2020 Hyundai Santa Fe Airbags Problems

To Whom It May Concern, I am writing to formally report repeated safety system failures in my Hyundai vehicle that have resulted in significant injury and ongoing hardship. The first incident occurred in 2021, when my vehicle was struck from the front by another driver who fled the scene. Despite the impact causing visible front-end damage, the airbags did not deploy, and the seatbelt did not engage properly. The vehicle was repaired by an authorized Hyundai dealership, yet at no point was I informed that the vehicle’s safety systems might be compromised or that it should not be driven. The second and more severe incident occurred in December 2024, when my vehicle was rear-ended by a commercial truck and subsequently pushed into four other vehicles. Once again, neither the airbags deployed nor the seatbelt engaged, resulting in multiple bodily injuries for which I am still undergoing treatment. After reporting this second failure to Hyundai, I was informed that the airbags and seatbelts may not activate when the vehicle is struck from behind. However, this explanation does not address the fact that the same safety failures occurred in the 2021 front-end collision as well. I believe these repeated malfunctions indicate a serious defect in the vehicle’s safety restraint and airbag systems that poses an ongoing danger to drivers and passengers. I am requesting a full investigation into these safety system failures, including whether the dealership’s repair process or Hyundai’s design or manufacturing contributed to these malfunctions. Due to these failures, I have experienced significant physical injury, emotional trauma, and ongoing medical issues, and I am seeking appropriate accountability and resolution.

The airbag light comes on intermittently when a passenger is sitting in the front seat. Took to a LaCrosse WI Hyundai dealer for OBD code. The dealer reported the following: “Body Elect Concern. ODS ECU and Seat Mat Failure. Inspected found code b149000 found code due to ECU failure. Tested seat mat and found mat also failed due to high resistance outside of spec range. Repair estimate given at $2,800.00.

PASSENGER AIR BAG WARNING LIGHT COMES ON WHILE DRIVING WITH A PASSENGER SITTING IN THE FRONT PASSENGER SEAT.

I WAS IN A MAJOR CAR ACCIDENT AND THE CAR THAT HIT ME WAS TRAVELING ABOUT 60 MPH HIT ME IN THE REAR AND THE AIR BAG NEVER DEPLOYED, THIS IS VERY CONCERNING AND SHOULD BE LOOKED AT. I WAS STOPPED AT A RED LIGHT WHEN I GOT HIT.