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2015 Ford Explorer Airbags Problems

72 owner-reported airbags complaints from NHTSA data

72
Complaints
5
Crashes
Jan 2020Dec 2017
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (72)

criticalAIR BAGS
Filed: Jun 2023

The air bag system light came on. Dealer says repair requires splicing into passive restraint system wiring to repair. To me seems unacceptable as a method of repair as the passive restraint system saves lives.

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NHTSA #: 11525756
criticalAIR BAGS
CrashFiled: Sep 2022

The contact owns a 2015 Ford Explorer. The contact stated that while driving at 55 MPH, she was crashed into head-on by another vehicle which sent the vehicle backward into a guardrail. The air bags did not deploy upon impact.

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NHTSA #: 11485923
criticalAIR BAGS,SEAT BELTS
Filed: Feb 2021

Frayed wiring under the passenger side second row seating. This is causing the airbag light to be on and will not allow that airbag to deploy in an accident. Ford is aware of the problem and that it is a common issue that they do not know what causes it.

NHTSA #: 11396876
criticalAIR BAGS
Filed: Mar 2020

Tl* the contact owns a 2015 ford explorer. The contact stated that the airbag warning light was illuminated. The vehicle was taken to the rodeo ford located at (13680 w.

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NHTSA #: 11317097
criticalAIR BAGS,SEAT BELTS,FUEL/PROPULSION SYSTEM
CrashFiled: Mar 2020

Slowly pulling out of narrow parking lot exit lane, through opened gate. Rapid unexplained acceleration, seemed to launch car across one way city street into restaurant building. Passenger seat belt (fastened, left bruises) released upon impact; passenger dash board airbag did not deploy; drivers' airbag weak.

NHTSA #: 11315858
criticalAIR BAGS,SEAT BELTS
Filed: Jan 2020

The airbag warning light came on without warning or incident (no accident or impact, just started my car one day and the light stayed on). Per research done online with same warning light, make and model of vehicle, issue appeared to be with the rear/2nd row seat belt airbags disengaging and this causes none of the airbags to work in the vehicle in the event of a crash.

NHTSA #: 11299538
criticalAIR BAGS
Filed: Dec 2019

A light on my instrument cluster came on. It illuminates a man strapped in his seat with a deployed air bag in front of him. The light stays on.

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NHTSA #: 11288891
criticalAIR BAGS
CrashFiled: Oct 2019

My husband loss consciousness while driving due to unknown reasons (medical issue). He went off the highway at 65 MPH and crashed into several trees. Despite extensive damage to the front end, resulting in a total loss, the airbags never deployed.

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NHTSA #: 11268972
criticalAIR BAGS
Filed: Aug 2019

Airbag warning light stays on all of the time on 2015 ford explorer. Ford dealership in chesterfield, mo indicated the entire wiring harness had to be replaced at a cost of $1600. They had seen this problem before.

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NHTSA #: 11241275
criticalAIR BAGS
Filed: Mar 2019

Rear airbag light keeps coming on, even after dealer repaired twice. Now not under warranty. No accident!

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NHTSA #: 11190212
criticalAIR BAGS
Filed: Feb 2019

Airbag warning light on. Because of this airbags were disabled. Took to dealer for evaluation.

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NHTSA #: 11176423
criticalAIR BAGS
Filed: Sep 2018

Airbag light comes on & stays on from time to time, this has been happening on & off for about the last 10 months. Too my vehicle in for this issue to be checked a couple times but since the light went off tech was unable to diagnose problem. Finally yesterday I was able to get my vehicle to the dealership while the light was still on.

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NHTSA #: 11131476
criticalAIR BAGS
CrashFiled: Jul 2017

Tl* the contact owned a 2015 ford explorer. While driving low speeds, the contact lost consciousness while the accelerator pedal was depressed. The vehicle crashed into a mailbox.

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NHTSA #: 11011351
criticalAIR BAGS
CrashFiled: Jul 2016

Tl* the contact owned a 2015 ford explorer. While driving 25 MPH, another vehicle rear ended the contact's vehicle. The air bags failed to deploy.

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NHTSA #: 10884655
highAIR BAGS
Filed: Aug 2024

The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle the air bag warning light had remained illuminated. The vehicle was towed to the local dealer.

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NHTSA #: 11608661
mediumAIR BAGS
Filed: Jan 2025

The contact owns a 2015 Ford Explorer. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the wiring underneath the second-row seats had failed.

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NHTSA #: 11638288
mediumAIR BAGS
Filed: Oct 2024

The contact owns a 2015 Ford Explorer. The contact stated while driving at approximately 30 MPH, the air bag warning light was illuminated. The vehicle was taken to an auto repair shop where it was diagnosed that the rear driver-side and passenger-side air bag retractors were inoperable and needed to be replaced.

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NHTSA #: 11620177
mediumAIR BAGS
Filed: Aug 2024

The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with faulty wiring for the second-row seat air bags.

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NHTSA #: 11608598
mediumAIR BAGS
Filed: Jun 2024

The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the second-row seat wiring harness had failed and needed to be replaced.

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NHTSA #: 11594902
mediumAIR BAGS
Filed: Apr 2024

The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning light intermittently appeared on the instrument panel while starting the vehicle. Neither the dealer nor the manufacturer was notified of the failure.

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NHTSA #: 11580865
mediumAIR BAGS
Filed: Mar 2024

The contact owns a 2015 Ford Explorer. The contact stated when the vehicle was powered on, the Air Bag warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed that wiring under the rear passenger seats needed to be replaced.

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NHTSA #: 11579916
mediumAIR BAGS,SEAT BELTS
Filed: Oct 2023

The contact owns a 2015 Ford Explorer. The contact stated that the second-row driver’s and passenger's side seat belt buckle covers had detached, causing the air bag warning light to illuminate. The vehicle was not diagnosed or repaired by an independent mechanic or dealer.

NHTSA #: 11550240
mediumAIR BAGS,SEAT BELTS
Filed: Sep 2023

The contact owns a 2015 Ford Explorer. The contact stated that he received notification of Customer Satisfaction Program (CSP): 21B11 (Second Row Inflatable Seat Belt); however, the part to do the repair was not yet available. The contact stated that the air bag warning light was illuminated.

NHTSA #: 11545219
mediumAIR BAGS,SEAT BELTS
Filed: Aug 2023

The contact owns a 2015 Ford Explorer. The contact stated that the seat belt and air bag warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the seat belt wiring harness located in the second-row seat had failed.

NHTSA #: 11541831
mediumAIR BAGS
Filed: Oct 2021

My SRS air bag light came on intermittently and is now on all the time. A internet search showed many years of explorer also have this problem. It appears MANY owners are having this same safety problem and Ford is charging full price for repair.

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NHTSA #: 11435284
mediumAIR BAGS
Filed: May 2021

The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic and was referred to an authorized dealer.

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NHTSA #: 11417859
mediumAIR BAGS
Filed: Apr 2021

Our instrument panel airbag light turned on intermittently since 2026. Ford was unable to diagnose an issue until march 27, 2021. The warning light has remained illuminated while in the repair shop.

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NHTSA #: 11406767
mediumAIR BAGS
Filed: Mar 2021

Airbag warning light on 2015 explorer came on (has been some time). Took to dealer several years ago and was told it was a known issue, would require tracing down wiring costing thousands of dollars and was not worth us doing. I don't understand how a dealer (ford) can dismiss this safety issue

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NHTSA #: 11398755
mediumAIR BAGS
Filed: Dec 2020

Air bag light came on on the display. Took it in for diagnostics and it was determined to be a wire harness that needs replacing, until almost 900 dollars is spent to have the wire harness replaced all airbags in the vehicle are inactive. This is an issue numerous ford explorer issues face and it is pretty close to being held hostage by ford.

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NHTSA #: 11383944
mediumAIR BAGS
Filed: Dec 2020

Air bag light came on around 58,000 miles. Got it diagnosed by mac haik ford pasadena. Dealer said it was an issue in the airbag wiring harness under the rear seats and falls under TSB 16-0001.

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NHTSA #: 11383564
mediumAIR BAGS
Filed: Dec 2020

Air bag light came on and would not shut off..went to dealer ... It was defective wiring plug under 2nd row seat...$1059.00 to repair. The air bag will not work without it.

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NHTSA #: 11378015
mediumAIR BAGS
Filed: Aug 2020

Airbag warning light turned in and will not turn off. Took the vehicle to the dealer who stated the issue is a shorted connector for the rear and that the airbags would fail to deploy. The light turns on as soon as the vehicle is started and never turns off.

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NHTSA #: 11351967
mediumAIR BAGS
Filed: Jun 2020

My air bag light is on and won;t go off so I took it to a ford dealership and they told me that the back air bags wire were loose and it would cost me $600.00 to connect them back.

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NHTSA #: 11328330
mediumAIR BAGS,SEAT BELTS
Filed: Apr 2020

I bought this veh. In 2016 when it had 17,000 miles on it. Within 2 weeks I got a warning light for the air bag system.

NHTSA #: 11322886
mediumAIR BAGS
Filed: Feb 2020

The air bag warning light turns on for no reason

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NHTSA #: 11308273
mediumAIR BAGS
Filed: Feb 2020

Airbag light staying on. Dealer diagnosed rear seat issue and $911.00 to repair. Ford issued TSB 16-0001 due to it being a common problem.

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NHTSA #: 11307057
mediumAIR BAGS
Filed: Dec 2019

Airbag sensor came on at about 55,000 miles. Went to dealer and they put on computer; told it is TSB 16-0001. Dealer suggested to replace the airbag harness, with connectors replaced for $963.17, b/c warranty expired at 60,000 miles.

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NHTSA #: 11289600
mediumAIR BAGS
Filed: Nov 2019

My airbag light came on and when I took it to ford dealership I was told it is in the wiring and estimated cost is $1000 to fix meanwhile until I can afford to fix it I have no airbags in my explorer not safe for going into winter and having grandchildren in my SUV.

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NHTSA #: 11277765
mediumAIR BAGS
Filed: Nov 2019

Airbag warning light came on around 65k miles.

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NHTSA #: 11277723
mediumAIR BAGS
Filed: Sep 2019

Check airbag light is constantly on my 2015 ford explorer. Took it in to get checked and the problem is faulty wiring to the middle row seat belt airbags. The fix isn't covered because my car is out of warranty and the fix is $800.

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NHTSA #: 11256912
mediumAIR BAGS
Filed: Sep 2019

Dtc b141b, air bag light intermittingly comes on. This issue was reported 2x while under warranty but by the time I would drop at dealer for repairs the light would reset so they couldn't see issue. After warranty expired the light came on more often, and today they were able to see indicator and get dtc.

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NHTSA #: 11256959
mediumAIR BAGS
Filed: Aug 2019

Airbag light came on after the children got buckled into the second-row seat. Upon going to the dealership to find the problem, we were told that it will cost over $800 to repair the seatbelt airbag connections! Searching online I found that there was a service bulletin that was issued back in 2015, but it does not seem that a recall has been issued.

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NHTSA #: 11252015
mediumAIR BAGS
Filed: Aug 2019

An airbag sensor light came on while car was stationary. Dealer said there is a wiring problem underneath rear seats, and was unsure if airbags would function properly due to the issue. Dealer was unsure what could have caused issue.

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NHTSA #: 11245592
mediumAIR BAGS
Filed: Aug 2019

Faulty airbag sensor, dealer repairs are not guaranteed and the problem is not repairable under warranty. Currently the vehicle has 86728 miles. Vehicle was stationary when it first came on.

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NHTSA #: 11243004
mediumAIR BAGS
Filed: Aug 2019

On-going airbag warning light issue for 2 years (amber light on dashboard). The issue started in august, 2017 at about 38k miles and is still happening at about 55k miles. Ford dealership attempted to repair the same issue 7 times but the light is back on 8th time.

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NHTSA #: 11241734
mediumAIR BAGS
Filed: Jul 2019

Tl* the contact owns a 2015 ford explorer. When the vehicle was started, the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired.

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NHTSA #: 11240313
mediumAIR BAGS,SEAT BELTS
Filed: Jul 2019

Captains chair behind the driver's seat, seatbelt would no longer connect. Seatbelt receptacle had to be replaced, now airbag light is on at all times.

NHTSA #: 11229950
mediumAIR BAGS
Filed: Jun 2019

Airbag sensor came on at about 66,000 miles. Disregarded for a while, as I was on a long trip. Went to dealer and they put on computer; diagnosis codes are dtc b141b and b141c.

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NHTSA #: 11220153
mediumAIR BAGS
Filed: Jun 2019

The airbag wiring harness is faulty, causing no air bags. The part to repair has been on back order due to high demand. My vehicle has been without airbag system three weeks with another two weeks to wait for part to arrive.the problem begun being addressed in october 2018 and has continued.

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NHTSA #: 11219654
mediumAIR BAGS
Filed: Mar 2019

Airbag indicator light came on. Goes off intermittently but is on more than it is off. Took vehicle to dealership.

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NHTSA #: 11190269
mediumAIR BAGS
Filed: Mar 2019

My airbag light use to come on and stay on for a few weeks. Not the airbag light stays on 24/7. The dealership won't look at it for free since SUV has 68,000 miles on it.

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NHTSA #: 11185462
mediumAIR BAGS
Filed: Mar 2019

I own a 2015 ford explorer. While driving my airbag light is continuously on and from what I understand the airbags will not deploy. This causes me concern not only for my own safety but for my children's safety.

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NHTSA #: 11184553
mediumAIR BAGS,SEAT BELTS
Filed: Feb 2019

Tl* the contact owns a 2015 ford explorer. The contact stated that the air bag warning indicator illuminated while driving. The contact was concerned for his safety.

NHTSA #: 11182006
mediumAIR BAGS
Filed: Jul 2018

The airbag light came on while driving and remained on (stationary and in all driving conditions) at about 61,000 miles while on a road trip. The car was taken to grapevine ford in grapevine, tx at 62,654 to be diagnosed. The cause was second row open harness with codes b141b and b141c.

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NHTSA #: 11113165
mediumAIR BAGS
Filed: Mar 2018

Airbag indicator light illuminated when operating vehicle. Dealer indicated that it is a wiring connector problem, but not covered under basic extended warranty. Known issue with a TSB 16-0001 issued to fix problem.

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NHTSA #: 11081897
mediumAIR BAGS
Filed: Jan 2018

Tl* the contact owns a 2015 ford explorer. The contact stated that the air bag warning indicator illuminated when the child safety seat was placed in the middle row seat on the passenger side. The vehicle was taken to a local dealer (frontier ford, 3701 stevens creek blvd, santa clara, ca 95051) and was informed that there would be a diagnostic fee for the service.

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NHTSA #: 11065867
mediumAIR BAGS,SEAT BELTS
Filed: Dec 2017

Airbag restraint system warning light stays on all the time. Ford should be aware of this problems due to complaints listed on several websites and service visits. Problems with the inflatable seat belt connecters and airbag connecters.

NHTSA #: 11056886
mediumAIR BAGS,SEAT BELTS
Filed: Dec 2017

The airbag warning light has been illuminating intermittently over the last year or so. I took my vehicle to ken grody ford on september 26, 2017 and asked them to look at it but was told that they couldn't find anything wrong. The light now is on all of the time.

NHTSA #: 11055056
mediumAIR BAGS
Filed: Oct 2017

Tl* the contact owns a 2015 ford explorer. After operating the vehicle, the air bag warning indicator illuminated continuously. The vehicle was taken to autonation ford (8252 s broadway, littleton, co 80122), but was not diagnosed or repaired.

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NHTSA #: 11031478
mediumAIR BAGS
Filed: May 2016

Tl* the contact owns a 2015 ford explorer. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to the dealer, but the technician was unable to diagnose the failure and reset the warning lamp.

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NHTSA #: 10863941
lowAIR BAGS,STRUCTURE,ENGINE
Filed: Aug 2024

I dont understand ford explorer has same recall I have a lot of recall on these and I cant take it off everytime its a recall. I work 7 days a week. Thats the reason I try to trade it in .

NHTSA #: 11608675
lowAIR BAGS
Filed: May 2023

Airbag light on. Caused by fraying wires/bad connector under 2nd row passenger seat. Ford is aware of the incident and has made a solution at the owner’s expense.

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NHTSA #: 11522107
lowAIR BAGS
Filed: Dec 2022

Air Bag system wire harness and components continually fail resulting in inoperable airbag system. Risk of injury to driver and passengers as airbags will not deploy while SRS Error light is occuring.

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NHTSA #: 11497594
lowAIR BAGS,UNKNOWN OR OTHER
Filed: Jun 2020

Air bag light constantly stays on. Windshield pillar came flying off at 70 miles an hour.

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NHTSA #: 11329806
lowAIR BAGS,SEAT BELTS
Filed: Sep 2019

The airbag light came on and this is what the code says. Restraint control module second row driver side inflatable seatbelt deployment control

NHTSA #: 11258302
lowAIR BAGS
Filed: Oct 2018

Takata recall involving vehicles in southern florida for a similar ford vehicle

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NHTSA #: 11143942
lowAIR BAGS
Filed: Aug 2018

Air bag indicator light stays on.

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NHTSA #: 11119831
lowAIR BAGS
Filed: Feb 2018

"airbag recall "the airbag indicator light came when I put the key in the ignition to start vehicle about two days ago.

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NHTSA #: 11073536
lowAIR BAGS
Filed: Dec 2017

The airbag light is on again. I had this in for service on 1/31/17 with 31,455. Now the light is on again.

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NHTSA #: 11054129
lowAIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
Filed: Oct 2017

Airbag light has come on for the second time. The vehicle is currently at approxi mately 62,000 miles. The previous time the airbag came on was for defective seatbelts with the airbags in passenger compartment.

NHTSA #: 11032989
lowAIR BAGS
Filed: Sep 2017

Airbag light stays on and won't go off

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NHTSA #: 11024645
lowAIR BAGS
Filed: Jul 2015

Air bag light came on the next day after I purchased a new vehicle. This is a safety issue since the air bag will not deploy when the air bag light is on.

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NHTSA #: 10732690

Other 2015 Ford Explorer Issues