2012 Ford Explorer Lights Problems

The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undisclosed speed, the contact pressed the hazard warning light icon on the display screen to pull over, but the hazard warning lights were inoperable. The vehicle was taken to the dealer, who determined that an unknown unit in the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.

Hazard Light switch is not functional. Hazard lights that are inoperable causes high risk for vehicle occupants and others on the road when traffic flow is altered. The issue has been reproduced by the dealer and another repair shop. The main symptom is the ability to not turn on the hazard lights. The issue first appeared Nov 2021