2021 Hyundai Santa Fe Backup System Problems
3 owner-reported backup system complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Backup System Recalls (1)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed January 14, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 271.
Owner Complaints (3)
Your back-up camera is showing a distorted or black screen when you put your car in reverse, even though a recall repair was already done for this issue. This makes it hard to see behind your vehicle safely. The camera display needs to be diagnosed and likely replaced to restore proper visibility.
Parts you may need:
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The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 24V879000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Hyundai Santa Fe. The contact stated that while the back-up camera was activated, the screen display turned to a green color and no image was visible, creating a visibility hazard for the driver. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 21,000.