MyCarTSB

1997 Ford Explorer Transmission Problems

107 owner-reported transmission complaints from NHTSA data

107
Complaints
11
Crashes
1
Fires
Jan 2004Dec 1999
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (107)

highPOWER TRAIN
Filed: Oct 2013

Your transmission is making grinding sounds and reverse isn't working. You took your vehicle to an AAMCO service center in 2012, where they diagnosed a bad transfer case instead of a transmission problem and charged you over $2,500 for repairs. An "OD" warning light came on immediately after service and the shop couldn't fix it. Later that year, the grinding sounds and loss of reverse returned while driving, and a different AAMCO location confirmed the transmission actually needed rebuilding — the same diagnosis from 2011. The repeated misdiagnosis and failed repair may require a complete transmission rebuild.

NHTSA #: 10548626
mediumPOWER TRAIN
Filed: Feb 2013

AFTER TURNING A CORNER AT LESS THAN 15 MPH A LOUD SOUND WAS HEARD AND THE ENGINE RACED BUT STOPPED MOVING. TRIED ALL GEARS AND AFTER HAVING IT TOWED TO A REPAIR FACILITY I WAS INFORMED THAT THE TRANSFER CASE BROKE.I HAD TO HAVE IT REPLACED. *TR

NHTSA #: 10499333
mediumPOWER TRAIN
Filed: Feb 2013

WE MAINTAINED OUR VEHICLES REGULARLY, AFTER REPLACING THE TRANSFER CASE NOT 8 MONTHS AGO NOW THE TRANSMISSION WENT OUT. SPENT $2400 FOR A REBUILD. SHOP STATES THIS MODEL IS A PIECE OF [XXX], AND THE HAVE MADE A LOT OF MONEY FROM FORDS POOR ENGINEERING ON THIS MODEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA #: 10499335
mediumPOWER TRAIN,ENGINE
Filed: Feb 2013

THE ENGINE SLOWED DOWN AND JUST QUIT. WOULD NOT RESTART. HAD IT TOWED TO A REPAIR FACILITY *AGAIN* AND FOUND OUT THAT *2 (TWO)* TIMING CHAINS WENT OUT. THE DRIVERS SIDE SNAPPED IN TWO AND THE PASSENGER SIDE (REAR) HAD OVER 1 1/2 INCHES OF PLAY IN IT AND OBVIOUS STRETCHING OF THE TIMING CHAIN. THE FRONT BROKEN ONE TOTALED THE ENGINE, ALL TENSIONERS, SPACERS ETC WERE NOR IN PIECES LYING IN THE ENGINE. AND GUESS WHAT TO REPLACE THE REAR TIMING CHAIN YOU HAVE TO COMPLETELY REMOVE THE ENGINE FROM THE VEHICLE! THANKS AGAIN FORD!!!!!!!! *TR

NHTSA #: 10499337
mediumPOWER TRAIN
Filed: Dec 2012

TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 45 MPH, THE TRANSMISSION FAILED CAUSING THE RPMS TO INCREASE CONTINUOUSLY. THE CONTACT DROVE THE VEHICLE TO THE DEALER FOR INSPECTION AND WAS ADVISED THAT THE SPEEDOMETER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 256,000.

NHTSA #: 10489470
mediumPOWER TRAIN
CrashFiled: Apr 2012

TL* THE CONTACT OWNS A 1997 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE VEHICLE WAS PARKED ON AN INCLINE WHEN IT ROLLED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT DESTROYED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THE REPAIR SHOP STATED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 148,600 AND THE CURRENT MILEAGE WAS 148,700.

NHTSA #: 10454279
mediumPOWER TRAIN
Filed: Sep 2010

TL*THE CONTACT OWNS A 1997 FORD EXPLORER SPORT. WHILE DRIVING APPROXIMATELY 45 MPH SHE HEARD A TICKING NOISE. SHE WAS UNABLE TO IDENTIFY WHERE THE NOISE WAS LOCATED. SHE STATED THAT NO WARNING LIGHTS ILLUMINATED ON THE DASHBOARD OF THE VEHICLE. SHE CONTINUED TO DRIVE HOME AND PARKED THE VEHICLE. TWO HOURS LATER SHE STARTED THE VEHICLE, SHIFTED INTO REVERSE AND IT CONTINUED TO MAKE A NOISE. THE CONTACT STATED THAT WHEN THE VEHICLE STARTED THE NOISE WAS NOT THERE BUT AS SOON AS SHE SHIFTED THE VEHICLE INTO REVERSE, NEUTRAL OR ANY GEAR THE NOISE BEGAN AGAIN. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER OR LOCAL MECHANIC. THE CONTACT STATED THAT THE FAILURE BEGAN ON SEPTEMBER 20, 2010. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 229,000.

NHTSA #: 10356855
mediumPOWER TRAIN
Filed: Nov 2009

I KEPT HEARING THE GEARS SPINNING WHEN I WOULD PRESS ON THE BRAKES. ACCORDING TO MY TRANSMISSION SPECIALIST, THE TRANSFER CASES WERE NOT BUILT RIGHT IN THIS YEAR OF EXPLORER. HE SAYS HE SEES THE SAME PROBLEM ALL THE TIME AND IS UNSURE WHY THERE HAS NOT BEEN A RECALL ON THIS. *TR

NHTSA #: 10292593
mediumPOWER TRAIN
Filed: May 2009

TL*THE CONTACT OWNS A 1997 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 10 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE BEGAN TO JERK EXCESSIVELY. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED THE VEHICLE. HE NOTICED THAT THE REAR DRIVER'S SIDE AXLE WAS SPLIT IN HALF. THE FAILURE OCCURRED WITHOUT WARNING. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 130,000.

NHTSA #: 10268415
mediumPOWER TRAIN,VISIBILITY,INTERIOR LIGHTING
Filed: Feb 2008

TL*THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT ATTEMPTED TO OPEN THE WINDOWS, BUT WAS UNSUCCESSFUL. THE WINDSHIELD WIPERS, INTERIOR LIGHTS, AND THE 4X4 ALSO FAILED TO OPERATE. THE DEALER HAS NOT DIAGNOSED THE VEHICLE. THERE WERE NO WARNING INDICATOR LIGHTS PRIOR TO THE FAILURES. THE CONTACT IS UNABLE TO DRIVE THE VEHICLE DUE TO THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 03-04-08 *BF

NHTSA #: 10217244
mediumPOWER TRAIN
Filed: May 2007

TL*THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT ON THREE DIFFERENT OCCASIONS, THE VEHICLE SHUT OFF AND THE KEYS COULD NOT BE REMOVED FROM THE IGNITION. ADDITIONALLY, THE VEHICLE SUDDENLY ROLLED BACKWARDS. THE DEALER WAS NOTIFIED OF THE ROLL BACKS. THE CONTACT PLACES BRICKS BEHIND TWO WHEELS TO KEEP THE VEHICLE SECURE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 120,000 AND FAILURE MILEAGE WAS 100,000.

NHTSA #: 10191465
mediumPOWER TRAIN
Filed: Jun 2006

TRANSFER CASE FAILURE WHEN TRANSFERRED FROM NORMAL OPERATION TO 4 WHEEL DRIVE. IF THIS HAD HAPPENED WHILE I WAS ON THE ROAD INSTEAD OF IN FRONT OF MY HOME, I BELIEVE AN ACCIDENT MOST SURELY WOULD HAVE OCCURRED. THANK GOD I TESTED THE 4 WHEEL OPERATION BEFORE I TOOK A TRIP TO THE SNOW COUNTRY. THERE IS THE POSSIBILITY THAT THOUSANDS OF 4 WHEEL DRIVE OWNERS ARE AT RISK OF SERIOUS ACCIDENTS AND COMPLETELY IGNORANT OF THIS DANGER. *JB

NHTSA #: 10160376
mediumPOWER TRAIN,EQUIPMENT
Filed: May 2006

PARKED ON A SLIGHT SLOPE WITH THE ENGINE OFF, MY 97 FORD EXPLORER ROLLED BACK 5 FEET BY ITSELF, COMING CLOSE WITH COMING TRAFFIC! *NM

NHTSA #: 10156477
mediumPOWER TRAIN
Filed: Sep 2005

DT: 1997 FORD EXPLORER. THE CONSUMER STATES THE FOUR WHEEL/ TWO WHEEL LIGHTS ARE FLASHING ON AND OFF. THIS WILL HAPPEN UNTIL THE VEHICLE IS TURNED OFF. THE VEHICLE AUTOMATICALLY ENGAGES INTO FOUR WHEEL DRIVE. THE ONLY WAY ONE CAN TELL THIS HAS HAPPENED IS FROM THE POPPING AND CRACKING NOISES COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO CUMBERLAND FALLS FORD TWICE. THEY HAVE NOT BEEN ABLE TO DIAGNOSE THE PROBLEM. THE VEHICLE WAS ALSO TAKEN TO A LOCAL MECHANIC, THEY THOUGHT IT WAS THE SWITCH. THE TRANSFER SWITCH WAS REPLACED, BUT THE PROBLEM RECURRED. THE VEHICLE AUTOMATICALLY SLOWS DOWN WHEN IT GOES INTO FOUR WHEEL DRIVE.*AK

NHTSA #: 10135848
mediumPOWER TRAIN
Filed: Jun 2005

DT: THE OVERDRIVE LIGHT INTERMITTENTLY CAME ON. DEALER SAID IT COULD EITHER BE A LOOSE CONNECTION OR MOISTURE IN THE SYSTEM. AFTER ABOUT FIVE MILES ON THE ROAD, THE TRANSMISSION WAS SLIPPING. PULLS IN SECOND GEAR. TRANSMISSION FINALLY FAILED.*AK *SB

NHTSA #: 10125342
mediumPOWER TRAIN
Filed: Mar 2005

WHILE DRIVING 35 MPH TRANSMISSION ENGAGED ITSELF INTO 4-WHEEL DRIVE. AS A RESULT, VEHICLE LOST POWER, AND WOULD NOT SHIFT GEARS. DEALER STATED TRANSMISSION BURNED ITSELF OUT, AND NEEDED TO BE REBUILT. *AK

NHTSA #: 10115169
mediumPOWER TRAIN
Filed: Mar 2005

I PURCHASED A 1 OWNER,USED 1997 FORD EXPLORER IN APRIL 2004.IT HAS 105.000.3 MONTHES LATER,THE TRANSFER CASE WENT.WHEN MY MECHANIC HAD IT ON THE LIFT,HE SAW THAT THE TRANSMISSION HAD ALREADY BEEN REBUILT.NOW 6 MONTHES LATER,THE TRANSFER CASE,WHICH CAME OFF OF A 1997 EXPLORER WITH 60,000 MILES ON IT,IS GOING BAD.I HAVEN'T EVEN PUT 10,000 MILES ON IT SINCE HAVING IT REPLACED IN AUGUST.I SPOKE TO OTHER FORD EXPLORER OWNERS,AND THEY TOO HAVE HAD TO REPAIR,OR REPLACE THE TRANSMISSIONS AND OR TRANSFER CASES MULTIPLE TIMES IN THEIRS.IT IS GETTING EXTREMELY COSTLY TO HAVE THIS PROBLEM FIXED.AS WELL AS THE INCONVENIENCE OF HAVING TO FIND A RIDE WHILE ITS IN FOR SERVICE.IS THIS A FAMILIAR COMPLAINT? I WAS NOT TOLD BY THE DEALER OF ANY TRANSMISSION PROBLEMS,OR THE FACT THAT THE ORIGINAL TRANSMISSION WAS PREVIOUSLY FIXED.IS THERE ANYTHING I CAN DO?PLEASE HELP.*AK

NHTSA #: 10112402
mediumPOWER TRAIN
Filed: Jan 2005

TRANSFER CASE HAD TO BE REPLACED. UPON INVESTIGATION THERE WAS A SAFETY NOTICE FROM FORD, BUT NO RECALL. THE REPAIR SHOP SAID IT WAS THE THIRD EXPLORER THEY HAD FIXED FOR THE SAME PROBLEM IN A WEEK.*AK

NHTSA #: 10105700
mediumPOWER TRAIN
Filed: Nov 2004

WHILE SHIFTING GEARS VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO A GARAGE FOR INSPECTION. MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK

NHTSA #: 10099907
mediumPOWER TRAIN
Filed: Jul 2004

WHILE DRIVING AT ANY SPEED VEHICLE JERKED AND THE OVERDRIVE LIGHT APPEAREED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED.*AK

NHTSA #: 10080339
mediumPOWER TRAIN
CrashFiled: Apr 2004

ON 5 SEPARATE OCCASIONS WHEN DRIVING IN THE SNOW, THE 4-WHEEL DRIVE FAILED, RESULTING IN THE VEHICLE SKIDDING AND HITTING A GUARD RAIL, A MAIL BOX AND ROCKS. *AK WHEN THE FOUR WHEEL DRIVE ENGAGED THE VEHICLE WENT INTO A SKID. *JB

NHTSA #: 10065067
mediumPOWER TRAIN,VISIBILITY
Filed: Mar 2004

IN SEARCHING THE INTERNET, I'VE FOUND THERE ARE MANY PEOPLE WHO HAVE SUFFERED THE SAME PROBLEMS THAT I HAVE HAD. I HAVE A 1997 FORD EXPLORER EDDIE BAUER EDITION. THE CLIMATE CONTROL SYSTEM FAILED IN 1998 AND I TOOK IT TO LES PINKAM LINCOLN MERCURY IN ELIZABETHTOWN, KY FOR REPAIR. WITHOUT EVEN LOOKING AT IT, THE TECHNICIAN TOLD ME THAT THE BLEND AIR DOOR HAD BROKEN AND IT WOULD COSTS $800 TO REPAIR IT. THINKING HE WAS LYING, I TOOK IT TO BILL COLLINS FORD IN LOUISVILLE, KY. AGAIN, THE SAME RESULTS AND REPAIR ESTIMATE. TECHNICIANS AT BOTH PLACES, TOLD ME IT'S A COMMON PROBLEM. I EVENTUALLY HAD LES PINKAM REPAIR IT. IT SEEMS THAT FORD WOULD DESIGN A SYSTEM THAT WOULDN'T REQUIRE THE COMPLETE REMOVAL OF THE DASH TO REPAIR IT, MUCH CONTINUE WITH A DESIGN WITH SO MANY PROBLEMS. YEARS LATER AND THE PROBLEM HAS HAPPENED AGAIN. IN ADDITION I CAME ACROSS TSB ARTICLE NUMBER 98-23-20 IN MY SEARCHES, BUT COULDN'T FIND THE ARTICLE AT YOUR WEB-SITE. I ALSO HAVE HAD THE TRANSMISSION REBUILT TWICE AND FINALLY REPLACED IT WITH ONE FROM A SALVAGE YARD. I COULDN'T SEE REPAIRING IT A THIRD TIME WHEN A FORD TECHNICIAN AND PRIVATE YARD COULDN'T FIX IT. BOTH TIMES WITHIN 13 MONTHS AFTER REPAIR, THE CAR WOULD SUDDENLY COMPLETELY FAIL AND TACH OUT AS IF IT WERE IN NEUTRAL. I COULD GET IT TO DO IT WITH A FORD TECHNICIAN AND HIS CODE SENSOR PLUGGED IN. THIS HAS COME CLOSE TO HAVING ME GET REAR ENDED ON THE INTERSTATE 65, ESPECIALLY WHEN ITS IN CRUISE CONTROL. FOR NO REASON AT ALL THE TRANSMISSION WOULD COMPLETELY DISENGAGE AND THE ENGINE WOULD ALMOST COMPLETELY TACK OUT BEFORE I COULD HIT THE BRAKE PEDALS TO DIS-ENGAGE. TO MAKE A LONG STORY SHORT, I'VE SPENT ALMOST $6000 IN REPAIRS SINCE OWNING THIS VEHICLE. IN ADDITION, I'VE HAD IT IN FOR MANY RECALLS. ALL I'VE EVER GOT OUT OF FORD OR THE DEALERS IS, SORRY ABOUT YOUR LUCK. SURELY THERE IS SOMETHING YOUR AGENCY CAN DO ABOUT THIS. MY TRANSMISSION PROBLEMS, WERE PRETTY SCARY. *JB

NHTSA #: 10060649
mediumPOWER TRAIN
Filed: Jan 2004

THE AUTOMATIC 4WD SYSTEM SELECTS 4WD ON DRY PAVEMENT DURING SHARP TURNS CAUSING THE GEARS TO BIND, INTERMITTENTLY - ABOUT HALF THE TIME. HOWEVER THE SAME "AUTOMATIC" 4WD SELECTION DOES NOT RESULT IN 4WD WHEN WHEELS ARE SLIPPING. IN FACT THE IMPLEMENTATION OF 4WD WHEN "AUTO" IS SELECTED SEEMS TO BE COMPLETELY RANDOM. THIS HAS HAPPENED SINCE THE VEHICLE WAS NEW. I COMPLAINED TO THE DEALER WHEN IT WAS UNDER WARRANTY AND THEY SAID "IT IS SUPPOSED TO DO THAT." I AM ABOUT TO REWIRE THE SYSTEM TO A MANUAL SELECTOR AS I AM NOW ON MY OWN WITH THE WARRANTY EXPIRED. HOWEVER FORD HAS SEEN THE LAST OF MY MONEY. *CB

NHTSA #: 10054364
mediumPOWER TRAIN
Filed: Jan 2004

TRANSFER CASE FAILED WITH NO APPARENT PROBLEMS. WHEN TAKEN APART BY TECH. IT LOOKED PERFECTLY FINE. MUST HAVE COMPLETE REPLACE OF TRANSFER CASE, CAN'T JUST CHANGE PARTS. MSN AUTO-TECS BRINGS UP A NUMBER OF MECHANICS WHO FOUND SAME PROBLEMS. FORD HAS BUILT BETTER AFTER MARKET REPLACEMENT BUT NEVER NOTIFIED ANYONE OF THIS PROBLEM. SOME MECHANICS SAY THAT CUSTOMERS HAVE BROUGHT IN WITH THIS PROBLEM AND THEY HAVE NEVER ENGAGED THEIR 4X4.

NHTSA #: 10071321
mediumPOWER TRAIN
Filed: Jan 2004

TRANSMISSION OUT BEFORE I REACHED 87,000 MILES. WHEN MY HUSBAND CHANGED THE TRANSMISSION FLUID, LARGE CHUNKS OF METAL CAME OUT. THE PROBLEM OCCURED WHEN DRIVING HOME FROM KROGERS AND VEHICLE DID NOT SHIFT OUT OF 2ND GEAR, RMPS WENT UP PAST 4000, THEN VEHICLE WOULD LOSS POWER. WOULD TAKE MY FOOT OFF GAS TIL RMPS 0, THEN REPEAT THIS CYCLE FOR MY 5 MILES HOME. MY HUSBAND TOWED VEHICLE TO PEFFLEY FORD OF DAYTON, OHIO ON DEC 24, 2003. THEY SAID THIS IS NORMAL FOR THAT MANY MILES, BUT ACCORDING TO MY SEARCH, THIS IS NOT. FORD TRANSMISSIONS HAVE BEEN PROBLEMS FOR OTHER BUYERS. COULD HAVE BEEN FATAL IF I WAS ON INTERSTATE. WE ARE BEING CHARGE $2100 FOR A NEW TRANSMISSION, TODAY IS JAN 1, 2004 AND I DON'T EVEN HAVE IT BACK.*AK

NHTSA #: 10051480
mediumPOWER TRAIN
Filed: Dec 2003

THE TRUCK'S OVERDRIVE LIGHT BLINKED AND THE ENGINE LIGHTS CAME ON. WHEN THIS OCCURRED THE TRUCK FAILED TO GO INTO OVERDRIVE AND THE # 3 CYLINDER MISFIRED. THE DEALERSHIP INDICATED THIS COULD BE CAUSED BY AUTOMATIC TRANSMISSION FAILURE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM

NHTSA #: 10051965
mediumPOWER TRAIN
Filed: Dec 2003

I HAVE A 1997 FORD EXPLORER THAT IS DIFFICULT AND SOMETIMES IMPOSSIBLE TO GET INTO FIRST AND REVERSE. IT EXHIBITS TYPICAL PREMATURE SLAVE CYLINDER FAILURE. *JB

NHTSA #: 10049297
mediumPOWER TRAIN
Filed: Dec 2003

WHILE DRIVING THE VEHICLE, AUTOMATIC TRANSMISSION DOESN'T SHIFT PROPERLY AND ENGAGE FROM DRIVE TO NEUTRAL. DEALER HAS INSPECTED BUT WASN'T ABLE TO DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *PH

NHTSA #: 10050036
mediumPOWER TRAIN
Filed: Nov 2003

LOSS OF REVERSE. FAILURE OF BEARING RACE ABOVE VALVE BODY CAUSED FLUID TO BE PORTED TO BOTH FORWARD AND REVERSE DRIVE AT SAME TIME. WHEN REVERSE WAS SELECTED, THE VEHICLE WOULD ONLY TRAVEL IN REARWARD DIRECTION TWO TO THREE FEET BEFORE BINDING AND ALL MOTION CEASED. DRIVE FORWARD WAS NOT ADVERSELY EFFECTED BEFORE THE REPAIRS WERE COMPLETED. FORD MOTOR COMPANY RECOMMENDED THE REPLACEMENT OF THE TRANSMISSION WITH A REBUILT UNIT AT THE COST OF $2800. WITH ONLY 61000 MILES ON THE VEHICLE, I OPTED FOR A SECOND OPINION. A RELIABLE TRANSMISSION SHOP DIAGNOSED THE PROBLEM WITH THE "EXPLODER" TRANSMISSION AND COMPLETELY REBUILT THE UNIT FOR HALF THE FORD REPLACEMENT COST. *LA

NHTSA #: 10047480
mediumPOWER TRAIN
CrashFiled: Oct 2003

CONSUMER TURNED ON THE IGNITION SWITCH AND THE ALARM CHIMED, INDICATING THAT A DOOR WAS AJAR. DRIVER GOT OUT TO CHECK THE DOORS. HEARD SOMETHING THAT SOUNDED LIKE THE GEAR WAS ENGAGING. THEN VEHICLE SUDDENLY BEGAN TO ROLL BACKWARDS. CONSUMER GRABBED THE STEERING WHEEL BUT WAS DRAGGED 300 FEET BEFORE THE VEHICLE CAME TO A STOP BY SLAMMING INTO A NEIGHBOR'S HOUSE.*AK

NHTSA #: 10044560
mediumPOWER TRAIN
Filed: Mar 2003

THE FRONT DIFFERENTIAL HAD TO BE REPLACED.*JB

NHTSA #: 10009964
mediumPOWER TRAIN
Filed: Feb 2003

THE VEHICLE WILL NOT SHIFT BACK TO AUTO, ITS STUCK ON AUTO LOW. PLEASE PROVIDE ANY FURTHER INFORMATION. PH

NHTSA #: 10006773
mediumPOWER TRAIN
Filed: Jan 2003

CONSUMER'S VEHICLE IS EQUIPPED WITH AUTOMATIC 4-WHEEL DRIVE AND OPTION WAS TURNED ON. WHILE DRIVING THERE WAS A NOISE, THE VEHICLE BEGAN JERKING AND TRANSMISSION STARTED CLUNKING ALMOST CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. *JB

NHTSA #: 10002592
mediumPOWER TRAIN
Filed: Dec 2002

TRANSMISSION FAILURE. TS

NHTSA #: 10000176
mediumPOWER TRAIN
Filed: Nov 2002

WHILE DRIVING AT HIGHWAY SPEED, CONSUMER STATES "THERE WAS A SUDDEN BIG BANG AND THEN SOUND LIKE A MACHINE GUN". CONSUMER TRIED TO KEEP DRIVING, WHEN A BIG CLOUD OF SMOKE EMERGED FROM THE REAR. CAUSE IS UNKNOWN. DEALER STATES TRANSFER CASE HAD COMPLETELY LOCKED UP. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

NHTSA #: 8023423
mediumPOWER TRAIN
Filed: Oct 2002

LOSS OF DRIVE ACCOMPANIED BY A RATCHETING NOISE COMING FROM THE TRANSFER CASE DURING COAST OR DECELERATION OR WHEN IN REVERSE. AFTER RESEACHING THIS PROBLEM ON THE NET I HAVE FOUND MANY WITH THIS SAME PROBLEM. THE DEALER SAYS THE TRANSFER CASE MUST BE REPLACED AT COST OF $3000.00. THE SEPTEMBER ISSUE OF GEARS MAGIZINE HAS AN ARTICLE ON PAGE 64 THAT ADDRESS THE CAUSE AND HOW TO CORRECT IT. AND STATES THAT THIS IS A DEFECT. HOWEVER THE ARTICLE SAYS THAT IT IS CHEAPER AND MORE EFFICIENT TO BUY A NEW UNIT. YOU WOULD THINK THAT A PROBLEM LIKE THIS SHOULD AT LEASED BE ADDRESSED BY FORD. DT

NHTSA #: 768746
mediumPOWER TRAIN
Filed: Jul 2002

CONSUMER STATES THERE IS A CLUNKING NOISE WHEN IN REVERSE. *SLC

NHTSA #: 566985
mediumPOWER TRAIN
Filed: Jul 2002

WHILE ON VACATION FROM CALIFORNIA GOING TO MONTANA I WAS DRIVING DOWN A 7% GRADE WITH MY FAMILY IN THE CAR, OUR TRANSMISSION STARTED TO SPIN AND WE LOST ALL FOWARD/BACKWARD PROPULSION. UPON CONTACTING THE NEAREST FORD DEALER, THEY STATED THE O-RINGS ON OUR NEW TRANSMISSION FILTER WERE BROKEN. THEY STATED THEY REPLACED THEM AND CHARGED US 200+ DOLLARS (WE HAVE SINCE FOUND OUT THAT THERE ARE NO O-RINGS ON THE TRANSMISSION FILTER FOR THIS MAKE AND MODLE OF VEHICLE) THE PROBLEM REOCCURED WHILE IN THE MOUNTAINS. FORD THEN STATED THAT WE NEEDED A NEW TRANSMISSION, HOWEVER, IN THE TOWN WE WERE IN ON VACATION, THEY WERE UNABLE TO PUT ONE IN. WE THEN TOOK THE VEHICLE TO THE GMC DEALER WHO PUT IN THE TRANSMISSION ACCORDING THE INSTRUCITON AND RECOMMENDATION FROM FORD AT A COST OF $2700. THE GMC DEALER WAS HAVING DIFFICULTY FINDING A SUITABLE PLACE TO ATTACH THE OVERDRIVE WIREING TO THE NEW TRANSMISSION. FORD TALKED THEM THROUGH IT AND I AND MY TWO SMALL CHILDREN WERE ON OUR WAY HOME (AFTER FLYING MY HUSBAND HOME WHO HAD TO RETURN TO WORK). WE WERE HEADED OUT OF TOWN AND THE TRANSMISSION STARTED TO SPIN AGAIN. WE WERE TOWED BACK TO THE GMC DEALER WHO CONTACTED THE FORD TECHS. THE FORD TECHS. STATED THAT THE TRANSMISSION HARNESS THAT WAS ORIGINALLY PUT ON OUR VEHICLE WAS NOT CORRECT AND THAT THEY HAVE BEEN HAVING A LOT OF PROBLEMS WITH THEM BECAUSE THEY DON'T ALLOW THE VEHICLE TO SHIFT PROPERLY AND EVENTUALLY EVERYTHING LOCKS UP. THEY STATED THAT IT SHOULD BE RECALLED BUT HASN'T YET. THEY SENT THE GMC DEALER A NEW HARNESS WHICH STILL WAS NOT THE RIGHT ONE. THE GMC DEALER THEN BUILT A HARNESS FOR MY VEHICLE TO GET ME HOME AS I HAD BEEN STRANDED IN MONTANA FOR THREE WEEKS AT THIS POINT LIVING IN MOTEL ROOMS WITH MY TWO SMALL CHILDREN. AT THIS POINT FORD IS TAKING NO RESPONSIBLITY FOR THIS PROBLEM. NOW MY VEHICLE IS AT THE FORD SERVICE CENTER IN TEMECULA CA AND THERE CONT. TO BE A PROBLEM WITH THE TRANSMISSION. HELP PLEASE THIS IS AN EXTREME DANGER!!*AK

NHTSA #: 764694
mediumPOWER TRAIN
Filed: Jul 2002

ON SLIGHT INCLINES VEHICLE ROLLS EITHER UP OR DOWN HILL. DEALER HAS BEEN NOTIFIED.*AK

NHTSA #: 8013204
mediumPOWER TRAIN
Filed: Jun 2002

WHILE VEHICLE IS PARKED ON SLIGHT INCLINE, VEHICLE ROLLS EITHER UP OR DOWN HILL. *AK CONSUMER STATES THIS HAPPENS WHEN THE ENGINE IS TURNED OFF AND THE EMERGENCY BRAKE HAS NOT BEEN APPLIED. *SLC

NHTSA #: 8012958
mediumPOWER TRAIN
Filed: May 2002

TRANSFER CASE BEARING BROKE WHILE DRIVING, CAUSING EXCESSIVE SHIMMERING AND SHAKING, DRIVER LOST CONTROL AND THE VEHICLE WENT OFF THE ROAD IMMEDIATELY. AFTER REPAIRS, MAIN DRIVESHAFT BEARING FAILED WITH SAME RESULT.*AK

NHTSA #: 8010529
mediumPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Apr 2002

ENGINE HAS BEEN SOUNDING DIFFERENT SINCE THROTTLE RECALL OOV422000 WAS DONE IN DECEMBER OF 2001. WHILE DRIVING 75-80 MPH THERE WAS A LOUD NOISE. VEHICLE WAS TAKEN TO DEALER WHO STATED TRANSMISSION NEEDED TO BE REPLACED. *AK

NHTSA #: 8008642
mediumPOWER TRAIN
Filed: Mar 2002

MY VEHICLE DEVELOPED A CLUNK IN THE REAR END WHICH I ASSUMED WAS A PROBLEM WITH THE REAR DIFFERENTIAL. WHEN I TOOK IT TO MY MECHANIC HE FOUND THERE WAS A PROBLEM IN THE TRANSFER CASE. AFTER REPAIRING THE TRANSFER CASE HE THEN FOUND THAT THE PROBLEM ORIGINATED IN THE TRANSMISSION AND THAT IT WAS A COSTLY REPAIR. I WOULD NOT HAVE THOUGHT MUCH ABOUT THIS EXCEPT FOR THE FACT THAT HE HAD ANOTHER FORD EXPLORER WITH THE SAME PROBLEM IN HIS SHOP AT THE SAME TIME. I CONTACTED FORD MOTOR COMPANY ABOUT THIS PROBLEM BUT THEY DENY EVER HAVING THIS PROBLEM OR HAVING ANY DEALERSHIPS REPORTING THIS TYPE OF DEFECT.*AK

NHTSA #: 759375
mediumPOWER TRAIN
Filed: Mar 2002

CONSUMER STATED THE TRANSFER CASE IN THE FRONT AND REAR FELL OUT, DEALER WAS UNABLE TO CORRECT THE PROBLEM COMPLETELY, THE VEHICLE WAS EVENTUALLY SOLD.*JG

NHTSA #: 564634
mediumPOWER TRAIN
Filed: Mar 2002

CONSUMER STATED THE TRANSFER CASE IN THE FRONT AND REAR FELL OUT, DEALER WAS UNABLE TO CORRECT THE PROBLEM COMPLETELY, THE VEHICLE WAS EVENTUALLY SOLD.*JG

NHTSA #: 564634
mediumPOWER TRAIN
Filed: Feb 2002

THE CONSUMER STATES THAT BOTH FRONT AXLES FAILED IN THE SAME WAY: THE RUBBER SLEEVE SPLIT ALLOWING GREASE TO COME OUT CAUSING THE MOVING METAL PARTS TO DISINTEGRATE. THE CONSUMER DOESN'T DRIVE OVER ROUGH TERRAIN, ALTHOUGH I WOULD EXPECT AN ALL WHEEL DROVE TO BE ABLE TO DO SO W/OUT DAMAGE TO THE AXLES. THE CONSUMER'S MECHANIC HAS REPLACED THE AXLES ON THREE EXPLORERS IN TWO MONTHS IN AN AREA WITH A SMALL POPULATION SEEMS MORE THAN COINCIDENCE. *SCC

NHTSA #: 564500
mediumPOWER TRAIN
Filed: Feb 2002

VEHICLE WAS TAKEN TO DEALERSHIP DUE TO NOISE COMING FROM FRONT END. DEALER DETERMINED THAT FRONT DIFFERENTIAL WAS BROKEN AND HAD TO BE REPLACED.*AK

NHTSA #: 8003706
mediumPOWER TRAIN
Filed: Jan 2002

VEHICLE WOULD MAKE A "GRINDING" NOISE WHILE ACCELERATING AND STOPPING. A DEALERSHIP AND INDEPENDENT MECHANIC CONCLUDED THAT NOISE WAS COMING FROM TRANSFER CASE, V8 ENGINE, AUTOMATIC TRANSMISSION, ALL-WHEEL DRIVE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK

NHTSA #: 8003033
mediumPOWER TRAIN
Filed: Jan 2002

LEFT FRONT DRIVE SHAFT WORN OUT AND REPLACED. *YH

NHTSA #: 564170
mediumPOWER TRAIN
Filed: Jan 2002

CONSUMER STATED THE OVERDRIVE LIGHT WAS ILLUMINATED, CONSUMER WAS INFORMED THAT THE CONVERTER NEEDED TO BE SERVICED AT A TRANSMISSION SHOP.*JB

NHTSA #: 564085
mediumPOWER TRAIN
Filed: Jan 2002

CONSUMER STATED THE OVERDRIVE LIGHT WAS ILLUMINATED, CONSUMER WAS INFORMED THAT THE CONVERTER NEEDED TO BE SERVICED AT A TRANSMISSION SHOP.*JB

NHTSA #: 564085
mediumPOWER TRAIN
Filed: Jan 2002

GETTING ON HIGHWAY AT 55 MPH, STEERING WHEEL AND FRONT OF CAR BEGAN EXCESSIVE VIBRATING (SHAKING AND SPUTTERING). CAR CUT OFF AT SIDE OF ROAD. TOWED TO DEALER WHO SAID THEY NEVER HEARD OF SYMPTOMS AND COULD NOT REPRODUCE PROBLEM (AFTER 4 DAYS). ON DAY 4 THEY TOLD ME IT WAS MY DRIVESHAFT WHICH NEEDED TO BE REPLACED. CAR HAS NOT BEEN THE SAME SINCE AND STILL MAINTAINS A CONSTANT VIBRATING ALTHOUGH SIGNIFICANTLY DIFFERENT THAN FIRST EPISODE. CAR STILL HAS TROUBLES AT 70-75 MPHS.*AK

NHTSA #: 757111
mediumPOWER TRAIN
Filed: Jan 2002

CONSUMER EXPLAINS THAT WHILE HAVING PARKED THE VEHICLE IN A DRIVEWAY WITH A SLIGHT INCLINE, DRIVER LEFT THE VEHICLE RUNNING IN PARK, WHILE STANDING IN THE DOORWAY THE VEHICLE ROLLED UP THE DRIVEWAY AND STRUCK ANOTHER VEHICLE. *JG

NHTSA #: 564007
mediumPOWER TRAIN
Filed: Jan 2002

CONSUMER EXPLAINS THAT WHILE HAVING PARKED THE VEHICLE IN A DRIVEWAY WITH A SLIGHT INCLINE, DRIVER LEFT THE VEHICLE RUNNING IN PARK, WHILE STANDING IN THE DOORWAY THE VEHICLE ROLLED UP THE DRIVEWAY AND STRUCK ANOTHER VEHICLE. *JG

NHTSA #: 564007
mediumPOWER TRAIN
Filed: Jan 2002

AFTER THE CAR WAS BROKEN ON HIGHWAY 20 WEST, :MAKING A LOT OF NOISE [ SOUND LIKE THE FLAT , BUT LUCKY, THE TIRES ARE GOOD ] . THE CAR LOST CONTROL AND STOP NEAR THE EXIT , ABOUT 1 MILE TO THE " MILLBURY FORD DEALER ". , L LOOKED DOWN UNDER THE CAR : SEEING THE AXLE WHICH CONNECTED TO THE REAR DIFFDERENTIAL ASSEMBLY BY THE "U JOIN " WAS BROKEN , IT PULL APART , AND DROP ON THE GROUND . THEN CALL A TOW-TRUCK , AND A POLICEMAN STOPPED BY FOR GUIDING THE TRAFFIC TO AVOID ,PREVENT ACCIDENT ..ETC.. FOR SAFETY .*AK

NHTSA #: 756396
mediumPOWER TRAIN
Filed: Dec 2001

AT 45,000 MILES TRANSMISSION HAD TO BE REPLACED. AT 70, 000 VEHICLE STARTED TO HESITATE. CONSUMER TOOK VEHICLE TO DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

NHTSA #: 899802
mediumPOWER TRAIN
Filed: Oct 2001

THERE'S A WINDING AND GRINDING NOISE WHENEVER TRAVELING AT HIGH SPEEDS. IT IS AN INTERMITTENT PROBLEM WITH VEHICLE GOING INTO REVERSE WITHOUT WARNING.*AK

NHTSA #: 897459
mediumPOWER TRAIN
Filed: Oct 2001

HAD STARTED VEHICLE & SHIFTED INTO REVERSE AND TRANSMISSION LOCKED UP. RESHIFTED BACK TO DRIVEAND THEN INTO REVERSE AGAIN TRANSMISSION LOCKED UP. WHEN IT HAPPENED A THIRD TIME, TRANSMISSION DAMAGED LEFT FRONT TIRE. VEHICLE NOW AT DEALERSHIP. *AK

NHTSA #: 897390
mediumPOWER TRAIN
Filed: Aug 2001

WHEN TRYING TO PASS, OR EVEN WHEN ACCELERATING, THE TRANSMISSION WILL COMPLETELY DISENGAGE! THE PROBLEM IS THAT YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN. THIS HAS ALMOST CAUSED ME TO CRASH IN TWO CASES WHILE PASSING ANOTHER VEHICHLE. WHEN THIS OCCURS IT'S AS IF YOU INTENTIONALLY PUT THE TRANSMISSION IN NEUTRAL. THERE IS NO SLIPPAGE, JUST COMPLETE DISENGAGEMENT. I HAVE EVEN HAD IT COMPLETELY SHIFT INTO NEUTRAL WHILE OPERATING IN CRUISE CONTROL ON THE INTERSTATE. BELIEVE ME IT'S REALLY SCARY WHEN YOUR ENGINGE COMPLETELY TACHS OUT AT THIS SPEED. IT'S A WONDER THE ENGINE DIDN'T BLOW BEFORE I TAPPED THE BRAKE PEDAL. THE TRANSMISSION HAS BEEN COMPLETELY REBUILT TWICE AND REPAIRED ONCE. COSTS TO ME SO FAR IN REPAIRING THIS TRANSMISSION HAVE BEEN $3000 AND COUNTING FOR THE LAST TIME. THE REPAIRS WERE MADE AT A FORD DEALER AND AN INDEPENDENT. AGAIN, THE TRANSMISSION IS DOING THE SAME THING AFTER 13,000 MILES. WHAT'S BAD IS THAT FORD TECHNICIANS, NOR THEIR TECHNICAL SERVICE DEPARTMENT, CAN CORRECT THE PROBLEM. THEIR DIAGNOSTIC EQUIPMENT SHOWS NO PROBLEM. I HAVE TO TAKE IT ON THE ROAD TO SHOW THE MECHANIC HOW IT'S OPERATING WHICH TAKES A PRETTY GOOD TEST DRIVE. AGAIN THEIR ONLY SUGGESTION IS ANOTHER COMPLETE REBUILD SINCE THEY ARE CLUELESS. UNFORTUNATLEY, THIS TIME, IT IS ONE THOUSNAND MILES OVER THEIR WARRANTY PERIOD. THIS IS EXTREMELY DANGEROUS IN MY OPINION. IF I'M HAVEING THIS TROUBLE, THEN SURELY OTHERS ARE EXPERIENCING THE SAME. THANKS FOR YOUR TIME, AND IF YOU NEED FURTHER INFORMATION PLEASE CALL OR CONTACT ME. I HAVE ALL MY RECORDS.*AK

NHTSA #: 749818
mediumPOWER TRAIN
Filed: May 2001

THIS VEHICLE HAS A EMMISIONS RELATED TORQUE CONVERTER PROBLEM WHICH MUST BE REPAIRED BY AN AUTHORIZED FORD DEALER. IT EFFECTS THE THE SHIFTING OF THE TRANSMISSION AND THE ENGAGING OF THE TORQUE CONVERTER. THIS PROBLEM WAS REPORTED TO THE DEALER ON AUGUST 17, 1999 WITH 22,941 MILES AND AGAIN ON FEBRUARY 2, 2000 WITH 32,304 MILES. THE DEALER STATED IT WAS A NORMAL CHARACTERISTIC AND SINCE NO TROUBLE LIGHTS COME ON THAT THE FORD DIVISION WOULD NOT BE WILLING TO DO ANYTHING ABOUT THE PROBLEM. THIS IS FORDS PROBLEM NOT MINE I HAVE BEEN DRIVING THIS VEHICLE UNDER MUCH STRESS DAILY AND FORD NEEDS TO OWN UP TO THE PROBLEM AND MAKE THE REPAIR AT THEIR COST NOT MINE. FORD MADE THE FAULTY VEHICLE AND I SHOULD NOT BE LEFT WITH THE EXPENSE OF FIXING THEIR FAULTY EQUIPMENT. LET ME ADD TORRINGTON FORD WILL NOT BE INVOLVED IN THIS NOR WILL THEY TOUCH THIS VEHICLE. THE FORD DEALERSHIP WILL BE OF MY CHOICE AND I WANT A LOANER VEHICLE WHILE THE REPAIR IS BEING MADE. I DON'T CARE IF THEY HAVE TO REPLACE THE TRANSMISSION, TORQUE CONVERTER, FRONT DRIVESHAFT AND THE PINION SEAL. THIS VEHICLE IS FAULTY AND IT WILL NOT BE AT MY EXPENSE. THANK YOU, [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA #: 745788
mediumPOWER TRAIN
Filed: May 2001

THE CRANK/DRIVE SHAFT COMPLETELY SHEARED OFF AND FELL OUT WITH THE PULLEY STILL ATTACHED. THE DEALER'S SERVICE MANAGER AND THREE OTHER SERVICE PERSONNEL STATED THEY HAVE NEVER SEEN ANYTHING LIKE THIS BEFORE. THE SERVICE MANAGER ALSO STATED HE COULD NOT EVEN BEGIN TO EXPLAIN HOW IT WOULD HAVE HAPPENED.

NHTSA #: 745647
mediumPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Apr 2001

WHILE DRIVING ABOUT 55 MPH VEHICLE SUDDENLY ACCELERATED WITHOUT PRIOR WARNING, AND ODOMETER WILL STAY STUCK IN PLACE.*AK CONSUMER STATES VEHICLE HAS BEEN REPAIRED, AND TRANSMISSION HAS BEEN REBUILT. *JB

NHTSA #: 886310
mediumPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Apr 2001

IS THIS LEGAL TO SELL A VEHICLE NEW OR USED WITH SERIOUS SAFETY RECALLS, THEY HAVE JEOPORDIZED MY SAFETY IN THIS VEHICLE. SUDDEN ENGINE ACCELERATION AND TACHOMETER RE-LINE AT PASSING GEAR. SHIFTING INTO LOW GEAR PRIOR TO 1800RPMS. ENGINE NOISE AT START UP. OVERHEATING CAUSING DAMAGE TO THE TRANSMISSION, I.E. TORQUE CONVERTER FAILURE. IDLES AT 1200.RPMS AND FLUCTUATES. WHAT ETHICS DO THESE DEALER POSSESS AND DO THEY NOT SAFETY INSPECT THEM PRIOR TO SALES, THEY LET ME DRIVE OFF THE LOT. THIS VEHICLE IS CURRENTLY IN SERVICE FOR THE FAILED PARTS AFTER PURCHASING IT ON NOVEMEBER 1,2000. I HAVE FIRESTONE AT TIRES YET TO BE INSPECTED.

NHTSA #: 744185
mediumPOWER TRAIN
Filed: Apr 2001

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA #: 743679
mediumPOWER TRAIN
Filed: Mar 2001

ON TWO OCCASIONS THE DRIVESHAFT BROKE WITHOUT WARNING CAUSING THE DRIVER TO LOOSE TEMPORARY CONTROL OF THE VEHICLE. NLM

NHTSA #: 560445
mediumPOWER TRAIN
Filed: Jan 2001

TRANSFER CASE FAILED WITH NO REASON. THE 4 WHEEL DRIVE IS NEVER USED. WHEN BEING FIXED THEY FOUND CHUNCKS OF METAL IN THE TRANSFER CASE. IT APPEARED TO BE DEFECTIVE. FORD IS IS DENYING THIS. *AK

NHTSA #: 740099
mediumPOWER TRAIN
Filed: Dec 2000

WHILE TRAVELING DOWN A HILL AND LETTING OFF THE GAS, THE TRANSFER CASE MAKES A GRINDING SOUND, DEALER STATED THAT THE TRANSFER CASE IS DEFECTIVE. *SLC

NHTSA #: 785119
mediumPOWER TRAIN
Filed: Dec 2000

THE LAST REPAIR WAS A THIRD TIME THE FRONT END SEAL HAVE FAILED. THE SERVICE DEALER CUSTOMER SERVICE ATTENDENT STATE THAT HE HAD SIX EXPLORERS THAT MORNING FOR THE SAME FAILURE. FORD MOTOR CO. COULD NOT PROVIDE ME WITH INFROMATION REGARDING IF THIS WAS A COMMON OCCURANCE FOR THIS VEHICLE.*AK

NHTSA #: 737745
mediumPOWER TRAIN
Filed: Dec 2000

SEE DESCRIPTION FROM ANOTHER DISSATISFIED OWNER AT ODI ID: 702324. NO SAFETY DEFECT LISTED IN SUMMARY. *AK( DOT NUMBER: )

NHTSA #: 737648
mediumPOWER TRAIN
Filed: Dec 2000

INTERMITTENTLY WHEN DRIVING OVERDRIVE LIGHT FLASHES AND JERKS FORWARD. DEALER HAS INSPECTED VEHICLE. *AK

NHTSA #: 875815
mediumPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Oct 2000

WHILE GOING UP HILL CAR WAS BACKING BACK DOWN HILL. TOOK VEHICLE TO DEALER, AND HAD TRANSMSSIION REPLACED. FEBRUARY 2000, CONSUMER HAD TO GET A TOTAL OF 3 TRANSMSSIONS.ON 07-OCT-2000, WHILE WAITING AT A LIGHT, CONSUMER TOOK FOOT OFF OF BRAKE AND VEHICLE ROLLED BACKWARDS. *AK

NHTSA #: 873935
mediumPOWER TRAIN
CrashFiled: Oct 2000

WHILE VEHICLE WAS PARKED IN THE NEUTRAL POSITION, AND EMERGENCY BRAKE ON, VEHICLE JERKED AND ROLLED, CAUSING A COLLISION. DEALER HAS INSPECTED THE VEHICLE.*AK

NHTSA #: 873742
mediumPOWER TRAIN
Filed: Oct 2000

4 WHEEL DRIVE IS INOPERATIVE, THE DEALER DRAINED AND FILLED THE TRANSFER CASE. *SLC

NHTSA #: 556684
mediumPOWER TRAIN
Filed: Sep 2000

CONNECTOR SEAL BETWEEN THE ENGINE AND THE TRANSMISSION WAS LEAKING CAUSING A BANG WHEN VEHICLE WAS PUT INTO REVERSE. NLM

NHTSA #: 554271
mediumPOWER TRAIN,TIRES
Filed: Aug 2000

CONSUMER HAD SEEN LEFT FRONT TIRE SHOW INITIAL SEPARATION. CONSUMER BELIEVED IT WAS THE AXLE. *AK

NHTSA #: 867229
mediumPOWER TRAIN
Filed: Jul 2000

MECHANIC MADE COMMENT THAT SEALS IN TRANSMISSION WERE DEFECTIVE AND WERE SUPPOSED TO BE REPLACED BUT DEALER NEGLECTED TO DO SO WHEN VEHICLE WAS TRADED IN OR IN FOR PRIOR SERVICES. *AK

NHTSA #: 725952
mediumPOWER TRAIN
Filed: Jul 2000

TRANSFER CASE FAILED. *MJS

NHTSA #: 552928
mediumPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Jul 2000

THE 4-WHEEL DRIVE LITES (4-WHEEL DR-LOW & 4-WHEEL DR) AND THE CRUISE CONTROL LITE BEGAN FLASHING ON THE DASH. I STOPPED AT A FORD DEALERSHIP, POCATELLO, IDAHO. THEY PUT ON COMPUTER, BUT SAID THEY COULD FIND NOTHING IN THE GEM MEMORY, SO ADVISED ME TO DRIVE ON TO SALT LAKE CITY, BUT DO NOT PUT IN CRUISE CONTROL, AND THIS WOULD NOT HARM THE CAR'S EQUIPMENT OR BE UNSAFE. I RETURNED FROM MY TRIP AND STOPPED AT A RETIREMENT HOME'S PARKING LOT IN IDAHO FALLS ON JULY 1, 2000 AND THE CAR MADE "BANGING" NOISES WHEN REVERSED OUT OF THE PARKING SLOT. THE DASH LITES THAT HAD BEEN FLASHING PREVIOUSLY WERE NOT SHOWING. I CALLED THE BROADWAY FORD DEALERSHIP THAT SERVICES THE CAR TO HAUL IT IN FOR REPAIR. THEY FOUND THE SENSORS WERE NOT WORKING PROPERLY. THEN THEY TEST DROVE THE CAR AND SAID IT HAD A NOISE IN THE TRANSFER CASE AND THOUGHT THEY SHOULD INVESTIGATE. THEY FOUND SHAVINGS IN THE FLUID, AND HAVE PARTS ON ORDER. I AM ALARMED AT WHAT MIGHT HAVE HAPPENED WHILE DRIVING ON THE INTERSTATE TO AND FROM SALT LAKE CITY AT 75 MPH, AS THE CAR LURCHED AND BANGED IN REVERSE AND FORWARD GEAR WHEN I TRIED TO DRIVE OUT OF THE PARKING LOT AT THE RETIREMENT HOME. IT SEEMED TO HAVE THE GEARS LOCKED UP, OR THE TWO 4-WHEEL DRIVE TRANSMISSIONS NOT WORKING TOGETHER. THEY CANNOT ASSURE ME THAT THE TRANSMISSION MIGHT ALSO BE DAMAGED FROM THESE SENSORS NOT WORKING.*AK

NHTSA #: 725010
mediumPOWER TRAIN
Filed: May 2000

WHILE DRIVING ON HIGHWAY STARTED SLOWING DOWN AND HEARD A CLUNKING NOISE. WHEN LET GO THE GAS PEDAL, ALL 4 WHEELS LOCKED UP. ALSO, CV JOINT ON THE FRONT DRIVESHAFT HAD SEPARATED. *AK

NHTSA #: 862484
mediumPOWER TRAIN
Filed: Mar 2000

VEHICLE HAS BEEN TAKEN IN 4 TIMES - SOME PARTS REPLACED -DEALER CAN NOT FIND PROBLEM. FORD MOTOR COMPANY CONTACTED NOT RESOLVED. VEHICLE 4- WHEEL DRIVE LOW AND HIGH LIGHTS BLINK WHILE DRIVING THEN THE VEHICLE WILL NOT GO INTO 4 WHEEL DRIVE. AFTER YOU TURN OFF CAR AND RESTART THE SYSTEM RESETS AND 4 WHEEL DRIVE WORKS. THIS PROBLEM COULD BE DANGERIOUS AND COULD CAUSE AN ACCIDENT IF 4 WHEEL DRIVE DOES NOT WORK AND THIS WOULD ALSO PROBABLY INCLUDE AUTO 4 WHEEL DRIVE MODE FOR SLIPPERY CONDITIONS. *AK

NHTSA #: 720515
mediumPOWER TRAIN
CrashFiled: Mar 2000

4-WHEEL DRIVE ACTIVATED WHILE DRIVING AT 30MPH, CAUSING THE STEERING TO LOCK WHICH RESULTED IN A CRASH

NHTSA #: 720315
mediumPOWER TRAIN
CrashFiled: Mar 2000

- WHEEL DRIVE HIGH AND LOW ACTIVATED WHILE DRIVING AT 30MPH CAUSING THE STEERING TO LOCK WHICH RESULTED IN A CRASH. *AK

NHTSA #: 720317
mediumPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Mar 2000

EA99001, THROTTLE BODY SYSTEM MALFUNCTIONED, CAUSING THE VEHICLE TO JUMP FORWARD OR BACKWARD. ALSO, WHILE STARTING VEHICLE, IT WILL STALL OUT WHEN PLACING IT IN GEAR. OWNER THINKS PART SHOULD BE RECALLED. *AK *ML

NHTSA #: 858372
mediumPOWER TRAIN
CrashFiled: Feb 2000

AUTOMOBILE JUMPED OUT OF PARK AND ROLLED FORWARD AND HIT A POLE. NO INJURIES WERE SUSTAINED. *AK

NHTSA #: 855127
mediumPOWER TRAIN
Filed: Feb 2000

TRANSFER CASE WENT OUT TRAVELING BETWEEN SPEEDS OF 40-60 MPH, NO PULLING POWER IN GEAR.*AK

NHTSA #: 718270
mediumPOWER TRAIN
Filed: Jan 2000

4 WHEEL DRIVE STUCK IN LOW. IF SWITCHED OUT OF LOW THE TRANSMISSION DISENGAGES FROM BOTH THE FRONT AND REAR AXEL SO THE VEHICLE JUST STOPS. EVEN THOUGH THE LIGHTS ON DASH INDICATE THE VEHICLE IS IN 4 WHEEL HIGH THE VEHICLE REMAINS IN 4 WHEEL LOW. WE HAVE HAD THE VEHICLE FOR 2 1/2 YEARS AND NEVER ONCE USED 4 WHEEL LOW. WITH THE SNOW THIS WEEK I USED 4 WHEEL LOW TO GET OUT OF THE DRIVEWAY. I DID NOT GO MORE THEN 3 FEET FORWARD WHEN THE TRANSMISSION BECAME STUCK. NOTHING I DID WOULD FIX THE PROBLEM. WHEN I CONTACTED FORD ALL THEY TOLD ME WAS MY VEHICLE WAS OUT OF WARRENTY SO I HAD TO PAY FOR IT. I KNOW FROM OTHER EXPLORER OWNERS THAT THIS IS A COMMON PROBLEM. THE FEAR HERE IS THAT THE 4 WHEEL DRIVE SYSTEM COMPLETELY DISENGAGES AND MY VEHICLE WITH MY FAMILY IS PUT AT RISK AS OTHERS COME UP ON US AT SPEED. THANKS FOR THE SITE. KEVIN

NHTSA #: 717967
mediumPOWER TRAIN
CrashFiled: Dec 1999

WHILE TRAVELING 55 MPH WITH SNOW ON PAVEMENT CONSUMER HEARD NOISE UNDER VEHICLE. ALL 4 WHEELS LOCKED UP, CAUSING TRUCK TO ROLLOVER. MANUFACTURER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK

NHTSA #: 854585
mediumPOWER TRAIN
CrashFiled: Dec 1999

WE (HERNDON, VA RESIDENTS - JANE, MY SON TJ-15, MY DAUGHTER BOBBIE-13, AND I) WERE RETURNING FROM SPENDING CHRISTMAS WITH JANE'S SISTER, ANNE, AND OUR BROTHER-IN-LAW, JACK, IN DETROIT. WE DEPARTED FROM FARMINGTON HILLS MI (DETROIT) AT 9:30AM IN A LIGHT SNOW. IT WORSENED AS WE GOT INTO OHIO, BUT THE ROADS WERE CLEARED AND IN SOME AREAS WERE SALTED. MOST TRAFFIC WAS MOVING AT APPROXIMATELY 50 MPH IN ONE LANE, THE FAR RIGHT ONE CLOSEST TO THE SHOULDER. THAT IS WHERE I WAS WHEN THE ACCIDENT OCCURRED. SHORTLY AFTER WE STARTED THE TRIP I HEARD A SERIES OF LOUD NOISES FROM UNDER THE CAR. MY SPORT UTILITY VEHICLE (SUV), A 1997 FORD EXPLORER, HAS A SERIES OF SETTINGS FOR 4 WHEEL DRIVE (4WD), I.E., AUTO 4WD, 4WD HIGH, AND 4WD LOW. AT THE TIME I BELIEVED THE NOISE TO BE THE CAR SHIFTING FROM 2WD TO 4WD AS IT SENSED THE ROAD CONDITIONS. I ATTEMPTED TO SET IT TO 4WD, BUT THE NOISE CONTINUED. SINCE THE NOISE DID NOT STOP I SET IT BACK TO THE SETTING I HAD IT IN MOST OF THE TIME. AT APPROXIMATELY 1PM, I AM CERTAIN THE TRANSMISSION FAILED LOCKING THE WHEELS, WHICH PUT ME INTO A SPIN. DURING THE SPIN THE CAR ROLLED OVER, WENT IN AND OUT OF A DITCH (LOCATED TO THE RIGHT OF THE SHOULDER OF THE ROAD) ON ITS SIDE, AND EVENTUALLY SETTLED RIGHT SIDE UP WITH THE FRONT OF THE CAR POINTED DOWNWARD INTO THE DITCH TOWARD THE HIGHWAY. I CONTACTED MY INSURANCE COMPANY AND THE CAR IS CURRENTLY LOCATED AT SUBURBAN COLLISION CENTER, 1151 WEST BAGLEY ROAD, BUREA, OH 44017 (440) 243-5533. *AK

NHTSA #: 716658
mediumPOWER TRAIN,UNKNOWN OR OTHER
Filed: Nov 1999

FORD POWERTRAIN SYSTEM DISENGAGED WHILE DRIVING DOWN A HIGHWAY WITH A STEEP GRADE. AUTO ENGINE BRAKING CONTROL WAS LOST WITH LOUD GEAR TEARING SOUNDS. VEHICLE SPEED IMMEDIATELY ENCREASED TO A DANGEROUS LEVEL DURING CURVED DOWN-HILL SETION OF THE ROAD. HEAVY APPLICATION OF BRAKES KEPT US FROM SLIDING OFF THE HIGHWAY AND DOWN THE MOUNTAIN SIDE. THERE WAS NO WARNING THAT THE FORD GEM CONTROL MODULE WAS FAILING AND SUBSEQUENTLY INSTRUCTING THE TRANSMISSION "TRANSFER" CASE TO RELEASE/ENGAGE IN SUCH A MANNER AS TO DESTROY THE POWERTRAIN AND DISCONNECT THE VEHICLE FROM THE POWERTRAIN. *AK

NHTSA #: 715065
mediumPOWER TRAIN
Filed: Feb 1999

TRANSMISSION PROBLEM OCCURRED BEGINNING IN OCTOBER 1997 UNTIL NOVEMBER 1998 WHEN VEHICLE WAS RETURNED TO FORD PER A LEMON LAW SETTLEMENT. TRANSMISSION PROBLEMS INCLUDED LACK OF POWER, LOSS OF POWER, ERRATIC IDLE AND THROTTLE. PLEASE CONTACT ME FOR MORE INFORMATION PER YOUR INVESTIGATION.

NHTSA #: 703708
mediumPOWER TRAIN
Filed: Feb 1999

PINION SEAL LEAKING.

NHTSA #: 607021
mediumPOWER TRAIN
Filed: Feb 1999

4-WHEEL DRIVE HUBS/ AXLE FAILURE. *YC

NHTSA #: 607942
mediumPOWER TRAIN
Filed: Jan 1999

VEHICLE IS NOT CONSITENT SWITCHING IN/OUT OF OVERDRIVE/4 WD -STICKS-FORD DENIES THERE IS A PROBLEM.

NHTSA #: 702324
mediumPOWER TRAIN
Filed: Dec 1998

BROUGHT VEHICHLE INTO DIFFERENT FORD DEALER TO COMPLAIN OF NOISE, WAS TOLD THAT IT WAS THE AIR PRESSSURE VALVE AND TO WAIT TILL IT GOT LOUDER TILL THEY WOULD FIX, ONE WEEK LATER TRANSMISSION FAILED, THEY SAY IT IS A CRACKED DRUM AND REPLACED ENTIRE TRANSMISSION...NEVER HAD AN AIR VALVE PROBLEM

NHTSA #: 701431
mediumPOWER TRAIN
Filed: Aug 1998

TRANSMISSION FAILED.

NHTSA #: 539352
mediumPOWER TRAIN
CrashFiled: May 1998

WHILE THE TRUCK WAS PARKED WITH THE IGNITION RUNNING, THE GEAR POPPED OUT OF PARK AND TOOK OFF IN DRIVE. THE DRIVER WAS ABLE TO JUMP IN THE TRUCK AND TURN OFF THE IGNITION SWITCH. THE TRUCK HIT A MAIL BOX, AND THE HOOD AND FENDER WERE DENTED. *AK

NHTSA #: 823266
mediumPOWER TRAIN
Filed: Apr 1998

WHILE DRIVING THE VEHICLE MADE A CRACKING NOISE, DRIVESHAFT FAILED, AND THEN BECAME UNABLE TO DRIVE. DEALER HAS FIXED IT. *AK

NHTSA #: 821180
mediumPOWER TRAIN
Filed: Feb 1998

WHILE DRIVING VEHICLE WOULD AUTOMATICALLY GO INTO 4- WHEEL DRIVE. CANNOT DRIVE ON DRY PAYMENT WHEN IN 4- WHEEL DRIVE. VHEICLE IS HEAVY GOING FOR STEERING. DEALER RESET COMPUTER & COULD NOT FIND ANYTHING WRONG. *AK

NHTSA #: 821572
mediumPOWER TRAIN
Filed: Jan 1998

WHEN CHANGING GEAR INTO REVERSE DEFECT IN TRANSMISSION WILL CAUSE A TEN SECONDS DELAY, VEHICLE WILL NOT MOVE BEFORE IT WILL ACTUALLY ENGAGE THE REVERSE GEAR. DEALER HAS REBUILT TRANSMISSION, NOW SAYING THIS IS NORMAL WITH VEHICLE. *AK

NHTSA #: 820616
mediumPOWER TRAIN
Filed: Jan 1998

WHEN BACKING UP, THE GAS PEDAL MAY STICK. YOU MUST TAP THE PEDAL TO DISENGAGE IT. IF THE TRANSMISSION IS IN DRIVE, THE VEHICLE MAY LURTCH FORWARD AND IF YOU'RE ON AN INCLINE IT MAY ROLL BACKWARDS BEFORE ENGAGING.

NHTSA #: 528248
mediumPOWER TRAIN
FireFiled: Dec 1997

TRANSMISSION LEAKED ON THE CONVERTER CAUSING FIRE.

NHTSA #: 526097
mediumPOWER TRAIN
CrashFiled: Dec 1997

WHILE DRIVING ALONG AT 25-3M MPH IN RAIN, AND AFTER ENGAGING 4-WHHEL DRIVE, VEHICLE FLIPPED OVER ON ITS TOP.

NHTSA #: 526857
mediumPOWER TRAIN
Filed: Aug 1997

DRIVING 68MPH ON HIGHWAY WHEN VEHICLE STARTED VIBRATING EXCESSIVELY. SLOWED DOWN FOR 1ST EXIT & VIBRATIONS DECREASED; BUT STARTED UP AGAIN. TOOK TO MECHANIC AT GAS STATION TO CHECK OUT & INFORMED WAS DRIVESHAFT. HAD VEHICLE TOWED TO NEAREST DEALER. *AK *JB

NHTSA #: 815053
mediumPOWER TRAIN
Filed: Mar 1997

4 WHEEL DRIVE INDICATOR LIGHT FLASHES.

NHTSA #: 515903
mediumPOWER TRAIN
Filed: Mar 1997

VEHICLE TENDS TO BUCK WHEN MAKING TIGHT TURNS.

NHTSA #: 515903
mediumPOWER TRAIN
Filed: Feb 1997

VIBRATION/GRINDING IN FRONT DRIVE LINE.

NHTSA #: 515164
mediumPOWER TRAIN
Filed: Feb 1997

MANUAL CLUTCH FAILED SEVERAL TIMES, REPAIRS MADE HOWEVER STILL FAILED.

NHTSA #: 514456

Other 1997 Ford Explorer Issues