MyCarTSB

1998 Ford Explorer Latches & Locks Problems

89 owner-reported latches & locks complaints from NHTSA data

89
Complaints
1
Recalls
Jan 2005Dec 2002
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Latches & Locks Recalls (1)

RECALLCampaign #99V164000

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE SECONDARY HOOD LATCH MAY CORRODE AT THE LATCH PIVOT AND STICK IN THE OPEN POSITION.

Fix: DEALERS WILL INSTALL A SECONDARY HOOD LATCH WITH COMPONENTS THAT ARE COATED PRIOR TO ASSEMBLY FOR IMPROVED LATCH PIVOT CORROSION PROTECTION.

Owner Complaints (89)

mediumLATCHES/LOCKS/LINKAGES,SEATS
Filed: Aug 2010

I HAVE HAD MY DRIVER'S SEAT RECLINER MECHANISM REPAIRED BEFORE, BUT THE RECLINER DRIVER'S SEAT HAS BROKEN AGAIN. NOW THE RECLINER DRIVER'S SEAT RECLINES TOTALLY, UNTIL IT TOUCHES THE BACK SEAT CUSHION. THE DEALERSHIP TOLD ME THE PART TO REPAIR THE SEAT IS NO LONGER MANUFACTURED. I WAS TOLD I COULD GO TO A SALVAGE YARD TO LOOK FOR THE PART. ON RESEARCHING THE PROBLEM ON THE INTERNET I CAME UPON THE RECALL NOTICE FOR THE EXACT PROBLEM I HAVE HAD WITH THIS VEHICLE. *TR

NHTSA #: 10347147
mediumLATCHES/LOCKS/LINKAGES
Filed: Dec 2009

I DRIVE A 1998 FORD EXPLORER SPORT. OVER THE PAST TWO YEARS, THE LOCKS ON BOTH THE DRIVER AND PASSENGER DOOR HAVE JAMMED, PREVENTING THE OCCUPANT FROM OPENING THE DOOR. THE REPAIRS HAVE BEEN VERY COSTLY (AROUND $800 TOTAL), AND THE FAULTY/JAMMED LOCKS HAVE POSED SIGNIFICANT SAFETY CONCERNS, SINCE THE DRIVER OR PASSENGER HAD TO CLIMB OVER THE ARM REST TO GET IN AND OUT OF THE VEHICLE. I WOULD STRONGLY SUGGEST THAT YOU ADDRESS THIS SAFETY ISSUE WITH FORD MOTOR CO. ASAP. IT MAY BE TOO LATE FOR ME. HOWEVER, IT WILL BE A HELP TO OTHERS WHO MIGHT HAVE AN ACCIDENT AND NOT BE ABLE TO ESCAPE A FIRE OR WORSE. IF THIS HAD HAPPENED WITH MY MOTHER IN THE CAR, IT WOULD HAVE BEEN EXTREMELY DIFFICULT. THE FRIEND WHO HAD TO CLIMB IN AND OUT OF THE VEHICLE OVER THE ARM REST ENDED UP WITH A SORE BACK. WE WERE OUT OF TOWN WHEN THE SECOND INCIDENT OCCURRED. *TR

NHTSA #: 10296898
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2009

DOOR LOCKS ARE STUCK ON PASSENGER SIDE OF 1998 FORD EXPLORER. THE DOOR WILL NOT OPEN AT ALL. *TR

NHTSA #: 10289748
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2009

I OWN A 1998 FORD EXPLORER XLT WITH ELECTRIC DOOR LOCKS. BOTH THE FRONT DRIVER AND PASSENGER DOOR LOCKS DO NOT OPERATE USING ANY OF THE THREE AVAILABLE METHODS FOR UNLOCKING. THE REMOTE KEY FOB OPERATION, THE EXTERIOR DRIVER DOOR ENTRY PAD OR THE INTERIOR LOCKING MECHANISM DO NOT UNLOCK THE DOORS. THIS VEHICLE HAS THE DOORS SET TO AUTOMATICALLY LOCK WHEN PUT IN TO ANY OTHER GEAR THAN 'PARK' AND THE DOORS CAN ONLY BE OPENED USING THE INTERIOR HANDLE WHICH IS ONLY ACCESSIBLE FROM THE REAR DOOR OF MY 4-DOOR VEHICLE. THIS VEHICLE WAS PURCHASED TODAY TO REPLACE A SIMILAR VEHICLE (1999 FORD EXPLORER XLT) THAT HAD THE EXACT SAME ISSUE. THANKFULLY WHEN I TOTALED THE VEHICLE IN AN UNFORTUNATE ACCIDENT THE DOOR DID NOT STICK CLOSE WITH THE LOCK BEING THE CULPRIT. *TR

NHTSA #: 10285167
mediumLATCHES/LOCKS/LINKAGES,EQUIPMENT
Filed: Jan 2009

IN 2007, MY 1998 FORD EXPLORER DRIVER DOOR LOCK STOPPED WORKING. IT REALLY DIDN'T BOTHER ME ALL THAT MUCH UNTIL ONE DAY BY ACCIDENT THE DOOR LOCKED AND WOULD NOT COME OPEN. I HAD TO PUSH WITH ALL MY FORCE AND PULL UP ON THE INTERIOR DOOR HANDLE AT THE SAME TIME. FINALLY IT CAME OPEN BUT THE DOOR HANDLE BROKE. NOW IT WAS TO THE POINT OF DISGUST. DIDN'T HAVE THE MONEY TO FIX IT SO WE WAITED UNTIL WE DID. IN 2008, I TOOK MY EXPLORER TO THE LOCAL DEALERSHIP. I WAS QUOTED $197 FOR EVERYTHING, INSTALLATION, PARTS, AND LABOR. BUT WHEN I CAME TO PAY THE BILL I WAS INFORMED IT WAS GOING TO BE ABOUT $100 IF NOT MORE WHEN COMPLETED. SO MY AUNTS BOYFRIEND, WHO DOES AUTO BODY WORK, FIXED IT. IT WAS WORKING FINE, WE STILL HAD TO JIGGLE TO LOCK FROM THE OUTSIDE TO GET THE LOCKS TO UNLOCK. AND THEN ABOUT A WEEK AGO, I WAS GETTING OUT AND THE DOOR HANDLE BROKE AGAIN. THIS TIME THE HANDLE IS STUCK. I NOW HAVE TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE OR CRAWL ACROSS THE PASSENGER SIDE. WHICH WE HAVE HAD TO DO THAT IN THE PAST AND IT IS EMBARRASSING. SO NOW I'VE E-MAILED FORD ABOUT MY COMPLAINT AND THAT IS WHERE I WAS INFORMED YOU DONE THE RECALLS. I REALLY LEARNED THAT THERE IS ALOT OF PEOPLE WITH THIS SAME COMPLAINT, WWW.CARCOMPLAINT.COM. I REALLY HOPE YOU CAN HELP RESOLVE THIS MATTER. WHAT SHOULD I DO NEXT? I GUESS JUST BE OUT $200 MORE WHEN I HAVE TO GO BACK TO THE DEALERSHIP....HOPE YOU CAN HELP. THANK YOU FOR YOUR TIME. *TR

NHTSA #: 10256522
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2009

1998 FORD EXPLORER DRIVER SIDE DOOR LOCK WON'T OPEN. IT WON'T OPEN IF YOU USE THE KEY, REMOTE, OR MANUALLY TRY TO PULL UP ON IT WHILE INSIDE. HOWEVER, THE OTHER DOORS AND TAILGATE UNLOCK OK. I AM FORCED TO ENTER THE CAR ON THE PASSENGER SIDE AND CLIMB OVER A CONSOLE IN THE MIDDLE TO GET INTO DRIVER SEAT. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE AS THERE IS NO WAY TO GET IN OR OUT OF THE CAR ON THE DRIVER SIDE. I AM 76 YEARS OLD AND THIS IS EXTREMELY DIFFICULT TO GET IN OVER THE CONSOLE ON PASSENGER SIDE. THERE ARE NUMEROUS COMPLAINTS ON INTERNET FOR THIS EXACT PROBLEM. *TR

NHTSA #: 10255186
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2009

ONE DAY WHEN I ATTEMPTED TO ENTER MY 1998 FORD EXPLORER, PARKED IN MY GARAGE, THE DRIVERS SIDE DOOR WOULD NOT UNLOCK. WHENEVER THE AUTOMATIC FEATURE LOCKS THE DOORS WHEN I AM DRIVING OR I LOCK THE DOOR USING MY KEY FOB, IT WILL NOT OPEN FROM THE EXTERIOR. I HAVE TO REACH IN FROM THE REAR DOOR (OR IF I AM IN THE DRIVERS SEAT) AND OPEN THE DOOR WITH A VERY STRONG PULL ON THE DOOR HANDLE. I HAVE NOT TAKEN THE VEHICLE IN FOR REPAIR AS YET. I HAVE BEEN AWARE OF THIS SITUATION FOR ABOUT 2 WEEKS AS OF TODAY. TEDWARDS *TR

NHTSA #: 10254953
mediumLATCHES/LOCKS/LINKAGES
Filed: Dec 2008

1998 FORD EXPLORER DRIVER SIDE DOOR LOCK WON'T OPEN. IT WON'T OPEN IF YOU USE THE KEY, REMOTE, OR MANUALLY TRY TO PULL UP ON IT WHILE INSIDE. HOWEVER, THE OTHER DOORS AND TAILGATE UNLOCK OK. I AM FORCED TO ENTER THE CAR ON THE PASSENGER SIDE AND CLIMB OVER A CONSOLE IN THE MIDDLE TO GET INTO DRIVER SEAT. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE AS THERE IS NO WAY TO GET IN OR OUT OF THE CAR ON THE DRIVER SIDE. I AM 76 YEARS OLD AND THIS IS EXTREMELY DIFFICULT TO GET IN OVER THE CONSOLE ON PASSENGER SIDE. THERE ARE NUMEROUS COMPLAINTS ON INTERNET FOR THIS EXACT PROBLEM. *TR

NHTSA #: 10253063
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2008

DRIVERS SIDE DOOR IS PERMANANTLY LOCKED....A SMALL SPRING FELL OUT OF DOOR. IT STARTED ABOUT 7 MONTHS WHEN THE HANDLE WAS GETTING A LITTLE DIFFICULT TO PULL. YOU COULD FEEL THE PRESSURE BETWEEN THE DOOR AND HANDLE...ABOUT 3 WEEKS LATER THE PANEL AROUND THE HANDLE FELL OUT AND I FOUND A SMALL SPRING ON THE TRUCKS FLOOR....FOR A WHILE AFTER THAT I WAS ABLE TO OPEN THE DOOR FROM THE OUTSIDE BUT NOT THE INSIDE. VERY SCARY THOUGHT TO KNOW THAT IF YOU WERE IN ACCIDENT YOU WOULDN'T BE ABLE TO GET OUT FROM THE INSIDE HOWEVER, 2 WEEKS AFTER THAT THE DOOR WONT OPEN AT ALL (FROM THE OUTSIDE OR INSIDE!). ITS SUCH A PAIN TO HAVE TO CRAWL THROUGH THE VEHICLE TO GET IN AND OUT AND IM PRETTY SURE THIS VERY UNSAFE IN CASE OF AN EMERGENCY. I KNOW IT CANT BE SOMETHING I DID TO THE VEHICLE BECAUSE IT WAS PERFECTLY FINE WHEN I DROVE OFF THE LOT 2 YEARS AGO. I'VE RESEARCHED THIS SITUATION ONLINE AND HAVE FOUND THAT THERE ARE TONS OF OTHER PEOPLE WITH THE SAME PROBLEM, YET NO SOLUTIONS HAS BEEN MADE...ANY IDEAS ON THIS MATTER WOULD BE GREATLY APPRECIATED, SEEING HOW IM STILL MAKING PAYMENTS ON THIS VEHICLE AND AM LITERALLY "STUCK" IN IT TILL ITS PAID OFF. *TR

NHTSA #: 10246069
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2008

THERE WERE NO EVENTS LEADING UP TO THIS FAILURE I WAS DRIVING TO GO SEE A MOVIE. THE DOOR LOCK ON THE DRIVERS SIDE STOPPED WORKING (EVEN WITH A KEY IT WILL NOT UNLOCK). NO PARTS HAVE BEEN REPLACED ON THIS DOOR EXCEPT FOR THE DOOR ITSELF OVER 7 YEARS AGO. *TR

NHTSA #: 10233280
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2008

TL*THE CONTACT OWNS A 1998 FORD EXPLORER SPORT. THE DRIVER SIDE DOOR LOCKS MALFUNCTIONED. AS A RESULT, THE CONTACT CANNOT OPEN THE DRIVER SIDE DOOR. THE FUSE RELAY OF THE VEHICLE IS LOCATED IN THE DRIVER SIDE DOOR, WHICH PREVENTS THE CONTACT FROM CHANGING ANY OF THE FUSES. PRIOR TO THE FAILURE, HE EXPERIENCED ISSUES WITH MANUALLY UNLOCKING THE DOORS WITH THE VEHICLE KEY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 70,300.

NHTSA #: 10228277
mediumLATCHES/LOCKS/LINKAGES
Filed: Apr 2008

TL*THE CONTACT OWNS A 1998 FORD EXPLORER. THE CONTACT STATED THAT HE COULD NOT OPEN THE DRIVER SIDE DOOR FROM THE INSIDE OR OUTSIDE. THE DOOR HANDLE WOULD NOT RESPOND TO ANY MOVEMENT AND THE DOOR WOULD NOT UNLOCK. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 140,000 AND FAILURE MILEAGE WAS 135,000.

NHTSA #: 10224847
mediumLATCHES/LOCKS/LINKAGES,EQUIPMENT
Filed: Dec 2007

THE DRIVERS SIDE DOOR BEGAN MALFUNCTIONING, LOCKING AND UNLOCKING ITSELF. THIS CONTINUED UNTIL IT JUST LOCKED AND WILL NOT OPEN AT ALL. BOTH THE OUTSIDE AND INSIDE HANDLE HAVE JUST STOPPED WORKING AND I CAN'T GET OUT ON THE DRIVERS SIDE AT ALL. *TR

NHTSA #: 10211011
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2007

1998 FORD EXPLORER, DOOR LOCKS FAIL AND CAN'T GET OUT, CAN NOT BE OPEN WITH KEY OR REMOTE, CAN'T EVEN BE SLIM JIMMIED.. DEALER TELL ME THAT THE ENTER DOOR HAS TO BE TORN APART AND IT WILL COST $500.00... THIS IS A VERY DANGEROUS SAFELY HAZARD. WHAT HAPPENS WHEN THIS VEHICLE IS IN A ACCIDENT OR STARTS FIR AND PASSENGERS CAN'T GET OUT...SHOULD BE RECALLED. *JB

NHTSA #: 10206528
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2007

TL*THE CONTACT OWNS A 1998 FORD EXPLORER SPORT. THE CONTACT STATED THAT WHEN HE TURNS THE KEY IN THE UNLOCKED DOOR OF HIS VEHICLE, THE DOORS BECOME LOCKED. WHEN HE TURNS THE KEY IN THE OPPOSITE DIRECTION, THE DOORS STILL REMAIN LOCKED. WHEN HE PRESSES THE POWER LOCK/UNLOCK BUTTON FROM INSIDE THE VEHICLE, IT WILL LOCK THE DOORS BUT FAIL TO UNLOCK THEM, CAUSING PASSENGERS TO BE TRAPPED IN THE VEHICLE. THE CONTACT HAS HAD TO EXIT THROUGH THE WINDOW. HE HAS NOT TAKEN THE VEHICLE TO A REPAIR SHOP BECAUSE HE WOULD HAVE TO PAY FOR THE REPAIRS AND HE FEELS THE FAILURE SHOULD BE RECALLED. THE CURRENT MILEAGE WAS 80,000 AND FAILURE MILEAGE WAS 60,000.

NHTSA #: 10199545
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2007

THE LOCKS ON MY DOORS KEEP LOCKING BY THEMSELVES AND THE DRIVER SIDE DOOR WONT UNLOCK UNLESS YOU BEAT IT TO DEATH THE BACK LATCH DOES NOT OPEN AT ALL IT IS LOCKED AND WON'T UNLOCK. *TR

NHTSA #: 10199307
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2007

DRIVER'S SIDE POWER DOOR LOCK DID NOT UNLOCK EITHER WITH THE KEY OR LOCK BUTTON. IT TOOK MANY ATTEMPTS TO GET THE DOOR UNLOCKED, LEAVING ME NO CHOICE BUT TO EXIT OUT OF THE PASSENGER'S SIDE. *AK

NHTSA #: 10190511
mediumLATCHES/LOCKS/LINKAGES
Filed: Mar 2007

MY VEHICLE IS CURRENTLY EXPERIENCING THE SAME PROBLEM AS THE PREVIOUS COMPLAINT. THE DOOR LOCKS WILL NOT UNLOCK WITH A KEY OR THE UNLOCK BUTTON WHEN LOCKED(ELECTRICAL). THIS COULD BE QUITE DANGEROUS IN AN ACCIDENT WHERE THE DRIVER WILL NOT BE ABLE TO EXIT AS THE DRIVER DOOR IS UNABLE TO UNLOCK.

NHTSA #: 10185592
mediumLATCHES/LOCKS/LINKAGES
Filed: Mar 2007

LIFTED HOOD, ENGAGED HYDRAULIC AIR LIFT FEATURE TO HOLD HOOD UP. HOOD SUDDENLY AND WITHOUT WARNING FELL, STRIKING MY LEFT UPPER ARM, CAUSING SEVERE BRUISING AND PAIN. NO ACTION TAKEN YET TO REMEDY SITUATION OTHER THAN I WILL NOT OPEN HOOD UNLESS I HAVE A STICK OR SOME SORT OF DEVICE TO HOLD HOOD OPEN. *JB

NHTSA #: 10184505
mediumLATCHES/LOCKS/LINKAGES
Filed: Feb 2007

THE DOOR LOCKS WILL NOT UNLOCK WITH A KEY OR THE UNLOCK BUTTON WHEN LOCKED(ELECTRICAL). MY VEHICLE IS NOT THE ONLY ONE. I HAVE SPOKEN WITH 5 OTHERS IN MY CITY ALONE WITH EXPLORERS AND THEY ARE ALL HAVING THE SAME TROUBLES. THIS HAS GOT TO BE A DEFECT FOR IT TO BE IN SO MANY OTHER EXPLORERS. *JB

NHTSA #: 10182832
mediumLATCHES/LOCKS/LINKAGES
Filed: Nov 2006

DT*: THE CONTACT STATED THE DRIVER SIDE DOOR WAS PERMANENTLY STUCK CLOSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT IT WAS AN INTERNAL PROBLEM THAT CAUSED THE DOOR TO STAY JAMMED. NO REPAIRS HAD BEEN MADE.

NHTSA #: 10173510
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2006

DT*: THE CONTACT STATED THE LOCKING MECHANISMS ON THREE DOORS AND THE REAR HATCHBACK FAILED TO OPERATE PROPERLY. THE DOOR LOCKS FELT LOOSE, WHILE THE DOOR IS MANUALLY UNLOCKED, PRIOR TO EACH FAILURE. THE REAR LEFT DOOR WILL NOT UNLOCK FROM THE INSIDE OR OUTSIDE OF THE DOOR. THE REAR RIGHT DOOR FAILED TO UNLOCK FROM THE OUTSIDE, AND THE REAR HATCH FAILED TO UNLOCK ON AN INTERMITTENT BASIS. THE SERVICE DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED. UPDATED 01/19/07.*JB

NHTSA #: 10167130
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2006

DT*: THE CONTACT STATED THE KEYLESS ENTRY WAS INTERMITTENTLY INOPERABLE, THEN COMPLETELY FAILED. AFTERWARDS, THE LOCKS ON THE DRIVER SIDE DOOR FAILED, AND THE DRIVER SIDE DOOR NO LONGER UNLOCKS AND CANNOT BE OPENED. AN INDEPENDENT REPAIR SHOP DETERMINED THE ENTIRE LOCK ASSEMBLY ON THE DRIVER SIDE DOOR NEEDED TO BE REPLACED. UPDATED 09/15/06. *JB

NHTSA #: 10165619
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2006

THE DRIVER'S SIDE DOOR LOCK IS NO LONGER ABLE TO BE UNLOCKED WITH THE KEY OR BY THE POWER LOCK SWITCH. IF IT IS LOCKED ACCIDENTALLY, IT IS IMPOSSIBLE TO ENTER THE VEHICLE ANY WAY OTHER THAN BY CRAWLING IN FROM THE PASSENGER SIDE DOOR OR BY PULLING VERY HARD ON THE INSIDE HANDLE WHILE WORKING THE KEY IN THE LOCK. THIS COULD PRESENT A SERIOUS PROBLEM IN THE CASE OF AN ACCIDENT IF AN INDIVIDUAL NEEDS TO FLEE THE VEHICLE. *JB

NHTSA #: 10164447
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2006

THE DRIVER'S SIDE DOOR LOCK IS NO LONGER ABLE TO BE UNLOCKED WITH THE KEY OR BY THE POWER LOCK SWITCH. IF IT IS LOCKED ACCIDENTALLY, IT IS IMPOSSIBLE TO ENTER THE VEHICLE ANY WAY OTHER THAN BY CRAWLING IN FROM THE PASSENGER SIDE DOOR. THIS COULD PRESENT A SERIOUS PROBLEM IN THE CASE OF AN ACCIDENT IF AN INDIVIDUAL NEEDS TO FLEE THE VEHICLE... ESPECIALLY FOR THOSE LIKE MYSELF WITH INFANTS THAT WOULD NEED TO BE REMOVED FROM THE VEHICLE AS WELL. THE PROBLEM BEGAN FOUR OR FIVE YEARS AGO WHEN IT BECAME DIFFICULT TO UNLOCK THE DOOR WITH THE KEY AT VARIOUS TIMES. SINCE THEN, THE SITUATION HAS WORSENED SIGNIFICANTLY. THE ONLY THING ABOUT THE DRIVER'S SIDE DOOR THAT IS IN WORKING CONDITION NOW IS THE "LOCK" ACTION OF THE POWER LOCK SWITCH. HAVING SAID THAT, THE POWER WINDOW ON THE DRIVER'S SIDE DOOR NO LONGER WORKS, THOUGH I AM UNSURE IF IT IS IN ANY WAY RELATED TO THE LOCK. *NM

NHTSA #: 10162754
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2006

NORMAL OPERATION; A THE DRIVERS DOOR LATCH FAILED IN THE LOCKED POSITION. AS A RESULT, THE DOOR COULD NOT BE UNLOCKED OR OPENED BY NORMAL MEANS. THE DOOR WAS FINALLY OPENED AFTER THE DOOR PANEL WAS REMOVED ALLOWING THE LATCH TO BE UNLOCKED BY REACHING A HAND INSIDE THE DOOR. THE FAILURE IS A BROKEN SPRING. THE FAILURE RESULTED IN AN INTERNAL LEVER INTERFERING WITH THE LOCK PORTION OF THE LATCH DURING THE UNLOCK ATTEMPTS. I HAVE NOT REPAIRED THE FAILURE AS OF THIS DATE. I HAVE THE FAILED ITEM (A SPRING). *NM

NHTSA #: 10157038
mediumLATCHES/LOCKS/LINKAGES
Filed: Dec 2005

DT: THE CONTACT STATED ALL FOUR DOORS WERE SHUT AND WILL NOT OPEN. THE TWO FRONT DOORS WILL UNLOCK WITH THE KEY, BUT THEY COULD NOT BE PULLED OPEN. THE CONTACT TOOK THE VEHICLE TO AN AUTO REPAIR SHOP FOR INSPECTION, AND THE SERVICE REPAIRMAN DETERMINED THAT THE LINKAGES ON THE INSIDE OF THE DOORS WERE WORN OUT AND WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THEY OFFERED NO FREE REMEDY. NO REPAIR HAS BEEN MADE DUE TO THE EXCESSIVE COST.*AK

NHTSA #: 10144679
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2005

DT: THE DRIVER'S SIDE DOOR WILL NOT UNLOCK BY KEY, REMOTE OR THE INSIDE HANDLE. WHEN THE CONSUMER CONTACTED THE DEALER AND MANUFACTURER, THEY TOLD HER THAT IT WAS NOT ON RECALL AND THAT SHE HAD TO TAKE CARE OF THE ISSUE HERSELF. THE CONSUMER FELT THAT THIS WAS A SAFETY ISSUE BECAUSE IF THERE WAS AN EMERGENCY ONE WOULD NOT BE ABLE TO EXIT THE VEHICLE QUICKLY. THE CONSUMER WAS UNABLE TO UNLOCK THE DOOR WHEN SHE LEFT FOR WORK ON 8-29-05. AS OF NOW THE PROBLEM IS STILL HAS NOT BEEN SOLVED. *AK THE CONSUMER STATED SON-IN-LAW WAS ABLE TO FIX THE DOOR. UPDATE 4/25/07 *TR

NHTSA #: 10134663
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2005

DT: THE DRIVERS SIDE DOOR WAS COMPLETELY LOCKED, THE REMOTE KEY PAD OR KEYS DID NOT WORK. HAD USED THE REMOTE TO UNLOCK DOORS THE SAME AS ALWAYS. CONTACTED MANUFACTURER, WHO SAID TO CONTACT THE DEALER. BUT DEALER SAID NEVER HEARD OF IT. CONSUMER DID NOT WANT TO PAY THE DEALER TO FIX IT. FOUND A FORUM ONLINE WHERE OTHER PEOPLE HAD THE SAME PROBLEM. THIS HAPPENED JULY 29, 2005. *AK

NHTSA #: 10130767
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2005

DRIVER DOOR WON'T UNLOCK. KEY WON'T UNLOCK IT CAN'T PULL UP ON PLUNCHER. AND INSIDE DOOR HANDLE WON'T OPEN DOOR.DOOR IS JUST STUCK LOCKED. HAVE TO CRAWL OUT WINDOW OR GO OUT PASSENGER DOOR.WHAT WOULD I DO IF I HAD TO GET OUT FAST. I READ ON WEB SITES, ITS A SPRING THAT EVERY ONE IS HAVING TROUBLE WITH.AND ITS THE SAME DOOR. I FOUND OUT ABOUT THE DOOR PROBLEMS FROM OFFROADEXCHANGE.COM

NHTSA #: 10122465
mediumLATCHES/LOCKS/LINKAGES,EQUIPMENT
Filed: May 2005

DRIVERS SIDE DOOR, OF MY 1998 FORD EXPLORER, COULD NOT BE OPENED (FROM INSIDE OR OUTSIDE DOOR HANDLES). ATTEMPTED TO HAVE DOOR LATCH ASSEMBLY REPLACED, AS BROKEN SPRING WAS FOUND PROTRUDING FROM DOOR LATCH ASSEMBLY AREA <DRIVERS SIDE>. DEALERSHIP INCORRECTLY REPLACED INSIDE DOOR HANDLE AND NOW DRIVERS SIDE DOOR CANNOT BE LOCKED (BUT CAN NOW BE OPENED OR CLOSED). DUE TO DOOR LATCH ASSEMBLY PROBLEMS WITH CANADIAN FORD VEHICLES, I FEAR WE NOW HAVE A SERIOUS SECURITY & SAFETY ISSUE WITH OUR 1998 FORD EXPLORER. DEALERSHIP REFUSES TO REPAIR UNLESS WE BASICALLY AGREE TO REPLACE ALL INTERNAL PARTS OF DOOR <INCLUDING SEAT BELT?>. THE ESTIMATED REPAIR COST (PARTS & LABOR) IS IN EXCESS OF $500.

NHTSA #: 10122068
mediumLATCHES/LOCKS/LINKAGES
Filed: Apr 2005

THE DRIVER'S SIDE DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THE CONSUMER WAS AWARE OF THE FORD TECHNICAL SERVICE BULLETIN REGARDING LOCK COMPONENTS. *AK THE DOOR COULD NOT BE OPENED WITH THE KEY OR FROM THE INSIDE HANDLE. THE DOOR COULD NOT BE UNLOCKED WITHOUT EXCESSIVE EFFORT. *SC *JB

NHTSA #: 10115703
mediumLATCHES/LOCKS/LINKAGES
Filed: Apr 2005

DRIVER'S SIDE DOOR WILL NOT UNLOCK WITH KEY, REMOTE, KEY PAD ENTRY OR WITH DOOR HANDLE INSIDE. APPARENTLY, THIS IS A COMMON PROBLEM WITH 1998 EXPLORER SPORT.*AK

NHTSA #: 10117932
mediumLATCHES/LOCKS/LINKAGES
Filed: Apr 2005

THE DRIVER SIDE DOOR OF MY 1998 FORD EXPLORER SPORT WILL NOT UNLOCK. A SPRING BROKE, AND THE LOCK WILL NOT OPEN WITHOUT NUMEROUS ATTEMPTS. THIS PROBLEM IS WELL DOCUMENTED AND THE CAUSE IS WELL KNOWN (THE SPRING DESIGN IS POOR). *AK

NHTSA #: 10116415
mediumLATCHES/LOCKS/LINKAGES
Filed: Mar 2005

DRIVERS SIDE FRONT DOOR LOCK DOES NOT UNLOCK WITH EITHER THE REMOTE KEYLESS ENTRY, THE INTERIOR LOCK/UNLOCK BUTTON OR THE KEY. IN ORDER TO UNLOCK THE DOOR YOU MUST PRESS EITHER THE REMOTE OR THE INTERIOR UNLOCK BUTTON 10 TO 15 TIMES. IN ADDITION TO BEING VERY INCONVENIENT, THIS COULD CAUSE A SERIOUS PROBLEM IF THE DRIVER IS NOT ABLE TO EXIT THE VEHICLE QUICKLY IN AN EMERGENCY.*AK

NHTSA #: 10114051
mediumLATCHES/LOCKS/LINKAGES
Filed: Mar 2005

DOORS HAVE A SAFETY ISSUE IN WHICH THEY CANNOT BE LOCKED BECAUSE THEY CAN ONLY BE UNLOCKED FROM THE INSIDE. THE KEYS NOR THE REMOTE CAN UNLOCK THE DOORS FROM THE OUTSIDE. DEALERSHIP INDICATED THAT THE DOORS WERE FROZEN, AND IT WAS NOT THEIR PROBLEM.*AK

NHTSA #: 10113839
mediumLATCHES/LOCKS/LINKAGES
Filed: Mar 2005

THE LEFT FRONT DOOR WOULD NOT LOCK OR UNLOCK. THE CONSUMER NOTICED ON MORE THAN ON OCCASION THAT THE PROBLEM WOULD OCCUR. THE CONSUMER HAS CONTACTED THE DEALER FOR APPOINTMENT. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

NHTSA #: 10113611
mediumLATCHES/LOCKS/LINKAGES
Filed: Mar 2005

THE LOCKING MECHANISM AUTOMATICALLY LOCKED, AND UNLOCKED BY ITSELF. THE KEY WORKED INTERMITTENTLY. SOMETIMES WHEN THE CONSUMER WAS INSIDE THE VEHICLE SHE COULD NOT GET OUT OR SHE GOT OUT, BUT COULD NOT GET IN. *AK KEYS DO NOT WORK ON DRIVERS SIDE DOOR. THE CONSUMER BROKE THE DOOR LATCH TRYING TO GET OUT OF THE VEHICLE. *TC

NHTSA #: 10106862
mediumLATCHES/LOCKS/LINKAGES
Filed: Mar 2005

THE DOOR LOCKING MECHANISM OF MY DRIVER SIDE DOOR OF MY 1998 FORD EXPLORER SPORT IS BROKEN. A SMALL METAL PIN BROKE WHICH MAKES THIS LOCKING MECHANISM NOT WORK. SO SOMETIMES I HAVE TO CLIMB THROUGH TO THE PASSENGER SIDE TO GET OUT IF MY VARIOUS TECHNIQUES DO NOT WORK TO UNLOCK THE DRIVER SIDE DOOR. I BELIEVE WHAT HAPPENS IS THAT THE METAL PIN WILL EVENTUALLY CORROD AND BREAK SO I HAVE NOT YET FIXED IT DUE TO THE FACT THAT I HAVE NO FAITH IN A PRODUCT THAT WILL MOST LIKELY BREAK AGAIN. I THOUGHT I WAS WAS JUST HAVING THIS PROBLEM UNTIL I VISITED THIS MESSAGE BOARD (HTTP://WWW.OFFROADEXCHANGE.COM/MODFORUMS/INDEX.PHP?BOARD=9;ACTION=DISPLAY;THREADID=1749;START=25). I REALLY HOPE YOU INVESTAGATE THIS PROBLEM BEFORE SOMEBODY IS IN A LIFE OR DEATH SITUATION AND TRAPPED IN THEIR EXPLORER BECAUSE THE METAL PIN OF THE LOCKING MECHANISM BROKE. THANK YOU. *AK

NHTSA #: 10112388
mediumLATCHES/LOCKS/LINKAGES
Filed: Feb 2005

DRIVER DOOR WON'T OPEN ON MY 1998 EDDIE BAUR EXPLORER. DOOR LOCK STUCK SHUT... SAFETY ISSUE! *JB

NHTSA #: 10110396
mediumLATCHES/LOCKS/LINKAGES
Filed: Feb 2005

AUTOMATIC DOOR LOCKS SOMETIMES WORK AND SOMETIMES DOES NOT.*AK

NHTSA #: 10110299
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2005

INNER DOOR LOCKING MECHANISM FAILED DUE TO A SMALL SPRING BREAKING. THE RESULT IS THAT THE DOOR EFFECTED (DRIVERS DOOR IN THIS CASE) WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THUS, TRAPPING A PERSON IN THE EVENT THAT AN EXIT MUST BE MADE QUICKLY. A REPLACEMENT PART HAS BEEN PURCHASED AND I AM IN THE PROCESS OF REPLACING THE DAMAGED PIECE. THE DAMAGED PIECE WILL BE AVAILABLE. *JB

NHTSA #: 10104879
mediumLATCHES/LOCKS/LINKAGES
Filed: Dec 2004

DRIVER'S SIDE DOOR LOCK AND LATCH NO LONGER WORK AND PREVENT DOOR FROM OPENING. THIS CREATES A VERY HAZARDOUS SITUATION FOR DRIVER WHO NOW CANNOT EXIT VEHICLE RELIABLY IN THE EVENT OF AN ACCIDENT OR FIRE. DRIVER'S SIDE DOOR IS EFFECTIVELY PERMANENTLY LOCKED AND DRIVER MUST ENTER/EXIT VIA PASSENGER SIDE DOOR. DOOR LOCK NO LONGER RESOUNDS TO REMOTE KEYLESS ENTRY, OUTSIDE KEY, NOR INSIDE DOOR HANDLE. ONLY AFTER REPEATED ATTEMPTS TO PULL ON TAPERED DOOR KNOB WHILE REPEATEDLY PRESSING INTERNAL ELECTRIC DOOR UNLOCK BUTTON WILL DRIVER'S DOOR SOMETIMES BECOME UNLOCKED AND THEN THE DOOR CAN BE OPENED. NONE OF THE OTHER DOORS TO THE VEHICLE (4 DOOR PLUS REAR HATCH) HAVE SIMILAR PROBLEM. THIS PROBLEM HAS BEEN REPORTED PREVIOUSLY TO THROUGH NHTSA BY NUMEROUS OTHER FORD EXPLORER OWNERS, YET APPARENTLY NO RECALL HAS YET BEEN ISSUED FOR THIS PROBLEM. CAR WAS TAKEN TO THE VISTA FORD DEALER ON NOVEMBER 28, 2004 FOR A SAFETY CHECK AND WARRANTY REPAIR OF BOLT IN DRIVER'S SEAT. DEALER INITIALLY ESTIMATED $230 FOR REPAIR, BUT AFTER INSPECTION THEY DEMANDED $500+ (INCLUDING PARTS AND LABOR). REPAIR NOT PERFORMED. VEHICLE REMAINS IN HAZARDOUS CONDITION. *JB

NHTSA #: 10102755
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2004

THE DRIVER SIDE DOOR LOCK FAILED. THE CONSUMER HAD TO CLIMB OVER TO THE PASSENGER SIDE TO GET OUT. THE LOCKING MECHANISM ON THE DOOR WAS DEFECTIVE. *JB

NHTSA #: 10096807
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2004

DRIVER SIDE POWER DOOR LOCK DOES NOT UNLOCK EITHER WITH THE KEY OR LOCK BUTTON. IT TAKES MANY ATTEMPTS TO GET THE DOOR UNLOCKED LEAVING ME NO CHOICE BUT TO EXIT OUT OF THE PASSENGER SIDE. PULLING THE DOOR HANDLE DOES NOT HELP EITHER. I HAVE A FRIEND THAT HAS THE SAME PROBLEM AND I FOUND HUNDREDS OF PEOPLE ALL OVER THE INTERNET MESSAGE BOARDS COMPLAINING OF THE SAME ISSUE. THIS SHOULD BE A RECALL!!! *NM

NHTSA #: 10093786
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2004

DRIVER'S SIDE DOOR WILL NOT UNLOCK WITH OR WITHOUT KEY - WILL NOT UNLOCK OR OPEN FROM THE INSIDE OR THE OUTSIDE. THE PROBLEM IS APPARENTLY WIDE SPREAD IN THIS VEHICLE AND REQUIRES A $150 LOCK ASSEMBLY TO REPLACE A FAULTY .50 CENT SPRING. FORD NEEDS TO RECALL AND FIX.*AK

NHTSA #: 10093316
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2004

THE DRIVERS DOOR WILL NOT OPEN WITH THE KEY LOCK OR THE REMOTE, FROM THE OUTSIDE OF THE VEHICLE. *JB *TC

NHTSA #: 10091435
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2004

DRIVER'SW SIDE DOOR LOCK WILL NOT UNLOCK. TRIED HOLDING THE HANDLE AND PRESSING UNLOCK BUTTONS ON THE DOOR AND KEYLESS REMOTE. DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE. THIS IS A DANGER IN AN EMERGENCY. AFTER READING THE MANY COMPLAINTS ABOUT THIS ISSUE, I NOTICED THAT THERE HAS NOT BEEN ANY RECALLS TO CORRECT THIS DEFECT. WHY NOT??? SEEMS THAT MANY DRIVERS OF THIS VEHICLE ARE HAVING THIS SAME PROBLEM.*AK

NHTSA #: 10093257
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2004

THE LEFT DRIVER'S SIDE DOOR'S LOCK BROKE. ONCE INSIDE THE VEHICLE PASSENGER COULD NOT GET OUT OF THE VEHICLE. THE DOOR HAD TO BE OPENED FROM THE OUTSIDE. *AK

NHTSA #: 10089931
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2004

CONSUMER WAS UNABLE TO EXIT OR ENTER THE VEHICLE IN THE FRONT DRIVER'S SIDE DOOR. DEALER WAS NOTIFIED. *AK

NHTSA #: 10089600
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2004

I CAN'T OPEN MY DRIVER'S SIDE DOOR OF MY FORD EXPLORER FROM EITHER THE OUTSIDE OF INSIDE. THE POWER LOCKS DON'T OPEN AND THE DOOR SHOULD STILL OPEN FROM THE INSIDE EVEN IF IT IS LOCKED AND IT DOESN'T. THIS IS A HUGE SAFETY ISSUE. FORD SAID IT WILL COST ME $130.00 JUST TO LOOK AT THE DOOR. I AM GOING TO MY OWN MECHANIC TO SEE IF HE CAN FIX THIS PROBLEM. UNTIL THEN I CAN'T DRIVE THE CAR BECAUSE IT IS UNSAFE. *NM

NHTSA #: 10080419
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2004

DRIVER'S SIDE DOOR WILL NOT OPEN. THE DOOR WILL NOT RELIABLY UNLOCK. POWER LOCK ACTUATOR WORKS FINE. BROKEN SPRING INSIDE OF LATCH MECHNISM.*AK

NHTSA #: 10078518
mediumLATCHES/LOCKS/LINKAGES
Filed: Apr 2004

DRIVERS SIDE DOOR DOES NOT UNLOCK NOR OPEN FROM INSIDE. POSSIBLE SAFTY HAZARD IF MUST EXIT VEHICLE IN EMERGENCY.*AK

NHTSA #: 10066448
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2004

WHEN THE VEHICLE WAS PARKED OR RUNNING, THE FRONT DRIVER AND PASSENGER DOOR WOULD NOT UNLOCK. THIS CAUSED THE CONSUMER TO EXIT/ENTER THROUGH THE REAR DOORS. THE DEALERSHIPS MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *JB

NHTSA #: 10055739
mediumLATCHES/LOCKS/LINKAGES
Filed: Dec 2003

DRIVERS-SIDE DOOR DOES NOT OPEN BY USING THE KEY, POWER-LOCK/UNLOCK BUTTON OR PULLING THE INSIDE HANDLE. THIS IS SUPPOSED TO BE A SAFETY FEATURE IN CASE THE POWER LOCKS FAIL. THIS PROBLEM IS VERY COMMON ACCORDING TO FORD DEALERS, LOCKSMITHS, AND AFTER-MARKET PROFESSIONALS.*AK

NHTSA #: 10049569
mediumLATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL,EQUIPMENT
Filed: Nov 2003

OVER THE LAST YEAR MY 1998 FORD EXPLORER 2 DOOR SPORT HAS BEEN LOOSING SOME INTERIOR ELECTRICAL FEATURES. THE FIRST WAS THE DISPLAY LIGHTS ON THE RADIO. THEY WOULD COME AND GO..... NOW THE DISPLAY IS TOTALLY GONE. HOWEVER THE RADIO, CD PLAYER AND TAPE DECK STILL WORK. I JUST CAN'T SEE WHAT TRACK, STATION, OR THE TIME. THEN THE NEXT ELECTRICAL PROBLEM WAS THE DRIVER SIDE POWER UNLOCK SWITCH. I CAN LOCK ALL THE DOORS BUT I CANNOT UNLOCK THE DOORS, NEXT THE LIGHTS WENT OUT ON THE LEFT SIDE OF MY DASH..... I CAN'T REMEMBER IF THIS WAS THE SAME TIME THE LIGHTS WENT OUT ON THE STEERING WHEEL CONTROLS (CRUISE CONTROL SETTINGS) OR IF THAT WENT OUT SEPARATELY. NOW........ I CANNOT UNLOCK THE DRIVER DOOR WITH A KEY. I CAN MOVE THE KEY AROUND AND UNLOCK THE OTHER DOORS BUT NOT THE DRIVER DOOR. I HAVE TO GO THROUGH THE PASSENGER SIDE AND YANK ON THE DRIVER HANDLE SEVERAL TIMES BEFORE THE DOOR WILL OPEN. THIS IS VERY INCONVENIENT. I PLAN ON TAKING THE VEHICLE TO THE DEALERSHIP FOR REPAIRS..... BUT I HAVE HEARD SEVERAL OTHER EXPLORER OWNERS HAVING THE SAME PROBLEMS...... SHOULD FORD REPAIR THIS AT THEIR COST? IT SEEMS TO ME THIS IS A FORD ISSUE AND NOT SOMETHING I HAVE DONE TO THE VEHICLE, ESPECIALLY IF OTHER OWNERS ARE HAVING THE SAME PROBLEM. SOUNDS LIKE SOMETHING IS DEFECTIVE IN THE ELECTRICAL HARNESS. *LA

NHTSA #: 10047615
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2003

DRIVER'S SIDE DOOR DID NOT UNLOCK. CONSUMER WAS FORCED TO GET IN/OUT ON THE PASSENGER'S SIDE OF THE VEHICLE. *AK

NHTSA #: 10045010
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2003

THE DRIVER'S DOOR CANNOT BE OPENED FROM THE OUTSIDE WHEN THE DOOR IS LOCKED AND YOU ATTEMPT TO UNLOCK IT USING THE KEYLESS REMOTE OR THE KEYED LOCK. IT ALSO TAKES SEVERAL PULLS FROM THE INSIDE HANDLE TO OPEN THE DOOR WHEN THE DOOR IS LOCKED. WHEN THE DOOR IS UNLOCKED IT WORKS PROPERLY USING EITHER HANDLE. WHEN USING THE KEYLESS REMOTE TO UNLOCK THE DOOR YOU CAN HEAR THE ACTUATOR ATTEMPT TO UNLOCK THE DOOR AND YOU CAN SEE THE LOCK BUTTON MOVE BUT THE DOOR WILL NOT UNLOCK. WHEN USING THE KEY TO UNLOCK THE DOOR THE KEY WILL NOT TURN. IF I COULD NO LONGER OPEN THE DRIVERS DOOR FROM THE INSIDE THEN I WOULD HAVE TROUBLE EXITING THE VEHICLE AS IT IS A BIT CRAMPED INSIDE. *LA

NHTSA #: 10041166
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2003

WHEN THE CONSUMER ATTEMPTED TO UNLOCK THE DRIVER SIDE DOOR BUT IT FAILED TO OPEN FROM THE INSIDE ALTHOUGH THE DOOR LOCKS WERE IN THE UNLOCKED POSITION. PLEASE PROVIDE ANY FURTHER DETAILS. *NLM

NHTSA #: 10040638
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2003

I HAVE A 1998 EXPLORER SPORT SUV. I AM HAVING TROUBLE WITH THE AUTOMATIC LOCKS NOT OPENING AND LOCKING ME INSIDE THE VEHICLE. I HAVE TO PUSH THE AUTOMATIC LOCK BUTTON SIX OR SEVEN TIMES TO GET IT TO WORK. THE HANDLE ON THE DOOR WON'T EVEN OPEN IT.

NHTSA #: 10039452
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2003

TOOK VEHICLE TO HAVE RECALL (03S04) PERFORMED FOR BROKEN DRIVERS SEAT BOLTS. (DRIVERS SEAT IS BROKEN AND LEANS WAY BACK ) . I ALSO ASKED THEM TO FIX THE DEFECTIVE DRIVERS DOOR LOCK. THE ELECTRIC LOCK STAYS DOWN I CAN NOT OPEN THE DOOR I HAVE TO CRAWL OUT PASSENGERS SIDE OR OUT THE DRIVERS WINDOW. AS I HAVE BEEN OVERCHARGED FOR REPAIRS IN THE PAST I SAID I WANTED TO KNOW HOW MUCH IT WOULD COST TO FIX THE DOOR. THEY ESTIMATED THAT IT WOULD COST ME $68.00 JUST TO HAVE THEM TELL ME HOW MUCH IT WOULD COST TO FIX THE DEFECTIVE DOOR LOCK. I HIT THE ROOF, AS THEY HAVE CHEATED ME IN THE PAST. (THIS DEALERSHIP PREVIOUSLY TRIED TO SELL ME A NEW CLUTCH FOR F150 PICKUP, IT TURNED OUT THAT FORD HAD ALREADY CREATED A $20 KIT THAT FIXED THE CLUTCH. ) SERVICE MANAGER SAID THEY WERE NOT GOING TO DO THE RECALL AND TOLD ME TO LEAVE. I ASKED TO SPEAK WITH THE DEALERSHIP OWNER THEY TOLD ME THAT HE WAS NOT IN. I CALLED THE DEALERSHIP10 MINUTES LATER AND THE OWNER WAS THERE. I HIGHLY SUSPECT I WAS LIED TO . I TOLD MIKE PALLATA THE OWNER I WANTED THE RECALL PERFORMED. HE TOLD ME THAT HIS DEALERSHIP WAS NOT GOING TO DO THE RECALL. MY EXPLORER IS ON THE ROAD WITH DEFECTIVE SEAT AND A DRIVERS DOOR THAT WILL NOT OPEN. FORD HAS REPLACED TWO SETS OF DEFECTIVE TIRES AND REPLACED A HOOD LATCH WITH ALL THESE DEFECTS WHY AM I TO THINK THE DOOR LATCH IS NOT ALSO A SAFETY DEFECT. I PREVIOUSLY LEASED A 97 FORD EXPLORER THE PASSENGERRS SEAT BROKE ON THIS ONE JUST LIKE ON THE 98. THEY WANTED ME TO PAY TO FIX THAT SEAT AT THE END OF THE LEASE.*AK

NHTSA #: 10038738
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2003

WHEN TRYING TO OPEN DRIVER'S SIDE DOOR FROM INSIDE HANDLE HAD TO BE PULLED AT LEAST TEN TIMES BEFORE THE DOOR WOULD OPEN. CONSUMER WAS CONCERNED THAT IF THERE WAS AN EMERGENCY THE DOOR WOULD NOT OPEN. *AK

NHTSA #: 10038265
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2003

THE HATCHBACK WOULD NOT OPEN AT ALL. THE CONSUMER FELT IT WAS UNSAFE TO HAVE NO MANUAL WAY TO OPEN THE HATCHBACK FROM THE INSIDE. *AK *NLM

NHTSA #: 10022596
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2003

THE POWER DOOR LOCKS FAILED. *JB

NHTSA #: 10032465
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2003

THE POWER DOOR LOCKS ARE MALFUNCTIONING ON MY 1998 FORD EXPLORER. THE EXPOLANATION IS THAT "WATER, DIRT AND STUFF GET IN THERE". THIS IS THE SECIOND SUCH INCIDENT. I'M NOW BEING BILLED $186 PLUS TAX TO REPAIR SOMETHING THAT SHOULDN'T NEED RERPLACING ON A VEHICLE WITH 70000 MILES!. *AK

NHTSA #: 10025633
mediumLATCHES/LOCKS/LINKAGES
Filed: Mar 2003

THE CONSUMER WAS UNABLE TO UNLOCK THE POWER DOOR FROM THE INSIDE AND HAD TO CRAWL OUT OF THE WINDOW, IT WAS DETERMINED THAT THE SOLENOID FAILED IN THE DRIVER DOOR. *SCC *NLM

NHTSA #: 10009911
mediumLATCHES/LOCKS/LINKAGES
Filed: Feb 2003

THE DRIVERS SIDE DOOR LOCK FAILED TO UNLOCK.*JB

NHTSA #: 10007485
mediumLATCHES/LOCKS/LINKAGES
Filed: Dec 2002

CONSUMER STATED THAT WHEN CHECKING UNDER THE HOOD THE HOOD LATCH SNAPPED AND IT COULD HAVE CAUSED INJURIES TO THE CONSUMER. DEALER WILL BE NOTIFIED. TS

NHTSA #: 10001635
mediumLATCHES/LOCKS/LINKAGES
Filed: Dec 2002

I WAS CHANGING FUSES IN THE ENGINE COMPARTMENT OF OUR 98 EXPLORER AND THE HOOD SLAMMED SHUT ON MY HAND AND FINGERS. THE PISTONS THAT HELD THE HOOD UP FAILED.

NHTSA #: 10000213
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2002

CONSUMER STATES HE CANNOT GET INTO HIS TRUCK BECAUSE THE DRIVER SIDE LATCH IS BROKEN. HE HAS NOT RECEIVED A RECALL BUT THINK THIS SHOULD BE A SAFETY ISSUE. TS

NHTSA #: 8021295
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2002

DRIVERS SIDE DOOR DOESN'T LOCK. DOOR PANEL WAS REMOVED AND POWER MOTOR FOR LOCK WAS REPLACED. *JG....*AK

NHTSA #: 567750
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2002

THE DRIVER SIDE DOOR LOCK IS INOPERABLE AND THE DOOR CANNOT BE OPENED. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLMJLG

NHTSA #: 8018642
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2002

DRIVER'S SIDE DOOR WILL NOT LOCK OR UNLOCK FROM OUTSIDE OR INSIDE. CONSUMER IS FORCED TO CLIMB IN AND OUT THROUGH PASSENGER'S SIDE. MANUALLY, LOCK CAN NOT BE PULLED UP TO GET OUT. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK

NHTSA #: 8014181
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2002

DRIVER'S SIDE FRONT DOOR DOES NOT LOCK PROPERLY. PROBLEM IS INTERMITTENT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA #: 8013405
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2001

HOOD LATCH FAILED. *SLC

NHTSA #: 558739
mediumLATCHES/LOCKS/LINKAGES
Filed: Dec 2000

HOOD SLAMMED SHUT UNEXPECTEDLY DURING SERVICING. HOOD SUPPORTS ARE NOW VERY WEAK AND CANNOT SUPPORT THE WEIGHT OF THE HOOD. *AK

NHTSA #: 738257
mediumLATCHES/LOCKS/LINKAGES
Filed: Nov 2000

CONSUMER WAS NEVER NOTIFIED OF HOOD LATCH RECALL 99V-164. NLM

NHTSA #: 557449
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2000

CONSUMER HASN'T BEEN ABLE TO SCHEDULE APPOINTMENT FOR RECALL 99V164. *SLC

NHTSA #: 554740
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2000

CONSUMER HASN'T BEEN ABLE TO SCHEDULE APPOINTMENT FOR RECALL 99V164. *SLC

NHTSA #: 554740
mediumLATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL
Filed: Aug 2000

HAVE RECEIVED TWO MFR'S RECALLS AND UNABLE TO GET HONOR; 99 V 164 000/SECONDARY HOOD LATCH & 99 V 062 001/ CRUISE /SPEED CONTROL CABLE. DEALER STATING PARTS ARE NOT AVAILABLE. PLEASE PROVIDE ANY FURTHER DETAILS:

NHTSA #: 868816
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2000

PRIOR TO RECALL HOOD LATCH FAILED (99V-164). YH

NHTSA #: 552140
mediumLATCHES/LOCKS/LINKAGES
Filed: Mar 2000

PRIOR TO RECALL HOOD LATCH MAY CORRODE AT THE LATCH AND STICK IN THE OPEN POSITION (99V-164). YH

NHTSA #: 551582
mediumLATCHES/LOCKS/LINKAGES
Filed: Mar 2000

PRIOR TO RECALL HOOD LATCH MAY CORRODE AT THE LATCH AND STICK IN THE OPEN POSITION (99V-164). YH

NHTSA #: 551582
mediumLATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL
Filed: Sep 1999

CONSUMER NOT ABLE TO HAVE RECALLS PERFORMED, DUE TO SCHEDULING PROBLEMS. YH (99V-062) AND (99V-164)

NHTSA #: 548861
mediumLATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL
Filed: Sep 1999

DEALER REFUSED RECALL REPAIR (99V-164) / (99V-062). *YC

NHTSA #: 548463
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 1999

SECONDARY HOOD LATCH ASSEMBLY FAILED, PRIOR TO RECALL NOTICE (99V164000). *YC

NHTSA #: 547890
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 1999

RECEIVED RECALL LETTER 99V164000, CONCERNING HOOD LATCH. CONTACTED DEALER NO PARTS WERE AVAILABLE TO CORRECT THE PROBLEM. *AK.ET.

NHTSA #: 843506
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 1999

HOOD LATCH RECALL REPAIR DENIED DUE TO DEALERSHIP (99V164000). *YC

NHTSA #: 547538
mediumLATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL
Filed: Jul 1999

CONSUMER CONTACTED DEALER IN REFERENCE TO RECALLS 99V164000 , HOOD LATCH; AND 99V06200, SPEED CONTROL CABLE. DEALER STATED PARTS WERE NOT AVAILABLE, REFUSED TO CORRECT RECALL. *AK

NHTSA #: 842670

Other 1998 Ford Explorer Issues