2021 Honda Pilot Other Problems
51 owner-reported other complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (51)
The Auto-Idle-Stop system in my Pilot just shut off my engine and then failed to restart. The engine finally restarted after multiple attempts and finally holding the start button for 5 seconds. This happened in traffic and could have caused an accident.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
This issue has to do with the Auto Engine Idle Shut Off feature. While the issue does not happen all the time, but when it starts to happen, I have to turn the Auto Engine Idle Shut Off feature off. I have not found a way to reproduce the issue on demand, which is why I have not taken the vehicle into Honda.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Twice now at red light my pilot has not started due to stop start feature. It was stuck in park / neutral . Car wouldn’t restart or go into gear.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The glass on the window driver side fell out of position and I couldn’t close the glass window. I would have to drive in the cold and rain exposed to the elements and hopefully my window shield in front don’t fog and cause me to have accidents.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
On October 18, 2023, at about 11 am, I was approaching to enter our driveway with my foot on the brake system when all of the sudden the car sped up at a very high speed that I was unable to control. The speed was so forceful that the car crashed unto the house resulting in a lot of damage to our house, all this happened in less than one second.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The IDLE STOP feature sometimes fails to restart the vehicle after stopping at a stoplight or stop sign. The vehicle transmission will go into PARK, with the engine no longer running. This requires the vehicle to be restarted manually in traffic, and shifted to DRIVE.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The Auto Idle Restart Feature has malfunctioned a number times and cars behind us have almost rear-ended us. With Eco mode on or off, a/c on or off, it doesn't seem to make a difference. When the vehicle has Auto Idle Restart enabled, the vehicle is stopped at a stop light, the engine turns off, and when the user presses the gas and releases the brake, the engine does not turn on.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Infotainment panel goes dark for 5-10 minutes while the car is in motion. Attempts to reboots multiple times unsuccessfully and then finally recovers. Network Connection Lost message appears on the Infotainment panel.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Sunroof exploded while driving down highway.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Driving down interstate. Sunny day 75 degrees. Moonroof exploded.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Driving on 495 in virginia north toward 66 near annandale at around 55 to 60 miles per hour on the beltway, non-toll portion, we were shocked to hear the sound of exploding glass followed by rushing air, like an open window. We looked all around the windows to see if there had been some sort of impact, but all windows including windshield were intact and free of damage.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Your car's camera system has malfunctioned and disabled your brake safety features, including lane departure warning. This appears to be a known issue affecting multiple vehicles of this model year. The repair will likely involve diagnosing and replacing the camera module or recalibrating the camera system.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Your car's auto start-stop feature shut off the engine at a traffic light, but when you pressed the gas pedal to go, the engine wouldn't restart and the transmission went into neutral and wouldn't shift. You had to turn the engine off and back on multiple times before it would start and shift into drive. This has happened at least three times when auto start-stop is enabled. A fix may involve reprogramming the engine control module or replacing the start-stop system components.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Car does not restart after auto start stop is engaged, car stalls at intersections, causing dangerous conditions.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Auto engine idle keeps stalling When I press the brake the engine cuts off idle and when I release the brake engine stall
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
We've been having a continuous issue and taken it to out Escondido Honda dealership, to the service department. Our service department advisor named Omar had his tech look at it awhiel ago but they couldn't come up with anything. I recently saw the 2 million vehicle recalls on including the Honda Pilot, which we have a 2021 Special Edition.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
I'm having issues with the auto stop start. I see there is a known problem for the 2016-2020 Honda pilots. I have a 2021.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
When the idle stop system is enabled in my vehicle, on 5 separate occasions, my car has stalled. Each situation happened when I was stopped at either a stop sign or traffic light. When I took my foot of the brake to go, the car shut off and took ~30 seconds before I was able to turn the engine back on and go.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The driver side mirror is loose. This is due to a defective batch of mirrors sold in a large number 2021 Honda Odysseys and 2021 Honda Pilots. Honda is aware of this issue.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The auto idle start-stop feature has been failing for many years without being resolved. Honda has done updates and updated the fuel injection software without improvement. I have also replaced the battery as recommended.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
When using Apple CarPlay (wired or wireless), audio intermittently skips and stutters like a skipping CD or static AM radio. This only occurs on CarPlay, not Bluetooth. The skipping can make navigation prompts and hands-free calls unintelligible.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The auto idle-stop feature in my Honda Pilot prevented from starting the engine again. It is available for inspection upon request. I was at the stop light with the idle-stop feature enabled and when it was time for me to start driving again, the car would not start.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
I think the issue may be the Auto Idle system. Twice the car has shut off when waiting in traffic at a light causing obviously severe panic as the cars behind me honk and I try to get the car to come back on. Then another time, the car just wouldn't turn on.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Twice in the last 6 months this has happened while car was stopped at red light. The auto engine restart system failed, causing the car to shut down. Car had to be placed in park and restarted.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
I was stopped at red light on a slight grade. When light turned green I took foot of over brake and car started to drift backwards. I pressed the brake and looked down.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
On 3/18/24 I started my car on a routine after school pickup trip but my notification system started blinking with different sensor problems. I took pictures of the display and tried to drive my car and saw at the time it did not affect drivability. I made an appointment with my dealer and brought it in 3/25/24.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Auto Engine Idle Stop issue. Engine would stop at intersections and not restart, which was a safety risk. I told the dealership this was a known defect affecting many vehicles and they said no, it was just a “bad battery.” They replaced the battery.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Failure to repair recall in a timely manner.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
There was a recall for driver side mirrors. The original mirror was fine but they replaced it with a mirror that is distorted/warped. They replaced it again with another distorted mirror.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
With engine idle off… at a stop (intersection, light, etc.) engine suddenly turns off. Dashboard message reads- “put in park to start engine”. At that moment, the transmission shows that it is in neutral.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
When stopped and idling at an intersection (just south of North Avenue on Milwaukee Avenue in the city of Chicago) the vehicle engine turned off and would not restart, as it normally does when the car is idling. A message appeared saying, to “push the brake and push the start button” to restart the car. The battery light came on.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The cars automatic emergency breaking system malfunctions and randomly activates and applies the brakes while driving. This specific incident has occurred three times when entering the highway on ramp the "BRAKE" message is displayed in the car and the brakes have been applied as I've attempted to get up to speed entering the highway.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Driving down the road and the sunroof glass spontaneously shattered. Loud band and it just imploded raining glass pieces into the car. Local Honda dealer said they had seen several of these including one the day before.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Within one week of purchase, the sideview mirrors were noted as shaking inside the housing. After a week of driving the mirrors are detaching from the housing. This has created a serious issue with visibility because of the movement but it will be worse if the mirror falls out.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
When using the handsfree bluetooth function, the recipient cannot hear what was spoken as it makes boisterous/ static noise. This is even severe when the heater fan is on. Both ios and android phones observe the same results.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
After I drove for 30 minutes and made a stop in a red light, the car automatically went to neutral position and I wasn't able to turn it back to driving or parking ( the brake locks) and I had to turn the car off for 10 seconds in the middle of the road and put my emergency lights on. After I turn it back on It worked normally.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The USB port of connection for apple CarPlay, yes it is available for inspection. Distraction is caused from disconnection of directions while driving. Meaning directions will disconnect when in use putting others at risk No No Yes, “ to use Apple CarPlay, check the settings on your vehicle and iPhone and connect a compatible iPhone to the USB port”.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
I closed my back door and my back hatchback window shattered outwards. It isn’t winter and nothing hit window. The entire window shattered at same time.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
I notice there is an investigation on the Honda Pilot Stop and start shutting off the engine this also happen to my car twice this week and also once prior to this. There are also issue where the radio will restart when the auto stop and start restart. In the report I don't believe the 2021 Honda Pilot was included.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
On multiple occasions after being stopped at a red light and the engine turns off it failed to restart. After shutting the car completely off and attempting to restart after a few tries it was able to restart however this is an ongoing issue.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
I was stopped at a red light and my engine stopped like normal but then when light turned green and I attempted to accelerate the engine never turned back on. I had to put the car in park. Shut down the vehicle and then attempted to start the car again.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
While driving the screen with the Speedometer and essential information goes blank for a few seconds.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
as I approached a red light and hit the brake - the car went into auto idle. however this time, the car shut off completely. I was able to turn it back on but then it happened again when I hit the brakes again.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
While stopped at a light the engine completely shut off and put itself into neutral. Nothing worked. Had to press and hold the ignition button for at least 5 seconds to shut down and restart the vehicle.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
This has now happened twice, resulting in my infant getting locked in the car. I unlocked the car open the driver side second door where my car seat is. I buckle in my infant put in my bag and then go to get in the driver side door and the car has locked itself with my key in my bag that I put inside the car with my baby.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
While I was at a stop sign my car went from drive to neutral on its own. I tried shifting back to drive and it wouldn't work. I put it in park and then it was telling me my car had to be on.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Auto start/stop function. The auto start/stop engaged and the vehicles engine stopped while we were at a red light. When the light turned green and I released the brake the starter engaged but very slowly and failed to start the engine.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The driver side door doesn’t open when unlocked. You have to hit the lock button multiple times before the door can detach from the driver side panel. And the door doesn’t shut when you close it.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Loud, consistent, cracking sound along the base of the windshield along dashboard. Sounded as if the entire windshield would crack and shatter. Happened at least 3 separate instances, seems to be temperature related and on longer car rides.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Front windshield broke while the vehicle was sitting in the parking lot. I was staying overnight at a hotel. When I went to bed the car was fine.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
I have been harassed and yelled at when driving my Black edition car. People are finding it offensive name and if I would have known this I would not have purchased. I have even got threats of harm due to the name in Atlanta.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.