2023 Ford Explorer Electrical Problems
8 owner-reported electrical complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (8)
Your 2023 Ford Explorer's navigation screen goes black when you start the vehicle, making it unusable. Additionally, the Ford App on your phone won't connect to your vehicle—you'll see "Unable to Connect" messages both in the app and when trying to use remote start features. The dealer diagnosed a software and screen failure, and Ford sent an over-the-air software update, but the connection issue persisted. This repair will likely require a replacement infotainment module or additional software diagnostics and updates.
Parts you may need:
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drivers side second row captain seat makes ticking noise under the seat. if I put weight on seat it stops. it is intermittent. Im concerned it might be electrical. I have a video but unable to download. I can send if there is an email to send to.
The contact owns a 2023 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There were several unknown warning lights illuminated. The vehicle was taken to the dealer, where the vehicle was diagnosed and determined that the wiring harness located on the passenger’s side of the vehicle needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 44,500.
The contact owns a 2023 Ford Explorer. The contact stated while his wife had parked and remained in the vehicle, and while driving at various speeds, several unknown warning lights illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer and the contact was informed that the Cross-traffic monitor and Blind Spot monitor had failed. The contact was informed that the software was updated; however, the failure persisted. The vehicle was not repaired. The manufacture was notified of the failure and opened a case. The contact was referred by the manufacturer to the NHTSA Hotline to report the failure. The approximate failure mileage was 33,000.
Error codes such as blind spots detection with traffic and a couple other codes that is stored in view status area in oasis
The contact owns a 2023 Ford Explorer. The contact stated while driving 15-20 MPH, the vehicle stalled on several occasions. The vehicle was restarted after fifteen minutes. The vehicle failed to unlock from inside or outside with the key. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the ground wire had caused the failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
At a stop light and all of the power in the vehicle went out and Explorer would not start. Hazards would not turn on and doors (besides driver door) would not unlock. Got out of the vehicle to try the fob and white smoke came billowing out from engine. Fire department and police were called. No warning lights or messages were seen on vehicle. Vehicle only has 10K miles on it. Vehicle was taken to dealership for diagnostics.
Vehicle wouldn't start using push button start, several modules/components reported errors: traction control, parking break, steering, shifting. The vehicle drove fine less than 24 hours prior to 3/3/2024. Following a week at the dealership, Ford Motor Company and the Ford dealership determined the main wiring harness was the culprit. If the wiring harness fails while the vehicle is in motion/operation, that could result in a serious safety issue.