2020 Ford Fusion Electrical Problems

Your 2020 Ford Fusion PHEV experienced a sudden engine failure followed by smoke and fire coming from the high-voltage battery pack in the trunk, with no warning signs beforehand. The vehicle was previously sold at auction without disclosure of an active safety recall (NHTSA 23V440) issued in June 2023 for this exact issue. The fire caused damage to the vehicle and the owner experienced respiratory distress from exposure to fire extinguisher chemicals. Addressing this issue will require a complete battery pack replacement and electrical system inspection by a Ford dealer authorized to perform the recall remedy.

Your car's engine suddenly shut off with a 'System Performance' warning shortly after you put it in reverse. The cooling fans kicked into high speed, and the battery pack experienced a thermal runaway event that caused a fire. This issue is connected to a known recall (23V440/23S33) involving the battery control module. Repairs will likely involve inspection and replacement of the battery control module and possibly the entire battery pack.

Your vehicle caught fire and was completely destroyed while parked in front of your apartment. The fire also damaged a neighboring vehicle, and there's a risk it could have spread to nearby structures. The exact cause of the fire is unknown, but it appears to be related to an electrical system failure. Investigation and diagnosis by a qualified technician or manufacturer is needed to determine the root cause.

Your car displays a "SHIFT SYS FAULT" error message and becomes stuck in Park, preventing you from driving. This problem has returned multiple times even after a repair shop replaced the bushing kit and gear dial, and the Ford dealership has been unable to resolve it despite multiple attempts. The issue may require Ford technical support to diagnose and correct.

Your check engine light stays on due to a sensor issue that has occurred 3 separate times. The sensor keeps triggering the warning even after attempts to fix it. You may need the faulty sensor replaced or the electrical connection to that sensor repaired.

The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

since day number one this vehicle has had an issue of maintaining a charge even when you drive it regularly , if you don't start it the next day it needs a jump , agew days after purchase a new battery was installed and the problem persisted , this vehicle has the same issues as the other 2020 Ford Fusion models that have been recalled?? But unfortunately under the VIN there has been no recall when this vehicle suffers from the same issues the ones that have been recalled suffer from Just add it like the others please . The incident has happened every day since 2020 If you miss a day starting it the next day it needs a jump even in warm weather , and it's been driven .,Just doesn't hold a charge I assume , needs a jump There's a record on the Ford app of the numerous jumps for rhe vehicle

I have had 2 transmissions within the last year, making this the third Transmission on my vehicle. I had to have another common issue with the car replaced, which is a purge valve. My ABS light goes off often causing difficulty to steer the car and warning lights are activated showing that the safety features are not available. Lastly, there is a crack in the engine block caused by coolant in the spark plug due to overheating. This engine issue is one with the engines that Ford is aware of but I do NOT see a recall. The engine is blown due to this design and the warranties do NOT cover it. Case number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The alternator was producing too many volts, which would short circuit the battery and electrical components in the car. This would cause the car to lose power and not be able to accelerate. My car would randomly lose power on the highway, with no warning, resulting in my car suddenly slowing down. This was dangerous for the cars around me who are going 60+ and then my car quickly drops to 40 or less mph. In addition, to solve the issue I would have to pull off onto a shoulder to shut the car off and back on. This issue started around 3-4 yrs ago and has gotten worse as time passed. The problem was identified and resolved by Firestone when they ran a diagnostic. No check engine light was on in the car to alert me of any issues. I replaced both parts on the car.

The entire media display gets stuck off or will freeze up, when I place the vehicle in reverse the rear camera comes on but parking assist, the rear sensors and cross traffic sensors won't work. Once I place the car in drive the display will either stay all blue or shut completely off. I cannot adjust the climate control, use GPS, or use the media. I have to shut the car off and then after about 10 minutes there is a bunch of clicking noise under the dash and after it stops clicking I can restart the car, the display will sometimes begin to work and if it dossent then I have to shut off the car again and go through the motions again. It has started to be more and more frequently, at first it was maybe once a week and now it is happening at every start.

APIM is faulty per the ford dealer ship. (Rusty Eck Ford) They state that it is a known issue but there has not been a recall. This affects the SYNC, navigation, instrument panel, connectivity to ford connect app, etc. In order for some things to be used temporarily, it has to be hard reset on the console. Nothing leading up to the issue.

the first time the incident happened I was driving home from work, i took and a turn and lost power, the car indicated a message that read " Auto StartStop Shift to P, then restart Engine. I tried starting my car a few times and it turned on. A week later I was driving on the highway and it happend. I pulled over and same thing. I took it to a Ford dealership and they couldn't replicate the problem.

Issues with Ford Sync Infotainment system have been occurring for over a year now, with the latest being on May 25th. Backup camera stays on when in drive, and then turns to a blue or black screen that says contact dealer. GPS will fail randomly and will show my vehicle driving off roads and not following the route I am driving. A/C will randomly stop working and show a Fan Speed of 0 no matter how many times you try to increase the fan speed, then once you are able to adjust the fan speed after restarting the car it will only blow very hot air at any temperature setting except in Max A/C. Which even in Max A/C the air coming out is not very cold. The backup camera staying on is dangerous you are not able to control any other functions of your vehicle because the vehicle believes its still in reverse, and at night when the screen is bright blue it impairs visibility. The GPS failure does not allow for proper navigation when traveling. The A/C issue is dangerous during the summer time when you are unable to cool your vehicle with passengers, especially young children from the over 100F temperatures you can experience during the summer. The dealership has seen the A/C issue, and I have videos of the backup camera and GPS issues. Dealership has inspected the vehicle and has been unable to diagnose the issue. They have reset and updated the software, but issues are still intermittent. Multiple calls with Ford and they are unable to provide additional assistance without there being any fault codes or the issue being present. When the A/C issue was present at the dealership, they were unable to diagnose the issue and Ford did not respond back to customer service inquiries to know who at Ford to contact for additional support. No warning signs about the issues. Will just happen randomly at times with no advance warning of anything happening. Most of the time the issues happen after starting the vehicle, but A/C and GPS issues have occurred during middle of a drive.

According to dealership, the 12-volt, 7 year battery passes all testing and has a "Good" (best) rating (battery is only 3 years old). Diagnostics reveal batter at 80%. When battery falls below 85% (such as frequently happens in cold weather), the computer program shuts down several features including remote car starting. Electrical programming must be changed to when a battery falls below 50%...when a car battery should be changed out. Please recall these vehicles and require Ford Motor Company to reprogram the electronic system. Thank you.

If the car is parked in directly sunlight and I start the car a "Front camera temporarily unavailable" message will appear. It happens more when the outside temperature is warmer.

Water is leaking into the trunk of our vehicle through the tail light assembly and soaking all the electrical wiring in the base of the trunk. The wheel well is becoming flooded with water. All the wiring going in and out of the trunk is soaking wet. If you Google this issue. Other Ford Fusion owners with older model vehicles and the same tail light assembly are having the exact same issue where water is coming into the trunk from the tail light assembly. This is clearly a design flaw and with water coming inside and covering the electrical system I want to believe this is major safety concern.

The contact owns a 2020 Ford Fusion. The contact stated while driving 68 MPH, the vehicle started to stall. The vehicle was taken to the dealer and the contact was informed that the vehicle was not wired correctly. The vehicle was repaired but the failure reoccurred. The manufacturer was contacted but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 30,000.

(Fleet Vehicle) Car was dead; had to jump start; battery replaced under warranty

Car dead again; had to be jumped. Towed into dealer. battery Concern

(same fleet vehicle from before) Electrical system concern again; battery issue. Battery was already replaced on 2/02/21. Dealer had to replace battery again.

Dead battery again; this is a major concern on this particular fleet car that we have. Dealer had car towed in. I told them to check the connections. This seems to be a concern of other 2020 Ford Fusion owners as well, after researching. We need this vehicle in our fleet and we cannot have this keep happening. No dealer paperwork yet as the problem has not yet been resolved; car still at the dealer.

BATTERY DRAINS VERY QUICKLY AND NEEDS TO BE JUMP-STARTED REPEATEDLY, WHICH HAS RISKS TO SAFETY AND EQUIPMENT. THIS IS A FLEET VEHICLE.

BATTERY DRAINS VERY QUICKLY AND NEEDS TO BE JUMP-STARTED REPEATEDLY, WHICH HAS RISKS TO SAFETY AND EQUIPMENT. A NEW BATTERY WAS INSTALLED EARLIER THIS MONTH AND IT HAS ALREADY DRAINED ALSO. THIS IS A FLEET VEHICLE.

THE TOUCHSCREEN DISPLAY IS NOT WORKING. IT TURNED COMPLETELY BLACK. I CAN CHANGE THE VOLUME USING THE DIALS, BUT I CANNOT CHANGE THE RADIO STATION. IT ALSO WILL NOT SHOW MY BACK UP CAMERA. I SHUT OFF MY CAR AND TURNED IT BACK ON AND IT IS STILL NOT WORKING

AS I'M DRIVING MY RADIO SHUTS OFF AND WILL NOT POWER ON. THE VEHICLE WAS IN MOTION

TL* THE CONTACT OWNS A 2020 FORD FUSION. THE CONTACT STATED THAT THE BACKUP CAMERA REMAINED ON WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS TAKEN TO THE ROYAL OAK FORD DEALER, LOCATED AT: 27550 WOODWARD AVE, ROYAL OAK, MI 48067, WHERE THE SENSOR WAS REPLACED. THE CONTACT STATED THAT WHILE DRIVING HOME, THE VEHICLE HIT A POT HOLE, THE FRONT PASSENGER'S TIRE WENT FLAT. THERE WAS NOT SPARE TIRE. THE CONTACT'S HUSBAND PURCHASED A NEW TIRE, JACKED THE VEHICLE UP TO REPLACE THE TIRE. WHILE ON THE JACK, THE VEHICLE WENT IN REVERSE, ROLLED BACK AND FELL OFF THE JACK. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO STATED THAT THE VEHICLE WAS NOT EQUIPPED WITH A SPARE TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT WAS TOLD TO TAKE THE VEHICLE TO A BODY SHOP TO REPLACE AN MUD GUARD THAT DETACHED. THE PART WAS NOT REPLACED. THE FAILURE MILEAGE WAS 4,051.