER TO DIAGNOSE THE SYMPTOM AND IF THE DIAGNOSTIC CODE IS CORRECT, THEY'LL RELOAD THE SOFTWARE...AFTER I'VE PAID THE SERVICE CALL! THERE ARE THOUSANDS OF POSTS ON LINE ABOUT THE PROBLEMS WITH THE N23 RECALL, BOTH ON AUTOMOTIVE SITES AND RV SITES FROM OWNERS THAT FLAT TOW THEM. AND CHRYSLER HAS THEIR HEAD IN THE SAND...OR ELSEWHERE. THIS IS THE BIGGEST SCAM. PER THE POSTS, CHRYSLER IS CHARGING PEOPLE THOUSANDS TO REPLACE COMPONENTS WHEN IT'S THE RECALL THAT STARTED THE PROBLEM. THE PROBLEM OCCURS IMMEDIATELY WHEN TRYING TO ACTUATE 4 LO. IT DOESN'T GO INTO 4 LO AND THE SERVICE 4WD MESSAGE OCCURS ON THE INFORMATION CENTER. I HAD TO SHOW THE DEALER THE SERVICE BULLETIN NUMBER CALLING ATTENTION TO THE PROBLEM, FROM POSTS ON THE WEB. THAT TELLS ME THAT CHRYSLER IS NOT EVEN INFORMING THEIR OWN DEALERS ABOUT THE PROBLEM CREATED BY THE N23 RECALL. AND THE QUADRATRAC II TRANSFER CASE WITH THE 4LO CAPABILITY IS AN OPTION UPGRADE. THE RECALL TAKES AWAY THIS FUNCTIONALITY! *TR

THE VEHICLE HAS TWO CHRONIC PROBLEMS, THE MOST SEVERE OF WHICH IS THAT IT SUDDENLY SHIFTS INTO NEUTRAL WHILE BEING DRIVEN, RESULTING IN A SUDDEN & DANGEROUS LOSS OF ACCELERATION AND MANEUVERABILITY . RECOVERY ACTION REQUIRES PULLING OFF THE ROAD TO SHUT OFF AND RE-START THE ENGINE. THIS PROBLEM HAS OCCURRED AT LEAST TWENTY TIMES, USUALLY IN DAMP OR RAINY WEATHER CONDITIONS. TWO DIFFERENT JEEP DEALERS HAVE BEEN UNABLE TO DIAGNOSE OR FIX THE PROBLEM! ONE DEALER THOUGHT REPLACING A MODULE FOR ABOUT $900 WOULD SOLVE THE ISSUE BUT IT DID NOT. THE OTHER CHRONIC PROBLEM IS THAT THE CAR SOMETIMES WILL NOT START FOR NO APPARENT REASON! *TR

VEHICLE SHUTS OFF AND ALL ELECTRICAL AND POWER STEERING INOPERABLE. SHUT OFFS HAPPEN INTERMITTENTLY AT SPEEDS FROM 20 MPH TO 70 MPH. IT GENERALLY OCCURS UPON HITTING ROAD BUMPS, RAIL ROAD TRACKS OR POT HOLES. THESE INCIDENTS HAVE HAPPENED 4-6 TIMES PER YEAR. I HAVE TAKEN THE VEHICLE TO CHRYSLER'S SERVICE ENGINEERING GARAGE AND SUBURBAN CHRYSLER JEEP AND THEY ARE UNABLE TO REPLICATE OR FIX THE ISSUE. THERE HAVE BEEN 2 ADDITIONAL SHUT OFF INCIDENTS IN THE PAST 3 DAYS WITH 2 DIFFERENT DRIVERS. VEHICLE WILL RESTART UPON PLACING TRANSMISSION IN NEUTRAL AND RESTARTING. BASED UPON CHRYSLER RECALL CAMPAIGN FOR SIMILAR ISSUES WITH 2007 JEEP GRAND CHEROKEES, I BELIEVE MY 2008 GRAND CHEROKEE IS SUBJECT TO THE SAME ISSUES AS EARLIER MODELS. UPDATED 4/24/2015 *JS

I FILED A COMPLAINT BACK IN JANUARY 2014 REGARDING THIS ISSUE. IT WENT NO WHERE WITH NHTSA. CHRYSLER/FIAT SENT OUT RECALL N23...THEIR FIX FOR VEHICLES THAT MIGHT ROLL WHEN REMOTE START WAS USED.THIS RECALL REPROGRAMMING CAUSED JEEPS TO LOOSE 4X4, 4X4LOW ETC. SOME GET STUCK IN 4LOW, SOME IN 2HIGH. AFTER ALMOST $700 AND MONTHS OF AGGRAVATION, PAYING TO REPLACE MY ACTUATOR (WHICH WAS FINE!), I STILL HAVE THE PROBLEM WITH NO 4X4, 4X4 LOW OR ABILITY TO SHIFT TRANSFER CASE INTO NEUTRAL. I HAD TO HAVE THE DEALER CLEAR THE ERROR CODES AGAIN! I AM REALTOR IN UPSTATE NY AND USE MY 4X4 REGULARLY!! I DON'T WANT TO GET UP ON SOME MOUNTAIN DIRT ROAD AND FIND OUT I DON'T HAVE MY STABILITY CONTROL, 4X4LOW OR OTHER! THIS IS A GRAVE SAFETY ISSUE FOR THOSE THAT USE 4X4 LOW ESPECIALLY. DURING THIS PAST WINTER I DIDN'T EVEN HAVE REGULAR 4X4 AND MY JEEP FISHTAILED IN THE SNOW. PLEASE DO SOMETHING TO FORCE CHRYSLER TO FIX THIS SAFETY PROBLEM. THANK YOU. *TR

2008 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FINAL DRIVE CONTROLLER MODULE RECALL. CONSUMER STATES RECALL REPAIR DAMAGED VEHICLE. *SMD THE CONSUMER STATED THE RECALL WAS PERFORMED IN OCTOBER 2013. HOWEVER, HE DID NOT KNOW AT THE TIME, IT DAMAGED THE VEHICLE. IT WASN'T UNTIL JANUARY 2014, THAT THE VEHICLE WOULD NOT GO INTO TOWABLE MODE. THE VEHICLE WAS TAKEN TO THE DEALER. AN INSPECTION REVEALED THE VEHICLE NEEDED A NEW TRANSFER CASE MOTOR, AND CHRYSLER WOULD PAY FOR THE REPAIRS, BUT THE PART WOULD NOT BE AVAILABLE FOR SIX MONTHS. THE CONSUMER FILED A CLAIM WITH CHRYSLER, AND FIVE WEEKS LATER THE PART ARRIVED, AND WAS EVENTUALLY INSTALLED. LATE APRIL 2014, THE VEHICLE WOULD NOT SHIFT INTO TOWABLE MODE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS FIXED AGAIN. THE DEALER GUARANTEED THAT IT WOULDN'T HAPPEN AGAIN. BUT, IT DID HAPPEN AGAIN, AND A WARNING APPEARED ON THE DASHBOARD, THAT READ SERVICE 4-WHEEL DRIVE SYSTEM AND THE TRANSMISSION LIGHT ILLUMINATED. THE CONSUMER WAS INFORMED, THERE WAS NO PERMANENT FIX AT THE MOMENT. *JB

MY JEEP STALLS EVERY MONTH OR EVERY MONTH. I HAVE BROUGHT IT TO THE DEALERSHIP FOR OVER A YEAR REGARDING THIS ISSUE. JEEP STALLS WHILE DRIVING AT LOW AND HIGH RATE OF SPEEDS. THIS MOSTLY HAPPENS TO ME AT HIGH RATE OF SPEED. MY ROAD IS A 50 MPH ROAD AND I HAVE HAD TO PULL OFF TO THE SIDE OF THE ROAD AND RESTART MY JEEP. THIS IS VERY DANGEROUS NO MATTER WHAT ROAD I AM ON, BUT I DO LIVE ON A MAJOR ROAD WHICH HAS LOTS OF TRAFFIC. THE DEALERSHIP CANNOT SEEM TO FIND WHAT IS THE CAUSE OF THIS STALLING AND SAYS NO CODES SHOW IN THE COMPUTER. I PUT THE LATEST STALLING EPISODE ABOVE. CHRYSLER REALLY NEEDS TO STEP-UP AND FIX THIS ISSUE. I AM NOT THE ONLY ONE WITH THIS PROBLEM. *TR

I WAS PURCHASING A USED JEEP CHEROKEE 4X4, AND HAD COMPLETED A FULL AND DETAILED INSPECTION OF THE UNIT ON APR 28TH, 2014. I HAD TESTED THE 4 LOW AND IT WORKED FINE. THE UNIT WAS TO GO INTO CHRYSLER ON THE APR 29TH FOR THE N23 RECALL PRIOR TO MY PICKING UP THE UNIT THE FOLLOWING DAY. THE N23 RECALL WAS COMPLETED AND APR 30TH I PICKED UP THE JEEP. THE NEXT DAY AGAIN TESTED THE 4 LOW AND NOW THE SERVICE 4WD LIGHT CAME ON. THE JEEP HAD NOT BEEN USED AT ALL SINCE THE RECALL OTHER THAN A VERY SHORT DRIVE HOME. *TR

NO 4X4 LOW EVER SINCE I HAD THE N23 RECALL WORK PERFORMED TO REPROGRAM THE FINAL DRIVE CONTROLLER. CALLED CHRYSLER ABOUT IT AND THE SCHEDULED AN APPOINTMENT FOR ME AT A DEALER. DEALER SAID THE TRANSFER CASE ACTUATOR MOTOR IS FRIED AND NEEDS TO BE REPLACED. THEY ALSO SAID THAT THE PART IS BACK ORDERED 6-8 WEEKS BECAUSE SO MANY PEOPLE HAVE HAD THIS PROBLEM AFTER HAVING THE N23 RECALL WORK PERFORMED. CHRYSLER SAYS THAT THE ISSUE IS NOT RELATED TO THE RECALL WORK AND THEY WILL NOT COVER THE REPAIR. I DID SOME OF MY OWN RESEARCH AND THERE ARE 1000'S OF OTHER PEOPLE WHO AR HAVING THE SAME ISSUE. I'VE GIVEN CHRYSLER MANY OPPORTUNITIES TO ADDRESS THIS ISSUE BUT THEY REFUSE TO DO SO. *TR

THE VEHICLE HAS BEEN IN THE SHOP 6 TIMES IN 6 YEARS. THIS LATEST TIME CHRYSLER REFUSED TO HONOR THE WARRANTY. THE DEALER, WHO IS OUT OF BUSINESS DUE BECAUSE OF CHRYSLER SHUTTING THEM DOWN, WAS TO NOTIFY US OF AN INSPECTION WHEN IT CAME DUE. ALL THE OTHER DEALER I SPOKE TO CONFIRMED THIS, HOWEVER WE WERE NEVER NOTIFIED. THE REPAIRS WERE $1065 AND SHOULD HAVE BEEN UNDER WARRANTY PER THE DEALER WHICH DID THE REPAIRS. CHRYSLER HAS RETROACTIVELY CHARGED OUR WARRANTY AS WELL FROM LIFETIME TO 3 YEARS, EVEN THOUGHT WARRANTY WORK WAS DONE IN THE SAME YEAR. WE HAVE A BOOK THAT SAYS LIFETIME AND SHOULD BE COVERED AFTER INSPECTION. THE DEALER WHICH DID THE REPAIRS HAD NO ISSUES WITH THE VEHICLE OF APPROVING THE INSPECTION, CHRYSLER REFUSE TO DISCUSS WITH THE DEALER OR DISCUSS ANY FURTHER. YOU HAVE A SERVICE LIGHT FOR ALL SERVICES ON THE VEHICLE SO YOU DON'T FORGET, BUT YOU HAVE A 30 DAY INSPECTION WINDOW WITHOUT ANY WARNING OR NOTIFICATION. *TR

I TOOK MY VEHICLE IN FOR THE N23 SAFETY RECALL AND MY 4 WHEEL DRIVE SYSTEM NO LONGER WORKS. THE WORK JEEP DID TO FIX THE RECALL HAS REMOVED CRITICAL FUNCTIONALITY OF THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS THERE WAS A HESITATION INTERMITTENTLY WHEN ENGAGING THE ACCELERATOR PEDAL. THE VEHICLE STALLED WITHOUT WARNING ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE ON THREE OCCASIONS. THE CONTACT HAD TO SHIFT INTO NEUTRAL GEAR, WAIT A FEW MINUTES AND ATTEMPT TO RESTART THE VEHICLE NUMEROUS TIMES. THERE WERE TIMES WHEN THE VEHICLE FAILED TO RESTART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,300.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO NEUTRAL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE ACTUATOR MODE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. THE VIN WAS UNAVAILABLE. UPDATED 06/17/14*LJ UPDATED 8/22/2017

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) IN SEPTEMBER 2013. THE CONTACT STATED THAT ONCE HE HAD THE VEHICLE REPAIRED, HE WAS UNABLE TO USE THE 4-WHEEL DRIVE FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

LOST 4X4 DRIVE LOW RANGE. PROBLEM IS DIRECTLY RELATED TO THE "SAFETY RECALL N23 / NHTSA 13V-175 REPROGRAM FINAL DRIVE CONTROLLER MODULE" THAT A JEEP SERVICE CENTER HAD PREFORMED. I AM FROM NORTH CANADA WHERE WE HAVE SNOW FROM EARLY NOVEMBER TO MAY END IT'S NOT SAFE TO TRAVEL WITHOUT FUNCTIONAL 4 WHEEL DRIVE.DO WE HAVE TO WAIT TILL SOMEONE FREEZES TO DEATH OR DIES FROM DEHYADRATION IN DESERT UNTIL CHRYSLER DO SOMETHING. *TR

JEEP HAS A KNOWN PROBLEM WITH THE TRANSFER CASE ACTUATOR MOTOR. LAST FALL, 9-19-13 I BROUGHT IT IN FOR A RECALL, NUMBER N23. PRIOR TO THE RECALL I HAD NO PROBLEMS WITH MY JEEP AND I HAD TOWED IT UP TO ALASKA AND BACK, OVER 7,000 MI. THIS WINTER WE DECIDED TO SPEND IT IN ARIZONA. ABOUT 2 MONTHS INTO IT IS WHEN WE GET A SERVICE MESSAGE TO HAVE OUR 4WD SYSTEM LOOKED AT AND THAT IT WOULDN'T SHIFT INTO NEUTRAL FOR TOWING PURPOSES. SO I GET ON THE INTERNET FORUMS AND FIND OUT THAT THERE ARE THOUSANDS OF OTHER JEEP OWNERS EXPERIENCING THE SAME THING AND NOT SHIFTING INTO 4 LOW ALSO. THEY TOO HAD NOT HAD ANY TROUBLES UNTIL THEY HAD TAKEN THEIR VEHICLES IN FOR THE RECALL FIX WHICH, WAS A REFLASH OF THE TRANSMISSION SOFTWARE. THE TRANSFER CASE ACTUATOR ARE ON BACKORDER FROM JEEP AT ONE PER DEALER EVERY 14 DAYS. AND I GET TO SHELL OUT $500.00 FOR A PROBLEM THAT DIDN'T EXIST UNTIL THE RECALL. OH, I HAD TOWED THE JEEP SEVERAL TIMES SINCE THE ALASKA TRIP IN 2011. THE BIGGER PROBLEM HERE IS THAT THERE ARE A LOT OF JEEP OWNERS WHO DON'T EVER TAKE THEIR JEEP'S OFF ROAD OR TOW IT BEHIND SOMETHING SO THEY DON'T GET THE TROUBLE MESSAGE UNTIL THEY DO AND THEY NEED IT. THAT MEANS THERE ARE MILLIONS OF JEEP OWNERS THAT DON'T KNOW THEY HAVE A PROBLEM. *TR

I AM NOT ABLE TO SHIFT THE TRANSFER CASE INTO 4 WHEEL DRIVE LOW RANGE OR NEUTRAL AFTER THE SAFETY RECALL REPROGRAMMED THE COMPUTER. *TR

WHILE OFF ROAD VERY FAR INTO THE DESERT OF ARIZONA I WAS TRAVELING WITH MY PERMANENTLY DISABLED WIFE. WE WERE ON DESERT TRAILS AND THE TRAIL LEAD INTO A SOFT SILT TYPE DRY WASH. WHEN I TRIED TO PUT THIS JEEP INTO 4X4 LOW RANGE A MESSAGE POPPED UP IN THE INTERMENT CLUSTER THAT SAID "SERVICE 4 WHEEL DRIVE". THE JEEP WOULD NOT SHIFT TO 4X4 LOW RANGE AND LOCK THE DIFFERENTIAL AND DRIVE THROUGH THE DRY WASH TO SAFETY. THIS PROBLEM IS DIRECTLY RELATED TO THE "SAFETY RECALL N23 / NHTSA 13V-175 REPROGRAM FINAL DRIVE CONTROLLER MODULE" THAT A JEEP SERVICE CENTER HAD PERFORMED. THE FINAL DRIVE CONTROLLER MODULE (FDCM) (N23 / NHTSA 13V-175) RE-PROGRAMMING THAT I HAD PERFORMED AT A JEEP SERVICE CENTER CAUSED THIS POTENTIALLY FATAL PROBLEM THAT COULD HAVE LEFT MY WIFE DEAD. IF WE HADN'T HAD WATER TO DRINK OR IF IT WOULD HAVE STARTED TO RAIN WE(SHE) COULD HAVE DROWNED IN THE WASH WHILE BEING TRAPPED IN THE JEEP, BECAUSE I COULD NOT PLACE THE JEEP IN 4X4 LOW RANGE AND LOCK THE DIFFERENTIAL TO DRIVE THE JEEP OUT OF A POTENTIALLY FATAL SITUATION. *TR

WENT INTO DEALERSHIP SERVICE CENTER TO HAVE "N23" SAFETY RECALL PERFORMED. BEFORE N23 SOFTWARE UPDATE THERE WAS NO PROBLEM USING THE 4WD-LOW FUNCTION, AFTERWARDS THE 4WD-LOW SHIFT FUNCTION COMES UP WITH "SERVICE 4WD" CODE AND WILL NOT SHIFT INTO 4WD-LOW. I DISCOVERED THIS WHILE STUCK IN A SNOW DRIFT THIS WEEKEND. AFTER RESEARCHING THE ISSUE I DISCOVERED THAT MANY JEEP OWNERS THAT WENT IN FOR THE N23 RECALL ARE HAVING THE SAME ISSUE. *TR

I BELIEVE THIS ISSUE/COMPLAINT IS A RESULT OF SAFETY RECALL N23/NHTSA 13V-175. TEN DAYS AGO WE WERE PREPARING TO HOOK UP MY JEEP FOR TOWING BEHIND OUR RV. WHEN I ATTEMPTED TO PUT THE TRANSFER CASE INTO NEUTRAL IT WOULD NOT MOVE AND I WOULD GET A 'SERVICE 4W SYSTEM' ERROR MESSAGE. WE TOOK THE JEEP TO THE DEALER AND WAS ADVISED THE TRANSFER CASE MODULE WAS BAD. THE WORST NEWS WAS THERE WERE NONE TO BE FOUND WITHIN HUNDREDS OF MILES AND I HAD NO POWERTRAIN WARRANTY. TEN DAYS LATER AND I AM STILL WAITING FOR A REPLACEMENT PART. THIS IS THE PART THAT WAS 'REPROGRAMMED' AS PART OF THE SAFETY RECALL N23/NHTSA 13V-175. EVER SINCE THIS REPROGRAMMING WAS PERFORMED I HAVE NO 4X4, NO 4LOW OR NEUTRAL. THIS IS EXPENSIVE TO REPAIR AND WE WERE FORCED TO CANCEL OUR TRIP. NOW, AS A REALTOR IN UPSTATE NY I AM NOT ABLE TO DO MY JOB AS I CANNOT TAKE BUYERS TO PROPERTIES ON SNOW COVERED ROADS. MY JEEP WORKED PERFECTLY FINE UNTIL THIS MODULE WAS REPROGRAMMED. ADDITIONALLY, NOW I HEAR A THUMPING NOISE FROM THE REAR (IT SOUNDS LIKE THE REAR,) WHEN I FIRST START OUT EVERY MORNING. I SEE OTHER JEEP OWNERS ARE EXPERIENCING THE SAME PROBLEM, AND FEEL CONFIDENT THAT THIS PART IS BEING REPLACED ALL OVER THE US AS A RESULT OF FAULTY REPROGRAMMING...AND THAT IS WHY THEY CANNOT GET A NEW ONE. I DO NOT WANT TO WAIT TILL THIS PROBLEM CAUSES OTHER ELECTRICAL ISSUES, WHICH IT VERY WELL COULD. I BELIEVE CHRYSLER IS ULTIMATELY RESPONSIBLE FOR THIS REPAIR AS MY TRANSFER CASE WORKED FINE TILL THEY REPROGRAMMED IT. *TR

WE ARE FULL TIME RVERS AND HAVE TOWED OUR JEEP ABOUT 40,000 MILES WITHOUT ANY ISSUES, UNTIL THE RECENT RECALL. NHTSA #13V75000, CHRYSLER N23. THE VERY INNOCUOUS RECALL NOTICE SPOKE OF THE DOT REQUIRING THE RECALL BASED ON A NUMBER OF CASES WHERE THE TRANSFER CASE SHIFTED INTO NEUTRAL ON IT'S OWN AND THE VEHICLE ROLLED AWAY, CAUSING DAMAGE. THE RECALL WENT ON TO SAY THAT THE FIX WAS TO TAKE IT TO THE DEALER FOR A SOFTWARE REPROGRAMMING TO TAKE CARE OF THE ISSUE. THE RECALL NOTICE WAS VERY CAREFULLY AND CLEVERLY WRITTEN TO LEAVE ONE WITH THE IMPRESSION THAT A SOFTWARE ISSUE WAS THE CAUSE OF THE PROBLEM, AND JEEP WAS GOING TO FIX IT WITH THE REFLASH OF THE TRANSMISSION COMPUTER. THIS IS NOT TRUE. THE ISSUE IS CAUSED BY THE FAILURE OF HARDWARE IN THE TRANSFER CASE, AND THE ?FIX? OFFERED BY JEEP IS NOTHING MORE THAN A BAND AID TO MEET THE STRICT LETTER OF THE DEMAND BY THE NHTSA. AS THOUSANDS OF JEEP OWNERS ARE NOW LEARNING, AFTER THE RECALL THEY FIND THEMSELVES IN A SITUATION WHERE THE TRANSFER CASE WILL NO LONGER SHIFT INTO NEUTRAL, OR 4WD LOW, AT ALL. I HAVE PERSONAL KNOWLEDGE OF DOZENS OF JEEP OWNERS WITH THESE ISSUES WHO NEVER HAD A PROBLEM BEFORE THE RECALL. THIS PROBLEM CREATES A GREAT UNCERTAINTY AMONG OWNERS. WE DON'T KNOW IF THE 4WD SYSTEM WILL WORK WHEN NEEDED, OR END UP STUCK IN NEUTRAL OR 4WD LOW, MAKING THE VEHICLE UNUSABLE. WHILE NOT BEING ABLE TO TOW MAY NOT BE A SAFETY ISSUE, I THINK THAT DISABLING A 4WD SYSTEM THAT MANY PEOPLE RELY ON IN BAD TERRAIN OR WEATHER WOULD BE. I DON'T THINK THAT NHTSA HAS MONITORED THIS SITUATION PROPERLY AND HAS ALLOWED CHRYSLER TO COMMIT WHAT AMOUNTS TO A FRAUD UPON THEIR CUSTOMERS. I THINK NHTSA NEEDS TO TAKE ANOTHER LOOK AT THIS ISSUE. *TR

JEEP STALLED IN TRAFFIC. HAD TO QUICKLY SHIFT TO NEUTRAL AND ATTEMPT TO RESTART. HAS BEEN IN THE SHOP PROBABLY 7 TIMES FOR THIS ISSUE AND STILL HASN'T BEEN FIXED. *TR

I STARTED TO GET SERVICE 4 WD SYSTEM LIGHT THIS STARTED AFTER I HAD TAKEN VEHICLE IN FOR RECALL ABOUT TRANSFER CASE NEUTRAL PROBLEM. I HAD NEVER HAD A PROBLEM BEFORE THIS HAD IT LOOKED AT BY CERTIFIED MECHANIC. HE CHECKED ALL SYSTEMS AND THEY CHECKED OUT OK HE CLEARED ERROR CODE. A DAY OR SO LATER IT RETURNED. HE SAID I SHOULD RETURN TO DEALER. THEY SAID IT WAS A BAD TRANSFER CASE RANGE SENSOR. A DEEPER LOOK AND I FOUND THAT MANY PEOPLE HAVE HAD THIS SAME TROUBLE AFTER HAVING FLASH UPDATE FOR RECALL. THIS PART HAS A LARGE BACK ORDER ( I WAS TOLD BY DEALER PART OVER 500 PIECE ) AND THEY COULD ONLY ORDER ONE EVERY 14 DAYS. *TR

MY VEHICLE HAS BEEN MAINTAINED BY THE DEALERSHIP. I HAVE 56K MILES ON A 2008 JEEP GRAND CHEROKEE LIMITED HEMI 8CYLINDER I DO NOT DO ANY OFF ROADING I AM TOLD TODAY THAT I NEED AN UPPER DIFFERENTIAL HOUSING INSULATOR AND PINION SEALS WHICH ARE LEAKING. THESE PRODUCTS SHOULD LAST LONGER THAN 56K IN MILES AND ARE A CONSIDERABLE COST TO THE CONSUMER FOR A 5 YEAR OLD JEEP. THERE ARE SEVERAL BULLETINS OUT ABOUT THIS ISSUE BUT JEEP DID NOT CONSIDER HELPING ME BECAUSE I WAS OUT OF MY 3 YEAR 36,000 MILE WARRANTY WHICH IS CLEARLY NOT ENOUGH FOR DEFECTIVE PARTS. PLEASE SEE OTHER COMPLAINTS FOR A RECALL ISSUE. THANK YOU *TR

AFTER HAVING MY VEHICLE SERVICED FOR THE N23 RECALL, THE SERVICE 4WHEEL DRIVE INDICATOR HAS BEEN COMING ON AND I NO LONGER HAVE 4 LOW. IT IS AT THE SERVICE CENTER AGAIN FOR THE THIRD TIME. I AM CONCERNED THAT THE RECALL IS EITHER NOT PERFORMED PROPERLY OR ISN'T AN ADEQUATE FIX TO THE TRANSMISSION ISSUES AND IS CREATING I UNINTENDED PROBLEMS. *TR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WOULD RECUR SPORADICALLY HOWEVER, AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) THE FAILURE HAD BECOME PERMANENT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH DID NOT GENERATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 81,000.

VEHICLE SHIFTED INTO 4WD LOW BY ITSELF WHILE DRIVING IN A PARKING LOT. I PARKED THE JEEP IN A PARKING SPACE, AND AFTER PLACING THE TRANSMISSION SELECTOR IN PARK, THE JEEP STARTED ROLLING. I HAD TO USE THE PARKING BRAKE TO KEEP IT FROM ROLLING OUT OF THE SPACE. THE REPAIR SHOP REPLACED THE TRANSFER CASE ACTUATOR AND HARNESS DUE TO THE TRANSFER CASE SHIFTING IN AND OUT OF 4WD, AND HAVING NO PARK, WHICH CAUSED IT TO ROLL. I PAID TO HAVE THIS REPAIR WORK DONE, JUST PRIOR TO JEEP ISSUING RECALL N23. JEEP HAS REFUSED TO REIMBURSE ME FOR THIS REPAIR. ON THREE OCCASIONS, I HAVE EXPLAINED TO THE REIMBURSEMENT DEPT, THAT MY VEHICLE ROLLED OUT OF IT'S PARKING SPACE AND SHIFTED IN AND OUT OF 4WD AND NEUTRAL ON ITS OWN. CHRYSLER CUSTOMER ASSISTANCE REFUSES TO REIMBURSE PER THE STATED LANGUAGE IN THEIR OWN RECALL. I HAVE SENT CHRYSLER ALL THE REQUIRED REPAIR DOCUMENTS AND RECEIPTS.

JEEP STALLED ON THE FREEWAY. I WAS GOING 65 MPH ON I-71 AND IT STALLED DEAD IN THE ROADWAY. I HAD TO PULL OVER AFTER AVOIDING OTHER VEHICLES AND RESTART THE VEHICLE. WHEN IT STALLED, IT GAVE NO WARNING, SIMPLY DIED ON THE FREEWAY AND I WAS LEFT WITH NO BRAKES, NO STEERING AND LIMITED DRIVABLITY. I CALLED CHRYSLER AND GOT A PERSON BY THE NAME OF [XXX] AS MY CASE MANAGER. SHE WAS THE MOST CLUELESS AND INCOMPETENT PERSON I HAVE EVER SPOKEN WITH. AFTER TAKING IT TO THE DEALERSHIP, IT STALLED AGAIN ON THE FREEWAY A FEW DAYS LATER, SAME THING AT FREEWAY SPEEDS. CHRYSLER SUPPORT IS A JOKE...THIS ISSUE IS STILL GOING ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2008 JEEP GRAND CHEROKEE HEMI OVERLAND STALLED ON STREET TWICE. ATTEMPTING TO BACK INTO A SPOT AND IT STALLED TWICE, BLOCKING A LANE OF TRAFFIC. HAD TO PUT IN PARK, PULL KEY OUT, PUT KEY BACK IN TO RESTART. LUCKILY NOBODY WAS DRIVING THE POSTED 35MPH SPEED LIMIT SO I WAS ABLE TO GET OUT OF THE WAY. *TR

2008 JEEP GRAND CHEROKEE OVERLAND 5.7 HEMI STALLED ON FREEWAY. I HAD TO IMMEDIATELY PULL OVER AS HEAVY TRAFFIC AND VEHICLE WOULD NOT RESTART AND I LOST ALL STEERING/BRAKES/ENGINE CONTROL. I ENDED UP HITTING A ROAD CONE (NO NOTABLE DAMAGE) AS I WAS PULLING INTO THE SOMEWHAT SMALL PULLOVER ZONE (WAS IN HIGHWAY CONSTRUCTION). VEHICLE RESTARTED ONLY AFTER BEING PUT IN PARK AND REMOVING AND REINSERTING THE KEY. *TR

2008 JEEP GRAND CHEROKEE OVERLAND HEMI 5.7 STALLED AFTER A RAPID SUDDEN ACCELERATION. JEEP STARTED "BUCKING" (LOSING POWER AND REGAINING IT) THEN TOOK OFF WITHOUT ANYTHING TOUCHING GAS PEDAL AND NO WARNING. THE JEEP WENT FROM 30 MPH TO OVER 50 MPH AND KEPT ACCELERATING. I HAD TO THROW IN NEUTRAL TO GET IT TO STOP. I THEN PULLED OVER AND IT STALLED OUT. THIS HAS BEEN REPORTED TO CHRYSLER CASE #[XXX] AND I SPOKE TO [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I RECEIVED IN LATE JUNE A RECALL NOTICE FOR MY VEHICLE, TITLED "SAFETY RECALL N23/NHTSA 13V-175 REPROGRAM FINAL DRIVE CONTROLLER MODULE. WHEN I TOOK MY VEHICLE TO MY LOCAL CHRYSLER JEEP DEALER'S AUTO REPAIR SHOP, THEY NOTIFIED ME THAT THE ISSUE IS SOFTWARE RELATED AND THEY HAD NOT YET RECEIVED THE SOFTWARE PATCH. I TOOK MY VEHICLE AGAIN TO THEM IN EARLY JULY, MID JULY, LATE JULY AND EARLY AUGUST AND STILL THEY HAVE NOT YET RECEIVED THE SOFTWARE PATCH. *TR

DRIVING AT THE POSTED SPEED LIMIT ON A 4 LANE DIVIDED HIGHWAY, THE 2008 JEEP GRAND CHEROKEE MY WIFE WAS OPERATING, VIOLENTLY AND WITHOUT WARNING SWERVED OFF THE ROAD. MY WIFE DESCRIBED THE EVENT AS "ALL THE WHEELS SUDDENLY STOPPED SPINNING". THE SUV FIRST WENT OFF THE RIGHT SHOULDER OF THE ROAD, THEN SKIDDED ACROSS TWO LANES OF TRAFFIC AND SWERVED OFF THE LEFT SHOULDER, NEARLY ROLLING OVER AND COMING TO REST IN THE MEDIAN NEAR AN EMBANKMENT. THE VEHICLE WAS TOWED TO A NEARBY JEEP DEALERSHIP WHERE IT WAS SUBSEQUENTLY EVALUATED. THE SERVICE MANAGER NOTED THAT THE PROBLEM WAS RELATED TO THE REAR DIFFERENTIAL. HE SURMISED THAT THE COMPONENT WAS ASSEMBLED "OUT OF SPEC" AND SUBSEQUENTLY FAILED CATASTROPHICALLY. THE DIFFERENTIAL WAS REBUILT AND THE VEHICLE RETURNED. UNDER THE CIRCUMSTANCES, MY WIFE WILL NOT DRIVE THIS SUV AGAIN. *TR

WHILE DRIVING MY CAR WILL GO INTO NEUTRAL, DO IT WHEN I FIRST START IT, ALSO WHILE DRIVING / RECENTLY IT WENT INTO NEUTRAL DRIVING IN THE PASSING LANE GOING 65 MPH. *TR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. AFTER SHIFTING INTO PARK, THE GEAR SHIFTER SEIZED AND COULD NOT BE REMOVED FROM PARK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

8/8/12 DRIVING FROM TEMPLE TX TO TUNICA MS (STOPPING THERE BEFORE CONTINUING ON TO INDIANAPOLIS, IN). CAR GAVE NO ISSUES/INDICATIONS OF TROUBLE. 8/9/12 CAR WOULD BARELY GO 10 MILES PER HOUR LEAVING THE HOTEL, WOULD STOP FORWARD PROGRESS OF ANY KIND IF I STOPPED, HAD TO PUT IN PARK, TURN OFF CAR AND TURN ON AGAIN. HAD TO CROSS 4 LANE HIGHWAY, BUT COULD NOT GET CAR TO MOVE FORWARD FAST ENOUGH TO CLEAR ALL 4 LANES AND MIDDLE DIVIDER. TOOK IT IN 2 GREEN LIGHT TRIES AND PULLED INTO GAS STATION (1/2 MILE FROM HOTEL), GAVE CAR A REST, FILLED GAS AND SAME PROBLEM WHEN STARTED AGAIN. HAD TO CALL TOW TRUCK AND BRING TO LOCAL JEEP DEALER, 7 HOURS WAITING AT DEALER TO BE TOLD WE HAD AN EARLY MAJOR TRANSMISSION FAILURE AND IT WOULD BE 8/13 BEFORE IT WOULD BE READY. RENTED A CAR TO CONTINUE OUR VACATION. $3,934.73, TRANSMISSION REPAIRED, FAILURE OCCURRED AT 41,138 MILES, CHRYSLER ADMITS IT IS AN EARLY FAILURE (AND STATES WE ARE OUT OF ALL WARRANTIES), MS DEALER STATES EARLY FAILURE AND POWERTRAIN SHOULD BE COVERED, CONTACT CHRYSLER WHEN WE GET HOME AND LOCAL DEALER HERE STATES 5/50000 ON POWERTRAIN. CHRYSLER REFUSES TO REIMBURSE MORE THAN $1500 WHICH WE HAVE NOT ACCEPTED AND REFUSES TO ACKNOWLEDGE 5 YEAR/50,000 MILE POWER TRAIN WARRANTY. HAD THIS FAILED WHILE DRIVING AT HIGHWAY SPEEDS IT COULD HAVE CAUSED AN ACCIDENT FOR OURSELVES AND OTHERS. CHRYSLER HAS NOT CALLED TO THIS DAY THE REPAIR DEALERSHIP TO UNDERSTAND WHY THE TRANSMISSION FAILURE OCCURRED. WE WERE TOLD THE OIL HAD BURNT BY THE DEALERSHIP? THERE WAS PLENTY OF TRANSMISSION FLUID, IT WAS JUST BURNT. WE ARE WRITING TO YOU TO BRING THIS POTENTIAL SAFETY ISSUE WITH EARLY TRANSMISSION FAILURE TO YOUR ATTENTION AND TO ASK WHAT EXACTLY IS THE NHTSA/DOT REGULATIONS REGARDING POWER TRAIN COVERAGE/FAILURES AND WHAT RECOURSE WE MAY HAVE. THANK YOU FOR ANY INFORMATION YOU CAN PROVIDE. *TR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE TRAVELING SPEEDS OF 40 AND 65 MILES PER HOUR THE VEHICLE SHIFTED INTO FIRST GEAR, CAUSING THE VEHICLE TO LOSE SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 47,000.

WHILE STUCK ON ICE IN OUR DRIVEWAY, MY WIFE WAS CONCERNED ABOUT BACKING DOWN THE DRIVEWAY TO RETRY GETTING TO THE HOUSE, SHE HAD THE 2008 JEEP GRAND CHEROKEE IN PARK, I WENT TO ASSIST IN BACKING DOWN THE DRIVEWAY, SHE HOPPED OVER THE CONSOLE AND HIT THE GEARSHIFT WITH HER LEG OR FOOT THE JEEP GEARSHIFT THEN WENT FROM PARK, INTO REVERSE WITHOUT THE BRAKE BEING DEPRESSED AS IS THE DESIGN, THE JEEP RAPIDLY WENT BACKWARDS THE OPEN DOOR "SCOOPING ME TOWARD THE UNDERSIDE OF THE JEEP, I WAS ABLE TO ROLL AWAY FROM THE JEEP, MY WIFE THEN GOT INTO THE DRIVER SEAT AND PUT INTO PARK JUST BEFORE CRASHING INTO THE WOODED AREA ALONG OUR DRIVEWAY. A CHECK OF THE INTERLOCK SYSTEM SHOWED IT WAS AND STILL IS NON WORKING. THIS INCIDENT COULD HAVE BEEN MET WITH TRAGIC RESULTS HAD I NOT BEEN ABLE TO ROLL AWAY FROM THE UNDERSIDE OF THE MOVING JEEP, AND HAD MY WIFE BEEN UNABLE TO STOP THE JEEP WHEN SHE DID. AS A RESULT I HAVE SUSTAINED PAIN TO MY LOWER BACK, AND MY WIFE TO HER CERVICAL SPINE. *TR

WHEN MANUALLY TRYING TO SHIFT MY 2008 JEEP GRAND CHEROKEE FROM 3RD TO 4TH GEAR THE RPMS JUST KEEP GOING UP AND DOESN'T GO INTO GEAR THE DEALERSHIP FIX THIS PROBLEM 3 TIMES ALREADY THEIR SEEMS TO BE NO END IN SIGHT, I HAVE TALKED TO MANY OTHER JEEP PEOPLE ONLINE AND IT SEEMS TO BE A PROBLEM WITH MANY OTHERS WITH THE 3.7 V6 4X4 ITS A BIG DEAL WHEN YOUR DRIVING ON THE L.I.E. AND YOU HAVE TO PULL OVER AND TRY TO GET BACK ON !!!! *TR

I RECENTLY PURCHASED A NEWER MODEL USED VEHICLE THAT HAS STARTED TO PRESENT SOME SERIOUS CONCERNS THAT THE DEALERSHIP WHERE I PURCHASED IT CANNOT FIGURE OUT THE PROBLEM AND DISCOUNTS MY COMPLAINT. MY VEHICLE'S MOTOR ACTS AS IF IS GOING TO STALL ON TAKE OFF FROM A STOP POSITION. I HAVE ATTEMPTED ON 3 SEPARATE OCCASIONS TO HAVE THE PROBLEM SERVICED BY THE DEALERSHIP'S SERVICE DEPARTMENT; HOWEVER, THE DEALERSHIP TELLS ME THEY HAVE NO CONCERNS WITH THE VEHICLE. ALTHOUGH THE PROBLEM IS NOT PRESENTING ITSELF WHEN I BRING IT TO THE DEALERSHIP, IT IS HAPPENING MORE OFTEN NOW THAN IN THE BEGINNING OF THE VEHICLE'S PURCHASE THAT I KNOW THE PROBLEM IS ESCALATING. I CANNOT FIGURE OUT WHAT "TRIGGERS" THIS EVENT EXCEPT THAT WHEN IT DOES HAPPEN, MY TWO YOUNG CHILDREN ARE IN THE VEHICLE. A NEW ISSUE ALSO HAS PRESENTED ITSELF. ON JULY 4, AS WE WERE TRAVELING DOWN A NARROW ROAD ALIGNED BY TREES, THE VEHICLE DOWN SHIFTED SO HARD IT CAUSE THE VEHICLE TO ACCELERATE AND FORCIBLY JERK; HOWEVER, WE IMMEDIATELY REGAINED CONTROL OF THE VEHICLE. MY ABS, ESP AND BAS LIGHTS ARE DISPLAYED AND I HAVE AN APPOINTMENT WITH THE DEALERSHIP TO HAVE THIS SERVICED FOR TUESDAY, JULY 6, AT WHICH TME I WILL ALSO ASK THEM TO PERFORM ANOTHER INSPECTION/SERVICE MY STALLING MOTOR ISSUE AS WELL AS THE NEW ACCELERATING/JERKING ISSUE. *TR

THREE MONTHS AFTER PURCHASING A 2008 JEEP GRAND CHEROKEE, THE VEHICLE SEEMS TO WANT TO STALL WHEN SHIFTING GEARS. WITHIN 8 MONTHS IT ACTUALLY IS STALLING, AT VARIOUS SPEEDS, AND HAS DONE SO AT LEAST 15 TIMES IN TWO YEARS. NEITHER THE DEALERSHIP OR CHRYSLER ACKNOWLEDGE THE SHIFTING PROBLEM AND HAVE NO REMEDY FOR THE STALLING. *TR

2008 JEEP GRAND CHEROKEE STALLS AT HIGH SPEEDS AND INTERMITTENTLY WHILE DRIVING. DEALER UNABLE TO FIX THUS FAR ( HAS CAR FOR ALMOST 30 DAYS). IN ADDITION, SAME THING HAPPENED ON MY 2007 MODEL AND HAS HAPPENED TO A NUMBER OF PEOPLE I KNOW WITH JEEP GRAND CHEROKEES. INTERNET IS FILED WITH REPORTS OF SAME EVENTS HAPPENING AT RANDOM. MINE STALLED AT 65 MPH - ALL ELECTRIC, RADIO, FLASHERS, EVERYTHING JUST GOES OUT. VERY SCARY AND VERY UNSAFE. PLEASE EVALUATE. *TR

VEHICLE ACCELERATED WHEN PUT INTO REVERSE. CHRYSLER SENT AN "INDEPENDANT" INSPECTOR, BUT THEY WILL NOT SHARE THE REPORT. IN FACT, CHRYSLER LIED ABOUT CONDUCTING THE INSPECTION. THEY TOLD ME THE INSPECTOR COULD NOT DO AN EVALUATION BECAUSE THE VEHICLE WAS "DISASSEMBLED". THE DEALER TELLS ME THE INSPECTOR SPENT TWO HOURS WITH A SERVICE TECHNICIAN AND TEST DROVE THE VEHICLE. I ALWAYS GET SUSPICIOUS WHEN SOMEONE LIES TO ME. THIS REQUIRES FOLLOW UP TO MAKE SURE THEY ARE NOT HIDING AN UNSAFE DEFECT IN THEIR VEHICLE. *TR

VIBRATION AT 45 MILES PER HOUR AND ABOVE.. *TR

TL*- THE CONTACT LEASES A 2008 JEEP CHEROKEE 4X4. WHILE PULLING INTO A PARKING GARAGE THE VEHICLE WOULD NOT ACCELERATED, INSTEAD IT WENT INTO REVERSE. SHE WAITED A FEW MINUTES THEN WHEN SHE TRIED TO PROCEED FORWARD THE VEHICLE CONTINUED IN REVERSE THEN JERKED AND STRUCK THE PRECEDING VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, WHO WASN'T ABLE TO DIAGNOSE THE FAILURE. THE DEALER STATED NOTHING WAS WRONG AND IT MIGHT HAVE BEEN DRIVER ERROR. A POLICE REPORT WAS TAKEN BY THE WHITE PLAINS POLICE DEPARTMENT REPORT NUMBER 08-10826. THE CURRENT AND FAILURE MILEAGE WERE 2,511.

VEHICLE WAS PURCHASED ON 12/31/07. IN TWO SEPARATE OCCASIONS, THE VEHICLE'S TRANSMISSION GETS STUCK AND DOESN'T CHANGE GEARS. CAR AT BOTH TIMES WAS DRIVEN AT 40 MILES PER HOUR. WHEN ACCELERATED, THE VEHICLE'S SPEED WOULD NOT INCREASE, RENDERING THE CAR UNDRIVEABLE. *TR