2023 Ford Escape Transmission Problems
15 owner-reported transmission complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (15)
Your 2023 Ford Escape's 8F35 transmission completely failed at 111,114 miles, just 5 months after you purchased it. The dealership couldn't help, so you had it towed to a local transmission shop, but the repair has stalled due to parts availability issues related to an ongoing lawsuit. You've spent over $6,000 and been without your car for 2-3 months, and you weren't informed about any known transmission problems when you bought the car or contacted about any recalls. The fix will require replacing or remanufacturing the transmission, but parts are currently unavailable.
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Your transmission stopped working at 70,000 miles with little warning. You first noticed jerking, and within a few feet it lost all pulling power with no slipping beforehand. A transmission shop found that the main bearing failed, which they attributed to the bearing being made of substandard metal. Fixing this will likely require a complete transmission rebuild or replacement.
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Your 2023 Escape has experienced multiple severe powertrain issues since purchase, including the engine shutting off in reverse, acceleration problems, and metal debris found inside the engine requiring replacement. After the engine replacement, you've dealt with exhaust fumes entering the cabin, hard shifting, and poor acceleration during normal driving and stops—issues that have persisted through several repair attempts including turbo and catalytic converter work. The dealership has been unable to fully resolve the acceleration problem and has told you the next available service appointment isn't until February 2026. This will likely require a complete diagnostic of the transmission, fuel system, and engine controls to identify and fix the ongoing acceleration and drivability issues.
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Your 2023 Ford Escape has been recalled twice for a potential fire hazard in the high-voltage battery, but Ford has not provided a fix for either recall. Your vehicle's electric range has dropped significantly from 38-40 miles to around 20 miles, making it unusable for its intended purpose as a hybrid. You've requested that Ford replace the battery pack or buy back the vehicle, but they've refused and won't provide a loaner car while the issue remains unresolved. Resolving this issue will likely require Ford to either provide an approved battery pack replacement or implement the safety fix outlined in the recall.
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Your transmission experienced an internal failure that allowed metal fragments to contaminate the transmission fluid, causing the transmission to fail completely. Your vehicle won't drive and requires a full transmission rebuild to restore function.
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Your car hesitates and delays when you press the gas pedal, especially after sitting idle for more than five minutes. This has happened multiple times while stopped, creating a safety risk since other drivers have nearly hit you from behind. The dealer was unable to reproduce the problem during testing, so the underlying cause remains unclear. The issue may involve fuel delivery, transmission response, or engine control software that may need diagnostics or reprogramming.
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Purchased the vehicle approximately 45 days ago. Has driven fine with no problems. Randomly had a hard down shift and when I went to leave my destination put the vehicle in reverse and it would not go. The vehicle would not move in drive and when put in neutral it was still not even able to be pushed. Had it towed to the nearest ford dealership, they diagnosed that there were metal shavings in the transmission, stated the vehicle was no longer drive able and recommend a transmission replacement or rebuild. Vehicle only has 80,000 miles.
The contact owns a 2023 Ford Escape. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that the RPM was not increasing on the gauge on the instrument cluster. There was no warning illuminated. The contact stated that the failure was intermittent but became a recurring failure. Additionally, the contact reported several electrical failures. The contact stated that the instrument cluster was blank, and the windows failed to respond while attempting to raise or lower the windows. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission software needed to be re-flashed, and the 12-Volt battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer. The dealer replaced the 12-Volt battery; however, the failure recurred. The manufacturer was informed of the failure. The failure mileage was approximately 15,500.
The contact owns a 2023 Ford Escape. The contact stated that while driving approximately 30 MPH, the transmission overheated warning light illuminated. The contact stated that the vehicle went into LIMP Mode. The contact stopped and had the vehicle towed to the dealer. The dealer diagnosed the vehicle but could not duplicate the failure. The vehicle was not repaired. The contact stated that the failure reoccurred, and the vehicle was taken to another dealer who also was not able to duplicate the failure. The vehicle was not repaired. The contact stated that the transmission failed and was unable to shift into reverse(R) or park(P). The contact had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 150,000.
The contact owns a 2023 Ford Escape. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted. There was no warning light illuminated. The dealer was notified of the failure, and the contact was instructed to bring the vehicle in for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer had not been notified of the failure. The failure mileage was approximately 41,000.
a 2023 Ford Escape. while driving at approximately 76 MPH, I observed a warning chime dinging, the power train warning light illuminated, and the low engine coolant message was displayed. I received a notification via the Ford Pass APP stating that "There was a failure with the vehicle and to see the dealer'. I contacted the dealer, and they stated they did not see any warnings. Anytime I exceeded a certain rate of speed it still does this. The first time it happened, it had less than 800 miles on it.
HAD A CHECK ENGINE LIGHT COME ON 2 WEEKS AGO. TOOK IT TO THE DEALER AND THEY REPROGRAMMED THE PCM AND INSPECTED CYLINDER BORES. DEALER ALSO CHANGED THE OIL AT THAT TIME. SHORTLY AFTER THAT THE LIGHT CAME ON AGAIN, TOOK IT BACK TO THE DEALER THEY'VE HAD SINCE LAST FRIDAY AND NOW REPORT THE VEHICLE MAY NEED A REPLACEMENT ENGINE BLOCK. VEHICLE HAS 10,565 MILES AND IS JUST 13 MONTHS OLD. I HAVE RESEARCHED AND FOUND MANY OTHER SIMILAR INSTANCES ON THE INTERNET.
The contact owns a 2023 Ford Escape. The contact stated while driving with the cruise control set to 45 MPH, the vehicle unintendedly accelerated to 65 MPH. No warning lights were illuminated. The vehicle was not taken to the dealer and was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline. The failure mileage was unknown.
On 1/29/24, I drove around town to run errands and on my second stop, I tried starting the car and it would not start, but it went into "accessory mode". I received SEVERAL warnings: Pedestrian Sounder, Memory Recall Failure, Front Collision Sensors, Tractions Control, Check Engine Light, etc. It also stated it would sound an alarm if we tried turning it on again. I sat there for 10 mins and tried turning it on after getting in and out of the car, looking underneath to see if oil or gas was leaking, which nothing was leaking. I kept trying to start the vehicle with no success, still getting the warnings. My spouse arrived after 15 mins and when she opened the hood and wiggled some cables around, we were able to start the car up and it was like it went through a factory reset as the memory for the driver seat went really close to the steering wheel. We called roadside assistance thinking we need to get this towed to a dealership but cancelled it after seeing it would start and my spouse driving it around the grocery parking lot carefully. When we got it to the dealership, it wasn't having those issues and they couldn't do much for it. On 2/10/24, the check engine light came on. We took it to the dealership on 2/12/24 and they told us the PCM malfunctioned. They did a software update on the PCM, which the dealership said has fixed the problem for now. Just worried this is going to happen again and will happen when I'm in a place where maybe my spouse can't come or we are traveling long distance. Prior to this incident, the dash (MPH, Gas level, Oil level, Engine Temp) of the vehicle, which is entirely digital, flickers like there is a short in the wiring somewhere. It doesn't happen every time we drive it, just sometimes (maybe 35% of the time). This was happening shortly after purchasing the vehicle in July 2023. I have a feeling that something relating to the electrical components, battery, chip/software/firmware in the Ford Escape needs to be replaced entirely.
3 times, either merging on the highway or full throttle, vehicle screams overheat warning with wrench light for a couple of seconds and disappears. No limp mode or smoke at all. And coolant level is at MAX. No clue is this some sort of glitch or engine failure? Vehicles drives amazing and power is great. Maybe it’s a software glitch?