2021 Gmc Sierra 1500 Latches & Locks Problems

The contact owns a 2021 GMC Sierra 1500. The contact stated that after the vehicle was taken to a local car wash, upon further inspection, the tailgate door had independently unlatched and was open. No warning light was illuminated. In addition, the contact stated that while driving at an undisclosed speed, the local Police Department called about luggage found on the side of the road. Upon further inspection, the contact noticed that the tailgate had independently unlatched and was open. The vehicle was previously taken to a local dealer, where the vehicle was repaired under warranty. The vehicle was taken back to the same local dealer where it was repaired for a tailgate switch failure at the owner's expense. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.

The contact owns a 2021 GMC Sierra 1500. The contact stated that while the vehicle was parked, the tailgate opened independently. No warning lights were illuminated. The contact stated that on a separate occasion, while the vehicle was parked at the residence, the contact approached the vehicle and the tailgate attempted to open independently. The contact moved the vehicle and turned off the engine. The tailgate attempted to open independently again. The contact moved the key fob away from the vehicle to prevent the tailgate from opening. No warning lights were illuminated. Most recently, the vehicle was parked at the residence in front of a toolbox, when the tailgate opened independently and dented the tailgate. The contact called the dealer; however, the vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to Manufacturer Recall Number: N232426400. The manufacturer was not notified of the failure. The failure mileage was approximately 90,300.

The contact owns a 2021 GMC Sierra 1500. The contact stated that the rear tailgate panel buttons had deteriorated causing water intrusion into the panel, and the buttons became inoperable when pressed, and the rear tailgate would not open. The vehicle was taken to the local dealer who replaced the rear tailgate panel, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 20,000.

The contact owns a 2021 GMC Sierra 1500. The contact stated that the tailgate opened unintendedly while driving, and while the vehicle was parked. The contact stated that the failure had been recurring. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact related the failure to GM Campaign Number: N232426400. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 76,000.

The contact owns a 2021 GMC Sierra 1500. The contact stated while driving 40 MPH, the message that the tailgate was opened was displayed, and the contact became aware that the tailgate had opened. The contact pulled over to the right side of the road to close the tailgate. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The contact stated that the VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The manufacturer was notified of the failure and opened a case and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 41,000.

The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked and turned off, the electronic rear tailgate door erroneously unlatched and opened. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 58,000.