2018 Gmc Sierra 1500 Wipers & Visibility Problems

Your air conditioning system stopped working while driving with no warning light. A mechanic diagnosed that your air conditioning condenser had failed and needed replacement. The repair involves removing and replacing the AC condenser unit with a new one.

The contact owns a 2018 GMC Sierra 1500. The contact stated while driving approximately 35 MPH with the rear window defroster activated, there was a burning rubber odor inside the cabin of the vehicle and there was smoke coming from the rear window area. While inspecting the rear window the contact discovered that the rear window connector cover had melted, and the wire connections were a burning amber color, but no flames were present. After disconnecting the electrical connections, approximately 30 seconds later the rear glass panel on the passenger side suddenly shattered. No injuries were reported. The contact’s young daughter was seated in the rear during the failure. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 60,952.

See attached document for complaint

When operating my truck two days ago, I smelled something burning. I then noticed a small plume of white smoke coming from the rear driver's side window area. I then noticed my rear defroster was on, which I shut of right of way. About 30 seconds later, I heard a loud pop and I noticed the rear driver's side portion of the window was shattered. I brought my truck to the dealership and they said they could not figure out what happened. I believe it is tied to a prior recall, but they said my truck was found not to have any issues at that time. I believe there is a direct correlation with the recall issued and what happened a couple of days ago.

TL* THE CONTACT OWNS A 2018 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONER WAS INOPERABLE, CAUSING VISIBILITY ISSUES WHILE DRIVING. DUE TO THE FAILURE, THE DEFROSTER/DEFOGGER SYSTEM WAS INOPERABLE. MCCONNELL AUTOMOTIVE (3150 DAUPHIN ST, MOBILE, AL 36606, (251)476-4141) WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE DEALER PROVIDED AN ESTIMATE OF $1,191 TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 50,724.

I AM 6'8 AND HAVE NOTICE A SERIOUS INCREASE IN THE BLIND SPOT BEHIND THE REAR VIEW MIRROR. ON APPROACHES TO INTERSECTION, VEHICLES ARE HIDDEN AND I HAVE HAD 3 BEAR MISS COLLISIONS IN THE THE SAME NUMBER OF MONTHS. THIS IS MY 3RD GMC SIERRA AND THE ISSUES APPEARS TO BE RELATED TO ELEVATED SEAT WHICH CAN NOT BE LOWERED TO A SAFE LEVEL.