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2024 Ford Escape Other Problems

8 owner-reported other complaints from NHTSA data

8
Complaints
Feb 2025Nov 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (8)

criticalUNKNOWN OR OTHER,ENGINE
Filed: Feb 2026

Your car stalls for a few seconds after you stop and start it, then restarts on its own. This has been happening for several months despite two service visits. The stalling recently occurred while you were crossing the interstate, which created a safety hazard. The dealer has scheduled another repair attempt for February 19, 2026.

NHTSA #: 11717131
criticalUNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Filed: Nov 2025

Your car's forward collision avoidance and lane departure warning systems are malfunctioning, with error messages appearing during startup indicating the front camera has failed and safety features are unavailable. This same issue has occurred on multiple Ford Escape vehicles, suggesting it may be a widespread problem rather than isolated to your car. The safety systems that help prevent crashes are not working as intended. Repairs will likely involve diagnosing and replacing the front-facing camera or its electrical connections, and updating the ADAS software.

NHTSA #: 11701046
mediumUNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
Filed: Sep 2025

Starts with Front camera malfunction popping up in cruise control and randomly while driving than jumps to a couple warning that safety features are malfunctioning (brake, blindspot, front camera,parking etc ) all stop working After that nothing works and all warnings pop up when car starts

NHTSA #: 11688119
mediumUNKNOWN OR OTHER
Filed: Aug 2025

Sun roof spontaneously combusted outward. I brought the vehicle to the Dwight, IL Ford Dealership where I purchased it from. The service department there said that they had never seen anything like this before, and that the sun roof combusted upwards away from the car. Had I not had the cloth screen closed beneath the sunroof, the glass would have came back down on my child and I.

NHTSA #: 11679880
mediumUNKNOWN OR OTHER
Filed: Apr 2025

Two weeks ago I noticed a crack on my windshield that had creeped up from the inside. This is a brand new Ford Escape purchased 8 months ago that I barely use because I work from home. I took the car to Mossy Ford in San Diego where several workers took an object to the bottom portion of the windshield. I was then instructed to file a report with Ford's customer service, who did nothing for a week. I was then instructed to return to Mossy Ford for a 'pen test' which I did yesterday, April 9. You can rub your fingers along the crack on the outside pane and feel nothing. They allege that a dot at the bottom of the windshield created the crack. There are a number of reports on the Internet pertaining to cracks in the windshield - suggesting installation problems and/or quality of glass. Not only will Ford not replace at their cost, I am fearful for my life with this car.

NHTSA #: 11653623
mediumUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Apr 2025

Not sure if there's a fuel problem or what it could be, but my vehicle pause on the first take off. It doesn't happen all the time, but soon as I fuel my vehicle and proceeding to drive off I'm accelerating in traffic and the vehicle will stop, pause as if I'm braking, vehicle is still running, everything I still on, it just pause while accelerating ONLY on my first initial takeoff. I continue to try and accelerate, and then it will proceed to drive. Driving on the expressway, every now & then it has a egg sulfur smell..With NO codes reading. Service department will not fix unless they can read a potential code, or if they can catch the problem. However, the problem doesn't happen all the time. It's like having a tooth ache, & soon as you go to a dentist, the pain isn't there... The egg/sulfur smell doesn't always smell, it's like you drive it awhile, get on the expressway & you "MIGHT" discover the smell.

NHTSA #: 11652511
mediumUNKNOWN OR OTHER
Filed: Feb 2025

My 2024 Ford Scape is vibrating shaking to bad on driving at any speed, as well turn off in middle of road after I stoped. I had brought to the dealer shop unssuccessfull because they dont want take care of my car, they said it was caused because I did not let the car get warm enought, but I let the car on 20 min before drive. My car have only 3,500 miles only.

NHTSA #: 11644975
mediumUNKNOWN OR OTHER
Filed: Feb 2025

The voice assistance button and map are not working on my car. The problem started on [XXX]. This is used to control my phone because Ohio is hands-free and I cannot use my phone while driving. The map is not working. Also. The dealer could not fix the problem and for customer care could not fix the problem. They said it would not be fixed until the end of the year. It is now 2025 and they still have not fixed the problem. They do not consider this a recall and I don't understand why. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #: 11640080

Other 2024 Ford Escape Issues