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2014 Hyundai Santa Fe Body & Structure Problems

12 owner-reported body & structure complaints from NHTSA data

12
Complaints
Jan 2020Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (12)

mediumSTRUCTURE
Filed: Dec 2024

Locked the doors normally with the remote. Went into the doctor's office. Returned to the car the driver's door would not unlock. All other doors worked normally. Could not unlock the door with either handle, the switch or the remote. The Dealer says that the door latch mechanism failed in the locked position with the door closed. This would make it very difficult to exit the car in an accident, fire or submersion. The only exit is to crawl over the high mid console and exit through the right front passenger door, this is a very difficult maneuver.

NHTSA #: 11630007
mediumSTRUCTURE,UNKNOWN OR OTHER
Filed: Jul 2024

Drive side door latch does not open from inside or out. Even after removing inner door panel and manually pulling latch cables the latch remains in the locked position. This is an obvious and major safety issue where the driver is unavailable to exit the vehicle. Other years were recalled for this issue however my 2014 model is not on the recall list for some reason. Even though the very same safety issue with door latch occurs.

NHTSA #: 11603507
mediumSTRUCTURE
Filed: Sep 2022

I have a white 2014 Hyundai Santa Fe Sport. About 5 years after having the car, my cars paint started to peel and now rust. I talked to the dealer and they said the warranty for paint on my car is up. Recently I have discovered new articles, multiple facebook groups and forums discussing the same issue. When I drive around, almost all white Hyundai's are having a similar issue. Reached out to Hyundai and the denied the issue is due to them, even though every body shop I have taken the car to ensures me it is a manufacture defect. There are also people out there who have been lucky enough to get Hyundai to get the car repainted even though they are out of warranty. The pictures provided due no show the most up to date peeling. There are small spots that are starting on the side of the car.

NHTSA #: 11484825
mediumSTRUCTURE
Filed: Mar 2022

The rear door is stuck closed and locked because of faulty actuators. If I'm in an accident with my grandchild on the other side I can't get him out of the vehicle

NHTSA #: 11458907
mediumSTRUCTURE
Filed: Jun 2020

STARTING APPROXIMATELY TWO MONTHS AFTER PURCHASING MY VEHICLE, JUNE 2017, MY PAINT HAS BEEN STEADILY CHIPPING OFF OF MY CAR, MOSTLY IN THE FRONT AREA (HOOD, ROOF, SIDES OF HOOD). AS YOU WILL SEE IN THE VIDEO, TOUCHING THE PAINT MAKES IT CHIP OFF. IT STARTED OUT AS JUST A COUPLE OF CHIPS AND HAS STEADILY TURNED INTO LARGE PIECES OF MISSING PAINT ESPECIALLY AFTER TAKING ROAD TRIPS OF MORE THAN TWO HOURS, I NOTICE A BIG DIFFERENCE. I TRIED TO LOAD A VIDEO SO THAT YOU CAN SEE, ALL I HAVE TO DO IS TOUCH THE LARGE SPOT ON THE RIGHT SIDE OF MY HOOD AND THE PAINT LITERALLY FALLS OFF. *TR

NHTSA #: 11330123
mediumSTRUCTURE
Filed: Feb 2020

RECALL 17V358000 (ISSUED 6/30/2017) FOR SECONDARY HOOD LATCH NOT SECURING HOOD AND CAUSING HOODS TO FLY OPEN IF THE PRIMARY IS NOT PROPERLY SECURED. VEHICLE SERVICED 8/21/2017 (53,633 MILES). RECENTLY WENT FOR AN EMISSIONS TEST. TECHNICIAN PULLED THE PRIMARY HOOD RELEASE BUT NEGLECTED TO OPEN/CLOSE THE HOOD. ACCELERATED ON A SECONDARY ROAD UP TO APPROX. 35 MPH AND MY HOOD FLEW OPEN. DVR SHOWED THE TECHNICIAN RELEASED BUT DID NOT OPEN/CLOSE THE HOOD. SHOP ACCEPTED LIABILITY AND AUTO BODY SHOP IS REPLACING/PAINTING HOOD/PILLARS. INSPECTION OF THE SECONDARY HOOD LATCH FOUND THE RELEASE HANDLE AND LATCH TO BE SEIZED IN THE OPEN POSITION DUE TO CORROSION. THE RECALL "FIX" DID NOT FIX ANYTHING. HYUNDAI CORPORATE NOTIFIED (CASE: 16847464). CURRENT ODOMETER IS 100,418 MILES. INCIDENT OCCURRED 2/20/2020. NO INJURIES. $3,000+ IN DAMAGES PER INVOICE. CELL PHONE VIDEO TAKEN TO DOCUMENT SEIZED LATCH AND THE ABILITY TO OPEN HOOD WITH PRIMARY LATCH RELEASED ONLY. MORE IMAGES AVAILABLE UPON REQUEST.

NHTSA #: 11311645
mediumSTRUCTURE,FUEL/PROPULSION SYSTEM
Filed: Feb 2020

I AM THE PERSPECTIVE BUYER OF THIS USED CAR CURRENTLY AT A DEALER FOR SALE. CARFAX REPORT INDICATES TWO RECALLS ON THE CAR. ON 2/17/20, SALESPERSON CALLED HYUNDAI INC ABOUT THE FUEL LEAK RECALL BEING FIXED IF I PURCHASE THE CAR FIRST AND THEN TAKE THE CAR TO A HYUNDAI DEALERSHIP TO FIX THE RECALL. IS THIS PROPER PROCEDURE IN PURCHASING A USED CAR? THE CAR IS CURRENTLY BEING OFFERED FOR SALE AT A SAVANNAH, GA, CRITZ MERCEDEZ DEALERSHIP. SALESPERSON PROVIDED A CARFAX REPORT THAT INDICATED RECENT SERVICE ON THE CAR THE DEALERSHIP PROVIDED. HOWEVER, THE DESCRIBED RECALL HAD NOT BEEN REMEDIED WHICH I BROUGHT IT TO THE ATTENTION OF THE SALESPERSON WHO THEN CALLED A HYUNDAI DEALERSHIP. I WAS TOLD HYUNDAI WOULD FIX THE ISSUE AND EXTEND THE WARRANTY ANOTHER 40,000 MILES. SHOULD I BE CONCERNED ABOUT BUYING THIS CAR BASED ON THE SALESPERSON REQUIRING PURCHASE FIRST BEFORE THE CAR IS FIXED?

NHTSA #: 11307895
mediumSTRUCTURE
Filed: Jan 2020

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THE WHILE LOADING OR UNLOADING THE VEHICLE, THE REAR HATCH CLOSED INDEPENDENTLY. THERE WAS NO WARNING LIGHTS OR AUDIBLE CHIME THAT INDICATED THAT THE REAR HATCH WAS CLOSING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

NHTSA #: 11301439
mediumSTRUCTURE
Filed: Dec 2019

REAR DRIVER SIDE DOOR DOESN'T OPEN FROM INSIDE OR OUTSIDE OF THE VEHICLE. BASED ON EVERYTHING I HAVE BEEN READING SEEMS TO BE A COMMON PROBLEM.

NHTSA #: 11290898
mediumSTRUCTURE
Filed: Jul 2018

WHILE THE CAR WAS PARKED, MY HUSBAND WANTED TO GET INTO THE PASSENGER SEAT AND THE WHOLE DOOR HANDLE RIPPED OFF WHEN OPENING THE DOOR.

NHTSA #: 11113023
mediumSTRUCTURE
Filed: May 2017

VEHICLE HAS PANORAMIC SUNROOF. ON 5/22/17 MY WIFE WAS TRAVELING ON THE INTERSTATE AT APPROXIMATELY 6:30 AM AND THE SUNROOF GLASS SHATTERED AND BLEW OUT. THERE WERE NO FOREIGN OBJECTS INVOLVED. THIS IS ALREADY A KNOWN PROBLEM ON HYUNDAI VELOSTER. AND ALSO TO MY KNOWLEDGE THERE IS A PENDING CLASS ACTION LAWSUIT REGARDING THIS TYPE OF FAILURE. FORTUNATELY MY WIFE WAS ABLE TO PULL OFF OF THE FREEWAY QUICKLY AND NO ONE WAS INJURED.

NHTSA #: 10991080
mediumSTRUCTURE
Filed: Apr 2017

PAINT CHIPPING HOOD AND PASSENGER DOOR.

NHTSA #: 10980143

Other 2014 Hyundai Santa Fe Issues