2011 Hyundai Santa Fe Wipers & Visibility Problems

TWO DIFFERENT TIMES IN 1 YR OUR BACK GLASS SHATTERED WHILE PARKED ONCE AT HOME ONCE WHILE AT WORK

I WAS DRIVING DOWN THE ROAD. THERE WERE NOT ANY OTHER CARS NEAR ME. MY SUNROOF LITERALLY EXPLODED! IT SOUNDED LIKE A GUNSHOT WENT OFF. THE GLASS SEEMED TO HAVE DISAPPEARED INTO THIN AIR! I POSTED ON FACEBOOK HOW CRAZY THIS IS AND I STARTED RECEIVING INFORMATION FROM FRIENDS HOW THIS IS COMMON WITH HYUNDAIS. THE DEALERSHIP WILL NOT EVEN CONSIDER THAT IT MAY BE A DEFECT, DESPITE ME FINDING SEVERAL SANTA FE OWNERS THAT HAVE HAD THEIR SUNROOFS REPLACED BECAUSE OF THIS. *TR

MY DAUGHTERS AND I PULLED INTO OUR DRIVEWAY, PARKED THE CAR AND TURNED OFF THE ENGINE. BEFORE GETTING OUT, THE REAR VIEW MIRROR FELL OFF AND TOOK A CHUNK OF GLASS FROM THE WINDSHIELD. MY CAR STILL HAS MANUFACTURE WARRANTY, SO I MADE AN APPOINTMENT FOR MONDAY JULY 29. I WENT TO BURLINGAME HYUNDAI WHERE THE SERVICE MANAGER SAID "NO WAY DID THAT MIRROR FALL OFF. HYUNDAI WON'T COVER IT." I THEN CALLED HYUNDAI CORPORATE WHO SAID IT'S UP TO THE SERVICE PERSONNEL TO DECIDE IF THE WARRANTY COVERS THE WORK. THEY SUGGESTED I TAKE THE CAR TO ANOTHER DEALERSHIP. I WENT TO SERRAMONTE HYUNDAI AND THEY SAID THAT MY MIRROR WAS NOT ORIGINAL MANUFACTURE INSTALLED MIRROR AND WOULD NOT COVER THE COST TO REPLACE THE GLASS.I THEN WENT BACK TO ENTERPRISE CAR SALES WHERE I BOUGHT THE CAR AND THEY DETERMINED IN THEIR RECORDS THAT THE MIRROR WAS ORIGINAL AND NOT REPLACED. ENTERPRISE TALKED TO SERRAMONTE HYUNDAI ABOUT WARRANTY REPLACEMENT, HOWEVER THEY ALSO SAID "THE MIRROR CAME OFF WITH A FORCEFUL PULL." I AM COMPLAINING THAT THE GLASS AND OR GLUE USED ON THE REAR VIEW MIRROR CAUSED THE MIRROR TO FALL OFF AND DAMAGE THE WINDSHIELD. I BELIEVE THE HYUNDAI WARRANTY SHOULD REPLACE IT. I DID NOT PULL IN ANY FASHION ON THE MIRROR. I HAVE READ VIA GOOGLE SEARCH THAT THIS HAS HAPPENED TO OTHER PEOPLE IN VARIOUS CAR MAKES. THIS OCCURRENCE IS NOT THE FIRST TIME A MIRROR HAS FALLEN OFF THE GLASS LEFT A CHUNK OF GLASS MISSING. IT IS MOST LIKELY A GLASS MANUFACTURE DEFECT. PLEASE HELP MAKE HYUNDAI HONOR THEIR WARRANTY. *TR

ABOUT 10 MINUTES IN TO A TRIP ALL OF A SUDDEN THE WINDSHIELD STARTED FOGGING UP. THE CLIMATE CONTROL PANEL WAS IN AUTO, BLEND WITH PART OF THE AIR GOING TO WINDSHIELD, PART TO FLOORBOARD, TEMP SET TO 72DEGREES ENGINE WAS FULLY WARM, AND WE WERE AT 55MPH. THE FOGGING WAS NOT GRADUAL, FROM THE TIME I NOTICED THE WINDSHIELD STARTING TO FOG, UNTIL VISIBILITY WAS SIGNIFICANTLY REDUCED ALL THE WAY TO THE DASH WAS LESS THAN 2 MINUTES. IT WAS IF A SYSTEM HAD SHUT OFF. I ACTIVATED THE FRONT DEFROST BUTTON,, HIGH FAN TO CLEAR THE WINDOW AND IT ACTUALLY WAS WORSE FOR A FEW SECONDS. I TURNED UP THE HEAT TO 85, AND THE WINDSHIELD STARTED CLEARING. THIS ISSUE HAS BEEN REPORTED BY OTHERS. WEATHER OUTSIDE TEMP ABOUT 45 DEGREES, LIGHT RAIN. WHEN THE TRIP STARTED THE WINDSHIELD WAS PERFECTLY CLEAN AND CLEAR OF ANY INTERIOR FOG. *TR

WHILE DRIVING ON THE INTERSTATE HIGHWAY A HEAVY RAINSTORM BEGAN. IT WAS VERY HUMID AND THE TEMPERATURE WAS MODERATE. WITHIN A FEW MOMENTS THE DEFROST BECAME OVERWHELMED AND OUR VISIBLITY DECREASED TO A DANGEROUS LEVEL. WE HAD TO DRIVE WITH THE WINDOWS OPEN IN ORDER TO GET ENOUGH AIR MOVING TO REMOVE THE CONDENSATION FROM THE FRONT WINDOW. THIS HAS HAPPENED ON TWO OTHER OCCASSIONS SINCE. THE DEALERSHIP TELLS US NOTHING IS WRONG WITH THE VEHICLE. *TT