1999 Ford Explorer Suspension Problems
74 owner-reported suspension complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (74)
Your transmission is slipping and the gear positions are mixed up — neutral acts like reverse, overdrive acts like neutral, second acts like overdrive, first acts like second, and past first stays in first gear. Additionally, when you turn off the power lamp, your headlights turn off unexpectedly. These problems started when you turned on the vehicle or while driving. This will likely require transmission fluid inspection, electrical wiring diagnosis, and possibly internal transmission repair or replacement.
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HI,I'M NOT SURE IF THIS IS THE CORRECT SITE FOR ME TO BE WRITING BUT I BOUGHT A 1999 FORD EXPLORER FROM A DEALER IN NEW BOSTON ON OR AROUND 7/23/2010 IT HAD 113,027 MILES ON IT, I WAS TOLD IT WAS FULLY INSPECTED WITH NO ISSUES AND THEY PUT A SAFETY INSPECTION STICKER ON IT. ON 8/13/2010 I DROPED SAID FORD OFF AT AUTO FAIR FORD IN MANCHESTER, N.H. TO HAVE THE VEHICLE CHECKED OUT WITH APPR. 113850 MILES ON IT AND THEY FOUND MULTIPLE SAFETY FAILURES AND VIOLATIONS SUCH AS BAD BAD BALL JOINTS, EMERGENCY BRAKE WAS INOPERABLE, BRAKE LINE LEAKS AND WORN BRAKES THAT COULD NOT HAVE PAST INSPECTION AMOUNG OTHER SAFETY INSPECTION ISSUES. IT ENDED UP COSTING ME ABOUT $2700.00FOR MOSTLY SAFETY REPAIRS.HOW CAN A SAFETY INSPECTOR ISSUE A SAFETY STICKER WITH THESE PROBLEMS? DO I HAVE ANY KIND OF RECOURSE AND IF SO TO WHOM OR TO WHAT AGENCY COULD I CONTACT? THANK YOU FOR ANY AND ALL HELP [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAVE A 1999 FORD WINDSTAR AND IT HAS ABOUT 155,000 MILES ON IT. MY WIFE WAS COMING HOME WITH FIVE OF MY SIX KIDS AND TURNED OFF OF THE 4-LANE HIGHWAY ONTO OUR EXIT FOR OUR HOUSE AND THE REAR AXLE BROKE..IF SHE HAD STAYED ON THE 4-LANE AT 65 M.P.H. WE COULD'VE HAD MULTIPLE INJURIES OR EVEN DEATHS !! I HAVE REVIEWED ALL KINDS OF COMPLAINTS ON THE SAME PROBLEM...WHY HAVEN'T THERE BEEN ANY RECALLS. *TR
FRONT AND REAR BALL JOINTS WENT BAD. *TR
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 20 MPH OR GREATER, THE CONTACT HEARD A RATTLING NOISE WHEN DRIVING OVER BUMPS IN THE ROAD. HE TOOK THE VEHICLE TO THE FORD DEALER AND WAS INFORMED THAT HIS BALL JOINTS NEEDED TO BE REPLACED. THE FAILURE CAUSED THE FRONT TIRES ON THE VEHICLE TO BEGIN CUPPING. THE CONTACT WAS ADVISED BY THE DEALER NOT TO DRIVE THE VEHICLE UNTIL THE BALL JOINTS WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 114,000.
I NOTICED A HANDLING PROBLEM ON MY 1999 FORD EXPEDITION. INSPECTION REVEALED BROKEN SWAY BAR LINKS ON BOTH SIDES. I READ ABOUT THE RECALLS PERTAINING TO THIS PROBLEM STATING FORD ACKNOWLEDGED THE PROBLEM AND WOULD REPLACE THE ORIGINAL LINKS WITH A STRONGER LINK. I JUST HAD MY VEHICLE SERVICED AT BUTTERFIELD FORD IN SANDY, UTAH AND POINTED OUT THIS PROBLEM. THEY STATED THEY WERE NOT UNDER ANY OBLIGATION TO REPLACE THE LINKS. IRONICALLY, THEY DID NOT EVEN ASK ME IF I WANTED THEM REPLACED AND THEY RELEASED MY VEHICLE WITHOUT REPLACING THEM. I HAVE NEVER HAD THIS VEHICLE OFF ROAD NOR HAS IT EVER HIT A CURB, CHUCKHOLE, BUMP ETC. WITH ANY ABNORMAL FORCE. THESE LINKS ARE CLEARLY DEFECTIVE AND SHOULD BE A RECALL ITEM, IF THEY ARE NOT. *NM
COMPLAINED OF LOUS RATTLING NOISE IN ENGINE ON 7/07/03, AND AGAIN ON 09/29/04 AT A DIFFERENT FORD DEALER. THERE ARE MAJOR MECHINICAL PROBLEMS WITH THIS VEHICLE IN CONCERN TO THE ENGINE CAM GUIDES, REAR DIFFERENTIAL AND LOWER BASLL JOINTS WORN, WHY WASN'T MY FORD EXPLORER SPORT RECALLED FOR THESE PROBLEMS OR GIVEN THE SAME TSB AS THE 1999 FORD EXPLORER?
VEHICLE EXPERIENCES CONTINUED PROBLEMS WITH SUSPENSION STABILITY AND CONTROL, SEVERAL REPLACEMENTS OF SUSPENSION/STEERING COMPONENTS...TIE ROD/S BENT/BROKEN CAUSING TO LOSE CONTROL AT LOW SPEED (THANK GOD I WASN''T GOING FASTER AT THE TIME) WHEELS FLOPPED ON ITS SIDES CONTINUED 4 WHEEL ALIGNMENT AND REPLACEMENT OF SEVERAL FRONT END, ARMS, JOINTS, TIE RODS, FRONT END REPAIRS COSTING $2000... PLUS...VEHICLE SWAYS ALL OVER THE ROAD AND PULLS RIGHT AND THEN PULLS LEFT WITH A LOT OF PLAY IN STEERING WHEEL AFTER SEVERAL 4/WHEEL ALIGNMENTS. I HAVE HAD THE VEHICLE INTO COURTESY FORD MATTYDALE NY SEVERAL TIMES NOW TO FIX FRONT END. NOW GOOD YEAR TELLS ME THEY FELL THE TIE RODS NEED TO BE REPLACED AGAIN??? PROBLEMS \ THIS IS A VERY DANGEROUS SITUATION AND SHOULD BE DEFINITELY A RECALL ON THE FORD EXPIDITIONS. FURTHERMORE, ALL WHEEL DRIVE / 4 WHEEL DRIVE OFTEN IS LOCKED INTO 4 WHEEL WILL NOT COME OUT OF 4 WHEEL DRIVE. ***ALSO, DIGITAL DASH SHORT OR LOSS OF USE LIGHTS ON DASH GOING OUT INCLUDING ODOMETER OFTEN GO OUT AND THE TURN BACK ON I HAVE SEEN SEVERAL COMPLAINTS REGARDING ALL OF THE ABOVE...FOR THE 99 FORD EXPEDITIONS. *** THE BRAKE PEDAL ALSO LOCKS UP IF/WHEN THE TIRE SPIN OR ENGINE REVS UP YOU TRY TO APPLY THE BREAKS HOWEVER, THE BREAK PEDAL WILL NOT MOVE IT'S LOCKED AND WILL NOT MOVE UNLIT TIRES STOP SPINNING OR ENG. STOPS REVVING...ANTI-LOCK PROBLEM???
DEALERSHIP INFORMED THE CONSUMER OF THE WORN OUT LOWER FRONT BALL JOINT ON THE DRIVER/PASSENGER SIDES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
WHILE DRIVING FRONT HUB CAME OFF THE VEHICLE, SIDE UNKNOWN. THIS CAUSED THE CONSUMER TO LOSE STEERING CONTROL. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
1999 FORD EXPLORER EDDIE BAUER EDITION... WE HAD GONE OUT TO DINNER AND WHEN LEAVING THE PARKING SPACE IT SOUNDED AS IF WE RAN OVER A GLASS BOTTLE. MY HUSBAND LOOKED AROUND THE VEHICLE AND COULD NOT FIND ANYTHING. I GOT IN THE DRIVERS SEAT AND IT FELT AS IF THE EMERGENCY BRAKE WAS ON (WAS NOT) AND WAS VERY HARD TO MOVE. WE RETURNED TO THE PARKING SPACE, TURNED OFF THE VEHICLE GETTING READY TO CALL AAA FOR SERVICES. WE BOTH HEARD A "RELEASE" SOUND. HE TURNED ON THE VEHICLE, BACKED UP AND WE DROVE HOME VERY CAREFULLY. THE NEXT MORNING THE VEHICLE WAS AT THE DEALERSHIP TO LOOK INTO THIS MYSTERY. THE BRAKES WERE FINE; HOWEVER, THEY FOUND THE FOLLOWING TO REPAIR: *SEALS TO BRAKES *REAR AXLE PINION SEAL *BOTH LOWER BALL JOINTS ON THE FRONT END I WAS TOLD THE FRONT RIGHT TIRE BALL JOINTS WERE COMPLETELY WORN DOWN AND THE TIRE WAS JUST WOBBLY HELD ON BY THE LUG BOLTS. WE RECENTLY PURCHASED THIS VEHICLE AND WOULD APPRECIATE YOUR HELP IN REVIEWING THE PAST RECALLS ON THIS TYPE VEHICLE. THIS COULD AND WOULD HAVE BEEN AN EXTREME HAZARD WITH PROBABLY EXTREME INJURY TO THE PERSONS INVOLVED. ALSO, IF YOU CAN PLEASE CHECK THE PAST HISTORY OF THE OWNERS TO MAKE SURE THEY HAVE KEPT THE VEHICLE MAINTAINED WITH ANY SUGGESTED RECALL ITEMS. THANK YOU, MARLENE MORGAN *LA *SC *JB
BOUGHT VEHICLE FROM AMERICAN FORD IN HACKENSACK NJ CAR ALWAYS HAD A HUMMING SOUND IN THE FRONT THOUGHT ONLY TO BE TIRES TOOK CAR BACK TO FIX THREE TIMES WHILE I STILL HAD ORGINAL WARRANTY AND NOT ONCE DID ANYONE SAY ANYTHING ABOUT THE HUMMING. ON THE EXTENDED WARRANTY THEY SAY THIS PART IS NOT COVERED AND WAITED UNTIL NOW TO SAY, OH BY THE WAY YOU HAVE A BAD HUB AND IT WILL COST YOU 500.00 TO GET IT FIXED. MY COMPLAINT IS THAT THIS PART WAS DEFECTIVE BEFORE I BOUGHT THE CAR AND THEY OUGHT TO BE RESPONSIBLE IN FIXING IT. I ORIGINALLY TOOK THE CAR BACK THE 4TH TIME BECAUSE WHEN I CAME TO A STOP THE CAR WOULD NOT MOVE AGAIN WHEN PRESSING DOWN THE ACCELERATOR. *MR
WHILE TRAVELING DOWNHILL, THE VEHICLE BEGAN TO SWING VIOLENTLY WHEN THE BRAKES WERE APPLIED. *PH AT THE TIME OF THE INCIDENT, THE CONSUMER WAS PULLING A 5X 10 SINGLE AXLE TRAILER ON THE BACK OF THE VEHICLE *JB
SEVERAL PROBLEMS WITH 1999 FORD EXPLORER EDDIE BAUER EDITION. *MR WHEN THE VEHICLE WAS TURNED RIGHT, THE WINDSHIELD WIPERS WOULD COME ON, THE RIGHT REAR TIRE HAD BLOWN, THERE WAS A WHINE NOISE, A LEAKING ON THE GARAGE FLOOR ALONG WITH A BURNING SMELL WHEN THE VEHICLE WAS SHUTOFF, IT WAS DISCOVERED THE FRONT AXLE SEAL NEEDED TO BE REPLACED. CHECK ENGINE LIGHT HAD COME ON AND THE HEAT GAUGE SHOWED HOT, THE DEALER DETERMINED IT WAS THE THERMOSTAT. THE ENGINE SURGED, THE LIGHT EMITTING THE DISPLAY HAD GONE OUT, THERE WAS A PROBLEM WITH THE RIGHT FRONT HUB ASSEMBLY/AXLE SEAL. *SCC *JB
VEHICLE WAS INVOLVED IN A MINOR SIDE COLLISION WHILE DRIVING AT 15 MPH. UPON IMPACT, VEHICLE ROLLED OVER. DRIVER SUSTAINED INJURIES FROM BROKEN WINDOW GLASS.*AK
I OWN A 1999 EXPLORER WITH 60000 MILES ON IT. I HAVE BEEN TOLD THAT THE FRONT UPPER BALL JOINTS WERE BAD, AND HAD TO BE REPLACED WITH THE CONTROL ARM SINCE IT WAS ONE UNIT. WHY WERE SEALED BALL JOINTS THAT WERE PART OF THE CONTROL ARM BEING USED, UNLESS IT WAS TO RAISE THE FREQUENCY AND COST OF REPAIRS AT THE EXPENSE OF PUBLIC SAFETY . A BALL JOINT FAILURE AT ANY SPEED COULD POTENTIALLY HAVE GRAVE CONSEQUENCES. CONSUMER HAD VEHICLES ROUTINELY GO WELL OVER 100,000 MILES WITH NON SEALED BALL JOINTS, AND HAD NO PROBLEMS. THIS WARRANTS FURTHER INVESTIGATION, ESPECIALLY SINCE CONSUMER BECAME AWARE THAT HIS PROBLEM IS BY NO MEANS AN ISOLATED CASE. HAD BEEN TOLD THAT THE LOCAL DEALER WAS DOING A LOT OF THOSE, AND THAT THEY WERE AWARE THERE WAS A PROBLEM WITH THEM.*AK
I WAS TOLD BY ALDERMAN FORD THAT THE BALL JOINTS ON MY FORD EXPLORER WERE IN A FAILURE CONDITION AT 53000 MILES--"UNSAFE TO DRIVE". THIS CAR HAS HAD NORMAL DRIVING USE. I WAS TOLD THAT FORD'S CHOICE OF "SEALED BALL JOINTS" WAS THE REASON FOR THE FAILURE-PRONE BALL JOINTS, AND THAT THIS IS "NORMAL". ARE ALL EXPLORERE USERS IN THIS ENDANGERED POSITION? IF SO, IS A RECALL NECESSARY? IS THERE A WAY YOU CAN CHECK HOW MANY OWNERS HAVE HAD TO REPLACE THESE BAD JOINTS? MY 91 EXPLORER WENT 135000 MILES WITHOUT BALL JOINT PROBLEMS. BALL JOINT FAILURE AT SPEED IS DANGEROUS. THANK YOU FOR YOUR HELP.
I WAS ON THE MOTERWAY {UK} TOWING A CARAVAN I WAS DOING 45/50 MPH TRUCK PAST ME BY AND MADE US SWAY I GAINED CONTROL AND THEN THE CAR&CARAVAN STARTED BOUNCING. CARAVAN PARTED FROM THE CAR AND THEN WE FLIPPED OVER ON TO THE PASSINGER SIDE AND THEN ROLLED ONTO THE ROOF ACROSS 3 LANES. *AK
TRUCK IS SUBJECT TO VIBRATION WHEN DRIVEN HIGHWAY SPEEDS. SEVERAL COMPONENTS THAT RELATE TO CONTROL AND STABILITY WERE REPLACED BY DEALERSHIP WITH NO CHANGE INCONDITION. OWNER IS CONCERNED ABOUT LOSING CONTROL WITH NO WARNING.*JB
WHILE DRIVING IN OVERDRIVE AT 50 MPH AND GOING UP AN INCLINE, VEHICLE VIBRATES ERRATICALLY. PROBLEM HAS NOT BEEN REMEDIED. *AK O2 SENSOR FAILED AND WAS REPLACED. FUEL PRESSURE REGULATOR FAILED AND WAS REPLACED. CONSUMER STATED THAT THE DEALER CAN NOT DO ANYTHING TO FIX THE PROBLEM, WHICH SEEMS TO BE A MANUFACTURER DEFECT.*YH *SLC
WHEN GOING UP A HILL AT 55-60 MPH IN OVERDRIVE THERE IS A VIBRATION SENSATION. TOOK VEHICLE TO DEALER, AND THEY STATED IT WAS NORMAL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHILE DRIVING AT HIGHWAY SPEEDS CONSUMER LOST CONTROL OF VEHICLE. DEALER WAS CONTACTED, AND STATED BALL JOINTS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *AK
CONSUMER IS HAVING PROBLEMS WITH THE VEHICLE'S SUSPENSION. *JG
CONSUMER IS HAVING PROBLEMS WITH THE VEHICLE'S SUSPENSION. *JG
WHILE DRIVING, THROTTLE/ AIR BYPASS VALVE MALFUNCTIONS WHICH CAUSES ACCELERATOR PEDAL TO STICK, AND PEDAL GOES NEARLY TO THE FLOOR. ALSO PEDAL HAS TO BE PUMPED BEFORE IT RELEASES. *AK THE DEALER SAID THEY CAN FIX THE PROBLEM, BUT THE VEHICLE STILL HESITATES AND THERE IS ROUGH IDLE, THE LOWER BALL JOINTS FAILED, AND WERE REPLACED.*YH
WHILE DRIVING, UPPER CONTROL ARM DISENGAGED FROM VEHICLE AND WHEEL CAME OFF *AK CONSUMER HAD STOPPED AT A RED LIGHT AND WENT TO ACCELERATE WHEN THE LIGHT CHANGED AND THE FRONT OF THE VEHICLE DROPPED TO THE PAVEMENT, CONSUMER NO LONGER OWNS THIS VEHICLE. *JB
WHEN WE TOOK DELIVERY OF THE 2000 EXPLORER, THE FIRESTONE TIRES WERE INFLATED TO 20PSI. WE DISCOVERED THIS AFTER AN 800 MILE TRIP. WHEN INFLATED TO 30 PSI, THE RIDE IS TERRBLE! WHEN WE COMPLAINED TO THE DEALER ABOUT THE RIDE ON THE NEXT SERVICE TRIP, THEY GAVE US PAPER WORK STATING THE TIRE PRESSURE HAD BEEN ADJUSTED TO 30 PSI. THE RIDE WAS BETTTER ON THE 10 MILE TRIP HOME. CHECKING THE TIRE PRESSURE WHEN WE ARIVED HOME SHOWED THEM TO BE INFLATED TO 20 PSI. REINFLATING TO 30 PSI CAUSED THE BONE JARRING RIDE TO REOCCUR. BOTTOM LINE: FORD HAS A SUSPENSION PROBLEM THAT THEIR DEALERS ARE FIXING BY LOWERING TIRE PRESSURE TO 20 PSI. HOW MUCH OF THE FIRESTONE TIRE PROBLEM HAVE THE DEALERS CREATED TRYING TO SOVE CUSTOME RIDE COMPLAINTS?*AK
WHILE DRIVING IN THE LEFT LANE, CONSUMER STATES THAT VEHICLE WOULD SWAY INTO THE RIGHT LANE, VERY HARD TO CONTROL THE STEERING, THE SUSPENSION IS NOT STABLE, ALSO, REAR AXLE WAS REPLACED.*JB
WHILE DRIVING IN THE LEFT LANE, CONSUMER STATES THAT VEHICLE WOULD SWAY INTO THE RIGHT LANE, VERY HARD TO CONTROL THE STEERING, THE SUSPENSION IS NOT STABLE, ALSO, REAR AXLE WAS REPLACED.*JB
CONSUMER HAD FIRESTONE TIRE REPLACED WITH GOODYEAR , WHICH IS NOW SHOWING EVIDENCE OF WEAR. CONSUMER FEELS ITS THE SUSPENSION THAT IS CAUSING TIRE TO PREMATURELY WEAR OUT, AND IT IS THE ONLY VEHICLE THAT HAS REAR SUSPENSION LOWER THAN FRONT.*AK
WHILE DRIVING AT 45 MPH AND ABOVE VEHICLE WANDERS ALL OVER THE ROAD, AND IS VERY DIFFICULT TO CONTROL. THIS WANDERING IS WORSE UNDER WINDY CONDITIONS. CONSUMER HAS CONTACTED DEALERSHIP, AND WAS INFORMED THAT VEHICLE' HANDLING IS TYPICAL OF SPORT UTILITY VEHICLES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
WHILE TRAVELING AT APPROXIMATELY 20 MPH VEHICLE WAS MAKING A RUMBLING NOISE, AND VEHICLE WAS BEING PULLED TO RIGHT. CONSUMER SUDDENLY LOST CONTROL OF STEERING AND BRAKES. CONSUMER WAS ABLE TO BRING VEHICLE TO A STOP. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED THAT FRONT WHEEL BEARINGS HAVE BLOWN APART, AND AXLE POPPED WHICH RESULTED IN LOSS OF STEERING AND BRAKES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
WHEN ROADS WERE WET VEHICLE STARTED TO FISHTAIL. CONSUMER HAD AN ACCIDENT WHILE DRIVING 65-70MPH IN RAIN. VEHICLE STARTED TO FISHTAIL, SPUN 180' WENT DOWN AN EMBANKMENT THEN HIT A TREE. CONSUMER COULD NOT CONTROL VEHICLE. VEHICLE WAS TOTALLED. ON DECEMBER 15, 2000 CONSUMER HAD A SIMILAR ACCIDENT, ROAD WAS WET, HIT A PATCH OF SLUSHY SNOW, VEHICLE WENT INTO TAILSPIN, AND ROLLED OVER, DAMAGE WAS AROUND $ 4500. *AK TIRES WERE FIRESTONE WILDERNESS, P235/70R16. *SLC
THE FIRESTONE WILDERNESS AT (P235/75R15-105S) TIRES ARE CONTINUALLY IN NEED OF AIR, ONCE OR TWICE A WEEK, THE FRONT END SUSPENSION WAS OUT OF ALIGNMENT CAUSING THE TIRES TO WEAR UNEVENLY. *MJS
VEHICLE PULLED TO RIGHT AT ANY SPEED. DEALER NOTIFIED, AND WAS UNABLE TO FIND A SOLUTION. *AK *SLC
IT ADMITS NOISE FROM FRONT RIGHT WHEEL BETWEEN 0-30 MPH. HAS NOT CONTACTED DEALER YET. *AK
WHILE TRAVELING NOTICED THAT FRONT WHEEL MADE LOUD NOISE. DEALER HAS BEEN CONTACED. PLEASE PROVIDE FURTHER INFORMATION.*AK
I SAW THE RECALL ON EARLIER VEHICLES, BUT THE FORD DLR ON THIS REQUEST REPLACED THE FRONT END SUSPENSION ON MY TRUCK AFTER CLAIMING THEY HAD SEEN A LOT OF PROBLEMS LIKE THIS AND FORD CALLED IT AN "ENGINEERING FLAW". I AM HOPING THE NHTSA WILL REVIEW THIS PROBLEM AND EXPAND IT'S RECALL.
THE LEFT SIDE FRONT TIRE HAVE BEEN REPLACED 3 TIMES DUE TO EXCESSIVE WEAR, THE RIGHT SIDE FRONT TIRE HAS BEEN REPLACED ONCE DUE TO EXCESSIVE WEAR, THE VEHICLE HAS BEEN ALIGNED MANY TIMES TO CORRECT THE PROBLEM, HOWEVER THE TIRES STILL CONTINUE THE WEAR PATTERN, NO NAME OR SIZE OF TIRE WAS GIVEN, THE PROBLEM COULD BE THE TIRES OR THE SUSPENSION. *SLC
THE LEFT SIDE FRONT TIRE HAVE BEEN REPLACED 3 TIMES DUE TO EXCESSIVE WEAR, THE RIGHT SIDE FRONT TIRE HAS BEEN REPLACED ONCE DUE TO EXCESSIVE WEAR, THE VEHICLE HAS BEEN ALIGNED MANY TIMES TO CORRECT THE PROBLEM, HOWEVER THE TIRES STILL CONTINUE THE WEAR PATTERN, NO NAME OR SIZE OF TIRE WAS GIVEN, THE PROBLEM COULD BE THE TIRES OR THE SUSPENSION. *SLC
THE VEHICLE BECAME VERY UNSTABLE WHEN THE CONSUMER TURNED THE STEERING WHEEL TO THE RIGHT GRADUALLY. *MJS
VEHICLE HAS BEEN SERVICED TWICE FOR A FRONT END ALIGNMENT WITHIN 20 DAYS OF EACH OTHER. *JG
VEHICLE HAS BEEN SERVICED TWICE FOR A FRONT END ALIGNMENT WITHIN 20 DAYS OF EACH OTHER. *JG
WHILE DRIVING 10- MPH , HAD STOPPED RAINING ABOUT 15 MINUTES EARLIER, VEHICLE HEADED TOWARDS THE HIGHWAY, AND SUDDENLY LOST CONTROL AND ROLLED OVER INTO AN EMBANKMENT. *AK
WHEN I HAD THE FIRESTONE TIRES REPLACED, THE MECHANOC SHOWED ME THE SHOCKS-THE DRIVER SIDE REAR WAS BADLY DAMAGED, THE PASSENGER REAR WAS DAMAGED, BUT NOT AS BAD AS THE DRIVER SIDE. THE FRONT SHOCKS WERE NOT DAMAGED. INTERESTING THAT (A)FORD EXPLORER(B)REAR LEFT SHOCK COMPLETELY BLOWN (C)REAR PASSENGER SHOCK DAMAGED BUT NOT AS BAD AS DRIVER SIDE (D)FRONT SHOCKS NOT DAMAGED (E)I BELIEVE THERE HAVE BEEN MORE PROBLEMS WITH FORD EXPLORER FIRESSTONE TIRES ON THE DRIVER SIDE REAR THAN ANY OTHER LOCATION. DESIGN DEFECT BY FORD?
FROM NEW WE HAVE COMPLAINED ABOUT THE CAR WANDERING AT FREEWAY SPEEDS, IT FEELS LIKE YOU HAVE LIMITED CONTROL OF THE CAR. ALSO THERE IS A VIBRATION ON THE STEERING AS IF THE WHEELS ARE UNBALANCED. THE PROBLEM ACTUALLY GOT WORSE AFTER THE TIRES WHERE REPLACED AS MY CAR WAS ONE OF THE CARS WHICH HAD THE RECALLED FIRESTONE TIRES ON IT. ITS BEEN TO THE DEALER ON 4 OCCASIONS AND THEY CANNOT SOLVE THE PROBLEM, THEY ARE NOW CALLING IN THE FORD ENGINEERS TO TRY AND SOLVE THE PROBLEM. WE HAVE ALSO HAD A SUSPENSION SQUEEK WHICH OCCURS WHEN YOU ARE DRIVING NORMALLY AND ALSO ON BUMPY ROADS.THE CAR HAS BEEN IN 4 TIMES AS WELL AND THE DEALERS HAVE JUST LUBED THE SUSPENSION, THE SQUEEK IS BACK AFTER A DAY OR SO, THE DEALERS ALSO CANNOT SOLVE THE PROBLEM, AND FIND SOME LOVELY EXCUSES AS TO WHY THERE IS A SQUEEK IE AFTER MARKET RUNNING BOARDS. THE FRONT BRAKES HAD A VIBRATION AND THE DEALER FOUND THE ROTORS OUT OF ROUND AND SKIMMED THEM. WHEN I QUERIED WHY THEY DID NOT REPLACE THE ROTORS, I WAS INFORMED IT WAS NORMAL FOR ROTORS TO GO OUT OF ROUND,THIS HAS NEVER HAPPENED ON ANY OF MY OTHER CARS SO I FIND THIS A POOR EXCUSE. THERE HAVE BEEN OTHER PROBLEMS AS WELL WITH THIS CAR AND I FEEL THE DEALERS HAVE HAD ENOUGH ATTEMPTS TO REPAIR THE CAR,AND ITS TIME FOR FORD TO TAKE THIS CAR BACK AND GIVE ME A NEW ONE,OR REFUND ME MY MONEY SO THAT I CAN GO AND PURCHASE SOMETHING ELSE.I BOUGHT A NEW CAR SO THAT I WOULD NOT HAVE TO WORRY ABOUT BRAKE DOWNS ECT AND BECAUSE NEW CARS ARE SUPPOSED TO BE SAFER. THIS IS NOT THE CASE WITH THIS FORD EXPLORER.
THE FIRESTONE TIRES ON THE VEHICLE WERE REPLACED DUE TO RECALL, PRIOR TO RECALL REPLACEMENT THE VEHICLE EXPERIENCED PROBLEMS WITH ROAD HANDLING AND FRONT END ALIGNMENT,AFTER TIRE REPLACEMENT THE VEHICLE STILL HAD TROUBLE WITH THE FRONT END ALIGNMENTS, CONSUMER IS CONCERNED THAT THE PROBLEMS ARE NOT JUST RELATED TO THE TIRES BUT THE FRONT END SUSPENSION AS WELL. *MJS
WHILE DRIVING 65MPH VEHICLE SWERVED AND ROLLED OVER, RESULTING IN INJURY. DEALER HAS BEEN NOTIFIED.*AK
NO SUMMARY
CAR PULLED LEFT AND RIGHT ON HIGHWAY. *AK( DOT NUMBER: TIRE SIZE: P235/70R15 )
WHEN ACCELERATING A RUBBING NOISE WAS HEARD ON ACCELERA AS THE CAR LIFTED ON TAKE OFF. DEALER REPLACED A LOWER BUSHING, BUT NOISE IS BACK AGAIN.*AK
ON JULY 26, 2000 I TOOK MY EXPLORER TO SHEEHY FORD SPRINGFIELD IN REFERENCE TO A VIBRATING/HUMMING NOISE COMING FROM MY LEFT FRONT TIRE. THEY CHECKED AND STATED THAT EVERYTHING APPEARED NORMAL. HOWEVER, THE VIBRATING/HUMMING NOISE STILL EXISTS. *AK( DOT NUMBER: )
VEHICLE STARTED PULLING RIGHT AFTER DEALER ROTATED TIRES. DEALER ALIGNED, ROTATED TIRES BACK AND INSTALLED CAMS. NO CHANGE. HORN DOES NOT HONK ON DEMAND WITHOUT EXCESSIVE PUSHING.
I HAVE A PROBLEM WITH VIBERATION WHEN I GET A TIRE ROTATION. EVERYTIME THE BACK TIRES ARE ROTATED TO THE FRONT, I HAVE INCREASED VIBERATION, SO I HAVE SINCE ROTATED THE TIRES BACK TO WHERE THE VIBERATION IS MUCH LESS. I READ AN ARTICLE IN THE PAPER TODAY THAT SAID THE FIRESTONE WILDERNESS TIRES WERE "UNDER INVESTIGATION". I TRAVEL QUITE A LOT BETWEEN TEXAS AND LOUISIANA AND I AM CONCERNED ABOUT MY SAFETY AND OTHERS ON THE HIGHWAYS. SHOULD THIS BE A CONCERN, SINCE I SEEM TO HAVE A TIRE PROBLEM AT THIS PRESENT TIME? I DIDN'T APPRECIATE THE COMMENT IN THE PAPER TODAY "AUSTIN AMERICAN STATESMAN" ABOUT THE FACT THAT "THE SPARE TIRE WAS THERE FOR A REASON" AFTER "NHTSA HAD CITED CASES ABOUT SAFETY CONCERNS OF TIRES PEELING OFF THEIR CASINGS, INCLUDING REPORTS OF 21 DEATHS AS THERE CAR IS BARRELING DOWN THE ROAD".. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
WHILE DRIVING ABOUT 60 MPH CONSUMER FELT LIKE HE WAS LOSING GRIP OF ROAD, AND VEHICLE WOULD WANDER FROM SIDE TO SIDE. *AK
THE FRONT END JUST STOPS MOVING FORWARD WHEN IT WANTS TO. IT HAS SO FAR ONLY HAPPENED WHILE TURNING AT SLOW SPEEDS. WHEN THIS OCCURS WE HAVE NO CONTROL OVER WHERE THE VEHICLE IS GOING. HAS BEEN INTO THE DEALERSHIP (NOT THE ONE WE PURCHASED IT FROM) 3 TIMES FOR THIS PROBLEM. THEY CANNOT DETERMINE THE CAUSE OF THE PROBLEM SO NOTHING HAS BEEN REPAIRED AT THIS TIME. I AM CURRENTLY WAITING ON THE DEALERSHIP TO SEE IF THEY CAN FINALLY DETERMINE THE CAUSE OF THE MALFUNCTION. *AK
VEHICLE DOES NOT HANDLE WELL IN ANY WET WEATHER IT SLIPS AND SLIDES. YH
WHEN TRAVELING ABOUT 60MPH VEHICLE PULLS TO THE RIGHT. WHEN MAKING A TURN, VEHICLE MAKES A THUMPING NOISE. TRUCK SWAYS AND TIRES RIDE AS IF THEY NEED TO BE BALANCED, ALTHOUGH TIRES HAVE BEEN BALANCED AND PROBLEM STILL EXISTS. DEALER SAYS THAT THERE IS NOTHING ELSE THAT THEY CAN DO. *AK *ML
WHILE DRIVING ABOUT 25MPH VEHICLE BEGAN TO SHAKE, AND THEN CUT OFF. *AK
FIRST OCCURRENCE 2/17/1999 WHEN SHAKING AND VIBRATION OCCURRED WHEN YOU WERE ABOVE 45 MILES PER HOUR AND DEPRESSED THE BRAKES. MY FORD DEALERSHIP REPLACED THREE TIRES AND TURNED THE ROTORS. (DOES NOT STATE HOW MANY TRUED) SECOND OCCURRENCE 04/22/2000, WHEN THE SHAKING AND VIBRATION RETURNED. SINCE MY DEALERESHIP IS NOT OPENED ON SATURDAY'S, I TOOK IT TO ANOTHER FORD DEALERSHIP. AGAIN THEY TURNED THE ROTORS AND GAVE NO EXPLAINATION TO WHY WE ARE HAVING THIS PROBLEM. I AM VERY CONCERNCED OF THE SAFETY AND RELIABILITY OF THE BRAKE SYSTEM. HAS ANYONE ELSE HAD THIS PROBLEM? DO I NEED TO DO SOMETHING ELSE TO GET THIS CORRECTED FOR GOOD?
FIRST OCCURRE 2/17/1999 WHEN SHAKING AND VIBRATION OCCURED WHEN YOU WERE ABOVE 45 MILES PER HOUR AND DEPRESSED THE BRAKES. MY FORD DEALERSHIP REPLACED THREE TIRES AND TRUED THE ROTORS. (DOES NOT STATE HOW MANY TRUED) SECOND OCCURRE 04/22/2000, WHEN THE SHAKING AND VIBRATION RETURNED. SINCE MY DEALERESHIP IS NOT OPENED ON SATURDAY'S, I TOOK IT TO ANOTHER FORD DEALERSHIP. AGAIN THEY TURNED THE ROTORS AND GAVE NO EXPLAINATION TO WHY WE ARE HAVING THIS PROBLEM. I AM VERY CONCERNCED OF THE SAFETY AND RELIABILITY OF THE BRAKE SYSTEM. HAS ANYONE ELSE HAD THIS PROBLEM? DO I NEED TO DO SOMETHING ELSE TO GET THIS CORRECTED FOR GOOD?*AK
WHEN TRAVELING UNDER ANY NORMAL BRAKING CONDITIONS, CONSUMER NOTICED VEHICLE WAS PULLING TO THE RIGHT. ALSO, DOORS LOCKED WITHOUT OPERATING THE DOOR LOCKS. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
BRAKE LIGHTS DO NOT STAY ON WHEN BRAKES ARE APPLIED. LIGHTS COME ON, BUT GO BACK OUT WHILE BRAKES ARE STILL BEING APPLIED. DEALER HAS SEEN VEHICLE, AND SAID THAT IT IS NORMAL. *AK BRAKE SWITCH HAS BEEN REPLACED 6 TIMES AND POWER BOOSTER HAS BEEN REPLACED WITH NO REMEDIES, BRAKE PEDAL MAKES A POPPING NOISE WHEN RELEASED. MESSAGE CENTER, MILES PER GALLON, IS INACCURATE AND HAS BEEN REPLACED, HOWEVER CONSUMER STATES IT STILL DOES NOT WORK. REAR SUSPENSION SQUEAKS AND GROANS OVER BUMPS, CONSUMER STATES THERE IS TOO MUCH ROLL STIFFNESS BUILT INTO SUSPENSION, ALIGNMENT CHECKED AND TOE SET DUE TO VEHICLE WANDERING. WATER LEAKS INSIDE DOOR FRAMES. AUTOMATIC TRANSMISSION IS RELUCTANT TO DOWNSHIFT UNLESS THE ACCELERATOR IS PRESSED FLAT TO THE FLOOR. INSIDE REAR VIEW MIRROW MOUNTED TOO LOW. CONSUMER STATES SQUEAKS AND RATTLES SHOW UP ALL THE TIME IN THE INTERIOR OF THE VEHICLE, RATTLES IN DASH, DRIVERS DOOR AREA, AND B PILLAR. CD CHANGER JAMMED TWICE. LIMITED EMBLEM REPLACED TWICE. SPEEDOMETER READS TOO FAST. *SLC
INTERMITTENTLY WHILE DRIVING VEHICLE WILL PULL TO THE RIGHT. VEHICLE WAS TAKEN TO THE DEALERSHIP. PROBLEM WAS UNABLE TO BE CORRECTED, LATER RESULTED IN AN ACCIDENT. *AK *ML
(1) VIBRATION ON APPLYING BRAKES - CAR SHUDDERS AND THERE IS A NOISE THAT SOUND LIKE METAL HITTING METAL. HAVE BROUGHT CAR TO DEALER TWICE. SITUATION IMPROVED, BUT NOT ELIMINATED(B) VIBRATION AT 60MPH- VIBRATION STARTS AT ABOUT 55MPH AND IS MOST PRONOUNCED AT 60. CAN FEEL VIBRATION IN THROTTLE AND STEERING WHEEL. VIBRATION GREATER WHEN ENGINE UNDER LOAD LIKE WHEN GOING UP A GRADE. HAVE MADE APPT. TO HAVE DEALER CHECK THIS( C) WHISTLING NOISE- PEOPLE STANDING IN STREET TOLD ME THAT A WHISTLING SOUND EMANATED FROM CAR. MADE APPOINTMENT TO HAVE DEALER CHECK THIS. THUS FAR DEALER HAS BEEN VERY DILIGENT IN TRYING TO ADDRESS AND ELIMINATE PROBLEMS. *AK
VERY BAD VIBRATION PROBLEM, BELIEVED TO BE FROM THE FRONT END, THE TIRES WERE BALANCED BY GOODYEAR AND IT WAS FOUND THAT THE RIMS WERE OUT OF ROUND. THIS CREATED A SAFETY HAZARD AT 45-55 MPH. THE FORD CHASSIS MOTORHOME HOTLINE REFUSED TO ACKNOWLEDGE THE PROBLEM. MY ATTORNEY CURRENTLY HAS 4 CASES PENDING AGAINST FORD AND FLEETWOOD MOTORHOMES. THIS IS A SERIOUS PROBLEM THAT NEITHER FORD OR FLEETWOOD WILL ADDRESS. MY MOTORHOME VIBRATED SO BAD THAT THE TAIL SECTION DROPPED 2 INCHES, CURLED THE LEAF SPRINGS BACKWARDS, CAUSED STRESS CRACKS, RATTLES AND DESTROYED THE REAR RING AND PINION GEARS.*AK
SUSPENSION MAKES THE TRUCK BOUNCE LIKE A PING PONG BALL WHILE DRIIVNG AT ANY SPEED. FORD HAS DETERMINED THAT THE PROBLEM WAS A NORMAL CHARACTERISTIC OF THE TRUCK. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
WHILE DRIVING ABOUT 60 TO 70MPH FRONT WHEELS SHAKE AND VIBRATE. ALSO THE STEERING WHEEL JERKS OUT OF THE DRIVER'S HANDS. DLR HAS SEEN VEHICLE 4 TIMES, AND CANT DUPLICATE THE PROBLEM. *AK
WHEN DRIVING VEHICLE AT 70 MPH IT BEGAN TO SHAKE VIGOROUSLY, IT SHOOK SO BADLY THAT WHEN TRYING TO LOOK OUT THE REAR VIEW MIRRIOR, DRIVER COULD NOT SEE. DEALER HAS BEEN CONTACTED. *AK
WHILE DRIVING STEERING WHEEL PULLS TO THE RIGHT. DEALER CAN'T FIND THE PROBLEM. *AK
ALTHOUGH THIS IS NOT A FALIURE OF A PART, AT LEAST NOT YET, THERE IS AN INTERMITTANT RUBBING SOUND COMING FROM THE FRONT OF THE VEHICLE WHEN SLOWLY EXCELERATING. MY VEHICLE MAKES THIS NOISE AND MY FRIEND'S MAKES THE SAME NOISE. WE PURCHASED BOTH THESE VEHICLES AT THE SAME TIME. THE VEHICLE HAS BEEN IN FOR SERVICE THREE TIMES AND THE PROBLEM HAS YET TO BE CORRECTED AND FORD DOES NOT HAVE A SERVICE BULLITEN FOR THIS PROBLEM.
VEHICLE WAS INVOLVED IN A SIDE COLLISION AT 30MPH. THE POINT OF IMPACT WAS BETWEEN THE FRONT AND REAR DOORS ON THE PASSENGER'S SIDE. UPON IMPACT, VEHICLE ROLLED OVER 40 FEET, RESULTING IN MINOR INJURIES. MANUFACTURER WILL BE NOTIFIED. *AK
WHEN DRIVING AT ANY SPEED WITH WEIGHT IN THE BACK OF THE VEHICLE, REAR END IS LOWER THAN THE REST OF THE VEHICLE, WHICH BLINDS DRIVER WITH ONCOMING TRAFFIC AT NIGHT. CAN CAUSE A HANDLING PROBLEM. *AK
I HAD CALLED EARLIER TODAY TO SUBMIT A COMPLAINT BUT I THOUGHT THIS WOULD BE QUICKER. I AM WRITING TO YOU IN REGUARDS TO THE FORD EXPLORER SPORT 2 DOOR SPORT UTILITY VEHICLE. THIS VEHICLE HAS A MANUFACTURING DEFECT WITH THE REAR SUSPENSION SYSTEM. FORD HAS REPLACED THE STANDARD 4 STEEL LEAF SPRINGS WITH 1 CARBON FIBER LEAF SPRING AND USED 4 SPACERS TO RAISE UP THE VEHICLE SO IT WON'T BE NOTICABLE. UNFORTUNATLY THIS SYSTEM WILL NOT WITHSTAND ANY WEIGHT. THE MAXIMUM TONGUE WEIGHT IS 540 POUNDS. FORD STATES AND FALSELY ADVERTISES THAT THIS VEHICLE WILL TOW 4,880 POUNDS. IF ONE WERE TO ATTEMPT TO TOW THIS AMOUNT OF WEIGHT THE REAR END WOULD ALMOST BE TOUCHING THE GROUND. THIS VEHICLES DESIGN IS INADEQUATE FOR A 4X4 SPORT UTILITY VEHICLE AND TECHNICALLY SHOULD BE CONSIDERED UNSAFE. WHEN ONE TRANSPORTS 4 PERSONS AND GEAR THE VEHICLE SAGS TO TREMENDOUSLY AT NIGHT THAT THE HEADLIGHTS BLIND ONCOMMING TRAFFIC. ALSO, WITH THAT AMOUNT OF WEIGHT THE VEHICLE BECOMES UNSTEADY AND IS HARD TO CONTROL. ONE LEAF SPRING SUPPORTING THE ENTIRE REAR END OF THIS VEHICLE DOES NOT PROVIDE ENOUGH SUPPORT WHICH IN PART WILL CAUSE THE SHOCKS TO WORK JUST THAT MUCH HARDER AND WEAR OUT MUCH FASTER. I WENT TO A DISPUTE BOARD ON THE 2ND OF MARCH TO PLEAD MY CASE. I MADE SURE TO CALL THEM AHEAD OF TIME TO LET THEM KNOW THAT I WAS BRINGING DOWN THE VEHICLE SO THEY COULD SEE JUST EXACTLY WHAT I WAS TALKING ABOUT. WHEN I TOLD THEM THAT I HAD BROUGHT THE VEHICLE THEY STATED THEY DIDN'T WANT TO SEE IT. WITHOUT ACTUALLY VIEWING THE VEHICLE THEY COULDEN'T HAVE POSSIBLY MADE A VALID DECISION (IN WHICH THEY TURNED DOWN MY CASE) AND I BELIEVE THEY WEREN'T THERE FOR THE CONSUMER, BUT THE MANUFATURER. FORD HAS AN OBVIOUS MANUFACTURING DEFECT WITH THIS VEHICLE AND I CAN'T SEEM TO GET ANYONE TO UNDERSTAND THAT IT IS INADEQUATE AND TECHNICALLY UNSAFE. AT NIGHT AND WITH A MINIMUL AMOUNT OF WEIGHT THIS VEHICLE SAGE SO MUCH THAT IT BLINDS ONCOMMING TRAFFIC. CUTTING CORNERS ON A $22,000 + VEHICLE OBSERD!!!!